# Page 9 | My Music Staff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is My Music Staff the right Music School solution for you? Explore 755 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148451/My-Music-Staff/reviews

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My Music Staff

4.8 (755)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of My Music Staff

## Showing most helpful reviews

Showing 201-225 of 755 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jennifer C.  
Voice Instructor / Performer  
Performing Arts  
Used the software for: Less than 6 months

### "MMS is a Huge Time Saver! "

September 13, 2018

4.0

Scheduling is so much smoother, and placed in the hands of the students. That is huge! It saves so much time, allowing me to focus more on non-administrative aspects of teaching. The option to invoice students provides a professional (and far less awkward than "asking") means of reminding students when fees are due, how much, and for what services. The system has also influenced how I handle logistics of planning for master classes, recitals, workshops, etc. I use the MMS calendar to require registration for such activities which streamlines the process, presents a firm deadline, facilitates pre-payment, etc. These aspects were cumbersome and less organized when I tried to balance them through trails of emails. Now, it's simplified, efficient, and effective. Although I do still sometimes use email and social media platforms, MMS also provides a central location for announcements and important documents that can always be accessed by studio members. Grateful for MMS and all it has to offer!

Pros

The scheduling platform is fantastic. I used to send countless, lengthy, endlessly-threaded emails to schedule lessons for my large private voice studio. The MMS scheduling system has saved me so much time, reduced clutter in my email box, and put the responsibility of cancelling/re-scheduling lessons into the hand of my students. Any schedule adjustment made by a student prompts an immediate, automated notification to me, which keeps me informed without having to initiate and handle the scheduling issue myself. As my studio has continued to grow, the billing / accounting aspect of the software has been very helpful as well. It helps me keep better records of payment, especially when methods of payment range from checks to cash to paypal and credit card.

Cons

There is a glitch in the system with website page editing that I hope MMS is able to fix. Although I love the ease with which I am able to build the website through MMS, I am frustrated by the ongoing issues with editing. I also would love to see the Repertoire section open up to allow students to submit and organize their own repertoire on the MMS platform, rather than requiring the teacher to do it all.

Review Source

SD

Shenika D.  
Owner  
Music  
Used the software for: 1-2 years

### "Must Have"

October 27, 2023

5.0

Great experience. Highly recommend it pretty much has everything you need for your music stuido

Pros

Lots of videos and info provided. If you get stuck, staff ready and available to help!

Cons

I wish they were open until 5pm. Sometimes need help after 430. Or he expense summary could be more detailed and selective as far as what expenses. It would be nice to see the breakup of individual expenses instead of overall on the graph. The graph is nice but sometimes I wish I could see isolated expenses

Reason for choosing My Music Staff

Word of mouth

Review Source

RH

Ron H.  
Director  
Music  
Used the software for: 1-2 years

### "Good overall but very frustrating as far as customizing the calendar or getting support"

January 31, 2024

2.0

In general, good, but as far as service and responding to specific requests or issues, very poor customer service, they do not answer their phones and it can take a couple of days just to get an email reply and without providing any real solution to a problem. Very frustrating.

Pros

Fairly easy to use over all, some kinks need to be worked out

Cons

Not customizable enough, prior version was better and newer version did not allow certain customizations such as removing teacher's names for every single event. It seems impossible to speak with an actual software developer about making any improvements.

Review Source

VR

Verified Reviewer  
Cake & Cupcake Baker  
Education Management  
Used the software for: 2+ years

### "Piano Teacher"

December 14, 2019

4.0

I love using My Music Staff for my music education company. I cannot imagine being successful at my job without it.

Pros

As a piano teacher, My Music Staff saves me countless hours. I used to try to stay organized by myself! I didn't send reminders for weekly appointments and as a result, I often had no-shows. I also didn't have a great system of tracking payments. Now, My Music Staff keeps track of my calendar, clients and their information, invoices, payments, late fees, and annual tax information. At the end of the year, I can simply click a button and see how much money I have earned. It also tells me how much money I have spent on piano books and fees. It sends reminders through email, text or both to my clients. I can also keep a running database for all of my students and have a list of former students. It is essential for any kind of music teacher!

Cons

I don't love paying $12.95 per month for this software. It is worth it so I have been a customer for years. At first, it was difficult to set up the automatic invoices and autopay for interested clients. I did need to contact their customer service and they were extremely helpful.

Review Source

VR

Verified Reviewer  
Piano Teacher  
Music  
Used the software for: 6-12 months

### "A Must-Have"

March 18, 2021

5.0

Overall, MMS has made organization, scheduling, and communication with studio families easier!

