---
title: "Marketing 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Marketing 360 the right Social Media Marketing solution for you? Explore 1145 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/148516/Marketing-360/reviews/"
page_type: "reviews"
language: "en"
---

Marketing 360

4.5 (1145)

[View alternatives](https://www.capterra.com/p/148516/Marketing-360/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 3rd, 2026

# Reviews of Marketing 360

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

Stephanie O

Satisfied customerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months.

“What I liked most about Marketing 360 was how it combined multiple marketing tools—like CRM, email marketing, ads management, and website building—into a single platform.“

May 21, 2026

KG

Kenneth G

OperationsFacilities Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services.“

March 24, 2026

MEENACHISUNDARAM M

Project ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: 6-12 months.

“The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency.“

January 29, 2026

Mike M

OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor refused to approve transactions on the site.“

April 10, 2026

OM

Ontiretse M

Graphics designerGraphic Design, Self-employedUsed the software for: 1-2 years.

“I love the app very much, it allows me to do different things from one place, I mane social media, I do emails and CRM.“

April 21, 2026

Mike M

OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results.“

April 10, 2026

Muhammad R

Marketing ManagerConsumer Services, Self-employedUsed the software for: I used a free trial.

“all-in-one platform that integrates CRM, email marketing, and social media into a single dashboard. “

July 6, 2026

JW

JUSTIN W

OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months.

“I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract.“

February 17, 2026

## Showing most helpful reviews

Showing 1-25 of 1145 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dharamveer P.  
software testing  
Computer Networking  
Used the software for: 6-12 months

### "All-in-one marketing platform, but results vary"

January 30, 2026

4.0

Overall, it’s a platform that can work well if your business matches its model and you get proper guidance. It saves time by keeping tools together, but results are mixed. Small businesses should carefully check pricing and ensure the services meet their specific needs before committing.

Pros

I liked that Marketing 360 combines multiple tools in one place. You get CRM, website management, social media scheduling, analytics, and campaign tracking without needing separate software. The interface is easy to navigate, and having everything connected makes reporting and automation simpler. For some users, the extra guidance from their support team is also helpful.

Cons

The pricing can be confusing and feels high for small businesses. Some of the promised results, especially for ads and SEO, don’t always match expectations. A few people also mentioned that customer support can be slow or inconsistent at times.

Review Source

Response from Madwire

February 10, 2026

We are pleased to hear that having your CRM, website management, and social media scheduling all in one place is making your reporting and automation simpler. We designed the platform to keep everything connected, so it’s great to know you are finding it easy to navigate and that our support team's guidance has been helpful. We appreciate your honest feedback regarding our ad and SEO results, as well as our pricing structure. We are always striving to ensure our services align with our clients' expectations, and we are working hard to make our support response times more consistent. We’re glad that our platform is saving you time, and we value your advice to other small businesses to ensure we are the right fit for their specific needs.

OM

Ontiretse M.  
Graphics designer  
Graphic Design  
Used the software for: 1-2 years

### "Marketing 360 review by Letloasolutions "

April 21, 2026

5.0

I love the app very much, it allows me to do different things from one place, I mane social media, I do emails and CRM. This avoids having several apps to do each task

Pros

I love the all in one features of the app, it combines social media marketing, CRM, email marketing and analytics all in one package.

Cons

The mobile version takes a very long time to open at startup and also there are issues of crushing during the use of the app. I also feel like they have the same recurring theme.

Review Source

Response from Madwire

April 22, 2026

We’re so happy you’re enjoying the all-in-one nature of the platform! We designed the social media, CRM, email marketing, and analytics features to work seamlessly together so you can manage everything from one place, without the hassle of multiple apps. We also appreciate your honest feedback regarding the mobile app’s startup speed and stability. We're working hard to improve those performance issues and refresh our design themes to ensure the experience is as smooth and modern as possible.

JW

JUSTIN W.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Worst Business Experience Ever"

February 17, 2026

1.0

The worst business experience I have had in my 10 years. Unprofessional. They have a slick salesman up front to make you feel good but once you get turned over to the fulfillment team it turned into a crap show. The last 3 months they were running just Google Local Service Ads. I told them at the beginning I need at least 30 leads a week and between the 3 main Ad places I couldn't even get 10 leads a week. One weekend I got 40 leads in 3 days so you think ok maybe we have something. Over 90% of those were from out of STATE!! Come to find out someone forgot to hit a button so the ad wouldn't go out that far. Do NOT HIRE. Save yourself the time and headache. Also there was so many grammatical errors on the website it was embarrassing. Good thing my wife is an English major we fixed that ourselves because when we told them about it they acted like it was an inconvience.

