# Isolocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Isolocity the right Quality Management solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148633/Isolocity/reviews

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Isolocity

4.6 (65)

[View alternatives](https://www.capterra.com/p/148633/Isolocity/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Isolocity

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

RP

Ryan P

QAPAlternative Medicine, 11 - 50 employeesUsed the software for: 6-12 months.

“I appreciated Isolocity’s dedicated, centralized QMS platform. Although my experience was focused on the CAPA module, having CAPA records and workflows contained within a single system made it easier to maintain compliance, ensure consistency, and support audit readiness.“

April 27, 2026

NJ

Nicolas J

Director of Operations and Regulatory AffairsMedical Devices, 2 - 10 employeesUsed the software for: Less than 6 months.

“It always downloads completed versions while completing Audits using a Template in the eQMS, both my colleague and I got disconnected from the eQMS nd although we made "saves" of our documents, we lost hours of work.“

June 19, 2025

CF

Cory F

Director of OperationsFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years.

“conformances, and CAPAs directly into our inventory workflow makes it much easier to maintain strict compliance standards without relying on scattered spreadsheets.“

May 14, 2026

JE

Jennifer E

Document ControlMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years.

“Missing Minor Features — A few smaller functions are lacking or not as developed as expected, though they don’t significantly impact overall usability.“

May 26, 2026

RP

Ryan P

QAPAlternative Medicine, 11 - 50 employeesUsed the software for: 6-12 months.

“Overall, I was happy with my experience with Isolocity. While my use was limited to the platform’s CAPA module, it provided a solid, centralized solution for managing quality processes, despite some minor usability challenges.“

April 27, 2026

CC

Clare C

Quality ManagerMedical Devices, 51 - 200 employeesUsed the software for: 1-2 years.

“Audit Management Module has taken longer to adjust and set up, it also doesn't flow as well as the other modules.“

May 7, 2026

VA

Veronica A

Quality ControlWarehousing, 51 - 200 employeesUsed the software for: 6-12 months.

“Even without full deployment yet, it’s clear that Isolocity is built for organizations that need structure, traceability, and scalability.“

April 10, 2026

Drew M

Managing MemberOil & Energy, 2 - 10 employeesUsed the software for: 1-2 years.

“At the beginning, the number of configuration options and adjustable settings felt a bit overwhelming.“

May 26, 2026

## Showing most helpful reviews

Showing 1-25 of 65 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cade P.  
logistics coordinator  
Machinery  
Used the software for: Less than 6 months

### "Cade Payne's Review"

July 30, 2025

5.0

Overall I am satisfied with Isolocity. We got what we needed and had a great experience because of \[sensitive content hidden\] awesome help.

Pros

What I like most is \[sensitive content hidden\] availability and helpfulness. Her customer service is outstanding. I do also enjoy the simplicity. That's a big reason why we chose Isolocity.

Cons

I don't like that multiple products can't be in an inspection. That's just I minor inconvenience. It doesn't take away from the functionality. It would just be nice for us.

Review Source

Response from Isolocity

August 1, 2025

Thank you Cade, we are glad you had such a good experience. Your feedback is much appreciated.

NC

Nick C.  
Quality Systems Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "Isolocity - 8 months in"

October 28, 2025

5.0

The onboarding and training with Isolocity has been awesome. This is the 6th eQMS I have used, and the 3rd time I have been part of the implementation of the eQMS. \[sensitive content hidden\] has really been a vital asset to us for our implementation. I honestly don't think we could have done it without her. She was even so patient with us that she went through our PQ and suggested corrections and additions. That is just not the kind of service you get from a lot of eQMS providers. I give the Isolocity platform a 8.5 out of 10 and I give \[sensitive content hidden\] a solid 10 out of 10!

Pros

I think the customer support has been top notch. \[sensitive content hidden\] is always super responsive and extremely helpful. She is attentive and very patient with us which is very much appreciated.

Cons

I don't like the setup for document owners. I am used to having only one document owner. I don't like that someone has to be added as a document owner in order to make changes to the document. I am also noticing that Employee level users can't see things that I have assigned to them. I had to move them to a production level user in order for them to work on things that even they were the owner of.

Alternatives considered

[Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/)

Reason for choosing Isolocity

Price and better customer support were a large factor for us.

