# Page 9 | Marketing 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Marketing 360 the right Social Media Marketing solution for you? Explore 1137 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148516/Marketing-360/reviews --- Marketing 360 4.5 (1137) [View alternatives](https://www.capterra.com/p/148516/Marketing-360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Page 9 - Reviews of Marketing 360 ## Showing most helpful reviews Showing 201-225 of 1137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alyssa S. Technical Coordinator Entertainment Used the software for: 1-2 years ### "One Stop Shop" November 8, 2018 5.0 We benefited from Marketing 360's services in a number of ways. First and foremost, they delivered our custom website(s) on schedule and budget and provided us with extremely knowledgeable professionals to work with. They enabled us to have a properly structured website for our franchise and franchisees. Pros Marketing 360's intuitive dashboard allowed us to see exactly how our website was performing and their CRM is some of the best around. Cons There were no cons from my point of view. Review Source CC Cameron C. Owner Accounting Used the software for: 6-12 months ### "Good if you want mediocrity" April 4, 2022 1.0 Good people. Terrible creative teams. Pros It's simple and straightforward. Good for people who've never used a computer before and don't have any real experience with CRMs or marketing practices. Cons It's too beginner. Great for companies who've never used a CRM before. BAD for anyone who's been in business more than 2 years. Very elementary. Review Source Response from Madwire May 9, 2022 Hi, Cameron. Thanks for sharing your thoughts. If you get a chance, please share some specifics with our team so we know which apps or features you think would be most helpful in developing. Our engineering team is always grateful to hear from our users, to help prioritize future development sprints. Dona S. CEO/Owner Apparel & Fashion Used the software for: 2+ years ### "I consider Marketing 360 as my Most Important and Trusted Business Partner" December 12, 2019 5.0 My overall experience with marketing 360 has been quite profound, actually. As an Ecommerce, a large portion of my budget must be for advertising. This tool allows me to track the success of how those precious dollars are spent, and also allows me to do some of the marketing myself (like emails, for example). Pros Ease of use, finding stats quickly and easily. Ability to tweak spend a bit and the impact it had quickly. Cons I haven't come across a need it hasn't provided, as far as what it is meant for. Review Source Response from Madwire December 19, 2019 Thank you so much for the review Dona! We have put years of effort into creating a product that is works for small businesses. Thanks again Dona and we appreciate the opportunity to help with your marketing needs. Jake C. eCommerce Analyst Marketing and Advertising Used the software for: Less than 6 months ### "Not sure what others are having so much trouble with" August 10, 2018 4.0 Excellent, and I'd highly recommend it Pros Daily Reporting is excellent for our current needs. I find they are easier to run than some similar reports I've run using other various software platforms. We've been able to increase conversions and lead generation using these tools. Cons People are writing about their sales tactics being too in your face. I guess I often filter out marketing emails that come through my gmail and dont give out my real phone number to any sort of "get a free quote" box if i can help it, so maybe I avoided their sales tactics that way. I highly recommend using Gmail filters and getting a google voice number, to anyone, not specifically regarding this software. Review Source Response from Madwire August 24, 2018 Jake, thank you for your input! We love it when our clients utilize the data that's at their fingertips. Our team's number one goal is always to increase conversions and leads, but it's always a team effort with the business owner. We've enjoyed working with you. Thanks so much! Linda D. Project Manager Retail Used the software for: 1-2 years ### "Great Reputation Management" May 6, 2022 5.0 Great company to work with! \[SENSITIVE CONTENT\] is super fast at getting our review emails out. He also makes great suggestions for reaching our goals. Pros We are able to assist our customers that have had difficulties in the past to come to an amenable agreement. Cons It is great working with \[SENSITIVE CONTENT\] on this software. I can't think of a con. Review Source RT Reese T. Director of Sales & Marketing Construction Used the software for: 2+ years ### "Software is UNMATCHED" June 24, 2019 5.0 Best reporting software I’ve ever seen, and the service was the best bang for my buck as far as marketing goes. Pros All inclusive/comprehensive software for all things digital marketing. My FAVORITE tool was the Keyword Rankings tracker that basically gives me a visual of how I’m doing organically. I don’t even think Google Search Console has this kind of capability. Cons Really not a lot of complaints! There’s just so many different channels in this one platform, so it can be overwhelming at first, but I picked it up pretty quickly. Review Source Response from Madwire July 12, 2019 Thank