EZOfficeInventory

5 / 5 339 reviews

Who Uses This Software?

SMBs + Enterprises


Average Ratings

339 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.99/month
    See pricing details
  • Pricing Details
    Platinum: 95/month
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online

Vendor Details

  • EZOfficeInventory
  • www.ezofficeinventory.com
  • Founded 2011
  • United States

About EZOfficeInventory

Simplify enterprise asset management with EZOfficeInventory, the leading asset tracking software. Our intuitive interface makes for quick adoption, using features made specifically for all your asset management needs. We support team collaboration around asset reservations, maintenance, checkouts and audits, with barcodes, QR Codes and RFID scanning functionality. Were the complete asset tracking system - from procurement to retirement. Try us out for free with a 15 day trial to see why!


EZOfficeInventory Features

  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • Inventory Management
  • IT Asset Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management

EZOfficeInventory Reviews Recently Reviewed!


Very easy to use, account management is first class - very quick to respond

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to upload Assets in bulk, which saves alot of time.

creating groups and reservations are also flawless.

Overall: more control over our assets and fewer items going missing/misplaced.

Most things we would like to adopt from a company point of view, our account manager tries his best to implement and if he can't, they will help us to find a workaround.

Easy to use, amazing flexibility

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use
Amazing design
App integration
Overall very nice experience and would recommend to others

Cons: Amount of customization for Pro users, adding your own html, embedding iframes would be handy
A bit too pricey

EZ is feature packed and easy to use

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Anything I had an issue with I emailed them about & some were included in future enhancements rolled out.

Pros: I really like the reporting features & ability to create custom fields. If you dream it, you can track it. I've created custom fields to not only track certain items for reporting purposes, but have created some to provide me automated notifications.

Capterra-loader

EZOffice is so easy to use and it has many features. Great Software

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The software is very easy to use and it has many features. I like that it can track consumables and fixed-assets.

Cons: That would be hard to say, it is a great package. I guess it could be less expensive. the employee grouping could be a little more flexible.

Overall: tracking laptops and cell phones.

Straight forward and familiar

Feb 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The layout and how it is similar to common social media platforms. The platform is very easy to use and you can learn it quickly.

Cons: The inability to move my inventory from one location to a new location and delete the old location. My inventory went to a new location name and I could not delete the old locations.

Capterra-loader

This is exactly what we were looking for. It helped us to regain control over our assets.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Flexible license options. The software can be set up for small business as well as for a large company. User friendly with great features.

Cons: Mobile application is not as good as the website version. It is still very handy.
Data Backups only available for platinum users.

Excellent software for tracking inventory. Very versatile.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple to use and implement. Very reliable, easy to access from a computer or your phone. It is cloud-based.

Cons: Can be slow at times especially when using on a smartphone. We really do not have any other cons to report.

best way to track your equipment

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: upload from excel format your inventory of items to follow. assign item with users and site work. upload and associate document like calibration certificate to each items. scan with your iphone the QR code, printed for each items

Cons: you really need to build your data base in excel and use the upload option, otherwise it's too long to record

Overall: turn your iphone to the perfect QR code scanner

great way to quickly look up assets in inventory

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I really like the breadth of available items and that everything lives in one cohesive space. Very helpful when trying to secure items for different programs.

Cons: Sometimes it is very hard to search for very specific items. I know they exist within the system but without the specific asset code it is very time consuming when trying to find items.

Overall: Accessibility and knowing that I can turn to it as an easy resource when I am in a pinch or need to secure something without purchasing.

Easy

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and well designed user interface. The layout is intuitive and manageable on both the app and web page.

Some initial issues with the demo but once you get the hang of it, you'll find it indispensable

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the best features is the easy export function. We also love the way we can add photos about the equipment

Cons: It is a bit on the expensive side but depends on the number of users and items. This is to be expected so cant really consider it a con due to all you are getting

Overall: Already mentioned but saves a lot of time

Wonderful, everything has worked as expected.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: EZOfficeInventory has made it much more streamlined of a process for us to track our IT assets. Add to that the fact that their interface is very intuitive and it makes for a wonderful experience.

Cons: So far we've not found anything that we don't really care for. Fine tuning on the labels takes a little bit of work, but outside of that everything works as we expect it to.

This software is a tremendous improvement on our old system

Jan 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: EZOffice is clear with no guesswork. It has greatly improved the accuracy of Inventory. I especially like the ease of communication and alerts from the Inventory Team

Cons: Alert are only saved for 7 days. If someone responsible is on vacation it is possible that information could fall through the cracks.

Overall: I know exactly what I am responsible for.

EZOfficeInventory does a great job of helping us track our inventory.

Jan 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: EZOfficeInventory does a great job of helping us track our inventory. It does pretty much everything we need it to do.

Cons: EZOfficeInventory could improve its interface and make it a little easier to use, but it works well as is.

Overall: EZOfficeInventory does a great job of helping us track our inventory. It does pretty much everything we need it to do.

Just started using it but it is exactly what i have been looking for!

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that i can track both assets and inventory with this software. I can check out assets to who might have them. I like how i can generate QR codes for inventory and adjust on the fly with my phone.

Cons: Haven't used it long enough, but it would be nice if you had the same inventory on different floors (office) you could put the location of each and quantities in one location. I had to create multiple items to accomplish this.

Highly interractive

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its simplicity and comprehensiveness . Interaction with the take off team during the demos and problem solving season with the software engineers. Responses through mails as well as phone conversations

Cons: Limited analysis columns . The number of column analysis could be expanded to accommodat additional descriptions of asset stocks and item stocks. On the over all how ever the system is such an interesting pies.

