# Marketing 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Marketing 360 the right Social Media Marketing solution for you? Explore 1139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148516/Marketing-360/reviews --- Marketing 360 4.5 (1139) [View alternatives](https://www.capterra.com/p/148516/Marketing-360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 21st, 2026 # Reviews of Marketing 360 Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews MEENACHISUNDARAM M Project ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: 6-12 months. “The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency.“ January 29, 2026 KG Kenneth G OperationsFacilities Services, 11 - 50 employeesUsed the software for: 6-12 months. “Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services.“ March 24, 2026 Stephanie O Satisfied customerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “What I liked most about Marketing 360 was how it combined multiple marketing tools—like CRM, email marketing, ads management, and website building—into a single platform.“ May 21, 2026 Mike M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor refused to approve transactions on the site.“ April 10, 2026 OM Ontiretse M Graphics designerGraphic Design, Self-employedUsed the software for: 1-2 years. “I love the app very much, it allows me to do different things from one place, I mane social media, I do emails and CRM.“ April 21, 2026 Mike M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results.“ April 10, 2026 NP Nicholas P Vp of salesConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “as our account manager, we feel confident, supported, and excited about where our marketing is headed. If you’re looking for a marketing partner that delivers both great technology and exceptional service, Marketing 360—and especially \[sensitive content hidden\]“ March 13, 2026 JW JUSTIN W OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract.“ February 17, 2026 ## Showing most helpful reviews Showing 1-25 of 1139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dharamveer P. software testing Computer Networking Used the software for: 6-12 months ### "All-in-one marketing platform, but results vary" January 30, 2026 4.0 Overall, it’s a platform that can work well if your business matches its model and you get proper guidance. It saves time by keeping tools together, but results are mixed. Small businesses should carefully check pricing and ensure the services meet their specific needs before committing. Pros I liked that Marketing 360 combines multiple tools in one place. You get CRM, website management, social media scheduling, analytics, and campaign tracking without needing separate software. The interface is easy to navigate, and having everything connected makes reporting and automation simpler. For some users, the extra guidance from their support team is also helpful. Cons The pricing can be confusing and feels high for small businesses. Some of the promised results, especially for ads and SEO, don’t always match expectations. A few people also mentioned that customer support can be slow or inconsistent at times. Review Source Response from Madwire February 10, 2026 We are pleased to hear that having your CRM, website management, and social media scheduling all in one place is making your reporting and automation simpler. We designed the platform to keep everything connected, so it’s great to know you are finding it easy to navigate and that our support team's guidance has been helpful. We appreciate your honest feedback regarding our ad and SEO results, as well as our pricing structure. We are always striving to ensure our services align with our clients' expectations, and we are working hard to make our support response times more consistent. We’re glad that our platform is saving you time, and we value your advice to other small businesses to ensure we are the right fit for their specific needs. Jessie M. management Retail Used the software for: Less than 6 months ### "Marketing 360" January 29, 2026 4.0 My overall experience with Marketing 360 was mostly positive, with a few challenges. I liked having many marketing tools all in one place, which made it easier to manage things like social media, websites, email campaigns, and advertising without switching between different platforms. It helped keep everything organized and gave a clear picture of how marketing efforts were performing. Pros What I liked most about Marketing 360 is that it puts many marketing tools in one place. It makes things easier by combining websites, social media, email marketing, and advertising into one system. This saves time because you don’t have to switch between a lot of different programs. Cons What I liked least about Marketing 360 is that it can feel overwhelming at first because there are so many tools and features. It may take time to learn how everything works, especially for beginners. Some parts of the platform may seem complicated if you only need a few basic marketing tools. It can also be more expensive than using separate, simpler tools, which might not be ideal for small businesses with tight budgets. Overall, while it’s powerful, it may feel like more than you need and take time to fully understand. Review Source Response from Madwire February 10, 2026 We are thrilled to hear that having your website, social media, and advertising all in one place has helped you stay organized and saved you valuable time. We built our platform specifically to eliminate the hassle of switching between different programs, so it’s great to hear that "all-in-one" approach is giving you a clearer picture of your performance. We completely understand that the sheer number of features can feel a bit overwhelming at first. We