Who Uses This Software?

We serve a wide variety of people across multiple industries.


Average Ratings

73 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Badger Maps
  • badgermapping.com
  • Founded 2012
  • United States

About Badger Maps

Badger Maps is a software company focused on providing the tools and applications for sales reps to be more efficient and effective in the field. Badger enables the sales team to manage their territory by combining Google Maps, data from the CRM, schedule planning, route optimization, and lead generation on the sales persons mobile device. Badger offers the best software mapping solution to map customer accounts and sales routes.


Badger Maps Features

  • Capacity Planning
  • Drag & Drop Scheduling
  • Driver Management
  • Emergency Dispatch
  • GPS Tracking
  • Performance Metrics
  • Route Costing
  • Territory Management
  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

Badger Maps Reviews Recently Reviewed!

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Setting up badger maps has been really fun, the customer service is insane, so nice, they laugh:)

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So many! Integrating all of the client data with the stops is really helpful, by having that information I was able to re-coup several hundred dollars by noticing people who had been continuing to receive service, but hadn't paid. I love to lasso function, that grabs stops and mass updates them; while this software is meant for field sales it's perfect for a curbside composting company or anyone who does a TON of deliveries.

Cons: It's too good?? Sometimes I just want to do something manually, but Badger wants me to go the quick way - it's definitely better but requires that your data set is immaculate. I definitely suggest perfecting the data set with only what you want before importing into Badger...but that's an important project anyway!

Overall: I now know about active and inactive clients, can see all of my clients on a map, categorized in various ways, I can answer any question about our routes, and I'm saving a lot of money. We've been looking for a comprehensive CRM software for awhile, and weirdly this fits the bill! We can finally attach our clients to their delivery addresses and see them on a map; this is very useful to show investors our successes and guide the marketing team to fill in the gaps; it also incentivizes our haulers to push for sign-ups in the "gap areas" to make their per-stop income higher! I also have the benefit of exporting the data easily into excel or for our bike haulers, into a fitness app where they can track their calories burned and miles biked on the route. Overall joy with Badger!

A must have app for road warriors!!

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I recommend badger mapping to all folks in sales

Pros: The customer service is top notch one of the best! Great value for Mapping services as well as CRM.

Amazing time saver in mapping routes

Oct 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: The overall support was excellent, timely and professional...I love the app

Pros: The lasso function allows me to circle the cluster of destinations I want and then lists and optimizes them in seconds...amazing

Cons: That I am not able incorporate it into my current daily schedule program so I have to use BadgerMapping to create the routes then manually transfer the data to my daily schedule...it is still worth the extra effort.

Very good software

Sep 18, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the simplicity , also badger runs in all platforms like chrome, safary, iphone and android devices. customers support is great too

Cons: need to improve import and export feature, some times we had issue with chrome but your tech support fixed fast

Excellent experience but feel like some of the questions on check in need to be updated.

Sep 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease in which you can look an account up and get there phone number, email address or location. Also love being able to see area stores and gas stations when needed.

Cons: The questions on check in are weak and we are required in our group to do this process. They need to be more to the point and less vague.

Overall: Locations of important retailers, easy access to phone numbers and email addresses, history on last call and what was covered with the end of the week report. Help with finding new accounts in the areas I am visiting or cold calling.

Easy to use app

Sep 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Mapping function is easy to use and helps maximize time in the field. Also the ability to use lasso is a nice feature

Cons: No integration with Outlook for task reminders and follow up. It would be great to have follow up reminders

Very helpful app for planning customer visits.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to work a particular area and maximize the best driving route to save time and money. I also like being able to visibly see what customers I need to visit by color.

Cons: I really wish it had built in CRM capabilities. Our company is not large enough to afford SalesForce and I don't want to have 4 or 5 different apps for functions in our business so having CRM with Badger would be worth paying extra.

Badger Maps has easily increased my efficiency and sales volume in the field.

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: My favorite feature is the check-in feature. Not only can I see clients around me, but when I drop by I can check-in so that I can leave notes about the meeting. If they're not home, I can make notes about visible vehicles, packages at the door, etc. so that when I drop by in the future, I know what I'm looking for. From the timestamp, I can also better gauge when would be the best time to drop by again. It's just a more efficient way to work.