Review Source

Response from Isolocity

February 11, 2026

Hi Nick, Thank you for the incredible review! Coming from a Quality Systems Manager who has worked with six different eQMS platforms, your feedback carries a lot of weight. We are thrilled our implementation team provided that "10/10" experience. We pride ourselves on being active partners—not just vendors—so it’s great to know we could help you navigate your PQ. Regarding your technical feedback: Document Ownership: We hear you on the need for more defined roles. We are currently refining this exact workflow to offer better separation in our upcoming "Isolocity Next" release. Employee Visibility: There are a few specific cases where permission settings might restrict visibility on assigned items. Our support team can help you identify these nuances to ensure a more robust setup for your users. Please reach out to your support contact directly—we’d love to help you optimize those settings. Thanks again for choosing Isolocity!

ES

Evan S.  
QA Coordinator  
Biotechnology  
Used the software for: 1-2 years

### "Specialized catering to a non flexible template"

September 20, 2023

3.0

Pros

AestheticsLow access users follow simplicity.Restrict access

Cons

Getting a higher access level cost more per user.

Switched from

[Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/)

Overall cheaper per user

Review Source

Response from Isolocity

December 1, 2023

Dear Evan, Thank you for sharing your valuable feedback with us. We truly appreciate your input, and your comments have been shared with our team. We are dedicated to continually improving the user experience and delivering maximum value to all our users. If you have any specific suggestions or further insights, feel free to let us know. Your input is essential to our ongoing efforts to enhance our services. Best regards, Isolocity Team

JC

Joan C.  
Quality Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Easy to use for Quality Management"

April 9, 2026

4.0

So far it is a good enough program for what we require. After sales support is very good, I appreciate the follow-up and quick response of my QA consultant that was assigned to our team.

Pros

The customer support for implementation was great, it is fairly easy to use. It is great for document management and CPARs.

Cons

There is not much room for customization as the program seems to be built for the food industry. Audit reports are limited as would like a score assigned to results instead of pass/fail and escalating from a non-conformance to a CPAR is duplicating the information, it should automatically transfer all the info over.

Alternatives considered

[Deltek Vision](https://www.capterra.com/p/1404/Deltek-Vision/)[QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/)[Propel](https://www.capterra.com/p/147317/PropelPLM/)

Reason for choosing Isolocity

Support for Canadian Company over an American one

Review Source

Response from Isolocity

April 24, 2026

Hi Joan, Thank you for the review and for choosing to partner with a Canadian company! We are thrilled to hear that our implementation and after-sales support have been great, and that you are finding the document management and CPAR modules easy to use. We will be sure to pass your kind words along to your assigned QA consultant. We also deeply appreciate you sharing your thoughts on audit report scoring and the non-conformance to CPAR workflow. You've brought up some great ideas here! Feedback from quality leaders in mechanical engineering like yourself is incredibly valuable to us, and we are very happy to pass your suggestions regarding numeric audit scoring and automated data transfer directly to our product team as they plan future updates. In the meantime, we have dedicated staff members to assist you with optimizing your current setup. If you'd like to explore ways to further streamline your workflows, please reach out to them directly. Thanks again for your partnership!

TP

Thomas P.  
Quality and Compliance Manager  
Medical Devices  
Used the software for: 1-2 years

### "ISOlocity the good and the bad."

September 16, 2025

4.0

My overall experience with ISOlocity has been very positive, and I believe it provides excellent value for the price. The platform offers a comprehensive Quality Management System that could function as a complete, standalone solution for businesses. Since we integrated it with our existing system, the process hasn't been as seamless as it might have been for companies using it independently. However, my experience with \[sensitive content hidden\] , our point of contact, has been outstanding. He has always been quick to respond to any questions, gone above and beyond to assist with transferring files and data when issues arose, and has been an exceptional representative for ISOlocity.

Pros

I really appreciate how easy ISOlocity is to use. The platform's user-friendly interface makes navigating through all of its features simple and intuitive, which is a huge plus for our team. It is refreshing to have a compliance tool that doesn't require a steep learning curve and constant troubleshooting. The digitized time stamps are a great feature to demonstrate conformance and look great to customers and auditors when they review our system.

Cons

Some of the features are clunky, like the Document index doesn't sort in procedure # order, doesn't save once sorted, so every time you leave the screen and come back you need to do a re-sort. Flexibility, there are a lot of things that would be nice to edit to customize a screen, but they are often locked.