you for the review Reese! We appreciate your loyalty and will continue to provide the level of service you deserve. Thanks again Reese! VR Verified Reviewer Analista de Sistemas Education Management Used the software for: 6-12 months ### "Mercadotecnia 360" March 25, 2024 5.0 Pros El marketing no requiere mucho trabajo, pero puede obtener actualizaciones y comentarios periódicos cuando sea necesario. La instalación es buena, especialmente para aplicaciones de servicios de correo electrónico. Cons Dos amigos con los que hablé estaban tan molestos por sus experiencias que enviaron copias de sus correos electrónicos a sus clientes y administradores de cuentas para expresar su consternación. Review Source MM Michael M. Senior Consultant Consumer Goods Used the software for: 1-2 years ### "Marketing 360 - A blessing for any Business" June 1, 2022 5.0 Pros Marketing 360 has allowed me to face my business challenges head on and to plan and strategize ahead for the future gowth of the company. Cons Further posting integration into snapchat and tiktok would be great for the future. Review Source VR Verified Reviewer Social Media Evaluator Used the software for: 2+ years ### "It's alright" April 18, 2018 4.0 Pros Customer service was great, I had a few problems and they were able to give me assistance multiple times Cons I was disappointed by the lack of ease of use. Also it seems to be quite pricey so I feel limited to what I can use this for. Review Source Response from Madwire July 11, 2018 Thank you so much for the feedback. We do have a dedicated team that are here to walk you through the details in screen share meetings and show you how to work certain customization's that will help support you business. Please call your representative and let us know how we can help make this easier to use for you and your specific needs. We hope to help you grow and increase revenue for your business. All ships rise together! JH James H. COO Sporting Goods Used the software for: 2+ years ### "Marketing 360 makes a difference" September 13, 2021 4.0 We neglected online marketing for many years and Marketing 360 made it easy to get our foot in the door and learn what works and what doesn't. Money that we spent on administration and ad budget gave us a positive return in our sales. The only thing bottlenecking our growth now is the ability to increase our production to keep up with the demand we can create. Pros With the help of our marketing consultant this software tracks how various ads are performing with sales data. That gives us a lot of confidence in the ads we are running and lets us continuously fine tune what we are doing. Cons Sometimes the software doesn't track all the data correctly which can lead to some alarming looking figures. So if you see a big outlier you need to double check that the data was correctly logged. Review Source Response from Madwire September 24, 2021 Not being able to keep up with demand is the one problem we like to hear our clients have. Thanks for all your trust in our team! aH atindehou H. directeur Military Used the software for: 6-12 months ### "outil efficace pour atteindre assez de clients " February 12, 2023 5.0 j'aime tout particulièrement et je le recommande vivement a tous mes clients Pros j'ai aimé le fait que l'on peut envoyer un seul sms a des milliers de clients et la possibilité de configurer des messages automatisés Cons pas assez de fonctionnalités ce qu'il faudra changer Switched from [SMS Pro](https://www.capterra.com/p/131588/SMS-Pro/) le prix étant chere Review Source SC Simone C. CISUP Director Higher Education Used the software for: 6-12 months ### "Consiglio vivamente Marketing 360" March 7, 2023 5.0 La mia esperienza complessiva con Marketing 360 è stata eccellente. Il personale di supporto è stato professionale, disponibile e ha fornito ottimi risultati. Pros Consiglio vivamente Marketing 360 a chiunque desideri migliorare il proprio marketing sui social media. Il personale di supporto era ben informato, reattivo e creativo e mi ha reso facile comprendere ed eseguire la nostra strategia sui social media. Cons Non riesco a pensare ad alcun aspetto negativo della mia esperienza con Marketing 360. Review Source JK James K. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Save yourself" December 16, 2021 1.0 5 months or so ago i started with 360 on a new adventure. One of their questions was is what I wanted and where I wanted to go with this.My answer was to hire competent people to take on the a New Idea. Make a site, maintain the site cause i want go fishing !I had the money to spend to make this make happen.Really long story there. Well getting the website up happened at the end of November. Sorry to say it didn't work.It took me 4 days and another company to figure it out.Because of that i sent them a 30 day notice of canceling there service on Dec 3. I paid quite a bit of money for a website that wasn't working. Well sure enough with in a few minutes I got two phone calls. I had new product that needed listing. The website wasn't correct . Well looks like I'll have to wait for another 9 days till i get my so call marketing manger. I've told them on several times, even in writing that i have no idea what i am doing and thats what i hired them for. During this time i have learned more than