Who Uses This Software?

TSheets offers solutions for everyone, from freelancers all the way up to Fortune 500 companies. TSheets has applications for every business that wants to track employee hours against specific jobs.


Average Ratings

2686 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.00/month/user
    See pricing details
  • Pricing Details
    $4 Per User Per Month +$16 Base Fee Per Month (paid annually)
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • TSheets
  • www.tsheets.com
  • Founded 2006
  • United States

About TSheets

Intuitive, easy to use time clock with unlimited free phone or online support. Employees can track time anywhere using an Android or iOS mobile phone, computer, tablet, text, dial-in number and so much more with clock in/out punch card or manual timesheet flexibility. Managers can see who's working, where, on what projects - all in real time. Integrated with QuickBooks, Sage, ADP, Paychex and more, TSheets syncs up real timesheet data for faster, more accurate payroll, billing and invoicing.


TSheets Features

  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

TSheets Reviews Recently Reviewed!


TSheets is wonderful!

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: TSheets has made my life so much easier. I don't have to try to read my employees' handwriting and I know exactly where they are and what they're doing any time of day.

Cons: Sometimes we have issues with the mapping...it shows our employees in the middle of a lake in the middle of winter for example. We also currently have an employee that we chastised for not staying on the job all day and he says he sets his phone down and doesn't pick it up until he leaves, but yet, the mapping shows him all over the place. I think there are some kinks that need to be worked out with that part of the service.

I have not really gotten it into use yet.

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: Allow default service item to be on each employees set up profile.

Pros: GPS Tracking

Cons: You should allow setting a default service item for each employee. Your competitor BigTime allows for this and it is a good feature. Kind of a "no brainer".

Not intuitive and expensive

Apr 19, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Interfaces with QuickBooks and you can generate a payroll report to send to your CPA for payroll processing.

Cons: Unfortunately, the software is expensive and it is not easy to navigate. When you try to get support, the response comes several days later by email. Or you can hold on the phone. As a solo practitioner, I do not have time to do so. I'm canceling it.

TSheets has made my time tracking and invoicing 1000 percent more accurate and easier

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease and accuracy of time tracking and the ability to switch between clients during the day has made tracking billable hours a breeze

Amazing

Apr 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: LOVE THIS COMPANY

Pros: TSheets is amazing! All the detail you can put into each individual employee is great! Along with being able to give each individual employee certain permissions. Plus the customer service team is great!

Cons: I don't really have anything bad to say! Maybe just make sure you have all the information you need to integrate between tsheets and the software you use.

always extremely positive... EVERY. SINGLE. EMPLOYEE!

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: keep doing what you do...thank you EM1

Pros: EASE of use, it's super user friendly. and whenever something doesn't make sense, you can chat live with help almost immediately (never waiting!) and they are the most cheerful user support I have encountered anywhere! Happy happy crew...means happy happy customers! thank you Tsheets

Cons: NOTES field -- wish it could be customized to become a "work order/invoice" field for direct download to quickbooks and reportable to customers direct

T Sheets Review

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I was confused initially ,but customer service was extremely helpful to work me through and extremely impressed with the assistance

This software is so adaptable to every department of our comapny.

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
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Pros: Ease of use. Reporting. Import capabilities into our accounting software. Industry specific customization.

Cons: Technical support from the department in charge of reporting and import customization leaves quite a bit to be desired. To get results we have to be quite pushy.

Opens many possibilities

Apr 16, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Mobile app checking in/out and sync with browser - Kiosk - Schedule - Switching between "Donors" - Very responsive customer service

Cons: - some of the reports only export as .csv would be great if Tsheets exported ready reports with charts, exportable as PDF - doesn't provide functionality for employees to request days off for manager to approve or deny. - doesn't provide functionality of manager being notified of PTO being entered by employee, and then being able to reject it. - app often is slow (mostly on the computer) - not being able to see the existing PTO settings. you can only upload new ones, or download the current employee balances. - having more options for employee notifications settings. - ability to change "Donors" to say "Projects" or "Programs"

Used with a previous employer

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Tsheets was a time tracking app that I used with an employer for about a month. I had no issues with the app. It was very easy to use once I downloaded the desktop app.

Cons: No cons that I can think of...it was easy to clock in and out. The one time I forgot to clock out, my supervisor went in and corrected the mistake and it showed up next time I clocked in. I would recommend it.

Why didn't we do this sooner.

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Oh, and the support team is amazing, real, happy people!

