# Swept Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Swept Software - reviews, pricing plans, popular comparisons to other Janitorial products and more.

Source: https://www.capterra.com/p/148615/Swept

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# 

 Swept Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Swept

## What is Swept?

Swept is the easiest to use, easiest to set up Janitorial software that makes an immediate impact on your business. When you start with the Basics, you bring time tracking online, and get immediate visibility to where your team is as soon as they start clocking in. Swept Launch - is for startup Janitorial business owners who are looking to move time tracking online. Owners who know the only way to ensure their cleaning contracts are profitable is to have full visibility on where their cleaners are and that their time adheres to what’s been budgeted. Swept Optimize - brings your Quality Assurance and Communications into your timekeeping platform and centralizes the core of your operations into 1 system. Swept Scaling - adds supply management, work orders, one time cleaning, and unlocks additional communication options. Scaling your Janitorial business relies on letting go of the processes that are holding you back to focus on what matters most to your growth.

## What is Swept used for?

[Janitorial](https://www.capterra.com/janitorial-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)

Overall rating

Based on 79 user reviews

Reviews sentiment

Positive

86%

Neutral

9%

Negative

5%

Starting price

$30

Other, Per Month

Free trial  
not available

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## Swept alternatives

Highest Rated

[4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (16)](https://www.capterra.com/p/199981/Clean-Smarts/#reviews)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (238)](https://www.capterra.com/p/161544/Aspire/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/148615/Swept/alternatives/)

## FAQs about Swept

Overview

### Which roles and teams benefit most from Swept?

Swept is most used by cleaning business owners, presidents, and executives who need visibility into staff performance, client communication, and company operations. Operations managers, office managers, and field supervisors benefit by scheduling teams, tracking inspections, managing supply requests, and keeping frontline cleaning workflows organized across multiple sites.

Answer based on 70 reviews

Overview

### What company size and industries is Swept built for?

Swept is built for small janitorial businesses, with 93% of reviewers from small companies and 59% in Facilities Services. It also serves Consumer Services at 12% and Environmental Services at 6%, with limited midsize and enterprise use. Its most common use case is janitorial operations, at 69%.

Answer based on 79 reviews

Features and Usability

### What are the key features of Swept?

Swept includes core janitorial operations features like employee scheduling, time tracking with online time clock and GPS/geofencing, and employee management. Reviewers also focus on differentiators such as location-based messaging for team and client communication, inspection reporting, payroll approval support, and site-specific job instructions for cleaners.

Answer based on 26 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Swept starts at $30 per month for the Launch plan, which includes scheduling, timekeeping, cleaning instructions, payroll reporting, and late notifications. Optimize is $150 per month, and Scale is $225 per month. Plans start at 15 locations and can grow to unlimited locations.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does Swept integrate with?

Swept integrates with QuickBooks for accounting and bookkeeping workflows. This native connection lets Swept share key financial data with a widely used accounting platform, helping keep records aligned without moving between systems.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Swept offer?

Swept provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual, self-paced learning for setup and feature review.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does Swept offer, and how do users rate the experience?

Swept offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and receptive to feedback, with online help tools covering common questions. Some reviewers report slow loading, app issues, weak follow-up, or poor service when problems such as geofencing or login failures occur.

Answer based on 15 reviews

Features and Usability

### Is Swept easy to use every day?

Swept makes daily work easier with a simple dashboard, clear layout, and quick access to scheduling, messaging, and time tracking. Cleaning companies and frontline staff often find the app easy to learn, though some users mention crashes, slow performance, and navigation frustrations that can interrupt routine tasks.

Answer based on 26 reviews

Employee management

### How well does Swept help manage employees?

Swept helps cleaning businesses manage employees through scheduling, time tracking, geofencing, messaging, and job-site instructions in one place. Managers often value the added accountability and easier oversight, while some teams want better private messaging, stronger HR note options, and more flexible reporting for supervisors and multi-stop workflows.

Answer based on 20 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

3.0 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Time Tracking

3.4 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Employee Scheduling

3.6 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Client Management

3.4 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Work Order Management

3.0 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Payroll Management

3.6 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Swept 43 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Designed to be used by carpet cleaning businesses

For janitorial management, platforms, services, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Monitor product stock levels

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Identify the physical location of an individual, asset, device, etc.

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Track/log the amount of time employees worked per job using a timer

Manage employee salary processes, data, taxes, and records administration efficiently

Track and manage all activities and tasks necessary to maintain a desired level of quality

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (78)

3.8

Based on 78 reviews

## Pricing

Value for money

4.1 (70)

[View pricing plan details](https://www.capterra.com/p/148615/Swept/pricing/)

Launch

$30.00

Other,Per Month

It includes:

-   Scheduling
-   Timekeeping
-   Late Notifications
-   Cleaning Instructions

Optimize

$150.00

Other,Per Month

It includes:

-   Inspections
-   Geofence Clock In/ Out
-   Mandatory Break Compliance
-   In App Messaging

Scale

$225.00

Other,Per Month

It includes:

-   Supply Management
-   Client Portal
-   Custom Channels
-   Checklists

Value for money

4.1 (70)

4.1

Based on 70 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (71)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (71)

4.4

Based on 71 reviews

## User reviews

Overall rating

4.3

Based on 79 reviews

Filter by rating

5(38)

4(30)

3(7)

2(3)

1(1)

Mentioned topic

Sorted by most recent

MM

Marta M.