Pros

This is the worst company for marketing. Nothing they said happened. They were to build me a brand new website from scratch and basically copied and pasted my website from someone else. I got a letter for cease and desist for plagiarism. Their main purpose was to run Google and Facebook ads. It took them a month to get just the FB Ads running. Their fee includes your Ad spend. My ad spend never maxed out so where did that money go? I had one person on my account he was a little out of touch with things. He wanted me to build a page for people from out of state to fly in and work with me when they couldn't even do the local ads correctly. Everything that could go wrong did. There is so much more I have to write. The fact that you can't leave a Google or Facebook review is very suspicious. I used them from the end of April to end of October a 6 month period.

Cons

They almost put me out of business. I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract. I wasted $24,000 in 6 months and that's not even counting potential business.

Review Source

NP

Nicholas P.  
Vp of sales  
Construction  
Used the software for: 1-2 years

### "5 star review "

March 13, 2026

5.0

Pros

We can’t say enough great things about Marketing 360. From day one, the platform has been incredibly easy to use, well organized, and truly built for growing businesses. Everything we need—from visibility and branding to ongoing marketing support—is centralized in one place, which has made our marketing efforts far more streamlined and effective. What truly sets Marketing 360 apart, though, is the people, and our account manager \[sensitive content hidden\] is a perfect example of that. \[sensitive content hidden\] is hands‑down one of the best partners we’ve worked with. He’s knowledgeable, responsive, proactive, and genuinely invested in our success. He takes the time to understand our business, explains strategies clearly, and consistently brings thoughtful ideas and recommendations to the table. It’s rare to find a marketing company that combines a powerful all‑in‑one platform with real human support that actually cares—but Marketing 360 does exactly that. With \[sensitive content hidden\] as our account manager, we feel confident, supported, and excited about where our marketing is headed. If you’re looking for a marketing partner that delivers both great technology and exceptional service, Marketing 360—and especially \[sensitive content hidden\] —are the real deal. Highly recommended.

Cons

I am very happy with marketing 360. I do not have a negative thing to say about Markering 360. Thank you

Review Source

Response from Madwire

April 7, 2026

We are so grateful for your kind words! It’s wonderful to hear that our platform has been easy to use and has helped streamline your branding and visibility efforts in one centralized place. We truly strive to combine technology with a human touch, and your account manager is a perfect example of that. He is incredibly dedicated to being a proactive and knowledgeable partner, and he truly values the time he spends crafting thoughtful strategies specifically for your business success. We are just as excited as you are about where your marketing is headed!

Jessie M.  
management  
Retail  
Used the software for: Less than 6 months

### "Marketing 360"

January 29, 2026

4.0

My overall experience with Marketing 360 was mostly positive, with a few challenges. I liked having many marketing tools all in one place, which made it easier to manage things like social media, websites, email campaigns, and advertising without switching between different platforms. It helped keep everything organized and gave a clear picture of how marketing efforts were performing.

Pros

What I liked most about Marketing 360 is that it puts many marketing tools in one place. It makes things easier by combining websites, social media, email marketing, and advertising into one system. This saves time because you don’t have to switch between a lot of different programs.

Cons

What I liked least about Marketing 360 is that it can feel overwhelming at first because there are so many tools and features. It may take time to learn how everything works, especially for beginners. Some parts of the platform may seem complicated if you only need a few basic marketing tools. It can also be more expensive than using separate, simpler tools, which might not be ideal for small businesses with tight budgets. Overall, while it’s powerful, it may feel like more than you need and take time to fully understand.

Review Source

Response from Madwire

February 10, 2026

We are thrilled to hear that having your website, social media, and advertising all in one place has helped you stay organized and saved you valuable time. We built our platform specifically to eliminate the hassle of switching between different programs, so it’s great to hear that "all-in-one" approach is giving you a clearer picture of your performance. We completely understand that the sheer number of features can feel a bit overwhelming at first. We are constantly working on ways to make the learning curve smoother for beginners, and we appreciate your honest perspective on our pricing for smaller budgets. We're so glad that, despite those initial challenges, our tools are helping you manage your campaigns more efficiently!

