# Marketing 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Marketing 360 the right Social Media Marketing solution for you? Explore 1135 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148516/Marketing-360/reviews --- Marketing 360 4.5 (1135) [View alternatives](https://www.capterra.com/p/148516/Marketing-360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Reviews of Marketing 360 Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews MEENACHISUNDARAM M Project ManagerArchitecture & Planning, 2 - 10 employeesUsed the software for: 6-12 months. “The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency.“ January 29, 2026 KG Kenneth G OperationsFacilities Services, 11 - 50 employeesUsed the software for: 6-12 months. “Incompetent Strategy: Despite being a local business, they wasted my budget on broad-match keywords and generic pages for the first several months. When I pointed out the lack of ROI, instead of fixing their errors, they consistently tried to upsell me on more services.“ March 24, 2026 NP Nicholas P Vp of salesConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “as our account manager, we feel confident, supported, and excited about where our marketing is headed. If you’re looking for a marketing partner that delivers both great technology and exceptional service, Marketing 360—and especially \[sensitive content hidden\]“ March 13, 2026 Mike M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “We paid nearly $3,000 for a website that took over a month to complete, and the final product was extremely poor—so much so that our credit card processor refused to approve transactions on the site.“ April 10, 2026 Manit A Digital Marketing ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform provides a wide range of features overall, and the email templates are well designed and simple to customize.“ February 3, 2026 Mike M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “The constant demand for more money, bad billing practices, subpar advertising, lack of accountability, poor web development, provided no results.“ April 10, 2026 jH jack H Staff EngineerComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “It's so much easier to track campaigns and see performance data in one place, especially with the CRM integration.“ March 30, 2026 JW JUSTIN W OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract.“ February 17, 2026 ## Showing most helpful reviews Showing 1-25 of 1135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Manit A. Digital Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "Easy to Use All in One Marketing Platform" February 3, 2026 4.0 Overall, Marketing 360 has been a solid all in one marketing platform that simplifies managing campaigns across channels. It is easy to use and well supported, though some advanced features and reporting could be more flexible. Pros Marketing 360 offers good security and delivers strong value for money by combining multiple marketing tools into one platform. Customer support is responsive and helpful, making onboarding and issue resolution easier. The social media management tools are convenient for scheduling and tracking posts, while the email marketing features are easy to use and effective. The platform provides a wide range of features overall, and the email templates are well designed and simple to customize. Cons Some features feel limited compared to specialized tools, and advanced customization options can be restrictive. Pricing may feel high for smaller businesses that do not use all features. Reporting depth could be improved, and occasional performance slowdowns are noticeable. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because of limited features and templates. Review Source Response from Madwire February 10, 2026 We are happy to hear that you are finding such strong value in our all-in-one platform! It is great to know that our social media management tools and email marketing features—especially our customizable templates—are making your campaign management easier. We also appreciate you mentioning our security and the responsiveness of our customer support team; we pride ourselves on being there to help during onboarding and beyond. We hear you on the need for more advanced customization and deeper reporting. We are constantly working to refine our features so they can compete with specialized tools, and your feedback on performance and pricing helps us better serve businesses of all sizes. We are glad that we can provide a solid, well-supported home for your marketing efforts! MEENACHISUNDARAM M. Project Manager Architecture & Planning Used the software for: 6-12 months ### "Product Satisfaction regarding Usage - Review" January 29, 2026 4.0 My overall experience with Marketing 360 has been positive, despite the few drawbacks and difficulties mentioned above. The platform's automation capabilities significantly streamlined our marketing efforts, saving time and resources. However, I would appreciate improvements in mobile optimization, customer support options, and pricing. Despite some areas of improvement, Marketing 360 remains a reliable choice for comprehensive marketing automation. Pros Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface. The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency. Moreover, it's detailed analytics and reporting tools provide valuable insights for data-driven decision-making. Its customer relationship management (CRM) integration and marketing automation capabilities make it a powerful tool for managing customer relationships effectively. Overall, It empowers marketers to drive more targeted