--- title: "Marketing 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Marketing 360 the right Social Media Marketing solution for you? Explore 1153 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148516/Marketing-360/reviews/" page_type: "reviews" language: "en" --- Marketing 360 4.5 (1153) [View alternatives](https://www.capterra.com/p/148516/Marketing-360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of Marketing 360 Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews Stephanie O Satisfied customerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “What I liked most about Marketing 360 was how it combined multiple marketing tools—like CRM, email marketing, ads management, and website building—into a single platform.“ May 21, 2026 KG Kenneth G OperationsFacilities Services, 11 - 50 employeesUsed the software for: 6-12 months. “Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services.“ March 24, 2026 MEENACHISUNDARAM M Project ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: 6-12 months. “The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency.“ January 29, 2026 Mike M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor refused to approve transactions on the site.“ April 10, 2026 OM Ontiretse M Graphics designerGraphic Design, Self-employedUsed the software for: 1-2 years. “I love the app very much, it allows me to do different things from one place, I mane social media, I do emails and CRM.“ April 21, 2026 Mike M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results.“ April 10, 2026 Muhammad R Marketing ManagerConsumer Services, Self-employedUsed the software for: I used a free trial. “all-in-one platform that integrates CRM, email marketing, and social media into a single dashboard. “ July 6, 2026 KG Kenneth G OperationsFacilities Services, 11 - 50 employeesUsed the software for: 6-12 months. “The "Sales" Trap: The knowledgeable strategist who sold me on the service vanished the moment I signed.“ March 24, 2026 ## Showing most helpful reviews Showing 1-25 of 1153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adella G. Design with me Apparel & Fashion Used the software for: Less than 6 months ### "All-in-one marketing platform with strong features" April 20, 2026 5.0 Overall, Marketing 360 is a solid choice for businesses looking for an all-in-one marketing solution. It works well for managing campaigns, tracking leads, and coordinating team efforts in a single system. While it may not match the depth of specialized tools, it provides convenience and efficiency for general marketing needs. Pros The main strength is having multiple marketing tools in one place. Social media scheduling, CRM features, and lead management are integrated, which makes it easier to track campaigns and follow up with prospects. The platform is relatively easy to use once set up, and the dashboard provides a clear overview of performance. Team collaboration is also effective, allowing multiple users to manage campaigns and leads. Cons The cost can be a barrier, especially for small businesses or individuals. Some features feel less advanced compared to dedicated tools in each category (e.g., standalone social media platforms). There can also be a learning curve during initial setup, and customization options may be limited in certain areas. Review Source Response from Madwire April 21, 2026 It’s great to hear that having your social media scheduling, CRM, and lead management in one place is making your life easie, and we're glad that the dashboard provides the clear performance overview you need to track campaigns effectively. Our team loves hearing that the collaboration tools are working well for you. While we know the initial setup has a learning curve, we're glad you're getting the most out of every feature. Thank you for the feedback! Jessie M. management Retail Used the software for: Less than 6 months ### "Marketing 360" January 29, 2026 4.0 My overall experience with Marketing 360 was mostly positive, with a few challenges. I liked having many marketing tools all in one place, which made it easier to manage things like social media, websites, email campaigns, and advertising without switching between different platforms. It helped keep everything organized and gave a clear picture of how marketing efforts were performing. Pros What I liked most about Marketing 360 is that it puts many marketing tools in one place. It makes things easier by combining websites, social media, email marketing, and advertising into one system. This saves time because you don’t have to switch between a lot of different programs. Cons What I liked least about Marketing 360 is that it can feel overwhelming at first because there are so many tools and features. It may take time to learn how everything works, especially for beginners. Some parts of the platform may seem complicated if you only need a few basic marketing tools. It can also be more expensive than using separate, simpler tools, which might not be ideal for small businesses with tight budgets. Overall, while it’s powerful, it may feel like more than you need and take time to fully understand. Review Source Response from Madwire February 10, 2026 We are thrilled to hear that having your website, social media, and advertising all in one place has helped you stay organized and saved you valuable time. We built our platform specifically to eliminate the hassle of switching between different programs, so it’s great to