Cons: Like all things in life, I wish it was a little cheaper. But the cost of this app has been more than offset by my increased sales volume gained solely because of it.

Overall: I've gained increased sales efficiency and volume in the field from Badger App.

Badger has made it easier than ever to prospect and plan my days!

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That Badger Maps allows me to select different categories for call points and shows them to me on a map is invaluable to me as I plan each day of prospecting. In the past this used to take a significant amount of time away from my family; now I can do it on the fly. As if this wasn't enough, I can easily navigate to each prospect's website to help me qualify them before I begin my day. Lastly, the mobile app is well thought out and easy to use as I walk the streets of Manhattan. IMHO if an app can pass this test, it is truly for mobile use!

Cons: Only 2 things that I can think of to improve the service. First, the ability to optimize a map for walking (it currently only offers driving). This comes in handy in big cities where driving is impractical. Second, the ability to add call notes directly in the app would be great. This functionality might already be there; admittedly I have fallen into a rut with my usage. Neither of these shortcomings would prevent me from renewing my subscription.

Super easy to use and was a tool that I used everyday as a sales person to maximize my time

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - System was extremely easy to use on the desktop or in the app
- App was great to have while on the road
- Print out of routes and optimizes to best possible route

Cons: -I wish I could create routes for multiple days.
-I would like to manually type notes into my route destination; this would be helpful if i have someone riding with me and i wanted to give them some context
- I wish I could export the contacts i had in Badger along with the notes, check-ins and category

Overall: efficiency and peace of mind

From A to Z I love it.

Jun 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I look at the map while driving,I can easily see which prospect or customer around and act on spot in out of a daily plans.

Cons: 1-There is no toggle all on and off features for Places.
2-Visualize features are great with weekly check-in reports,but adding additional alert or alarm that applicable to each and every customer for remind you with their special occasions, would be nicer.It is hard to remember that if I have to celebrate customer' birthday after three days of the last visit or check out the bank account after two days to see if they paid their last invoice.With weekly report basically missing the point.

Overall: Helps us to visit our customers on right time periods and less preperation time for it, less paperwork,shorter travel around.

This is the most important app I use day to day! Absolutely love it!

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to make an optimized route along with being able to make notes on each record. I love the ability of places to see new opps as well!

Cons: The slowness at times of the app. I wish the route could be dumped completely into google maps if I so choose.

Overall: More efficient workday.

I love that it connects with Waze!!

Jun 22, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service is AMAZING and I love that it connects with Waze. I have t used it to its full capacity. It I can't wait to get into it a bit more

Cons: I feel like the cost is a little high if you have over 60 accounts you want entered. I have 200+ and really only use it for route planning and directions so seems too expensive. I would never put sales. I would never put sales numbers into the program for confidentiality so that seems odd to have as a feature.

Overall: Route planning, time and fuel efficiency.

Early stages, but enjoying the simplicity of the program

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Interaction with SFDC. I like the ability to sync my data within my CRM, thus saving me time at a later point to input my data. Very nice!

Overall: My initial benefit is the ability to input data through my IPhone on the fly thus saving me time and keeping my information up to date.

Great product, really helps me do my job.

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really love the lasso function. Makes cluster calling customers so much easier and more efficient.

Cons: Had some problems getting it set up, but worked through them with customer service and got out working properly.

Badger Maps is a BIG help in planning my day based on where my leads are.

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to see where I have leads based on where I am and just being able to route my day. I like being able to circle an area of contacts then route then. The "history" is a big help in tracking progress too.

Cons: At times the website won't show all my contacts unless I log out, close the browser and log back in.

Overall: Better route planning. Keeping notes on each client I see. Using the "check-ins" to tell me when was the last time I went by.

Awesome app that works for me on the fly saving me time and fuel.

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to setup accounts on my laptop and save routes and then easily access them on my phone when on the road.

Cons: The amount of accounts that can be used in one route is you limited. I have to create multiple routes for my daily use.

Great program!

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Badger has made it so easy to prospect for new clients. I map out all the target business types in an area and prospect away. As appointments are set, I'm able to add them to my route. I can optimize the route and let clients know approximate time of arrival.

