# FACTS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FACTS Software - reviews, pricing plans, popular comparisons to other Student Information System products and more. Source: https://www.capterra.com/p/148464/FACTS-Grant-Aid-Assessment --- # FACTS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FACTS ## What is FACTS? FACTS is committed to making educational dreams possible through service and technology. FACTS serves more than three million students and families at over 11,500 schools globally. FACTS offers a comprehensive suite of services including tuition management, a student information system, payment processing, financial needs assessment, admissions/enrollment solutions, a fundraising platform, professional development, coaching, instructional services, and title funding consultation. ## What is FACTS used for? [Student Information System](https://www.capterra.com/student-information-system-software/)[School Management](https://www.capterra.com/school-administration-software/)[K-12](https://www.capterra.com/k-12-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 89% Neutral 4% Negative 7% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FACTS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nelnetinc.com/businesses/&name=FACTS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FACTS 4.3 (54) VS. [4.5 (448)](https://www.capterra.com/p/133283/Alma/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (54) Ease Of Use 4.5 (447) Value For Money 4.3 (43) Value For Money 4.5 (311) Customer Service 4.4 (49) Customer Service 4.7 (423) ## FACTS alternatives Highest Rated [4.8 (164)](https://www.capterra.com/p/135075/Classe365/reviews/) Starting price $100.00 Per User, Per Month [4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/) Starting price $99.00 Per User, Per Month [4.7 (642)](https://www.capterra.com/p/118900/Gradelink-SIS/reviews/) Starting price $121.00 Per User, Per Month [4.7 (114)](https://www.capterra.com/p/155900/Classter/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/148464/FACTS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Student Management 4.2 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Admissions Management 4.1 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Handle the registration and admission process for existing and new students Class Scheduling 3.3 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Schedule in-person or online classes Parent/Student Portal 3.5 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Online gateway through which parents and students can view material and communicate with teachers Communication Management 3.8 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Gradebook 4.1 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Track student's scores and grades on course materials FACTS 108 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Gateway through which end users can update personal information, track their applications, and more Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Assign issues and tasks based on availability or required skills Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Supports learning paths that combine in-person classes with online/virtual courses Sub-room created within virtual meeting/class LMS functionality built-in for content delivery Manage cafeteria operations such as menu creation, payment processing, order intake, or vendor management Track and manage schedules and meetings via an integrated calendar Organize and group data or items based on various criteria Online registration for classes Schedule in-person or online classes Plan and schedule lessons and maintain students' behavior in the classroom Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Map out the subjects that comprise courses of study Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Import and export data to and from software applications Allow staff users to manage and track disciplinary interactions with students and to view individual student's discipline records Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Reminders sent via email Pre-made examples and templates for emails Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Automatically collect recurring fees or dues from members Manage information and/or provide updates regarding student financial aid Plan, manage, and track the financial activities of an individual or organization The software is designed for classrooms Software designed for higher education organizations Designed to be used by kindergarten, primary, middle, and senior secondary schools. Store, manage and track all forms in a centralized location Track student's scores and grades on course materials Monitor application statuses, proposals and award funds Software designed for private/independent schools Create and track interviews with a reminder system Software designed for kindergarten through 12th grade schools Organize and track educational activities Integration with LMS system Access the system via a mobile application Online calendar of upcoming events/activities viewable to members and visitors Accept and process online payment transactions Portal for parents to see and update childrens' info, track progress & more Online gateway through which parents and students can view material and communicate with teachers Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Enable custom polls/voting to facilitate decision-making or increase engagement Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Notify presenter that attendee wishes to speak Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Ability to record, store, update, and retrieve information Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Create, manage, and distribute student reports that document their academic progress and achievements Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Ability that helps reviewers analyze applications, add comments/notes, and more Set & manage permission levels based on user roles and restrict access to only authorized individuals Calculation of consumption tax imposed on the sale of goods/services Plan availability and assign specific time slots for tasks and resources Software designed for school districts Automatically calculate score