hear that "all-in-one" approach is giving you a clearer picture of your performance. We completely understand that the sheer number of features can feel a bit overwhelming at first. We are constantly working on ways to make the learning curve smoother for beginners, and we appreciate your honest perspective on our pricing for smaller budgets. We're so glad that, despite those initial challenges, our tools are helping you manage your campaigns more efficiently! DL Denis L. Customer Service Rep Transportation/Trucking/Railroad Used the software for: 6-12 months ### "marketing360dl" September 13, 2026 4.0 although expensive overall my experience is very positive, having access to marketing professionals and support services is also a big plus for me. Pros Simplifies daily operations by having social media tools, payments and automations in a single platform. Cons although having all the features in one platform can make it overwhelming for new users, could be a bit smoother experience. Review Source Mike M. Owner Retail Used the software for: 6-12 months ### "Stay away from Marketing 360" April 10, 2026 1.0 I used Marketing 360 for three separate companies, and unfortunately, my experience declined significantly over time. I initially signed up with my first company in September 2025. At the beginning, things seemed promising. The website was decent, and the advertising appeared to perform well. Based on that experience, I decided to bring them on for a second company, and eventually a third. That’s when things started to go downhill. For the third company, we entered into a contract of just over $9,000 per month. It took them two full months to deliver a website—meaning we spent approximately $18,000 in advertising fees before even having a functioning site. Over the course of four months, they failed to deliver anything close to what was promised. We did not receive a single phone call, email, or qualified lead from their efforts. Ultimately, we chose to pay an early termination fee just to stop the financial losses. To be clear, the issue was not the business itself—we were generating strong, record-level sales on our own during that same period. The second company was another major disappointment. We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor refused to approve transactions on the site. We even connected the processor with Marketing 360 directly via email, and they were unable to resolve the issues. Across two out of the three companies, we spent thousands of dollars and received no meaningful results. They hold bi-weekly meetings that are presented as marketing reviews, but in my experience, these felt more like upsell calls. Each meeting focused on pushing for additional budget, and no matter how much was approved, the next meeting would always come with requests for more. Even after canceling services, they continued attempting to charge our cards. They did offer to refund the $3,000 website cost, but only in the form of advertising credits—not an actual refund. These credits can only be used if we reactivate an account and spend more money with them. In other words, we would need to spend additional funds just to access the refund. Overall, this has been a very frustrating and costly experience. In my opinion, the value delivered did not come close to the promises made. I would strongly advise others to proceed with caution before committing to their services. Pros The contract ending was the best part about dealing with MArketing 360. The whole program is a cash grab. They produce no results and run up your bill. Cons The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results. The bad contracts. Review Source VR Verified Reviewer Satisfied customer Human Resources Used the software for: Less than 6 months ### "Satisfied customer " May 21, 2026 5.0 My overall experience with Marketing 360 was positive. It provided a convenient all-in-one solution for managing marketing activities, including advertising, CRM, email campaigns, and website management. While it offered strong functionality and centralized control, it did require some time to learn, and costs could increase depending on the features used. Pros What I liked most about Marketing 360 was how it combined multiple marketing tools—like CRM, email marketing, ads management, and website building—into a single platform. It made it easier to manage campaigns in one place and track performance without needing separate tools. Cons What I liked least about Marketing 360 was that it could feel expensive for smaller businesses, especially when adding multiple features or services. Some users also find the platform a bit complex at first, with a learning curve when trying to navigate all the integrated marketing tools. Review Source Response from Madwire May 22, 2026 Thank you for the detailed feedback! We are glad that our all-in-one platform—including the CRM, email marketing, ads management, and website tools—is making your campaigns easier to manage and track in one place. We appreciate your notes regarding the learning curve and costs for smaller businesses, and we remain focused on ensuring the software delivers strong, measurable value for your investment. KG Kenneth G. Operations Facilities Services Used the software for: 6-12 months ### "A $13,000 Lesson in Bait-and-Switch Marketing" March 24, 2026 1.0 I strongly advise any small business owner to look elsewhere. My experience with Marketing 360 has been a textbook "bait and switch." The "Sales" Trap: The knowledgeable strategist who sold me on the service vanished the moment I signed. I was handed off to a novice "account manager" who lacked basic SEO fundamentals. Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services. The Proof is in the Results: I paid Marketing 360 $2,300/month for 6 months ($13,800 total) and saw zero movement in local rankings. I hired a local SEO specialist for a one-time fee of $200, and they had me ranking for my primary keywords in my city within days. Predatory Contracts: They lock you into a 6-month contract because they know their results won't keep you there. A company with actual skill earns your business monthly; Marketing 360 traps it. They are a sales organization, not a marketing agency. If you value your business's growth and your hard-earned money, stay away. Pros Nothing at all. There is nothing to like about a company that locks you into a contract for 6 months, fails to meet any ROI, and continues to upsell you on additional products/services or "new features we are not offering to existing members". Alternatives considered [Ahrefs](https://www.capterra.com/p/176340/Ahrefs/) Reason for choosing Marketing 360 Wanted to work with a person, and was sold by a person from Marketing360. I was fooled and did not receive anything promised from Marketing360. Switched from [Semrush](https://www.capterra.com/p/151962/SEMrush/) Trying to enhance presence and leverage time of others. Review Source MEENACHISUNDARAM M. Project Manager Architecture & Planning Used the software for: 6-12 months ### "Product Satisfaction regarding Usage - Review" January 29, 2026 4.0 My overall experience with Marketing 360 has been positive, despite the few drawbacks and difficulties mentioned above. The platform's automation capabilities significantly streamlined our marketing efforts, saving time and resources. However, I would appreciate improvements in mobile optimization, customer support options, and pricing. Despite some areas of improvement, Marketing 360 remains a reliable choice for comprehensive marketing automation. Pros Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface. The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency. Moreover, it's detailed analytics and reporting tools provide valuable insights for data-driven decision-making. Its customer relationship management (CRM) integration and marketing automation capabilities make it a powerful tool for managing customer relationships effectively. Overall, It empowers marketers to drive more targeted and successful marketing efforts. Cons I least liked: First, the platform is not optimized for mobile devices, which makes managing marketing campaigns and tracking analytics on a mobile device challenging. Second, the customer support options are limited, with only email and online ticket submission for resolving issues. Lastly, the pricing can be expensive for startups and small businesses, making it less accessible for smaller marketing teams. Although these limitations exist, Marketing 360 remains a powerful marketing platform for managing various advertising campaigns. Review Source Response from Madwire February 10, 2026 We are so glad to hear that our automation tools and user-friendly interface are helping you streamline your campaigns and social media management. It is great to know that our CRM integration and detailed analytics are providing the insights you need to drive successful results. We also appreciate your candid feedback regarding our mobile experience and support options. We are always looking for ways to improve, and your comments on pricing for startups give us a lot to consider as we evolve. We are thrilled that, overall, you find Marketing 360 a powerful and reliable partner for your business! Dharamveer P. software testing Computer Networking Used the software for: 6-12 months ### "All-in-one marketing platform, but results vary" January 30, 2026 4.0 Overall, it’s a platform that can work well if your business matches its model and you get proper guidance. It saves time by keeping tools together, but results are mixed. Small businesses should carefully check pricing and ensure the services meet their specific needs before committing. Pros I liked that Marketing 360 combines multiple tools in one place. You get CRM, website management, social media scheduling, analytics, and campaign tracking without needing separate software. The interface is easy to navigate, and having everything connected makes reporting and automation simpler. For some users, the extra guidance from their support team is also helpful. Cons The pricing can be confusing and feels high for small businesses. Some of the promised results, especially for ads and SEO, don’t always match expectations. A few people also mentioned that customer support can be slow or inconsistent at times. Review Source Response from Madwire February 10, 2026 We are pleased to hear that having your CRM, website management, and social media scheduling all in one place is making your reporting and automation simpler. We designed the platform to keep everything connected, so it’s great to know you are finding it easy to navigate and that our support team's guidance has been helpful. We appreciate your honest feedback regarding our ad and SEO results, as well as our pricing structure. We are always striving to ensure our services align with our clients' expectations, and we are working hard