# Page 6 | Marketing 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Marketing 360 the right Social Media Marketing solution for you? Explore 1139 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148516/Marketing-360/reviews

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Marketing 360

4.5 (1139)

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Last updated May 21st, 2026

# Page 6 - Reviews of Marketing 360

## Showing most helpful reviews

Showing 126-150 of 1139 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brian L.  
Chief Operating Officer & Owner  
  
Used the software for: 1-2 years

### "Excellent experience with Marketing 360 and Julian J."

November 13, 2017

5.0

Pros

We have been a customer of Marketing 360 for close to 2 years now and have nothing but good things to say about them. Our rep, is absolutely fantastic and we are lucky to have him supporting our account. It would cost us exponentially more to hire someone as talented to run our SEO/PPC campaigns on our own. The constant attention and communication we receive from rep and his team on an almost daily basis is unheard of in the SEO/PPC world where most companies are just out to scam businesses like ours (which we experienced first-hand with our previous provider). We have seen our business grow over 40% year-over-year since working with the folks at Marketing 360. If you are looking for the best, these guys are IT!

Review Source

Response from Madwire

November 28, 2017

Brian, what great feedback! Thank you for sharing. Our team enjoys working with your company and looks forward to working together for years to come.

BB

Brad B.  
CEO  
Automotive  
Used the software for: 6-12 months

### "Great Knowledgeable Team!"

October 22, 2019

5.0

Lets start with this, WOW. I'm extremely impressed with the most recent revisions to the website and the blog post! Very impressive how much It appears your team has learned about my industry and our company from simple notes found from our website. I went through and made tiny adjustments throughout the site but the snippets for google were perfect the blog post was very personal and I could go on and on I'm extremely happy with what had been done. We took a video today but we are low on utility trailers and want to re film after our inventory arrives but this is to serve as a temporary and test video next one I'll have the creative team work magic on. Seriously get yourselves some good lunch or something LOL, let boss man know! As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to! Thanks again!!!

Pros

Very Easy to use Great CRM, Great Marketing Dashboard.

Cons

Little More Transparency would be nice is the dashboard.

Review Source

Response from Madwire

October 28, 2019

Thank you so much for the glowing review Brad! We feel in order to be fully integrated into your team we need to learn as much about your business as possible. Our primary focus is the growth of your business and for that we need to be able to communicate effectively with your audience. Our content marketing team is incredible at providing marketable content and blogs. You saying that our content made you "extremely happy" is a huge compliment and for that, we thank you. We are thrilled that you are seeing results already and can't wait to see even more growth from your business in the future. Thanks again Brad and thank you for choosing Marketing 360 to be part of your digital marketing strategy.

Salvador S.  
Freelance Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Marketing 360 - A great way to help your brand POP!"

January 15, 2019

4.0

This is a very solid product and I have no real complaints, just suggestions for improvements as I listed in my cons section. Would definitely recommend this to anyone who would like to improve their site traffic or increase their brand awareness and manage their marketing internally.

Pros

There are so many good things to say about marketing 360, from its user-friendly design to its wide selection of tools, this product is amazing for anyone looking to expand their brand. It has helped my company manage their marketing tools in one easy space. We use this primarily for advertising - from local, targeted ads, to more specific email blasts, it makes it easy to manage our database of followers and understand which ads are working and how.

Cons

I would have liked to see more on the analytical end. Namely, how long people were visiting our webpage after clicking on an ad. Other small things which they should include would be help with design of ads for different platforms. I think it would be great if they had some kind of helpful hints for effective ads based on all of the data they've collected for other small businesses.

Review Source

Response from Madwire

February 18, 2019

Hi Salvador! Thanks for taking the time to leave a review. Sounds like you're using a lot of different features to target your customer base effectively. Great suggestions for new analytics reports and ad effectiveness We're always looking for new ideas to integrate in to the Marketing 360 platform so I'll be sure to pass your feedback along. Thanks!

Jeffrey D. K.  
Managing Partner  
Law Practice  
Used the software for: 2+ years

### "Marketing Bloatware "

September 25, 2018

3.0

Pros

We used marketing 360's web platform for five plus years, and had a dedicated accounting rep, and good looking site!