Pros: Sync with QB a big plus, but also great reporting in the app. We track margins by department but also by client and the tool has given us the flexibility to get that data quickly.

Cons: The only improvements that could be made would be so specific to our industry it would probably not be feasible.

Amasing Customer Service

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: #tsheetslove Team was very attentive and Helpful. walked me through all of my questions.

Pros: Easy to use once you figure out what you are doing. Makes my life a whole lot easier by tracking the hours and locations of my employees.

Cons: Nothing at the moment. So far everything I tell the software to do it does it. I would defiantly recommend to a friend.

Wonderful...with one major issue!

Apr 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Connection to QBO is a huge bonus and one of the main reasons we switched. Customer support is great! Appreciate all the options for tracking overtime, etc.

Cons: The MAJOR issue (which I can't even fathom why this hasn't been addressed since lessor competitors of TSheets have) is that when an employee takes a PAID break and the paid break is limited to a set time, they are either AUTOMATICALLY clocked back in or their break is ended and if they want to continue on break, they have to log into an UNPAID break. What SHOULD happen is that when paid break is limited to a set time, once that set time is up, the remaining time on the break until they clock back in from the break automatically shows as UNPAID. This is a no brainer. Not having it set up this way creates a HUGE hassle that is making me question why we are using TSheets!! It's almost a deal breaker. Should be an easy fix. Other competitors have that figured out. PLEASE MAKE THIS CHANGE ASAP!!!

Super easy to use

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about Tsheets is how easy they make it to track and edit your time. When I was first using it, I kept forgetting to clock out every day and it was a super quick fix to delete the extra time I had accrued to my account.

Cons: I find the changing jobs a bit confusing. That's likely because it doesn't apply to my company so it's a little difficult to grasp. But I honestly have no fault with Tsheets.

Great overall software to use for job cost tracking

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall we really love this program for job cost tracking. Highly recommend it

Pros: -Great for tracking hours for project reports -Offers a punch in/out for employees -Easy to add time manually - Reports are easy to understand.

Cons: -Duplicate addresses are a problem if you're not careful (meaning if you add ave to the same address/street and second time you add avenue, it will create a separate address) -Must make sure that if you manually add time, that it's put in the correct week and worker. -Must manually choose addresses for reports. There is not a search option.

Not very good

Apr 10, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Really wish they would make some major enhancements to allow locked in service items by person vs. being able to select choices. Also would like different views for timeheets and include the company's logo so it looks more professional. Would love to see timesheets in more of a table format vs how it shows now.

Pros: TSheets works with QuickBooks and other 3rd party software so you can integrate with other software products. Customer support is really friendly and most of the time very knowledgeable and available in the evenings which is a plus. Software is also DCAA compliant.

Cons: Timesheets are not very attractive and the reports leave a lot to be desired. Items are not customizable to the point of locking time charge codes by person allowing them to pick whatever they want (including the wrong codes).

The best clock in and GPS tracking software we have tried

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love this product. After trying several other softwares to give our construction crew the ability to clock in in the field, we finally found one that does what it says. It was also very important for us to see where they were clocking in and to see a breadcrumb trail for where they were throughout the day. T-sheets does that for us. If an employee forgot to clock out, we could see what time he left the job site and be able to make an accurate adjustment. You can customize to automatically punch them out for a lunch so they do not forget and get notified when they are approaching overtime. We are in the process of switching out scheduling over to T-sheets as well, since after testing it we have found it much easier to use than our current scheduling system.

Cons: I do not have anything negative to say about T-sheets, other than I wish they would add other features like invoicing.

Wanna save some time from inputting time cards?

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, kiosk replaces the standard time card punch machine and does so much more! Great customer service.

Cons: I haven't found any yet! Maybe if I had to say something, the cost to use a kiosk is a tablet or similar (but use an old one like I did)

Great so far!

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This platform has so many features, there are so many possibilities to set it up to fit your needs. The customer service is fantastic.

Cons: I haven't really run into any cons yet. The set up was easy and customer service has been available to walk me through any issues I have needed help with.

very functional

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Glad I found it.

Pros: It offers quick set up for different projects, ease of use, and the weekly reporting was an unexpected bonus.

Cons: I wish the "log out of this job" button was smaller. I find it too easy to hit by mistake. Also I wish it offered a choice at installation of putting it on the startup bar in Windows 10.

Excellent Program

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If you use this program to its potential it is the only thing you need!

Pros: Ease of use, as I said below....everything is easy to figure out, the tutorials are exceptional. If you need assistance, customer support is pretty darn good!