Alternatives considered

[Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/)

Reason for choosing Isolocity

Decision was made by someone before me and they are no longer with the company, so I can't answer fully.

Review Source

Response from Isolocity

January 30, 2026

Hi Thomas, Thank you for the detailed feedback. It’s great to hear that the interface is intuitive and that the digitized timestamps are making your audits smoother—giving auditors clear, immediate evidence of conformance is exactly what we aim for. Regarding the Document Index sorting and customization rigidity: we hear you. Losing your sort preference when navigating away is a friction point we want to eliminate. I have flagged this specific behavior to our product team to review for future updates. We are also thrilled to hear that our support team has been responsive and helpful with your data transfer. Thanks for partnering with Isolocity.

NJ

Nicolas J.  
Director of Operations and Regulatory Affairs  
Medical Devices  
Used the software for: Less than 6 months

### "Great "Pros", Awesome Resources Availabilities and the Technical Hiccups"

June 19, 2025

4.0

I have a very good impression of the software & ISOlocity aside from the technical issues I have mentioned.

Pros

The implementation: - having a weekly meeting and always an availability to chat with \[sensitive content hidden\]has been awesome for us and very valuable. It allows us to move faster and find answers to our questions promptly. - Some weeks we needed to meet on a call more often than weekly and \[sensitive content hidden\] made sure to accomodate us to make it work. The software: - We are only 4 people using it for now but we liked the experience overall (aside from what I wrote under "cons"). -We managed to adapt our paper-based QMS to ISOlocity and most of the adaptations feel natural and more convenient than paper-based. - I highly value the level of customization that is made available to us to add/remove/edit most of the modules as needed Resources availabilities: - Our experience with \[sensitive content hidden\] has honestly been 10/10. She is very clear when she answers any questions we have and is readily available when we have questions over Teams chat. She really understands the software so she can explain with clarity when we have questions about modules. We are new to working on a QMS/eQMS and her background/experience on working with a QMS is very valuable to us. Among other many things, it really helped us to ensure we were well prepared for our 1st external Audit. - When we had MDSAP/ISO 13485 related questions, it was great to have the feedback of \[sensitive content hidden\] who also provided us with valuable information to carry our operations and to do well on our first external Audit. - We value the different forms/certifcates/SOPs that were made available to us upon request to help us to adapt to the eQMS.

Cons

We had some technical issues with the software. Some issues were simply us misunderstanding something, I am not referring to those. I am referring to issues we shared with isolocity (to confirm it's not a mistake from us and to check if there is a solution). These technical issues are unreseloved: - We cannot download blank versions (uncompleted) of our Templates. It always downloads completed versions - while completing Audits using a Template in the eQMS, both my colleague and I got disconnected from the eQMS nd although we made "saves" of our documents, we lost hours of work. - Templates: a) Maybe it's the way we use them, but the fact that once created, we cannot modify them by reuploading an Excel make them way harder to edit than a Word/Excel document. b) using Excel to mass-upload the rows of a template is great, but having to still manually add some features of the rows once imported (signatures, optional fields, different options to be filled by the user, etc) on ISOlocity is time consuming and discourages me from using more templates.

Alternatives considered

[SimplerQMS](https://www.capterra.com/p/235957/SimplerQMS/)[QCBD](https://www.capterra.com/p/107192/QCBD/)

Reason for choosing Isolocity

the main factors were the pricing and the features

Review Source

Response from Isolocity

June 23, 2025

Hello Nicholas, Thank you for your detailed and thoughtful feedback. We're very glad to hear that the support and flexibility of Isolocity have been valuable to your team, especially as you navigated your first external audit. We also appreciate you sharing the technical challenges you've faced. We recognize how disruptive these issues can be and have shared your feedback with our development team for further review and resolution. Your insights help us improve, and we’ll continue working to enhance the platform. Thank you again for your partnership — we look forward to continuing to support your team.

VA

Veronica A.  
Quality Control  
Warehousing  
Used the software for: 6-12 months

### "Strong Onboarding Experience & Clear Structure for Multi‑Site Compliance"

April 10, 2026

5.0

International Warehouse & Shipping, LLC is still in the early stages of our Isolocity implementation, but the onboarding and setup experience has been excellent. The platform is intuitive, well‑structured, and designed in a way that supports the kind of multi‑site operational and compliance ecosystem we’re building. Our team is currently finalizing and approving a full suite of HR, Safety, and Operations policies before uploading them into the system, but the implementation process so far has been smooth. The Isolocity team has been responsive, supportive, and clear in their guidance, which has made it easy to map out how our compliance matrix, SOPs, and training workflows will live inside the platform. Even without full deployment yet, it’s clear that Isolocity is built for organizations that need structure, traceability, and scalability. We’re looking forward to completing our internal approvals and moving into active usage across our facilities.