Cons

Back office programming is hard to understand and analytics are both difficult to understand, and inactionable. I think the folks working there overpromised and under-delivered on the value their SEO brought to our website-- we never hit page one on Google or any other index. While the site looked good, the SEO value was questionable. We had a law firm site, and while paying for SME for blog posts, I think that the content was not blog-worthy, introspective or reflective of trends in the industry. Most posts were keyword stuffers. I would NOT recommend for white-collar professional services firm-- probably not a bad fit for hairdressers, plumbers, or other blue-collar type businesses. Buyer Beware-- the reports generated by Marketing360 appear to be geared towards having clients purchase more services from them, and not to improve the content or quality of the hosted site.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Don't use them. Here is why"

January 3, 2022

1.0

Horrible

Pros

1) They do have some good writers. 2) They are pretty good at SEO.

Cons

1) If you spend a million dollars letting them build a Facebook campaign that grows a 4 million person Facebook Audience, they own the audience - not you. If you leave them, you do not get the audience that you spent millions to make. They will not share it with you. 2) I was a month into the website rebuild before the marketing 360 girl doing it knew that it had to be on their platform - not on my host. 1 month before "she knew". She was building it and she didn't know. 6 months later, they cannot port the website out. They own it. I had to start over from nothing. 3) I told them before I signed up that LinkedIn was my #1. My advertising campaign manager has never used Linkedin... I am not kidding. These are all 100% factual.

Reason for choosing Marketing 360

Recommendation from a person at Thrive.

Review Source

MS

Madhusudan S.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "A useful tool for enhancing the calibre of client service"

February 20, 2023

5.0

It is the software of choice when it comes to usability, and when combined with a strong internet connection, payment processing is quick. The information provided to users is very timely and useful. The customer login, portal, and dashboard are incredibly simple to use and comprehend. I should point out that I come from a younger generation that used technology constantly while growing up.

Pros

It's a really adaptable piece of software that I immediately picked up on and found to be simple to use. It greatly aided both my professional and personal endeavours. It is crucial that everything functions together and that payments are processed quickly; this programme improves my sales.

Cons

Even though the customer service is unprofessional and a bit pricey, it's alright. Emails that are not spam occasionally end up there.

Review Source

IN

Isaiah N.  
Digital sales manager  
Financial Services  
Used the software for: 1-2 years

### "Marketing 360"

November 5, 2023

5.0

I would totally recommend this software for upcoming businesses to boost their digital sales

Pros

It has really helped boost my sales and that of my team because of its features like social media integration where it boosts my numbers up and converting more sales

Cons

I feel like where i did not have a good experience is with the customer care. They are really slow

Review Source

Response from Madwire

March 27, 2024

Isaiah, Thank you for taking the time to share your experience with our product. We are thrilled to hear that it has helped boost your sales and the sales of your team. We appreciate your support and we will continue to work hard to provide valuable features that can enhance your business goals.

CK

Curtis K.  
owner  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Lash Apothecary "

May 6, 2022

4.0

Pros

that it included a lot of features in one place so I didn't have to go from one to the other to keep everything flowing

Cons

at first it was very difficult to use, the platform I used when first launching my store was a whole lot like using training wheels in its ease of use but, once I got the hang of it I prefer this one now.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

A team was offered to help me set up

Review Source

GS

George S.  
Ministry Leader  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Marketing 360 Review "

May 8, 2022

5.0

I have greatly enjoyed the Marketing 360 platform. At first it was a bit overwhelming but \[SENSITIVE CONTENT\] and his knowledge of the various platforms has definitely benefited myself and our ministry. Also, \[SENSITIVE CONTENT\] is very friendly and helpful, anytime I have a had questions or concerns. He has made himself available either via email, text, or meeting 1 on 1. We as a ministry cannot sing \[SENSITIVE CONTENT\] praises enough and he definitely has been a pleasure to work with and no wonder he is the face of Marketing 360.

Pros

All the platform options you have to choose from.

Cons

The cons is sometimes the videos made for the various platforms aren’t as easy to follow.

Review Source

VR

Verified Reviewer  
Medical practitioner  
Medical Practice  
Used the software for: 2+ years

### "Owner of the business must need Marketing 360"

November 22, 2019

5.0

If any business owner I met first I recommended this software. Because this is software which I want it mean which any business man wants . Every thing is in one place . I highly suggest this software. Don’t think about any doubt. If you use this software you really in to this software.

Pros

This is best software the person who wish to have a good business. Because I am telling it has many features who want to have a good business. They are website designs , social targeting ads, multivariate test , website visitor tracking any many things.

Cons

I do not have any thing to mention here. Because I don’t see any least thing in this software. I really happy to use this software.

