# Sygma Connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sygma Connect Software - reviews, pricing plans, popular comparisons to other Remote Support products and more.

Source: https://www.capterra.com/p/148635/Sygma

---

# 

 Sygma Connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sygma Connect

## What is Sygma Connect?

Sygma Conect the remote control solution for Windows, Linux and Mac OSX with all-Italian technology! All remote control sessions are recorded and can be consulted via web as well as filtered and exported in a CSV file. With Sygma Connect you have at your disposal: -Maximum security, thanks to HTTPS connections and encryption. -Instant start sessions -Detailed and downloadable session history and much more.

## What is Sygma Connect used for?

[Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€19

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sygma Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sygmaconnect.com/&name=Sygma Connect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sygma Connect

4.3 (13)

VS.

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting Price

€19

Flat Rate, Per Month

Starting Price

$29.5

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (13)

Ease Of Use

4.7 (11,606)

Value For Money

4.7 (13)

Value For Money

4.8 (8,207)

Customer Service

4.9 (13)

Customer Service

4.6 (7,499)

## Sygma Connect alternatives

[4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,895)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting price

$34.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[4.6 (11,623)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting price

$24.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194565/TeamViewer/)

[View all alternatives](https://www.capterra.com/p/148635/Sygma/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Activity Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

File Transfer

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Move files across different systems or networks

Remote Access/Control

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Screen Sharing

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Troubleshooting

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Take actions to troubleshoot issues for networks, devices, etc.

Sygma Connect 21 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Access client's system information, including hardware and software configuration, to perform diagnostics

Access system information, including hardware and software configuration, to perform diagnostics

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Access software remotely via mobile devices

Access multiple screens from one centralized location

Engage in direct, instant messaging with customers, users, etc.

Access work applications remotely, for when working away from the office and/or traveling

View and track pertinent metrics to find patterns and gain insights from data

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

Record active support and chat sessions for auditing and training

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Take actions to troubleshoot issues for networks, devices, etc.

Manage computers located anywhere without the remote customer present at the other end

Features

4.3 (13)

4.3

Based on 13 reviews

## Pricing

Value for money

4.7 (13)

Free Trial

Free Version

Basic

€19.00

Flat Rate,Per Month

Value for money

4.7 (13)

4.7

Based on 13 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

## Support, customer service and training options

Customer Service

4.9 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (13)

4.9

Based on 13 reviews

## User reviews

Overall rating

4.3

Based on 13 reviews

Filter by rating

5(4)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AP

Alessandra P.

Responsabile logistica

Food & Beverages

### "Il migliore per assistenza remota"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 18, 2024

Pros

Tutti conoscono molto di più i competitors di questo utilissimo programma per assistenza remoto. Lo trovo molto facile da utilizzare, consente l'assistenza da remoto senza che il pc venga rallentato. Interfaccia intuitiva e semplice.

Cons

Non c'è nessuna criticità particolare per questo software

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GD

giuseppina d.

Segretaria

Financial Services

### "Prodotto semplice da usare"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 20, 2023

Soddisfatta dell'acquisto del prodotto

Pros

La semplicità nell'utilizzo con un'interfaccia grafica molto intuitiva, comodo per le connessioni a distanza ed il monitoraggio. Anche la possibilità di testare il prodotto prima di acquistarlo con la versione prova.

Cons

In assoluto non ho riscontrato problematiche sull'utilizzo del software.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Maggiori funzionalità

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Alessandro G.

Sistemista

Information Technology and Services

### "AAA, anywhere anyone always"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2021

Pros

Permette con estrema semplicità una connessione remota affidabile

Cons

Implementare l'utilizzo da mobile sarebbe utile

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 22, 2021

Grazie Alessandro per il tuo feedback, Saluti!

AV

Andrea V.

Consulente IT

Information Technology and Services

### "Alla scoperta di Sygma Connect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2021

Sygma Connect è stata una piacevole sorpresa. La semplicità d’uso e la velocità di connessione sono state una rivelazione. Per lavoro ci imbattiamo spesso in software della stessa tipologia, e possiamo dire con certezza che Sygma Connect non ha nulla da invidiare ai ben più blasonati software “leader” del settore, il tutto ad un prezzo estremamente competitivo.

Pros

Interfaccia molto intuitiva e velocità della connessione, con pochi click si è subito operativi. Il servizio di supporto, quando è stato necessario richiederlo, si è mostrato competente e risolutivo.

Cons

La mancanza di un app mobile. Operare da smartphone e tablet è una caratteristica a cui non possiamo rinunciare. Confidiamo nell'efficienza del Team di sviluppo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 21, 2021

Grazie Andrea, terremo conto del tuo feedback sull'importanza dell'App Mobile! Saluti,

FN

Federico N.