to make our support response times more consistent. We’re glad that our platform is saving you time, and we value your advice to other small businesses to ensure we are the right fit for their specific needs. DEBORAH K. Ditgal marketing manager Marketing and Advertising Used the software for: Less than 6 months ### "Social media management " July 12, 2026 5.0 Overall, customer support is good, Value of money, so much but I don't mind it at all. Social media management, Pros Data management, social media management, customer support, and Security, value of money. Navigation Cons Analytics and reporting, value of money Customer support, navigation security. Data management, analytics and reporting. Review Source KC Kayla C. Director Real Estate Used the software for: 6-12 months ### "Marketing 360 Is great! " August 11, 2026 5.0 Pros Marketing 369 is a great tool to use. It combines data management and helps to organize social media. I love the features even if they are complex. Cons Marketing 360 is sometimes hard to navigate. It can be tricky to find the correct platform. It’s overall well designed and maintained though. Review Source RA Randy A. Entertainer Entertainment Used the software for: Less than 6 months ### "Great Results from an Incredible Team" May 14, 2022 5.0 Marketing 360 has been great. I was fortunate to be partnered up with \[SENSITIVE CONTENT\] and his team. We have been able to achieve more in the few months I've worked with him than I was able to on my own over the past several years. He is responsive, awesome to work with, takes my suggestions and ideas, and is able to stay with me and the goals I have. Pros The software is fairly simple to use. I have used different CRMs, payment processors, and website tools in the past. This software is right on par (if not more advanced) than the others. It is incredibly easy to use! The built-in automation, payment processor, and nurture tools are incredible. Cons The only part of the software that I think could be improved upon would be the social media tools. This could be (mostly) because I haven't used them a whole lot. I find it is almost easier to jump in and post on the different social media accounts myself. Alternatives considered [Weebly](https://www.capterra.com/p/246168/Weebly/)[Fiverr](https://www.capterra.com/p/239416/Fiverr/) Reason for choosing Marketing 360 The customer service. After the initial meeting, I was a little worried about getting the biggest bang for my buck. I did my research and thought that I would give it a go. I trusted my gut and put some faith into \[SENSITIVE CONTENT\]., his team, and Marketing 360. So far...I feel that I made the right decision. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Weebly](https://www.capterra.com/p/246168/Weebly/)[Highrise](https://www.capterra.com/p/146703/Highrise/) An all-In-One platform that also had amazing customer service behind it. Review Source CKC Coach KENYA C. CWO/CHHC/OWNER/OPERATOR Health, Wellness and Fitness Used the software for: 6-12 months ### "The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING ...." September 14, 2021 5.0 I enjoy my team \[SENSITIVE CONTENT\]. The entire experience from start until now has been professional. I like having the support. Speaking weekly is invaluable. Pros The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING and actually taking the time to learn and push buttons. It's kind of like having a new cell phone. You learn new features along the way. I liked that everything is at your finger tips Cons Maybe it was me. Maybe it was system interface errors. Not often but sometimes languages simply were not communicating. That's when you walk away and go have Margaritas. This happens in every situation where Tech is involved. Nothing to be concerned about . Reason for choosing Marketing 360 Truth is I am not much of a shopper. \[SENSITIVE CONTENT\] and I vibe, day one. Their products looked professional. The presentation to me was professional and easy to understand. And since commencement i think we've done good work. As we speak we are moving into the next phase and the fruits of out labor should start showing. I'll keep yo posted. #stayhealthymyfriends Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I wanted the support of a company. Truth is I had CC for over 5 years and never used it. 360 gives you homework so it's a two way street Review Source Response from Madwire September 16, 2021 Hi, Coach Kenya. So glad to hear you've enjoyed working with our team. Please let us know if there's ever anything specific in the platform that is giving you errors or putting you into a margarita-induced state. Our tech team definitely wants to know about that stuff so we can address them. We're looking forward to working with you for years to come! ES Elizabeth S. