Brightwave Group

tessello

4 / 5 6 reviews


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Brightwave Group
  • www.brightwavegroup.com
  • Founded 2000
  • United Kingdom

About tessello

tessello is a multi-award winning collaborative learning platform that helps your business perform better. Connect your employees to one another and to the knowledge they require when they need it most. Content and development opportunities are easy to find, and your employees are encouraged to show and then share what they learn and experience. Your employees build and grow their own knowledge and then in turn help others to do the same, boosting confidence and engagement.


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tessello Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Gradebook
  • Mobile Learning
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing
  • Course Management
  • E-Verify / I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Employee Portal
  • File Management
  • Job Description Management
  • Orientation Management
  • Task Management
  • Tax Forms
  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures
  • Activity / News Feed
  • Advertising Management
  • Blogs
  • Event Calendar
  • Group Management
  • Messaging
  • Photo Management
  • Privacy Options
  • Tagging
  • User Profiles
  • Video Management

tessello Reviews

Great Solution

Apr 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Tessello has been a great solution for our company onboarding requirements. We were looking for a stand alone system for global new joiners to gather information about the company pre-joining in a fun, fast way and Tessello offered all this and more.

Tessello is incredibly user friendly and interactive for users yet flexible and fast to upload and maintain for our Admin users.

The only con we have come across is the post launch IS support. The team can be very slow in their response to queries which has marred the overall excellent experience to date.

Easy to use. Links all work seamlessly and navigate to different sections

Mar 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros - Tiles make it easy to find areas of interest from front page.
Cons - None I can think of.

I am responsible for administrating 3M's Abrasives University

Mar 01, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROS:
- easy to use
- management center is also easy to use to adapt the main site
- report functions are very useful
- looks engaging and appealing to users
- always given strong support from Brightwave, especially during workshops that we hold twice a year.
- lots of functions e.g. learning pathways, communities, event functions that work well within our organisation

CONS:
- some functions are not yet available. For example, a tile within a tile or able to add more tabs to separate languages within a tile

Vendor Response

by Brightwave Group on March 02, 2016

Hello Charlotte, Thank you for your feedback! I'm very pleased to hear that you've received strong support from the team. The 2016 roadmap contains some big improvements to the resource tile layout, so I hope these will address some - if not all - of your requirements. All the best, Anna Morris Head of Products

Management and Execution of e-Learning

Mar 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros:
Easy to use Platform
Well structured for eTrainings
easy to implement content selfsufficient
Glaobal utilization
Cons:
Fixed to given structure
Not yet available as App
fixed reporting should be more easy to adapt to customer needs

Vendor Response

by Brightwave Group on March 02, 2016

Hi Martina, Thank you for your review! We have a tessello app which can be download from Apple or Google Play store. It's designed for capturing experiences while on-the-go. We'd be happy to discuss your particular reporting needs. I'll ask Steph Bright, our Customer Success Manager to get in contact. Kind regards, Anna Morris Head of Products

Great experience using Tessello - just a few refinements needed on the management centre.

Feb 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Tessello is easy to use front end - as a learner and sharer. It looks stylish, and is a great service that we can make it bespoke to our business needs and branding. A mobile optimized site would be a great benefit, as we don't have access to the app.
The Brightwave Management system however I find a little complicated and clunky. There could be some improvements - for example having clear sight of when a resource was uploaded, and being able to delete old/out of date resources completely to avoid having to search through endless files to find the one you're looking for.

Vendor Response

by Brightwave Group on March 02, 2016

Hi Karen, Thanks so much for your feedback. We are working on creating a fully responsive site during 2016. I'll add your comment regarding resource deletion to our Product Feedback Catalogue. Kind regards, Anna Morris Head of Products

Visually engaging and easy to use. Customer Service superb with evidence of SLA in place ...most que

Feb 12, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Like the search facility. Communities great idea and the fact you can create communities. Most Popular Resources and Latest Activities good as is Leaderboard and Likes feature. Products till seems to be in development stage. Some of the tiles are still too big and take up too much space. Helpful to have tiles within tiles. Resources take up too much space once tile opened . Helpful to access a particular on line programme without having to click on several links before opening. Delays also experienced opening links where you have to save and then open . My Learning tile too big as is My events. Todays daily activity email needs to be visually more engaging

Vendor Response

by Brightwave Group on February 23, 2016

Thanks for your comments Oliver, we really value your feedback. We have a lot of new functionality on our roadmap that we think you'll really enjoy¿we're really excited to be rolling these updates out to our customers over the coming year. With regards to the tiles and the daily digest¿we hear you loud and clear! We will be improving both these areas of tessello over the next couple of months. I'd love to discuss our upcoming plans with you in more detail, so I'll contact you directly to arrange a call. Anna Morris-Peters, Head of Products, Brightwave