Cons: I would like to be able to integrate with my CRM. Currently it only integrates with SalesForce which is too expensive for a small business my size.

i like the concept some of there are some things I would like to change

Jun 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: mapping out trips. using the app on phone and the connection it has with also home computer. I like the search of lead feature.

Cons: the end location you cant click it to get directions. changing location and routing is not as easy as it could be

Overall: lead location knowledge

I have been able to use the basic functions of this great app/site easily, support is always there

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy and quick. Save lots of money in gas. I know that there is support and training waiting for me when I'm ready.

Cons: The basic package only allows 100 names- the next level is too many- too much. If there was better scaling that would be cool.

I have to prepare a route each day for work. This program makes that a non-issue.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Lasso function makes it so easy to plan my route and send straight to my calendar with the map and voice directions accessible all in one place. Works across all platforms, PC desktop to iPhone and iPad seamlessly. Customer Service is top notch.

Cons: I like widgets and doodads like emojis to specify different things and color codes. I would like stuff like that, but there's nothing I don't like.

I was amazed at the number of my ideal clients that I found using the map!

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, and it gives outside salespeople an organized, effective way to save time and money. It's thorough and provides great information.

Cons: I do my sales coaching almost exclusively online using Zoom, so I don't have a pressing need to set up sales routes. It would be awesome if you developed a version designed specifically to search for people who DON'T go physically to different locations...as a search engine for prospecting!

Overall: It's a great resource for me to recommend to outside salespeople!

I have found Badger to be very valuable as I schedule meetings with my key clients

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease-of-use is excellent, it allows me to schedule meetings and make maximum efficiency of my day.

Badger has helped us increase our sales calls by 20% which is huge with all the traveling we do

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Badger keeps us organized so we know what areas of the sales area we hit and when the last time it was.

Cons: Badger reports needs help, when looking at it online it very cumbersome. I like it however when printing out it's a terrible system

Overall: We think the system makes us much more efficient to get more sales calls done in a week not to mention the time we save by not mapping everything out manually

Would have been lost without it. Being a new sales rep in Brooklyn

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps me work geographically. Shows all my accounts let's me plan out my day and makes sure I am seeing every account

Cons: I wish someone would review all features with me if I called an 800 #. I know there is more features I'm not using

Overall: Working geographically. Working smart

Frustrated, disapponted, angered, and now indifferent...

Jun 12, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The traffic abilities from the map screen and being able to route my day and or territory.

Cons: Badger has had a poor ability to reliably keep notes that I have entered. I have been frustrated losing key info on numerous occasions. I stopped reporting the issue because it kept happening so often. I do have to keep separate notes with key contact data because I cannot trust that the info will be there when I need it from Badger. The red map points of accounts I have on the map will often have to be tapped several times for the account to be accessed. The action will either stop and not load or the app will switch to the blue Google badge. I have made the request at least twice in the past that the red account points need to be larger so that they can be accessed easier and not covered up by a blue location points. I know how to turn off the blue Google points but, I would like to have these locations present on the screen and have access if I choose. Why can't the red points just be larger on every screen? I.e. When I magnify the map screen the red points are often covered by the blue Google points or badges and I have to press items several times to find the red account badge.....I have worked for several companies and have experienced numerous types of CRM-like systems. Badger has probably been the most frustrating and unreliable to work with.

Overall: Ability to route my day and choose the most time effiicient path.

I run an appliance repair business. I use to use Ms streets and trips. This is a great replacement

Jun 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that is uses Google maps. The softemare seems to stay up to date. The ease of use is wonderful. This was a quick and easy transition from MS streets and trips.

Cons: I Would love to pin a stop without creating an account. To be able to just click on a spot and get a pop up asking make stop here. When mapping I would like the ability to grab the route and drag to change directions. Sometime the way its routed and the way I need to go may be a little different.

Overall: I love that its monthly and not a big cost up front. Web based nothing to download. I can pick up any computer or phone and sign in and there's my route.

Badger is an excellent sales tool indispensable in building and maintaining my account base.

Jun 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the lasso feature to corral a certain segment of my existing customer base in order to create the most efficient routes to see my customers and this helps save gas, time, and money. In addition, I like the ability to map out a certain geographical area for potential prospects by using the "Places" feature to pick up additional prospects on the map not yet in my database of prospects or customers. By clicking on a blue pin on Google Maps, I can see potential accounts in my industry, research them on the web prior to going into the field, and weed out potential prospects that don't meet our criteria ahead of time. Likewise, This ability is a time and money saver that assists in lowering my overall cost of acquisition.