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Marketing 360 the way to go for all an all-in-one platform" May 22, 2025 5.0 My overall experience is great. It has had some learning curves but overall it is a great product for small to medium-sized businesses. Pros What I like the most about Marketing 360 is that it is an All-in-one platform. I can combine Social media management, SMS, and E-commerce into one dashboard. Cons The learning curve on it is a lot, but if you have the time to sit through it and get it down, you will not be disappointed. Review Source Response from Madwire November 12, 2025 Thank you for your review, Elizabeth! We are so glad to hear that the Marketing 360 platform has been benneficial to your business. We look forward to continuing to work together! AS Adewale S. HIO Health, Wellness and Fitness Used the software for: I used a free trial ### "Efficiency " March 13, 2026 4.0 Overall, i would say marketing 360 is a great product. However, consideration should be given to small and medium scale enterprise so that the benefit does not result in profit drain on business. Pros Marketing 360 was first introduced to me by one of our business associates but I did not give much consideration. Some months later I came across a platform providing details of its efficiency and return on investment. We are now considering using Marketing 360 like our sister company. Cons We have not received complaints from our sister company but it seems that the return on investment diminishes in long term. Marketing 360 is quite costly to sustain. Review Source Response from Madwire April 7, 2026 We truly appreciate you sharing your perspective as you consider joining us! It is great to hear that both your business associates and sister company have seen the efficiency of our platform. We take a lot of pride in the fact that you find the platform to be a great product. Regarding your concerns about sustainability for small and medium enterprises, our team is committed to ensuring that our services act as a growth engine rather than a profit drain. We are constantly refining our strategies to ensure the return on investment remains strong for the long term, and we look forward to the opportunity to prove that value to your business. AR Austin R. Owner Construction Used the software for: Less than 6 months ### "Thankful to the team. " September 17, 2025 5.0 \[sensitive content hidden\] and team are experienced and know their stuff. I’m thankful to have the support they gave me and provided me with a great website and tips and tricks in the platform. Pros The price point, the services, the support. I like the ease of controlling my roofing business from one platform. Cons There have been no cons. So far, there is nothing that I dislike about Marketing 360. It’s diverse and complex, so I have some homework to do. But thankful to the team to guide me through it. Review Source Response from Madwire November 12, 2025 Austin, thank you so much for taking the time to leave your feedback. We created the Marketing 360 platform to give business owners all the tools they need all in one place so we are so glad to hear that you are enjoying the ease of use. We look forward to a long and successful partnership! PB Peter B. Sales Retail Used the software for: 6-12 months ### "Go somewhere else" October 27, 2025 1.0 Disappointing Experience with Marketing 360 one out of five star I would not recommend them to anyone Pros From the get-go they took longer than they said to build a site more than they said for lead generation Cons Super high cost lead generation no customer service then when they failed to meet expectations, they don’t do anything about it Review Source iO ike O. manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Madwire and marketing 360 Fraud Inc" January 15, 2025 1.0 This company was built on fraud This company was built on fraud. Their original name is madwire. They changed that name in all their marketing material to marketing 360 but their credit card charges still bear madwire. I researched this company for 3 months before signing on with them. They promised to do the work and follow through. I signed on for $2250 per month with $1000 going towards paid ads. It took them 3 months to set up the social media presence . I was paying $2250 monthly. They still charged me $2250 for the 4th month which included $1000 for paid ads when they haven't ran even one paid ad. I asked for a refund on the $1000 . They stopped communicating and I did not get up to 5 calls after 4 months. marketing 360 is madwire and the only thing they have in common is fraud. I will file a complaint with FTC. This people are criminals. They hired nice people that will bend over backwards to make you sign up. Once you sign up, they will hand you ove to another team and from there it is fraud Pros Absolutely nothing. Their sales people are nice but only to lure you in and then the fraud begins Cons It is like a pyramid scheme. Once they get hold of your credit card, they will delay even the minutest thing by weeks so that they can keep billing your credit card Review Source PD Presley D. Owner Consumer Services Used the software for: 6-12 months ### "Great platform! A must for small business owners!" November 4, 2024 5.0 This platform literally has EVERYTHING! I lack in the marketing aspect of being a business owner, so Marketing360 has been so helpful! Pros Marketing360 helped me build a AWESOME website! They also helped me turn around -360degrees my social media for my business. They keep my social media profiles updated and help me send marketing emails to current and potential customers. Cons Wish this platform was a tad more affordable for small business owners. Review Source Response from Madwire November 12, 2024 Thank you so much for your review! We are thrilled to heaer that our team has been such a great asset for your business and that you find the platform to be an effective tool to help you market your business. We look forward to our continued partnership! JB Jennifer B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Streamlined