# VisualClubMate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VisualClubMate Software - reviews, pricing plans, popular comparisons to other Club Management products and more. Source: https://www.capterra.com/p/148610/VisualClubMate --- # VisualClubMate Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VisualClubMate ## What is VisualClubMate? Since 1995, we have helped over 1500 clients all over the world, achieve operational excellence with a truly comprehensive club management solution. Visual ClubMate delivers operational excellence for corporate clients, clubs, spas, hotels, hospital-based fitness centers, recreation centers, rehabilitation/PT facilities, retirement centers, universities, churches, Jewish community centers, YMCA's, tennis & country clubs in all areas of technology, development, & support. ## What is VisualClubMate used for? [Club Management](https://www.capterra.com/club-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VisualClubMate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.torvictech.com&name=VisualClubMate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VisualClubMate 4.4 (8) VS. [4.6 (370)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/) Starting Price $199.99 Per User, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (8) Ease Of Use 4.3 (370) Value For Money 4.0 (8) Value For Money 4.5 (316) Customer Service 4.5 (6) Customer Service 4.7 (334) ## VisualClubMate alternatives [4.1 (77)](https://www.capterra.com/p/130770/Club-Automation/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (47)](https://www.capterra.com/p/10012768/StatStak/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (329)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/143341/Hapana/reviews/) Starting price $285.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148610/VisualClubMate/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Attendance Tracking 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Member Portal 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Membership Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Payment Processing 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Visitor Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allow organizations to streamline the check-in process for visitors. Billing & Invoicing Create, manage, and send invoices or bills to customers VisualClubMate 12 features Track the attendance of specific individuals or groups Create, manage, and send invoices or bills to customers Schedule in-person or online classes Schedule and manage the logistics of activities and other gatherings Track and manage inventory levels to maintain proper supply Automate workflows and trigger campaigns based on customer actions Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Organizing a group of people to accomplish a task Allow organizations to streamline the check-in process for visitors. Get Advice We can help you find the software with the features you need. Features 3.8 (8) 3.8 Based on 8 reviews ## Pricing Value for money 4.0 (8) Free Trial Basic $199.99 Per User,Per Month Value for money 4.0 (8) 4.0 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (6) 4.5 Based on 6 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating 5(4) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AD Acacia d. Manager, Business Development & Marketing Facilities Services ### "Improvements to be made" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 23, 2021 Pros The software has been a standard experience. Cons There are lots of additions or upgrades to be made in line with technological advancements globally. Especially as it relates to our local standard for payments etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 18, 2021 Thanks Acacia, I would love to get integrated with a payment processor that is accepted in Trinidad. Please reach out and let me know who to contact to make this happen. TT Thomas T. Assistant Manager / Trainer Health, Wellness and Fitness ### "Behind the Scenes Must Have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 14, 2018 Very pleased with Visual ClubMate. We've utilized several different software's at my Health Club, with ClubMate being the one I've been most impressed with! Would reccomend to anyone and everyone. Pros Effortless tracking of guests/members. Access to Scheduling Sessions, Events and Programs. Customer Support is reliable and quick. Ability to track growth. Paperless Documents with access for clients! Cons So many options, not a bad thing. Allows for customization and more control over what I view. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2019 Thank you so much for the kind words Thomas! We are blessed to have you as a client and partner. DG Debbie G. Business Coordinator Consumer Services ### "VisualClubMate is a good system to have. Customer Support is the greatest!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2018 Pros Customer Support - they work with me in all ways, even suggestions I've made they have incorporated them into the system. Cons Sometimes things don't work correctly, but they are always good to get back to me right away to work thru the issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2018 Thanks so much Debbie, you are a joy and a blessing to our company and surely everyone you meet. I am glad to know the developers were able to add some of your suggestions into the new release. RI Rana I. Director ### "VCM has made our club so much better. We can track the membership and crack down on stealing. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 8, 2018 Pros Tracks all entries and memberships. It all also allows me to see the amount of clients per day. The POS is very simple to use and I love that it records every single transaction. Cons Crystal viewer keeps giving problems however once customer support is aware the problem is fixed. The reports can sometimes be tedious to read, especially the daily, monthly, expiration's. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2018 Thanks so much Rana for your review. I would like to add that due to your response regarding the crystal reports we have completely rebuilt an entire new reporting module that will be available for you within the new version of our VCM Software. You will now have the ability to completely customize all reports to reflect your company branding, as well as, filters to include whatever data your choose within each individual report. EO Emily O. Site Manager ### "Detailed software, but complicated with high-hassle tech support. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 March 2, 2018 The detailed reports were helpful for our facility. It was also helpful that the system retained all past and current member information in case someone re-signed up for services, and also to help generate leads and contact groups. Pros How detailed it is. I can pull multiple reports and get creative or very specific with information found. I liked the point of sale home page, and also found comfort in the fact that almost every transaction was reversible in the case of an error. The home page was very easy for members to recognize when signing in, which is great. Also, the graphs and tables created in certain reports were very helpful visuals. Cons The countless details also created a system that was complicated at times and not well-suited for our smaller facility. We did not need more than half of the functions available, and therefore felt we weren't using everything we were paying for. Also, the credit card batching was not very customizable. Had a few negative experiences with tech support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2018 Thanks so much for taking the time to review our product Emily. In an effort to accommodate the smaller facilities like yours we are introducing a VCM light version that will allow you to pick and choose exactly what modules you will use and pay only for those. I hope this is helpful to not only you but other clients in the future. LP Lori P. Wellness Supervisor Health, Wellness and Fitness ### "Thanks for all the years of support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2017 Our organization has been with Visual ClubMate for at least 10 years. The Support is superb! They are patient, understanding & very knowledgeable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2017 Thank you so much for your Kind words Lori. We are always glad to hear from you and your staff. CH Chris H. Operations Director Health, Wellness and Fitness ### "Responsive & Innovative Technology" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2017 "We transitioned to Visual ClubMate. in August of 2013. It has allowed us to raise our service level to our members & guests. Our MAC team members have also found it to be a very positive addition having reporting capabilities, scheduling, class lists, responsive POS & many more features at their figure tips making their job easier. Having had Visual ClubMate. at previous locations it was an easy decision to make the switch. John & his team are always available & willing to think outside the box to meet the needs of your operation." Pros The support and development staff are efficient and professional every time. Cons The Point of Sale needs some visual upgrading, though they are in the process of doing that now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2017 Thank you for taking the time to send us this review Chris. We value you and your input greatly here at Visual ClubMate. JB John B. director Leisure, Travel & Tourism ### "Great software and simple to operate while providing excellent service and functionality. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2016 Have been using this software for many years and it works effortlessly with very few complications, and many free upgrades. Pros This software is intuitive and comprehensive, allowing for complex reporting and simplistic operation at the same time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2016 Thanks so much for your Loyalty and support! [View all Reviews](https://www.capterra.com/p/148610/VisualClubMate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)