Pros

This is an all-in-one platform for running your music studio! Before finding My Music Staff, I was using 3 different spreadsheets, 2 paper notebooks, a phone to-do list, and a paper planner to run my business. MMS consolidated this down to one affordable program that is customized to the needs of a music teacher. I love it!

Cons

I do occasionally encounter technological issues, or notice that there is a task I would like to achieve that I do not know how to accomplish. When this happens, the answer is not always intuitive. (For perspective, I am of the millennial generation, and consider myself technologically savvy enough to independently learn most computer programs oriented for the workplace).

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

I learned that MMS was made for music teachers just like me!

Review Source

AE

Amy E.  
Piano Teacher  
Music  
Used the software for: 2+ years

### "Great product for private teachers"

September 22, 2023

5.0

Pros

Love that I can track attendance, whip out reports for taxes quickly, let students reschedule on their own, and easily type lesson notes during the lesson.

Cons

Once in a while I have to figure out how to bill correctly with auto pay, if there is something unusual.

Review Source

BL

Bob L.  
Owner  
Music  
Used the software for: 1-2 years

### "I’m a fan"

September 23, 2023

5.0

Excellent. They’ve been responsible, professional, and knowledgeable.

Pros

The overall integration of all critical information. Plus the customer service is excellent.

Cons

I haven’t explored it thoroughly but the website generator seems like it doesn’t have much flexibility with graphics.

Reason for choosing My Music Staff

Better overall site and customer service.

Review Source

TH

Tiffany H.  
Director  
Music  
Used the software for: 1-2 years

### "Makes payments much easier!"

September 22, 2023

4.0

Overall, it’s been great. We’ve been able to manage any difficulties along the way, and have appreciated how much easier our business is able to run with it.

Pros

I am loving the auto-pay and auto-invoicing option for all of our students. It’s been so helpful.

Cons

It has little quirks here and there that make it a little difficult. But the least liked is when American Express customers keep getting their payments declined.

Alternatives considered

[OPUS](https://www.capterra.com/p/100808/OPUS/)

Reason for choosing My Music Staff

Recommended from friends.

Review Source

RM

Rebecca M.  
piano teacher  
Music  
Used the software for: 6-12 months

### "highly recommended for anyone running a music studio"

March 2, 2019

5.0

My Music Staff has saved me countless hours in invoicing and scheduling. Tracking items such as make up credits, missed lessons, payments, and the like are a snap. Parents have had positive feedback about utilizing the scheduling features, which saves me more time in not having to deal with lesson cancellations and reschedules. My Music Staff offers other robust features such as repertoire assignments, resource sharing, and mileage and expense tracking that I am just beginning to explore. My Music Staff is truly a great value and a huge asset to my business.

Pros

My Music Staff is intuitive and easy to use. I came over from a competitor's software, and the difference is night and day. I was constantly encountering glitches and needing support with the other product, but with My Music Staff I have needed support only one time in almost a year. Customer service was incredibly responsive, friendly, and resolved my issue right away. The interface and functionality are very smooth with My Music Staff. I highly recommend this software to anyone who teaches music, regardless of the size of your studio. My Music Staff will streamline your processes and make your life so much easier!

Cons

At first I was disappointed that they don't have a dedicated app. But the mobile optimized (responsive design) website works extremely well on my Android phone, and since I am already familiar with the website it is very easy to navigate and syncs seamlessly. So I really can't point to any cons; my experience has been entirely positive so far.

Review Source

JR

Johann R.  
Owner  
Music  
Used the software for: 2+ years

### "MyMusicStaff is the best"

September 22, 2023

5.0

MyMysicStaff does everything for me. Handles all my accounts, calendar, scheduling, registrations, database of everything and I can even keep track of my mileage

Pros

I teach at multiple schools and MMS just makes my teaching my business run much easier

Cons

Not that I can think of. The support staff are so amazing. If ever there is a problem or something I don't understand they are quick to respond and help.

Reason for choosing My Music Staff

I was previous using excel sheets to manage everything. MMS just has everything in one place for me

Review Source

JE

Jessica E.  
Instructor  
E-Learning  
Used the software for: 1-2 years

### "My Music Staff Rocks"

September 22, 2023

5.0

I didn't think it would make my life easier, but it did!

Pros

Any time I've had a question, the lovely staff has helped me, it is extremely easy to use and my clients like to cancel and rebook their lessons without fail.

Cons

It would be nice if it was an app but it works great as a functional website

Review Source

WH

Will H.  
Trainee Manager  
Music  
Used the software for: 2+ years

### "MyMusicStaff has our whole music school on its back!"

September 27, 2023

5.0

It has made efficiency within managing little parts that can take hours so much better.