Cons: 1) I use Mac devices and there seem to be features that are not ubiquitous across the Mac platform and devices. While this isn't a deal breaker, it would nice to work from any of the 3 Mac devices I use and have all bells and whistles present for a seamless transition in my processes.

2) Sometimes I forget to add specific details from a check-in and it would nice to edit or copy and paste additional information into the existing check-in without having to delete and recreate the check-in.

3) Google Pins are not lasso-able unless you add the potential prospects into Badger first. It would be nice to create a route and have the "places potential prospects" data lasso-able to add with my existing customers and prospects.

4) Weekly Checkins Reports- It would useful to have the ability to create a spreadsheet template that users can create from the data in the customer profiles specific to their needs in reporting. Instead, every week, I receive the CSV file Checkins report and then have to delete data columns and information not pertinent to my needs.

Best Routing Customization Sync & Customer Service

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Routing is my favorite feature. I can visual my travel on the map but most importantly I can plan my time. I couldn't function efficiently without this app. It calculates the miles for each route, I send my route to my calendar & add the miles for each day which makes tracking my mileage a breeze.

Cons: I don't like having to sync all fields for Badger to update my accounts. If i want to bulk update a single field for all accounts I should be able to without submitting all fields. The format & info on my external report of accounts changes. This created a problem with Badger recognizing the data.
There needs to be a single identifier field such as the account number for the Sync to reference & an option to select the field you want to upgrate i.e. "LY Sales".
I have not updated my account info because of this & therefore cannot take full advantage of the other options.

Overall: Time management, reporting & account tracking

very positive. The initial assistance getting me set up and my list imported was huge.

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, for my limited skills, and has all the features I personally need. I am a sole proprietor and manage approx 300 manufacturing customers from 3-300 employees in size, in a two state western territory. I use this tool to help me plan my road time, as a reference , and when I have free time in an area. Is a very handy tool, and a great value

Overall: Great reference and field tool
Haven't found any negative yet. This has been a very capable replacement for the map point I used for 15 yrs

Badger has truly revolutionized the efficiency and acuracy of prospecting.

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The awarenesss of opportunities that are close to my current location and the ability to have information about those prospects at my fingertips.

Overall: Increase sales

great on-the-road resource, and great customer service!

Jun 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Allows you to see other targets when you are in the area so you dont have to stop, use google etc to search for new prospects.

Cons: only can do approx 20 stops in a route - this prevented an easy way to see your full day outlook. You can create separate routes, which was a helpful work-around.

Helped organize my accounts!

Jun 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The mapping of all accounts. The excel spreadsheet I receive on a weekly basis and the ability to check in and write notes for each individual account

Thank you

Cons: The limiting of accounts. I could use about 200. Limit is 60 unless you upgrade but I don't need 1000

I've had great success using Badger Maps. It's user-friendly and my sales and have increased.

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to view my customer list in a map form. It's helpful when trying to fill up your schedule.

Cons: Sometimes when you sort for "places" it adds places that aren't pertinent to the search. For instance, when looking at places under the "chemical" heading, it pulls up some gas stations, swimming pool supply stores...when I'm looking for more of industrial chemical manufacturing.

Great system. I am new in sales and this product saved me a lot of time and energy!

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use! Saved me a lot of time and customer service was very helpful. They call me and make sure that everything is running correctly and in a lot of cases I didn't need any help but it was there just in case. The usability was amazing and I didn't need to do much to learn the software.

Cons: Can be pricey. My company is not expensing the finances for the program. It is a little expensive to pay out of pocket if your company won't cover it.

Works well with what i need it for.

Jun 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use and navigate. Members of my team are able to access and use without any issues.
Maps are current which is optimal in my business

Cons: I would like to see the notes appear in the map directions.
I would like to be able to see one route without all my different accounts at the same time

Currently glad y'all updated your plans to include more points. I however updated and cannot log in.

Jun 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Prospect lists. Being able to plan route and optimize routes. Having a majority of my accounts in the same place. Hope to even have some prospects added to the app for watching soon too.