Overall: New experience in stock inventory with cutting edge information and communication technology facility .

Capterra-loader

Easy onboarding. Easy to setup and use

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to access from both Computer and SmartPhone. The ability to view from anywhere since it's a hosted product.

Cons: Some of the label printing options are odd. But being web-based it is what it is. I wish they had a dedicated printer option we could buy.

Overall: More precise control over assets.

Simplified our manual process. Well worth the money

Jan 25, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cost is affordable for the features provided and integrations offered. Tracking what user is assigned what equipment and where it is located and getting stock alerts is a huge bonus.

Cons: A little restrictive in what can be modified on the UI.

easy enough once I started using it

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It seemed easy, the camera part and scanning just continued until I was done which was nice not to have to keeping setting it up to scan multiple items.

Cons: On the phone app, I wasn't quite sure how to get started until I started pushing buttons to figure out what they did. Other con is I'd love to see my items checked out to me on the app. I can see them on my laptop, but not my app. So I wasn't sure it worked til I got home and looked at my computer.

Overall: not sure yet. I just started using it...but if I don't have to fill out some horrible form, that is great.

Best asset tracker to date!

Jan 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Useful widgets for seeing key bits of information
Easy to import assets from an Excel spread sheet
Easy method of bundling assets together
Amazing and quick to respond customer service

Cons: Cannot add a sub location when mass importing assets from a spread sheet
The settings page can be a little difficult to navigate at times

Overall: An improved method of tracking assets compared to our older out dated system.

So far I am very pleased by the program and over all support I have received.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is first off that it is cloud based and we do not need to purchase software and download to numerous devices. It is super easy setting up multiple users and adding items.

Overall: Easy way to keep tabs on samples when lending to customers. Signing out tools and consumables to our subcontractors makes it easy and keeps things from being lost. Being able to make sure we are aware when stock gets low.

Capterra-loader

EZOfficeInventory has been outstanding. Extremely responsive and first-rate!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the flexibility of the system. Being able to add custom fields, alerts, etc helps us tremendously.

Cons: The UI could use a little polishing. Once you know what you are doing, it doesn't bother you, but there's a lot going on in the UI which can feel a little cumbersome at times.

Great experience. This program is very intuitive and has great features.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that the program is cloud based and can be utilized on any mobile device (apple, android, etc.)

Cons: The arbitrary "asset/inventory" number that doesn't automatically update after deleting an item, but it's not a big deal because you can change your view to not include that option.

Overall: It helped streamline our inventory process. Before we were using an excel sheet that oftentimes was not updated. This makes the process much more instantaneous.

Powerful but feels a little antiquated

Jan 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Great asset tracking. I like the database export functions. The ability to add multiple users is great, because it allows me to more easily track assets.

Cons: UI feels antiquated and slow. The label design feature is clunky. The app is slow and not super intuitive.

The EZ Office Inventory system is a quick efficient way to keep track of business assets.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The agility of the software is awesome. No load times or batching. There are a ton of capabilities with the system and you can get as detailed as you wish.

Cons: I would like there to be a way to set a reminder through outlook or google calendar to alert you when an asset, that has been checked out, is due back .

Vendor Response

by EZOfficeInventory on January 15, 2018

Hi Nick, we appreciate you taking the time to review EZOfficeInventory. It is possible to integrate google calendar with EZOfficeInventory by using iCal link shown at the top of in app calendar. If you're unable to integrate it yourself please refer to our support documentation or reach out to our support team. Thanks!

easy to use and navigate

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: adding part numbers and pictures to our tool inventory is great. good way to make sure we have tools and when tools are checked out to mechanics.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Chris, thank you for taking the time to review EZOfficeInventory. If you have any suggestions that will help us improve our product, please contact our support team. Thanks!

Capterra-loader

Outstanding asset mgmt platform for general inventory and ITAM

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: EZOfficeInventory allows customization across many areas of the product, it has a lot of features that you would only get together if buying multiple asset management solutions. It is very affordable for even small companies, and it functions as advertised. Most of all, customer support/sales have been fantastic.

Overall: Inventory tracking, grouping items so a single scan can check out a preset bundle, lifecycle and depreciation tracking, cloud-based accessibility acros devices

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Sean, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please contact our support team. Thanks!

seamless

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to use. I was able to set up an entire office inventory for assets that need to be checked out within a day.

Cons: The tutorial videos could be more in depth. I had to find 3rd party resources to learn about some more advanced functionality.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Max, thank you for taking the time to review EZOfficeInventory. Your feedback regarding tutorial videos has been forwarded to our media team. If you have any further suggestions that will help us improve our product, please contact our support team. Thanks!

Capterra-loader

Great product for our inventory start up

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility, QR Coding, Label Printing, Ease of Use, Quick access via mobile app, Simple to learn

Cons: Required close and precise management of inventory import spreadsheet in order to integrate items in between existing places in inventory

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Steve, we appreciate you taking the time to review EZOfficeInventory. Your feedback regarding our import process has been forwarded to our product team. If you are in need of any assistance or have further suggestions for us, please contact our support team. Thanks!

Really easy to use!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up a new category and organize. We use this to organize our lab equipment and this software does a wonderful job.

Vendor Response

by EZOfficeInventory on January 10, 2018

We appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Good functionality for the investment

Dec 07, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The inventory management system has definitely saved our business time and energy in tracking inventory. It's not the most beautiful design, but what it lacks in looks it makes up for in functionality.

Cons: I've looked at other options with a better interface, user experience that were also less expensive, but this inventory management system really met all of our needs.