Cons: Haven't found one yet, everything is easy to figure out, the tutorials are exceptional.

Great product!

Apr 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Your product is so easy to setup and use, even our most reluctant employ is onboard! Thanks for offering multiple wats for the employ to track time.

Cons: I wish we could assign service items to individual projects and for specific employees. For example, I wanted for a scientist to only be able to select a limited number of service items on each project instead of having all options that the rest of the employees have to pick from.

Great time tracking system

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Different ways to track employee time by job Easy manager interface panels Easy to read reporting It works really well for my business (retail)

Cons: Scheduling feature is a bit lacking. Switched from WhenIWork because the time tracking feature in WhenIWork was lacking, only to find that T Sheets scheduling a bit lacking. Time tracking was more important to me, so I feel good about the decision. Employees are not able to submit time off requests easily.

DM1 was professional, knowledgeable and quickly resolved all issues. Outstanding customer service!

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Transition from previous timeclock stystem was easy. The kiosk and system itself is easy to use; All customer service staff are proffesional, friendly and knowledgable.

Cons: I would like to see enhanced reporting. Presently can't htink of anything else but will let you know if something else comes up.

Great for clocking at work.

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great for the purpose of clocking in for work. Keeping track of clients and taking notes and times of the job I did.

Cons: The note taking could be alittle more in-depth. Adding in schedule on the Mobil phone could also use some work.

I need help

Apr 05, 2018
5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Just wish I could add my time and print it out payday is Friday and I still do not have a time sheet with 40 hours I can print

Pros: I will let you know when I learn to use

Cons: Sends reminder to check in to my pc and not my phone and I have not been able to add my time or print out time sheet

Awesome program! Allows you to see who's clocked in & give reports on costs of staffing breakdown.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that you can see who's currently in the office and working is especially helpful when you have multiple locations.

Cons: you sometimes have to clear the cache when you're entering multiple schedule changes otherwise it won't allow you to continue.

Overall: Tracking staff hours, reports of costs on staffing, able to see who's on the clock and locations. I love being able to use the app when I'm working from home.

An easy way to keep track of your work hours and PTO

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: TSheets has a simple interface and allows you to access your work hours from anywhere. There is an ios and Android app that lets you enter hours and communicate with your supervisor without needing to be at the office.

Cons: For some reason my iOS app will not let me enter PTO hours from my phone. I don't know if that is a limitation or a glitch.

Great to Use

Apr 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that you can sign in from your phone! Great for any outside sales reps that are required to sign on while on the road. The tracking is great as well!

Cons: Wish we had scheduled reports so we could save employees time for reporting purposes without having to go in and manually pull a report each day.

T-Sheets is brilliant

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Simple, easy to use and amazing support.

Pros: it is easy to use, our guys can go mobile. Awesome support staff. One of the customer rep was amazing and helpful!

Cons: the colors on the home screen. I could do without the green and I don't care for the videos that are right in the center.

SS1

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything about her is fantastic. She is pleasant and answers every question. I love the export of time to QBooks.

Cons: There is nothing at this time that I have come across that frustrates me about Tsheets or any part of the program.

Easy Peasy

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Derick was great! Thanks for all your help!

Pros: Super User friendly, customer service was amazing! Super User friendly, customer service was amazing!

Customer Service for Setup

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: The support staff is a great help.

Pros: Fantastic customer service. Easy and quick replies. I am also very interested in the extra ability to analyze between jobs.

Cons: The website can be buggy and slow. There can be some lag: some menus will not disappear when you move onto the next thing. It goes away after a few seconds but it can be in the way.

Their customer service is amazing

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Customer service rep. was great today- helped answer my questions, and explained why I was having issues. The tech support for T-sheets is just as they touted- amazing!

Pros: Easy to use and the tech support is amazing. Guys in the filed can use it quickly and it makes transferring to QB a breeze for payroll.

Cons: None- so far. Every time I have a question all I have to do is go on live chat and it's resolved, and I haven't had many problems- just quick issues I didn't understand.

outstanding service

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Team was extremely helpful

Pros: outstanding service, so nice to actually talk with people who have knowledge and enjoy what they do!

Cons: i have not found anything i dont like about Tsheets and the customer service excellent product excellent service

Great, but....

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Always love working with TSheets!

Pros: Easy to use and awesome Seamless integration with QBDT. Support is always great both via phone and online chat. I just worked with Brooke T and she was amazing. She understood exactly what I was looking for and how to get there!