Office Manager

Facilities Services

### "Did not like it"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

March 10, 2025

I didn't like it. The app constantly crashed, or was too slow, or wouldn't open at all. Every time I made a change somewhere it would take me back to the beginning and I had to start over.

Pros

The only thing I liked was the module to communicate with the clients.

Cons

The app always crashed and wasn't user-friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

Adebayo O.

HelpDesk Support

Computer Software

### "Janitorial Software that works exactly how it should"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 27, 2022

Pros

I loved the fact that we are able to specify cleaning schedules and the staff get's notified in real time or at set schedule. It also helps track and monitor cleaners, with a chat feature that enables them send message in real time so we can quickly get updates. An all round amazing application.

Cons

While it has a very beautiful User Interface, there where a few lags noted while using the mobile version of the app. Other than that it works perfectly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 28, 2023

Hi Adebayo! Thanks for your feedback. We really appreciate you for sharing your experience and we are happy to hear that Swept is helping you. We are always innovating and evolving to meet our customers' needs. Keep growing with Swept! Cheers! The Swept Team

KB

Kb B.

Owner

Facilities Services

### "Don’t waste your time!!"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 3, 2022

This was one of the worst mistakes that I’ve ever made on top of that they would not refund me any of my money back so $1800 down the drain

Pros

I like the ability to track my employees did not realize it it may or may not work correctly

Cons

This app cost me quite a few contracts because it worked when it wanted to and for the most part was unusable by me and my staff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 27, 2022

Hi KB. We would like the opportunity to investigate your feedback further. Please could you contact us at support@sweptworks.com and I'll work with you to resolve any issues as quickly as possible.

JA

Josue A.

Regional Supervisor

Facilities Services

### "Swept Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

8/10

September 6, 2022

It’s been a roller coaster, sometimes it works and sometimes it doesn’t.

Pros

Been able to upload photos and the resolution has gotten better.

Cons

Sometimes when uploading pictures to the work orders they don’t upload and take long to upload. Can’t upload more than 25 pictures per report if more images are added report doesn’t sent out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 27, 2022

Hi Josue. Thanks for your comments. We are always innovating and evolving to meet our customers' needs and we promise we will do better! We would like the opportunity to investigate your feedback further. Please could you contact us at support@sweptworks.com and I'll work with you to resolve any issues as quickly as possible.

SC

Steve C.

President

Facilities Services

### "I love the app, it truly helps with loss of time and money by tracking employee production."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 13, 2021

It's been really good.

Pros

The fact I can see where they are and how long they worked.

Cons

The messaging has really taken a step back with this last update. Our employees text when they arrive on site and when they leave, which makes it easy for a manger to look at their phone and know whether or not someone is at their location. Now you have to log onto the app and check the app for who is working where. It's several steps that our people shouldn't have to do when they are in the middle of a job. It doesn't seem like a tough fix to time stamp EVERY message that is sent... I helps when people can't log in or out for some reason. Backup processes...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 17, 2021

Hi Steve. Thanks for your comments. We are so happy to hear that Swept is helping you. We are always innovating and evolving to meet our customers' needs so we appreciate your feedback.

SK

Sharon K.

Facilities Coordinator

Non-Profit Organization Management

### "Swept mobile app"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 8, 2021

Pros

I like that I can view all of my sites and details from one log in

Cons

I am not really sure if there is anything I dislike

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2021

Hi Sharon. Thanks for the review! I know the team will be delighted with your feedback.

GN

Georgi N.

Operations Manager

Facilities Services

### "Easy to track locations"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 6, 2021

Pros

Sign-in/out features are good, as information regarding security, instructions and supplies.

Cons

The message board needs to be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 17, 2021

Hi Georgi. Thanks for taking the time to leave us a review. Our team is happy to hear that you've found value in our features. We would love to connect with you to collect further feedback on our message board. Please reach out to support@sweptworks.com

RS

Richard S.

Project Manager

Facilities Services

### "Project Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 3, 2021

User friendly

Pros

Ability to manage several aspects of our business.

Cons

I don't have anything bad to say about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2021

Hi Richard. Thanks for the review! I know the team will be delighted with your feedback.

NK

Nondas K.

President

Hospitality

### "not as easy to use as an administrator...alot of back and forth"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

December 1, 2021

no bad

Pros

time tracking

Cons

admin .. and setting cleaning inspections,,, addition employees and not user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 17, 2021

Hi Nondas. It's never easy to hear we didn't meet your expectations. Our mission is to be the most trusted Janitorial software in the world, and we won't stop until we get there. We would like the opportunity to investigate your feedback further. Please could you contact us at support@sweptworks.com and we'll work with you to resolve any issues as quickly as possible.

NM

Nicole M.

CEO

Building Materials

### "Such a helpful resource"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 29, 2021

Great product, better customer service than my previous app.

Pros

The swept Geo positioning feature is wonderful! The ability to track supplies is very useful as well! Ultimately the messaging software is really helpful!

Cons

The inconsistency in GPS geo positioning is causing issues for some of my staff to be unable to check in. Though this has been reported to SWEPT, it sounds like its an issue with different types of phones having inconsistency with the app and the third party software.

Reasons for choosing Swept

Consistency and technology was more advanced than the other company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2021

Hi Nicole. Thank you so much for your review and for letting us know about the GPS challenges some of your staff are having. It sounds like you have reported this to our team, so rest assured we are looking into this. We appreciate your comments, they help us continue to improve and evolve.

[View all Reviews](https://www.capterra.com/p/148615/Swept/reviews/)

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