New customers, but we like what we see so far

Dec 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate the integration with Zendesk as we are moving to Zendesk in the next month. This was a prime reason for using Zendesk/EZOfficeInventory (Zendesk integration). Mobile app is convenient. I'm sure we will find many other useful tools over the course of using this over the next few months.

Cons: When importing our assets, I'd like to be able to include who has which asset checked out instead of having to go through each asset and check them out individually. This takes a lot of time.

Overall: integration with Zendesk saves us time in looking through our spreadsheet to see which hardware our employees are using. This way we can provide solutions to their problems in a more timely fashion.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Jamison, thank you for taking the time to review EZOfficeInventory. It is possible to check out assets in bulk using excel import. If you're unable to find this option please contact our support team and they will walk you through it. Thanks!

Excellent software, saving lots of time

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Possibility to track all equipment, Check in-check out, Barcode scanning facility and mobile app makes it very good overall.

Overall: It makes company asset tracking much easier

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Marcin, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Seeing our lifecycle on a screen was so helpful.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Seeing where all of our equipment is at and when it was last serviced was a huge game changer for us.

Cons: The UI could be slightly improved upon in terms of a lot of info is present at all times but it is great in use.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Jess, thank you for taking the time to review EZOfficeInventory. I have forward your feedback regarding UI to the product team. If you have any further suggestions that will help us improve our product, please contact our support team. Thanks!

Great piece of software. Takes asset organisation to next standards.

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The ability to see key metrics at a glance. We are a Not-For-Profit organisation which loans out IT assets to volunteers on a daily basis. EZOfficeInventory allows see what asset is where at exactly when, or which assets are due for return.

Cons: Probably could do better with the organisation of the settings page. It is great that is it comprehensive but it's populated as a list on a single page. Can be confusing to set up for first time users.

Vendor Response

by EZOfficeInventory on December 04, 2017

Hi, thank you for taking the time to review EZOfficeInventory. We are glad EZOfficeInventory raised standards of asset management at your organization. Also, I have forwarded your feedback regarding settings page to UI/UX team and they are looking into it. If have any further suggestions, please reach out to our support team. Thanks.

I had some trouble in the beginning trying to connect with someone on a demo, but it worked out.

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The easy export function. I can find easy documents on "How to ". head of customer success has been very helpful.

Cons: There in no easy way to see available assets. Assets that are reserved have the word available which confuses staff.

Overall: Easy check in and Check out.

Vendor Response

by EZOfficeInventory on December 04, 2017

Hi Colleen, thank you for taking the time to review EZOfficeInventory. If you want to make reserved assets unavailable, please enable 'Ensure no reservation date conflicts' from settings. Let us know if this works for you. Thanks!

very impressed with product and customer service

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: the software is very user friendly and is reasonably priced. there's a sufficient amount of information on the website to learn about the product and the different packages.

Overall: I can easily keep track of our assets and easily communicate the info about them to management

Vendor Response

by EZOfficeInventory on December 04, 2017

Hi Colleen, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, feel free to reach out. Thanks!

Simple & Functional

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use. Also the function to customize which features you want and don't want so it meets your companies needs.

Cons: We have yet to find anything we don't like. Maybe excess options/features, but only because we keep this as simple as possible. All the options are probably great for other users who are looking for more.

Vendor Response

by EZOfficeInventory on January 10, 2018

Hi Michelle, thank you for taking the time to review EZOfficeInventory. If you have any suggestions that will help us improve our product, feel free to contact our support team. Thanks!

We have just started using this system and so far we are loving it~

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love the QR system that allows us to add photos and information about the equipment. This allows us to know exactly which piece of equipment is being tracked, even if we have several of the same.

Cons: The worst part is that if you accidentally delete an item, you can no longer use that QR code. We had printed all the QR codes on sticker paper (which was quite expensive), and while trying to figure out the system, two of the items got deleted and we had to throw those stickers out. However, there is a button you can click to make it impossible to delete items (you just have to "retire" them).

Overall: We know when equipment needs to have maintenance, who last used it, and how many of each item we have.

Easy interface , all operations good.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy to use order to get what you need. Affords our organization to keep track on assets and expenditures in the way of inventory.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi David, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Very easy to use.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this software because it makes it easy for me to download calibrations in each of the assets. Keeping everything neat and organized.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Jake, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

It is easy to use, and it has some nice features.

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the customization most about this tool. You can create your own custom fields when adding an asset or an inventory. This is a big advantage that many tools do not have.

Overall: Working faster, and having a better overview of our assets and inventories. Great.

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Zeljko, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

made our inventory tracking easier

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: linking vendors with items
keeping records of all inventory items
can print records easily
all instructions are clear and easy to follow, i didn't face any problems while setting up our account
setting up the bar code scanner was easy too

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Heidi, we're glad that EZOfficeInventory is making inventory tracking easier for you. If you have any suggestions that will help us improve our product, please reach out to our support team. Thanks!

Simple to use, intuitive

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very reasonable price for the product that has all necessary features we might need in our production, functionalities that can be utilized on day to day tasks and capabilities of implementation into various systems

Cons: As long as working and setting up this software I have not seen cons yet. everything what I was looking found in this product. Maybe it is too many variations of software

Overall: tracking

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Rustam, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Capterra-loader

Love this program

Nov 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I love that I can have multiple members and track the assets or inventory easier. I can easily check something in and out to any member.

Cons: Not a lot of `how to work the site. It needs something that could possibly guide you around that place so that you understand what your looking at

Vendor Response

by EZOfficeInventory on November 16, 2017

Hi Brittany, we appreciate you taking the time to review EZOfficeInventory. Thank you for sharing your feedback regarding the on-boarding process. We are always looking to improve overall user experience of our product and your feedback will help us with that. Thanks!

