--- title: "Marketing 360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Marketing 360 Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more." source_url: "https://www.capterra.com/p/148516/Marketing-360/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Marketing 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Marketing 360 ## What is Marketing 360? Streamline your social media. Finally, the answer to keeping your brand active and engaged on social media without requiring so much time and effort. ## What is Marketing 360 used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,159 user reviews Reviews sentiment Positive 90% Neutral 3% Negative 7% Pros & cons Intuitive and accessible platform Collaborative expert support team High and unclear pricing structure Concerns over spending effectiveness ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Marketing Automation / 2026 - Reputation Management / 2026 - Advertising Agency / 2025 - Content Marketing / 2025 - Email Marketing / 2025 - Lead Generation / 2025 - SMS Marketing / 2025 - Social Media Marketing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Marketing 360?[Manage this product listing](https://www.g2.com/products/madwire-marketing-360/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Marketing 360 4.5 (1,159) VS. [4.5 (6,258)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (1,134) Ease Of Use 4.3 (3,513) Value For Money 4.3 (892) Value For Money 4.2 (3,090) Customer Service 4.6 (1,067) Customer Service 4.4 (3,089) ## Marketing 360 alternatives [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (1,006)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,525)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [View all alternatives](https://www.capterra.com/p/148516/Marketing-360/alternatives/) ## FAQs about Marketing 360 Overview ### What problems does Marketing 360 solve? Marketing 360 solves fragmented marketing workflows by bringing website updates, CRM lead tracking, email and social campaigns, advertising, and performance reporting into one workspace. It helps small-business owners, marketing managers, sales teams, and e-commerce operators reduce tool switching, monitor spend and conversions, follow up with prospects, and adjust campaigns using channel-level results. Answer based on 701 reviews Overview ### Which roles and teams benefit most from Marketing 360? Marketing 360 is most used by business owners, founders, presidents, and CEOs managing local business growth and customer outreach. Marketing managers and directors run campaigns, social media, and lead follow-up, while office, operations, and general managers coordinate daily customer communications, scheduling, and reporting. Attorneys and managing partners support client acquisition and reputation management. Answer based on 997 reviews Overview ### What company size and industries is Marketing 360 built for? Marketing 360 is a business commerce platform for small businesses, which make up 90% of reviewers, with retail as the leading industry at 10%. It provides tools to manage and grow a business in one place, while also serving construction businesses (9%) and health, wellness, and fitness organizations (6%). Answer based on 1159 reviews Features and Usability ### What are the key features of Marketing 360? Marketing 360 includes contact management and a contact database for organizing leads, customers, interactions, and audience segments. Its email campaign management and email marketing support targeted customer communications, while post scheduling, automated publishing, and social media integration help plan and publish content across channels. Reporting/analytics tracks campaign performance and results. Answer based on 52 reviews Overview ### Is Marketing 360 a good all-in-one marketing platform? Marketing 360 centralizes campaign management, CRM, email, social media, advertising, websites, and analytics for growing businesses. Small business and marketing teams value managing channels and lead follow-up in one dashboard, although the broad feature set can take time to learn and may feel costly for organizations needing only basic tools. Answer based on 406 reviews Integrations ### Which third-party tools and platforms does Marketing 360 integrate with? Marketing 360 integrates with 15 third-party tools, including reviewer-confirmed Google Analytics 360 and Shopify. Its catalog also lists ecommerce platforms BigCommerce, WooCommerce, and Lightspeed; advertising and social tools Google Ads, LinkedIn for Business, and Meta for Business; plus payment processing through Stripe. Answer based on 65 reviews Getting Started and Support ### How easy is it to onboard and train a team on Marketing 360? Marketing 360 offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers find basic tasks manageable for nontechnical users with guidance, tutorials, or one-to-one support. However, the breadth of tools, terminology, and reporting can overwhelm beginners; admins and teams using advanced features typically need more time to learn. Answer based on 72 reviews Getting Started and Support ### What customer support options does Marketing 360 offer, and how do users rate the experience? Marketing 360 offers email/help desk, a knowledge base, phone support, and chat. Users frequently describe the support team as responsive, knowledgeable, and helpful during onboarding, training, and issue resolution. Some reviewers report inconsistent communication, slower responses, or limited support when problems persist, particularly around complex setup and account concerns. Answer based on 366 reviews Features and Usability ### How well does Marketing 360 handle website design and management? Marketing 360 provides website design, hosting, landing pages, forms, and editing tools alongside marketing campaigns. Many small businesses value professional-looking sites, responsive project support, and CRM form connections. However, some customers report delays, limited design flexibility, editing challenges, or concerns about website access and ownership after ending service. Answer based on 175 reviews ## Who uses Marketing 360? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 92% positive reviews out of 173 Most users report the platform is user-friendly, straightforward to navigate, and simplifies complex business processes. High and unclear pricing structure 51% negative reviews out of 72 Some reviewers find pricing expensive, confusing, and burdensome for small businesses, with extra charges for additional services. Collaborative expert support team 94% positive reviews out of 112 Most reviewers indicate the team offers responsive, knowledgeable assistance and personalized guidance, enhancing business outcomes. Concerns over spending effectiveness 63% negative reviews out of 62 Most users comment that significant spending often yields unsatisfactory results, with many feeling their investment is wasted. Specialized expertise and guidance 92% positive reviews out of 98 Most reviewers describe the staff as highly knowledgeable, providing valuable insights and professional recommendations for business growth. Inconsistent call tracking and support 39% negative reviews out of 59 Some reviewers describe issues with phone call tracking, delayed responses, and difficulty reaching effective customer support. ## Features AI summary Based on 9,439 Social Media Marketing reviews Capterra data shows that buyers of Social Media Marketing software rank the following features as their top priorities: - **Social Media Integration** (**51%** of reviewers rated this feature as critical) - **Social Promotion** (**43%**) - **Post Scheduling** (**44%**) Marketing 360 supports all three features that reviewers rate most highly: **Social Media Integration**, **Social Promotion**, and **Post Scheduling**. Together, these capabilities help businesses connect their social channels, run promotional campaigns more effectively, and plan content in advance, allowing teams to manage outreach more efficiently and maintain a more consistent social presence. Social Media Integration 4.0 (28) 60.71% of 28 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Social Promotion 4.4 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Market event via social media tools Post Scheduling 4.3 (61) 49.18% of 61 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Automated Publishing 3.8 (36) 52.78% of 36 reviewers that rated this feature as important or highly important Establish rules for automatic propagation of social media posts across one or more channels Multi-Account Management 4.0 (32) 43.75% of 32 reviewers that rated this feature as important or highly important Manage and post content across multiple social media accounts and platforms simultaneously Contact Management 4.2 (65) 60.00% of 65 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Marketing 360 331 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Advertising Management: Manage advertising space and its sales within your network or publication - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attendance Tracking: Track the attendance of specific individuals or groups - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio File Management: Supports audio files - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Auto Update: Automatic update of information / software - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Backlink Monitoring: Discover the total number of backlinks, referring domains, and referring IPs going to a domain - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Behavior Analytics: Track and analyze user behavior within a system or network - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Brand Tracking: Monitor social media posts or web that mention a particular brand - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Buy Here, Pay Here: For auto dealerships that operate using the "Buy Here, Pay Here" method - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Reminders: Reminders sent via phone voice recordings - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Contract/License Management: Track, store, and access client contracts or licenses - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Display Ad Management: Create, distribute, and/or monitor campaigns that include banners, overlays, rich media, and other display ads. - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Equipment Tracking: Track the location of specific equipment at all times - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - For Arborists: The software should specify that it caters to Arborists'/tree service professionals' needs - For Barbershops: Specific use for barbershops - For Bars/Clubs: Designed for bars, clubs, nightclubs, etc. - For Carpet Cleaners: Designed to be used by carpet cleaning businesses - For Chiropractors: Serves chiropractic practices - For Plumbing Industry: Serving plumbing industry professionals - For Salons and Spas: Specific for use in spas and salons - For Small Businesses: Designed for small businesses - Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation - Forms Management: Store, manage and track all forms in a centralized location - Fraud Detection: Identify and prevent suspicious activity - Full Text Search: Search for specific words or phrases within a document or database - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Google Analytics Integration: Integration with Google Analytics to track and report website traffic - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Keyword Rank Tracking: Track positioning in search engines over time - Keyword Research Tools: Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns - Keyword Tracking: Track and monitor a specific set of keywords - Kitting: Group and package individual but related items as one package set - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Link Management: Monitoring and organizing references from a webpage to external sites and internal pages - List Management: Manage contacts across multiple mailing lists - Localization Automation: Adapt content to display differently based on viewer location - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mass Texting: Send messages to multiple subscribers at the same time - Media Library: Collection of images, videos and other digital content that can be used - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Multiple Payment Options: Process payments via multiple modes directly through the application - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - New Car Dealer: For new car dealerships - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Online Booking Tools: Add tools to web pages to handle online bookings - Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors - Online Giving: Outlet for members and visitors to submit donations electronically - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Store: Website through which businesses can sell goods or services over the internet - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Photos/Images: Photos/Images - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pledge Management: Track commitments to donate in the future - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Predictive Analytics: Predict future data based on historical data sets - Preview Functionality: Preview materials before finalizing projects - Product Catalog: Present a catalog of inventory that customers can view - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Responsive Web Design: Web design that automatically adjusts to look good on different screen sizes - Returns Management: Track and facilitate returns of products sold - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Reviews Management: Track and monitor reviews of products or services - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Floor Management: Track and monitor operations on the sales floor - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search Marketing: Track visibility and traffic from search engines - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Separate Checks: Generate separate bills for various meals and combos within a complete order - Service Department: Manage in-house automobile service department - Service History: Track work performed and resources used for past customers, sites, or assets - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - Small Group Management: Organize members and schedule recurring small group meetings - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Advertising: Create and manage advertising campaigns on social media networks - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools - Spam Blocker: Filters used to determine different types of malware threats - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subscriber Management: Add or remove subscribers from mailing lists - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Team Management: Organizing a group of people to accomplish a task - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Text Editing: Edit text as needed - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time on Site Tracking: Track the amount of time users spend on websites - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Used Car Dealer: For used/pre-owned car dealerships - User Interaction Tracking: Monitor user activity through engagement methods - Version Control: Track revisions and updates made to files and navigate between different versions - Video Management: Store and manage online video content - Video Support: Supports various video file formats - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Web-based Deployment: SaaS, web-based, online deployment - Website Analytics: Track and analyze information regarding website visitors - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Management: Create, design and manage workflows for repetitive tasks - Worship Planning: Coordinate and schedule the flow of services, plan musical selections, and assign team members - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.4 (975) 4.4 Based on 975 reviews ## Pricing Value for money 4.3 (892) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/148516/Marketing-360/pricing/) Value for money 4.3 (892) 4.3 Based on 892 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Booker](https://www.capterra.com/p/90708/Booker/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (1067) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (1,067) 4.6 Based on 1,067 reviews ## User reviews Overall rating 4.5 Based on 1,159 reviews Filter by rating 5(870) 4(169) 3(39) 2(15) 1(66) Mentioned topic Sorted by most recent AJ Alisma J. Business Development Manager Management Consulting ### "Marketing hub for growing businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 1, 2026 Marketing 360 has been a solid all-in-one platform for managing our campaigns and tracking incoming leads. Instead of logging into separate apps for social posts, email blasts, and customer data, we handle almost everything from a single dashboard. It organized our marketing efforts significantly and saved us a lot of weekly administrative hassle. Pros Having everything under one roof—CRM, social media scheduling, email marketing, and analytics—saves us a ton of time. The single dashboard gives us a clear picture of our marketing performance without needing five different subscriptions. Cons There is a bit of a learning curve during setup because of how many tools are packed into it. The price point can also feel a bit high for very small budgets, but you get a lot of functionality for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Manish Y. MarTech Consultant Marketing and Advertising ### "Everything Marketing in One Place" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 23, 2026 Before, it was more of a disjointed way of communicating what was happening on the marketing side, but now I'm able to see it much better when it comes to leads, campaigns and follow-ups. I save quite a bit of repetitive work each week by utilizing the CRM tasks and automated email campaigns, particularly for follow-ups with leads and recurring campaigns. I've also noticed the support and training material have been helpful when I get stuck, and when you use more of the features on this platform and not just one, it's a value for money. Pros The most thing that I like about it is having the CRM right there with the email campaigns and the social scheduling, you really don't have to move back and forth with the leads and the activity that they did on their campaigns. I also like the mobile access when I am not at my desk, and the contact permissions and customizable CRM set up help to keep the right people on the right information. The value for money a small marketing team can get from one platform is not bad if you take into account the amount of CRM, automation, reporting and campaign functionality that they can use. Cons Some of the deeper settings take a little time to figure out, but the learning curve is not too bad. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Madeline-Michelle C. Management Commercial Real Estate ### "A Powerful Marketing Platform for Business Growth with Helpful Tools and Features for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2026 Marketing 360 provides useful marketing tools to help businesses improve visibility attract clients. Pros Marketing 360 offers helpful tools for managing campaigns, tracking leads, and growing online reach. Cons The pricing can be very expensive for small businesses, some features take time to learn and master. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Allan R. Administrador Management Consulting ### "Plataforma completa e fácil de usar" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 21, 2026 Uma plataforma bastante completa para quem busca centralizar ações de marketing, acompanhar resultados e melhorar a organização das campanhas. Depois de entender os principais recursos, o uso se torna mais prático e produtivo. Pros O Marketing 360 reúne várias ferramentas de marketing em um só lugar, facilitando bastante a organização das campanhas e o acompanhamento dos resultados. A interface é intuitiva e os recursos ajudam a centralizar as atividades. Cons Alguns recursos poderiam ter uma configuração mais simples e a curva de aprendizado pode ser um pouco maior para quem está começando Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Orlando Q. Tec Informatico Information Technology and Services ### "Marketing 360® the best " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 20, 2026 Marketing 360® is an interesting solution for small and medium-sized businesses looking to simplify their digital marketing and don’t have an in-house team. Its main strength is the integration of tools combined with human support. Its main weakness is the price (which can sometimes be unclear) and the inconsistency of the results. Pros It integrates CRM, website building (Websites 360), ad management (Google, Meta, etc.), email marketing, local listings, review management, and payments. For a small or medium-sized business that doesn’t want to subscribe to half a dozen different tools, it is one of the most comprehensive offerings on the market. The initial onboarding support and the option to have a team that “does the marketing for you” are particularly worth highlighting. This is especially useful for business owners who aren’t digital marketing experts. Cons Pricing is not clearly disclosed publicly, and many users complain that the final cost ends up being higher than expected (especially when managed services or advertising are included). You need to read the contract very carefully. Reviews are highly polarized. Some businesses report good growth and leads, while others feel they paid a lot without seeing a clear return. Success depends heavily on the quality of the assigned team and the level of collaboration from the client. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Muhammad Zohaib A. Talent Acquisition Officer Construction ### "Marketing 360- Marketing Top Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 18, 2026 My overall experience with this software was good enough. It helped in social media marketing management and its analytics. Pros Marketing 360 is a secure and affordable software that offers good value for money. The customer support team is helpful and quick to respond when needed. I also like the social media management, analytics, and reporting features, which make it easy to manage and track marketing activities. The data is well organized, and the software is easy to navigate and use. Cons The platform offers many features, which make it slightly overwhelming for new users. Some tools could benefit from greater customization and flexibility. Performance can occasionally feel slower when managing larger amounts of data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Denis L. Customer Service Rep Transportation/Trucking/Railroad ### "marketing360dl" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 13, 2026 although expensive overall my experience is very positive, having access to marketing professionals and support services is also a big plus for me. Pros Simplifies daily operations by having social media tools, payments and automations in a single platform. Cons although having all the features in one platform can make it overwhelming for new users, could be a bit smoother experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Melissa R. Designer Apparel & Fashion ### "A Powerful All-In-One Hub for Centralized Marketing Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 September 12, 2026 The software has provided a solid foundation for managing multi-channel digital marketing tasks from one place. The platform design is clean and navigation is intuitive once the initial setup is complete. While the upfront costs and feature complexity require a realistic adjustment period, it serves as a valuable resource for driving business growth and maintaining consistent brand management. Pros I love that it is a truly comprehensive, all-in-one marketing platform. It seamlessly combines essential tools like CRM, email marketing, and social media management into a single, cohesive dashboard. Having a centralized overview of all active campaigns drastically simplifies day-to-day operations and improves overall team efficiency. Cons The overall pricing structure feels quite high and confusing, especially for smaller businesses or solo operators. There is also a noticeable learning curve when first getting the advanced features and automated workflows properly configured. Additionally, some of the built-in modules lack the deeper, advanced capabilities found in dedicated, standalone tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Analyst Consumer Goods ### "Lots of Features, but a Bit Expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 11, 2026 Pros I like that Marketing 360 has a lot of things in one place. You can manage your website, ads, social media, emails, and customers without having to use a bunch of different tools. It’s pretty convenient, especially for a small business. Cons The biggest downside for me is the price. It can get pretty expensive, especially if you’re a small business. There are also a lot of features, so it takes some time to figure everything out. Some of the extra features can add to the cost too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mark M. owner Construction ### "Please use a local company or at least do your research" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 30, 2026 After four years of working with Marketing 360, I can honestly say I wish I had chosen a local marketing company instead. One of the biggest issues was that as part of onboarding, I had to give them ownership of my Google Ads account. They linked their corporate account to mine and ran everything through that. Now, after leaving, my Google Ads account is a complete disaster. I've had to restart the advanced verification process from scratch, and it's taken more than a month, which has put my business in a tough spot. On top of that, the lack of transparency was frustrating. You pay one big monthly fee, but it's almost impossible to get a straightforward breakdown of where that money's going. The monthly meetings look polished, but when you ask direct questions, the answers never feel quite clear. They also built my website and tied it to my GoDaddy account. I was told I owned the site, but I still had to pay Marketing 360 for hosting. Meanwhile, I was also paying GoDaddy for hosting during that same period. That just didn't add up. It's disappointing because you put your trust in people to help grow your business. Looking back, I feel like I never had the full picture. If this review spares even one business owner from the headaches and delays I've experienced, then sharing it will be worth it. Pros After the fact of spending 4 years with them nothing. The truth that has come out after I have left them is beyond disturbing. Cons no clarity. Even with monthly zoom meeting they know how to make everything look amazing but in all honesty it is not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148516/Marketing-360/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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