and successful marketing efforts. Cons I least liked: First, the platform is not optimized for mobile devices, which makes managing marketing campaigns and tracking analytics on a mobile device challenging. Second, the customer support options are limited, with only email and online ticket submission for resolving issues. Lastly, the pricing can be expensive for startups and small businesses, making it less accessible for smaller marketing teams. Although these limitations exist, Marketing 360 remains a powerful marketing platform for managing various advertising campaigns. Review Source Response from Madwire February 10, 2026 We are so glad to hear that our automation tools and user-friendly interface are helping you streamline your campaigns and social media management. It is great to know that our CRM integration and detailed analytics are providing the insights you need to drive successful results. We also appreciate your candid feedback regarding our mobile experience and support options. We are always looking for ways to improve, and your comments on pricing for startups give us a lot to consider as we evolve. We are thrilled that, overall, you find Marketing 360 a powerful and reliable partner for your business! JW JUSTIN W. Owner Consumer Services Used the software for: 6-12 months ### "Worst Business Experience Ever" February 17, 2026 1.0 The worst business experience I have had in my 10 years. Unprofessional. They have a slick salesman up front to make you feel good but once you get turned over to the fulfillment team it turned into a crap show. The last 3 months they were running just Google Local Service Ads. I told them at the beginning I need at least 30 leads a week and between the 3 main Ad places I couldn't even get 10 leads a week. One weekend I got 40 leads in 3 days so you think ok maybe we have something. Over 90% of those were from out of STATE!! Come to find out someone forgot to hit a button so the ad wouldn't go out that far. Do NOT HIRE. Save yourself the time and headache. Also there was so many grammatical errors on the website it was embarrassing. Good thing my wife is an English major we fixed that ourselves because when we told them about it they acted like it was an inconvience. Pros This is the worst company for marketing. Nothing they said happened. They were to build me a brand new website from scratch and basically copied and pasted my website from someone else. I got a letter for cease and desist for plagiarism. Their main purpose was to run Google and Facebook ads. It took them a month to get just the FB Ads running. Their fee includes your Ad spend. My ad spend never maxed out so where did that money go? I had one person on my account he was a little out of touch with things. He wanted me to build a page for people from out of state to fly in and work with me when they couldn't even do the local ads correctly. Everything that could go wrong did. There is so much more I have to write. The fact that you can't leave a Google or Facebook review is very suspicious. I used them from the end of April to end of October a 6 month period. Cons They almost put me out of business. I had to hire another company to run ads while I was paying them to survive the last 3 months of their 6 month contract. I wasted $24,000 in 6 months and that's not even counting potential business. Review Source VR Verified Reviewer CEO E-Learning Used the software for: Less than 6 months ### "Great for larger companies" January 20, 2026 5.0 I think it's a good product just maybe better suited for companies with a very large staffing I'd say. Pros Its an effective marketing all in one software that helps with tracking and management of security of social platforms and emailing mechanisms Cons I have not have great experiences with their customer support and I do believe it was extremely expensive for me and it never used all the features so it wasn't valuable for me money wise Review Source Response from Madwire January 30, 2026 We appreciate you highlighting the effectiveness of the platform! It’s great to know the "all-in-one" nature of the software stood out to you. We are genuinely sorry to hear that our customer support didn't meet your expectations and that the price point didn't feel like a match for your current scale. We aim to provide value for businesses of all sizes. Patricia M. Content Creator Apparel & Fashion Used the software for: 1-2 years ### "Great for Social Media" January 12, 2026 5.0 my overall experience is beyond my expectation. I love how easy it is to send information out to my subscribers Pros This is a very secured way to manage your social media platform to send email newsletters to subscribers Cons it's a bit difficult to integrate but once done, it is a really cool software to use. It is worth the effort Review Source Response from Madwire January 30, 2026 It is great to hear that our software is exceeding your expectations! We are glad you find it to be a secure and effective way to manage your social media and newsletters. While we know the initial integration can take some effort, we are thrilled that you’re now enjoying how easy it is to communicate with your subscribers. NB Natalia B. CEO Consumer Goods Used the software for: 6-12 months ### "RUN, DON'T WALK!" June 9, 2025 1.0 Marketing 360 presents itself as a full-service digital marketing agency tailored for small businesses, offering services such as website design, SEO, social media management, and paid advertising. However, my experience with the company reveals a troubling pattern of excessive, undisclosed charges and gross mismanagement of advertising