are constantly working on ways to make the learning curve smoother for beginners, and we appreciate your honest perspective on our pricing for smaller budgets. We're so glad that, despite those initial challenges, our tools are helping you manage your campaigns more efficiently! NB Natalia B. CEO Consumer Goods Used the software for: 6-12 months ### "RUN, DON'T WALK!" June 9, 2025 1.0 Marketing 360 presents itself as a full-service digital marketing agency tailored for small businesses, offering services such as website design, SEO, social media management, and paid advertising. However, my experience with the company reveals a troubling pattern of excessive, undisclosed charges and gross mismanagement of advertising budgets that resulted in significant financial harm to my business. Upon entering into a service agreement with Marketing 360, I was not properly informed of the true costs associated with their platform and services. Fees that were either vaguely explained or entirely omitted during the onboarding process began appearing on my billing statements, including recurring platform charges and inflated service fees that far exceeded the value of the work delivered. More critically, Marketing 360 launched paid advertising campaigns without the oversight of a qualified or certified ad specialist. The campaigns were poorly targeted, lacked strategic planning, and yielded no measurable return on investment. Despite spending thousands of dollars on ads through their system, I received minimal traffic and zero conversion, all while being kept in the dark about how these funds were actually used. Repeated attempts to get clarification, transparency, or adjustments to billing and ad strategy were either ignored or met with dismissive responses. Their opaque billing practices and lack of accountability reflect a serious failure in client stewardship, professionalism, and ethical standards. As a result of Marketing 360’s actions and omissions, I incurred substantial financial losses, lost marketing momentum, and endured considerable stress. I believe this company misrepresents the quality and scope of their services, exploits small business owners unfamiliar with digital marketing, and engages in practices that should be investigated for potential consumer protection violations. Pros NOTHING, AWFUL - STAY AWAY! This company is a huge scam to collect inflated fees and they manage nothing properly. Cons Caused me significant financial harm as a small business owner. This company is a huge scam to collect inflated fees and they manage nothing properly. Review Source AS Adewale S. HIO Health, Wellness and Fitness Used the software for: I used a free trial ### "Efficiency " March 13, 2026 4.0 Overall, i would say marketing 360 is a great product. However, consideration should be given to small and medium scale enterprise so that the benefit does not result in profit drain on business. Pros Marketing 360 was first introduced to me by one of our business associates but I did not give much consideration. Some months later I came across a platform providing details of its efficiency and return on investment. We are now considering using Marketing 360 like our sister company. Cons We have not received complaints from our sister company but it seems that the return on investment diminishes in long term. Marketing 360 is quite costly to sustain. Review Source Response from Madwire April 7, 2026 We truly appreciate you sharing your perspective as you consider joining us! It is great to hear that both your business associates and sister company have seen the efficiency of our platform. We take a lot of pride in the fact that you find the platform to be a great product. Regarding your concerns about sustainability for small and medium enterprises, our team is committed to ensuring that our services act as a growth engine rather than a profit drain. We are constantly refining our strategies to ensure the return on investment remains strong for the long term, and we look forward to the opportunity to prove that value to your business. MEENACHISUNDARAM M. Project Manager Architecture & Planning Used the software for: 6-12 months ### "Product Satisfaction regarding Usage - Review" January 29, 2026 4.0 My overall experience with Marketing 360 has been positive, despite the few drawbacks and difficulties mentioned above. The platform's automation capabilities significantly streamlined our marketing efforts, saving time and resources. However, I would appreciate improvements in mobile optimization, customer support options, and pricing. Despite some areas of improvement, Marketing 360 remains a reliable choice for comprehensive marketing automation. Pros Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface. The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency. Moreover, it's detailed analytics and reporting tools provide valuable insights for data-driven decision-making. Its customer relationship management (CRM) integration and marketing automation capabilities make it a powerful tool for managing customer relationships effectively. Overall, It empowers marketers to drive more targeted and successful marketing efforts. Cons I least liked: First, the platform is not optimized for mobile devices, which makes managing marketing campaigns and tracking analytics on a mobile device challenging. Second, the customer support options are limited, with only email and online ticket submission for resolving issues. Lastly, the pricing can be expensive for startups and small businesses, making it less accessible for smaller marketing teams. Although these limitations exist, Marketing 360 remains a powerful marketing platform for managing various advertising campaigns. Review Source Response from Madwire February 10, 2026 