# MyHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MyHub the right Intranet solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148496/MyHub/reviews --- MyHub 4.7 (40) [View alternatives](https://www.capterra.com/p/148496/MyHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MyHub Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews CL Cate L Director of NeuroscienceMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “We used a number of the platform features to help our customers, distributors, and staff become 1) independent faster (embedded training videos/document exchange), 2) collaborate with colleagues (community building), and 3) stay current with the latest advances in the field (archive for news, publications, social media feeds, and events listings).“ March 8, 2022 JG Jon G Manager Construction, 51 - 200 employeesUsed the software for: 1-2 years. “This is a feature rich and intuitive remote work and collaborative platform that has helped my team stay on the same page, regardless of where they are.“ August 16, 2021 ES Ellisa S Project CoordinatorCivic & Social Organization, 501 - 1,000 employeesUsed the software for: 1-2 years. “This is a great tool for sharing information that is very cost effective.“ July 26, 2022 sj steve j Compliance ManagerHospitality, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “The benefit is "one stop shop" due to the capabilities and the user friendly design and movement around the final product.“ March 17, 2022 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Jane B. Director of Operations Real Estate Used the software for: 6-12 months ### "Has Changed Our Business!" April 8, 2019 5.0 Our Intranet has taken on a life and personality for our company. We actually named it and use it very creatively to manage processes, people, activities and notifications. MyHub support is super-responsive and friendly, even when we're sort of grumpy customers. Technology is hard. They make it easier. Pros We love the ability to constantly customize our pages. We want our employees to fully engage with our Intranet, and the constant changing of pages keeps them interested. Cons We had to learn how to create and manage an Intranet on our own. MyHub had an add-on that we could purchase to have them set us up, but we felt we'd still be active participants in that aspect. Review Source MJ Milla J. Management Education Management Used the software for: Less than 6 months ### "Office Assistant" March 31, 2024 5.0 My staff are happy that everyone is on the same page, one can be on sick leave or holiday leave, but you will still be well informed of what's happening in the office. Pros The workflow is easy, no need to hire more people to do the work and everyone using My Hub in the office, gets the same messages if and when requested. Cons I have not been disappointed yet, but the features are working well Review Source VR Verified Reviewer Marketing and Creative Assistant Maritime Used the software for: Less than 6 months ### "Affordable Intranet Adaptable for Many Uses" September 27, 2018 4.0 We are using MyHub for a customer forum - it has the features and flexibility that we were looking for at a cost that is not outrageously expensive. Pros The customer service I received was great and they were helpful throughout the setting up process and helping me to learn more about what is doable on the site. The price is reasonable for what you can customize. Cons There are some limitations to what you can customize. It is a bit clunky and slow moving. Review Source JG Jon G. Manager Construction Used the software for: 1-2 years ### "Amazing Remote Work Solution " August 16, 2021 5.0 Highly recommend this software. Ever since the increased need for remote work and access to a team that is scattered both locally and internation, this software was perfect for our needs and really made it easy for us. Easy to use, easy to set up. Customer service is excellent and very responsive to assist in a way possible. Really helps us to stay up to date in real time. Pros This is a feature rich and intuitive remote work and collaborative platform that has helped my team stay on the same page, regardless of where they are. It is easy to use, and easy to setup and intigrate into our systems. Being cloud based, the team is able to access files in real time. Cons Really enjoy this software, can't say there is anything I feel is a con at this point. Review Source AG Arienne G. Director of Fundraising Non-Profit Organization Management Used the software for: 6-12 months ### "MyHub Review" May 4, 2024 4.0 Pros I've been slowly but surely learning MyHub. I love how mobile friendly it is to stay on top of things on my cell phone. I think it's great to have files easily accessible too. Cons I wish that on our staff portal you could: 1) Get notified via email if someone posts. 2) See all of the likes for posts (not sure three names and plus three more) 3) Like comments on posts. Review Source SW Stacy W. Communications Coordinator Utilities Used the software for: 6-12 months ### "A great email newsletter replacement" March 31, 2020 4.0 Previously, I was creating a weekly interactive email newsletter. This worked OK, with some downfalls — it was difficult to go back and find news. What edition was it in? Now, users can easily scroll through news or use the search feature. Another downside of a weekly newsletter, is there is a lag between news (new hire or updated policy, for example) and the newsletter. If something happens on Monday, it isn't in the newsletter until Friday. This solution helps with that. We also really like the directory feature. I was printing phone/photo directories. Those can get dated very quickly with