budgets that resulted in significant financial harm to my business. Upon entering into a service agreement with Marketing 360, I was not properly informed of the true costs associated with their platform and services. Fees that were either vaguely explained or entirely omitted during the onboarding process began appearing on my billing statements, including recurring platform charges and inflated service fees that far exceeded the value of the work delivered. More critically, Marketing 360 launched paid advertising campaigns without the oversight of a qualified or certified ad specialist. The campaigns were poorly targeted, lacked strategic planning, and yielded no measurable return on investment. Despite spending thousands of dollars on ads through their system, I received minimal traffic and zero conversion, all while being kept in the dark about how these funds were actually used. Repeated attempts to get clarification, transparency, or adjustments to billing and ad strategy were either ignored or met with dismissive responses. Their opaque billing practices and lack of accountability reflect a serious failure in client stewardship, professionalism, and ethical standards. As a result of Marketing 360’s actions and omissions, I incurred substantial financial losses, lost marketing momentum, and endured considerable stress. I believe this company misrepresents the quality and scope of their services, exploits small business owners unfamiliar with digital marketing, and engages in practices that should be investigated for potential consumer protection violations. Pros NOTHING, AWFUL - STAY AWAY! This company is a huge scam to collect inflated fees and they manage nothing properly. Cons Caused me significant financial harm as a small business owner. This company is a huge scam to collect inflated fees and they manage nothing properly. Review Source MK Mathieu K. Senior Marketing Officer Media Production Used the software for: 2+ years ### "All-in-One Digital Marketing Platform." January 26, 2026 4.0 Pros Offers effective digital marketing through social media management, emails and landing pages. Its easy to use and has multiple email templates for email marketing. Cons The cost of acquiring the platform can be expensive and confusing for new users. When you add a service, the price goes up. Review Source Response from Madwire February 5, 2026 Thank you for your review, Mathieu! We are glad you find the platform easy to use and effective for your digital marketing efforts. AL Amanda L. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "They are not transparent, and they lack integrity." June 29, 2025 1.0 My overall experience is very poor. It also was misleading as I explained what I want, what I’m looking for. I ended up getting all the whistles and bells. All I really needed was one thing from them and that was to edit and post my content that was it. I did not need any fancy website. I will keep you updated. If I get this resolved, I will change my review but till then this days.. Pros Signed up 6/24/25 sales team which are 2 people on the zoom call and sell you the moon and stars. Professional but wants to do more than what you’re looking for. Cons Same day I signed up I ask for a full refund due to the lost of trust. My fault I should have done more digging on the this business. What I value is integrity and unfortunately they do not. If you look at the Better Business Bureau, they have an F if you look at the Reddit reviews, they are all bad not one good review. This is a community of people sticking together and unfortunately, I was scammed under 24 hour notice I asked for a refund. I did not do the on boarding. I did not Proceed declined everything and still never received a refund. I was told I needed to talk to them on the phone to go over the details in order to getting the refund. During the call they ask why I changed my mind which I didn’t really feel comfortable explaining what I found and felt they would ghost me. Which they did Review Source Jackie S. Self employed Retail Used the software for: Less than 6 months ### "Fantastic Company " September 18, 2025 5.0 Pros They assisted me in creating my website and turned my vision into reality. Fantastic company, I absolutely adore my website. I will certainly be suggesting this business to others! Cons I really don’t have or know of any complaints, they were a great company to work with,everything is running fine Review Source Response from Madwire November 12, 2025 Thank you for your review, Jackie! We are so glad to hear that you are so happy with your website and that our team provided you with a great experience. We look forward to continuing to work together! AR Austin R. Owner Construction Used the software for: Less than 6 months ### "Thankful to the team. " September 17, 2025 5.0 \[sensitive content hidden\] and team are experienced and know their stuff. I’m thankful to have the support they gave me and provided me with a great website and tips and tricks in the platform. Pros The price point, the services, the support. I like the ease of controlling my roofing business from one platform. Cons There have been no cons. So far, there is nothing that I dislike about Marketing 360. It’s diverse and complex, so I have some homework to do. But thankful to the team to guide me through it. Review Source Response from Madwire November 12, 2025 Austin, thank you so much for taking the time to leave your feedback. We created the Marketing 360 platform to give business owners all the tools they need all in one place so we are so glad to hear that you are enjoying the ease of use. We look forward to