Pros

The calendar, how easy it is to manage and add new students, the new automatic payment system with stripe is amazing and has helped so much. Multi-messaging is brilliant too. It saves us so much stress and time.

Cons

I do wish there was an app, making it easier for customers to access the student portal, as I have a fair few that find it confusing, but that is all.

Review Source

HS

Heather S.  
Owner  
Music  
Used the software for: Less than 6 months

### "Best program for managing your music studio!"

October 17, 2023

5.0

Best decision ever! MMS has made managing my music school so much simpler and efficient.

Pros

I like everything about MMS. The calendar feature is fantastic. My students/parents love the portal. They can manage their own lessons, track practices, book make-up lessons and plan for upcoming recitals. The invoicing and payment features are great. So easy to use. And it hosts my website too as an added bonus!

Cons

Honestly the only issue I have had with MMS is when I make an error. It has worked flawlessly.

Reason for choosing My Music Staff

The reviews for MMS were great so I was given an orientation before I signed up and then a free trial period. The online help is incredible too! They are so fast to respond to any difficulty or question.

Review Source

NG

Noah G.  
Musician-in-Residence  
Music  
Used the software for: 2+ years

### "My Music Staff is a helpful tool for music teachers"

September 22, 2023

5.0

Pros

I like that My Music Staff is able to integrate invoicing and payment information, lesson notes, and attendance seamlessly. My students use it to check their lesson notes and I use it for attendance and billing.

Cons

Some things are not completely intuitive in the program. For instance, it would be nice if My Music Staff was a little easier to use when a student has stopped lessons and you want to remove them from the system.

Review Source

FN

Fiana N.  
Music Educator  
Music  
Used the software for: 1-2 years

### "Satiated music teacher "

September 22, 2023

5.0

Pros

I love the calendar for keeping track of my diary week to week as it changes frequently as a professional musician

Cons

As a professional musician sometimes I am doing performances and I would like a better way of keeping track of this income through the software

Review Source

BD

Briana D.  
Music teacher  
Music  
Used the software for: 2+ years

### "Great system!"

September 22, 2023

5.0

Pros

This program is great for scheduling, attendance and billing. We have used it for many years and highly recommend

Cons

I feel like the mobile phone version could be improved for easier use

Review Source

DH

David H.  
Program Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "MMS has been our savior"

September 17, 2018

5.0

MMS has been a life saver. We had actually contracted with another provider about a year before MMS. They promised a lot and had a good looking product/site, but the business management piece just wasn't working. We were never able to roll that out to our students or teachers and wasted a lot of time. MMS worked from day one. The import of student files was easy. Accounts were set up without any problems. As a nonprofit music school, we do things a little differently from a for profit business. We have been able to adapt the functionality of MMS to work with our system. The connection with PayPal was a tremendous benefit. We are now able to offer auto payment to our students. Scheduling is handled easily. We do not use MMS for payment of teachers, but MMS generates all the reports that we need to easily track lessons and pay our teachers quickly. MMS saves us about 4-5 hours per week in handling attendance vs. our previous methods. I can't say enough good things about it. We have 15 teachers using the software and they love it. This has made all of it easier. Scheduling, cancelling lessons, rescheduling lessons, attendance, communication--all of it is so much easier. Remote access from everywhere is great too. It works well from home, pc, tablet and iphone. This has transformed our music school and we are so pleased and look forward to implementing even more features as they become available

Pros

Easy to use, works well with multiple users, gives the students and families online access to their account, provides an auto-pay option, manages billing easily, great customer service - so much more I could add.

Cons

Wish the online registration widget could be a bit more attractive for new student registrants.

Review Source

SG

Suzi G.  
Founder, Instructor  
Music  
Used the software for: 1-2 years

### "The system I needed!"

September 15, 2023

5.0

Pros

As a solo business owner with ADHD, this software was just what I needed to manage students, billing, and scheduling.

Cons

Because I didn’t have a system prior to MMS, the “getting started” took quite a lot of time. That’s not really a con on the software though! It was well worth the time invested at the beginning.

Reason for choosing My Music Staff

The cost and features far outweighed the others.

Review Source

JE

Jessica E.  
Private Violin Teacher & Studio Owner  
Music  
Used the software for: 6-12 months

### "A Game Changer for All Private Music Teachers"

September 15, 2018

5.0

MMS has made running my own private studio a breeze. Everything I need for my studio is in one place, and the automation eliminates my need to spend hours at the computer or have a secretary. I can't imagine having to manage my studio any other way.

