--- title: "CrelioHealth For Diagnostics Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CrelioHealth For Diagnostics Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more." source_url: "https://www.capterra.com/p/148540/LiveHealth/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # CrelioHealth For Diagnostics Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CrelioHealth For Diagnostics ## What is CrelioHealth For Diagnostics? CrelioHealth Medical Lab Management Software - Easy to implement and completely automates all lab processes, including operations, billing, finance, quality control, and report delivery. CrelioHealth is flexible, reliable, affordable, and scalable as per business sizes and types. Business collaboration and communication are easy and can be automated with smooth lab interfaces & out-of-the-box API integrations. Join the 2500+ labs worldwide that trust CrelioHealth as the future of lab management. ## What is CrelioHealth For Diagnostics used for? [Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 88% Neutral 10% Negative 2% Starting price $600 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CrelioHealth For Diagnostics 4.5 (52) VS. [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting Price $600 Flat Rate, Per Month Starting Price $350 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (52) Ease Of Use 4.5 (114) Value For Money 4.3 (48) Value For Money 4.4 (91) Customer Service 4.5 (50) Customer Service 4.4 (110) ## CrelioHealth For Diagnostics alternatives [4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (509)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about CrelioHealth For Diagnostics Overview ### Which roles and teams benefit most from CrelioHealth For Diagnostics? CrelioHealth For Diagnostics benefits diagnostic laboratory leaders, pathologists, physicians, and technical teams that manage test workflows, quality control, reports, and patient results. CEOs, directors, and owners use it to oversee operations and performance, while marketing, sales, HR, and IT staff support outreach, administration, user access, and system maintenance. Answer based on 52 reviews Overview ### What company size and industries is CrelioHealth For Diagnostics built for? CrelioHealth For Diagnostics is a LIMS for diagnostic labs of different types and sizes, with 90% of reviewers from small businesses and Hospital & Health Care representing 63%. It also serves midsize businesses (10%) and is used in Health, Wellness and Fitness (16%) and Medical Practice (14%), including standalone, multi-center, D2C, hospital-based labs, and clinics. Answer based on 52 reviews Features and Usability ### What are the key features of CrelioHealth For Diagnostics? CrelioHealth For Diagnostics includes patient records management and lab order management for laboratory workflows, customizable reports and diagnostic reports for report formatting, and mobile access through patient-facing applications. Core capabilities also cover lab instruments integration, billing and payment processing, SMS messaging, and role-based permissions for user management. Answer based on 30 reviews Pricing ### How much does it cost and what fees or limitations are included? CrelioHealth For Diagnostics starts at $600 per month for the Starter plan, with Standard at $1,400, Advanced at $2,750, and Plus at $4,900. Enterprise pricing is not listed. A free trial is available. Onboarding is a one-time fee, waived with annual payment; third-party integrations and provider logins cost extra. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does CrelioHealth For Diagnostics integrate with? CrelioHealth For Diagnostics integrates with healthcare and business platforms including Azalea Health, CollaborateMD, CureMD, DrChrono, eClinicalWorks, NextGen Healthcare Practice Management, PrognoCIS, and Xero. It also connects with ETHERFAX, Stripe, Twilio, Zoho Books, Squarespace, Medinous HMS, GoMeyra LIMS, Experity, eMedicalPractice, and nAbleMD. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on CrelioHealth For Diagnostics? CrelioHealth For Diagnostics is generally easy to onboard, with an interface that lab technicians, scientists, and nontechnical users can learn with minimal guidance. Training is available in person, through live online sessions, documentation, and videos. Teams configuring specialized physical features or adapting to interface changes may need additional training; reviewers also wanted more video resources. Answer based on 11 reviews Getting Started and Support ### What customer support options does CrelioHealth For Diagnostics offer, and how do users rate the experience? CrelioHealth For Diagnostics offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe the support team as responsive, helpful, and quick to resolve queries, including technical issues. However, some report limited holiday coverage, occasional zero-support experiences, and inconsistent responsiveness. Answer based on 30 reviews Features and Usability ### How well does it handle patient management? CrelioHealth For Diagnostics supports patient management with registration, scheduling access, communications, payment tools, and mobile access for patients and clinicians. Laboratory teams value its easy-to-learn interface and capacity for large records, while some request clearer patient report views, discount tracking, test-level searches, and more consistent reliability. Answer based on 13 reviews Features and Usability ### Is CrelioHealth For Diagnostics easy to use? CrelioHealth For Diagnostics provides an easy-to-learn laboratory interface that helps staff manage daily work and access information from mobile devices. Small clinics and diagnostic teams often find dashboards, reports, notifications, and patient communications simple to use, though some users find certain advanced features complicated and multiple logins inconvenient. Answer based on 12 reviews ## Features AI summary Based on 82 Medical Lab reviews Capterra data shows that buyers of medical lab software rank the following features as their top priorities: - **Lab Instruments Integration** (**50%** of reviewers rated this feature as critical) - **Data Import/Export** (**75%**) - **Secure Data Storage** (**80%**) CrelioHealth For Diagnostics supports all three features that reviewers rate as most important: **Lab Instruments Integration**, **Data Import/Export**, and **Secure Data Storage**. Together, these capabilities help medical labs connect instruments directly, move data between systems more easily, and protect sensitive records, allowing teams to improve reporting accuracy, reduce manual work, and maintain data security across lab operations. Lab Instruments Integration 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Data Security 4.0 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Lab Order Management 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Submit and track requests for laboratory tests Sample Management 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination EMR/EHR 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create and securely store digital patient records Inventory Management 4.