Onboarding" October 22, 2024 5.0 Excellent! The staff were friendly, willing to work at my slow pace, and lots of resources (including live people) to teach me new features. Pros Streamlined and organized onboarding. Friendly staff. Easy to use templated building blocks for my site. Cons Had some trouble pulling a report from CRM, but Kylee walked me right through it--no problem. Review Source Response from Madwire November 4, 2024 Thank you for your review, Jennifer! We are glad to hear that our team have been easy to work with and helpful. We look foward to our continued partnership! MJ Milla J. Management Education Management Used the software for: 6-12 months ### "Matrix360 " March 31, 2024 5.0 Very satisfied customer, Thank you. Time saving and less effort. Pros \- It offers a comprehensive suite of marketing tools in one platform, which can simplify marketing efforts for small businesses. - The platform is user-friendly and easy to navigate, even for those with limited technical knowledge. - The analytics and reporting features are robust, providing valuable insights into website traffic, email campaign performance, and other key metrics. - The customer support team is responsive and helpful, offering guidance and assistance when needed. - The pricing is transparent and competitive, making it accessible for small businesses with limited budgets. Cons It's an all-in-one marketing platform that can help you streamline your marketing efforts and save time. Review Source Response from Madwire April 4, 2024 Milla, Thank you for taking the time to leave us such a detailed and positive review. We are thrilled to hear that our platform has been able to simplify your marketing efforts and provide valuable insights through our analytics and reporting features. Our customer support team works hard to provide responsive and helpful assistance, so we are glad to know that you have received guidance when needed. Thank you for choosing our platform for your marketing needs. We appreciate your feedback and look forward to continuing to support your business. MA Monica A. Group Procurement Supervisor and Broker Telecommunications Used the software for: 2+ years ### "The exact awesomeness anyone would be looking for. Try Marketing 360." November 28, 2023 5.0 Truly appreciates the efforts I have experienced from this tool. I treasure Marketing 360. Pros Marketing 360 will do all the job for you. It is the most effortless software I have used so far. The best part about Marketing 360 is that it centralizes all the functions in one place simplifying work and saving time. The cost of employing several other softwares for the job is cut down. Eventually, marketing has been made easy and smart. Cons Marketing 360 is probably one of the most user friendly softwares with the most flawless performance ever. Review Source Response from Madwire March 27, 2024 Monica, We are thrilled to hear that you have had such a positive experience with Marketing 360! Our team works tirelessly to provide our clients with the most efficient and user-friendly software, and we are happy to see that it has made a difference in your work. We understand the cost and time-saving benefits of having all marketing functions centralized in one place, and we are constantly striving to improve and simplify our platform for our customers. Thank you for choosing Marketing 360 as your go-to marketing solution. LA Leif A. Founder Used the software for: 6-12 months ### "IF YOU ARE THINKING ABOUT HIRING MARKETING360, YOU NEED TO READ THIS REVIEW" March 10, 2018 1.0 Pros There are only two pros: 1) First and foremost, my contract with Marketing360 is finally over. 2) I was forced to learn everything about sales and marketing that I was trying to delegate. Cons Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me. Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor. To be perfectly frank, you'd be better off lighting your money on fire than hiring Marketing360 - at least doing so would spare you months of frustration, anger, and disappointment. Hiring them was the worst decision I've ever made. Their sales guys were a bit pushy, but raised no red flags. The issues started after I signed my contract. They convinced me that my website needed to be redone, so we embarked on a 2-month search for fool's gold. Unfortunately, I didn't realize that their web designers build their customer's websites on the back of a clunky, archaic platform that they call "UXI." I have used Squarespace, Wix, Wordpress, Leadpages, and ClickFunnels, so I know a thing or two about website builders. UXI is unspeakably bad. And the worst thing is that they can literally hold your website hostage - should you decide to part ways with them - because they have total control over the backend. It took them over 2 months to "optimize my website for conversions" on UXI. I repeatedly requested access to the backend of this website during these 2 months and they told me that they couldn't allow me to do that because they were afraid that I would "break the site." Finally, my marketing executive relented and jokingly told me on a call that "if you break it, you bought it", referring to the complex UXi platform. She then conceded that their developers have trouble using it. Their developers!! Who in their right mind would want to run their business website on a custom platform that its developers have trouble using? At this point, I quickly learned how dreadful the whole platform