a long and successful partnership! CKC Coach KENYA C. CWO/CHHC/OWNER/OPERATOR Health, Wellness and Fitness Used the software for: 6-12 months ### "The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING ...." September 14, 2021 5.0 I enjoy my team \[SENSITIVE CONTENT\]. The entire experience from start until now has been professional. I like having the support. Speaking weekly is invaluable. Pros The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING and actually taking the time to learn and push buttons. It's kind of like having a new cell phone. You learn new features along the way. I liked that everything is at your finger tips Cons Maybe it was me. Maybe it was system interface errors. Not often but sometimes languages simply were not communicating. That's when you walk away and go have Margaritas. This happens in every situation where Tech is involved. Nothing to be concerned about . Reason for choosing Marketing 360 Truth is I am not much of a shopper. \[SENSITIVE CONTENT\] and I vibe, day one. Their products looked professional. The presentation to me was professional and easy to understand. And since commencement i think we've done good work. As we speak we are moving into the next phase and the fruits of out labor should start showing. I'll keep yo posted. #stayhealthymyfriends Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I wanted the support of a company. Truth is I had CC for over 5 years and never used it. 360 gives you homework so it's a two way street Review Source Response from Madwire September 16, 2021 Hi, Coach Kenya. So glad to hear you've enjoyed working with our team. Please let us know if there's ever anything specific in the platform that is giving you errors or putting you into a margarita-induced state. Our tech team definitely wants to know about that stuff so we can address them. We're looking forward to working with you for years to come! PD Presley D. Owner Consumer Services Used the software for: 6-12 months ### "Great platform! A must for small business owners!" November 4, 2024 5.0 This platform literally has EVERYTHING! I lack in the marketing aspect of being a business owner, so Marketing360 has been so helpful! Pros Marketing360 helped me build a AWESOME website! They also helped me turn around -360degrees my social media for my business. They keep my social media profiles updated and help me send marketing emails to current and potential customers. Cons Wish this platform was a tad more affordable for small business owners. Review Source Response from Madwire November 12, 2024 Thank you so much for your review! We are thrilled to heaer that our team has been such a great asset for your business and that you find the platform to be an effective tool to help you market your business. We look forward to our continued partnership! BB BOBBY B. PARTNER Construction Used the software for: 1-2 years ### "GREAT CUSTOMER SERVICE" September 13, 2024 5.0 THEY ARE PHENOMENAL, AND WE WILL CONTINUE DOING BUSINESS WITH THEM! Pros We've used 360 Marketing for a while now, and they do a great job! I'm writing this review because we are impressed with their customer service. I called in with an issue right at their closing time because of a problem with an ex-employee whose email was still listed on our site. \[sensitive content hidden\] was amazing! Even though it was Friday at % p.m., he still took the time to assist me in removing the ex-employee. GREAT TEAM. ELITE EXTERIORS ROOFING & RESTORATION Cons LOVE EVERYTHING ABOUT THEM. I'VE NEVER CALLED IN AND THEM NOT DO EVERYTHING TO ANSWER MY QUESTIONS Review Source JL Jaco L. Manager Construction Used the software for: 1-2 years ### "Marketing 360" September 17, 2024 5.0 Overall I'll say they have a good rating,streamlined bussines and very good to work with. Pros Very good support team and it's track performance across multiple channels. Cons Priceing a bit steep especially for the small business. Review Source Response from Madwire September 19, 2024 Thank you for your review, Jaco! We are glad to hear that you have found our team to be good to work with. We look forward to our continued partership! OC Okafor C. Sales person Apparel & Fashion Used the software for: 6-12 months ### "Supportive and dependable." August 7, 2024 5.0 It's smooth, reliable and dependable. It's a supportive soft ware that is suitable for business. Pros The fact that it helps small business owners in running their business smooth and easy Cons It's easy for business and helps in CRM. Review Source SP SAROJBEN P. Caregiver Hospital & Health Care Used the software for: 1-2 years ### "Review of Marketing 360" June 25, 2024 5.0 Pros What I like most is that the software is simple to use. It has built in automation, payment processor, and nurture tools. Cons What I like least is the social media tools. It is more user friendly to go to different social media accounts instead. Review Source ML Maritza L. Owner Medical Practice Used the software for: Less than 6 months ### "The worse service " June 7, 2024 1.0 Very unfortunate and unsatisfying. 360 lie and wasted my money and time. They don’t do anything and the responsible person usually calls with news about what happened all month and getting ready for the ads that were never done. It is madwire marketing company hiding under a new name 360 marketing. Be careful! Stay away from this scam ! Pros 360 did not do anything that was promise. All sounded good but they did not deliver.