Cons: Before not having enough points and a HUGE price jump. Now not being able to log in to my upgraded account after paying the same amount, getting charged again and hoping I get a refund (that Tim promised) for the rest of the month that was double changed.

Great help

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall a great product. Love the lasso feature. So helpful in making calls and finding customers.

Cons: It took a few tries to get it set up. Once we did, love it. Could use a little more flexibility in mapping.

Overall: Find customers, cluster calls. Save time and miles.

I use it every day.

Jun 06, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Very use full and accurate. I use it every day, very easy to use as well. I recommended it to companies who have reps in the field.

Cons: It is limited, I need to be able to add more stops in the day. I have to make 2 routes to accomplish my day

Very good experience

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can enter all my stores, and then draw a circle around the stores I want in each route. I can click on optimize, and it gives me the most efficient route for those stores within a route. When I go on a route, I click on a store, and it uses Googles Maps to route me there. Within each store, I can enter how long it takes, and I know how long my whole day will take. I also can check in and enter notes in each store. It definitely makes my window cleaning routes and their preparation easier.

Cons: I have less than 60 accounts, so the price per month is great. But I am almost to 60, at which point the price jumps up a month. That is over twice the price of a competitor, which I haven't tried yet so I can't comment on how they compare.

Overall: I know how long my routes will take, and it is easy to coordinate and take my routes.

Fantastic, I was able to see my customers on the map, in a view that helped me organize my customers

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Lasso took, map, the ability to route. The ability to see my activity as I travel around town. The colors that show how long it's been since I've visited a customer. The ability to save when I contacted a certain customer last, whether by email, office visit etc

Cons: Pretty new user, still learning. As I learn about the ability to add notes to my customers I would like to know that I can download all of my customer data at any point to save myself. Is this possible?

Vendor Response

by Badger Maps on June 07, 2017

Hi Jamie, Thanks for your feedback! Yes, you can get an export of all your customer data at any time. Just send us an email at support@badgermapping.com and we'll send you the export! Let us know if you have any more questions and feel free to give us a call at 415 592 5909.

use it frequently and am very satisfied

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and very easy to update. like to pull in other locations when on the road and need to add in a visit

Cons: when changing address of a location it's hard to save the address when clicking on address that pulls from google maps.

Overall: ability to plan my trips and optimize my time. also to add in visits when im on the road and some cancels appointment and I need to add others.

The best mapping program I've been able to find to help with my sales route

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to find leads near you when you're in the field. The maps are powered by google so you can perform multiple good searches at once

Cons: The web app isn't ideal for mobile use. You can't find you're location on the web app like you can in the mobile app.

A sales game changer, for the most part

Jun 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I LOVE the route optimization and lasso function, and the ease of use on the interface. Its synch function seems to be timely as well

Cons: The inability to add bulk prospects to the app and program This is a killer that stops me from using this app and software 100%. I still have to use other programs for that

Overall: Again, it is a legit, road sales game changer

Good experience, but have only used the mapping function. i have not done anymore of the coloring.

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: love that there is an app.

Map is very ease to use.

i like being able to grab certain sections of a state or catgorize certain acct types

Cons: The app is a little difficult to use and i wish i could enter in more information about accounts that would print out when i print my route.

wish it was easier to categorize accts

Overall: efficiency and productivity increased

Cutting edge functionality - mostly. Hooked up to maps AutoMajically.

Jun 06, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Additional leads on map per style of business. Hooks up automajically to maps. Can sort by type. Support does follow up with what they can.

Cons: Need to be able to sort by ate ranges INCLUDING if I have zero check-ins. Also need more user friendly headings/how to find functions.

Made my marketing much easier and spend less time planning, more time doing

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy map view. Makes it extremely convenient to plan marketing stops without spending a ton of time and can be accomplished on the go when your schedule/ plans changed at last moment.
Also, the fact that changes/ entry's can be made on the go, makes it very efficient way of updating your progress with a lead.

Cons: No good way to set to do/ reminder lists. This is actually very important feature I am looking for. If there is a map based system like badger that offers convenient way of managing marketing related to do's, I would consider switching to a different service. I do live badger, but not having a good plan for following up with leads, is a very big negative.