EZOffice Inventory is a step ahead it's competition.

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Support is great, EZ Office Inventory has a little further to go to call it perfect. EZ to use and setup.

Cons: Needs phone support, support turn down and Idea I sent them as a feature request. Needs to be open to new ideas.

The Software is simple and professional. The ability to clone and track are key elements.

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to add documents, photos, notes, and geo location. Simple customization to create a clean look for asset management.

Cons: The ability to print labels 1st without placeholders is a con from the gate. It's either data entry first / label last, or create placeholders to print multiple labels and then re-enter data for those existing placeholders. Label customization could use some work, there weren't easy Logo attachment buttons and the label creation wizard is a bit dull.

EZ Office Inventory does exactly what we need it to do

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that our techs can easily scan items in and out of our inventory with their smart phones. The easier the better!

Cons: I wish the "location" feature was the location of the item in the warehouse and not a GPS location.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Susan, thank you for taking the time to review EZOfficeInventory. We're glad that our software is making it easier for you to check-in and check-out inventory. As for the 'location' feature, it allows you to display items on a map. It will not be possible for us to show them on a map without GPS location. Please contact our support team if you'd like to discuss this over call. Thanks!

Seamless, elegant, and effective

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The EZOffice package has given us a simple, elegant, and effective way to manage the various pieces of instrumentation in our lab.

Cons: I understand that a new iOS app is in the making, and if there is room for improvement in the platform the mobile app is probably the best place to make it.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Andy, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please contact our support team.

In the short time we have had EZOffice it has increased our general understanding of what we have.

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to customize fields to make the software work for us is a plus. The mobile app has proven to be very helpful when going around the office to initially enter products.

Cons: The only dislike so far is having to enter ID numbers before adding a bar code. This takes a significant amount of time to enter the ID then attaching a bar code. We will use the bar codes for quickly reconciling inventory.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Brain, thank you for taking the time to review EZOfficeInventory. You can automatically populate ID numbers from settings to avoid manual entry. If you're having trouble navigating this option, please reach out to our support team.

It doesn't get any easier than this

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -EASY to use
-just about everything can be done right from the mobile app
-modern user interface with a business class look
-classify assets through groups and subgroups
-users can reserve and check out items. can be set up so the transaction must be approved by admin
-mass actions on items

Cons: -had some sync issues when linking reservation calendar (internet calendar) through Outlook 2016
-when checking the select all box on the items page, only items on that current page are selected. It will not select all items in the system.

Vendor Response

by EZOfficeInventory on November 01, 2017

Hi Joshua, we appreciate you taking the time to review EZOfficeInventory. I have shared your feedback regarding the reservation calendar with the product team. They will keep your feedback in mind before making next update to the calendar. If you have any further suggestions, please reach out to our support team.

I use the app everyday and I find it very easy to use!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the scanning feature from my mobile device. It allows all of the consultants to easily check in and out the sets

Cons: Sometimes it doesn't show what you are searching for in the first page and you have to scroll through multiple blank pages before your item will show up.

Overall: This allows us to use our personal devices vs logging in to a central computer system, to check in and out equipment for accounts.

Vendor Response

by EZOfficeInventory on October 17, 2017

Hi Stephanie, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your feedback regarding search functionality to the product team. They will evaluate your request and try to streamline this process so it takes less time for you to find what you're looking for. Let us know if you have any further suggestions. Thanks!

Great software to track assets

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Be able to custom your own QR code labels. The interface is quiet easy to use and there's load of information to read.

Cons: Report seem to does not list update per filter. I guess I just need to get to know the report better.

Overall: Be able to track the company's assets

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Tam, thank you for taking the time to review EZOfficeInventory. If you'd like to understand the reports sections better, please schedule a demo with our product specialist. Thanks!

This program is great, you can't beat the functionality and price!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scanning feature through you smart phone instead of having to purchase another device. Ease of use for employees.

Cons: Would like to be able to clone an item and be able to give it a different identification number to be able to print a QR code for the new item.

Overall: Able to be more efficient, get rid of the use of paper, keep better track of our tools and gauges.

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Camroon, we're glad that EZOfficeInventory is making it easier for you to track your tools and gauges. Also, when you clone an item you can give it a different identification number from settings and print QR code. Let us know if you need any further assistance with this and we'll walk you through the entire process.

best service for your money

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: super easy to use, no complicated process to enter in assets and inventory ,dashboard is simple and easy to navigate

Cons: need to offer hardware along with there products instead of going 3rd party

Overall: i know where my inventory is and how much i have

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Christopher, we appreciate you taking the time to review EZOfficeInventory. We offer 3rd party integrations because we want our product to fit into you workflows and not the other way around. Also, you have an option to use iOS/Android app to convert your phone into a scanner. Let us know if this works for you. Thanks!

Our Company needed a database for all our operational gear and it works great for organization

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That you can customize fields with different assets and inventory, the software is easy to use and available to multiple users.

Cons: The company was unable to customize a payment amount based on lesser items, and you are unable to print the groups or the list under the groups with all the asset information.

Overall: Organization of our Company Operational Gear

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Brandi, thank you for taking the time to review EZOfficeInventory. You can use custom reports to print the groups or the list the groups with all the asset information. Also I can't seem to understand what you mean by 'unable to customize a payment amount based on lesser items,' If you can provide more details, I will forward it as feature request to the product team. Thanks!

solid, easy enough, it did the job

Oct 03, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It helped organize our portable devices as the cost of these devices have gone up significantly. With our company having over 200 smart phones, tracking their use history was very important to us.

