--- title: "Marketing 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Marketing 360 the right Roofing solution for you? Explore 1160 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148516/Marketing-360/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Marketing 360 4.5 (1155) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Marketing 360 Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews Stephanie O Satisfied customerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “What I liked most about Marketing 360 was how it combined multiple marketing tools—like CRM, email marketing, ads management, and website building—into a single platform.“ May 21, 2026 KG Kenneth G OperationsFacilities Services, 11 - 50 employeesUsed the software for: 6-12 months. “Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services.“ March 24, 2026 JA Joseph A OwnerRetail, Self-employedUsed the software for: Less than 6 months. “Being able to track every single conversion, form fill, and call gives me a direct line of sight into what's actually driving revenue for my business.“ August 20, 2026 Mike M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor refused to approve transactions on the site.“ April 10, 2026 MEENACHISUNDARAM M Project ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: 6-12 months. “The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency.“ January 29, 2026 Melissa R DesignerApparel & Fashion, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Additionally, some of the built-in modules lack the deeper, advanced capabilities found in dedicated, standalone tools.“ September 12, 2026 Muhammad R Marketing ManagerConsumer Services, Self-employedUsed the software for: I used a free trial. “all-in-one platform that integrates CRM, email marketing, and social media into a single dashboard. “ July 6, 2026 Mike M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results.“ April 10, 2026 ## Showing most helpful reviews Showing 1-25 of 1155 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Priya K. Controller Used the software for: I used a free trial ### "Efficient and relieable" October 30, 2026 5.0 Overall it has been a good tool to use and very efficient. Highly recommend this tool and very user-friendly. Pros It has good security measures in place. All content and data are are treated securuly and privacy is upheld. Customer service is great availabe anytime and response very well to solve any issues. Navigation is easy once you learn the ropes. Cons There is a bit of learning curve but once you familiarize the softward it is easy to navigate. Very useful. Review Source R Reviewer Business Development Manager Used the software for: Less than 1 year ### "Marketing hub for growing businesses" October 11, 2026 4.0 Marketing 360 has been a solid all-in-one platform for managing our campaigns and tracking incoming leads. Instead of logging into separate apps for social posts, email blasts, and customer data, we handle almost everything from a single dashboard. It organized our marketing efforts significantly and saved us a lot of weekly administrative hassle. Pros Having everything under one roof—CRM, social media scheduling, email marketing, and analytics—saves us a ton of time. The single dashboard gives us a clear picture of our marketing performance without needing five different subscriptions. Cons There is a bit of a learning curve during setup because of how many tools are packed into it. The price point can also feel a bit high for very small budgets, but you get a lot of functionality for it. Review Source Manish Y. MarTech Consultant Used the software for: 1-3 years ### "Everything Marketing in One Place" September 24, 2026 4.0 Before, it was more of a disjointed way of communicating what was happening on the marketing side, but now I'm able to see it much better when it comes to leads, campaigns and follow-ups. I save quite a bit of repetitive work each week by utilizing the CRM tasks and automated email campaigns, particularly for follow-ups with leads and recurring campaigns. I've also noticed the support and training material have been helpful when I get stuck, and when you use more of the features on this platform and not just one, it's a value for money. Pros The most thing that I like about it is having the CRM right there with the email campaigns and the social scheduling, you really don't have to move back and forth with the leads and the activity that they did on their campaigns. I also like the mobile access when I am not at my desk, and the contact permissions and customizable CRM set up help to keep the right people on the right information. The value for money a small marketing team can get from one platform is not bad if you take into account the amount of CRM, automation, reporting and campaign functionality that they can use. Cons Some of the deeper settings take a little time to figure out, but the learning curve is not too bad. Review Source R Reviewer Management Used the software for: Less than 1 year ### "A Powerful Marketing Platform for Business Growth with Helpful Tools and Features for Small Businesses" September 23, 2026 5.0 Marketing 360 provides useful marketing tools to help businesses improve visibility attract clients. Pros