I expected to. I was still scared of changing somethings not knowing what i was doing. On the 11th they took payment and Well the Tuesday came. I waited for Avi's call. I had three pages of questions that i had. During the waiting I got pretty fustrated . Watched a Youtube video and was even more upset. It took the guy minutes to set up a woo account. I learned how to make all the changes and add product using a 2 hour video for free ! I fired them over their records of what they did. Pros Didn't want to learn to use it. Glad youtube is there to help Cons I could'nt go fishing i hired the wrong people Review Source JC Janvier C. Marketing relationnel Computer & Network Security Used the software for: 6-12 months ### "Marketing " December 16, 2022 5.0 SMS Marketing 360 facilite la création de campagnes par SMS et est une application formidable Pros SMS Marketing 360 facilite la création de campagnes par SMS ainsi que la simplicité Cons Juste l'amélioration de l'interface sinon rien de concret Review Source JB John B. President Construction Used the software for: 1-2 years ### "Key Part of Our Business" May 9, 2022 5.0 We have worked with the company for over a year and have been absolutely satisfied with the results. The site look looks great, organic search continues to improve and our pay per click campaigns are doing well. Thank you, \[SENSITIVE CONTENT\] and your team for helping Florida Man AC. We appreciate all you do! Pros Easy to use, comprehensive amount of information that meets our needs as a small business. Review Source HB Heather B. Founder Professional Training & Coaching Used the software for: Less than 6 months ### "Fantastic product and customer service!" September 6, 2018 4.0 My overall experience with the product and customer service has been exceptional. I was very nervous about learning a new system but I knew I needed a program like this in order to grow and to be able to communicate with my clients and potential clients in the most professional way possible. I love the templates that are available, the training tutorials, the options for sending to different groups, the ability to set up campaigns and automated communication, and the freedom to use it in the way that best suits my business and needs. I've just touched the surface of what's available to me and I look forward to tapping into all of the features that Marketing 360 has to offer. What I've loved as much or more, is the customer service from the staff. They have been SO professional in their communication with me and their follow up to make sure I am using the features in the best way possible. They are there to answer my questions, as silly as they may be, and they do it with a smile and friendly voice. All of the people I have spoken to or emailed with have been very knowlegeable and timely in their responses. They have given me great ideas on how I can better market my company. I've also referred a friend to Marketing 360 and she has had the same experience. She's loving the product and has told me how much she loves working with the staff. I really can't recommend it enough. If you're looking for a way to take your business up a notch, look no further. Pros There are several things that I'm loving about this software. I started using it about 6 months ago and I have found it to be very user friendly and intuitive. I've used programs similar in function to this before but this one is the most comprehensive and easy to use. They have also done a great job of offering tutorial videos that have been very helpful! I love all of features it offers for sorting and filtering. I can send communication to my clients and mailing list in just a few easy steps. Cons Hmmm, I can't think of anything I don't like about it. I'm loving this tool for my company. Review Source SA Sasha A. Business Owner Education Management Used the software for: 1-2 years ### "Best Investment for to grow your business " May 28, 2019 5.0 We are a Childcare service business that is less than 2 years old and in the past we have struggled with generating leads online, until we discovered Marketing 360. Representative and the Marketing 360 team has helped improved our online business reputation over the past year tremendously. They have helped us generate leads effortlessly by using the most cost effective adwords, designing our website and personalize our promotional flyers. I highly recommend representative and the Marketing 360 team, its worth the investment. Pros The staff is extremely friendly, efficient and readily available for marketing needs Cons Spending money. But who doesn't have to spend money to make money. Overall the software is very affordable and the team works with your budget. However, in order to see better results more money needs to be spent. Review Source VR Verified Reviewer dis Graphic Design Used the software for: I used a free trial ### "una app muy efectiva para marketing" December 4, 2023 4.0 Pros me gusta lo facil e intuitivo que resulta esta app Cons no aparace tan a la vista en las busquedas Review Source Response from Madwire March 27, 2024 Thank you for taking the time to share your positive review with us. We are thrilled to hear that you find our app to be very effective for marketing purposes. It is our goal to provide our customers with a user-friendly