Pros

I love the billing process with My Music Staff! Before using MMS, I spent hours creating and sending invoices and then I would have to chase down payments every month. Now it creates and sends the invoices automatically each month and parents pay me on time, because they receive reminders and it is so easy for them to push a button and pay online. I was so surprised in my first month with MMS when parents were sending me payments while I was out enjoying my time off with family - I completely forgot that invoices had gone out already, and I was able to sit back and let MMS do all the work.

Cons

The only improvements that could be made to MMS is in the website section. I love the design and look of MMS, and that is one of the reasons I chose to use it. It looks so much better and it is so much easier to use than some of their competitors like Music Teacher's Helper. I even love the designs of MMS's ads on facebook and instagram, and the designs of their new printables. While the design for MMS is the best I have seen, the website template designs are not good. The designs look outdated and the personalization features are no where near Wordpress, Squarespace, or other website design companies. This issue is not a big deal breaker for me, because so many of the other features on MMS are fantastic, however it is the only section of MMS that I don't use.

Review Source

TM

Tonya M.  
Music teacher  
Music  
Used the software for: 1-2 years

### "Love using My Music Staff"

September 22, 2023

5.0

Customer service is quick and very helpful

Pros

Tracking families and multiple students, with multiple teachers is so useful.

Cons

It would be nice to have ability to build more customized reports.

Review Source

JL

Josina L.  
Piano Teacher  
Music  
Used the software for: 2+ years

### "Amazing service!"

September 15, 2023

5.0

Pros

I love that MMS has everything I need for teaching. My Zoom link, audio files, PDFs, attendance, and billing are all in one convenient place

Cons

Formatting of lesson notes is a bit finicky but it’s getting better!

Review Source

EO

Emily O.  
Piano Teacher  
Education Management  
Used the software for: 2+ years

### "Amazing Management for Education"

April 3, 2024

5.0

Pros

Love the calendar organization features, being able to see all my students info and arrange my time appropriately. It also comes with a website to build that I utilize. Also helps me track my invoices and payments in a timely manner.

Cons

Downside is no app available, but I hear it's in the works

Review Source

Matt C.  
Adjunct Professor  
Higher Education  
Used the software for: 2+ years

### "Left MTH for MMS"

September 12, 2018

5.0

I moved to from Music Teacher's Helper to My Music Staff because their was a higher level of stability and better features. The tools I need are laid out in a logical order and load fast. Anytime I have had a problem and contacted customer support, I have always received a fast personal response via email within 24 hours. Most of the time within just a few hours. In the future, I hope they will add e-commerce and maybe a dedicated mobile app. I will say that the "web app" functions fine with the exception of some buttons being a little small to click on. Overall, this company is focused on the end user and aims to meet their needs.

Pros

Quick and personal customer support Nice looking website and options to use your own Always adding new features!

Cons

I would like to be able to market products to my students via MMS.

Review Source

SA

Stephanie A.  
Office Manager  
Music  
Used the software for: 1-2 years

### "excellent"

September 25, 2023

5.0

Pros

I started using MMS just over a year ago when I took over as Office Manager for a music academy. MMS is extremely user friendly and I was able to figure out most everything I needed on my own. We love the capability and it meets almost all of our needs at our school.

Cons

We wish scheduling and tracking group classes had a better option.

Review Source

MS

Mark S.  
Music Partner  
Education Management  
Used the software for: 1-2 years

### "Music Dancing Feet Partnership and My Music Staff - Life has become easier for both staff and pupils"

September 12, 2018

5.0

The main benefit that we have found has been increased reliability of pupil attendance and an enhanced way of keeping track of lessons that need to be caught up. It has made invoicing easier for both us as a business and for the pupils to see what they owe at a glance. The Music Dancing Feet Partnership have been really pleased to have joined in partnership with My Music Staff, I would like to say thank you from all of our pupils and staff for making our lives easier.

Pros

The ease of use to link with pupils. With the ability to create lessons notes as you teach and email them for assistance with practice is a great benefit for both teacher and pupil. The Lesson reminders. the lesson reminder have a two fold benefit in that they reduce the number of no shows for lessons and ensure that pupils remember to let you know if they cannot attend to allow you the scope to offer other lessons to them and to fill their slot; it also gets a lot of correspondence to you in advance of the lesson so that you can have other material ready for the lesson in advance. Invoicing. This has proven to be a very reliable package for invoicing. Student records. A very easy way of keeping all notes up to date and to hand. Library facility I haven't had much call to use this yet but on the occasion that I have lent music out it is an invaluable way of keeping track of who has what. Blog This is an area that is looking to be exploited later in the year.

Cons

I have not really found any down sides to the software.

Review Source