Cons: When employees enter their notes for their time entries, it flows directly to the description field of the Invoice in QBDT. Each line of the invoice has to be edited because it is a free form field and employees can type whatever they choose in this field. It would be great if you could make this a drop down field so companies can invoice directly without having to edit hundreds of lines on an invoice (has to show each time entry per their customers invoicing requirements).

love it

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The support team is very helpful and the product is easy to use.

Pros: So easy to use on both sides. Each employee has an option on how they use the product. Syncing is such a breeze.

Cons: I have not been able to find a way to round time enters to the nearest .25 hour. If there is a way it is not obvious.

Customer Service & Live Chat make this so easy to use

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I had a little sync issue today with a termed and rehired employee - got on live chat with Brooke T & it was fixed in seconds. Always have great luck with live chat & appreciate the instant customer service! Thanks again Brooke :)

Cons: The Payroll Hours by employee report can't be sorted by first name, so it's a challenge to compare to my QB report which lists employees that way. That's about the only con I've found so far

Good

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Other that the poor GPS tracking, this is a good system.

Pros: Easy to use and the staff was easy to work with. Easy to print outs. The employees are using the note section, this gives them a voice when no one is around.

Cons: GPS is not all that great. I have played around with it a lot and found it NOT to be very accurate. Doesn't help with the tracking very well. This was the main reason we decided to try it.

TSheets is a one stop shop for employee time tracking

Mar 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that its very simple and their customer support is awesome. We use it to keep track of our crew who sometimes work on different projects. It's been a nice alternative to paper tracking.

Cons: Some of our old timers took a while to catch on to how to navigate it but I don't think that was a fault in the software itself.

TSheets is helping our company track our employee time way better than before we used it.

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that it is simple for our employees to clock in and out and that we know what they are doing while they are clocked in.

Cons: As the admin, there is a lot of information to sift through and figure out, but the support has been great whenever I need some help.

Easy to use!

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Brook T was awesome in support!

Pros: Easy to use, great data. I am able to look at how many hours we have allocated to different jobs we are on.

Cons: I would like some training on features and support. There is a ton of stuff in here to use. I need to use it better!

Great app!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Customer Support Representative was great at helping me figure out how to make the app work best in my business!

Pros: I like that you can assign time to a customer & job, along with the easy to use android app. The rest of this review is just because I need more characters...

Cons: *Always* have to choose a job once there are jobs for the customer, can't choose "just" the customer anymore.

Gotta love !

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Team has been a great help to me when I had challenges that needed to be addressed. I highly recommend team to help anyone that needs it.

Pros: ease of use, covers all gamuts, and what I especially like is when my boss asks for some sort of report that I used to have to create in excel, I can EASILY pull it up in TSheets and edit to his specs.

Cons: It isn't a big issue, just extra time, but once you enter time on the wrong week, you have to re-do.

Customer Support

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Had a request and Customer representative added the feature I need in a few hours! Simply fantastic.

Pros: It would be easier to write IF I could find something I didn't like! This product is simply OUTSTANDING!!!

Cons: There is nothing NOT to like about this product. I couldn't find any cons. And I consider myself quite picky.

I like the program. So far it has been a breeze. Brook T. was very pleasant, efficient, and patient with helping me get set up. Made me feel even more confident about the platform.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features most impressive for me are ease of use and flexibility. The set up time was very fast as well.

Cons: Would like more use of geotracking capabilities. Like being able to set it up so an employee can only sign in from a particular location.

HAPPY CUSTOMER

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer service was excellent help to us figuring this out and how well it would work for our company.

Pros: accountability and no margin for error on employee remembering to fill out time sheet correctly. gps is a bonus for sure

Love the customer service, and the product, though there is room for improvements and flexible features.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I really like the product, but I wouldn't mind seeing it develop further!

Pros: Customer service is fast, friendly, and efficient. The product as a whole is about 80% what we need; which means I am having to do about 20% of what I need outside the product. But there may be potential to cut that down if there is further development in the works.

Cons: I can't create, save, and run a custom report; I can only group employees based on one criteria, which makes reports and monitoring a bit more onerous; not all of the settings/add-ons are easy or intuitive when a change needs to be made.

Brooke T was really helpful!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of completing the reports and getting customer service. Customer Care Representative was really helping in answering live chat questions.

Chat Help

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I don't have anything that I don't like about this product. Everything is working great, no problems.

Pros: I chatted with technical support staff and they quickly helped me get the answers I needed for a client TSheets setup.

