Who Uses This Software?

Mproof specializes in assisting both internal and external service organizations, such as IT departments, Shared Service Centers and Managed Service Providers. Our software is fully ITIL-compliant.


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Mproof
  • www.mproof.com/en/
  • Founded 1997
  • Netherlands

About Mproof

IT Service Management has evolved over the years to become infinitely more customer-centric, service-focused and automated. Your employees and customers rely on you to deliver the services that allow them to get their jobs done in the most effective way. Todays ITSM software should deliver end-to-end services effectively across the enterprise and automate, standardize and improve processes. These are exactly the type of services Clientele ITSM has to offer. Contact your Sales-rep today!


Mproof Features

  • Availability Management
  • Change Management
  • Configuration Management
  • Contract Management
  • Dashboard
  • Incident Management
  • Problem Management
  • Release Management
  • Self Service Portal

Mproof Reviews Recently Reviewed!

Great software to help us out with our business

Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Dashboard functionality

Cons: We are using SaaS. After upgrade we have new client software to install. This should not be done after next release. That will help us very much for deployment.

Overall: We are using Clientele ITSM for managing our projects, storing customer data and for quote management. We are happy with the dashboard functionality and the possibility to export data to Excel or whatever other system. We run quick analyses for benchmarking and we have complete overview of all important projects.

Recommendations to other buyers: Take your time to implement your processes into Clientele ITSM. If you do it right first time it will really help the business needs.

Vendor Response

by Mproof on March 08, 2017

Thank you very much for your review, Arjan. If we can of any assistance in the future, we'll be glad to help out.