Cons: That it has little flexibility or integration for our needs. We would for sure like a higher user cap without having to pay more as the product is already quite pricey.

Overall: Our company is a lot more organized now.

Vendor Response

by EZOfficeInventory on October 18, 2017

Hi Glendon, we're appreciate you taking the time to review EZOfficeInventory. We're always working on improving our product so if you can provide details regarding flexibility and integrations that you need, I will forward them to product team as feature requests. Also, we recently introduced 'per asset' pricing model with unlimited users. You can evaluate these packages if you're not satisfied with you current package.

Excellent app to get the status & availability of Device & Card Assets

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent app & too organized for Device & Card Assets managing
to check Status for Device & Card Assets managing
to check Availability for Device & Card Assets managing

Vendor Response

by EZOfficeInventory on October 02, 2017

Hi Prasanna, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, please reach out to our support team.

GREAT customer service!

Sep 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It fulfills most everything we need and the app is very easy to use. I like that all users have access and that you can 'check in' and 'check out' from the web and app

Cons: A few things that I can't figure out how to use but overall it's pretty user-friendly. I wish the label-making aspect was a little easier to use

Vendor Response

by EZOfficeInventory on October 04, 2017

Hi Kate, we appreciate you taking the time to review EZOfficeInventory. Please schedule a call with our product specialist and they will walk you through all things you have difficulty figuring out. Also, I have passed on your feedback regarding label-making process to the product team and they will reevaluate it's UI/UX. If are in need of any further assistance or have suggestions for us, feel free to reach out. Thanks!

Excellent tool for tracking and locating inventory.

Sep 25, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Excellent software and never experienced any glitches. There are many functions that we currently don't use but ability to expand is excellent.

Cons: I can never seem to find the camera/IR scan function. No search function and scrolling through the list is cumbersome.

Vendor Response

by EZOfficeInventory on October 02, 2017

Hi Randell, thank you for taking the time to review EZOfficeInventory. We're really sorry that you're finding it difficult to navigate our app. We do have a search function in the cart section of our app. We also have an option to scan multiple items in one go by clicking 'Mass Scan' option (available at the top of the screen). Please schedule a demo with our product specialist and they will walk you through all these processes. Thanks!

Excellent for flood mitigation companies.

Sep 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Loss prevention of tools as well as creating ownership of assests for employees and in turn accoinfability.

Cons: Would like to be able to customize a bit more. That said, the setup with carts and bundles is very well thought out.

Vendor Response

by EZOfficeInventory on September 26, 2017

Hi Ash, thank you for taking the time to review EZOfficeInventory. Please, provide more details regarding your use case and customization options you are interested in. I'll share them with our product team and they will evaluate them as feature requests. We are always working on improving user experience of our products and your feedback will help us with that.

It has been overall a good experience, facilitating the management of equipment

Sep 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is intuitive to use and facilitates the identification of assets, who is responsible and track them.

Vendor Response

by EZOfficeInventory on September 26, 2017

Hi Juan, we appreciate you taking the time to review us. We're really glad that EZOfficeInventory is making equipment management easier for you. If you're in need of any assistance or have suggestions for us, please reach out at support@ezoficeinventory.com.

We use it for our inventory

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use and quick, easy learning, the pictures of the items were put in our system help with identifying in looking up items.

Overall: It was easy to use and implement

Vendor Response

by EZOfficeInventory on September 27, 2017

Hi Joe, we appreciate you taking the time to review EZOfficeInventory. If you're in need of any assistance or have suggestions for us, please reach out to our support team. Thanks!

Easy to use for reserving inventory.

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The program allows me to upload an excel sheet with the inventory, saving me from having to enter each individual piece of inventory one at a time. This is great when you're first entering all your inventory.

Cons: The program does too many things! There are features I haven't yet been able to explore to use.

Vendor Response

by EZOfficeInventory on September 14, 2017

Hi Deb, thank you for taking the time to review EZOfficeInventory. If you want our product specialist to walk you through our features, please schedule a demo by contacting our support team. You can also refer to our knowledge base. Also, we are always working on improving our product, so if you have any suggestions/feedback for us, please reach out to support@ezofficeinventory.com.

Support and communication has been great. The interface is intuitive and works well for our needs

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to use QR codes and min/max levels. The ease at which inventory can be checked in and checked out

Cons: Some features I need are only in the next level. ala-carte pricing might be helpful as I only need one feature but would have to pay for more

Overall: Inventory management is easy

Vendor Response

by EZOfficeInventory on September 27, 2017

Hi Bill, thank you for taking the time to review EZOfficeInventory. We are glad that we are making inventory management easy for you. If you're in need of any assistance or have suggestions for us, feel free to contact our support team.

Easy to use, reliable, fast costumer service

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use asset management software, all you need is a smart phone. easily replaces expensive PO systems

Cons: The back button on the app brings you completely out of the program making you sign in all over again

Overall: easy and cost-efficient asset management

Vendor Response

by EZOfficeInventory on September 27, 2017

Hi Sonya, we appreciate you taking the time to review EZOfficeInventory. We have 'Stay Signed In' option on the sign in page, if you check this option you won't log out of the program. Please contact our support team if the problem still persists and we'll have our technical team look into it. Thanks!

EZ Office has given our technicians a much needed boost in efficiency

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part about this platform is that it allows us to setup asset groups and pull reports based on asset usage. This has dramatically helped us get a handle on proper inventory levels and inventory purchasing.

Cons: The worst part about this platform is the mobile app. It's incredibly slow and not extremely elegant although it gets the job done. My suggestion would be to focus on increasing application speed and the UI.

Overall: It helped us better plan out inventory purchases and reduced missing/lost inventory reports by 75%.

