# Page 3 | Swept Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Swept the right Janitorial solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148615/Swept/reviews --- Swept 4.3 (79) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Swept ## Showing most helpful reviews Showing 51-75 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Andres H. Owner Facilities Services Used the software for: 1-2 years ### "Swept Review" June 8, 2020 4.0 Really good, people are great. Pros being notified when people sign in and out of buildings, or when they dont show up, location tracking, supplies. Cons inability to communicate directly and privately with individuals. No reminders for staff when they need to sign out. Employees constantly forgetting to sign out. Reason for choosing Swept N/A Review Source Response from Swept June 11, 2020 Thanks, Andres. We appreciate the feedback. We will be in touch to learn more about your needs around direct communication in the app and sign out notifications. JB Jennifer B. COO Environmental Services Used the software for: 1-2 years ### "Unmatched value for cost" May 1, 2019 5.0 has been able to solve scheduling, account management, employee management, real-time communication with both employee and client messaging, inspection reporting, and many other features, it has certainly set the benchmark for me and my operations management systems. Pros I like the robust features of this software coupled with great ease of use. Cons occasional delay in real-time features that create a false notification alert Review Source RG Ricardo G. CEO / Founder Facilities Services Used the software for: 1-2 years ### "#1 Marketing Tool" June 13, 2019 4.0 We have changed the tendency reacting to problems to now be proactive preventing recurring complaints from customers. Pros Besides from making life easier for me as the owner of a cleaning company, has become the best selling tool with a closing rate of over 90%. Cons Minor technical issues when introducing updates to the software. Review Source MG Manuel G. Field Supervisor Business Supplies and Equipment Used the software for: 6-12 months ### "excellent option" May 10, 2019 5.0 I can be in contact with the cleaners and they can let me know and attach pictures if any issue, also I can forward to the customer, one day one of my cleaner spill the water for the yellow bucket in the carpet and they send me some pictures of the damage and I fixed before customer knows Pros ythe most think that i like from is that you can have everything in your hand like customer information, communication with workers everything Cons I can knows when the crews are in the building and i can run the reports any time Review Source CJ Christopher J. Owner Consumer Services Used the software for: 6-12 months ### "Satisfied User" June 13, 2019 4.0 Very, very good. Customer service is responsive and always helpful. Pros It has helped to organize my Janitorial business’s communication between employees and clients Cons It’s still finding it’s identity, so to speak. They just added credit card processing, so that’s a good thing. This is a growing company so I look forward to it continuing to add services for its users. Reason for choosing Swept was created for businesses like mine so it made sense to become a user. Review Source GS Gavin S. IT Specialist Facilities Services Used the software for: 6-12 months ### "Swept has changed the way we communicate" October 17, 2016 5.0 Our service has people all over the city, unable to communicate effectively without using many email, text threads, and phone calls. All of these are really good ways to lose important information. has given our team the ability to communicate effectively and efficiently. Our cleaners also know what they are supposed to be doing when they arrive every night thanks to the built in instruction area. Pros Easy to use, deploy and customize. It is effective and fast. It is a very cheap option as well. Cons I wish there where an easier way to export the inspections that are created in the app to a CSV format for our in house database Review Source Response from Swept October 18, 2016 Thanks for your feedback Gavin, we're working on your request :) FC Francisco C. Owner Consumer Services Used the software for: 6-12 months ### "Great software!" May 3, 2019 5.0 It's been one of the best things we've ever invested in! Saving time and headaches! Pros I love how this has simplified payroll for me and my wife. Also It really helps us keep our empolyees accountable on time usuage. Cons I'd like to see it be able to clock out employees that get out of the geo fence. But it's more of a want than a con. Review Source JE Juan E. Owner Facilities Services Used the software for: 1-2 years ### "Cleaning " August 10, 2019 4.0 I believe that it is the best app in the market for the cleaning industry. Pros It speaks to the cleaning industry language. Cons Too many steps to get to check daily labour. Review Source JC Jesse C. Operations Coordinator Construction Used the software for: 6-12 months ### "Sweptworks really works!" February 21, 2020 5.0 Pros I love the features, they are tailored to our industry and are very modern. The ease of use helped with our anxieties of some non-tech savvy employees. Cons Honestly, it is a very solid software. There are minor fixes that could make viewing on android devices better. Review Source CB Corey B. Director of Client Services Consumer Services Used the software for: 6-12 months ### "Still needs some work" October 13, 2016 3.0 \- Should be able to select multiple alerts, and turn off notifications. - Should be able to go into a cleaner's profile and add locations, not locations and add cleaners. It takes too much time. - Location Services are rarely highly accurate. Have the system weed out people who are .01 or .02 miles from the location. Clearly, they are there. - When manually adding a time card. Alphabetize the cleaners. They are random. - Cannot delete locations Pros Gives useful reports for Management. Cons Still a long way away from polished. Review Source JW Jamara W. Operations Manager Hospitality Used the software for: Less than 6 months ### "A Better Way for Scheduling in Our Industry" October 14, 2016 4.0 Since using , we've been able to schedule our employees and monitor how many labor hours are being used at each location. The scheduling tool works well for our business model. Our employees enjoy the internal communication provided by the messaging function at locations. Our leadership team has been able to hold employees accountable for their performance. There are a few tweaks to some of the functions that I would like to see Swept put in place and or update, but overall, our team really enjoy the app! We are looking forward to the future updates the app will be have. Pros The simple use of the dashboard. It makes it easy to locate what I need and do it quickly. Cons The constant error with the Time Zone location not updating properly no matter how many times we update the time zone in the Settings or in the Scheduling. This makes the scheduling report incorrect. Review Source cM colten M. supervisor Consumer Services Used the software for: 6-12 months ### "Makes life easier!" October 