# Page 7 | Marketing 360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Marketing 360 the right Social Media Marketing solution for you? Explore 1136 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148516/Marketing-360/reviews --- Marketing 360 4.5 (1136) [View alternatives](https://www.capterra.com/p/148516/Marketing-360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 7 - Reviews of Marketing 360 ## Showing most helpful reviews Showing 151-175 of 1136 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RG Randy G. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Worst Business Decision Ive made since been in business " January 20, 2020 1.0 It was terrible. Worst business decision Ive made since being in business. I know of 5 other companies as well who all got the overpromise/underdeliver response I got. But of course, I found out too late. I might as well took 9,000 and lit it on fire and thats the same I got from spending it on these guys. They also probably have over 800 reviews to drown out all the "real" reviews they get. What I got was digital billboards which they said was the way to go and absolutely no response and only after I complained a couple of times we tried something different which were super cheesy, lame looking ads on facebook. No response whatsoever. I thought I was getting help from leading experts on social media. Not something a high schooler could figure out and do after a month or two of playing on his phone. Really disappointing experience overall. My two cents is to stay away as far as possible Also, any company that has an OVER 2,000 dollar cancellation fee, has it for good reason. And your locked into a contract for 6 months. Worst business decision I have ever made by far. Pros Nothing. It was an overpromise/underdeliver at its finest Cons Lack of results, lack of creativity, lack of support Reason for choosing Marketing 360 I thought they were experts in their field. Only thing they are experts in are selling their product and protecting it. Not the customer and their business. Review Source Response from Madwire January 31, 2020 Hi, Randy. Thank you for the feedback. A member of our management team will be in touch so they can get specifics on your account. TT Tiffany T. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Support" May 9, 2022 5.0 I have been extremely impress with the customer care and support that I receive from our M360 representative \[SENSITIVE CONTENT\]. I have always received quick and accurate answers to questions I have. Pros I like that this software offers tons of tutorials for issues that I might run into or encounter. Cons Trying to find the services I need to add through the platform. Review Source Milagros A. ABOGADA Law Practice Used the software for: I used a free trial ### "Aplicación de marketing " February 6, 2023 4.0 Es útil y viable para los clientes. Pros Que ofrece un servicio integrado de marketing para la empresas. Cons Podría mejorar algunas estrategias para que la empresa se posicione en el mercado. Review Source LB Larry B. President Education Management Used the software for: 1-2 years ### "Good company!" June 14, 2019 5.0 Pros Even more than the all in one cross platform marketing that's available to the small business owner, we've been very impressed with our account reps. Very knowledgeable, genuine concern for the clients marketing results, lots of helpful advice without being pushy, and hyper responsive and patient. Ideal for the small business owner who couldn't begin to navigate the waters of SEO, Social Media, Website optimization, review management, Google PPC, blogging etc much less synergistically with a consistent marketing approach. The creative team is top notch as well. Cons My one complaint is never really knowing how much of your budget is going for the media spend. You spend $2000 per month for adwords, but your $2000 are converted to M360 dollars before the spend. So you're always wondering how your dollar converts to Marketing 360 dollars. Other services we've used show us exactly how many dollars go to Google for example. But I have to say our results are better here anyway - which is what matters most. Review Source Response from Madwire July 12, 2019 Thank you for taking the time to leave a review Larry! We designed Marketing 360 with the intention of helping small businesses succeed and your business is a great example of that! We thrive on creativity and hire the best creative people in the industry. As for your budget concerns, your Marketing Executive should be able to clear up any questions that you may have. Thank you so much for partnering with Marketing 360 Larry and we look forward to much success for you in the future. Eric M. Executive Vice President Financial Services Used the software for: Less than 6 months ### "Horrible Experience" November 8, 2022 1.0 They promised a beautiful website and all they did was copy my existing ugly site and make a prettier font. They charged me a ton of money and delivered on zero promises. Pros I liked what they promised. But they never delivered anything that was promised. Cons They care 0.00% about their clients. Worst experience in 30 years. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Marketing 360 They made good promises. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Ugly site Review Source Tim F. Owner Used the software for: 2+ years ### "Great team that gets the job done on time and on budget!" December 6, 2017 5.0 I like the software for the review process but it didn't work the first couple of times and then you have to put a certain number of words in such as if you don't have anything negative to say you still have to type 100 words for that question to move to next field. Even now I cannot get the pull downs to work for Industry or Company Size. Pros Simplicity of use and clean design. We have a pet supply website and have to learn enough software. This platform is intuitive and easy to use immediately. Review Source Response from Madwire December 19, 2017 Hi, Tim. We appreciate that! Thank you for taking the time to provide some input. We are thankful for your business! SK Steven K. President Retail Used the software for: 6-12 months ### "Do not recommend" September 11, 2021 1.0 I own a small company and was with Madwire for 8-9 months. We were very disappointed. We were forgotten about, ignored, and continuously given excuses as to why promises weren’t kept. We saw 0 increase in organic traffic and at the end of our relationship we had to point out that no one had completed any work or even logged on to our site in 3 months. They helped remodel our website with all the credits we had accrued. We also got 0 use from their crm that we were forced to pay $395/ month for. If you are a smaller company, I would look elsewhere. If you can afford to spend $5k+\\month, they may be perfect for you. Pros Some of the employees seem to care, not many. Cons You pay for the crm even when it’s not needed. Reason for choosing Marketing 360 Promises that weren’t kept. Review Source Response from Madwire September 15, 2021 Hi, Steve. Thanks for the feedback. We'd like to look further into your account. Please call our front desk and let them know who you were working with so they can connect you to the correct individual on our management team. MB Mario B. Operaio Farming Used the software for: Less than 6 months ### "Marketing 360 per progetti " January 25, 2024 4.0 Lo usato per i social mi sono trovato bene nella ricerca di pubblico per sfruttare al meglio la gestione e il sviluppo del canale Pros Mi piace di marketing 360 la gestione dei post e ol supporto nella ricerca del pubblico interessato Cons Non ho riscontrato grandi problemi anche se andrebbe velocizzato Review Source Response from Madwire March 27, 2024 Mario, We appreciate you taking the time to share your experience with using Marketing 360 for your social media needs. We are glad to hear that our support has been beneficial. VR Verified Reviewer Marketing Coordinator Education Management Used the software for: 2+ years ### "Marketing360 Review" September 12, 2019 5.0 Great company, great service, overall I give them a 10 out of 10. Pros I love the service. They are a great company, very good at what they do. They offer great insight into marketing strategies and I couldn't be more happy with them. Cons I feel they can be pricey in the sense that every thing that they do you get charged for. They are good at what they do so it makes it worth it but the cost can be difficult. Review Source Response from Madwire September 16, 2019 We appreciate the review! We are thankful for exceptional clients like yourself and we love seeing your success. Thanks again! GZ Gadi Z. Managing Partner Law Practice Used the software for: 2+ years ### " \[SENSITIVE CONTENT\] and Marketing 360 took my business to the next level" May 9, 2022 5.0 \[SENSITIVE CONTENT\] has made my experience easy and helped take my business to that next level. His creative thinking and ability to adapt to the needs of my business have made us a success. Pros The ease of use and ability to see information quickly. Cons Not much I dont like, sometimes there is a slight lag in information pulling through. Review Source JL Jason L. Sr Project Manager Printing Used the software for: 1-2 years ### "A comprehensive tool left untapped" October 2, 2021 5.0 For the most part, this runs in the background for me. I let the leads come in from our suite, follow up from our email notifications and pop in here occasionally to review our analytics. I know there's more we could do with the software, but I haven't the time to review it all and figure out what tools are best tailored to meet our needs. Pros Vast analytics with the option to drill down to the most minute details. I