Vendor Response

by EZOfficeInventory on September 26, 2017

Hi Chris, thank you for taking the time to review EZOfficeInventory. I have forwarded your feedback regarding our mobile app's speed and UI to our product team. They are in process of evaluating our mobile app and they will incorporate your feedback before making the next update. If you have any further suggestions or are in need of any assistance, please reach out to our support team.

Very intuitive tool to use, easy to navigate and learn

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to have different package prices that allow you to scale up easily as your company needs grow. Also great are the rich educational materials on the platform that quickly allow knowledge transfer.

Cons: I would like it if we were able to add features "a la carte" and have more flexibility to pick and choose which ones we can switch on and off.

Overall: Quick implementation, easy to setup

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Nicholas, we appreciate you taking the time to review EZOfficeInventory. Ability to add features "a la carte" is an interesting suggestion. I have forwarded it our product team and they are evaluating it. If you have any further suggestions for us, please reach out at support@ezofficeinventory.com.

Great

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very flexible, love the custom fields feature.
Looks great on Web Desktop and on the app.
Easy to learn and to use.
Has some cool productivity tricks (like putting # before asset id number in search to go directly to it)

Cons: No phone number to call for support, only a form to request callback. (Did get a response fast though)
The program can get expensive quick.
Web version on phones isn't great but app makes up for that.

Vendor Response

by EZOfficeInventory on September 06, 2017

Hi John, we appreciate you taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, request callback and one of our product specialist will call you asap.

This is a powerful and excellent software. We love it!

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the reservations feature that allows us to ensure we are not double booking any of our assets. It also has a cart checkout system that can be used with mobile devices for easy checkout of items so we know who has what at any given time.

Cons: It has so much flexibility that sometimes it is hard to decide which way to approach entering an asset into the system.

Overall: It is helping us to organize all our assets and tools.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Nathanael, we appreciate you taking the time to review EZOfficeInventory. Our system offers flexibility to users so they can build their own workflow into the product. Also, if are need any assistance or training, you can always schedule a demo with one of our product specialist from product dashboard.

Great value and features in an easy to use package.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many features of much more expensive options. I like being able to set limits on inventory levels and reorder points.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Mark, thank you for taking the time to review EZOfficeInventory. If you are in need of any assistance or have suggestions for us, feel free to reach out at support@ezofficeinventory.com.

Great program for tracking our equipment and a good price.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Like having the app on the phone where we can just scan the item. This makes it easy for the equipment manager.

Cons: The mobile app is a little difficult to navigate in the newest updat. I preferred the old functionality.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Mark, thank you for taking the time to review EZOfficeInventory. I will relay your feedback regarding our mobile app to the product team. They are always working on improving the product and they will incorporate your suggestions in next update. Also, If you have specific suggestions for us, please reach out at support@ezofficeinventory.com.

This is an easy system for students like us to reserve all the resources and keep track of everythin

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Track of all the reserved items.
Schedule time and date enables flexibility.
Easy to use anytime , anywhere.

Cons: I am not sure. But i remember I had a technical display issue in the website.
Can increase the visual effect of the website to make it more attractive.

Overall: Easy to reserve an asset.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Supriya, we appreciate you taking the time to review EZOfficeInventory. We are working on improving the user experience of our product. I have passed on your feedback to our product team and they will consider it when making updates to our product. Also, if you need any assistance or have suggestions, please reach out to our support team at support@ezofficeinventory.com.

My experience with EZOfficeInventory has been great! Very simple and pragmatic software.

Aug 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that fact that EZOffice makes it simple to filter inventory activity, which make it much easier to input inventory activity into our company activity tracker.

Cons: I would like to see a feature that allows you to view how long an asset has been sitting inventory unused.

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Thomas, we appreciate you taking the time to review EZOfficeInventory. You can use asset utilization report to generate a list of items that haven't been used for a specified period of time. You can also view history of any item from it's detail page. Please, let us know if this works for you.

Good

Aug 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The User friendliness makes it easy for staff members to navigate. Also, the tech support was very informative

Cons: The lack of certain capabilities like being able to print reports of request history from specific employees as opposed to just the item

Vendor Response

by EZOfficeInventory on September 05, 2017

Hi Ranesha, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your suggestions to our product team as a feature request and they are evaluating it. Our support team will update you as soon as they hear from them. If you have any further suggestions, please reach out to our support team at support@ezofficeinventory.com.

Best software ever

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend this software

Pros: Easy to use best I have ever used easy to use very friend software I wish I had.this software 10 years ago

EASY TO USE AND RELIABLE

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASY TO USE FOR REGISTER AND MANAGE ALL YOUR INVENTORY AND ASSETS. THE CONTINUITY OF SERVICE IS GREAT

Cons: COMPLEX TO CONFIGURE ALL THE SETTINGS OF THE PLATFORM AND WOULD BE BETTER TO BE ABLE TO CONFIGURE COLORS OF YOUR COMPANY IMAGE.

Vendor Response

by EZOfficeInventory on August 18, 2017

Hi Misael, thank you for taking the time to review EZOfficeInventory. If you are finding it difficult to configure settings of the platform, you can set up a demo with one of our product specialists. Another option is to consult our knowledge base which contains detailed documentation regarding all our features. Also, your feedback regarding company image has been forwarded to our product team as a feature request. If you're in need of any further assistance please reach out to our support team at support@ezofficeinventory.com.

This system seems to fit a lot of our needs and the entire setup experience has been very smooth.