Review Source

BM

Brandon M.  
Creative Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "No Other Systems Or Agency Compares"

April 4, 2017

5.0

Powerful Tools, Team, & Service. I've partnered my Agency with MadWire after reviewing the "all in one system", pricing, team, and tools, it all far surpasses anything anyone can piece together. All systems plugging in and integrating to one powerful marketing back end allows you to see every bit of data and analytics at the click of the button. You would have to subscribe to, buy, or integrate over 25 tools alone, the ability to track every aspect of call, click, CTA, conversion, call capture, client CRM, demographic, analytics, and pair it with the front end site, design, SEO campaign and more, it works unbelievably. I manage multiple clients with MadWire, they allowed me to start my clients off with a small budget and work them up in a matter of a few months. The client fear and trepidation for spending more marketing dollars was gone when very quickly clients saw qualified leads coming directly to their brand. MadWire helps me build my clients to 5 and 6 figure monthly income earners in record time. Thank you for the awesome service and continuous updates and value you keep bringing to the table! I urge you to review the power you get behind MadWire.

Pros

Fully Systems, Analytics and Advertising Back End Integration, I see everything happening at every moment.

Cons

Nothing yet, for their new system is adding in the features I wanted which was Email Marketing on top of the CRM, but I love it.

Review Source

JK

Joy K.  
Sales Representative  
Mental Health Care  
Used the software for: 1-2 years

### "Marketing 360 Satisfied Customer"

May 18, 2022

5.0

It was our very first time using a marketing company/CRM. I think our expectations were a bit higher than what they delivered. Overall it was a great experience.

Pros

The support and the customer service. Weekly meeting were helpful to dialogue what works and what doesn't.

Cons

The CRM is not customizable and limited reports that include graphs.

Review Source

AS

Adam S.  
Owner  
Automotive  
Used the software for: 2+ years

### "Best decision I ever made was joining marketing 360"

May 10, 2022

5.0

I made the switch to marketing 360 a little over 2 years ago and it was the best decision I could of made. \[SENSITIVE CONTENT\] and his team have no doubt helped grow my business hands down. He is very attentive to detail and always gets right back with me. He truly cares about how my business is doing and wants us to suceed in our marketing goals year after year. I couldnt recommend markeing 360 enough to handle any business's marketing needs.

Pros

I love how simple everything is to use. Very user friendly and I like how I can create sales pipelines with the CRM software and everything stays very orginized

Cons

There really isnt one down fall I have found to marketing 360

Review Source

DJP

D J P.  
Marketing/Merchandising Manager  
Furniture  
Used the software for: 1-2 years

### "Comprehensive Marketing Program In-A-Box"

March 30, 2017

4.0

We just switched to the new version of the Marketing 360 platform and it is vastly improved, especially in terms of expanded reporting capability. This is great for me (as a data wonk) because typically I have been using GA for advanced filtering and segmentation tools to customize reports; however, the new reporting offers great new insights, filters, et al, at the touch of a button as well as the baseline KPI I need to help run my e-commerce business. We've also been using the CRM in dedicated fashion. We're enjoying using it because the average person can use it without a great deal of difficulty, and if offers unique features we can't get in similar products like tracking lead interactions that I choose to share with individual members of my sales team. The conversion inbox keeps me on top of everything. The advertising interface serves as a great resource for me to follow project status, track my budget and digitally interact with my marketing executive and project specialists. I still prefer to give those guys a regular phone call, but for those who prefer to work exclusively in the digital world, all the tools you need are there. A recent value add was the new outbound email platform. To me it most resembles MailChimp, with drag-and-drop composition tools, but there are also features that were paid add-ons with MC, like the "Design and Spam" test. All of this is part of the platform. I'd say if you are a small-to-medium size business that needs a low-maintenance, easy-to-use comprehensive web sales and marketing solution for not a lot of bucks, this is a great choice.

Pros

Functional scope, ease of use, reporting.

Cons

Web-only. Some users want to work offline.