Marketing 360 offers helpful tools for managing campaigns, tracking leads, and growing online reach. Cons The pricing can be very expensive for small businesses, some features take time to learn and master. Review Source Orlando Q. Tec Informatico Used the software for: Less than 1 year ### "Marketing 360® the best " September 22, 2026 5.0 Marketing 360® is an interesting solution for small and medium-sized businesses looking to simplify their digital marketing and don’t have an in-house team. Its main strength is the integration of tools combined with human support. Its main weakness is the price (which can sometimes be unclear) and the inconsistency of the results. Pros It integrates CRM, website building (Websites 360), ad management (Google, Meta, etc.), email marketing, local listings, review management, and payments. For a small or medium-sized business that doesn’t want to subscribe to half a dozen different tools, it is one of the most comprehensive offerings on the market. The initial onboarding support and the option to have a team that “does the marketing for you” are particularly worth highlighting. This is especially useful for business owners who aren’t digital marketing experts. Cons Pricing is not clearly disclosed publicly, and many users complain that the final cost ends up being higher than expected (especially when managed services or advertising are included). You need to read the contract very carefully. Reviews are highly polarized. Some businesses report good growth and leads, while others feel they paid a lot without seeing a clear return. Success depends heavily on the quality of the assigned team and the level of collaboration from the client. Review Source R Reviewer Administrador Used the software for: Less than 1 year ### "Plataforma completa e fácil de usar" September 22, 2026 5.0 Uma plataforma bastante completa para quem busca centralizar ações de marketing, acompanhar resultados e melhorar a organização das campanhas. Depois de entender os principais recursos, o uso se torna mais prático e produtivo. Pros O Marketing 360 reúne várias ferramentas de marketing em um só lugar, facilitando bastante a organização das campanhas e o acompanhamento dos resultados. A interface é intuitiva e os recursos ajudam a centralizar as atividades. Cons Alguns recursos poderiam ter uma configuração mais simples e a curva de aprendizado pode ser um pouco maior para quem está começando Review Source R Reviewer Talent Acquisition Officer Used the software for: 3-5 years ### "Marketing 360- Marketing Top Tool" September 21, 2026 4.0 My overall experience with this software was good enough. It helped in social media marketing management and its analytics. Pros Marketing 360 is a secure and affordable software that offers good value for money. The customer support team is helpful and quick to respond when needed. I also like the social media management, analytics, and reporting features, which make it easy to manage and track marketing activities. The data is well organized, and the software is easy to navigate and use. Cons The platform offers many features, which make it slightly overwhelming for new users. Some tools could benefit from greater customization and flexibility. Performance can occasionally feel slower when managing larger amounts of data. Review Source R Reviewer Customer Service Rep Used the software for: Less than 1 year ### "marketing360dl" September 15, 2026 4.0 although expensive overall my experience is very positive, having access to marketing professionals and support services is also a big plus for me. Pros Simplifies daily operations by having social media tools, payments and automations in a single platform. Cons although having all the features in one platform can make it overwhelming for new users, could be a bit smoother experience. Review Source Melissa R. Designer Used the software for: Less than 1 year ### "A Powerful All-In-One Hub for Centralized Marketing Management" September 14, 2026 4.0 The software has provided a solid foundation for managing multi-channel digital marketing tasks from one place. The platform design is clean and navigation is intuitive once the initial setup is complete. While the upfront costs and feature complexity require a realistic adjustment period, it serves as a valuable resource for driving business growth and maintaining consistent brand management. Pros I love that it is a truly comprehensive, all-in-one marketing platform. It seamlessly combines essential tools like CRM, email marketing, and social media management into a single, cohesive dashboard. Having a centralized overview of all active campaigns drastically simplifies day-to-day operations and improves overall team efficiency. Cons The overall pricing structure feels quite high and confusing, especially for smaller businesses or solo operators. There is also a noticeable learning curve when first getting the advanced features and automated workflows properly configured. Additionally, some of the built-in modules lack the deeper, advanced capabilities found in dedicated, standalone tools. Review Source VR Verified Reviewer Analyst Used the software for: I used a free trial ### "Lots of Features, but a Bit Expensive" September 14, 2026 3.0 Pros I like that Marketing 