---
title: "LogicGate Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about LogicGate Software - reviews, pricing plans, popular comparisons to other ERM products and more."
source_url: "https://www.capterra.com/p/148648/LogicGate/"
page_type: "product"
language: "en"
publication_date: "2026-09-30"
---

# 

 LogicGate Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LogicGate

## What is LogicGate?

LogicGate Enterprise Risk Management solution helps organizations quickly assess and take action on the biggest risks with a connected view of risks and controls. Eliminate manual tasks and keep risk owners on track with automated assessment workflows, reminders, and notifications. Get started quickly with pre-configured risk scoring and guidance to assess inherent and residual risk ratings, then instantly create and assign mitigations as issues arise. Dynamically connect risks and controls to business units and risk owners without sacrificing reporting speed or program flexibility. Risk Cloud scales as organization's data structure and risk management program becomes more complex, uncovering even deeper risk insights over time. Utilize a variety of data visualizations with ready-to-use table, line, bar, donut, scatter, and heatmap charts to track and share risk status, score, mitigation stage, and more.

## What is LogicGate used for?

[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Compliance](https://www.capterra.com/compliance-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 83 user reviews

Reviews sentiment

Positive

96%

Neutral

1%

Negative

2%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Risk Management / 2026
-   Cybersecurity / 2025
-   HIPAA Compliance / 2025
-   Incident Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   PCI Compliance / 2026

Do you work for LogicGate?[Manage this product listing](https://www.g2.com/products/logicgate/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LogicGate

4.7 (83)

VS.

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (83)

Ease Of Use

4.7 (139)

Value For Money

4.5 (67)

Value For Money

4.8 (135)

Customer Service

4.8 (78)

Customer Service

5.0 (139)

## LogicGate alternatives

[4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[Scrut Automation](https://www.capterra.com/p/10012083/Scrut/)

[4.9 (139)](https://www.capterra.com/p/10012083/Scrut/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012083/Scrut/)

[Hyperproof](https://www.capterra.com/p/202536/Hyperproof/)

[4.8 (117)](https://www.capterra.com/p/202536/Hyperproof/reviews/)

Starting price

$12000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202536/Hyperproof/)

[View all alternatives](https://www.capterra.com/p/148648/LogicGate/alternatives/)

## FAQs about LogicGate

Overview

### Which roles and teams benefit most from LogicGate?

LogicGate is most used by compliance, risk, and audit teams managing regulatory obligations, internal controls, risk assessments, and evidence collection. Third-party risk leaders use it to assess vendors and track remediation, while security and quality program managers oversee control testing and issue follow-up. Finance and operations staff apply it to SOX and process accountability.

Answer based on 83 reviews

Overview

### What company size and industries is LogicGate built for?

LogicGate is for enterprise organizations, with 56% of reviewers from enterprises and Financial Services leading at 20%. It also serves small businesses (27%) and midsize businesses (17%), particularly across insurance (10%), hospital and health care (9%), retail, technology, and energy industries.

Answer based on 83 reviews

Features and Usability

### What are the key features of LogicGate?

LogicGate includes risk assessment tools for identifying, evaluating, and mitigating risks through customizable scoring models, automated workflows, and real-time dashboards. Document management supports secure storage, access, editing, collaboration, and historical records. Audit trails and role-based permissions support controlled activity tracking. LogicGate also covers Compliance Management.

Answer based on 15 reviews

Overview

### How well does LogicGate handle risk management?

LogicGate gives organizations a flexible, accessible way to register, assess, and connect risks across GRC programs. Risk, compliance, audit, and business-continuity teams value configurable workflows, automation, and linked records that reduce spreadsheet work. Initial implementation can take planning, and teams seeking advanced dashboards may prefer an external reporting tool.

Answer based on 19 reviews

Integrations

### Which third-party tools and platforms does LogicGate integrate with?

LogicGate integrates with over 90 third-party tools and platforms, including HR, project management, and storage apps such as ADP Workforce Now, Dayforce HCM, Deel, ChartHop, ClickUp, Confluence, Basecamp, Amazon S3, and Bitbucket. The catalog also includes Aha!, Black Kite, Dixa, and 7shifts.