Manit A.  
Digital Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to Use All in One Marketing Platform"

February 3, 2026

4.0

Overall, Marketing 360 has been a solid all in one marketing platform that simplifies managing campaigns across channels. It is easy to use and well supported, though some advanced features and reporting could be more flexible.

Pros

Marketing 360 offers good security and delivers strong value for money by combining multiple marketing tools into one platform. Customer support is responsive and helpful, making onboarding and issue resolution easier. The social media management tools are convenient for scheduling and tracking posts, while the email marketing features are easy to use and effective. The platform provides a wide range of features overall, and the email templates are well designed and simple to customize.

Cons

Some features feel limited compared to specialized tools, and advanced customization options can be restrictive. Pricing may feel high for smaller businesses that do not use all features. Reporting depth could be improved, and occasional performance slowdowns are noticeable.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because of limited features and templates.

Review Source

Response from Madwire

February 10, 2026

We are happy to hear that you are finding such strong value in our all-in-one platform! It is great to know that our social media management tools and email marketing features—especially our customizable templates—are making your campaign management easier. We also appreciate you mentioning our security and the responsiveness of our customer support team; we pride ourselves on being there to help during onboarding and beyond. We hear you on the need for more advanced customization and deeper reporting. We are constantly working to refine our features so they can compete with specialized tools, and your feedback on performance and pricing helps us better serve businesses of all sizes. We are glad that we can provide a solid, well-supported home for your marketing efforts!

MEENACHISUNDARAM M.  
Project Manager  
Architecture & Planning  
Used the software for: 6-12 months

### "Product Satisfaction regarding Usage - Review"

January 29, 2026

4.0

My overall experience with Marketing 360 has been positive, despite the few drawbacks and difficulties mentioned above. The platform's automation capabilities significantly streamlined our marketing efforts, saving time and resources. However, I would appreciate improvements in mobile optimization, customer support options, and pricing. Despite some areas of improvement, Marketing 360 remains a reliable choice for comprehensive marketing automation.

Pros

Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface. The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency. Moreover, it's detailed analytics and reporting tools provide valuable insights for data-driven decision-making. Its customer relationship management (CRM) integration and marketing automation capabilities make it a powerful tool for managing customer relationships effectively. Overall, It empowers marketers to drive more targeted and successful marketing efforts.

Cons

I least liked: First, the platform is not optimized for mobile devices, which makes managing marketing campaigns and tracking analytics on a mobile device challenging. Second, the customer support options are limited, with only email and online ticket submission for resolving issues. Lastly, the pricing can be expensive for startups and small businesses, making it less accessible for smaller marketing teams. Although these limitations exist, Marketing 360 remains a powerful marketing platform for managing various advertising campaigns.

Review Source

Response from Madwire

February 10, 2026

We are so glad to hear that our automation tools and user-friendly interface are helping you streamline your campaigns and social media management. It is great to know that our CRM integration and detailed analytics are providing the insights you need to drive successful results. We also appreciate your candid feedback regarding our mobile experience and support options. We are always looking for ways to improve, and your comments on pricing for startups give us a lot to consider as we evolve. We are thrilled that, overall, you find Marketing 360 a powerful and reliable partner for your business!

VR

Verified Reviewer  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Great for larger companies"

January 20, 2026

5.0

I think it's a good product just maybe better suited for companies with a very large staffing I'd say.

Pros

Its an effective marketing all in one software that helps with tracking and management of security of social platforms and emailing mechanisms

Cons

I have not have great experiences with their customer support and I do believe it was extremely expensive for me and it never used all the features so it wasn't valuable for me money wise

Review Source

Response from Madwire

January 30, 2026

We appreciate you highlighting the effectiveness of the platform! It’s great to know the "all-in-one" nature of the software stood out to you. We are genuinely sorry to hear that our customer support didn't meet your expectations and that the price point didn't feel like a match for your current scale. We aim to provide value for businesses of all sizes.

NK

Navpreet K.  
Senior Advisor  
Computer Networking  
Used the software for: 1-2 years

### "Guided tool for new user"

May 15, 2026

5.0

The customer support and guided marketing services are also very helpful, especially for small businesses that need extra help. The platform is user-friendly, and the reporting tools make it easier to track marketing performance and business growth.