28, 2016 4.0 Over all I am very happy with the app. It improves quality of life substantially bring many elements required into one convenient app. There have been a few bugs along the way but as it is a new app I understand over all it is a great product I give it 4 out of 5! Pros How it brings many required elements of my job together into one easy to use app. Cons It is still in rely stages so there have been bugs and it hasn't reached its full potential yet. Review Source WF William F. Owner Facilities Services Used the software for: 6-12 months ### "Great software for janitorial service." November 23, 2021 5.0 Pros Really helps communicate the areas of concern with client and employee. Cons Filling out inspections sheet sometimes takes too long. Review Source Response from Swept December 14, 2021 Hey William. Thanks so much for supporting us with a five-star review! We appreciate your feedback. YW Yuhannes W. Presdient Facilities Services Used the software for: 6-12 months ### "Swept Review" October 13, 2016 4.0 has greatly helped us streamline our cleaning operations. Our managers love the ease of use and the app updates in the past 6 months have been phenomenal. Pros Ease of user, friendly user interface, multiple languages Cons Photos and messages sometimes slow to load. App has to be restarted sometimes in order to work. Review Source EB Erin B. Owner Facilities Services Used the software for: Less than 6 months ### "Love this App! " June 9, 2020 4.0 Fantastic- great help to legitimize my business and bring some order to a chaotic and often mom and pop run industry. Pros Tracking when and where my employees are working has been of such help to me. The user friendly layout is very helpful when showing to prospective clients Cons I wish there were chat options between me and individual cleaners as well Review Source Response from Swept June 19, 2020 Erin, great to hear that Swept is helping you stay on top of things. Thanks for taking the time to share your experience and feedback. RT Ronnasha T. Director of Janitorial Operations Assistant Staffing and Recruiting Used the software for: Less than 6 months ### "Swept Program Review" October 13, 2016 5.0 I like how the Program is easy to use. It helps the company that I work for to function a little more smoothly when it comes to keeping tract of cleaners and supervisors. Pros I like that it has the cleaners building information and contact numbers in case we need to get in touch with them, and its easy to update their information. Cons In order for the program to work everyone has to have an email address and some of the cleaning staff doesn't have an email address and isn't interested in getting one. Review Source HC Hope C. Quality Control Manager Environmental Services Used the software for: Less than 6 months ### "GREAT Sustem" January 5, 2017 4.0 This system is valuable for creating a sense of community within the team of employees and helps administration manage the business better. It's very easy to communicate to multiple people at the same time and keeps records of conversations. I liked the clock in the feature with GPS enabled. The reason it didn't get 5 stars is due to the software being new and some features not yet being available. Pros Clocking in and out. Cons No way of prioritizing notifications. Review Source JS Jodi S. Office Manager Judiciary Used the software for: Less than 6 months ### "Original Opinion of Swept" October 13, 2016 3.0 The concept is very good, however the ease of use for the everyday crew member is too involved. The back end should be very involved with data entry and company needs, however the front end should be a simple one button process. Too many processes on the front end had our crew members frustrated. Pros The capabilities to print reports and download crew onsite and offsite information. Cons Not very easy to use on a daily basis. Review Source SO Stacy O. Building Services Manager Staffing and Recruiting Used the software for: Less than 6 months ### "My opinion of Swept" October 13, 2016 5.0 has been helpful so far in our business. There are many uses of its functions that can aid us in our daily work activity. Swept has great customer service, is easy to use, and will hopefully make our jobs easier in the years to come. Pros The way it enables our managers to oversee operations easier. Cons The price is somewhat high. Review Source MV Manuela V. Used the software for: ### "Swept Software" November 2, 2016 4.0 I find this software very useful. allows the management team to have a direct communication with all employees, that allow us to identify issues and quickly find a solution. Swept is a great time tracking tool. Time is recorded every time employees sign in/out, and they can do it using the app, SMS or VIR (Landline). Also, employees have access to important information about their job site, like cleaning instructions they need to follow to perform a better job. And if they have any problem they can report it in real time through swept as well. Review Source LR Linda R. Used the software for: ### "swept review from Exceptional Building Svc" October 13, 2016 4.0 We like the app. The main issues are when it freezes up and they cannot log in or out. Sometimes late nite cleaners cannot log out. We would like to have a call in phone land line number at no extra charge they could use when this happens. I like the payroll reports, they are pretty accurate. some of our locations may not have wifi and this is how logging in becomes a problem. Customer support is good. thanks Linda/Exceptional Building Services Review Source SK Sharon K. Facilities Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Swept mobile app" December 8, 2021 4.0 Pros I like that I can view all of my sites and details from one log in Cons I am not really sure if there is anything I dislike Review Source Response from Swept December 13, 2021 Hi Sharon. Thanks for the review! I know the team will be delighted with your feedback. BW Bethany W. Used the software for: ### "Awesome tool for leadership and employees!" November 3, 2016 5.0 has allows our team to engage with each other, allowed us to better gauge our employees satisfaction and transformed our time-keeping process into a streamlined effort. When we bring on new employees they are always excited about this new tool and think it's really cool. It allows us to be a much more professional and well managed company! Review Source JS Jimmy S. Dir of Fin Hospitality Used the software for: I used a free trial ### "Amazing for management but doesn't invoice customers" October 15, 2018 4.0 Pros This is one of the best products out there for managing commercial janitorial business because it allows each property to have all the details explained to our staff, with instructions, alarm codes, etc. Cons This software doesn't handle invoicing. As great as it is to manage customer service and quality control, we need the same system to integrate with invoicing. Therefore not sure if we will continue use. Review Source IL Isaiah L. Co-Owner & Chief Business Development Officer Facilities Services Used the software for: ### "null" November 14, 2018 4.0 Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.