360 has a lot of things in one place. You can manage your website, ads, social media, emails, and customers without having to use a bunch of different tools. It’s pretty convenient, especially for a small business. Cons The biggest downside for me is the price. It can get pretty expensive, especially if you’re a small business. There are also a lot of features, so it takes some time to figure everything out. Some of the extra features can add to the cost too. Review Source R Reviewer Design with me Used the software for: Less than 1 year ### "All-in-one marketing platform with strong features" April 21, 2026 5.0 Overall, Marketing 360 is a solid choice for businesses looking for an all-in-one marketing solution. It works well for managing campaigns, tracking leads, and coordinating team efforts in a single system. While it may not match the depth of specialized tools, it provides convenience and efficiency for general marketing needs. Pros The main strength is having multiple marketing tools in one place. Social media scheduling, CRM features, and lead management are integrated, which makes it easier to track campaigns and follow up with prospects. The platform is relatively easy to use once set up, and the dashboard provides a clear overview of performance. Team collaboration is also effective, allowing multiple users to manage campaigns and leads. Cons The cost can be a barrier, especially for small businesses or individuals. Some features feel less advanced compared to dedicated tools in each category (e.g., standalone social media platforms). There can also be a learning curve during initial setup, and customization options may be limited in certain areas. Review Source R Reviewer management Used the software for: Less than 1 year ### "Marketing 360" February 10, 2026 4.0 My overall experience with Marketing 360 was mostly positive, with a few challenges. I liked having many marketing tools all in one place, which made it easier to manage things like social media, websites, email campaigns, and advertising without switching between different platforms. It helped keep everything organized and gave a clear picture of how marketing efforts were performing. Pros What I liked most about Marketing 360 is that it puts many marketing tools in one place. It makes things easier by combining websites, social media, email marketing, and advertising into one system. This saves time because you don’t have to switch between a lot of different programs. Cons What I liked least about Marketing 360 is that it can feel overwhelming at first because there are so many tools and features. It may take time to learn how everything works, especially for beginners. Some parts of the platform may seem complicated if you only need a few basic marketing tools. It can also be more expensive than using separate, simpler tools, which might not be ideal for small businesses with tight budgets. Overall, while it’s powerful, it may feel like more than you need and take time to fully understand. Review Source R Reviewer President Used the software for: I used a free trial ### "Market All Around" July 31, 2026 5.0 Finally, Marketing 360 delivers incredible value for money because it bundles premium enterprise-level features into a very affordable package. We always feel safe knowing that our client information is protected by top-tier platform security protocols and encryption. To top it all off, their customer support team is absolutely phenomenal, providing fast, helpful, and knowledgeable assistance whenever we have a question about setting up a new feature. It is a reliable all-in-one growth platform that scales beautifully with our business. Pros What I like most about Marketing 360 is the comprehensive nature of its built-in digital marketing toolkit. The social media management module is incredibly powerful, allowing our team to schedule, draft, and publish content across multiple platforms simultaneously from a single, centralized dashboard. Additionally, the software offers a user-friendly layout with smooth navigation that makes switching between different marketing campaigns totally seamless, even for beginners. It drastically reduces the amount of time we spend jumping between separate software applications to run our daily marketing operations. Cons Another exceptional feature of Marketing 360 is its robust performance tracking capability. The deeper analytics and reporting functions give our business clear, actionable insights into exactly where our ad spend is working best and which campaigns are driving conversions. This highly organized approach to marketing data management ensures we never lose track of customer leads or historical performance trends. Having all of our consumer metrics clean, accessible, and visual gives us a distinct competitive advantage when planning future quarters. Review Source R Reviewer Operations Used the software for: Less than 1 year ### "A $13,000 Lesson in Bait-and-Switch Marketing" March 25, 2026 1.0 I strongly advise any small business owner to look elsewhere. My experience with Marketing 360 has been a textbook "bait and switch." The "Sales" Trap: The knowledgeable strategist who sold me on the service vanished the moment I signed. I was handed off to a novice "account manager" who lacked basic SEO fundamentals. Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services. The Proof is in the Results: I paid Marketing 360 $2,300/month for 6 months ($13,800 total) and saw zero movement in local rankings. I hired a local SEO specialist for a one-time fee of $200, and they had me ranking for my primary keywords in my city within days. Predatory Contracts: They lock you into a 6-month contract because they know their results won't keep you there. A company with actual skill earns your business monthly; Marketing 360 traps it. They are a sales organization, not a marketing agency. If you value your business's growth and your hard-earned money, stay away. Pros Nothing at all. There is nothing to like about a company that locks you into a contract for 6 months, fails to meet any ROI, and continues to upsell you on additional products/services or "new features we are not offering to existing members". Review Source Mike M. Owner Used the software for: Less than 1 year ### "Stay away from Marketing 360" April 14, 2026 1.0 I used Marketing 360 for three separate companies, and unfortunately, my experience declined significantly over time. I initially signed up with my first company in September 2025. At the beginning, things seemed promising. The website was decent, and the advertising appeared to perform well. Based on that experience, I decided to bring them on for a second company, and eventually a third. That’s when things started to go downhill. For the third company, we entered into a contract of just over $9,000 per month. It took them two full months to deliver a website—meaning we spent approximately $18,000 in advertising fees before even having a functioning site. Over the course of four months, they failed to deliver anything close to what was promised. We did not receive a single phone call, email, or qualified lead from their efforts. Ultimately, we chose to pay an early termination fee just to stop the financial losses. To be clear, the issue was not the business itself—we were generating strong, record-level sales on our own during that same period. The second company was another major disappointment. We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor refused to approve transactions on the site. We even connected the processor with Marketing 360 directly via email, and they were unable to resolve the issues. Across two out of the three companies, we spent thousands of dollars and received no meaningful results. They hold bi-weekly meetings that are presented as marketing reviews, but in my experience, these felt more like upsell calls. Each meeting focused on pushing for additional budget, and no matter how much was approved, the next meeting would always come with requests for more. Even after canceling services, they continued attempting to charge our cards. They did offer to refund the $3,000 website cost, but only in the form of advertising credits—not an actual refund. These credits can only be used if we reactivate an account and spend more money with them. In other words, we would need to spend additional funds just to access the refund. Overall, this has been a very frustrating and costly experience. In my opinion, the value delivered did not come close to the promises made. I would strongly advise others to proceed with caution before committing to their services. Pros The contract ending was the best part about dealing with MArketing 360. The whole program is a cash grab. They produce no results and run up your bill. Cons The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results. The bad contracts. Review Source R Reviewer Self employment Used the software for: 1-3 years ### "Comprehensive Marketing Platform with Excellent Features" July 30, 2026 5.0 My overall experience with Marketing 360 has been very positive. The platform simplifies digital marketing by combining multiple tools into one solution. It has helped streamline workflows, improve campaign management, and make performance tracking much easier. I would recommend it to businesses looking for a comprehensive marketing platform. Pros Marketing 360 offers an all-in-one platform that makes it easy to manage marketing campaigns, social media, customer data, and reporting from a single dashboard. The interface is intuitive, customer support is responsive, and the analytics provide valuable insights for improving marketing performance. Cons The pricing may be higher than some competitors, and it can take some time to learn all of the advanced features. More customization options for reports would also be helpful. Review Source R Reviewer Ditgal marketing manager Used the software for: Less than 1 year ### "Social media management " July 13, 2026 5.0 Overall, customer support is good, Value of money, so much but I don't mind it at all. Social media management, Pros Data management, social media management, customer support, and Security, value of money. Navigation Cons Analytics and reporting, value of money Customer support, navigation security. Data management, analytics and reporting. Review Source R Reviewer Entertainer Used the software for: Less than 1 year ### "Great Results from an Incredible Team" May 17, 2022 5.0 Marketing 360 has been great. I was fortunate to be