# CrelioHealth For Diagnostics Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CrelioHealth For Diagnostics Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more. Source: https://www.capterra.com/p/148540/LiveHealth --- # CrelioHealth For Diagnostics Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CrelioHealth For Diagnostics ## What is CrelioHealth For Diagnostics? CrelioHealth Medical Lab Management Software - Easy to implement and completely automates all lab processes, including operations, billing, finance, quality control, and report delivery. CrelioHealth is flexible, reliable, affordable, and scalable as per business sizes and types. Business collaboration and communication are easy and can be automated with smooth lab interfaces & out-of-the-box API integrations. Join the 2500+ labs worldwide that trust CrelioHealth as the future of lab management. ## What is CrelioHealth For Diagnostics used for? [Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 88% Neutral 10% Negative 2% Starting price $550 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CrelioHealth For Diagnostics?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://creliohealth.com/&name=CrelioHealth For Diagnostics) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CrelioHealth For Diagnostics 4.5 (52) VS. [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting Price $550 Flat Rate, Per Month Starting Price $350 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (52) Ease Of Use 4.5 (114) Value For Money 4.3 (48) Value For Money 4.4 (91) Customer Service 4.5 (50) Customer Service 4.4 (110) ## CrelioHealth For Diagnostics alternatives [4.2 (152)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about CrelioHealth For Diagnostics Overview ### What problems does CrelioHealth For Diagnostics solve? CrelioHealth For Diagnostics solves manual backup headaches, slow lab turnaround, and fragmented diagnostic workflows by moving operations to the cloud, simplifying billing and report creation, and giving teams mobile status visibility. Diagnostic labs, front-desk staff, lab managers, and finance teams benefit from faster issue resolution, easier customization, and smoother patient report communication. Answer based on 30 reviews Overview ### Which roles and teams benefit most from CrelioHealth For Diagnostics? CrelioHealth For Diagnostics is most used by laboratory leaders, pathologists, and doctors who need to streamline diagnostic workflows, reporting, and result review. Operations, IT, and administrative teams use it to manage lab processes, system oversight, and daily coordination, while owners and executives rely on it for visibility, efficiency, and business control. Answer based on 52 reviews Overview ### What company size and industries is CrelioHealth For Diagnostics built for? CrelioHealth For Diagnostics is built mainly for small healthcare organizations, with 90% of reviewers from small businesses and 63% from Hospital & Health Care. It serves medical diagnostics labs of different types and sizes, including standalone, multi-center, D2C, hospital-based labs, and clinics, with additional use in Health, Wellness and Fitness at 16% and Medical Practice at 14%. Answer based on 52 reviews Features and Usability ### What are the key features of CrelioHealth For Diagnostics? CrelioHealth For Diagnostics includes core lab workflow features like patient management, lab order management, billing and instrument integration, plus report management with customizable report formats and analytical MIS dashboards. Differentiating features include mobile apps and patient portals, SMS/WhatsApp notifications, cloud access across locations, and role-based user management. Answer based on 30 reviews Pricing ### How much does it cost and what fees or limitations are included? CrelioHealth For Diagnostics starts at $550 per month for the Starter plan, with Standard at $1,250, Advanced at $2,500, and Plus at $4,500. Enterprise pricing is not listed. A free trial is available. Setup includes a one-time onboarding fee waived with annual payment, and provider logins cost extra. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does CrelioHealth For Diagnostics integrate with? CrelioHealth For Diagnostics integrates with 19 third-party tools, including ETHERFAX, Stripe, Twilio, Xero, Zoho Books, Squarespace, eClinicalWorks, NextGen Healthcare Practice Management, DrChrono, and CollaborateMD. It also connects to Azalea Health, CureMD, Experity, PrognoCIS, Medinous HMS, nAbleMD, eMedicalPractice, GoMeyra LIMS, and 1health. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on CrelioHealth For Diagnostics? CrelioHealth For Diagnostics offers in-person training, live online sessions, documentation, and videos, which gives teams several ways to learn. Reviewers describe onboarding as quick for lab technicians, scientists, and other everyday users, while admins and teams using advanced or physical workflow features may need more guided sessions and additional video training. Answer based on 11 reviews Getting Started and Support ### What customer support options does CrelioHealth For Diagnostics offer, and how do users rate the experience? CrelioHealth For Diagnostics offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and responsive, with quick issue resolution and dedicated assistance. Some reviews mention poor holiday coverage, occasional lack of support, and frustration when interface changes affect routine work. Answer based on 30 reviews Patient management ### How well does it handle patient management? CrelioHealth For Diagnostics handles patient management well for many labs with patient entry, scheduling, report access, and mobile access for patients and doctors. Small clinics and larger diagnostic centers often find it easy to learn, though some teams mention interface issues, glitches, and limited visibility into certain patient details. Answer based on 13 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Sample Management 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination Data Security 4.0 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Lab Order Management 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Submit and track requests for laboratory tests EMR/EHR 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create and securely store digital patient records Inventory Management 4.