Overall: No need to spend time trying to plan stop ins when u don't even know if you will have time to do them. Can be more spantenious and go with the flow of day still getting the most out of the day.

The best it has going for it is the ease of uploading accounts and creating the routes easily.

Jun 06, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros:
Pro: I can have several delivery drivers log in to it and a custom delivery route for each one of them.

Cons: It tries to be a CRM when is not, is only a route planner, the check in option is not good, Zoho and other softwares are great about CRM, you should concentrate on route planning.

The route plan is not really efficient, it does show a good sequence of where to go to but google maps wont necessary take you on the route that you had planned, also the route planner is not accounting for traffic stops, lights, constructions and other obstacles along the way, google will direct you and I have found that it will take you thru longer routes.
Cons: We paid the yearly subscription to save some monthly cost, but now after using it for a few months have found other options that concentrate on delivery much better and would like to cancel our subscription and where told we couldn't.

Overall: Read the previous page

Great functionality and UI, but too much of a gap between versions

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good route planning and account management. Easy to add notes and keep track of past/present/future visits

Cons: Basic version holds 60 accounts. Next step up is 3,000. Big gap, for both account numbers and price. I would love to see a middle version for individuals and independent contractors

Overall: Account management, route planning, prospect management

It's pretty good at what it's designed to do. But it's not intuitive. Bit of a hassle to sort out.

Jun 06, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Routing feature is great. Well thought out. Allows you to manage the expected basics and tracks history.

Cons: It's not remotely intuitive. Settings and filters are confusing and limited to text or numbers. Can't choose your own color coding which conflicted with our own. If you screw up your upload you'll have to start from scratch. But the single most frustrating thing is it only PUSHES to google calendar it won't pull whats already there which took a ton of time to re-enter, then wipe Google for duplicates.

Best for Salesforce road warriors

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Badger saves me a lot of time figuring out my routes visually. Love the Waze integration. Worth the upgrade.

Cons: No issues. I did have a couple questions early on - and the support staff was quick to respond on the phone and was very helpful.

Overall: Saves time and money.

Love Badger. It is very helpful when planning my trips. I use it faithfully.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love mapping my trips and having all of the customer's information at my fingertips! I like filling in all of the information; i.e. email, telephone, #, account #, etc. I use the note section to enter hours of the shops or any thing of importance.

Overall: It benefits me as far as having all of my customers information at my fingertips.

Seemed easy during the tour, not as easy when I applied my data. Star rating above not working.

Jun 06, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I like that filters can be used to sort data. I also like how easy it is to upload data into your system.

Cons: Not enough colors to filter, system chooses whatever filters it wants to and Help section doesn't actually help.

We have been using this software for a while and it has helped us be more efficient routing trucks

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of entering orders and the ease of optimizing our routes has been beneficial to us. Saves us time for sure

Cons: Like to be able to save frequent stops without importing accounts. Also would like option to reverse routing or avoid certain types of roads. We have trucks not allowed on certain types of highways in our state and the software frequently routes us on those roads.

I now have my routes planned and mapped out up to 10 weeks in advance with the fastest routes.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love that it pairs with Waze. I have 10 weeks worth of routes already planned out. Love I don't have to map out my routes every weekend now. I'm also a big fan of the "optimize" option to get me through my routes without wasting time, money or gas. I would recommend to any traveling sales men. I drive 40K+ a year. Wish I had this sooner but glad I do now.

Cons: I am very pleased overall. But I would like for it to be easier to remove a stop of my route once I realize the account may be a waste of my time. It will let me delete the account when i a route is up but readjusting the route can and optimize is something I have to sit down and do in my hotel room at the end of the day to make sure it still flows with my next days route. Tough to explain this through text

Data frequently lost

Jun 06, 2017
1/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The "places" feature. Makes it easier to locate specific places when out traveling. Also like the ability to set up routes.

Cons: That I lose notes/history. I have frequently contacted customer service but I am consistently made to feel like I did something wrong and that is why the history isn't there.

I like Badger Maps very much! I use it almost every day in my business to organize my day!

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I find it a benefit that I can plan my day the night before from my office computer but the next day when I'm on the road I can access the map on my phone and make changes on the fly.