Pros

• Clean, intuitive interface • Strong onboarding support • Easy to map policies, SOPs, and training workflows • Flexible enough for multi‑site operations • Clear structure for long‑term compliance management

Cons

Because we are still in the early implementation phase, we have not yet identified any true drawbacks. Our team is still completing internal approvals before full deployment, so our experience with advanced features is limited at this stage.

Review Source

Response from Isolocity

April 24, 2026

Thank you for the fantastic review, Veronica! It is great to hear that International Warehouse &amp; Shipping, LLC is off to such a strong start with your implementation. We are specifically glad to know that our onboarding support has made it easy to map out your compliance matrix and SOPs across your multi-site operations. Our goal is to ensure that even the most complex ecosystems feel structured and scalable from day one. We look forward to seeing your team move into full deployment once those internal approvals are finalized. We’ll be here to support you every step of the way to ensure you hit your goals for long-term traceability and audit readiness!

AP

Angela P.  
Quality Assurance  
Medical Devices  
Used the software for: 6-12 months

### "My two cents."

April 2, 2026

4.0

I truly enjoyed training with \[sensitive content hidden\], she was quick to pick up our unique business mode and was able to provide guidance in every situation we encountered. She was helpful, brilliant and delightful.

Pros

I find Isolocity to be so helpful in keeping documents and records up to date and changes organized. Especially training records, which for us, during our season of growth tends to be most tedious. Each morning I get a notification of items that need my attention, keeping me on target and achieving goals.

Cons

My only real dislike is the module naming scheme. I do not find the module names to be intuitive which caused me to have to hunt for where an item is.

Review Source

Response from Isolocity

April 13, 2026

Thank you for taking the time to share your feedback, Angela! We’re thrilled to hear that Isolocity is helping you keep your documents and training records organized, especially during a busy season of growth for your medical device company. Easing that tedious administrative burden and keeping you on target with morning notifications is exactly what our QMS is built to do. We also hear you loud and clear regarding the module naming scheme. We appreciate your transparency on this, and we are sharing your feedback directly with our product team to explore ways to make our navigation more intuitive in the future. Lastly, thank you for the wonderful shoutout regarding your training experience. We'll be sure to pass your kind words along to the team member who helped you! We love partnering with you, and if you ever need help navigating the modules in the meantime, our success team is always here to assist.

SV

Samantha V.  
Quality Assurance  
Consumer Goods  
Used the software for: Less than 6 months

### "Straightforward Software & High Quality Customer Service "

November 26, 2025

5.0

My overall experience was great! The software itself works well for what our company needs and is very straightforward to use. What truly made the experience exceptional, however, was the team behind it. From my initial conversations with \[sensitive content hidden\] to the ongoing support from \[sensitive content hidden\], I cannot recommend this company enough. \[sensitive content hidden\] was accessible, patient, and incredibly helpful every step of the way she truly made the experience a 10/10.

Pros

I had a great experience using this software. It’s straightforward, easy to navigate, and gets right to the point, which made the process much smoother. A special thanks to \[sensitive content hidden\], who supported me every step of the way. She was consistently accessible, patient, and thorough in walking me through everything. Her guidance made a significant difference, and I truly appreciated her professionalism and commitment. Highly recommended.

Cons

The only aspect I found challenging was the mass-uploading sheet. It can be a bit confusing to navigate, and I needed quite a bit of assistance to get through that part. It would be incredibly helpful if there were a more streamlined way to transfer all of our information ideally something that reduces the need to manually fill out the mass-uploading sheet. Simplifying that process would make the overall experience even better.

Review Source

Response from Isolocity

January 30, 2026

Hi Samantha, thank you for the 5-star review! We are thrilled to hear that the software is straightforward for your team and that our support staff provided the accessible, patient guidance needed to get you up and running. We view ourselves as partners, not just vendors, so we will be sure to pass along your kind words to the Customer Success team—they will love hearing this. We also appreciate your candor regarding the mass-uploading sheet. We know data migration is often the heaviest lift during onboarding, and your feedback about simplifying that manual entry process is spot on. We take user feedback seriously, so we have flagged this for our product team as we look to streamline future data transfers. Thank you for choosing Isolocity for your quality assurance needs!