and intuitive experience, so we are delighted that you have found our app to be just that. EG Emily G. office manager Medical Practice Used the software for: 6-12 months ### "Not as great as it appears" September 20, 2022 1.0 Not impressed, no one was in a rush to help with anything or get anything done. They do not make you feel like a priority whatsoever. Pros I LIKED all the effort and platforms they had put together to sell the product. I have not seen any of those things since that first call. Cons I don't like being promised a something and never get anything close to it. Especially when your paying a lot for it. Review Source EY Enes Y. Information Technology Information Technology and Services Used the software for: 6-12 months ### "Marketing 360" June 11, 2022 4.0 Pros Thanks to reporting and analysis, I can create a strategy for myself by looking at the data. This is my favorite feature. Cons There is no feature that I dislike the most. The fact that it is both convenient and inexpensive makes the application stand out in its field. Review Source VR Verified Reviewer Owner & Operator Recreational Facilities and Services Used the software for: 1-2 years ### "A great help for our small business" November 28, 2018 5.0 Pros Marketing 360 have helped us greatly get our brand out there and generate more sales. They have the experience and know how to help you get more sales. Since we started using the software our sales have increased by 40%. Cons We did not have any compalints about Marketing 360. It has performed great for us! Review Source Robert W. Project Coordinator Construction Used the software for: 1-2 years ### "Marketing 360 - Great way to get the word out." January 22, 2019 4.0 As I said above, it was an overall great expereince. I would definetly recommend this to a friend or colleague. Pros I liked the integrated approach. They took the lead on all facets of our compay's marketing with a dedicated team and PM assigned to our account. Cons The website backend wasn't very easily customizable, but any edits requested were handled prompty by the Marketing360 team. I would prefer a bit more control, but overall a great experience. Review Source Response from Madwire February 18, 2019 Hi, Robert! Thanks for the review! We're always making edits to our website software - are there particular features or functionality you're looking for? I'd love to communicate that back to our development department. Glad you're enjoying working with your dedicated team! LS Lauanda S. Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Don’t trust maketing 360" February 11, 2022 1.0 Horrible customer service. Don't trust them. They will say all this good things that they will do for your business and they end up not doing. They will promise all kind of stuff and nothing happens . Don’t trust them and don't sign any contract with them you will regret. Pros I like the website and the forms that was inside of the website. Cons Everything else numbers are just numbers and they never converted to client. Review Source Response from Madwire May 12, 2022 Hi, Lauanda. It's nice to see you're still utilizing and enjoying the website. We realize you only worked with our team on the Marketing services side for a few months, but if you're willing to give our management team specific feedback on your customer service experience, please call into the front desk. (888) 872-3734 sO sam O. marketing coordinator Management Consulting Used the software for: 1-2 years ### "Satisfactory " May 4, 2017 5.0 There were some road bumps throughout our professional relationship with Marketing360. I'm not going to pinpoint one specific person or area though because I don't know how the workflow works at the company. We ended up having a new marketing manager assigned to us really late in the game and I must say I was very pleased with the speediness of the changes that needed to be made to our website. Our new manager took care of our needs within a reasonable timely manner. Our site is now where it needs to be. Representative attention to detail in getting our changes done as quickly as he did would've made me change my mind in leaving Marketing360 but unfortunately, we have moved on from them onto a new marketing firm directly connected to Trane. I was given the opportunity to rejoin Marketing360 if our new marketing service should fail us. I would strongly consider this! Pros I like the website Marketing360 created for us. It was done in a timely manner. I appreciated that! The interface of the software was clear and easy to navigate around. If I had any questions about it I could ask and they'd be answered in a timely manner. Cons Unfortunately it took too long for changes to be made to our website. And getting some answers to questions were not given in a timely manner. There were a few factors that were frustrating which unfortunately made us end our professional relationship with Marketing360. Review Source VR Verified Reviewer Owner/Riding Instructor/Horse Trainer Recreational Facilities and Services Used the software for: 2+ years ### "Love this product " November 2, 2018 5.0 Excellent Pros The best! Mitch is amazing. Answers texts and calls after hours. Cons He is the best. I do not have any complaints. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.