# Sygma Connect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sygma Connect Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/148635/Sygma --- # Sygma Connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sygma Connect ## What is Sygma Connect? Sygma Conect the remote control solution for Windows, Linux and Mac OSX with all-Italian technology! All remote control sessions are recorded and can be consulted via web as well as filtered and exported in a CSV file. With Sygma Connect you have at your disposal: -Maximum security, thanks to HTTPS connections and encryption. -Instant start sessions -Detailed and downloadable session history and much more. ## What is Sygma Connect used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sygma Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sygmaconnect.com/&name=Sygma Connect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sygma Connect 4.3 (13) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price €19 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (13) Ease Of Use 4.7 (583) Value For Money 4.7 (13) Value For Money 4.8 (530) Customer Service 4.9 (13) Customer Service 4.6 (373) ## Sygma Connect alternatives [4.7 (1,423)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (61)](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148635/Sygma/alternatives/) ## FAQs about Sygma Connect Overview ### Which roles and teams benefit most from Sygma Connect? Sygma Connect is most used by IT consultants, system administrators, IT managers, and MSP technicians who need centralized connectivity, system oversight, and reliable remote support. Operations staff, logistics managers, office administrators, and business owners benefit from streamlined communication, faster issue resolution, and smoother coordination across daily business workflows. Answer based on 13 reviews Overview ### What company size and specific industries is Sygma Connect built for? Sygma Connect is designed for managed service providers, IT operators, and cloud service providers of any company size that need a connectivity solution for business and technical operations. Features and Usability ### What are the key features of Sygma Connect? Sygma Connect offers remote access/control, unattended access, screen sharing, screen recording, and session recording for support sessions. It also includes real-time chat, file sharing and file transfer, access controls/permissions, activity tracking, reporting/analytics, surveys and feedback, third-party integrations, and mobile access. Integrations ### Which third-party tools and platforms does Sygma Connect integrate with? Sygma Connect integrates with 4 third-party platforms: Dropbox Business, Google Drive, OneDrive, and TeamViewer ONE. Its catalog integrations focus on cloud storage and remote support tools, covering the main services listed for the product. Getting Started and Support ### What training and onboarding options does Sygma Connect offer? Sygma Connect provides live online training sessions for guided setup and product orientation. This format supports real-time instruction, allowing teams to learn core features, ask questions, and review steps with a trainer during scheduled online sessions. Getting Started and Support ### What customer support options does Sygma Connect offer? Sygma Connect provides Email/Help Desk, FAQ/Forum, and Phone Support. These channels give users direct contact options and self-service help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems File Transfer 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Move files across different systems or networks Remote Access/Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Screen Sharing 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Troubleshooting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Take actions to troubleshoot issues for networks, devices, etc. Sygma Connect 21 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Provides a channel for team members to share media files, communicate, and work together Add customized logos and colors to align with company branding Access client's system information, including hardware and software configuration, to perform diagnostics Access system information, including hardware and software configuration, to perform diagnostics Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Access software remotely via mobile devices Access multiple screens from one centralized location Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling View and track pertinent metrics to find patterns and gain insights from data Record and save a video file of what is happening on a computer screen Digitally share screen view with others Record active support and chat sessions for auditing and training Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Take actions to troubleshoot issues for networks, devices, etc. Manage computers located anywhere without the remote customer present at the other end Features 4.3 (13) 4.3 Based on 13 reviews ## Pricing Value for money 4.7 (13) Free Trial Free Version Basic €19.00 Flat Rate,Per Month Value for money 4.7 (13) 4.7 Based on 13 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.3 Based on 13 reviews Filter by rating 5(4) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Alessandra P. Responsabile logistica Food & Beverages ### "Il migliore per assistenza remota" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2024 Pros Tutti conoscono molto di più i competitors di questo utilissimo programma per assistenza remoto. Lo trovo molto facile da utilizzare, consente l'assistenza da remoto senza che il pc venga rallentato. Interfaccia intuitiva e semplice. Cons Non c'è nessuna criticità particolare per questo software Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD giuseppina d. Segretaria Financial Services ### "Prodotto semplice da usare" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 20, 2023 Soddisfatta dell'acquisto del prodotto Pros La semplicità nell'utilizzo con un'interfaccia grafica molto intuitiva, comodo per le connessioni a distanza ed il monitoraggio. Anche la possibilità di testare il prodotto prima di acquistarlo con la versione prova. Cons In assoluto non ho riscontrato problematiche sull'utilizzo del software. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Maggiori funzionalità Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alessandro G. Sistemista Information Technology and Services ### "AAA, anywhere anyone always" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2021 Pros Permette con estrema semplicità una connessione remota affidabile Cons Implementare l'utilizzo da mobile sarebbe utile Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Grazie Alessandro per il tuo feedback, Saluti! AV Andrea V. Consulente IT Information Technology and Services ### "Alla scoperta di Sygma Connect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2021 Sygma Connect è stata una piacevole sorpresa. La semplicità d’uso e la velocità di connessione sono state una rivelazione. Per lavoro ci imbattiamo spesso in software della stessa tipologia, e possiamo dire con certezza che Sygma Connect non ha nulla da invidiare ai ben più blasonati software “leader” del settore, il tutto ad un prezzo estremamente competitivo. Pros Interfaccia molto intuitiva e velocità della connessione, con pochi click si è subito operativi. Il servizio di supporto, quando è stato necessario richiederlo, si è mostrato competente e risolutivo. Cons La mancanza di un app mobile. Operare da smartphone e tablet è una caratteristica a cui non possiamo rinunciare. Confidiamo nell'efficienza del Team di sviluppo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2021 Grazie Andrea, terremo conto del tuo feedback sull'importanza dell'App Mobile! Saluti, FN Federico N. Sistemista Information Technology and Services ### "Sygmauna sicurezza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2021 Pros Sygma è veloce , funzionale e molto intuitivo, di facile installazione Cons da quando ho installato sygma non ho mai avuto problemi Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) ho deciso di cambiare per i costi e perchè non ho limiti di aggiunti di clienti finali Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2021 Grazie Federico sempre gentilissimo, Saluti! DC Daniele C. Consulente IT Information Technology and Services ### "Ottimo prodotto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2021 Pros Il software presenta tutte le funzionalità importanti e fondamentali per poter fornire assistenza ai clienti, tenendo sott'occhio il tempo di connessione. Cons In alcuni casi non è stato possibile utilizzarlo, ma sempre per problemi del sistema operativo del cliente. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2021 Grazie per il feedback Daniele, Saluti! Davide C. Tecnico IT / MSP Information Technology and Services ### "Sygma Ottimo per gestione emonitoraggio" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2021 In generale ottima esperienza Pros Utilizzo immediato e software veloce. Un po' macchinoso inseire gli utenti nella rubrica, ma cmq abbastanza rapido. Si potrebbe magari implemantare una registrazione tramite codice token Cons ci sarebbe da migliorare un po' la gestione RMM. L'impostazione degli avvisi è troppo macchinosa. Sarebbe utile almeno avere un wizrd per inserire gli alert più usati (alert CPU, RAM, disco, riavvii inaspettati) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2021 Grazie per la recensione Davide, Saluti. VP vincenzo P. Impiegato Paper & Forest Products ### "Commento positivo su Sygma Connect" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 17, 2021 Buona Pros Non saprei specificare, non sono uno specialista Cons A volte, la difficoltà di collegamento che poi, però, si risolve Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2021 Grazie Vincenzo, Cordiali Saluti! OG Omar G. IT Professional Information Technology and Services ### "Teleassistenza facile da utilizzare" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 12, 2021 Sono molto soddisfatto del prodotto, che mi aiuta a fornire assistenza alle aziende in modo rapido e funzionale. Il costo è competitivo rispetto ai big player del settore Pros Il prodotto si integra perfettamente con i sistemi Win, MAC e Linux, si apre in un click, possibilità di eseguirlo senza installarlo. Cons Manca ancora (ma so che è in fase di realizzazione) la possibilità dio mostrare videata nera all'utente e bloccare la tastiera e mouse dell'utente. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Perchè mi fido della società Coretech, l'assistenza è immediata, il software funziona bene. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Grazie per la Recensione e per il consigli, Omar! MD Massimiliano D. it manager Information Technology and Services ### "teleassistenza e remoteworking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2021 con sygma connect ho risolto il problema delle VPN Pros Integrazione con più piattaforme, velocità sicurezza Cons l'installazione a volte non viene terminata correttamente Reasons for choosing Sygma Connect semplice, veloce efficiente ed economico Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Grazie per la recensione! NM nicola m. libero professionista Information Technology and Services ### "Un prodotto omnicomprensivo per tenere sotto controllo le nostre attività" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 12, 2021 Pros prodotto completo e funzionale , abbiamo partecipato alla sua crescita fin dalla versione beta , ha indubbiamente molteplici funzioni utili non ultima un costo ragionevole rispetto alla concorrenza Cons alcuni dettagli della interfaccia utente possono essere resi più chiari ad una utenza non necessariamente tecnica Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Grazie per l'ottima recensione Nicola! GP Gerardo P. Sistemista IT Information Technology and Services ### "Sygma Connect" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 4, 2021 Ad oggi l'esperienza è più che soddisfacente. Consigliatissimo! Pros La velocità di connessione rispetto a competitor come teamviewr Cons Assenza di un'app. Spero venga aggiunta presto. Switched from [Livecare Support](https://www.capterra.com/p/216586/Livecare-Support/) Velocità di connessione, facilità d'uso, qualità del supporto. Reasons for choosing Sygma Connect Velocità di connessione, facilità d'uso, qualità del supporto. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Gerardo, molte grazie per la recensione. Ci rallegriamo ti sia trovato bene con Sygma Connect e prenderemo in considerazione i tuoi consigli di implementazione! Grazie ancora e un saluto, PO Paolo o. Titolare Information Technology and Services ### "Tutto sotto controllo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 4, 2021 Ottima, come ottimo il rapporto con Coretech Pros La possibilità di gestire la quasi totalità delle risorse cloud mie e dei miei clienti. Con un unico pannello creo, configuro e controllo server, backup, domini, posta. Cons Poco da segnalare, anche perchè non utilizzo tutte le funzionalità gestionali (contratti, ticket) che gestivo già con altri sistemi Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Grazie Paolo! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.