MC

Maykelley C.  
quality assurance tech.  
Consumer Goods  
Used the software for: 6-12 months

### "Overall experience"

April 9, 2026

4.0

Pros

A highly comprehensive program offering numerous possibilities. It ensures structured documentation as well as rigorous follow-up.

Cons

Although it is not always intuitive, explanatory modules are available and the Isolocity team remains readily accessible to support us.

Review Source

Response from Isolocity

April 24, 2026

Thank you for the wonderful review, Maykelley! We are thrilled that Isolocity is delivering the comprehensive, structured documentation and rigorous follow-up your team needs in the consumer goods space. We appreciate your feedback regarding the platform's intuitiveness. We have shared this directly with our product team as they continually work to streamline the user experience across our more complex features. In the meantime, we are so glad that our explanatory modules and readily accessible support team have been valuable resources for you! Thanks for choosing Isolocity as your partner in compliance.

HS

Hope S.  
Lead Lab Technician  
Dairy  
Used the software for: Less than 6 months

### "Isolocity Implementation "

October 29, 2025

5.0

Overall my experience with Isolocity was a very positive experience, it was easy to set up and use. Very user friendly.

Pros

It was very user friendly and easy to set up. Customer support is very helpful. Implementation process was quick.

Cons

I don't have any cons but a suggestion for a future module could be a micro specific module that is set up specifically to enter sample results. Instead of having to make a bunch of templates. Another suggestion is to make the COAs template editable.

Review Source

Response from Isolocity

January 30, 2026

Thank you so much for the 5-star review, Hope! It’s fantastic to hear that your implementation process was quick and that you’re finding the platform user-friendly—getting our partners up and running efficiently is a top priority for us. We also really appreciate your specific feedback regarding the Lab module. The idea for a dedicated micro-module for sample results to reduce template creation is excellent, as is the suggestion for editable COA templates. Insights from experts like you in the dairy industry directly influence our roadmap, so I’ve passed these notes straight to our product team. Thanks for trusting Isolocity to handle your quality management!

MD

Michael D.  
Engineer  
Consumer Goods  
Used the software for: Less than 6 months

### "Easy to Use QMS"

November 14, 2025

4.0

Overall a positive experience with the customer service and implementation team. Everyone was very accommodating during the implementation.

Pros

The ease of use and ability to implement quickly. It is a very intuitive program. The training function is something that will be great to use in our new site.

Cons

Some of the user interface is a bit clunky. For instance, sometimes the drop down menus overlap each other and cannot be used properly.

Alternatives considered

[SAP Build](https://www.capterra.com/p/10004628/SAP-Build/)[SafetyChain](https://www.capterra.com/p/208610/SafetyChain/)[QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/)

Reason for choosing Isolocity

Cost and ease of use were the main factors

Review Source

Response from Isolocity

January 30, 2026

Hi Michael, thank you for the review! It is great to hear that your implementation was quick and that you are finding the platform intuitive—especially the training function for your new site. We pride ourselves on being a partner, not just a vendor, so we’re glad our implementation team was able to accommodate your specific needs. We also hear you on the interface glitches regarding the dropdown menus. We appreciate that transparency; feedback like this helps us prioritize our UI polish. We will pass this note to our product team to investigate those overlaps and ensure the experience is as smooth as possible.

BC

Baylee C.  
Quality Engineer  
Consumer Goods  
Used the software for: 6-12 months

### "Great EQMS system! Very supportive staff!"

August 16, 2024

5.0

10/10 Very helpful team. The site is easy navigate through and trainings provided by the Isolocity team are very thorough and helpful.

Pros

It's easy to develop- user friendly when you want to make interface changes. I also enjoy that any questions or request that I may have regarding developing the site is handled with quickness. The overall help of the ISO team is amazing.

Cons

There are some settings to the interface that you can't change but this is expected.

Review Source

Response from Isolocity

October 15, 2024

Thank you for the great review! We’re glad you find Isolocity user-friendly and appreciate our quick support. It’s great to hear our training has been helpful too. Your feedback on interface settings is valuable, and we’re always working to improve. Thanks for the 10/10!

