Who Uses This Software?

Mid to enterprise level multi-channel contact centres (with 100-1000+ agents)


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Free Demo
    Yes

Vendor Details

  • EvaluAgent
  • www.evaluagent.net/
  • Founded 2012
  • United Kingdom

About EvaluAgent

EvaluAgent is a suite of cloud-based software modules designed to enhance staff performance in multi-channel contact centres


EvaluAgent Features

Vendor has not completed this information.

  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

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