# Highspot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Highspot the right Sales Content Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148612/Highspot/reviews --- Highspot 4.6 (75) [View alternatives](https://www.capterra.com/p/148612/Highspot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Highspot Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews KA Khyan A Senior Business Development RepresentativeComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “In an SDR role, speed matters, and Highspot removes a lot of friction when you’re looking for the right deck, case study, or messaging during outreach or meetings.“ May 11, 2026 MA Mahmoud A FreelancerMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “The mobile version is also much slower than accessing it from the desktop on my phone, which also makes it more difficult to quickly access the functionality you need on the go.“ June 15, 2025 KK Kylen K Marketing StrategistAccounting, 10,001+ employeesUsed the software for: 1-2 years. “Highspot allows us to create materials for both our internal marketers to reference when crafting copy, sales materials, etc.“ June 30, 2025 Thumindu Apoorwa D Founder and Research LeadWriting and Editing, 2 - 10 employeesUsed the software for: 6-12 months. “Occasional syncing delays with cloud storage can slow down workflow, especially when multiple users are uploading content simultaneously.“ August 16, 2025 KA Khyan A Senior Business Development RepresentativeComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “From an SDR perspective, it genuinely helps improve efficiency and keeps enablement content accessible without adding unnecessary complexity.“ May 11, 2026 MK Mouloukou K AETranslation and Localization, 51 - 200 employeesUsed the software for: 1-2 years. “The search functionality is very basic so finding the right document can be difficult if you do not have precise keywords“ June 13, 2025 KA Khyan A Senior Business Development RepresentativeComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It’s not perfect, and it definitely relies on good internal content management to get the most out of it, but overall it’s been a reliable and genuinely useful tool in the sales stack.“ May 11, 2026 PM Peter M Account Key ManagerComputer Software, 201 - 500 employeesUsed the software for: 6-12 months. “The user interface is not intuitive and can feel outdated, with frequent updates sometimes causing workflow disruptions.“ October 16, 2025 ## Showing most helpful reviews Showing 1-25 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott B. Director, Sales Development Health, Wellness and Fitness Used the software for: 2+ years ### "Highspot is great for sales teams " August 8, 2025 5.0 My experience with Highspot has been very positive overall. The platform makes it easy to organize, find, and share sales content, which has streamlined how I prepare for calls and follow-ups. The search functionality is strong, and I like how it surfaces relevant content based on the deal stage or account type. Pros The analytics are a highlight - they show exactly which pieces of content prospects are engaging with, helping me refine my outreach and focus on what resonates most. Cons Uploading and tagging content can be a bit time-consuming if your library is large, and keeping everything up to date requires ongoing effort. Review Source KA Khyan A. Senior Business Development Representative Computer Software Used the software for: 2+ years ### "Great Sales Enablement Tool That Helps You Stay Efficient" May 11, 2026 4.0 Overall, my experience with Highspot has been very positive. From an SDR perspective, it genuinely helps improve efficiency and keeps enablement content accessible without adding unnecessary complexity. It’s especially useful in fast-moving SaaS environments where campaigns, messaging, and collateral are constantly evolving. Having one central location for approved content makes day-to-day work much smoother and helps keep the team aligned. The platform is easy to navigate, integrates well into the broader sales workflow, and helps reduce time wasted searching for the right material during outreach or meetings. I can’t really comment too heavily on value for money, as I’m not across what the business is paying for the platform itself. Similarly, I haven’t had any real need to engage with customer support, mainly because I haven’t experienced any major issues while using it, which is probably a positive in itself. It’s not perfect, and it definitely relies on good internal content management to get the most out of it, but overall it’s been a reliable and genuinely useful tool in the sales stack. Pros The biggest positive is how easy it makes it to access relevant sales content quickly. In an SDR role, speed matters, and Highspot removes a lot of friction when you’re looking for the right deck, case study, or messaging during outreach or meetings. It also improves collaboration between sales and marketing teams because everyone’s aligned on the same content and campaigns. That consistency is valuable, especially in larger SaaS environments. The platform itself is clean, easy to navigate, and