Pros

I like the most aboutMarketing 360 is that that it combines many marketing tools in one platform, such as website management, social media marketing, CRM, email campaigns, and analytics.

Cons

It can feel overwhelming at first because it has many tools and features to learn. Some customization options are also limited compared to using specialized marketing software separately.

Review Source

Response from Madwire

May 18, 2026

We're so glad to hear that you are enjoying the all-in-one convenience of the platform! We designed Marketing 360 to bring website management, social media, CRM, email campaigns, analytics, and more together seamlessly, so it's wonderful to know this is providing great value for your business. We completely understand that having so many tools in one place can feel a bit overwhelming at first. That is exactly why our customer support team is here. We pride ourselves on being a strong support system for small businesses, and we're thrilled that our team's guidance and user-friendly reporting are helping you easily track your growth and performance!

Patricia M.  
Content Creator  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great for Social Media"

January 12, 2026

5.0

my overall experience is beyond my expectation. I love how easy it is to send information out to my subscribers

Pros

This is a very secured way to manage your social media platform to send email newsletters to subscribers

Cons

it's a bit difficult to integrate but once done, it is a really cool software to use. It is worth the effort

Review Source

Response from Madwire

January 30, 2026

It is great to hear that our software is exceeding your expectations! We are glad you find it to be a secure and effective way to manage your social media and newsletters. While we know the initial integration can take some effort, we are thrilled that you’re now enjoying how easy it is to communicate with your subscribers.

KW

Kate W.  
Office Manager  
Sports  
Used the software for: 1-2 years

### "Great Onboarding Support!"

September 2, 2025

4.0

It's a good product, a great team, a competitive price for what it offers and if you know what you need from it it can be very versatile and have a lot of options for you.

Pros

Onboarding was very well supported, the team were very helpful and they spent time making sure everything was understand and we could make the most use of the product.

Cons

Not as slick as some of the competitors, not always as intuitive to use but it was still fairly easy to navigate.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost saving and for the customer service support.

Review Source

Response from Madwire

September 4, 2025

Hi Kate, Thank you for taking the time to share your experience! We’re thrilled to hear that our onboarding support and team made a positive impact. We appreciate your feedback regarding navigation and will work on improving those areas. It’s great to know you find our product versatile and competitively priced. We’re here to support you as you explore all the options available!

MB

Mohamed B.  
School owner  
Education Management  
Used the software for: 2+ years

### "My experience with Marketing 360"

August 16, 2023

4.0

This program enabled me to save time through tools, analytics and reporting data to measure campaign effectiveness, and enable data-driven decision making. Social media monitoring and engagement can help improve interactions with customers. And this is a very good thing in my opinion

Pros

The thing I liked the most is enabling me to manage social media, analytics and automation, and enabling me to strengthen relationships and gain customer satisfaction.

Cons

Yes, I may feel that there are some shortcomings such as incorporating machine learning for more predictive and accurate marketing analytics, advanced search engine optimization (SEO) tools for better search engine rankings, Video marketing tools...

Switched from

[Meltwater](https://www.capterra.com/p/123153/Meltwater/)

Just a friend advised me to try Marketing 360, and I found that working on it was easier for me, so I decided to continue

Review Source

Response from Madwire

April 4, 2024

Mohamed, We appreciate your positive feedback about our platform and the tools provided. Thank you for choosing our Marketing 360. We hope to continue providing you with valuable tools and data to aid in your business decisions.

RA

Randy A.  
Entertainer  
Entertainment  
Used the software for: Less than 6 months

### "Great Results from an Incredible Team"

May 14, 2022

5.0

Marketing 360 has been great. I was fortunate to be partnered up with \[SENSITIVE CONTENT\] and his team. We have been able to achieve more in the few months I've worked with him than I was able to on my own over the past several years. He is responsive, awesome to work with, takes my suggestions and ideas, and is able to stay with me and the goals I have.

Pros

The software is fairly simple to use. I have used different CRMs, payment processors, and website tools in the past. This software is right on par (if not more advanced) than the others. It is incredibly easy to use! The built-in automation, payment processor, and nurture tools are incredible.

Cons

The only part of the software that I think could be improved upon would be the social media tools. This could be (mostly) because I haven't used them a whole lot. I find it is almost easier to jump in and post on the different social media accounts myself.