So Far So Good

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Brooke T was great on the online chat and helping me set up my customized overtime rules!!!

Pros: That I can customize over time rules. And that my foreman of my crew can keep track of the workers hours.

Cons: A little tricky learning the system. Im just starting the trial so I'm not sure how it's going to go.

Top notch customer service.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The expertise of the online live chat group is great. I just had a chat with rep I had several questions & concerns, as well as some feedback regarding the Beta upgrade. Rep partnered well & provided excellent insight to my business's needs. Not only were my inquiries satisfied, she was able to provide insight on what changes are in the works - which makes it easier on this end when I know what functionality to expect and can plan accordingly. Thanks again - much appreciated.

Pros: It was easy to implement, train the users & it has good functionality. The product is priced well and has proven to be extremely reliable.

Cons: I wish there was an advanced notice (i.e. pre-release) to the administrators prior to a full go live. It would be nice to be able to test an upgrade & become familiar with it and be able to do so when convenient for me, in lieu of experiencing the update at the same time as the rest of the users who are throwing questions my way. I would prefer to be proactive an even be able to inform my users of an upcoming change and if needed educate them ahead of time.

Customer rep did a great job!

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Had to get some help with unlocking some timesheets previously approved. The customer rep responded quickly and had me fixed up in a whopping 2-3 minutes. Excellent customer service.

Pros: Product is simple to use.

Amazing!!

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Team was amazing and was very focused on me as a caller; enough so that they were careful to give me every opportunity to address what questions arose in my mind as they were giving me the information I had requested. They picked up on my hesitations and made room in the conversation so that all my questions got addressed. They also went the extra mile, more than once, offering options for help. They seemed intelligent and very approachable.Team was a bright spot on a rainy business day!

Pros: I most appreciate being able to call in and have a quick chat with a real human being who is trained and ready with quick answers.

Cons: The staff have a way of spreading cheer - even on days when I don't feel like being very cheerful - LOL!

Amazing Customer Service

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I seriously appreciate everyone at TSheets. From setting me up, to running my first payroll, to simple questions, everyone has been so nice, so eager to help me and so helpful!

Pros: Calling customer service is such a breeze! I have NEVER been on hold longer then 5 minutes and EVERY person that I have talked to, has been able to help me with every question that I had.

Cons: I think this would be a perfect product if it were free (: but what in life is free? I have no complaints so far!

Question answered & issue resolved!!!

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Brooke T. was wonderful to work with. Had me up & running smoothly in no time!

Pros: The Live Chat. The ability to receive an immediate response to whatever issues we are having is so valuable! If only the parts departments we deal with daily were so responsive.

Cons: Would like if it had a "to do list" or "notepad" that could be shared with individual groups & privately between administrators. Something similar to Monday.com. Which we use to update job progress or needs.

Supportive Staff

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Team helped me out this afternoon. Super pleasant experience. Thank you!

Pros: Whenever I have a question, I can chat with a rep and resolve it quickly. This is a huge time saver.

Cons: Cons section seems to be required for this review; however I can't think of any cons yet!

So excited for the freedom this will give me!

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Team made my first experience with TSheets an absolute pleasure. Thank you Team!!

Pros: I love that there is an app as an option to clock in and out. The ease of this program is amazing. They have amazing live chat customer service.

TSheets Set Up

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Just finished setting up TSheets. I am loving every bit of the possibilities TSheets has to offer! The customer service has been beyond amazing!

Cons: I don't have any "dislikes." I think this product will be a great fit for all of our employees. We look forward to getting started.

Needed Help and Brook T answered my question

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, functional, increases productivity, decreases administrative time. Love how it integrates with Quick Books and makes payroll easy.

Cons: There is nothing I do not like about this app. It's been a tremendous help.

A great product that does exactly what it says it does

Mar 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: As advertised, I can easily have my team clock in for work at their remote locations without needing to text me.

Cons: The timesheet management options weren't available to fit our needs to be able to allow only very specific clock in and clock out times.

Still Learning

Mar 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: I am still in the process of learning the software and features, but just wanted to say Brooke T was very helpful on on-line chat helping me work through what might be the best setup for our company.

Pros: It has a lot of built in help, as well as real time support. Also, the system is flexible enough it can be modified to be used differently if your initial setup doesn't work as planned.

Cons: It's a little confusing trying to determine the best way to use this software with our business practices.

Best Ever!

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Brooke T was very helpful and answered all my questions.