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a school with lots of circulation I like the granular level of groupings and overall layout. Really, I haven't explored the entire operation enough to know all of the pros and cons but I am impressed so far. There's a lot to learn & help online and by phone have been a big advantage to other systems. The actual cost is reasonable too after reviewing competitors. Most importantly, to our need, are built in notification since most systems require you to use another service for this purpose.

Cons: It allows a staff level user but this isn't really ideal for checking in/out to a student population. You can however restrict access and I can't determine yet just how good or bad the experience will be having not used it for the year.

Overall: As the sole employee tracking and circulating 500 kits of equipment I am able to check in and track everything for a relatively inexpensive cost.

Vendor Response

by EZOfficeInventory on August 18, 2017

Hi Matt, thank you for submitting a detailed review of our product. Your detailed feedback is extremely important to us because it helps us understand how we are creating value for our customers and what we can do to further improve overall experience of the product. If you get a chance to use our access control feature, we'd love to hear your thoughts regarding it's functionality. If you need any help setting it up please reach out to our support team (support@ezofficeinventory.com).

So far we have had a good experience with the software/app.

Aug 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very easy to use,
Easy to scan and create barcodes, easy to add equipment (assets) and inventory.
Love being able to track everything.
can be used on computer and phones.

Cons: Would love to get text confirmations. Currently just emails.
cannot use same email on 2 or more members.

Vendor Response

by EZOfficeInventory on August 18, 2017

HI Katherine, we appreciate you taking the time to review EZOfficeInventory. I have forwarded your request (ability to get text confirmations) to our product team and they are evaluating it. Our support team will reach out to you with update soon. If you are in need of any further assistance, please reach out to our support team at support@ezofficeinventory.com.

Great!

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that this system lives online and that you have the option to add multiple users! The fact that it tracks consumables is even better!

Overall: This software helps our office streamline the process of students checking materials in and out.

Vendor Response

by EZOfficeInventory on August 18, 2017

Hi Fatima, thank you for sharing your feedback regarding our product. If you are in need of any assistance or have suggestions for us, reach out to our support team at support@ezofficeinventory.com.

We implemented EZ Office Inventory about a year ago and it has made a huge improvement in our office

Aug 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The mobile app is quick and easy to use. I can see how my office could improve our use of it, but that's not the fault of the software. Being able to transfer inventory from person to person in the field is great.

Cons: The reservation system could use a little overhaul. It could be easier to make and cancel reservations, but that's a minimal issue.

Overall: We were pretty easily able to adapt this software to our needs as a sample inventory system. We went from hoping our salesmen were responsible with our six figure sample inventory to being able to track it.

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Jay, we appreciate you taking the time to review EZOfficeInventory. Your feedback regarding our reservation system has been forwarded to our product team and they are evaluating it. If you have any further suggestions/requests, please reach out to our support team at support@ezofficeinventory.com.

Very impressive usability and features. Efficient customer support

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, both web based platform and mobile application
Simple effective interface

Cons: Lack of function to carry out audit without issuing asset to a user
Everything else is great

Overall: More organised and efficient management of company assets in future

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Devashini, thank you for taking the time to review EZOfficeInventory. I have forwarded your feedback regarding audit functionality to our product team and they are evaluating it. If you have any further suggestions/questions, please reach out to our support team.

Very happy with everything so far

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility to clone items and easily change groups and subgroups. The customization of the columns is super helpful .

Cons: Would like to assign an identification number to a package, would like to be able to move assets between inventory without having to start from scratch. Having a plus-minus contracting system for groups and subgroups would be a GREAT way to improve the query.

Overall: Getting a number for the amount of inventory in our system and having producers check equipment in and out of the system for our different jobs. Being able to track what equipment is available and not available, where it is and its history

Vendor Response

by EZOfficeInventory on August 18, 2017

Hi Craig, we appreciate you taking the time to review EZOfficeInventory. This type of detailed feedback allows us to constantly improve our product. Please find my responses to your suggestions/requests below: 1. Packages allow you to group different assets and inventory items together and our system associates a unique ID to each of these items. This allows you to track items (assets/inventory) associated with any package. 2. It isn't possible to switch assets between inventory. You can, however, add inventory manually or use POs/excel import for this. 3. Plus-minus contracting system for groups and sub-groups has been forwarded to our product team as a feature request. Our support team will reach out to you with feedback. If you can share details of your workflow (for 1 and 2) by setting up a call with one of our product specialist (option available on app dashboard), we can further clarify this for you.

Good asset tracking system

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the bar codes and how app friendly it is. it is really easy for our field guys to manage our equipment.

Cons: the desktop interface is a little difficult to navigate sometimes however, i could jsut need a little more screen time with it.

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Charlie, we appreciate you taking the time to review EZOfficeInventory. Someone from our support team will reach out to give a demo and answer all your questions regarding our software.

WELL IT IS EASY TO UNDERSTAND

Aug 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: WE CAN TRACK IN DIFFERENT ENVIRONNMENT, PC, LAPTOP, OSX, PHONE,IPAD MAC OSX IT IS EASY TO PUT PHOTOS, THE WAY TO SEE INVENTORY IS ALSO GREAT, THE SCANNING METHOD IS ALSO EASY TO SET-UP, I WAS ABLE TO SET-UP INVENTORY IN LESS THEN 3 HOUR

Cons: NUMBERS ARE ITEMS LOGGED IS LIMITED FOR PRICING, NO WAY FOR THE MOMENT TO CORRECT A LOT OF ITEMS TOGHETER, IN BATCH MODE, WOULD LIKE ALSO TO HAVE ABAILITY TO MOVE BETWEEN ITEM TO CORRECT WITH ARROW

Overall: IT IS EXACTLY WHAT WE WERE LOOKING FOR AS AN INVENTORY ON THE ROAD .

easy to use

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The things I like most about this project is how easy it is to learn the software and how there is a mobile app.