Review Source

Romain B.  
Chef de projet  
International Trade and Development  
Used the software for: I used a free trial

### "Satisfaction et recommandation "

December 8, 2022

5.0

Avec ce logiciel j'arrive à résoudre le problème de perte des clients potentiels. Souvent j'arrive même à gérer mes entré et sorti de produits

Pros

Le produit est très facile a utiliser. Lorsque la connexion est bonne. Il me permet de regrouper mes contacts

Cons

Je crois que toutes les fonctionnalités sont nécessaires. Cependant souvent c'est la lenteur surtout avec windows 7

Review Source

KH

Kayce H.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "A Frustrating Journey with Marketing360: Promises Unfulfilled"

July 26, 2023

1.0

I approached Marketing360 with high hopes and optimism, believing they would be the perfect solution to boost my business's online presence and increase customer engagement. Unfortunately, my experience with them has been nothing short of disappointing and frustrating. Four months into our partnership, I am left questioning the value of their services and the effectiveness of their promises.All I ever hear from Marketing360 is the same repetitive mantra: "Marketing takes time." They continuously try to reassure me that results will eventually come, but four months into our partnership - without ONE customer from their efforts, I can't help but feel like they aren't doing anything substantial to justify their claims. It's incredibly disheartening to invest my resources into a service that seems to offer no tangible progress or evidence of their efforts. Their excuses and empty promises of eventual success only serve to further erode my trust in their abilities. I expected a proactive and efficient team that would deliver on their commitments, not one that constantly makes me feel like I'm throwing my money into a void.

Pros

The website creation was a great start; however, I ended up doing most of the work with it once I figured out the program.

Cons

Everything other than the website development (the website shell - I did the rest), this has been a complete waste of money. So very disappointed.

Reason for choosing Marketing 360

I didn't know where to look, and Marketing 360 had a great, promising sales pitch.

Review Source

TB

Tate B.  
CFO  
Construction  
Used the software for: 2+ years

### "Excellent service and creativity"

May 6, 2022

5.0

Excellent experience with Madwire. They have achieved great results that match our overall goals.

Pros

Tailored toward our business needs and helps us to accomplish our business objectives.

Cons

None noted, we are happy with the software.

Review Source

Response from Madwire

May 9, 2022

So glad to hear our team is helping you accomplish your business objectives. We appreciate you taking the time to share your feedback, Tate!

JM

Joshua M.  
President  
Retail  
Used the software for: 6-12 months

### "Consistent Results"

June 17, 2019

5.0

Pros

What brought me to Marketing 360 was a large number of features included with the software. Not only was having all of my marketing tools in one place convenient, but it also saved me money. The implementation team was great and exceeded my expectations by getting my website built faster than they said it would. I have done business with several marketing companies over my several years in business, and I will say that my ads with Marketing 360 have been the most successful. My representative is always working to optimize my marketing and has had my PPC campaign convert higher than previous representatives I have had in the past. Last week, my PPC conversion rate was at 42%! I would highly recommend Marketing 360 to anyone.

Cons

I like to break my bills down to weekly intervals if possible. With Marketing 360, I can only pay bi-weekly. I would love to be able to pay my monthly invoice weekly.

Review Source

Response from Madwire

July 12, 2019

Thank you for the review Joshua! We are incredibly pleased that you are finding success with Marketing 360. We designed the platform to include everything that a small business owner would need and we are glad that you enjoy the software. We strive to only hire the best people in the industry and expect them to provide the finest customer service around. Thank you for the kind words Joshua, we are excited to see your success in the future and will keep working to help you succeed.

OH

Osama H.  
مهندس  
Civil Engineering  
Used the software for: 1-2 years

### "A very positive experience"

October 22, 2023

4.0

I find in him what I want and always trust

Pros

Highly integrated and easy to use

Cons

I didn't find many negatives, but it's better than the rest.

Review Source

Response from Madwire

March 27, 2024

Osama, Thank you for your review! We are glad to hear that you had a positive experience with our product. Our team works hard to ensure that our product is highly integrated and easy to use for our customers. We appreciate your feedback and hope to continue providing you with a great experience.

DS

Dona S.  
Owner/CEO  
Apparel & Fashion  
Used the software for: 2+ years

### "Highly Recommend Marketing 360"

September 13, 2021

5.0

Pros

Ease of Use, Analytics, Support from Marketing 360 when using.

Cons

I can't think of anything I don't like, has more features than I need

Review Source

Response from Madwire

September 15, 2021

Dona, thank you so much for your continued trust in us. Our team has genuinely enjoyed working with you over the years. Looking forward to many more!

JD

Jose D.  
Hypnotherapist/Psychotherapist  
Mental Health Care  
Used the software for: 2+ years

### "Amazing Team, Amazing Software"

September 24, 2021

5.0

\[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] have been amazing in helping me generate referrals for the practice, to the extent where I was able to quit my job at the Veteran's affairs as a clinician and going full time on my private practice, a year later I was able to recruit my best friend and colleague to join my practice and soon I will be reaching out for a third clinician to fill in the spot as we catch up with the referrals, I am so lucky to have such a competent and amazing team! Go Madwire!