Pros: Great product! Ease of use is the best! Everyone likes the simplicity of the clock in and clock out features

Cons: Not a thing! We compared to Clock Shart and the pricing was much better. Would not change a thing.

Tsheets has worked wonders in our time tracking of landscape crews.

Mar 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great support, training videos and print materials!

Pros: We like the ease of set up and the variety of methods for tracking, phone application, Kiosk, and computer.

Cons: Wish there was a lunch break button for the Foreman clocking his crew out, rather than clocking out of the job and clocking them back in. Maybe there is and we don't know about it yet as we are new to Tsheets!

Easy to use, great pricing, does most of the things I need it to do!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the GPS tracking of employees, scheduling, employees being able to clock in and out with app, and integrates with Zero!

Cons: Hoping they will add a feature to where I can have the software send out appointment reminders by text and email. Also, maybe a projection of upcoming income, labor, profit based on the schedule.

I was on Chat with Brooke T she was great and helped me get started so I can test this out for our employees

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: No not until I get started

Pros: Tracking for our installers and all employees and that some one can help me right away. I like the manuals.

Cons: Not sure yet I am in the setting up stage.

New user review.

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: I logged into Tsheets for the first time today and had the best of the experience with the customer care executive (EM1) helping me in detail of all the step by step process of the entire setting up and using of the software. I still haven't used the software to the full extend, but I would give the customer support team 5 stars to guide and help me through the whole process.

Cons: I am still exploring this software and so wouldn't have any cons at this moment. Will definitely update if anything soon.

Cust service is very good at what she does and have excellence in customer service.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Accuracy. Cust service was very helpful and walked me through the process with ease. She has excellent customer service skills

Cons: Can be confusing sometimes.

Outstanding support and ease of accessing that support without going through phone transfer.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are delighted!

Pros: Direct connection with QuickBooks payroll. No need to duplicate data entry for personnel data. I much prefer entering personnel HR data in QB as the core database for our Personnel records.

Cons: Difficulty in programming unique PTO accruals. We are transitioning from an old vacation accrual to a new use it or lose it program BUT with a carry-over of some hours allowed.

DM1

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The support was positive and help me a lot. The best was that she spoke with me in Spanish. She answered my concerns.

Cons: I am just starting the program and I don't have anything against this program, works so good for my necessities.

Delighted with this software!

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy for our employees to use. A quick start. Our payroll person was pleased with the customer service in getting started with payroll.

Cons: On the admin side....when our payroll person prints out our time report to include with our checks it prints out our time in decimals vs. hours. This is confusing to our employees. It would be nice to have the option.

Easy to use and thorough

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Thank you for making this free for one person shops!

Pros: Easy to set up and use, keeps track of multiple tasks separately, outputs clear reports, free for one user

Cons: I've used the product for a little over a week and have yet to find anything I could reasonably call a con.

Thanks Brooke T

Mar 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great product and awesome support, thank you

Pros: Great customer support, always takes the time to step me through things . Strange to think I am on the other side of the world (Australia) and can still get great support like this.

Cons: I have only just started using this product and at this time, do not have negative feedback or product suggestions.

Great Product

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great product!

Pros: I love the ease of use via the app. We can see where the employees are at all times. Transfer between QB is easy.

Cons: Online dashboard to a while to get used to, especially when your connection gets unlinked to QB. BUT, all I had to do was call support and they were super helpful!

Great Customer Service DM1

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I am so glad that I found tsheets, it has been a wonderful tool for our company. I am very impressed with the customer service. They are always very helpful and friendly.

Pros: Easy to learn, and FANTASTIC customer service!! I like that tsheets allows me to track my employees to a job in Quickbooks.

Cons: So far, I have not found anything negative that I can say about tsheets. I have enjoyed working with your team of representatives on the phone.

DM1

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service, ease of use, and efficiency has been TOP NOTCH. Very impressed with the overall functionality and experience.

Cons: I haven't experienced any cons so far. Anything I didn't quite grasp on my own, I reached out to customer support and they were extremely helpful.

DMI

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Awesome customer service! Diane was very patient and knowledgeable of TSheets product. Would recommend TSheets to anyone using QuickBooks and payroll.

Cons: I wished it wouldn't allow employees to use old payroll items. I have set an old PTO code not to be active but it appears the employee can still use. It maybe user error on my part.

Changed everything

Mar 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: We've felt very supported with customer service since we started. It's been very helpful to email or call whenever we need it.

Pros: As our business was growing, time sheets and scheduling became more time consuming. TSheets has changed everything. All of our employees love tracking time, and the scheduling module has helped management keep up.