after the assessment Digitally share screen view with others Online portal through which end users can access the system, manage tasks, or obtain information Record active support and chat sessions for auditing and training Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Software designed for special education institutions Track the status over time for a request, process, asset, or transaction Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Database of students to track personal information of individuals and families Real-time, interactive learning experiences where participants engage in learning activities simultaneously Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Export text transcripts for the chat between two or more individuals Organize and track the physical movement of goods from one location to another Set and manage tuition fees/payments. Record and playback video calls Supports various video file formats Classes/sessions accessible via web browser of built-in video conferencing Web form that allows users to enter data that is sent and processed for different reasons Ability that lets users rebrand the software to make it look like their own Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (50) 4.1 Based on 50 reviews ## Pricing Value for money 4.3 (43) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (43) 4.3 Based on 43 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Canvas](https://www.capterra.com/p/127214/CANVAS/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ Google Classroom](https://www.capterra.com/p/186631/Google-Classroom/)[ Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/)[ Schoology](https://www.capterra.com/p/128481/Schoology/)[ Pikmykid](https://www.capterra.com/p/165709/PikMyKid/)[ Mandarin](https://www.capterra.com/p/29128/Mandarin/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (49) 4.4 Based on 49 reviews ## User reviews Overall rating 4.3 Based on 54 reviews Filter by rating 5(31) 4(17) 3(2) 2(1) 1(3) Mentioned topic Sorted by most recent RS Rebekah S. Administrative Director Education Management ### "Great Student Information System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Overall, I have had a good experience with FACTS. The Reports are my only real complaint, that and not having two-way communication with students and parents as an option. These are not issues anywhere near big enough to sway me to try something else. As far as Student Information systems go, FACTS is a fantastic option. Pros I enjoy all of the student and family information it collects and how user-friendly it is once everything is entered and set up. Managing records for the school is easy because it is all kept in one place. Customer support has always been very helpful when needed. Cons I think my least favorite aspect is the Reports. While some of them are excellent, there are a number that feel a bit clunky and difficult to extract meaningful information from. For example, I have not been able to find a simple attendance report that shows an overall number of each attendance code for a particular student, class, or the school as a whole. Generally, I can only extract raw data, with no ability to export to Excel or anything to try and drill it down. Additionally, the Graduation Plan Audit format is cumbersome to read. Those are the two sticking out in my mind. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Raegan P. Graphic Designer for the Christian High School Education Management ### "Communication Tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 27, 2026 Overall I am a big fan of FACTS. It is super manageable and user friendly. The information is centralized and secure. Pros I love how easy it is to send out communication to families, staff, students and parents. I also love the student information management system and how user friendly it is. The platform really helps me easily provide information in an effective and efficient way. Cons I do not love that I get a ton of emails after sending out a newsletter that they were not delivered because someone was out of town or out of office. It did not always do that, but in the last year or so it has become a new thing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Emily B. Secondary Resource Teacher Primary/Secondary Education ### "More Support for Academic Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 26, 2026 Overall, it has been fairly simple to navigate and has been less of a learning curve than other SIS I have used. It has been built well for office, administration, and advisors to build what they need and mostly supports easy use for teachers. I would love to see new permissions and report/viewing options to better support those whose role is to provide support in addition to what classroom teachers can provide. If this gap can be filled, I would easily say this is the most effective SIS available and would be quick to recommend it to any school. Pros The system has improved greatly in support for school management on the whole. Attendance, family information, individual grades, and emailing have become simpler, although email can still be confusing. The gradebook is fairly clear and easy for students and families to access quickly, connecting parents, teachers, and students. Cons As an academic coach/academic support teacher, I have to pull grades repeatedly to see trends for individuals and for each grade-level overall. There are currently very few ways to pull this information quickly in one place, adding numerous steps and utilization of data recording outside of Renweb, which is not ideal for security or efficient access to data that is needed to build better support for students. Even though the kids I work with in my role are not considered sped students, these issues would also create barriers for schools trying to support those students as well. I would love to see better viewing security rights built, and easier access to gradebook scores and trends across multiple grade-levels through reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Connie M. Registrar Primary/Secondary Education ### "FACTS is great value for our school!