Cons: Would be great if I could setup a default starting and ending location. Integration with additional CRM programs could help too.

Great experience overall. I do feel there should be better reporting functionality for 42.00 per mon

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Routing and appointment time features . The ability to set appointment times and then optimize route accordingly

Cons: Reporting limitations. I would like to see reports based on how often I have coasted clients as well as who I have not seen for a certain period of time

Overall: Time savings

Probably the best app for Sale rep

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best part of the app is without a doubt the route planning. Also being able to port that information to your calendar.

Cons: It could be easier to enter account in the app we should be able to use an Excel spreadsheet straight from an iPhone iPad to achieve the same result.

Overall: The route planning features. And export to my Icalendar.

Love it! Very helpful!!

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Badger saves me a ton of time in planning my day and making myself more efficient. I am able to create my routing plan, and even manage to find new aaccounts that I never knew of.

Overall: Haven't found any issues. So far it has been all positive with both the web and iPhone apps. I wish the app was a little easier to navigate, but still not difficult.

Has been a huge help as a new salesman

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The places and lasso features are extremely helpful. I like the reports at the end of the week as well.

Cons: That I can't save my home address as a starting address and have to type it in to each route.

Best Sales Field App I've tried so far!

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Badger Map is the best Sales App I've tried. The user interface is friendly and very customizable whether you are on your phone, tablet or computer. It really helped me planning my daily route when I'm out on the field to meet my clients. I also use Badger as a CRM, since you can write notes after your meetings, make sure you didn't forget the most important information with check-ins, receive reports of your activity. It just helped me so much that I hardly do anything without using Badger Maps. You can give it a try for free for a week or so on their website, so you can make an opinion based on your own experience. It really worth it.

Cons: One problem I initially had using Badger was importing my data. However, it turns out very easy to call their customer support and they fixed it for me. I honestly had very few customer experience like Badger. The staff is so friendly and effective (for both the two people I had on the phone). They've been able to handle my set of data very quickly so I could enjoy their software right away.

Amazing time saver!

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves time
Optimize routes
Keep track of customer visits

Overall: Been using the trial for about a week now. I love it! Whereas it took me at least 30 to 45 minutes every day to plan the best route to visit my clients, now it's done automatically. I really feel like this will drastically affect my time management in a positive way!

Recommendations to other buyers: They have a trial and some very useful tutorials on their website!

Look no further than Badger!!!

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Maximizes amount of clients I can cater to, and optimizes my routes which result in me saving money on expenses such as gas!

Overall: Using BadgerMapping has been instrumental in the growth of my business over the last two years! Owning a at home jewelry repair, cleaning, and delivery service especially in a dense and crowded city such as San Francisco can be very difficult and time consuming! Having adapted Badger to my daily routine has saved so much time as well as money! Would definitely recommend this app to anyone in the field of sales! (Also another plus is it works great with Salesforce)

Recommendations to other buyers: Schedule a demo with one of the friendly Badger Support team members, and sign up for a free trial to see if your business will benefit from it!

ONe of my favorite apps

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is a great app. A friend recommended it and so tried the Trial for a few weeks. Once I imported my account list and used it for a few weeks, I came to really like it. It definitely helps me be more organized in my travel to see clients. Before I¿d have to find the address of where I wanted to go, then type that address into my apple maps, and then figure out where I would go next and do it again. Badger Maps gives you the ability to do all this prior to your trip or even on the fly by creating routes and then it maps you from one visit to the next very seamlessly. Badger also allows you to ¿log a visit¿ so you can keep track of every time you go to an account and even has a user friendly section for typing notes of your visit. So it acts like a mini CRM. I¿m very pleased with this app and highly recommend. Not too often do you find apps that really help and this one is great. Lastly, the customer support is awesome. They actually ANSWER THEIR PHONE!!! Imagine that, they talk to you. Thank you Badger....and no I'm not a paid employee. Just a new fan.

Pros: Ease of use and customer support.

Cons: Would like to have master routes by filters color coded. But this is not a con to the app, just a suggestion

Recommendations to other buyers: Use the trial and test it out.

