# Page 3 | Highspot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Highspot the right Sales Content Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148612/Highspot/reviews --- Highspot 4.6 (75) [View alternatives](https://www.capterra.com/p/148612/Highspot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Highspot ## Showing most helpful reviews Showing 51-75 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emily S. Sales Operations Manager Computer Software Used the software for: 6-12 months ### "Highspot Is Great! But...." May 10, 2022 5.0 I loved it! And would 100% suggest it again at all of my new orgs, including the company I just started at. Pros I really do love Highspot as far as CMS's/KB's go as there really is so much you can do with it as far as customizations, integrations, etc. Cons I wish the UI was a bit more customizable and that there were better versioning options for content coming from Google Drive (as well as permissions sync from Drive) and those are my only wishes with Highspot. Switched from [Google Sites](https://www.capterra.com/p/246647/Google-Sites/) To unify the company CMS platform to one system Review Source RO Raad O. Marketing Specialist Consumer Goods Used the software for: 2+ years ### "a comprehensive center for sales teams to learn and implement best practices." April 6, 2023 5.0 Pros Highspot is user-friendly and provides access to various training materials, tests, assessments, and notes from managers. It allows access to customer records, previous campaigns, and call recordings to identify areas for improvement and create notes for better performance. The creation of a private library of best practices enables the team to refer to and learn from it to perform like professionals in any situation. Cons No negative consequences have been identified, and Highspot's advanced tools have helped improve the team's performance and customer experience. Review Source Laine N. Sr. Account Executive Computer Software Used the software for: 2+ years ### "One-stop Spot" January 8, 2020 5.0 I like to create "spots" for EACH individual client. It provides a more custom experience, without actually taking much of my time to customize. Pros Ease of use. My clients never have issues viewing or downloading material I've sent them - I give them ONE link for their "spot" and everything they need to know will be there. Cons Sometimes I send an internal link (not viewable by the client as it prompts them for a login) instead of an external "pitch" link. Review Source CC Caitlin C. Senior Manager, Customer Success Information Technology and Services Used the software for: 2+ years ### "Daily user" April 12, 2022 5.0 Pros This enables me to do my job so much more efficiently--between onboarding new employees and coaching tenured employees on product updates, negotiating, client use cases, etc., this is a must have. Cons Sometimes the search results are almost too broad to sift through Review Source NF Nathan F. CSM Marketing and Advertising Used the software for: 1-2 years ### "Great tool to store all enablement content for the company" June 16, 2023 5.0 This has helped me find relevant information to get ramped up on certain areas of my job as well as help me find important decks for client calls/etc. Pros The search function is nice and the content is organized to find all relevant content quickly. Cons I don't have any concerns or feature requests for the product. Review Source Yama D. BDR Computer Software Used the software for: 6-12 months ### "Manage all your marketing content" May 26, 2020 5.0 Great I love it. It makes using Google drives to share information among team members not necessary. Repository for all your marketing content. Pros A one stop shop to gather any type of marketing material you would need, and having this connected to your CRM, outreach system, or email browser. This is amazing software. Cons Sometimes it can be difficult as more content is being added to the system to find exactly what you want to use. It may be simply making sure information is not outdated . Review Source VR Verified Reviewer Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Great way to manage all internal resources! " November 8, 2019 5.0 Love it! Honestly, cannot live without Highspot. Pros The ability to upload content, organize based on product, and track when a customer is opening up pitches that we send over. This gives me a good idea of which package they are moving forward with or what aspect to focus on in the demo. Cons You really need someone at the company that is willing to organize it. It's very messy without a project lead. Review Source VR Verified Reviewer Consultant and Inside Sales Manager Computer Software Used the software for: 6-12 months ### "Cool Content App" October 22, 2019 5.0 It's awesome. I use it from a