OK

Oarabile K.  
Quality Assurance Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "QMS Monitoring Made Easy "

August 12, 2023

5.0

Isolocity has helped us reduce the amount of physical records and the amount of time spent updating spreadsheets.

Pros

The CAPA module is one of my favourites. All quality/ product safety incidents are in one place and you easily assign follow up tasks to collaborators from the same place. This has eliminated the need for spreadsheets and the issue of misplacement of paper reports. We also no longer worry about follow ups lost in emails. A huge improvement from the system we had before.

Cons

Currently, the editing of documents cannot be done within Isolocity.

Review Source

Response from Isolocity

August 17, 2023

Dear Oarabile, Thank you so much for your wonderful review. We're thrilled to hear that our CAPA module has been such a valuable asset to your quality management processes. We're also delighted that Isolocity has helped you save time and reduce physical records. Your feedback about document editing is duly noted, and we appreciate your insights on areas for improvement. We're committed to continuously enhancing our platform to better serve your needs. Thank you once again for taking the time to share your experience. We're honored to have been a part of your journey. If you ever have more feedback or questions, please feel free to reach out. We're here to support you every step of the way.

GJ

Greg J.  
Quality Assurance Manager  
Chemicals  
Used the software for: 6-12 months

### "Excellent Return on your Spending for an eQMS"

November 7, 2023

5.0

Overall, using Isolocity has had a huge positive impact on our company's day-to-day. CAPAs are easy to navigate, change controls are easy to find. Much improved over our old paper systems. Plus, the customer service is out of this world. Anytime I send a question, it's answered promptly. If I have a suggestion, the Isolocity team will submit it to their developers. It's truly fantastic and the best customer service I've experienced with an eQMS.

Pros

The software offers an abundance of features at an incredibly affordable price. It's exceptionally user-friendly and intuitive to navigate.

Cons

Some features do work in a way that personally it took some time to wrap my mind around. Review system for documents is not currently working.

Reason for choosing Isolocity

Quite frankly, it was the cost. Most of these systems evaluated offered the same functionality, but Isolocity was available at a fraction of the cost of these other programs. Having used several of the alternatives, I am completely satisfied having selected Isolocity.

Review Source

Response from Isolocity

December 1, 2023

Dear Greg, Thank you for your stellar review! We're thrilled to hear about your excellent experience with Isolocity. It's fantastic that you find our software affordable, user-friendly, and packed with features. We're actively addressing the document review system, and your feedback is invaluable. We appreciate your trust in Isolocity, and we're dedicated to providing top-notch quality and value. Best regards, Isolocity Team

SR

Sebastien R.  
QA Director  
Food Production  
Used the software for: 6-12 months

### "Excellent Quality Control tool"

August 15, 2022

4.0

After almost a year of implementation, our quality controls are much more effective than the standard paper form. You can track in real-time if the employees records their production activities. All the events of a specific batch number can be search in one click. Very easy to build a complete batch record.

Pros

\-User friendly in production -Traceability is effective -Training management is automated -SOP Version control/change control is easy to use -Complaints, change control, non-conformance, OOS and deviations are already built in

Cons

\-PDF reports are unattractive and hard to read. -The person in charge of the implementation must be very comfortable with computers. Some features to be programmed required multistep. For example, training on an SOP required to create 4 different forms (Test builder, training program, document, training activity). Should be a linear process provide by the software. Like a walkthrough (in complement of the videos): step 1 (test builder), step 2 (training program), etc.

Review Source

Response from Isolocity

August 19, 2022

Hello Sebastien, thanks for such an encouraging review, we appreciate this gesture. We have also noted down the cons you have mentioned and we are hopeful we will be able to resolve them soon. Thanks again for your kind comments about Isolocity.

AB

Arsany B.  
General Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Quality management software that does all the work for you at a click of a button"

August 31, 2016

5.0

Our shop was more than capable of being AS9100/ISO certified. However, bringing all the necessary documents and managing them would be a nightmare. ISOlocity did exactly what we're dreading to do. Brought all our documents together, keeping track of all necessary action items such as CARs, calibration, part inspection and so on. Finally have more time to do more work than just manage quality

Pros

Efficient, user friendly, keeps everything in one place, over the internet which means it's accessible from anywhere around the world. Keeps your drawings, parts characteristics, notes. Generates orders (which we use as work orders). Alerts you when it's time to calibrate or check equipment, keeps all necessary documents for AS/ISO online plus keeping track of all KPI's such as quality and delivery performances. It's easier to use it and see for yourself than to explain in a paragraph

Cons

After you save anything, you get a green/red banner on top to let you know that it's been saved/not saved. The banner pushes everything on the page down so you have to be careful not to click something and then the banner disappears (which causes everything to shift up again)

Review Source

Response from Isolocity

August 31, 2016

Thanks so much for your review, thanks as well for your feedback, we have this added to the road map, we have an exciting new build underway, but will address this upon its completion.