Cons: The things I like least about this software is that the interface is outdated looking. I more modern look would be nicer.

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Meagan, thank you for taking the time to review EZOfficeInventory. I have shared your feedback regarding interface of the software with our product team. If you have any further suggestions, please reach out to our support team at support@ezofficeinventory.com.

love the Zendesk integration

Aug 01, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the zendesk intergration and asset scheduling. user management. calendar view and detailed reports on asset groups

Overall: a digitized way to track assessts and bill asset usage to jobs or projects

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Andrew, we appreciate you taking time to review EZOfficeInventory. If you're interested in changing role of a user, you can do so by editing his/her profile from members tab. But, you must have administrator access to make changes. We also have group based access control feature that will allow you restrict access by departments, locations, groups etc. If you need help setting this up please reach out to our support team at support@ezofficeinventory.com.

Found a solution to keep track of Assets on the move. This is a true mobility asset management tool

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, functionality, set up of home page, mobility aspect. Customized reporting is a function we will use frequently.

Cons: I will explore the ease of use of importing excel documents into the system

Just starting using the mobile app, and I like it!

Jul 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: what I like the most is the ability to create sub-groups. We have multiple business units under our corporate office and that field fit.

Cons: it appears that when I was creating asset identification information on the web site, the mobile app is not aligned with the Cloud app, or I have misinterpreted the fields and how they line up.

Overall: asset control tracking and depreciation

The BEST! inventory system out there!!!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This program is user friendly. It also includes all of the features that we need. All while being affordable for our company.

Cons: I wish that the program integrated with our main software D-Tools. Although I believe they have a function where we can write our own program

Overall: inventory control and management

Vendor Response

by EZOfficeInventory on August 15, 2017

Hi Kelly, we appreciate you taking the time to review EZOfficeInventory. I have forwarded D-Tools integration request to our product development team. They will evaluate it and get back to you with feedback. If you have any further suggestions, please reach out to our support team at support@ezofficeinventory.com.

The system is intuitive, customer support great and easy to implement.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great customer service
Easy of use
Intuitive
Well designed
Shopping cart to make checking out and checking in

Cons: I am still implementing the system and I haven't got into full production mode.
The label printing feature works works better on Macs than on PCs and my office has PCs. No big deal though.

Overall: Control over all the inventory items on my event based business.

Very easy to use and it does exactly what we needed it to

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -intuitive to learn
-ability to create custom categories
-ability to create QR codes for tracking
-scheduled maintenance
-ability to attach documents to assets
-app works fantastic for checking out items

Cons: None found as of yet. For some reason this review requires at least 100 characters so I'm just adding this sentence to submit this review.

Overall: Our inventory tracking was abysmal, but this software allowed us to import from previous excel sheets and got us rolling towards proper inventory tracking almost instantly for a good price. We've just begun rolling it out at all of our facilities.

So far EZOffice Inventory is spectacular to use. I have been able to input

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to categorize different types of inventory based on use or location. That gives us the options to have multiple like items in multiple locations.

Cons: I wish there were way to add serial numbers for items in bulk\consumable inventory. We have multiple SSDs that are used and need to be tracked.

Great product, took a little time to get use to after the up date

Jul 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Photographs of products, important info at a glance, QR scanning, mobile app and computer based system, ability to select other users if your helping someone out.

Cons: information updating is a little confusing, transferring stuff and checking stuff out can get confusing.

Overall: Equipment location at my finger tips.

Couldn't ask for better!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.

I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.

Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!

Cons: The only con I can think would be not having images on their search engine and reports. Some times a picture is worth a thousand words.

Overall: Inventory management

So far EZofficeInventory has been great for our company

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: As the name states, it really is easy. The website is very straightforward and the app is extremely helpful in the field.

Cons: Basically symantecs, but I would like to add users for reference only not for actually logging into the system.

Overall: A great inventory.

Overall, it's a good program that suits most of needs.

Jul 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The assets list very helpful when selecting multiple items for check! Being able to separate equipment by different locations is also very helpful.

Cons: I would like if the calendar was larger and provided information inside the cells about assets checked out.

Overall: Using EZ Office has helped us organize and catalog our equipment. It has provided ours office with a clear path to collect and record revenue generated from these assets. It has also made the sharing of our equipment in our company easier.

Vendor Response

by EZOfficeInventory on July 18, 2017

Hi Fergus, we appreciate you taking the time to review EZOfficeInventory. Thank you for your suggestion regarding the calendar. I have forwarded it to the product team as a feature request. Someone from our support team will get back to you with update.

This software is very easy to use and the guys in the field like the web app.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to put tools and items into the system and easy for the field to check them out, and for them to check them back in, they can even reserve a tool and submit them for service if they need repair

Pretty easy to use once you understand the type of materials that you manage in the system.

Jul 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Seems to cover most aspects of what would be needed to manage your assets. Easy to use interface and the notification and scheduling system seems to work well for our needs.

Overall: We are still in a testing phase so at this point it is too early to tell.

clear, concise, and simple - yet so effective!

Jul 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use; will not be difficult to train staff; training materials are easily accessed and provided

Cons: I would like to be able to customize how a label is printed - what info is on it/not on it.
Would also like to be able to create groups for users/members (eg. group together by dept.)

Vendor Response

by EZOfficeInventory on July 17, 2017

Hi Shienna, we appreciate you taking the time to review EZOfficeInventory. Our system allows you to customize labels and create group users/members (by department, location etc.). Someone from our support team will reach out to you shortly to help with your queries.