professional selling standpoint and it definitely helps me get valuable content that I need to sell. Pros Organized Powerful Can be used for direct outreach Great for self-learning Can be customized Can be linked to email Cons There's nothing to dislike about this tool It does what it is supposed to do It does the job in a more organized way than gdrive or sharefile Review Source ML Mitchell L. Product Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "Amazing for Company Content Centralization" September 19, 2021 5.0 Overall, a positive and people seem to be keeping up nicely. Pros I love how I can keep cross-functional teams abreast of the latest Marketing content for their use in-field and internally. Cons There is a bit of a learning curve to HighSpot. Ease of use could be simpler. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Too much clutter on Drive Review Source Clyde A. Sr SDR Computer Software Used the software for: 6-12 months ### "Great for AEs, not as much for SDRs" July 28, 2021 4.0 I use Highspot to send content to prospects over email Pros \- Easy to find content - Can track content activity with a prospect really easily - Team can collaborate on a pitch together Cons \- Pitches are a bit confusing to understand - while content tracking is great I really wish they could take things to the next level (ie: if a prospect spends an hour reading my content-> auto-trigger a call step in Outreach) Review Source VR Verified Reviewer Sales Engineering Manager Computer Software Used the software for: Less than 6 months ### "Single Source for Your Content" April 8, 2021 4.0 Overall I've been very impressed with Highspot and wished I had it at previous companies that I've worked at. It is so much better than trying to use a clunky wiki or a drive to store everything. It's much cleaner and a better experience for the end-user. Pros It's great to have Highspot within our organization. As a new employee, I'm on it all the time and it's been great for finding content that I know that I can rely on. In all of our all-hands, our leadership team refers us to Highspot to find the most up-to-date content and resources. Cons I have found that it can run slow from time to time. Not too bad yet but it is something that I've noticed and can be a bit annoying. It hasn't been anything major yet. Review Source NB Nicole B. Director of Product Marketing Computer Software Used the software for: 1-2 years ### "Great tool that finally got us organized " January 8, 2020 5.0 Pros I love most things about Highspot. The ease of use, the amazing search capability, and the ability to finally have a perfect way to give our Sales team and CSMs a single source of truth for all collateral. Cons I wish it was easier to look at a document and see which users have viewed or pitched it. I also wish it was less expensive per user so we could give access to the entire company. Review Source KV Karla V. marketing coordinator Media Production Used the software for: 6-12 months ### "Highspot" July 27, 2020 5.0 Great product. Makes it easy for clients and gives a lot of benefits to sellers by being able to view statistics on the files. Ease of use could be better, but I love it. Pros Most impactful features are the ability to see who has viewed, how many times it has been viewed, and how long someone has viewed when sending to clients. Cons Can be confusing to navigate, would definitely need a tutorial/navigation in order to see all of the features and get the best use. Review Source CS Carl S. Director of Sales enablement Information Technology and Services Used the software for: 1-2 years ### "A must for Sales Enablement" January 8, 2020 5.0 This has over all been a great experience as a user and support is great. Pros This software has changed onboarding and allowed us to foster a culture of learning. Cons I feel the search by group could be better. Most people are used to a Google type search vs an Amazon type search. Reason for choosing Highspot No Review Source EG Elizabeth G. Customer Onboarding Computer Software Used the software for: 6-12 months ### "Not intuitive, Bad UX/UI" December 16, 2021 1.0 It has been horribly challenging to use and we have never received training. I would never recommend this software to anyone. Pros If I wasn't forced to use this software, I would never use it. Cons This is one of the most confusing and horribly designed software I've ever used in my life. The UX is from 2000. The navigation and terms used are not intuitive or easy to understand. Review Source RK Regina K. Sales Manager Marketing and Advertising Used the software for: 2+ years ### "Highspot is AWESOME!! We utilize Highspot, as a sales team, on a daily basis. " January 7, 2020 5.0 I send my account executives materials that are useful for training. I send clients proposals and can track when they open, how often, if they downloaded, etc. Highspot is used daily by myself and my team! Pros Up to date!