# CentralStationCRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CentralStationCRM the right CRM solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148510/CentralStationCRM/reviews --- CentralStationCRM 4.9 (10) [View alternatives](https://www.capterra.com/p/148510/CentralStationCRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CentralStationCRM Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Angelika E. Unternehmensinhaber Education Management Used the software for: 2+ years ### "Best choice for me!" September 25, 2018 5.0 1\. Quite simple and self-explaning while experiencing with it. 2. Good look & feel when working with, 3. quick solutions when needed and 4. reliable in running and at help desk. Perfect! Pros The most I like is that the hardware is located in Germany in cause of DSGVO-matters. Very important for me also is the very quick and hands-on help desk that solved all my problems I ever might have had. And believe me ... I'm always the one with the MOST complicated querys! All in all: Best CRM-choice for me and lots of customers that I already recommendend to the tool. Cons Hmmm ... hard to say. Maybe that some features work different than I as a user would imagine. So, just a learning gap for me. Review Source Response from 42he September 27, 2018 Thank you so much for this nice review, Angelika! We're glad to have you as our customer! DB Dilay B. Performance Marketing Specialist Internet Used the software for: Less than 6 months ### "Comprehensive and practical to use CRM" May 19, 2022 5.0 In overall we have a great experience with CentralStationCRM. Pros Best aspect of CentralStationCRM is it is easy to use and it provides a perfect user experience during usage. Cons CentralStationCRM definitely needs to have an IOS application in addition to the current Android based application. Review Source Response from 42he May 23, 2023 Thank you so much for your review, Dilay! We're happy to announce that our CentralStationCRM iOS app is now available in your app store, we hope you like it as well 🙌🏻 WR Wolfgang R. IT Consultant Education Management Used the software for: Less than 6 months ### "only pretest" February 11, 2017 4.0 I was only testing it for evaluation in my startup. The usage is extremly easy. I got it in less then 15 minutes. A support for a billing option and a rights abd access management for the users would be helpful. The eMail intergration and the provides company-specific URL is remarkcable. Yet I do not have experienced it with the amount of data in a productive environment. Pros ease of use up to 3 users it is free of charge Cons limited functionality Review Source VR Verified Reviewer Gründerin und Inhaberin Management Consulting Used the software for: Less than 6 months ### "BEST CRM ! ! !" December 6, 2018 5.0 My business is very complex. Thousands of customers, each industry, all sizes to handle. With Central Station I finally found after a long period of time and many trials, finally THE TOOL to use. Pros Complex but the most easiest CRM to use I\`ve ever tried so far (tested many). Includes everything you need: CRM, project management, task management, easiest interface to implement Xing contacts, interface for accounting. And the best of it: it is self-evident. But if needed very clearly arranged links and explanations. OUTSTANDING: customer service (no one else of offering this great support). Cons There are no cons I\`ve found (why does this survey not accept this answer?) Review Source Response from 42he December 7, 2018 Thank you very much for this outstanding review, we really appreciate it and are very proud that you love our CRM-software as we do! <3 PS Peggy S. CEO Management Consulting Used the software for: 2+ years ### "CRM for Small and Medium Sized Business" September 6, 2021 5.0 If you want to "do business" and not be tied down to a piece of CRM software which eats up your time just filling in lots of fields - this is the CRM system for you. Pros This is the easiest CRM to set up - and still powerful enough to keep a small or medium-sized business going. Cons this does not apply to me - I have not found something I don't really like about this software. The service is top of the line!! Reason for choosing CentralStationCRM My clients often look first to their own package of solutions (SAP, Oracle, MS etc), then determine those are simply too complex for their needs. Centralstation offers the small and medium-sized business a good alternative. Not just list maintenance - but also sales/deals management etc. Review Source Response from 42he September 16, 2021 Thank you so much for your kind review and being our customer, Peggy! PH Pierre H. Culture, Communications & Sales Arts and Crafts Used the software for: 2+ years ### "Great CRM tool for mid-sized start ups" June 12, 2019 5.0 Easy, fast-to-learn, clean and yet powerful tool for contact management Pros Easy handling, no internal teachings needed, excellent support, excellent reliability Cons The old look was a bit old-fashioned and has been updated recently, looking more neat and clean now, making handling even easier. Reason for choosing CentralStationCRM Look & feel, handling, data storage in Germany Review Source Response from 42he June 26, 2019 Thanks for your outstanding review, Pierre! We're glad that you like our new design :) OK Onur K. Senior Channel Sales Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to use CRM" May 10, 2022 5.0 Pros CentralStationCRM is by far the most easy to use CRM thanks to its intuitive dashboard and user-friendly interface. Cons Android application is working quite fine however it is definitely a missing point that there is no IOS and especially a tablet application. Review Source KG Karin G. Central Services Non-Profit Organization Management Used the software for: 2+ years ### "Centralstation is easy to use" December 6, 2018 5.0 Pros For our needs it was the perfect fit and it is easy to learn. Cons data export is only possible with a former excelversion. Review Source Response from 42he December 10, 2018 Thanks a lot for your kind review, Karin! Concerning your concerns that Excel exports are only possible with an earlier version of Excel, our support team has already contacted you. Exports with CentralStationCRM are of course possible and compatible with any version of Excel, including the latest one. If something is still unclear, please let us know. :-) AB Anne B. Marketing Marketing and Advertising Used the software for: 1-2 years ### "Easy to use software" September 11, 2018 5.0 Pros you don't have to learn using the software, you just use it. it's really easy. the support team ist great: real people who know what they are talking about Cons can't think of any right know... maybe the design could be better Review Source Response from 42he September 20, 2018 Thanks a lot for your kind words, Anne! We are especially proud about how you see our support team! :) KL Karina L. PR & Content Marketeer Internet Used the software for: 1-2 years ### "null" June 19, 2018 5.0 Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.