integrates well into the broader sales workflow without feeling overly complicated. Cons The biggest challenge is that the platform relies heavily on internal discipline to stay effective. If content owners aren’t actively maintaining it, things can become cluttered pretty quickly, and finding the “right” version of something gets harder. There are also times where search results can feel a bit too broad, particularly when there’s a lot of older content sitting in the system. From a value perspective, it’s only really worth the investment if adoption is strong across both sales and marketing teams. Review Source VR Verified Reviewer graphic designer Apparel & Fashion Used the software for: Less than 6 months ### "Highspot ease" July 25, 2025 3.0 Pros The integration with AI, it shows its competitiveness staying ahead of its game from similar software. The app integration is also a big plus. Cons An update kind of mess up my flow the other day, making it a bit tedious to complete my task. Hopefully this updates could happen as you sleep. Review Source LK Lexi K. HR ADMIN Retail Used the software for: Less than 6 months ### "Was okay, would use again" April 16, 2026 4.0 Pros Its been a while since using this software but when I was I liked how easy it was to use and track employee sales. Cons Company was going through a trial at the time a few years ago. Didn't use long enough to form a negative opinions Review Source VR Verified Reviewer Consultant Hospitality Used the software for: 1-2 years ### "HIGHSPOT REVIEW" October 28, 2025 4.0 It made it easy to access the right content at the right stage of the sales cycle, which improved both efficiency and consistency in messaging. The platform’s analytics also gave great insight into which materials were resonating with customers. Overall, it really helped streamline how our team prepared and executed customer conversations. Pros What I liked most about Highspot was how intuitive and organized it made content management. It was easy to find the right materials at the right time, and the analytics gave clear insights into what was actually resonating with customers. It really helped bridge the gap between marketing and sales. Cons At times, there could be so much content that it was difficult to keep everything perfectly organized. However, I appreciated that Highspot kept improving its search and tagging features it showed they listened to user feedback and continuously refined the experience. Review Source VR Verified Reviewer Customer Marketing Manager Security and Investigations Used the software for: 2+ years ### "Highspot is an absolute must-have for your team!" July 21, 2025 5.0 Pros Highspot provides a one-stop-shop for all internal materials. whether it be customer success assets or case study processes. Cons The UX/UI could use to be improved, but it is not terrible. Just a bit outdated and can be used to be modernized. Review Source VR Verified Reviewer Manager, Business Development Sports Used the software for: Less than 6 months ### "Strong but a little pricy for whats needed" October 30, 2025 4.0 Overall, Highspot gave us a meaningful step up in how we manage sales content and training. If you’re serious about enablement and willing to invest, it’s very good. If your team is smaller or budget leaner, you’ll want to check if you’ll use all its features. Pros I liked how it brought all our content, assets, training, playbooks, into one place and made sharing with reps easy. The analytics on what content was used or viewed helped us refine what mattered. The user interface was solid and our team adopted it fast. Cons I didn’t like the cost. It pushed our budget more than I expected. Also at times finding what you need in the library felt a bit less intuitive when the content volume got large. Review Source Kevin G. Digital Channel specialist Food Production Used the software for: 6-12 months ### "Hitting the high point with Highspot" December 23, 2025 5.0 Overall Highspot is a great tool to help our sales teams share out our materials that matter and track the opens from those shares. Pros For our company it works great to consolidate our sales materials into logical areas. This makes it easier to direct our sales people to the piece that will make the sale. Cons The reporting on the usage of the materials is not easy to navigate or to customize. As we are looking at what works the data points exist but not always easy to get to. Review Source Thumindu Apoorwa D. Founder and Research Lead Writing and Editing Used the software for: 6-12 months ### "Powerful Sales Enablement Tool That Streamlines Team Collaboration" August 16, 2025 5.0 Highspot has streamlined our sales process and made sharing content effortless. The analytics provide great insight into what resonates with clients. While the mobile app could be faster, overall it’s an excellent tool that improves productivity and team collaboration. Pros Easy to organize and share sales content Detailed analytics help track engagement Intuitive and user-friendly interface Cons Occasional syncing delays with cloud storage can slow down workflow, especially when multiple users are uploading content