Cons: There are a few tweaks that are still being worked out--PTO requests, overtime approvals, etc. It took a minute to get everything mapped correctly into QB, but once done it has worked well.

Makes keeping track of time easier

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Employees time kept in one place-on my phone. I can look at it anytime. Its easy to understand and use.

Cons: Ive only had Timesheets for a month or so so i have no complaints so far. I cant imagine ill have any!

Making Payroll and Scheduling so EASY!

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: My company went from just me to almost 5 people in a very short time and now has almost 10. We are an onsite organizing service and I run the business from my home so it was very hard to manually text, call, or email all the team members to make sure everyone knew where the jobs were and what time to be there. Tsheets allowed me to only track my payroll hours more easily but also let me know who was showing up to jobs on time. It is also extrememely affordable and customer service is amazing.

Cons: The only think I didn't like about Tsheets is that it was a bit hard to learn and sometimes on my phone or my employees phones it wouldn't save the log in information so at the beginning employees couldn't log in. Also, it was hard to fix a scheduling issue when employees forgot to clock out.

Great customer support!!

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Wonderful teamwork. Tsheets employees show that it's their priority to meet customer's needs by their team work. I had all my questions answered by support. thanks!!!

Understanding How to "Get Started" with TSheets

Mar 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that there is always a way to reach a knowledgeable person either through "live chat" or the support phone number. Also, the Learning Center on the website is very thorough and intuitive.

Cons: I've not used the system long enough to have any cons. Once I have our employees using TSheets from their phones, I may have a more varied experience.

Customer Support

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: So happy to use this produce versus the ADP Time & Attendance that we were previously using. Will never go back and have already referred business to another company (MeditationWorks).

Pros: What I like the most about using this product the ease of use, ease to sync with quickbooks, and excellent customer service every time! The customer rep was awesome, friendly, and even took it an extra step to help me change settings so that I do not run into this same issue again. Above and Beyond!

Cons: So far, in the short few months we have been using this product, I have no complaints or issues with the product or customer service.

The support staff is good.

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support staff was amazing helping me import to QuickBooks. The lady was very knowledgeable in her understanding of Tsheets thanks so much!!

review

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: tsheets I would recommend to every business owner

Pros: Always very helpful and pleasant, every time I call in I always get the best service, never once had a bad experience

Cons: very easy to use, customer servive is great, representatives make it enjoyable to call in very knowledgeable

Flawless Quickbooks Integration

Mar 22, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The quickbooks integration is perfect. I love being able to see who is clocked in and what they are working on.

Cons: Need to be able to quickly switch tasks (or clients) without starting / stopping the timer and creating a new line item in the time logs. I get calls from clients while I am working all the time and need to be able to bill that time easily.

painless

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Thank your Staff for me please ,, they truly are great.

Pros: I just LOVE the staff. I have yet to come across a staff member , that is rude or unhelpful. I have never been made to feel stupid and for the most part i have a smile on my face when talking to your staff. The customer service is exceptional. And the fact that there is the live chat is so supper handy. There is always help if need be.

Cons: My only issue is there is not a way to enter in multi weekly schedules. And the guys that work for us in the field - their time go's in on Wednesdays but the office time go's in on Friday. So when i print my time sheet i dont have a weekly total i have two then i have to add them together. which is not really a problem but i would like mine to print out right for tax purposes .. and so that i know im not missing anything by having a split week.

Great Investment for our Construction Company

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I also love the easy live chat option. I had a question about entering meal breaks instead of making the employees clock out when they go on their break and EM1 was there to help me within seconds. Their system is very easy to use and she was able to solve my problem and walk me through it all in a couple of minutes. Who knew talking to customer service could be so painless! Thanks for all your help!

Pros: This system has been a game changer for tracking the hours spent at our multiple different jobs especially when our team of employees are separated on different jobs. It also has helped us cut down on over time by tracking the hours for us instead of relying on the employees or foremen to remember the exact hours at the end of every day.

Cons: My only con so far is That the employees can log on through the internet on their phones instead of the app and then they won't be tracked. But it is also our first week using it so we are still ironing out the kinks with some employees phones. Other than that we have had zero issues!

TSheets with a slam dunk!

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great product! And our employees (who range from 20-60 years old) have all adapted to this software with ease.

Pros: The customer service provided with this software is the number 1 reason our organization went with their product. Other products have those robotic menus... TSheets answers all of our calls within 3 rings and I talk to a happy, funny, and patient individual every time. With TSheets, it's actually easier to pick up a phone and call than to try and Google an answer.