was. Plus, the initial designs were complete garbage. I had to re-design my entire site myself using Wordpress and I did it over a weekend. It took me less than 48 hours to do the exact same thing that was taking them over 2 months! At every step in the design, the Marketing360 team pushed back on my requests for edits. To them, this was a get-in-and-out, cookie-cutter, copy-and-paste job, while to me, my website is the face of my awesome company - my livelihood - and I truly cared how it represented me and my brand. I wanted it to be welcoming and thoughtful, not a clunky, "conversion-optimized" mess. Things only went downhill from there. Response time was generally about a day, which - in many parts of the country - is longer than Amazon takes to deliver your order. Even worse, they take off weekends, so if something goes wrong with an ad over the weekend, you're screwed. This ruined many of my weekends. My marking executive did not deliver any ad mock-ups on time and she required so much hand-holding that I eventually just spoon fed her all of the ad copy, audience targeting segmentation, and literally everything else. Just to be clear, I want to say that again...I quickly realized that the only way I could contain my losses in this terrible business relationship was to do all of the ads myself. I made ALL the landing pages, ALL of the copy, ALL of the ad images, created ALL the audiences, EVERYTHING! I had to even teach myself how to do Facebook retargeting, which was the major reason I hired them in the first place. They require you to sign a 6-month contract and if you decide that you want out, they'll charge you an early termination fee. So, I just kept paying them to spend my money. Marketing360 basically just worked as my Facebook ad bank, boosting my ads with the money that I gave them. Except this bank charges you thousands of dollars to help you waste your money. As a 25-year-old who supports his "side hustle" business by working full time as an engineer, this essentially meant that I was just burning through my savings. Shortly thereafter, my marketing executive sent me an email to tell me that she was leaving the company. I don't know if she quit or was fired, but I can't say I was surprised. My new marketing executive began working with me 2 weeks before a huge product launch that I had been working on for months. This was basically a make-or-break product launch for my business that was on life support. Ironically, my useless marketing budget was to blame. My new marketing executive was far better (hence the 2 stars), but the rocky relationship and abysmal results continued. On January 23rd, 2018, I asked for a refund of all the unused ad credits that I hadn't spent. In my contract, I was required to pay per month, of which went to ad credits. Little did I know that they actually skim off a percentage of all the ad credits spend to manage the ads. Something that was not spelled out in the contract. When I asked to just take my unspent marketing budget and walk away, his management flatly declined despite us being outside of the 6-month contract window. Their reason?? They said that they "want the opportunity to win my business back." I told them that there was nothing they could do to mend the relationship, and they still declined. I even offered to pay them their "ad premium" (the percentage of money that they scrape off the top of every marketing dollar they spend for you - this was NOT mentioned at all in the contract by the way) on all but they still refused. I had to spend on underperforming ads just to burn through my money because the alternative was them simply keeping it. And I say "underperforming ads" because I launched the EXACT SAME ADS (same images, videos, copy, targeting) and mine consistently had a 1,000% to 3,000% higher conversion. I showed them data from multiple ads proving this and they gave me the runaround every time. Unbelievable. The icing on the cake was spending of my "creative hour credits" to one of their video editors for a 20-second promo clip and they sent me an unfinished version and told me that they burned through all the credits. They said I would have to pay them /hour to finish it. This doesn't make any sense because I provided all of the footage and told them precisely how I wanted it to be edited. Another thing that I ended up doing myself in a few hours. If you scroll down to reviews left in August, you will see that I left a positive review. Well, I wish I could delete it, but I can't. The reason I left this review is that they hounded me for a review from week 1. After a handful of email requests to leave a review in the first month, I begrudgingly did because I didn't want to damage our already fragile relationship. If you scroll down, you will see that there are NUMEROUS 1-star reviews, but for some reason, those reviews don't get factored into their perfect "5-star" score. The only thing worse than the I wasted on this company was the stress and aggravation that plagued me on a daily basis. Once famously quipped that building a company is like "eating glass and staring into the abyss" - well obviously Elon has never hired Marketing360, because his entrepreneurial experience would have been worse. One final point that you need to embrace: sales and marketing is THE MOST IMPORTANT part of your business. I wish businesses succeeded or failed by the quality of their product and service alone, but unfortunately, that's not the