We are so glad to hear that our automation tools and user-friendly interface are helping you streamline your campaigns and social media management. It is great to know that our CRM integration and detailed analytics are providing the insights you need to drive successful results. We also appreciate your candid feedback regarding our mobile experience and support options. We are always looking for ways to improve, and your comments on pricing for startups give us a lot to consider as we evolve. We are thrilled that, overall, you find Marketing 360 a powerful and reliable partner for your business! Manit A. Digital Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "Easy to Use All in One Marketing Platform" February 3, 2026 4.0 Overall, Marketing 360 has been a solid all in one marketing platform that simplifies managing campaigns across channels. It is easy to use and well supported, though some advanced features and reporting could be more flexible. Pros Marketing 360 offers good security and delivers strong value for money by combining multiple marketing tools into one platform. Customer support is responsive and helpful, making onboarding and issue resolution easier. The social media management tools are convenient for scheduling and tracking posts, while the email marketing features are easy to use and effective. The platform provides a wide range of features overall, and the email templates are well designed and simple to customize. Cons Some features feel limited compared to specialized tools, and advanced customization options can be restrictive. Pricing may feel high for smaller businesses that do not use all features. Reporting depth could be improved, and occasional performance slowdowns are noticeable. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because of limited features and templates. Review Source Response from Madwire February 10, 2026 We are happy to hear that you are finding such strong value in our all-in-one platform! It is great to know that our social media management tools and email marketing features—especially our customizable templates—are making your campaign management easier. We also appreciate you mentioning our security and the responsiveness of our customer support team; we pride ourselves on being there to help during onboarding and beyond. We hear you on the need for more advanced customization and deeper reporting. We are constantly working to refine our features so they can compete with specialized tools, and your feedback on performance and pricing helps us better serve businesses of all sizes. We are glad that we can provide a solid, well-supported home for your marketing efforts! VR Verified Reviewer CEO E-Learning Used the software for: Less than 6 months ### "Great for larger companies" January 20, 2026 5.0 I think it's a good product just maybe better suited for companies with a very large staffing I'd say. Pros Its an effective marketing all in one software that helps with tracking and management of security of social platforms and emailing mechanisms Cons I have not have great experiences with their customer support and I do believe it was extremely expensive for me and it never used all the features so it wasn't valuable for me money wise Review Source Response from Madwire January 30, 2026 We appreciate you highlighting the effectiveness of the platform! It’s great to know the "all-in-one" nature of the software stood out to you. We are genuinely sorry to hear that our customer support didn't meet your expectations and that the price point didn't feel like a match for your current scale. We aim to provide value for businesses of all sizes. Patricia M. Content Creator Apparel & Fashion Used the software for: 1-2 years ### "Great for Social Media" January 12, 2026 5.0 my overall experience is beyond my expectation. I love how easy it is to send information out to my subscribers Pros This is a very secured way to manage your social media platform to send email newsletters to subscribers Cons it's a bit difficult to integrate but once done, it is a really cool software to use. It is worth the effort Review Source Response from Madwire January 30, 2026 It is great to hear that our software is exceeding your expectations! We are glad you find it to be a secure and effective way to manage your social media and newsletters. While we know the initial integration can take some effort, we are thrilled that you’re now enjoying how easy it is to communicate with your subscribers. MK Mathieu K. Senior Marketing Officer Media Production Used the software for: 2+ years ### "All-in-One Digital Marketing Platform." January 26, 2026 4.0 Pros Offers effective digital marketing through social media management, emails and landing pages. Its easy to use and has multiple email templates for email marketing. Cons The cost of acquiring the platform can be expensive and confusing for new users. When you add a service, the price goes up. Review Source Response from Madwire February 5, 2026 Thank you for your review, Mathieu! We are glad you find the platform easy to use and effective for your digital marketing efforts. Jackie S. Self employed Retail Used the software for: Less than 6 months ### "Fantastic Company " September 18, 2025 5.0 Pros They assisted me in creating my website and turned my vision into reality. Fantastic company, I absolutely adore my website. I will certainly be suggesting this business to others! Cons I really don’t have or know of any complaints, they were a great company to work with,everything is running fine Review Source Response from Madwire November 12, 2025 Thank you for your review, Jackie! We are so glad to hear that you are so happy with your website and that our team provided you with a great experience. We look forward to continuing