\[sensitive content hidden\] did not do anything of the work promise then he let me know that it was quitting leave my account unfinished and with non compliance of what it was promise Cons I don’t like that they get you meeting with multiple people to set up an amazing marketing strategy then the employee quits the the new employee offers to start a fresh plan totally different than the one I initially paid. Reason for choosing Marketing 360 They show great reviews but those reviews are fake Review Source MJ Milla J. Management Education Management Used the software for: 6-12 months ### "Matrix360 " March 31, 2024 5.0 Very satisfied customer, Thank you. Time saving and less effort. Pros \- It offers a comprehensive suite of marketing tools in one platform, which can simplify marketing efforts for small businesses. - The platform is user-friendly and easy to navigate, even for those with limited technical knowledge. - The analytics and reporting features are robust, providing valuable insights into website traffic, email campaign performance, and other key metrics. - The customer support team is responsive and helpful, offering guidance and assistance when needed. - The pricing is transparent and competitive, making it accessible for small businesses with limited budgets. Cons It's an all-in-one marketing platform that can help you streamline your marketing efforts and save time. Review Source Response from Madwire April 4, 2024 Milla, Thank you for taking the time to leave us such a detailed and positive review. We are thrilled to hear that our platform has been able to simplify your marketing efforts and provide valuable insights through our analytics and reporting features. Our customer support team works hard to provide responsive and helpful assistance, so we are glad to know that you have received guidance when needed. Thank you for choosing our platform for your marketing needs. We appreciate your feedback and look forward to continuing to support your business. GK Gina K. Owner & Lead Designer Design Used the software for: 2+ years ### "The platform is great. but the people are better" August 29, 2018 5.0 I've been with Marketing 360 over two years now. From day one the level of service I received from every person I worked with was exceptional. I've referred at least 10 other businesses owners I know to Marketing 360 and they're all extremely happy as well. Pretty much, anybody business owner I talk to I tell about how amazing Marketing 360 is. I can't image running my business at this point without Marketing 360. I love the fact that through one company I have everything I need. I literally don't use any other tools to run my business except for Quickbooks for my accounting and Google Apps for my email and online documents, etc.. So if you are looking for a powerful software platform to build your business on I think you'll find Marketing 360 is hard to beat. But the real difference maker is the people. Having dedicated specialists do everything for you is such a huge value. I basically have my own marketing team without the cost by working with Marketing 360. I can't express enough how powerful that has been for me. My final advice is to be patient. The marketing works really well, but it takes time. The results I'm getting now (2 years later) are 4-5 times better than the results I got inside the first 6 months even though my advertising budget is roughly the same as it was then. But my ads are better now, my rankings on Google are higher, my social media presence is better and more. So be patient and commit long-term. Pros The best part about Marketing 360, at least for me, is that fact that they do everything for you. My Marketing Executive is amazing. Whenever I need something done or have a question, I just give him a quick call or shoot him a quick text and he knocks it out. Candice, my CRM expert is so awesome. She has taken so much time to walk me and my team through how to use the CRM and set it up so it works perfectly for our business. The CRM has been a game-changer for us. I have worked with so many incredible people at Marketing 360 it's hard to remember them all. But everyone is friendly, knowledgeable and a joy to work with. As far as products & services go, the Marketing 360 platform has it all. They designed and manage my website, which I love. The website took about 2 and a half weeks to design and get live. It took about a week to get the initial website designed and built, we then went back and forth 2-3 times on revisions until I approved it to go live. My project manager called me every 2-3 days to give me an update which was great. Once the website was live, marketing executive took over and started all the marketing campaigns. I gave him some guidance, but for the most part, he took the lead and wrote and designed all our ads for Google and social media, etc. It was pretty hands off for me which was great. The ads started to drive traffic and leads about 4-5 days after the website was live! From there I really started to heavily use the CRM and love it! Cons The Marketing 360 platform does it all (website, crm, email, text message marketing, google ads, social ads, etc...) which can be intimidating to setup and learn! The good news is, Marketing 360 has dedicated people assigned to your account which setup everything for you, answer your questions, provide training, etc.. Without their help, I'm not sure I'd have the time or skill to do it all myself. So it's great that they offer that at no additional cost. My CRM expert must have spent countless hours working on my account and it was all included free! Very thankful. The reason I signed up with Marketing 360 was the fact that I did not have to do it all myself. I spent a lot of time looking around at other solutions and found a lot of great