partnered up with \[SENSITIVE CONTENT\] and his team. We have been able to achieve more in the few months I've worked with him than I was able to on my own over the past several years. He is responsive, awesome to work with, takes my suggestions and ideas, and is able to stay with me and the goals I have. Pros The software is fairly simple to use. I have used different CRMs, payment processors, and website tools in the past. This software is right on par (if not more advanced) than the others. It is incredibly easy to use! The built-in automation, payment processor, and nurture tools are incredible. Cons The only part of the software that I think could be improved upon would be the social media tools. This could be (mostly) because I haven't used them a whole lot. I find it is almost easier to jump in and post on the different social media accounts myself. Review Source Kenya C. CWO/CHHC/OWNER/OPERATOR Used the software for: Less than 1 year ### "The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING ...." September 16, 2021 5.0 I enjoy my team \[SENSITIVE CONTENT\]. The entire experience from start until now has been professional. I like having the support. Speaking weekly is invaluable. Pros The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING and actually taking the time to learn and push buttons. It's kind of like having a new cell phone. You learn new features along the way. I liked that everything is at your finger tips Cons Maybe it was me. Maybe it was system interface errors. Not often but sometimes languages simply were not communicating. That's when you walk away and go have Margaritas. This happens in every situation where Tech is involved. Nothing to be concerned about . Review Source R Reviewer Senior Advisor Used the software for: 1-3 years ### "Guided tool for new user" May 18, 2026 5.0 The customer support and guided marketing services are also very helpful, especially for small businesses that need extra help. The platform is user-friendly, and the reporting tools make it easier to track marketing performance and business growth. Pros I like the most aboutMarketing 360 is that that it combines many marketing tools in one platform, such as website management, social media marketing, CRM, email campaigns, and analytics. Cons It can feel overwhelming at first because it has many tools and features to learn. Some customization options are also limited compared to using specialized marketing software separately. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Marketing 360 the way to go for all an all-in-one platform" May 23, 2025 5.0 My overall experience is great. It has had some learning curves but overall it is a great product for small to medium-sized businesses. Pros What I like the most about Marketing 360 is that it is an All-in-one platform. I can combine Social media management, SMS, and E-commerce into one dashboard. Cons The learning curve on it is a lot, but if you have the time to sit through it and get it down, you will not be disappointed. Review Source R Reviewer Self employed Used the software for: Less than 1 year ### "Fantastic Company " September 19, 2025 5.0 Pros They assisted me in creating my website and turned my vision into reality. Fantastic company, I absolutely adore my website. I will certainly be suggesting this business to others! Cons I really don’t have or know of any complaints, they were a great company to work with,everything is running fine Review Source Kayla C. Director Used the software for: Less than 1 year ### "Marketing 360 Is great! " August 12, 2026 5.0 Pros Marketing 369 is a great tool to use. It combines data management and helps to organize social media. I love the features even if they are complex. Cons Marketing 360 is sometimes hard to navigate. It can be tricky to find the correct platform. It’s overall well designed and maintained though. Review Source R Reviewer owner Used the software for: I used a free trial ### "Honest review" January 30, 2026 3.0 My overall experience and marketing 360 I feel like was great as far as customer service, but I did not sign up due to the fact that it was above my knee Pros what I like most about marketing 360 is that they are very consistent with their marketing is as to trying to get their customers to come aboard Cons what I like least about marketing 360 was that the price was very expensive and above my means it didn’t work out for me Review Source Aubrey C. CEO Used the software for: Less than 1 year ### "Complete Waste of Money!!" March 5, 2025 1.0 Marketing 360 is a scam. I paid over $20,000 for a website redo that was sloppy and full of typos etc. An AI and I could have done way better in a week or less. Their marketing was just as bad—generic, ineffective, and a complete waste of money. I raised concerns with my rep Eric Woods multiple times and got nothing but excuses and empty promises. Now I have to fix the mess myself and it's a bigger project than starting fresh. These guys lure in small businesses with big promises, overcharge, and deliver garbage. DO NOT waste your money with these con artists! Pros Communication was great but the promises were not met. Cons Over priced and super unprofessional. Just use AI! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.