to work together! AR Austin R. Owner Construction Used the software for: Less than 6 months ### "Thankful to the team. " September 17, 2025 5.0 \[sensitive content hidden\] and team are experienced and know their stuff. I’m thankful to have the support they gave me and provided me with a great website and tips and tricks in the platform. Pros The price point, the services, the support. I like the ease of controlling my roofing business from one platform. Cons There have been no cons. So far, there is nothing that I dislike about Marketing 360. It’s diverse and complex, so I have some homework to do. But thankful to the team to guide me through it. Review Source Response from Madwire November 12, 2025 Austin, thank you so much for taking the time to leave your feedback. We created the Marketing 360 platform to give business owners all the tools they need all in one place so we are so glad to hear that you are enjoying the ease of use. We look forward to a long and successful partnership! CG Clifton G. Owner Broadcast Media Used the software for: 6-12 months ### ""Comprehensive Marketing Platform with Room for Improvement"" January 16, 2025 5.0 Marketing 360 provides an all-in-one solution for managing marketing, CRM, website design, and analytics, which simplifies business operations. Pros Combines marketing, website design, CRM, and analytics in one platform, making it convenient for businesses to manage everything in one place. Cons It can be expensive for small businesses or startups, especially for advanced features or higher-tier plans. Review Source Response from Madwire March 5, 2025 Thank you for your feedback, Clifton. We are glad that you have found the platform to be comprehensive and valuable to your business. LZ Liliane Z. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Do not sign up with Marketing 360" December 27, 2024 1.0 TERRIBLE! They promised so many things including a brand new website, and they did a terrible job. I found a person who I pay 1/2 of what I use to pay for them and I spend 1/2 of what I was spending on Google ads and I get more leads than when I was under contract with them. Pros There was 1 person who helped me while I was stuck with their contract. Do not sign up for this company. Cons Terrible company, terrible designers, I got stuck with their contract. I paid extra for a brand-new website on WordPress, and they did a terrible job. Review Source PD Presley D. Owner Consumer Services Used the software for: 6-12 months ### "Great platform! A must for small business owners!" November 4, 2024 5.0 This platform literally has EVERYTHING! I lack in the marketing aspect of being a business owner, so Marketing360 has been so helpful! Pros Marketing360 helped me build a AWESOME website! They also helped me turn around -360degrees my social media for my business. They keep my social media profiles updated and help me send marketing emails to current and potential customers. Cons Wish this platform was a tad more affordable for small business owners. Review Source Response from Madwire November 12, 2024 Thank you so much for your review! We are thrilled to heaer that our team has been such a great asset for your business and that you find the platform to be an effective tool to help you market your business. We look forward to our continued partnership! VG Victoria G. Social support worker Individual & Family Services Used the software for: Less than 6 months ### "Want a better marketing this one is the best to get " December 25, 2024 5.0 Pros They helped me with any trouble i have its easy to use Cons The prices are fair but overall i have no no dislikes Review Source Response from Madwire January 2, 2025 Thank you so much for your review, Victoria! We are glad to hear that our team has been able to help you and that you find the platform easy to use. We look forward to our continued partnership! JP John P. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helps get patients through my door" October 9, 2024 4.0 Great all around. They seem to be helping my business. Pros Good team to work with that seemed to understand my needs Cons I would like to see more patients coming in but I am also a newer office. Review Source Response from Madwire October 21, 2024 Thank you for your review, John! We are glad to hear that our team has been able to help you get new patients and we look forward to helping your practice grow even more! OC Okafor C. Sales person Apparel & Fashion Used the software for: 6-12 months ### "Supportive and dependable." August 7, 2024 5.0 It's smooth, reliable and dependable. It's a supportive soft ware that is suitable for business. Pros The fact that it helps small business owners in running their business smooth and easy Cons It's easy for business and helps in CRM. Review Source MA Monica A. Group Procurement Supervisor and Broker Telecommunications Used the software for: 2+ years ### "The exact awesomeness anyone would be looking for. Try Marketing 360." November 28, 2023 5.0 Truly appreciates the efforts I have experienced from this tool. I treasure Marketing 360. Pros Marketing 360 will do all the job for you. It is the most effortless software I have used so far. The best part about Marketing 360 is that it centralizes all the functions in one place simplifying work and saving time. The cost of employing several other softwares for the job is cut down. Eventually, marketing has been made easy and smart. Cons Marketing 360 is probably one of the most user friendly softwares with the most flawless performance ever. Review Source Response from Madwire March 27, 2024 Monica, We are thrilled to hear that you have had such a positive experience with Marketing 360! Our team works tirelessly to provide our clients with the most efficient and