love data and this does not let me down. Cons There is more here than I may ever be able to use. I would love a set of tutorials geared towards typical positions such as Sales People, Project Managers, CSRs, Small Business Owners, Marketing Agents, etc. I have very little time to try to work my way through all the tools available and learn how to best incorporate them into my daily routine. If there was a tutorial page with the a bulleted selection of the most valuable tutorials for a Project Manager, learning how to best use this software would be much less daunting. Review Source Response from Madwire May 12, 2022 Hi, Jason. We love your idea of onboarding tutorials based on job function. It's been passed along to the team that produces content for our support channels and knowledge base. You rock! DL Dane L. VP, Sales & Marketing Marketing and Advertising Used the software for: 6-12 months ### "I wouldn't change a thing" March 30, 2017 5.0 Let's face it, there are a lot of choices out there where marketing is concerned, but many of them of them aren't particularly any good. All too often, I've heard of people buying from companies based on their web-presence, a slick line from a sales rep or a variety of other reasons, none of which have anything to do with what really matters; value and effectiveness. To the point, Marketing 360 delivers and does so with consistency and grace. Our project was a complicated one filled with deadlines, last minute changes and many, many questions from our team. Cassidy, our marketing specialist, took immediate control of the situation and did exactly what others promise, but rarely make good on and that is, deliver enviable results. No matter how many curve balls have been thrown her way, the ball is always it. The coordination between this cohesive unit at Marketing 360 is absolutely remarkable. When we needed adjustments to the CRM, it only took one simple phone call and Mariah took the time to listen to our objectives and quickly applied her expertise to the situation(s), and we were back focusing on our business within minutes time and time again. To the point, when you need a marketing partner, there is only one choice in my mind and that is the amazing team at Marketing 360. We've not only highly recommended people to Marketing 360, we're now working on submitting an additional project because we know that it will be delivered on with nothing other than spectacular results and superior and friendly service. Thank you, Cassidy, Mariah, and everyone at Marketing 360. You've all done a fabulous job. Pros It works as promised with zero hiccups. Cons I would like to see and integration with Microsoft 365. Review Source HS Hannah S. Owner/Educator Health, Wellness and Fitness Used the software for: 6-12 months ### "VERY disappointed (Except for Web Design)" August 11, 2023 2.0 I think I've said enough. Bad. I would never work with them again. Pros I LOVED my web design team. Attentive, listened to me. Marvelous! I LOVE my website. Cons Everything besides the initial contact and web design was awful. No communication. I think I was actually lied to several times for the sake of them saving face (which didn't work). I paid THOUSANDS of dollars for nothing. They didn't listen to what I said. In the end, I did have some discussions and got a partial refund. I am HOPEFUL that it was just the 2-3 people I happened to work with that were the bad apples. The person I talked to in the beginning was wonderful and Web design was...but anything to do with content or social media was one of the worst professional experiences of my life. Reason for choosing Marketing 360 I LOVED the initial contact person I worked with. Attentive. Enthusiastic. Patient. Explained things fairly well, but NOTHING that he promised (except web design) was as he said. I do not know if that was because he was telling me a story or the people I got were just really bad. Review Source KS Kendra S. Owner Insurance Used the software for: 1-2 years ### "Great Marketing Tool" November 17, 2022 5.0 Love \[SENSITIVE CONTENT\] , He is amazing to work with Pros It works great for a drip system campains Cons A little difficult to use but once you figure it out it is easy Alternatives considered [EZLynx](https://www.capterra.com/p/102928/EZLynx/) Reason for choosing Marketing 360 Ease of use and flexibility Review Source MT Mark T. Founder and Editor Online Media Used the software for: 6-12 months ### "High Rating for Madwire 360" August 29, 2021 5.0 They redesigned my blog to a genuine web site that is attractive and easy to get around for readers and easy for me to keep content updated multiple times during a day. Pros Madwire 360 \[SENSITIVE CONTENT\] is a bundle of positive energy, he has a wealth of experience in growing web sites, he readily makes himself available and he is extremely responsive. He's a major reason I rate Madwire 360 