tools/platforms out there, but none offered the level of dedicated support that Marketing 360 did so that was the deciding factor for me. Review Source Response from Madwire August 30, 2018 Hi Gina! Wow! Thanks for taking the time to write us such a detailed and in-depth review! I really appreciate your honesty and candor. I wanted to take a moment and touch on a few points you brought up. First - it sounds like we got your site live in about 15 business days or less which is exactly what we aim for! I'm happy to hear we reached that milestone. Second, it sounds like you're using just about every service that we offer - pay-per-click advertising, email, SMS marketing, CRM, etc. Managing all of those services on your own take time away from running your business, and by utilizing everything we offer you give yourself an even greater chance of success. Like you said, taking advantage of your dedicated support team and getting the most out of every single service essentially gives you your own marketing team! You and your team have been great to work with these past 2 years and I wanted to personally thank you so much for your trust & partnership! LA Leif A. Founder Used the software for: 6-12 months ### "IF YOU ARE THINKING ABOUT HIRING MARKETING360, YOU NEED TO READ THIS REVIEW" March 10, 2018 1.0 Pros There are only two pros: 1) First and foremost, my contract with Marketing360 is finally over. 2) I was forced to learn everything about sales and marketing that I was trying to delegate. Cons Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me. Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor. To be perfectly frank, you'd be better off lighting your money on fire than hiring Marketing360 - at least doing so would spare you months of frustration, anger, and disappointment. Hiring them was the worst decision I've ever made. Their sales guys were a bit pushy, but raised no red flags. The issues started after I signed my contract. They convinced me that my website needed to be redone, so we embarked on a 2-month search for fool's gold. Unfortunately, I didn't realize that their web designers build their customer's websites on the back of a clunky, archaic platform that they call "UXI." I have used Squarespace, Wix, Wordpress, Leadpages, and ClickFunnels, so I know a thing or two about website builders. UXI is unspeakably bad. And the worst thing is that they can literally hold your website hostage - should you decide to part ways with them - because they have total control over the backend. It took them over 2 months to "optimize my website for conversions" on UXI. I repeatedly requested access to the backend of this website during these 2 months and they told me that they couldn't allow me to do that because they were afraid that I would "break the site." Finally, my marketing executive relented and jokingly told me on a call that "if you break it, you bought it", referring to the complex UXi platform. She then conceded that their developers have trouble using it. Their developers!! Who in their right mind would want to run their business website on a custom platform that its developers have trouble using? At this point, I quickly learned how dreadful the whole platform was. Plus, the initial designs were complete garbage. I had to re-design my entire site myself using Wordpress and I did it over a weekend. It took me less than 48 hours to do the exact same thing that was taking them over 2 months! At every step in the design, the Marketing360 team pushed back on my requests for edits. To them, this was a get-in-and-out, cookie-cutter, copy-and-paste job, while to me, my website is the face of my awesome company - my livelihood - and I truly cared how it represented me and my brand. I wanted it to be welcoming and thoughtful, not a clunky, "conversion-optimized" mess. Things only went downhill from there. Response time was generally about a day, which - in many parts of the country - is longer than Amazon takes to deliver your order. Even worse, they take off weekends, so if something goes wrong with an ad over the weekend, you're screwed. This ruined many of my weekends. My marking executive did not deliver any ad mock-ups on time and she required so much hand-holding that I eventually just spoon fed her all of the ad copy, audience targeting segmentation, and literally everything else. Just to be clear, I want to say that again...I quickly realized that the only way I could contain my losses in this terrible business relationship was to do all of the ads myself. I made ALL the landing pages, ALL of the copy, ALL of the ad images, created ALL the audiences, EVERYTHING! I had to even teach myself how to do Facebook retargeting, which was the major reason I hired them in the first place. They require you to sign a 6-month contract and if you decide that you want out, they'll charge you an early termination fee. So, I just kept paying them to spend my money. Marketing360 basically just worked as my Facebook ad bank, boosting my ads with the money that I gave them. Except this bank charges you thousands of dollars to help you waste your money. As a 25-year-old who supports his "side hustle" business by working full time as an engineer, this essentially meant that I was just burning through my savings. Shortly thereafter, my marketing executive sent me an email to tell me that she was leaving the company. I don't know if she quit or was fired, but I can't say I was surprised. My new marketing executive began working with me 2 weeks before a huge product launch that I had been working on for months. This was basically a make-or-break product launch for my