personnel changes. I was looking for a solution for quite a while. Many options I found were quite expensive, especially for a smaller business. This had what I was looking for at a reasonable price. Pros My Hub was very easy to learn. I like that I can easily add news articles that can be read by co-workers as soon as they check in. Cons There are a few features I think would be great to include. A birthday calendar/work anniversary module would be great. We just use the regular calendar, but it takes some time to clear out times, end dates, etc. Reason for choosing MyHub Cost was a big factor. Review Source KH Klara H. HR Officer Consumer Goods Used the software for: 6-12 months ### "Great customer service and a useful and easy-to-use product" March 14, 2019 4.0 Almost half our workforce is on the road so we needed a place for them to easily access information when they're on the go, as well as a one-stop-shop for information and resources for the wider company - MyHub is an affordable and easy-to-use solution for this. Their customer service is exceptional - quick responses, updates on developments, quick fixes and even follow-up explanations to what caused the problem in the first place. If you develop an HRIS, let me know - we would be very interested! Pros With the grid drag-and-drop structure, it is easy to customise so someone like me who isn't a designer or software developer can build something useful and almost pretty! (That's a comment on my own skills rather than MyHub) Cons A few more options for modules would be great (although I cannot give you an example off the top of my head) and the constant reloading of the page after button clicks and exiting an edit can be a little frustrating but not enough to discourage use. Also would like to be able to change the background colour. Review Source KC Kenneth C. Director Digital Marketing Marketing and Advertising Used the software for: 2+ years ### "Great product! Outstanding support" September 2, 2022 5.0 The product was for a client that wanted to create an intranet for their members. Easy to use once you get the knack, and flexible. Like that they roll out new features and tools. Pros Relative ease of use and customization, new products, great support. Cons The CMS does take a little bit of getting used to, but nothing major Reason for choosing MyHub Good balance on all, and it was nice that MyHub handled all the hosting, updates, backend stuff. Review Source SR Sean R. IT Coordinator Individual & Family Services Used the software for: 2+ years ### "Very Pleased" March 31, 2021 5.0 Very good so far and customer support is very responsive. Pros Simple, clean interface. Easy to use. Lots of options. Cons Single Color selection for title bars is sub-optimal. Review Source LA Lee A. Founder Management Consulting Used the software for: Less than 6 months ### "Great Intranet product - easy to use, powerful in features!" August 2, 2016 5.0 My experience with MyHub has been tremendous. From the start of my free trial to the incredible support after I signed on, the experience has been top notch. I even got a DM on twitter referencing my recent training session and trainer by name. This service is easy enough for the beginner, but powerful enough to really do some amazing things. I use it as a value add for my clients and a place where they can all easily access the appropriate information in a simple and visual way. I would highly recommend this to anyone looking for a hub for all their company's documents, files or even a place to interact and control user permissions. Pros It's very easy to use - I've already seen powerful updates - but very graphically based for the non-techy user. The ability to control permission for the users is also amazing. You can even control specific permission for widgets within a page if you needed to. Also, users can manage their own accounts to no more chasing lost passwords. Cons I haven't found any cons yet. There was a little learning curve, but their support took me through all of my questions with ease. Review Source MF Marin F. Communications Manager Real Estate Used the software for: Less than 6 months ### "MyHub Review" February 13, 2020 5.0 One of the people I have been in contact with kind of gave me unattainable expectations, but \[SENSITIVE CONTENT HIDDEN\] are absolute angels and provided me with amazing support. Pros I don't know anything about websites, but was still able to set up all I could until I handed things over to \[SENSITIVE CONTENT HIDDEN\] for the URL. Cons It's making me fill this section out but I have nothing to say. Review Source pU paul U. Chief Executive Construction Used the software for: Less than 6 months ### "Support Review" April 12, 2019 5.0 Information sharing. Pros Excellent, Intuitive, easy to use, a great product Cons You cannot bulk upload a file structure to document store, this would be really helpful and time saving. Review Source RB Roke B. Multi-Scheme Administrator Government Relations Used the software for: Less than 6 months ### "Useless, in comparison to existent, popular alternatives." September 27, 2025 2.0 Entirely negative. I am rarely provided with the chance to utilise such amateurish software. It provides almost no value to my organisation, so I intend to have it replaced. Pros Having utilised Discourse, XenForo, phpBB, NodeBB, and myriad proprietary alternatives, I have nothing good to say about it. I would like to compliment how it provides a synchronous chat alongside an asynchronous forum. However, considering that it crashes when one attempts to visit a thread via the AOSP client, and it's not exposed via the web client, I can't. Cons The AOSP client crashes when I attempt to perform most