Cons: The biggest con for us is we can't ask for specific details for mileage. However, we have determined a workaround by asking our employees to put their driving details in the notes section of their timesheet.

easy to use especially for my bosses :)

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Rep answered my questions quickly and overall customer service on live chat has been wonderful

Pros: again, easy to use, haven't set up quickbooks sync yet but i am sure that will be easy as well. love the job breakdown per employee.

Cons: i have not come across any problems so far that will mess me up at all. I wish my 2 companies could have been under one log in but not a big deal.

SS1 - Very helpful through the initial setup. You made it very easy for us.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy integration with quickbooks. Very helpful customer service. Our employees will be very happy with our switch to T Sheets.

Cons: A little difficult to set up by myself but one phone call to T Sheets got everything I needed taken care of.

Great

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability of monitoring people's actual working time and to be able to adjust accordingly. setting up a schedule is great too.

Cons: It requires knowledge to navigate through the system, it needs time to get familiar with the reports.

This is a time tracker that takes the headache out of tracking employees time

Mar 20, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to track where our employees are while they are on the clock is very important to our company. Our maintenance techs work out in the field and knowing when and where they are working on a job helps keep costs low, provide better accountability, and properly track invoices for the correct job.

Cons: The mobile app does not run very smoothly on some smart phones, even brand new ones. The sync process could be optimized better to accommodate larger companies that have lots of jobs and schedules. Right now it takes over 10 minutes to sync froma fresh install.

Overall: No more paper timesheets to lose or get wrong because we could not read it.

Tool ok but Great Customer Support Staff

Mar 20, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I wanted to give kudos to Elaina M (EM1) from Tsheets for her excellent support services. She's helped us out on a number of support issues and has always been very competent on the tool and helpful. I would ranked her as the best support person I've interacted with at Tsheets and is deserving of a bonus or raise!

Pros: The tool provides some customization options and does link to other 3rd party systems such as Gusto. The Support Staff from Tsheets is spectacular. Everyone is very friendly and helpful.

Cons: We switched over to Tsheets because of the Gusto integration sales pitch. However, I'm very disappointed with the integration. In short, the only thing that sycns over from Tsheets to Gusto is PTO hours for salaried employees. In addition, Gusto and Tsheets record total hours worked for bi-monthly employees, which has major downstream issues with things like wage reports, labor distribution, etc. As a result, every pay cycle we have to go into both systems and manually sync up all numbers which is a major hassle and defeats the purpose of having the integration. We worked extensively with the support staff from both companies and there's nothing they can do as the two systems don't talk nice to each other. In short, if you have Gusto don't have high hopes with the Tsheet integration.

Easy Way to Track Time

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: For an employee TSheets is a super easy way to clock in, clock out, and generally track time. Being able to have the app makes it easy to clock in and out on the go, and TSheets even allows you to set reminders to clock in or clock out at a certain time. Depending on how your TSheets is set up for you, you may also be able to edit your previous timesheets, in case you clocked in or clocked out at the wrong time. Finally, TSheets also allows you to see who else from your team is currently on the clock. This is very useful if a lot of your team work remotely or have irregular schedules.

Cons: Since I often clocked in and out several times in a day I would sometimes find it difficult to find past timesheets if I needed to edit one. A bit more clarity in this part of the interface might make it easier. Other than that however I have no complaints. The software is pretty user friendly and intuitive.

Productive Hour

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Number of features and control for administrator.

Cons: Not a TSheets issue - just making sure I can connect to hosted version of QB. Not a TSheets issue - just making sure I can connect to hosted version of QB.

The support staff very helpful service rep

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: makes accounting easier, keeping track of teams time, integration is excellent with quickbooks.com Thank you for the great software

Great solution for small business time tracking and invoicing.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very happy with the product so far and it has made me much more accountable for my time.

Pros: Ease of use, mobile app, timer and ability to see timesheets by week. The ability to integrate with QB is also a plus.

Cons: It would be nice to be able to create quality invoices from within the TSheets software without exporting.

Basic timekeeping software with a pleasant UI

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Virtually no learning curve for employees, clear capture of information, and easy clock adjustments. Very customizable.

Cons: Could get pricey if you are bundling with other payroll or scheduling softwares. Sometimes seems like it's giving TOO much information on each screen.

The support staff is Excellent

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy Tracking of time. Support is excellent . Love the service, it makes our billing much easier.....