case. For the good of your business, you MUST NOT delegate your sales and marketing. If you are in the early stages of your business, this is even more important. You need to know that not all 20-somethings with an iPhone and 1,000 followers on Instagram know how to market in the digital world. If you can't market your business and sell your vision, don't expect someone to be able to do it for you. If you know how to log into Facebook, then you can figure out how to make your own ads. I taught myself in the past 6 months and I've gotten pretty good. Over the course of 8 months, Marketing360 did not help me to make a single sale. I spent working with Marketing360 with nothing to show for it. I messed up, but you don't have to. Please do your homework and think long and hard about this decision. I wish you all the best in your entrepreneurial endeavors. Review Source Rosemary K. Marketing Manager Construction Used the software for: 2+ years ### "Marketing 360 is the ultimate marketing tool to turbocharge your marketing experience " February 20, 2023 5.0 I have had a very worthwhile experience with Marketing 360. It provides me and my fellow marketing team a very robust and productive platform for spearheading our marketing activities using the modern digital marketing strategies so as to be guaranteed of better results and better performance of our marketing. Pros I like the pricing plan of Marketing 360. It offers a flexible and cost effective purchase plans where you can choose the one which works best for your needs. Also, it brings to your disposal very dedicated marketing success manager who helps you leverage the modern digital marketing strategies so as to help you achieve better results from your marketing. With features like Return On Investment (ROI), it makes it possible for you to make very informed decisions on where to put more emphasis on during marketing. It allows you to take your marketing activities to social media platforms which are commonly used meaning better chances of meeting potential leads and customers. Cons Absolutely nothing. All its features are very useful and reliable. Review Source JM Jhara M. Marketing Director Information Technology and Services Used the software for: 1-2 years ### "I recommend Marketing 360 100%" June 20, 2022 5.0 The platform's increased trustworthiness stems from the fact that it can be accessed via the cloud, the online, and mobile devices. Since we can handle both content management and social media management inside Marketing 360, we can more efficiently reach a wide audience and capitalize on the growing trend toward online marketing. It has been remarkable to see how the platform has contributed to the development of both our company and the surrounding community. Pros Several marketing execs at Madwire including the most current one were great to deal with. To begin, if you're looking to promote your business on social media, Madwire is hands down the best option. Due of my lack of experience with social media, I was confused as to how everything operated. The help desk team put everything together, helped me grasp the concepts I required, and took over the rest without a hitch. She has simplified our social media marketing strategies and provided us with actionable advice and direction every step of the way. Her expertise, reaction speed, and originality really beyond my expectations, and I would suggest her and Madwire to anybody trying to boost their social media marketing efforts. Cons We have no complaints from Marketing 360, rather our department is happy Review Source TR Tiago R. Programmer Computer Software Used the software for: Less than 6 months ### "The awesome Marketing 360 !" April 27, 2023 5.0 Overall, mine experience with Marketing 360 has been positive. The platform has helped us streamline our marketing efforts and has provided us with the insights we need to make data-driven decisions. While the cost may be a barrier for some businesses, the personalized approach and comprehensive features make it worth the investment! Pros Marketing 360 offers a range of tools and services that help streamline our marketing efforts. From email marketing to social media management to website design, everything we need to reach our target audience is available in one platform. The website takes a personalized approach to their services, ensuring that the solutions they provide fit our specific business needs. The team of experts assigned to our account are knowledgeable and helpful, providing us with advice and guidance whenever we need it. The Marketing 360 interface is intuitive and user-friendly, making it easy for us to manage our marketing campaigns. The platform is well-designed, and it's easy to navigate to the different features and tools. One of the standout features of it is the analytics and reporting capabilities. The platform provides in-depth insights into our marketing efforts, including detailed reports on website traffic, social media engagement, and email campaign performance. Cons The cost of using Marketing 360 can be high, especially for smaller businesses. However, the platform's comprehensive features and customized solutions make it a worthwhile investment and like any new software, there is a learning curve when it comes to using Marketing 360 effectively. However, the team at Marketing 360 provides ample support and resources to help us get up to speed. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.