JN

Jeff N.  
President  
Consumer Goods  
Used the software for: 6-12 months

### "A truly powerful software for ISO and quality management activities - top notch customer service."

August 9, 2017

5.0

We were able to quickly get up and running, consolidate a great number of disjointed business processes and get real-time data and excellent reports. The software automation of tasks is also of great benefit.

Pros

The team at Isolocity are very supportive during the learning process and really spend the time to be sure that we transitioned effectively. The software is intuitive, well designed and captures everything we need without a huge learning curve and a long startup process. The Isolocity team has also made adaptations based on our feedback from usage of the product showing dedication to working with their customers to continuously improve. The fact that data is so readily accessible in dashboard format for all of our products and processes makes our decision-making process in quality management solid and efficient. We have no major cons at this time. Any little issues or questions were immediately resolved by the team at Isolocity.

Review Source

Response from Isolocity

August 10, 2017

Thanks so much Jeff, we're so happy Isolocity is working out so well for you!

CP

Charles P.  
CEO  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Not Just Compliance, True Optimization"

February 24, 2017

5.0

We went into this program with intentions to meet our industry's compliance standards, but ISOlocity has already re-defined our business. Even modest savings/loss-prevention projections indicate that the software and subscription fees are paying for themselves right out of the gate. Our employees love the interface, the accountability and above all else, the ability to snap photographs of "Corrective Action" processes. Even though we're just getting started, our executive team has already noted an increase in employee confidence. This software takes a lot (if not all) of the guess-work out of ISO processes and compliance. Customer support representative told us from day one, "you get out of it what you put into it" and that's exactly what we're experiencing. Even at a surface level, our processes have seemingly optimized themselves, but as we feed the program more data and add layers to our processes we see more refined metrics by the day and that's invaluable when it comes to business strategy.

Pros

Ease of use, interface, accountability.

Cons

Only web-based application for mobile/tablets. Would be excellent to launch from a dedicated app.

Review Source

Response from Isolocity

February 27, 2017

Thanks Charlie for the wonderful feedback, mobile app is high up on the road map for us.

AD

Abe D.  
Manager  
Automotive  
Used the software for:

### "ISOlocity is the way of the Future, Who doesn't dream of an office without paperwork everywhere!? "

March 28, 2017

4.0

I deffenitly say that working with the supporting staff from the Isolocity team has been a pleasure! I'd recommend it to anyone! The online training was very helpful, and the software very easy to use which is very helpful in my case due to the company being in Mexico and most of the people on my team aren't fluid in English so it was a learning process but surprisingly painless.

Pros

It's not paper and it's organized

Cons

That it doesn't do all my other jobs for me too.

Review Source

Response from Isolocity

March 30, 2017

Thanks so much for the feedback Abe! It's been a pleasure working with you as well, we look forward to bringing you more features as time goes on.

EW

Edward W.  
Vice President  
Wholesale  
Used the software for: Less than 6 months

### "Best software ever!"

June 27, 2017

5.0

Achieving our ISO 9001:2015 certification.

Pros

This software is simply the best. The user interface is simple, elegant, and functional. Customer support representative is an amazing guy to work with and has helped us every step along the way with our ISO 9001:2015 certification process. If anyone is looking to achieve this certification, I would highly recommended Isolocity!

Review Source

Response from Isolocity

June 28, 2017

Thanks Ed! We are so happy you are getting so much out of Isolocity.

SG

Stephane G.  
boss  
  
Used the software for: Less than 6 months

### "great team"

July 26, 2018

5.0

Pros

pros easy to use, very user friendly interface. The team is awesome. No issues at all. it helped us alot.

Cons

none, they need to put a french version of the software. i think they are working on it as we speak.

Review Source

Response from Isolocity

July 30, 2018

Thanks so much Stephane, we're happy if you're happy!