Alternatives considered

[Weebly](https://www.capterra.com/p/246168/Weebly/)[Fiverr](https://www.capterra.com/p/239416/Fiverr/)

Reason for choosing Marketing 360

The customer service. After the initial meeting, I was a little worried about getting the biggest bang for my buck. I did my research and thought that I would give it a go. I trusted my gut and put some faith into \[SENSITIVE CONTENT\]., his team, and Marketing 360. So far...I feel that I made the right decision.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Weebly](https://www.capterra.com/p/246168/Weebly/)[Highrise](https://www.capterra.com/p/146703/Highrise/)

An all-In-One platform that also had amazing customer service behind it.

Review Source

JR

Josh R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Excellent Experience"

November 5, 2025

5.0

Tyler Brungardt and the team have made this a pleasant experience. We're looking forward to what Marketing 360 can do for our Business.

Pros

Tyler Brungardt was able to breakdown progresses in a simple way for me to understand. He uploaded my contacts for me because I was having technical difficulty.

Cons

I don't have any complaints about Marketing 360. We have only just begun with it. We're hoping to see results soon.

Review Source

Response from Madwire

November 12, 2025

Thank you so much for taking the time to leave us a review, Josh! We are glad to hear that working with Tyler has been a good experience and we look forward to continuing to work together!

CG

Clifton G.  
Owner  
Broadcast Media  
Used the software for: 6-12 months

### ""Comprehensive Marketing Platform with Room for Improvement""

January 16, 2025

5.0

Marketing 360 provides an all-in-one solution for managing marketing, CRM, website design, and analytics, which simplifies business operations.

Pros

Combines marketing, website design, CRM, and analytics in one platform, making it convenient for businesses to manage everything in one place.

Cons

It can be expensive for small businesses or startups, especially for advanced features or higher-tier plans.

Review Source

Response from Madwire

March 5, 2025

Thank you for your feedback, Clifton. We are glad that you have found the platform to be comprehensive and valuable to your business.

LZ

Liliane Z.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Do not sign up with Marketing 360"

December 27, 2024

1.0

TERRIBLE! They promised so many things including a brand new website, and they did a terrible job. I found a person who I pay 1/2 of what I use to pay for them and I spend 1/2 of what I was spending on Google ads and I get more leads than when I was under contract with them.

Pros

There was 1 person who helped me while I was stuck with their contract. Do not sign up for this company.

Cons

Terrible company, terrible designers, I got stuck with their contract. I paid extra for a brand-new website on WordPress, and they did a terrible job.

Review Source

VG

Victoria G.  
Social support worker  
Individual & Family Services  
Used the software for: Less than 6 months

### "Want a better marketing this one is the best to get "

December 25, 2024

5.0

Pros

They helped me with any trouble i have its easy to use

Cons

The prices are fair but overall i have no no dislikes

Review Source

Response from Madwire

January 2, 2025

Thank you so much for your review, Victoria! We are glad to hear that our team has been able to help you and that you find the platform easy to use. We look forward to our continued partnership!

BB

BOBBY B.  
PARTNER  
Construction  
Used the software for: 1-2 years

### "GREAT CUSTOMER SERVICE"

September 13, 2024

5.0

THEY ARE PHENOMENAL, AND WE WILL CONTINUE DOING BUSINESS WITH THEM!

Pros

We've used 360 Marketing for a while now, and they do a great job! I'm writing this review because we are impressed with their customer service. I called in with an issue right at their closing time because of a problem with an ex-employee whose email was still listed on our site. \[sensitive content hidden\] was amazing! Even though it was Friday at % p.m., he still took the time to assist me in removing the ex-employee. GREAT TEAM. ELITE EXTERIORS ROOFING & RESTORATION

Cons

LOVE EVERYTHING ABOUT THEM. I'VE NEVER CALLED IN AND THEM NOT DO EVERYTHING TO ANSWER MY QUESTIONS

Review Source

MA

Monica A.  
Group Procurement Supervisor and Broker  
Telecommunications  
Used the software for: 2+ years

### "The exact awesomeness anyone would be looking for. Try Marketing 360."

November 28, 2023

5.0

Truly appreciates the efforts I have experienced from this tool. I treasure Marketing 360.

Pros

Marketing 360 will do all the job for you. It is the most effortless software I have used so far. The best part about Marketing 360 is that it centralizes all the functions in one place simplifying work and saving time. The cost of employing several other softwares for the job is cut down. Eventually, marketing has been made easy and smart.