business that was on life support. Ironically, my useless marketing budget was to blame. My new marketing executive was far better (hence the 2 stars), but the rocky relationship and abysmal results continued. On January 23rd, 2018, I asked for a refund of all the unused ad credits that I hadn't spent. In my contract, I was required to pay per month, of which went to ad credits. Little did I know that they actually skim off a percentage of all the ad credits spend to manage the ads. Something that was not spelled out in the contract. When I asked to just take my unspent marketing budget and walk away, his management flatly declined despite us being outside of the 6-month contract window. Their reason?? They said that they "want the opportunity to win my business back." I told them that there was nothing they could do to mend the relationship, and they still declined. I even offered to pay them their "ad premium" (the percentage of money that they scrape off the top of every marketing dollar they spend for you - this was NOT mentioned at all in the contract by the way) on all but they still refused. I had to spend on underperforming ads just to burn through my money because the alternative was them simply keeping it. And I say "underperforming ads" because I launched the EXACT SAME ADS (same images, videos, copy, targeting) and mine consistently had a 1,000% to 3,000% higher conversion. I showed them data from multiple ads proving this and they gave me the runaround every time. Unbelievable. The icing on the cake was spending of my "creative hour credits" to one of their video editors for a 20-second promo clip and they sent me an unfinished version and told me that they burned through all the credits. They said I would have to pay them /hour to finish it. This doesn't make any sense because I provided all of the footage and told them precisely how I wanted it to be edited. Another thing that I ended up doing myself in a few hours. If you scroll down to reviews left in August, you will see that I left a positive review. Well, I wish I could delete it, but I can't. The reason I left this review is that they hounded me for a review from week 1. After a handful of email requests to leave a review in the first month, I begrudgingly did because I didn't want to damage our already fragile relationship. If you scroll down, you will see that there are NUMEROUS 1-star reviews, but for some reason, those reviews don't get factored into their perfect "5-star" score. The only thing worse than the I wasted on this company was the stress and aggravation that plagued me on a daily basis. Once famously quipped that building a company is like "eating glass and staring into the abyss" - well obviously Elon has never hired Marketing360, because his entrepreneurial experience would have been worse. One final point that you need to embrace: sales and marketing is THE MOST IMPORTANT part of your business. I wish businesses succeeded or failed by the quality of their product and service alone, but unfortunately, that's not the case. For the good of your business, you MUST NOT delegate your sales and marketing. If you are in the early stages of your business, this is even more important. You need to know that not all 20-somethings with an iPhone and 1,000 followers on Instagram know how to market in the digital world. If you can't market your business and sell your vision, don't expect someone to be able to do it for you. If you know how to log into Facebook, then you can figure out how to make your own ads. I taught myself in the past 6 months and I've gotten pretty good. Over the course of 8 months, Marketing360 did not help me to make a single sale. I spent working with Marketing360 with nothing to show for it. I messed up, but you don't have to. Please do your homework and think long and hard about this decision. I wish you all the best in your entrepreneurial endeavors. Review Source VR Verified Reviewer Director of Digital Marketing Financial Services Used the software for: 2+ years ### "Not bad, but you can do better" June 29, 2022 3.0 It's expensive, didn't integrate with gmail, doesn't allow for many outside connections to other apps and software you use. It's very much "all of it or none of it" in terms of design and doesn't allow you to piecemeal useful parts with other softwares you use. Pros The interface is nice and attractive, and navigation is easy. It's easy to find what you're looking for. Cons SMS does not include two-way texting like other SMS platforms. Email marketing tagging and segmentation is more difficult than it should be. The analytics is a joke - aggregate numbers with no segmentation make the platform analytically useless. Reason for choosing Marketing 360 I eventually went with GoHighLevel. It's half the price and does more. Review Source Roy H. Vice President Marketing Used the software for: 6-12 months ### "Great Team of Professionals to Work With" June 21, 2018 5.0 It all works together. That is incredibly important. You need all your sources to be able to come into one location and be tracked. Leads are the businesses life blood.If you can't track everything you do, you are just shooting in the dark. Pros Most small businesses have a person to do their website, another to do their social media. Working with the team at Marketing 360 I have an expert in every field working on my businesses that are working together. They created a great logo, an incredible website that I have received major accolades for, social media, blogs, videos, etc. that all work together to make my business look professional and keep me on page one for all my keywords. Then