as highly as I do. Cons Initially found navigation to be unfamiliar and not particularly intuitive, but didn't take long to move beyond that problem. Review Source Response from Madwire September 15, 2021 Thanks so much for your insights, Mark! We're so glad to be serving you. Thanks for trusting our team with your business! CG Christine G. RN Medical Devices Used the software for: 6-12 months ### "software review" May 19, 2022 5.0 I am in the beginning stages of product launch. Marketing 360 is a valuable tracking tool to product launch. Pros The product is user friendly and easy to use. The team assimilated is committed to bringing the best product and service to the table! \[SENSITIVE CONTENT\] and his team bring marketing software to the highest level. Cons More detail and outreach to potential customers. More Enthusiasm and depth, uniqueness and product questions and answers added to FB page to build interest and generate orders, Reason for choosing Marketing 360 I think marketing 360 has an authentic and hardworking product team committed to working with clients to find solutions. They are a dedicated bunch despite my continued product launch struggles and defeats. Review Source AM Alison M. Field Agent Information Services Used the software for: 1-2 years ### "Marketing 360 review" July 14, 2023 5.0 Pros Marketing 360 is a great software tool to it helps businesses keep and maintain customer. Marketing 360 is also good for receiving customer to come into your business. Cons Marketing 360 its work business owners have to put into the business but at the end of the day. Marketing 360 pays for itself. Review Source Response from Madwire April 4, 2024 Alison, Thank you for taking the time to share your experience with our platform. We are thrilled to hear that you found our platform easy to navigate and that it has been beneficial for your marketing efforts. We are constantly striving to provide a user-friendly experience and it is great to know that we are meeting your expectations. BL Brian L. Owner Construction Used the software for: 6-12 months ### "Awesome experience!!" August 9, 2016 5.0 We have been with 3 different SEO/Web Optimization companies in the past 4 years and I can tell you with absolute confidence that Madwire is the BEST out there. Our Account Rep, Julian, is outstanding and we literally feel like he is one of our employees (for a fraction of the cost of course, shhh!). These guys and ladies are the OPPOSITE of hands-off, and the communications I receive from their team are often and effective...almost daily. In fact, usually I am the one holding things up as they wait on deliverables from us. Julian and his team are constantly looking for ways to optimize our budget and drive more (and better) traffic to our website. Yes, we had to increase our initial budget with them by 4-5X within 6 months of signing a contract (as they helped us set a realistic budget to meet our overall revenue goals), but it's all for a good cause. After all, if as a business owner you are seeing an exponential ROI, you would be crazy not to increase your budget, right? Unless you don't want to grow your business. And again, I feel like every dollar we spend is being put to good use with Madwire. I can't say enough good things about them. Our future looks bright now that we finally found an online partner who actually cares about us as a customer and one who is partnering with us to grow our business indefinitely. Pros We have the best online support for a fraction of the cost of hiring someone ourselves. Cons It isn't free. Review Source fwN faustin williams N. conseiller Management Consulting Used the software for: 6-12 months ### "satisfaction assurée" March 29, 2023 5.0 facile d'utilisation Pros facilitation a trouver des prospectsa les gérer Cons sont prix qui est plus ou moins abordable Review Source MUM Morale Ugan M. Student mentor Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Professional platform" November 3, 2022 4.0 A great software to use indeed. Pros The software is interesting and easy to use. It has payment processor that is build it which makes it more easier and saves time. It monitors and keep track of everything. Cons The more posts you make, the more expensive it gets. Everything is interesting. Review Source TF Tanika F. Attorney Law Practice Used the software for: 6-12 months ### "I don't Recommend" April 28, 2020 3.0 Pros Initially, I loved the fact that \[SENSITIVE CONTENT HIDDEN\] was great and did a lot of work on my website and the adds. I didn't have to do anything in the creation of the site and it came out perfect. I still use it now. I am paying the monthly hosting. \[SENSITIVE CONTENT HIDDEN\] did blogs for my creative time and created monster pages and the SEO was working well. Cons They changed my manager from \[SENSITIVE CONTENT HIDDEN\] to \[SENSITIVE CONTENT HIDDEN\]. from there it went