simultaneously. Dashboard customization options are limited, making it harder to tailor views exactly to team needs and reporting preferences. Review Source PM Peter M. Account Key Manager Computer Software Used the software for: 6-12 months ### "User-friendly interface, seamless content management, powerful analytics, and ease of sharing" October 16, 2025 5.0 Positive experience, especially for its core purpose of sales enablement, content management, and analytics Pros Highspot acts as a "single source of truth" for sales and marketing materials, such as documentation, training, and presentations. This eliminates the time-consuming process of searching for up-to-date resources across various platforms. Cons The user interface is not intuitive and can feel outdated, with frequent updates sometimes causing workflow disruptions. Review Source JA Jaime A. Director Comercial Media Production Used the software for: 6-12 months ### "Our coaching sessions became more efficient and productive" May 4, 2025 5.0 Pros The Highspot real-time analytics have allowed our sales managers to give proper and accurate feedback to ads. The data collected from the assessment of the individual performance also helps identify areas that require intervention to enhance performance and hence, results.​ Cons The analytics dashboard is also known to take time to update data which can be inconveniencing when making decisions. Review Source KK Kylen K. Marketing Strategist Accounting Used the software for: 1-2 years ### "A great tool for creating internal resources! " June 30, 2025 4.0 Pros Highspot allows us to create materials for both our internal marketers to reference when crafting copy, sales materials, etc. It's also allowed our external facing team members to have a one stop library for everything they need to equip a prospect with information on our services. Cons Sometimes accessing the exact resource you're looking for has been a challenge in the past with all the different access types and permissions. Review Source CO Curtis O. Strategic Partner Enablement Manager Telecommunications Used the software for: 2+ years ### "Highspot use as a content repository." October 25, 2024 4.0 Positive. They are willing to work with team for needs and look for resources to help. Very focused on updates which sometimes hinder use of tool. Pros One point of reference to team to access data and information required to do the job. Cons Kind of learn as you go. Difficult to learn the overall product through contacts and the limited courses. Review Source DC David C. Customer success manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Good but needs more work or reporting" November 24, 2024 5.0 Good but analytics could be better. And this is the one thing you need Pros Good temples and easy to upload videos and pdf Cons I find the analytics hard to understand stand when trying to drill down Review Source RO Raad O. Marketing Specialist Consumer Goods Used the software for: 2+ years ### "a comprehensive center for sales teams to learn and implement best practices." April 6, 2023 5.0 Pros Highspot is user-friendly and provides access to various training materials, tests, assessments, and notes from managers. It allows access to customer records, previous campaigns, and call recordings to identify areas for improvement and create notes for better performance. The creation of a private library of best practices enables the team to refer to and learn from it to perform like professionals in any situation. Cons No negative consequences have been identified, and Highspot's advanced tools have helped improve the team's performance and customer experience. Review Source JT Jennifer T. AE Marketing and Advertising Used the software for: 2+ years ### "Highspots makes my job so much easier" January 7, 2020 4.0 Highspot has made it so much easier to link our proposal software to gmail to the client. It is an easy way to track info and I also love that it gives the analytics of opening, length of interaction, notifications of email/info interaction by the client. I doubt there is another product that can do what Highspot does-when it comes to efficiency, ease and functionality, this product is above average. Pros I love that it links to our proposal software and I can send my proposals directly to Highspot to load. Cons Organization of content. When I load a lot of new files and proposals, it is easy to let it get too full; making it difficult to stay organized. Review Source VR Verified Reviewer Sr. Customer Engagement Executive Information Technology and Services Used the software for: 2+ years ### "Great resource for product content" May 21, 2019 5.0 Experience has been very good. It allows me to stay up to date on our products & services - making me a better resource to my customer & helping us expand their use of products/services with new sales. Pros I use Highspot all the time-almost daily. My company uses it as our source for internal & customer-facing product/service information. I find it very easy to use. I often download & save reference information for reference. I can bookmark a document/information to my content & I will automatically get a notification