actions, which means that I am unable to access most communications, because some are inaccessible from the web client. That's if I am even able to locate them: most notifications do not bring me to their respective content. Additionally, despite me providing Logcat stack traces for these crashes, alongside bug reports, to their Facebook account, I've received no response. Review Source Response from MyHub Intranet Solutions October 15, 2025 We believe you may be a user of a MyHub site rather than a site administrator. Site administrators have dedicated account managers and established channels for raising issues, which ensures all support requests are tracked and responded to promptly. We were able to locate one Facebook message from you, but it consisted only of a code dump with no accompanying message or context. For security reasons, messages of that nature are treated as spam or potentially malicious, which is why no response was issued. While MyHub does include collaboration features, the issues you described such as AOSP client crashes, Logcat stack traces, and inaccessible threads are not part of our platform’s functionality. We appreciate the opportunity to clarify this so that prospective customers understand this review does not reflect the typical MyHub experience. If you require assistance please contact our support team, your site administrator, or the support channels listed on our website. DE Danielle E. Business Operations Analyst Primary/Secondary Education Used the software for: Less than 6 months ### "A MUST for any start up company! " July 29, 2022 5.0 Absolutely LOVE this product. I can get lost in creating content and features for my company to encourage engagement and usage for hours. The possibilities are ENDLESS! Pros I absolutely LOVE the ease of use of this software. I have probably a beginner to average level of skill when it comes to website design and development, and coding, which I use to make my intranet more advanced, but I feel like any level of skill can use this. I also love that you can literally design your intranet to be however you want. And if you don't know how to do something support is always SUPER helpful, quick to respond and courtesy. Cons Some limitations when it comes to some features like building forms and integrations. Review Source CL Cate L. Director of Neuroscience Medical Devices Used the software for: 2+ years ### "Great solution for both intranet and extranet" March 8, 2022 5.0 We used a number of the platform features to help our customers, distributors, and staff become 1) independent faster (embedded training videos/document exchange), 2) collaborate with colleagues (community building), and 3) stay current with the latest advances in the field (archive for news, publications, social media feeds, and events listings). Pros The group/permission functionality allowed us to solve a number of problems with this one platform solution. We're able to share different types of information with our own staff vs customers, enabling this to be both an intranet and extranet solution for our company. Cons There were no cons about this platform. The only kinks we faced were due to the strict regulatory nature of our field (medical device) which limited what we could share on this platform. Reason for choosing MyHub CissBase showed ALL of the company documents and it was difficult for remote/field teams to find the resources they need. When deciding to create an intranet solution for he document exchange, we decided it meant an opportunity to solve roughly 20 other problems we were seeing in the field. MyHub provided the tools we needed to successfully solve ALL of the problems we were facing. Review Source ES Ellisa S. Project Coordinator Civic & Social Organization Used the software for: 1-2 years ### "Great cost effective solution" July 26, 2022 5.0 Great, very easy to use, but still looks very professional. Myhubintranet was very responsive and helpful. Pros It was easy to design, the way everything is set out gives you quite a bit of flexibility with how you'd like to present information, without having to be an expert web developer! I was running a project where we needed to bring many people together across multiple organisations, and myhubintranet provided the perfect platform for this. Support from the provider was always responsive and timely. This is a great tool for sharing information that is very cost effective. Cons The forum feature could be improved, perhaps something a bit more akin to a social media layout. Alternatives considered [Ryver](https://www.capterra.com/p/147268/Ryver/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Blink](https://www.capterra.com/p/173179/Blink/) Reason for choosing MyHub Lack of fee per user structure for myhubintranet, cost effective, ability to house eLearning modules as web-based versions for users to complete, superior layout, looks more like a website and therefore less training/support required by our users. Review Source MW Michael W. VP of IT Medical Devices Used the software for: 2+ years ### "The Best Value for a Build-Your-Own Intranet" June 1, 2023 5.0 We realized a lot of time savings by pointing people to our intranet as we increased hiring. We also got a better consistency of info provided as there were standard answers and policies there. Pros We could set this up quickly and grow within the MyHub structure as we needed different tools. Cons As with any software product, there is a learning curve. But there were tools and help provided to ease that transition. Reason for choosing MyHub The reasonable cost was the number one factor! Review Source DA Diane A. Marketing & Sales Development Specialisy Professional Training & Coaching Used the software for: 2+ years ### "Great Customer Support" March 1, 2022 4.0 Overall, MyHub has been easy to work with and the customer support has been great. There were a few items we needed that weren't available and the support teams worked with us to make those available. We've been using MyHub for a number of years now and are very happy with the product and the customer support! Pros Setting up and building our intranet and portal was fairly easy, and the customer support was quick and very helpful when needed. Cons One major item that we would love to have is better reports and user analytics. Not being able to add the same users to multiple sites is something that could definitely use work as well. Review Source JJ Jensen J. Human Resources & Safety Manager Construction Used the software for: 1-2 years ### "Great Employee Portal for Construction Companies" July 13, 2023 5.0 The customer services is exceptional and very helpful. You don't have to know anything about coding to create an employee portal. It's great overall! Pros MyHub allows for companies and organizations to have one central location for employees to access and view important information. You can literally tailor this system to your specific needs. Cons This portal is perfect for what we need so there are no cons right now. Review Source VR Verified Reviewer Summer Senior Associate Management Consulting Used the software for: 1-2 years ### "Really engaging platform " December 29, 2018 5.0 Pros Intranet can get very limited usage if not managed well. MyHub makes it easy to implement for organization engagement. It has most of the functions like the modern social media so employees like to use it. But at the same time, it functions well as a internal portal for sharing news. Cons if the software can be integrated with more project management functions or other project management softwares that could be better. It will be easy for workplace work software and workplace social software to be in a same place. Review Source Chelsy P. Acting Director, Information Technology and Data Center Services Higher Education Used the software for: 2+ years ### "The Intranet site that is simple, with amazing customer service!!" November 12, 2018 5.0 I wanted a site for internal information, what I found was not only an internal site but I can integrate with Google, create forms, do mail list, have forums, and have the flexibility on users and groups, down to pages. Pros My HubIntranet is easy to use, for technical or non technical staff, the knowledge base is easy to use with step by step guides and videos. I have used them for several years now and the features keep growing. Cons It's not super fancy as far as templates, but for the delivery of information it is great! Review Source Caroline M. Project Manager Retail Used the software for: 1-2 years ### "Exceptional customer service, excellent value" January 22, 2019 5.0 I could not be happier, Reps have been incredibly helpful throughout my (long!) Journey to get from concept to go live. They provided great advice, recommendations and tips on how to get the best out of the solution. Pros Ease of use Amazing support Design team so helpful Feature rich platform Exceptional value for money Cons Very little to dislike, really intuitive platform Review Source Rick. P. Group IT Manager Retail Used the software for: Less than 6 months ### "My Hub Intranet review" August 8, 2018 5.0 We wanted to move away from an internal (on premise access only) Intranet managed with Dreamweaver, to a secure Internet based Intranet where our staff members can access the site from any Internet connection with a PC or mobile device. MyHub Intranet makes it very easy to achieve this with us still able to have the site protected by username and password. The site is very easy to administer, and their technical support team is one of the best that I have experienced. Pros Feature rich with ideas I hadn't even thought of. Very easy to administer. Delegation of key areas to other administrators Mobile optimised Advanced Form builder Cons Nothing to date, you just need to bear in mind that you are editing content live, although you are able to roll back if you make a mistake. Review Source PR Phil R. HRSA HCCN Grant Project Director Hospital & Health Care Used the software for: 6-12 months ### "Excellent product and services - customer support outstanding" October 9, 2018 5.0 The customer support is truly outstanding and a gold standard in the industry! Pros The functionality and ease of use. A site can be developed quickly and maintained easily. Cons A very nice enhancement would be to be able to upload data at the folder level rather than just at the file level. Another nice enhancement would be the ability to see the font size and other details for the text that is on a page. Review Source CA Chirag A. SEO Team Leader Information Technology and Services Used the software for: Less than 6 months ### "Effective & Affordable Plateform" June 9, 2022 5.0 Pros MyHub is very easy to setup and use for new users. Amazing Customer Support Service I have ever seen. Cons Limited Features, you need to upgrade your plan for use advanced features. Review Source Response from MyHub Intranet Solutions June 29, 2022 Thanks for the great feedback. Sorry if there has been any confusion, all of our subscription plans come with exactly the same features, so there is no need or option to upgrade to unlock additional features. We'd be happy to discuss this in more detail, just reach out to our support team for more help. Similar Products Featured ## Related categories [Intranet](https://www.capterra.com/intranet-software/)[Portal](https://www.capterra.com/portal-software/)