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply CrelioHealth For Diagnostics 68 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Certification of Analysis: Generated authorized documentation that provides material information and results of laboratory analyses - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Laboratory Notebook: Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Onsite Registration: In-person, onsite registration - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.4 (51) 4.4 Based on 51 reviews ## Pricing Value for money 4.3 (48) Free Trial [View pricing plan details](https://www.capterra.com/p/148540/LiveHealth/pricing/) Starter $600.00 Flat Rate,Per Month It includes: - Support: 7 AM-5 PM Eastern Time - User Login: 01 - Analyzers Supported: 02 - Order Management - Outsourcing Management - Lab Reporting Management & Interfacing - File Attachment to Reports - Audit Trail - Sample Segregation & Barcoding and Logistics - Fax Integration Available At Cost - Credit Card Payments - HIPAA compliant communication Standard $1,400 Flat Rate,Per Month It includes: - All Starter Plan Features + - CC Logins: 20 - User Logins: 05 - Analyzers Supported: 03 - Support: 7 AM-5 PM Eastern Time - Sample Pre-Processing & Archival - QC & Middleware Interfacing - Lab Performance & Quality Control Management - TAT Analytics - Auto-Approval - Critical Call Outs - Reflex Testing Workflows - Custom Report PDFs - Send Out Workflows - Consent Workflows - Integration Dashboard Advanced $2,750 Flat Rate,Per Month It includes: - All Starter & Standard Plan Features + - Support: 24x7 Online Support & On-site Support at Additional Charges - CC Logins: 100 - User Logins: 10 - Analyzers Supported:05 - Support for Multiple Collection Centers and Operation Sites - Multi-Location Patient Search - Branch Management - Cross-Location Result Transfers - Branded Provider Portal & Communication - Inventory Management - Integration Dashboard - Group Ordering From Excel/CSV - AOE Workflow Plus $4,900 Flat Rate,Per Month It includes: - All Starter, Standard & Advance Plan Features + - CC Logins: 200 - User Login: 20 - Analyzers Supported: 08 - Support: 3 Day On-site Support Included + Dedicated Account Manager - On-site support - Custom Alerting Rules - Unlimited Report PDF Configurations - Custom Localization - Advanced Inventory Management Enterprise Pricing as per requirements It includes: - Features As Per Your Requirements Value for money 4.3 (48) 4.3 Based on 48 reviews ## Integrations [ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/) ## Support, customer service and training options Customer Service 4.5 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (50) 4.5 Based on 50 reviews ## User reviews Overall rating 4.5 Based on 52 reviews Filter by rating 5(32) 4(14) 3(5) 2(0) 1(1) Mentioned topic Sorted by most recent PV Pradnya V. Sales Executive Hospital & Health Care ### "Worst software " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 15, 2023 Pros We had a very bad experience Zero support Cons Not a good software it’s only useful for small lab Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mohammad R. Lab Tech Hospital & Health Care ### "LIS System review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2022 good Pros Cloud based is great system can be accessed from anywhere Cons Report format needs improvement as discussed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amir B. CEO Hospital & Health Care ### "Best LIS software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2022 Pros I am using creliohealth and its very good and easy to use within budget Cons Sometime speed is slow while processing the samples Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IA Ismail A. Lab Technical Supervisor Health, Wellness and Fitness ### "Good LIS friendly and easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 24, 2022 Pros Customer Service Support team Chatting function Cons Missing Billing Function Symptoms not saved Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG oliver G. ceo Hospital & Health Care ### "Easy to Use Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2022 Overall Crelio has met our lab needs. Pros Affordable solution for laboratory information management and user access for our growing team. Cons Navigating to the correct feature is not always easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IO Isi O. Director of Operations Hospital & Health Care ### "Great Product and world class service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2022 Pros Its interface was easy to learn and understand. My team and I found it easy to use and implement. The Crelio health team was very helpful and willing to customize the software to our unique needs. Their after-purchase service was also very good. Cons It would have been helpful to have more training videos available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jayanta H. Director Health, Wellness and Fitness ### "Awesome customer service and user interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 7, 2022 Awesome Pros Customer service and ease of use is one of the reason that we have chosen CrelioHealth. Cons The list of tests can be improved by adding more tests and options Reasons for choosing CrelioHealth For Diagnostics Customer service and user experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mangesh S. QC - Executive Biotechnology ### "All-in-one solution for Medical Lab." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2022 Pros Software is user friendly due to ease of use which optimize you to streamlining your lab operations. Cons There is nothing to dislike, whenever we need help our concerns are addressed by a dedicated team member. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PF Paola F. Front Desk Hospital & Health Care ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 9, 2022 Very good Pros We can manage a big size of information. You can use it in small or large clinic. Cons The report access should improve the visualization for patient in order to know the result in a faster way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LY Leslie Y. Facility Manager Medical Practice ### "Facility Manager " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 26, 2022 Pros Scheduling Access and ease for patients Cons Reports - Working with Technical team for State Reporting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148540/LiveHealth/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.