# Page 3 | FACTS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is FACTS the right Student Information System solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148464/FACTS/reviews

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FACTS

4.2 (57)

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Last updated March 13th, 2026

# Page 3 - Reviews of FACTS

## Showing most helpful reviews

Showing 51-57 of 57 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Online ESL instructor  
Education Management  
Used the software for: 2+ years

### "Renweb"

January 24, 2019

5.0

Good!

Pros

It gives details of the charges to our account.

Cons

I am not sure if this is because of Renweb or another third party, but I wish we didn’t have to pay a fee each time we add lunch money to our child’s account.

Review Source

KR

Ken R.  
Selling Process Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Great customer experience and versatile software."

July 13, 2017

4.0

Great customer support from CD2, customization to our organizational needs, ability/support to build custom courses, reliability and increased overall use/interaction from the participants.

Pros

The ability for customization with appearance and structuring hierarchy. This enabled us to brand the site and app while giving the field managers access to thier teams activity within the site.

Cons

I wish attaching documents in the email communications was easier and that the mobile app was able to allow push notifications out to the users.

Review Source

CM

Cynthia M.  
Elementary Executive Assistant  
  
Used the software for:

### "For the most part good. Most excellent tech support. "

January 26, 2016

4.0

Pros: Fairly easy to navigate once you get the hang of it. I like the fact that there are help buttons on practically every screen. Help desk is fantastic. Cons: Report filtering is very tricky. New program versions do not automatically update--the user has to look for the latest version, rather than receiving a program prompt stating a newer version is available would you like to update? A common problem is my session gets timed out too quickly and I have to back out of the program completely.

Review Source

RS

Russ S.  
Retail Training Specialist  
Construction  
Used the software for: Less than 6 months

### "Super easy to flow through the system. "

July 13, 2017

5.0

This is assisting us with the learning programs we have at our corporation

Pros

User-Friendly and easy to maneuver through all the courses. I am impressed with the visual aides and the ability that the system has to come up with the stuff to make the courses be effective.

Cons

There is a lot of buttons needed for clicking and moving on. I am not a big fan of having to keep going back and using the Return to Activities function but it works. It is not enough for me to criticize but it is different.

Review Source

CM

Cynthia M.  
Administrative Assistant  
  
Used the software for:

### "The more I learn the program the more I like the program!"

February 5, 2016

5.0

Haven't learned any cons, when I have a problem I call for help and find out a solutions. Or maybe wish we had access to edit the template's and things that we set up with you guys. That way we don't have to bother tech support to do simple adjustments and pay out of pocket for it.

Review Source

RD

Ron D.  
Network Administrator, Teacher  
  
Used the software for:

### "Very useful software, customer service is great"

January 23, 2016

5.0

This software is powerful and flexible. The tech support is quick, easy and extremely helpful. Because it is so powerful, it can be complicated at times. That's where the support comes in.

Review Source

SR

Samuel R.  
  
  
Used the software for: Less than 6 months

### "trial and help "

June 19, 2016

3.0

i have working on different software , so i just need to borrow a leaf from your expertise. any kind of help i get from your product is highly appreciated.

Review Source

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