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2026 We have had a great experience with FACTS and we use it extensively for all our school needs - SIS, FACTS Financial, FACTS App, website, etc. We also use many of the integration products and love how they work together! Pros FACTS is very easy to use for all groups - admin, faculty, parents and students! The customer service is excellent - and I love the extended evening hours. Cons I can't say that I have any specific cons because anytime I have a question or concern, it is promptly addressed! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GC Gary C. IT Director Education Management ### "A 17 year user of FACTS SIS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2026 I have been using FACTS for seventeen years. The customer support is very good and immediately accessible. Product development is ongoing. With the new FACTSSPACE user voice, the feedback from the support staff is very good. Pros Very comprehensive, it performs all of the functions we require from an SIS without the need for external third-party services. Cons The reports are very comprehensive. However, the ability to cross-reference different sections of FACTS SIS is very limited. As an example, you cannot cross-reference an Admissions report with a Student Data report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jenny B. Registrar, Student Compliance Education Management ### "Comprehensive school management system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 12, 2026 Overall, FACTS has been a comprehensive solution that mostly meets our needs. There are shortcomings in a few areas but for the price I have not found a comparable one-stop solution. Pros FACTS is a comprehensive school management system that has overall functioned well to meet the needs of our preschool-12th grade school. From housing our SIS, facilitating our admissions and enrollment, managing our tuition plans and assistance awards, and serving as a communication hub with an outstanding custom family app, FACTS is the go-to solution for many ACSI schools. Many features are intuitive for the user, and the support we receive from our account manager is outstanding. Cons The roadmap for system updates is not clearly communicated to customers and the way in which updates are prioritized has recently been geared toward the parent user experience, rather than the experience of the customer (school) users who work in the system daily. There have been significant issues with the implementation and rollout of Multi-Factor Authentication which have been frustrating, to say the least. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ON Olivia N. Admissions Director Education Management ### "Facts Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Great! I have had a great experience with FACTS and the \[sensitive content hidden\] Facts team when I have any issues! Pros Easy to use, value for money in all parts, user friendly, quick responses, course management is easy to use, the bugs and issues get fixed fast. Cons Having no access to help parents with their login information is hard. We used to be able to but after the 2 step authentication we not longer can. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Ellen S. Counselor FACTS Specialist Education Management ### "Best Student Information Ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 I have been working in schools using FACTS for 9 years and every year I find more and more short cuts to save time, but also to save vital information that I can access in a moment. FACTS constantly strives to update their systems as needs evolve. I love it! Pros FACTS is simple to learn and use. They have amazing and available training and support. FACTS systems handle all of the needs of our school, but if you decide to only use a portion of what is available, it still works seamlessly. If there is a bug or an issue, they take the information and work to correct the problem Cons Because it is so broad and has so many areas of service, learning all of the functions can take time to become completely at ease. Switched from [HeadMaster](https://www.capterra.com/p/12021/HeadMaster/) The Diocese made the decision to select FACTS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Carla C. Director of Advancement and Admissions Education Management ### "FACTS Makes School Management Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 My overall experience has been very positive, and I would highly recommend FACTS to any school seeking a smooth, streamlined process from application through enrollment. The platform effectively manages tuition, including Grant & Aid, while conveniently housing medical and classroom information all in one place. Pros The customer service is outstanding—staff are consistently friendly, knowledgeable, and eager to help. The teaching videos make it easy to refresh my memory on tasks I don’t perform daily but revisit each year. FACTS has truly set us up for success and streamlined many of our school processes. I highly recommend FACTS for both your SIS and Tuition Management system. Cons While the FACTS Giving portion could benefit from additional features to support easier donor management, we do appreciate the convenience of having all our information in one centralized platform. Switched from [TeacherEase](https://www.capterra.com/p/246639/TeacherEase/) [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) I had used FACTS in my previous school and liked having one platform for all our needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jennifer W. Director of Enrollment, Registrar Education Management ### "FACTS SIS Great Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 FACTS has been great for our school to keep everything all in one place. Customer service is excellent. Pros Customer service and support are great! Anytime I have a question they are quick to answer. I like that FACTS is all-inclusive with everything in one place. Cons There are sometimes bugs that need to be worked out with users getting error messages. Several updates/changes which is a good thing but can also be a new learning curve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148464/FACTS/reviews/) Popular comparisons [Alma SIS vs FACTS](https://www.capterra.com/compare/133283-148464/Alma-vs-FACTS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)