Cons

Marketing 360 is probably one of the most user friendly softwares with the most flawless performance ever.

Review Source

Response from Madwire

March 27, 2024

Monica, We are thrilled to hear that you have had such a positive experience with Marketing 360! Our team works tirelessly to provide our clients with the most efficient and user-friendly software, and we are happy to see that it has made a difference in your work. We understand the cost and time-saving benefits of having all marketing functions centralized in one place, and we are constantly striving to improve and simplify our platform for our customers. Thank you for choosing Marketing 360 as your go-to marketing solution.

TB

Tyler B.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Don't Trust Them"

July 20, 2018

1.0

Overall do not trust this company. You can say they don't know what they are doing when it comes to ads. They screwed me over on their sales pitch and nothing they said they would do to my website was carried over into their work. Plugins were deactivated and deleted from my website when we were done.

Pros

Prior to signing up with this company their sales team was contacting me almost everyday with their pressure sales tactics. "What's taking you so long to finish what you're doing with your website". So many statements like that which then lead them to say they could do what was needed. Which they didn't. There wasn't one good thing about this company. Ads were late, not promoted, graphic design was poor quality and no imagination.

Cons

We planned on launching the first ads campaign on Black Friday and they missed the launch. Their excuse was they were snowboarding. They didn't think it was a big deal and brushed it off. I signed up with them because their sales department said they could help me with my website. I needed video integration, stats and a email pop up. They were confident prior to signing their contract that they could do it until after I paid them. Prior to signing their contract I ran my own ads for 3 weeks on Google and I brought 30,000 visitors to my website with a average stay of 5 minutes. In their 4.5 months of ads they brought a total of 3,500 visitors with a average stay of .5 seconds. Nothing they said in the beginning was carried over into their advertising strategies. Zero remarketing was done the majority of the money spent was on Facebook. When you sign up with them you basically pay for someone to take a image off Google and add caption to it. That is all they did. When I was done with their advertising I had a lot of plugins (wordpess) deactivated prior to them leaving my website. They were also following random people on Instagram.

Review Source

Response from Madwire

September 26, 2018

Hi Tyler, Thank you for providing your feedback. It disappoints us you feel this way and would like to address your concerns. We developed a marketing game plan for one of your two businesses, and we trusted the information you gave us was up-front and correct. Just before signing on, you made the decision to change which business you would be bringing on board with us but chose to utilize a marketing strategy developed for your other business. The planned Black Friday campaign was, in fact, ready to launch, pending your final approval. We made multiple attempts to reach you for final approval well in advance of Black Friday. However, you weren't able to respond to us until the Monday following Black Friday. It also seems that either your analytics are off, or you misrepresented your previous marketing strategy to our team. 30,000 visitors in three weeks via Google ads would indicate you spent more on ads in two days, before hiring us, than what you invested into your ads over the course of our four month (not 2+years) relationship. We agree that trust is important in a partnership, and we'd likely agree it must go both ways. We work hard for our clients. We're sure you do as well. We wish you the best moving forward.

JS

Jacob S.  
Director of Marketing  
Sports  
Used the software for: 2+ years

### "A bit of a hostage situation"

March 11, 2022

2.0

The employees are great, but the culture of keeping the client on the hook and making it difficult to leave speaks volumes. No optimization is really done, even though you pay 50% of your ad dollar to them. Not sure, what I’m really paying for other than setup, and the platform. The customer does not come first, and it feels a bit churn and burn compared to when we started. I guess good things can’t last forever

Pros

The platform gathers your data in one place.

Cons

Setting up the platform is a hassle unless you get help. Don’t let Madwire setup the platform first as transitioning away is not easy, even if you wanted to pay for them to do it. They want to keep you on at 50% ad optimization fee at all costs.

Review Source

Response from Madwire

May 12, 2022

Hi, Jacob. We employ several dozen individuals full time here in Colorado to do nothing but manage and optimize our clients' ad campaigns. We are grateful for the talent, passion and dedication that this group of specialists pour into our clients' businesses. You mentioned set up of the platform is a hassle. Thanks for that feedback. Our Onboarding Team, which is a relatively new department within the last year and a half, does nothing but help clients get set up on the platform. Since investing in that team, we've seen a significant uptick in client satisfaction with regard to the platform, as well as clients' setup experience. Feel free to reach out to our management team directly with any specifics or for support.