Best Sales App

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love this app. Before Badger, I spent at least one hour every day trying to figure out the shortest route to and between my customers. More often than not that plan was ruined by prospects cancelling last minute or changing appointments , which was frustrating. With Badger this has become so much easier and more convenient and I like how the app even enables me to find new leads. I can totally recommend it to any sales person out there! It has been a real lifesaver for me and I just love how easy it is to use.

Another plus is the support team. I had to call in once because I was not able to set up my accounts properly and they talked me through the entire process and even offered to do the entire set-up for me. Awesome!

The only "complaint" I have is the route limit of 23 stops, but I was reassured that the limit will be extended soon.

Awesome sales app!!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This app is fantastic for tracking sales runs, organizing trips, planning optimal routes and staying on track. Badger has made scheduling and traveling so much easier it allows me to spend more time selling and staying focused.

Awesome App!

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I began using Badger Maps when my company restructured and shifted more towards street level selling. Within the new structure, I have ~100 accounts that I must see on a regular basis. Badger helped me to map-out and route each of these accounts to have a consistent bi-weekly schedule in which I am not overwhelmed nor confused as to what accounts I have visited and when I visited. This platform allows me to input any data needed; I personally utilize it for: distribution, account owner¿s information, taking notes about the account/follow up notes, when the account¿s delivery day is, when the sales rep from the distributor visits the account, how large the account is from a sales volume perspective, the share of my products vs competition and the list goes on¿ On top of the fact that this app can house the data listed, it can also filter by the data and then show you geographically where those accounts are after the filter. From there you can create a route on the spot, optimize the route based on your geography and then you can begin targeting those accounts immediately. I would personally recommend this application to any and every one that is tasked with street level sales and wants to excel in their role. Badger has helped me to become the most successful sales rep on my team. I have since shared this app with the remainder of my team and it has continued to assist us all. This platform is more than worth the monthly subscription; I pay out of pocket (vs expensing through my company) in order to maintain its services. Btw¿the customer service is top-notch. Every single issue I have had (mostly due to me not understanding) has been addressed in a very timely fashion and the agent has been nothing but polite and helpful. I hope you can find it as useful as I have!

Easy CRM and Mapping at your fingertips!

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Badger has facilitated my territory to be manageable. I completed one easy upload of accounts and was ready to get started. In the past it took me well over an hour to complete my daily route planning, but with Badger, it takes about 10 min at the most - and then gives me the estimated time to complete the route. Check-ins are as easy as pressing the microphone key on the screen, and can be dictated as I drive to the next call. Weekly reports are generated automatically and emailed to me. I can also generate specialized reports that help me plan call backs. I have used several different CRM programs, but Badger is the best.

Pros: Easy Lasso feature that allows you to target the area that you want to call on - then tells you how long it should take to complete the route.

Cons: You must contact the help line to get a download of the accounts that you have in your data base.

Recommendations to other buyers: You will be able to sleep in and get the second cup of coffee if you use this program. It makes planning easy, easy, easy...

Love this app!

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This app is incredible! I don't do sales, but use this app as a Clinical Coordinator for a school. I am able to find new sites for my students and track every contact I have as well as identify which sites are potential ones and which facilities are not options. The spreadsheet I generate each week makes tracking it all so easy!

Pros: It keeps all of my information organized and has increased my productivity.

Cons: No cons after 5 months.

Recommendations to other buyers: Definitely try it - you have nothing to lose since they offer a free trial. Utilize the help desk too - they are very helpful.

Saves me 3 days of work per month

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have utilized Badger maps in my business to better plan and organize my sales approach. It used to take me a couple days to organize the route and order of customers to see, but now it takes me about 5 minutes. I use the Lasso tool to circle the customers in the area i want to see and then hit 'route' and its done. I figure Badger Maps is saving me 3-4 days of work per month. It basically pays for itself.

Cons: Few bugs in the communication between Badger and Google Maps or Waze or Apple maps.

Easy to Use

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Badger maps is so easy to use and it never stall on me list most apps. It's so simple and that is exactly what sales people need...simplicity so they can move along with their day and sell. So many other services are over complicated...i just LOVE Badger Maps!!

Great Sales App!

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The Badger Maps App is essential for my company! I have been able to increase my sales efficiency in the field. Badger has helped me to plan my routes, find new leads, and organize my data. The App saves me a lot of time planning and in the field. I also love the lasso tool for quickly updating all my data!