user-friendly software, and we are happy to see that it has made a difference in your work. We understand the cost and time-saving benefits of having all marketing functions centralized in one place, and we are constantly striving to improve and simplify our platform for our customers. Thank you for choosing Marketing 360 as your go-to marketing solution. KM Kenny M. Owner Apparel & Fashion Used the software for: 1-2 years ### "Save Your Time, Money, Sleep, and Cost for Anxiety Medications You Will Need while working with them" May 20, 2023 1.0 My overall experience with Marketing 360 / MADWIRE was incredibly frustrating and disappointing. I felt that there was a distinct lack of transparency regarding costs, especially for content creation services. The quality of service, particularly the content produced, left much to be desired. What's more, the advertising strategy was ineffective, and I managed to achieve better results independently. Customer service was lacking, and my requests seeming to be neither respected nor adhered to. Unjustified charges were another major issue, and the refusal to refund my unused budget upon contract termination added to my dissatisfaction. I felt that the value I received for the money I invested was extremely poor. Pros The one aspect I did appreciate about my experience with Marketing 360 / MADWIRE was their initial work on creating my website. Despite some communication delays on my part, the final product was visually appealing, and I was genuinely pleased with how it turned out. This, however, was the only part of their service that met my expectations. Cons Lack of Transparency: I was genuinely frustrated with the unclear communication about the costs of services, especially regarding content creation charges. I couldn't believe how much was being charged for short blog posts, especially given their subpar quality.Quality of Service: I was unhappy with the level of service I received. The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective. I was even able to achieve better results on my own.Customer Service and Communication: I felt blamed for the slow pace of communication and believed that my requests were neither respected nor adhered to. My account manager, despite their role, wasn't able to deliver tangible results.Refunds and Billing Practices: I was infuriated with what I saw as unjustified charges, especially related to content creation and the unused advertising budget. The company's refusal to refund the unused budget upon contract termination added insult to injury.Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated. Review Source RP Redley P. Network engineer/ Student / Freelancer Computer Networking Used the software for: 1-2 years ### "Overall Review Marketing 360" January 4, 2023 5.0 Overall I would say it is a solid choice for a very comprehensive and user-friendly marketing automation platform. I partly do freelancing work and have generated leads and sales with the help of Marketing 360 so I think it would make a good experience for anyone who wants to get started. Pros \- Management- Friendly User Interface- A range of features and tools- Has a mobile app- Integration with third-party tools Cons \- Other users found the IU/UX overwhelming- Integration Limitations (though this concern is very minimal)- Pricing variations Review Source Rosemary K. Marketing Manager Construction Used the software for: 2+ years ### "Marketing 360 is the ultimate marketing tool to turbocharge your marketing experience " February 20, 2023 5.0 I have had a very worthwhile experience with Marketing 360. It provides me and my fellow marketing team a very robust and productive platform for spearheading our marketing activities using the modern digital marketing strategies so as to be guaranteed of better results and better performance of our marketing. Pros I like the pricing plan of Marketing 360. It offers a flexible and cost effective purchase plans where you can choose the one which works best for your needs. Also, it brings to your disposal very dedicated marketing success manager who helps you leverage the modern digital marketing strategies so as to help you achieve better results from your marketing. With features like Return On Investment (ROI), it makes it possible for you to make very informed decisions on where to put more emphasis on during marketing. It allows you to take your marketing activities to social media platforms which are commonly used meaning better chances of meeting potential leads and customers. Cons Absolutely nothing. All its features are very useful and reliable. Review Source JM Jhara M. Marketing Director Information Technology and Services Used the software for: 1-2 years ### "I recommend Marketing 360 100%" June 20, 2022 5.0 The platform's increased trustworthiness stems from the fact that it can be accessed via the cloud, the online, and mobile devices. Since we can handle both content management and social media management inside Marketing 360, we can more efficiently reach a wide audience and capitalize on the growing trend toward online marketing. It has been remarkable to see how the platform has contributed to the development of both our company and the surrounding community. Pros Several marketing execs at Madwire including the most current one were great to deal with. To begin, if you're looking to promote your business on social media, Madwire is hands down the best option. Due of my lack of experience with social media, I was confused as to how everything operated. The help desk team put everything together, helped me grasp the concepts I required, and took over the rest without a hitch. She has simplified our social media marketing strategies and provided us with actionable advice and direction every step