Rosemary K.  
Marketing Manager  
Construction  
Used the software for: 2+ years

### "Marketing 360 is the ultimate marketing tool to turbocharge your marketing experience "

February 20, 2023

5.0

I have had a very worthwhile experience with Marketing 360. It provides me and my fellow marketing team a very robust and productive platform for spearheading our marketing activities using the modern digital marketing strategies so as to be guaranteed of better results and better performance of our marketing.

Pros

I like the pricing plan of Marketing 360. It offers a flexible and cost effective purchase plans where you can choose the one which works best for your needs. Also, it brings to your disposal very dedicated marketing success manager who helps you leverage the modern digital marketing strategies so as to help you achieve better results from your marketing. With features like Return On Investment (ROI), it makes it possible for you to make very informed decisions on where to put more emphasis on during marketing. It allows you to take your marketing activities to social media platforms which are commonly used meaning better chances of meeting potential leads and customers.

Cons

Absolutely nothing. All its features are very useful and reliable.

Review Source

JM

Jhara M.  
Marketing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "I recommend Marketing 360 100%"

June 20, 2022

5.0

The platform's increased trustworthiness stems from the fact that it can be accessed via the cloud, the online, and mobile devices. Since we can handle both content management and social media management inside Marketing 360, we can more efficiently reach a wide audience and capitalize on the growing trend toward online marketing. It has been remarkable to see how the platform has contributed to the development of both our company and the surrounding community.

Pros

Several marketing execs at Madwire including the most current one were great to deal with. To begin, if you're looking to promote your business on social media, Madwire is hands down the best option. Due of my lack of experience with social media, I was confused as to how everything operated. The help desk team put everything together, helped me grasp the concepts I required, and took over the rest without a hitch. She has simplified our social media marketing strategies and provided us with actionable advice and direction every step of the way. Her expertise, reaction speed, and originality really beyond my expectations, and I would suggest her and Madwire to anybody trying to boost their social media marketing efforts.

Cons

We have no complaints from Marketing 360, rather our department is happy

Review Source

TR

Tiago R.  
Programmer  
Computer Software  
Used the software for: Less than 6 months

### "The awesome Marketing 360 !"

April 27, 2023

5.0

Overall, mine experience with Marketing 360 has been positive. The platform has helped us streamline our marketing efforts and has provided us with the insights we need to make data-driven decisions. While the cost may be a barrier for some businesses, the personalized approach and comprehensive features make it worth the investment!

Pros

Marketing 360 offers a range of tools and services that help streamline our marketing efforts. From email marketing to social media management to website design, everything we need to reach our target audience is available in one platform. The website takes a personalized approach to their services, ensuring that the solutions they provide fit our specific business needs. The team of experts assigned to our account are knowledgeable and helpful, providing us with advice and guidance whenever we need it. The Marketing 360 interface is intuitive and user-friendly, making it easy for us to manage our marketing campaigns. The platform is well-designed, and it's easy to navigate to the different features and tools. One of the standout features of it is the analytics and reporting capabilities. The platform provides in-depth insights into our marketing efforts, including detailed reports on website traffic, social media engagement, and email campaign performance.

Cons

The cost of using Marketing 360 can be high, especially for smaller businesses. However, the platform's comprehensive features and customized solutions make it a worthwhile investment and like any new software, there is a learning curve when it comes to using Marketing 360 effectively. However, the team at Marketing 360 provides ample support and resources to help us get up to speed.

Review Source

Marlyn G.  
Marketing Operations Manager  
Computer Software  
Used the software for: 1-2 years

### "Marketing 360 - Good marketing results "

September 6, 2023

3.0

The platform has not only maintained but also significantly elevated our online presence. It continually adapts and keeps us up to date with the latest features to ensure we're always ahead of the curve.

Pros

I have been using Marketing 360 for our eCommerce operations and couldn't be happier with the results. What stands out to me is its adaptability, Whether you need a robust CRM, a content management platform, or a comprehensive digital marketing suite, Marketing 360 can be tailored to meet those needs. It has been a comprehensive solution that serves both freelancers and small and large companies, all at a very reasonable price.

Cons

While the platform offers a wide range of functionality, the learning curve is steep and there were some initial barriers when trying to onboard my team. We also found that the social posts generated by the tool were somewhat common or generic, and the hashtag suggestions could definitely use an update for more effective social media marketing.

Review Source

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