when an update is made. It helps me be a better resource to my customers & to my colleagues. Cons The way that my company uses Highspot, there is a lot of out-dated content. It would be easier to use if you had the ability to select multiple criteria for finding information/documents. (it may be available, but I'm not aware of it.) Review Source VR Verified Reviewer Sales Operations Manager Construction Used the software for: 6-12 months ### "Good Product that allows company to collaborate with sales" February 20, 2020 4.0 Highspot is very powerful but we need our marketing team and sales enablement to build out more items in it. Pros The ability to make tailored pitches and a one stop shop for documents. Marketing can upload documents and decks and sales can grab that and create their own pitch to send to prospects. All our agreements are uploaded to Highspot so that sales can grab and have prospect sign prior to doing a deal with us. Easy to search for documents we need. It integrates with SFDC which is great because sales can all live in one place. Also very easy to use Cons The integration with sfdc isn't fully fleshed out. For example, if you add Highspot to the opportunity, you won't be able to search in it and you'll just get an error. Review Source VR Verified Reviewer Sales and Strategic Partnerships Lead Computer Software Used the software for: 1-2 years ### "Very easy to navigate" July 17, 2019 5.0 Pros Incredible to navigate through a ton of content. Cons There was lags at time loading different items but usually at off-hours. Review Source VR Verified Reviewer Sr. Customer Success Manager Computer Software Used the software for: Less than 6 months ### "Helpful for housing resources" June 16, 2021 4.0 Pros The hub we have for our department is customizable and great for highlighting important docs and resources Cons The text searching could use some work, potentially having operators and boolean capabilities would help Review Source VR Verified Reviewer Business Operations Analyst Computer Software Used the software for: Less than 6 months ### "Easy way to manage your sales content " July 20, 2021 5.0 Highspot is a vital tool if you are planning on improving your sales cycle content. It helps you get all the templates and content under on software for your sales team to use. Pros Its analytics capacity makes its way to conduct A/B tests and see which content works best with customers. Cons It can improve its analytics. It usually hangs and lags when loading new analytics each time you see the analytics. Review Source VR Verified Reviewer Associate Product Marketing Manager Information Services Used the software for: Less than 6 months ### "Awesome, Easy Tool" August 20, 2018 5.0 Pros I loved how easy it was to start using. I started at my company 5 weeks ago, and began using the tool my first week. Within just a few days, I was incredibly comfortable with its features. Cons I truly don't have any issues with the software. Review Source KS Ken S. Account Manager Computer Software Used the software for: 6-12 months ### "Great place to keep documents and share amongst the team" March 31, 2021 4.0 Overall I think it has allowed us to collaborate as a team and as the sales org has grown in headcount, we have had the need to streamline all resources and assets in one place. HighSpot is that place for us. Pros We have been using it as a centralize repository for competitive battle cards, which makes it easy to find and for the internal team to continue to update as they find more information Cons I was hesitant to use the software before because I was unsure of how easy or hard it might be to use. I am still undecided in that category. Review Source ET Erinn T. SVP, Marketing Computer Software Used the software for: 6-12 months ### "User Friendly CMS, Excellent Fit to Support Sales Enablement at a Mid-Sized Tech Company" February 19, 2020 5.0 Highspot helps our Planning & Product Marketing Team to enable Sales with tools for both internal knowledge transfer and external circulation (collateral, pitch decks, videos, ROI calculators). The Marketing Team appreciates access to the analytics around the Sales tools that are most frequently downloaded and shared. Pros \-Ease of use -Labeling of assets -The variety of assets you can house within Highspot and the permissions to you have control who gains access to what when -The ability to track downloads and pitches Cons \-I don't have any major issues, it really serves our needs well Review Source JB Jennifer B. Content & Communications Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Game changer for content marketing" September 11, 2019 5.0 There was a gap in the amount of good content we have and who was actually sending it out, and Highspot has fixed that problem. Our sales team loves it and they have adopted it quickly. Pros Enables our sales team to very easily send out content prepared for them and has awesome tracking to see who clicked on what. Cons 6 months in and no cons come to mind - Highspot has features that similar competitors didn't have, and we've been very happy with our choice. 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