~tracking of emails / pitches being opened, downloaded, etc. Cons No Cons There is nothing not to like about this software. Reason for choosing Highspot I did give my opinion that Highspot is the best !! TOP OF THE LINE!! Review Source CM Charlie M. Account Development Manager Computer Software Used the software for: 6-12 months ### "Great way to bring sales, marketing and compliance together " January 7, 2020 5.0 Great! No complaints here. Pros I like that I can include one piece of collateral in my emails and it will update everyone marketing or compliance makes a change. I also like being able to see which page or video captured my prospects attention. Cons I really can't think of anything at this time. Review Source KK Kim K. Assistant Marketing and Advertising Used the software for: Less than 6 months ### "Highspot User" September 25, 2019 4.0 I like the fact that my company has a Highspot team that we can contact at anytime if I run into a problem. Pros Our company just started using Highspot and so far it seems to be pretty easy to work around the software. I like the fact that numerous people can write a proposal, have an RFP, presentation and I can tag all of them into one file. Cons I don't have any cons about it so far since we just starting using it. We switched from Dropbox to Highspot. Review Source JH Jaxson H. Account Executive Marketing and Advertising Used the software for: 6-12 months ### "Highspot" July 16, 2019 5.0 Pros I love highspot. It is super organized and easy to find information to share to prospects. We switched from using Google sheets/links and this has been awesome. Cons Sometimes it's hard to find something specific when you search but overall pretty easy to use. Review Source JB Justin B. Proposal Specialist Computer Software Used the software for: 6-12 months ### "We use Highspot as a Central Repository for finalized client-facing collateral" June 13, 2019 5.0 Highspot has been a great addition to our tools, and it contains a lot of well-curated collateral that is easy to find, but I somtimes forget to check there because we have so many tools in our tool set and I am often working on extremely short deadlines. Pros The User Interface is very modern and the software does a good job of recommending content both on the home pages and in searches. It is also very easy to contribute to. Cons Because it is so easy to contribute files and ideas - the environment's noise to signal ratio can change really quickly if you do not set permissions judiciously or actively curate contributions. Review Source DG David G. Marketing Information Technology and Services Used the software for: 6-12 months ### "Great Solution" February 26, 2023 5.0 very good support by the entire team which is great for us Pros Very helpful solution which address our needs to have our content in once place Cons The sales play could look a fraction better Review Source CC Cerella C. Sales Manager Information Technology and Services Used the software for: 6-12 months ### "Great way to save and send content" January 7, 2020 5.0 We utilize the tool in a multitude of ways! We use it as a training tool specifically for onboarding, searching for demos or upcoming events and send any external content out to potential clients. Pros I like the ability to easily search content and have the option to send out to potential clients! Cons None that I can think of right now! It's great! Review Source KD Kristen D. Marketing Operations Manager Hospital & Health Care Used the software for: 6-12 months ### "Good Tool for Sales Collateral and Salesforce Integration" March 5, 2019 4.0 Highspot works well as a source for marketing collateral and it's easy to navigate. It accommodates lots of file types and is priced pretty well. Pros Very user-friendly. Easy to upload, categorize, tag, and organize files. I like the integration with Salesforce and the ability to "pitch" documents to clients directly through the Highspot tool. Cons I wish the mobile platform was more user-friendly and that the help section was more accurate. Sometimes it's just easier for me to email the rep. Review Source VR Verified Reviewer Human Resources Restaurants Used the software for: Less than 6 months ### "Great software" May 21, 2019 4.0 Pros This software is very, very easy to use. Helpful with salespitching. Cons Certain features with this software could be better. Review Source HS Hena S. Used the software for: ### "Manage meetings more effectively with Highspot" November 22, 2016 4.0 My team loves this software. We are able to conduct trainings and present online content to our customers very effectively! Pros Good integration with Salesforce Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.