they do all the things I hate doing like setting up and populating my CRM. They provide a calendar where my assistance can update my calendar. Then they do something most small businesses never do; they track EVERYTHING. We know immediately when something is working or not working. Most businesses are just shooting in the dark. This process take a while. If you only tried Marketing 360 for 6 months, you haven't given it a fair shake. Marketing takes a while. I know. I have been doing marketing for several years. It takes time to dial it in. Time busy business people do not have. That why I turned 99% of my marketing over to a TEAM, the team of Marketing 360; They work together to bring me customers and brand my business with a consistent message. Cons I wish the calendar would tie into my other calendars. Other than that, I have been very satisfied with Marketing 360 and the software. Review Source Response from Madwire July 11, 2018 Roy, thank you so much for your review and feedback. We appreciate and value the feedback. All ships rise together and we are excited to work with you and build your business up continuously. Thanks for your business. TR Tiago R. Programmer Computer Software Used the software for: Less than 6 months ### "The awesome Marketing 360 !" April 27, 2023 5.0 Overall, mine experience with Marketing 360 has been positive. The platform has helped us streamline our marketing efforts and has provided us with the insights we need to make data-driven decisions. While the cost may be a barrier for some businesses, the personalized approach and comprehensive features make it worth the investment! Pros Marketing 360 offers a range of tools and services that help streamline our marketing efforts. From email marketing to social media management to website design, everything we need to reach our target audience is available in one platform. The website takes a personalized approach to their services, ensuring that the solutions they provide fit our specific business needs. The team of experts assigned to our account are knowledgeable and helpful, providing us with advice and guidance whenever we need it. The Marketing 360 interface is intuitive and user-friendly, making it easy for us to manage our marketing campaigns. The platform is well-designed, and it's easy to navigate to the different features and tools. One of the standout features of it is the analytics and reporting capabilities. The platform provides in-depth insights into our marketing efforts, including detailed reports on website traffic, social media engagement, and email campaign performance. Cons The cost of using Marketing 360 can be high, especially for smaller businesses. However, the platform's comprehensive features and customized solutions make it a worthwhile investment and like any new software, there is a learning curve when it comes to using Marketing 360 effectively. However, the team at Marketing 360 provides ample support and resources to help us get up to speed. Review Source Emre Ç. Software developer Computer Software Used the software for: 1-2 years ### "Improves your marketing and sales rates." November 27, 2022 5.0 I was introduced to Marketing 360 by a friend who had used their services prior to me. I was intrigued by the concept of their marketing services and was excited to have them work with me. At first, I was skeptical about the services they provided, as I had never heard of their company. After using their services, I was pleasantly surprised to learn that their services are actually very affordable, especially in comparison to other marketing companies. Their services are very affordable and effective. Pros I've done a lot of online marketing for the past 6 years but I've only recently discovered marketing360.com. I'm amazed at how much I've been missing out on, especially when it comes to email marketing. I'm new to marketing and this has been a wonderful resource. Through the email marketing program, I have built a mailing list of hundreds of contacts that are all interested in my products. Cons I have tried dozens, if not hundreds, of email marketing services over the years and have yet to find one that is more successful than Marketing 360. It has an easy-to-use interface, I really liked it in general and I didn't have any problems. Review Source TC Theresa C. Physician Medical Practice Used the software for: 6-12 months ### "Do not use this company" September 18, 2023 1.0 Always an excuse that someone else on the team has that responsibility. I hired them because I thought that a marketing agency would be able to get a website done faster than I could design, and I was happy to pay someone to do the SEO optimization. OUR APPOINTMENTS decreased by approx 60% from the day we started their services. It took 3 months to get an active website.,advertising is still not happening. I have given them the opportunity to try to correct these issues. Pros I can list no pros. The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I could use my time elsewhere. This did not happen. Cons I do not recommend this company. I hired them do to a website and social media marketing. It took three months to get an active website and there was no advertising for 3 months. We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not active yet. The ads they put out are also simply copies of pictures on the website - or just the info is given by us. I have tried to work with them on these issues but they are not being resolved. Paying for an analytics dashboard that was not linked to google or the facebook ads for several months. Review Source Similar Products Featured