downhill. she wouldn't do any blogs, if I wanted changes, I had to type the stuff myself. I am a solo-practitioner paying about $1000 per month, and I have to write my own content. No. I tried to use my creative time for things and they didn't get done and so when I canceled, I lost a bit of creative time. I dropped my fuel credits after I started getting calls from people who wanted to sue because they found a bug in their french fries. So I still get the monthly reports as I am still paying for the hosting, but I had a question about logging into UXI, and \[SENSITIVE CONTENT HIDDEN\] never responded. Now I have some generic no-name manager for my account. I was considering going back if I would work something out without getting someone like \[SENSITIVE CONTENT HIDDEN\], but instead, I am hiring someones else to do my website in Wordpress. Review Source Response from Madwire February 15, 2021 Hi, Tanika. We're glad you love your site, but hate hearing about your experience with your second point of contact. We'll reach out to get additional details from you and address your concerns. JJ Jasmine J. CEO/Owner Hospitality Used the software for: I used a free trial ### "Marketing 360 Review" February 4, 2021 5.0 SOLD PENDING BUDGET ABUNDANCE! Pros I’ll be honest, I haven’t began diving into the product yet! I am still working on including the pricing into my budget! However, I would like to give anecdotes to \[SENSITIVE CONTENT HIDDEN\] for his Customer Service experience I received.. - \[SENSITIVE CONTENT HIDDEN\] responded to my inquiry about pricing with in the hour which is saying a lot in my perspective since I am just a small 1 woman team for my business.. - So that says to me they care about each client, and truly figuring out solutions for even us 1 woman teams! - I felt comfortable the entire time honestly it felt as if we had become new friends by the end of the experience.. - He was very transparent about what the pricing would and wouldn’t include, and wasn’t trying to just solicit business to add new accounts! ( I felt like I actually learned from the experience) - He allowed me to ramble about my life for a moment!!! ( Lol this felt good! As an entrepreneur everyday is a new challenge, things to accomplish, and goal to meet.. So have a few venting moments about entrepreneurship was super helpful) - Even though the plan is currently out of my price budget, It soon will be, and just based on \[SENSITIVE CONTENT HIDDEN\] I won’t be looking further for any marketing needs!!! - I didn’t feel judged or as if my inquiry wouldn’t hold value for not having budget flexibility at the moment.. So, based on my initial Customer Service experience I’m already sold!! I need \[SENSITIVE CONTENT HIDDEN\] on my team to help build my empire for sure!! Cons N/a because i haven’t started working with it yet! Reason for choosing Marketing 360 \[SENSITIVE CONTENT HIDDEN\]!! Review Source Response from Madwire March 23, 2021 This is amazing feedback, Jasmine. Thank you so much for taking the time to comment about your experience. I hope you're enjoying all the free tools and we're really excited for the chance to get to work with you, now or in the future. Thank you again! VR Verified Reviewer Head of Business Development Used the software for: 1-2 years ### "The customer service provided by Marketing 360 is exceptional and unmatched" March 20, 2018 4.0 It allowed our small business to begin to capture and create a CRM system to ensure we could create profiles and key data on our customers, contacts and prospects Pros The system was relatively easy to use and navigate. It allowed me to capture the data I needed in an organized way. Cons Would like to have a better follow-up /alert system built in for reminders. With sales follow up and being able to stay connected with your customers and prospects is critical. It would be helpful to have more functionality to allow for setting up reminders that could then integrate to standard calendar formats. Review Source OO Okunade O. Virtual assistant Consumer Services Used the software for: Less than 6 months ### "Online Marketing " March 23, 2023 5.0 Worth it's money and therefore helpful. Pros I use to make statuses using different apps but the app has helped solve a lot of my problems. Especially searching and attaching images with bulk emailing has been easy with the app. The teamwork is excellent and satisfying. It also promotes client interaction with me. Cons It is easy to use and has amazing features, for now, I have no cons . Review Source CK Christopher K. Developer Hospital & Health Care Used the software for: Less than 6 months ### "Christopher Kokelea " November 13, 2022 5.0 Good Pros The different website template, the fast payment processing and multi account management. Cons The price of the plans were a little bit high for my budget. 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