of the way. Her expertise, reaction speed, and originality really beyond my expectations, and I would suggest her and Madwire to anybody trying to boost their social media marketing efforts. Cons We have no complaints from Marketing 360, rather our department is happy Review Source TR Tiago R. Programmer Computer Software Used the software for: Less than 6 months ### "The awesome Marketing 360 !" April 27, 2023 5.0 Overall, mine experience with Marketing 360 has been positive. The platform has helped us streamline our marketing efforts and has provided us with the insights we need to make data-driven decisions. While the cost may be a barrier for some businesses, the personalized approach and comprehensive features make it worth the investment! Pros Marketing 360 offers a range of tools and services that help streamline our marketing efforts. From email marketing to social media management to website design, everything we need to reach our target audience is available in one platform. The website takes a personalized approach to their services, ensuring that the solutions they provide fit our specific business needs. The team of experts assigned to our account are knowledgeable and helpful, providing us with advice and guidance whenever we need it. The Marketing 360 interface is intuitive and user-friendly, making it easy for us to manage our marketing campaigns. The platform is well-designed, and it's easy to navigate to the different features and tools. One of the standout features of it is the analytics and reporting capabilities. The platform provides in-depth insights into our marketing efforts, including detailed reports on website traffic, social media engagement, and email campaign performance. Cons The cost of using Marketing 360 can be high, especially for smaller businesses. However, the platform's comprehensive features and customized solutions make it a worthwhile investment and like any new software, there is a learning curve when it comes to using Marketing 360 effectively. However, the team at Marketing 360 provides ample support and resources to help us get up to speed. Review Source Marlyn G. Marketing Operations Manager Computer Software Used the software for: 1-2 years ### "Marketing 360 - Good marketing results " September 6, 2023 3.0 The platform has not only maintained but also significantly elevated our online presence. It continually adapts and keeps us up to date with the latest features to ensure we're always ahead of the curve. Pros I have been using Marketing 360 for our eCommerce operations and couldn't be happier with the results. What stands out to me is its adaptability, Whether you need a robust CRM, a content management platform, or a comprehensive digital marketing suite, Marketing 360 can be tailored to meet those needs. It has been a comprehensive solution that serves both freelancers and small and large companies, all at a very reasonable price. Cons While the platform offers a wide range of functionality, the learning curve is steep and there were some initial barriers when trying to onboard my team. We also found that the social posts generated by the tool were somewhat common or generic, and the hashtag suggestions could definitely use an update for more effective social media marketing. Review Source Jonathan G. Owner Photography Used the software for: 6-12 months ### "DO NOT HIRE THIS "COMPANY"" November 5, 2020 1.0 If you're considering "hiring" Marketing 360, don't! You need to run. I put quotes around "hiring" because this is not a marketing company, this is a SaaS company. They simply want you to spend money with them so that they can charge you for their CRM, and website software every month. You'd be much better off paying for a software that is built specifically for your industry rather than a general one like theirs. They market themselves as being incredible providers of SEO content, websites, and PPC campaign experts. I have been with this company for 6 months now. I've spent over $8,000 with them and I have received maybe 3 bad leads, and some poor excuse for content. They sometimes don't even respond to my emails. They will wait days to weeks just to get me on the phone for a response. Guess they don’t want things in writing? Do not let the initial sales call fool you, it's all empty promises.They’ll try to tell you that they’re doing the right thing by creating a website for you for free. My website was under construction for THREE MONTHS. Not a long time if the website was good, but it was a LOUSY excuse for a website. It got to the point where I didn’t even want them to make it anymore because we were wasting valuable time. Nothing on the website proves that it will convert sales, they only want to create you a new website so they can tie you in to it, because once you stop paying them the website doesn't exist anymore. I strongly feel they are not out to help, they Pros Nothing, I can't say that a single thing about my experience has been pleasant. At the most, my account rep is a nice guy, but still doesn't necessarily make him good at his job. Absolutely everything, poor customer service, lack of communication, limited on-boarding support. I literally do not know where they are getting these good reviews from, because none of them have proven to be true in my case. Cons Absolutely everything. Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software. You are much better off getting something industry specific. Review Source Response from Madwire February 13, 2021 Hi, Jonathan. Thank you for providing your perspective. We hate to hear that any client isn't 100% satisfied with both our team and technology. We can see that you have since spoken with our team, which we appreciate. Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.