Pros

The process is very user friendly, no time is wasted on jumping any loops.

Cons

There is nothing I currently do not like about it, I recommend it to anyone!

Review Source

TP

Tom P.  
owner  
Retail  
Used the software for: 6-12 months

### "Marketing 360 true review"

February 14, 2024

1.0

disgusting, absolutely nothing in return for a huge investment. Could never contact any who could help. Took days to correct a misspelled word, Would be open to talking with anyone thinking about using 360

Pros

They had great pitch, talked great game, and complete non performance

Cons

continual message - "This takes time, no worries you will see" Well $44000 later and I see nothing

Review Source

LH

Laura H.  
Digital Marketing Specialist  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Marketing 360 Is the Best Digital Marketing Reporting Tool I've Ever Used"

March 16, 2018

5.0

Marketing 360 provides excellent guidance on where I should focus my limited time to get the most from our digital marketing efforts. It also provides all the data I need to justify the benefits of having an agency manage our PPC, social media and retargeting ads.

Pros

Marketing 360 provides comprehensive, easily-digestible data from all digital marketing channels rather than just paid ones. I love the way data is clearly categorized by channel, starting with a Marketing Overview and followed by Natural Listing Ads (i.e. organic search stats), Top Placement Ads (i.e. PPC ad performance), Retargeting Ads, Social Targeting Ads (i.e. social media ads), and Brand/Other Channels (e.g. direct traffic, referrals from other sites, and social referrals). Each channel allows me to view specific stats like our organic ranking, PPC ad ranking, traffic by search engine, keywords driving traffic to our sites, direct visits, traffic from social media, and PPC ad impressions, clicks and conversions. Many data can be broken down further to show how many people contacted us by calling phone numbers in our PPC ads, clicked through to our site, submitted forms, placed orders online, or completed other conversion activities. I can view these and other stats by time range or compare it to past periods. These are just a few of the many features that make Marketing 360 easy to use to glean invaluable information that allows us to continuously tune our digital marketing efforts for maximum benefit. Best of all, this web-based software is affordable, comes with access to knowledgeable account reps who provide exceptional service, and is accessible anywhere you have internet access. I can't recommend Marketing 360 highly enough!

Cons

Marketing 360 is so comprehensive that it's hard to think of any cons. I guess if I could change one thing, it would be to show conversion breakdowns on-page instead of in pop-ups. Currently, to see which source's conversions came from "Calls from Website", "Web Leads/Sales", etc., you have to click the (i) in the Conversions cells for Totals, Google Ads, Bing Ads, etc. Plus, those breakdowns don't seem to appear in exported Excel reports, which would be helpful.

Review Source

JW

June W.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Love Marketing 360"

May 7, 2022

5.0

I have been with Marketing 360 for over a year and WOW the customer service is unmatched by any company I have ever worked with! Any time I have a question \[SENSITIVE CONTENT\] responds quickly and goes above and beyond to help with an issues I have. My sales and brand awareness are up triple YOY.

Pros

I love that the software is user-friendly. The staff at Marketing 360 scheduled an appointment with me and walked me through the entire process and functions of the software. They were super patient and made sure I knew how the software worked.

Cons

I have not experienced anything in the software that I'm not happy with. If I happen to come across something I'm not too sure about I contact \[SENSITIVE CONTENT\] and he gets back with me ASAP.

Review Source

PWT

Paul Williams T.  
Responsable marketing et communication  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Five (05) months of satisfaction "

December 9, 2022

4.0

My experience with the software is good, the whole team is satisfied and does not have any problems with the platform, the management of activities is much smoother and the reports are generated automatically. There was nothing better for the progress of the company.

Pros

I have been working with Marketing 360 for four (04) months now, and I am really impressed with its ease of use. Unlike other software, Marketing 360 takes into account everything we need to manage the business and marketing in particular. The automation of certain tasks is really what helps save time for me and my team.

Cons

There are no real drawbacks to point out at the moment. The only small thing we can point out is the time it takes to master the complete functioning of the software.

Reason for choosing Marketing 360

Marketing 360 was recommended to us, and we saw its track record elsewhere. Based on this, we decided to take it, and we are satisfied.

Review Source

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