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Lab Instruments Integration 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring CrelioHealth For Diagnostics 67 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Schedule the calibration of instrumentation and maintenance requirements Generated authorized documentation that provides material information and results of laboratory analyses Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share AI models, media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Import, collect, and capture data from multiple sources Import and export data to and from software applications Protect sensitive data for digital privacy Manage and store data in a database Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transfer of data from one computer system to another Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions Digitally sign online documents Create and securely store digital patient records Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Submit and track requests for laboratory tests In-person, onsite registration Manage and track customer orders for goods, investments, or any other purchases Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Systematic evaluation of various aspects of a project or service to prevent defects or issues Ensure that quality requirements and standards are met across production processes Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Manage and track the state, location and condition of materials collected for examination Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Create, save, and re-purpose templates for emails, forms, etc. Predetermined group of medical tests that help diagnose a condition Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Features 4.4 (51) 4.4 Based on 51 reviews ## Pricing Value for money 4.3 (48) Free Trial [View pricing plan details](https://www.capterra.com/p/148540/LiveHealth/pricing/) Starter $550.00 Flat Rate,Per Month It includes: - Support: 7 AM-5 PM Eastern Time - User Login: 01 - Analyzers Supported: 02 - Order Management - Outsourcing Management - Lab Reporting Management & Interfacing - File Attachment to Reports - Audit Trail - Sample Segregation & Barcoding and Logistics - Fax Integration Available At Cost - Credit Card Payments - HIPAA compliant communication Standard $1,250 Flat Rate,Per Month It includes: - All Starter Plan Features + - CC Logins: 20 - User Logins: 05 - Analyzers Supported: 03 - Support: 7 AM-5 PM Eastern Time - Sample Pre-Processing & Archival - QC & Middleware Interfacing - Lab Performance & Quality Control Management - TAT Analytics - Auto-Approval - Critical Call Outs - Reflex Testing Workflows - Custom Report PDFs - Send Out Workflows - Consent Workflows - Integration Dashboard Advanced $2,500 Flat Rate,Per Month It includes: - All Starter & Standard Plan Features + - Support: 24x7 Online Support & On-site Support at Additional Charges - CC Logins: 100 - User Logins: 10 - Analyzers Supported:05 - Support for Multiple Collection Centers and Operation Sites - Multi-Location Patient Search - Branch Management - Cross-Location Result Transfers - Branded Provider Portal & Communication - Inventory Management - Integration Dashboard - Group Ordering From Excel/CSV - AOE Workflow Plus $4,500 Flat Rate,Per Month It includes: - All Starter, Standard & Advance Plan Features + - CC Logins: 200 - User Login: 20 - Analyzers Supported: 08 - Support: 3 Day On-site Support Included + Dedicated Account Manager - On-site support - Custom Alerting Rules - Unlimited Report PDF Configurations - Custom Localization - Advanced Inventory Management Enterprise Pricing as per requirements It includes: - Features As Per Your Requirements Value for money 4.3 (48) 4.3 Based on 48 reviews ## Integrations [ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/) ## Support, customer service and training options Customer Service 4.5 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (50) 4.5 Based on 50 reviews ## User reviews Overall rating 4.5 Based on 52 reviews Filter by rating 5(32) 4(14) 3(5) 2(0) 1(1) Mentioned topic Sorted by most recent PV Pradnya V. Sales Executive Hospital & Health Care ### "Worst software " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 15, 2023 Pros We had a very bad experience Zero support Cons Not a good software it’s only useful for small lab Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mohammad R. Lab Tech Hospital & Health Care ### "LIS System review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2022 good Pros Cloud based is great system can be accessed from anywhere Cons Report format needs improvement as discussed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amir B. CEO Hospital & Health Care ### "Best LIS software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2022 Pros I am using creliohealth and its very good and easy to use within budget Cons Sometime speed is slow while processing the samples Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IA Ismail A. Lab Technical Supervisor Health, Wellness and Fitness ### "Good LIS friendly and easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 24, 2022 Pros Customer Service Support team Chatting function Cons Missing Billing Function Symptoms not saved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG oliver G. ceo Hospital & Health Care ### "Easy to Use Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2022 Overall Crelio has met our lab needs. Pros Affordable solution for laboratory information management and user access for our growing team. Cons Navigating to the correct feature is not always easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IO Isi O. Director of Operations Hospital & Health Care ### "Great Product and world class service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2022 Pros Its interface was easy to learn and understand. My team and I found it easy to use and implement. The Crelio health team was very helpful and willing to customize the software to our unique needs. Their after-purchase service was also very good. Cons It would have been helpful to have more training videos available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jayanta H. Director Health, Wellness and Fitness ### "Awesome customer service and user interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 7, 2022 Awesome Pros Customer service and ease of use is one of the reason that we have chosen CrelioHealth. Cons The list of tests can be improved by adding more tests and options Reasons for choosing CrelioHealth For Diagnostics Customer service and user experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mangesh S. QC - Executive Biotechnology ### "All-in-one solution for Medical Lab." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2022 Pros Software is user friendly due to ease of use which optimize you to streamlining your lab operations. Cons There is nothing to dislike, whenever we need help our concerns are addressed by a dedicated team member. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PF Paola F. Front Desk Hospital & Health Care ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 9, 2022 Very good Pros We can manage a big size of information. You can use it in small or large clinic. Cons The report access should improve the visualization for patient in order to know the result in a faster way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LY Leslie Y. Facility Manager Medical Practice ### "Facility Manager " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 26, 2022 Pros Scheduling Access and ease for patients Cons Reports - Working with Technical team for State Reporting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148540/LiveHealth/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.