Sistemista

Information Technology and Services

### "Sygmauna sicurezza"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2021

Pros

Sygma è veloce , funzionale e molto intuitivo, di facile installazione

Cons

da quando ho installato sygma non ho mai avuto problemi

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

ho deciso di cambiare per i costi e perchè non ho limiti di aggiunti di clienti finali

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2021

Grazie Federico sempre gentilissimo, Saluti!

DC

Daniele C.

Consulente IT

Information Technology and Services

### "Ottimo prodotto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2021

Pros

Il software presenta tutte le funzionalità importanti e fondamentali per poter fornire assistenza ai clienti, tenendo sott'occhio il tempo di connessione.

Cons

In alcuni casi non è stato possibile utilizzarlo, ma sempre per problemi del sistema operativo del cliente.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2021

Grazie per il feedback Daniele, Saluti!

Davide C.

Tecnico IT / MSP

Information Technology and Services

### "Sygma Ottimo per gestione emonitoraggio"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 17, 2021

In generale ottima esperienza

Pros

Utilizzo immediato e software veloce. Un po' macchinoso inseire gli utenti nella rubrica, ma cmq abbastanza rapido. Si potrebbe magari implemantare una registrazione tramite codice token

Cons

ci sarebbe da migliorare un po' la gestione RMM. L'impostazione degli avvisi è troppo macchinosa. Sarebbe utile almeno avere un wizrd per inserire gli alert più usati (alert CPU, RAM, disco, riavvii inaspettati)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2021

Grazie per la recensione Davide, Saluti.

VP

vincenzo P.

Impiegato

Paper & Forest Products

### "Commento positivo su Sygma Connect"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 17, 2021

Buona

Pros

Non saprei specificare, non sono uno specialista

Cons

A volte, la difficoltà di collegamento che poi, però, si risolve

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2021

Grazie Vincenzo, Cordiali Saluti!

OG

Omar G.

IT Professional

Information Technology and Services

### "Teleassistenza facile da utilizzare"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 12, 2021

Sono molto soddisfatto del prodotto, che mi aiuta a fornire assistenza alle aziende in modo rapido e funzionale. Il costo è competitivo rispetto ai big player del settore

Pros

Il prodotto si integra perfettamente con i sistemi Win, MAC e Linux, si apre in un click, possibilità di eseguirlo senza installarlo.

Cons

Manca ancora (ma so che è in fase di realizzazione) la possibilità dio mostrare videata nera all'utente e bloccare la tastiera e mouse dell'utente.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Perchè mi fido della società Coretech, l'assistenza è immediata, il software funziona bene.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 13, 2021

Grazie per la Recensione e per il consigli, Omar!

MD

Massimiliano D.

it manager

Information Technology and Services

### "teleassistenza e remoteworking"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2021

con sygma connect ho risolto il problema delle VPN

Pros

Integrazione con più piattaforme, velocità sicurezza

Cons

l'installazione a volte non viene terminata correttamente

Reasons for choosing Sygma Connect

semplice, veloce efficiente ed economico

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 13, 2021

Grazie per la recensione!

NM

nicola m.

libero professionista

Information Technology and Services

### "Un prodotto omnicomprensivo per tenere sotto controllo le nostre attività"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 12, 2021

Pros

prodotto completo e funzionale , abbiamo partecipato alla sua crescita fin dalla versione beta , ha indubbiamente molteplici funzioni utili non ultima un costo ragionevole rispetto alla concorrenza

Cons

alcuni dettagli della interfaccia utente possono essere resi più chiari ad una utenza non necessariamente tecnica

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 13, 2021

Grazie per l'ottima recensione Nicola!

GP

Gerardo P.

Sistemista IT

Information Technology and Services

### "Sygma Connect"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 4, 2021

Ad oggi l'esperienza è più che soddisfacente. Consigliatissimo!

Pros

La velocità di connessione rispetto a competitor come teamviewr

Cons

Assenza di un'app. Spero venga aggiunta presto.

Switched from

[Livecare Support](https://www.capterra.com/p/216586/Livecare-Support/)

Velocità di connessione, facilità d'uso, qualità del supporto.

Reasons for choosing Sygma Connect

Velocità di connessione, facilità d'uso, qualità del supporto.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 13, 2021

Gerardo, molte grazie per la recensione. Ci rallegriamo ti sia trovato bene con Sygma Connect e prenderemo in considerazione i tuoi consigli di implementazione! Grazie ancora e un saluto,

PO

Paolo o.

Titolare

Information Technology and Services

### "Tutto sotto controllo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 4, 2021

Ottima, come ottimo il rapporto con Coretech

Pros

La possibilità di gestire la quasi totalità delle risorse cloud mie e dei miei clienti. Con un unico pannello creo, configuro e controllo server, backup, domini, posta.

Cons

Poco da segnalare, anche perchè non utilizzo tutte le funzionalità gestionali (contratti, ticket) che gestivo già con altri sistemi

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 13, 2021

Grazie Paolo!

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)