RF

Robert F.  
Quality Assurance Manager  
Airlines/Aviation  
Used the software for: Less than 6 months

### "ISOlocity software is the complete package for a dual certificated small business organization"

April 13, 2026

5.0

The experience for building and incorporating the system has been a relatively stress free experience and with a dedicated Quality Assurance Consultant assisted greatly in the buildup and implementation of the system. Our implementation plan was set for a period of 120 days. Went live with the system in just under 90 days.

Pros

This system is well designed and helps to ensure audit readiness when it comes to any certification system used. Our organization works with FAA and AS9100D certificates and both organizations have been impressed with how well the system was able to be integrated.

Cons

Based on our needs, there really has been nothing to report at this time. The system was able to separate the parent and supporting business units.

Alternatives considered

[Unifize](https://www.capterra.com/p/253106/Unifize/)[TIPQA](https://www.capterra.com/p/21283/TIPQA/)

Reason for choosing Isolocity

Cost based on capabilities of the program and user access to the system. The capabilities of the program met all of the requirements to take our organization to the next level.

Review Source

Response from Isolocity

April 24, 2026

Thank you for the fantastic review, Robert! We’re thrilled to hear that Isolocity is helping your organization manage its FAA and AS9100D requirements so smoothly. Impressing auditors with your integration is exactly the kind of audit readiness we aim to deliver for dual-certificated businesses. Beating your 120-day implementation goal to go live in under 90 days is a huge win, and we're glad our dedicated QA consultant could help make the build-up a stress-free experience. We appreciate you choosing Isolocity to take your quality management to the next level. If you ever need anything as you continue to grow, our team is right here with you!

Drew M.  
Managing Member  
Oil & Energy  
Used the software for: 1-2 years

### "Great Value eQMS with Excellent Support and Features"

May 26, 2026

5.0

Overall, my experience with Isolocity has been very positive. The system is user-friendly, flexible, and offers strong value compared to other eQMS platforms. The implementation process was smooth, and the support team was responsive and helpful throughout onboarding.

Pros

One of the biggest advantages of Isolocity is that all modules are included, unlike many other eQMS systems that charge separately for additional features. The price point is very competitive for what you receive. The onboarding and support teams were also excellent to work with throughout implementation. The user interface is clean, intuitive, and easy for employees to learn quickly.

Cons

At the beginning, the number of configuration options and adjustable settings felt a bit overwhelming. However, this was mainly because I wanted to ensure everything was set up correctly from day one to avoid having to backtrack later.

Alternatives considered

[Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/)

Reason for choosing Isolocity

I had previously utilized Qualio and a few other eQMS systems but was looking for something specific for a different industry. Isolocity met all the needs.

Review Source

CC

Clare C.  
Quality Manager  
Medical Devices  
Used the software for: 1-2 years

### "User Friendly Management System. "

May 7, 2026

4.0

Overall, moving to Isolocity has been an extremely positive experience. The support team have been fantastic with the transition of documentation and answering all our questions. Any issues we have come across have been resolved in a timely manner and communication maintained at all times. The main benefit is the whole team at E&O feel comfortable using and the navigating Isolocity software.

Pros

The user friendly interface is the most positive aspect of Isolocity. The transition over has been easy to manage and the customer support has been excellent. The Document Management system is more easy to follow than our previous system The costing structure is more suited to our business needs and having unlimited users at the basic level as allowed for the training module to be rolled across the whole team.

Cons

Audit Management Module has taken longer to adjust and set up, it also doesn't flow as well as the other modules. It would be useful to have more customisation for some of the drop down menus currently locked.

Switched from

[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)

Cost increase and many people struggled with the user interface.

Review Source

Response from Isolocity

May 19, 2026

Hi Clare, Thank you for leaving us such a fantastic review! We are incredibly glad that your transition to Isolocity has been positive, and that the E&amp;O team is feeling comfortable navigating the Document Management system. It is also great to know that our basic tier structure allowing for unlimited users has successfully helped you roll out the training module across your entire team. Regarding your notes on the Audit Management Module workflow and the drop-down menu options, we have passed the feedback along to our product team. We appreciate the feedback so much. We're always happy to grow from it to ensure our platform is best serving our clients' needs. We will definitely be passing your kind words along to our support staff, as they love hearing that their communication and timely resolutions have made a difference. If you need anything, please reach out to our support team!

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