Answer based on 8 reviews

Getting Started and Support

### How easy is it to onboard and train a team on LogicGate?

LogicGate offers live online sessions, webinars, documentation, and videos for team training. Reviewers report that end users and new users often learn the intuitive interface with minimal instruction, sometimes independently. Power users, builders, and administrators face a steeper initial learning curve and benefit from completing training and practicing in draft applications before making live changes.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does LogicGate offer, and how do users rate the experience?

LogicGate offers email/help desk, FAQ/forum, knowledge base, and chat support. Users generally describe support staff as responsive, helpful, and patient, with quick answers and effective issue resolution during implementation and ongoing use. Some users say documentation and error messages need improvement, particularly when configuring or learning the platform.

Answer based on 41 reviews

Features and Usability

### How customizable are LogicGate workflows?

LogicGate lets administrators build and revise no-code workflows around company-specific processes. Compliance, audit, and risk teams value drag-and-drop configuration, editable forms, role permissions, notifications, and linked data, often without developer support. The flexibility works best when teams define their process requirements clearly before configuration, since open-ended design choices can require planning.

Answer based on 18 reviews

Features and Usability

### What features does LogicGate offer for GRC teams?

LogicGate provides broad GRC features for workflow automation, records, role-based views, integrations, and expanding applications. Enterprise and mid-market teams find the platform flexible and generally easy to use after training, while new users may face a learning curve from the feature set. Some customers want richer reporting, clearer API documentation, or lower add-on costs.

Answer based on 17 reviews

## Features

AI summary

Based on 4,313 ERM reviews

Capterra data shows that buyers of compliance software rank the following features as their top priorities:

-   **Compliance Tracking** (**54%** of reviewers rated this feature as critical)
-   **Document Management** (**48%**)
-   **Audit Management** (**42%**)

LogicGate Risk Cloud supports all three of the features reviewers rate highest: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses stay on top of regulatory requirements, keep records organized and accessible, and manage audits with greater consistency, allowing teams to reduce risk and maintain stronger compliance processes.

Compliance Tracking

4.6 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Document Management

4.3 (17)

76.47% of 17 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Audit Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Incident Management

4.4 (10)

130.00% of 10 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Compliance Management

4.3 (33)

84.85% of 33 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

LogicGate 162 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Policy Mapping: Automatically map and compare AI governance policies with actual development and deployment practices
- AI Risk Management: Identify and prioritize AI risks using advanced algorithms, prevent critical vulnerabilities, and mitigate risks when required
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Attestation: Collect, track and store acknowledgements that policies have been read and understood
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Auditing: Examine established processes and records to ensure accuracy, compliance, and policy adherence
- Authentication: Verify the identity of users/devices to enable secure access
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Behavioral Analytics: Track and analyse user behavior within a system or network
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Business Continuity Exercising: Scenario-based process that test the validity of business continuity plans and procedures.
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Change Management: Track and monitor efficient handling of all changes/transitions
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Consent Management: Manage user consent requests and documents
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contract/License Management: Track, store, and access client contracts or licenses
- Controls Audit: Establish requirements for testing to reduce risks
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Governance: Collection of processes, policies, and standards to manage the storage & usability of enterprise data
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Mapping: Track the management and flow of data throughout the organization
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Disclosure Management: Create, manage, and publish disclosure statements or reports.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Documentation Management: Manage product specific documents in a categorized order
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Emissions Management: Manage all types of emissions into the environment.
- Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint
- Evidence Management: Administration and control of evidence related to investigations/cases
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- Financial Risk Reporting: Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems
- For Healthcare: Software designed for the healthcare industry
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Framework Management: Manage global or internal standards that are designed to measure the impact of business processes or procedures.
- Governance: Management of rules, practices, and processes of a company
- Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Initiative Management: Create and manage internal campaigns to improve company culture or business strategy.
- Integration into Third Party Applications: Embed/link applications into third party software so it can be accessed within a third party system
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- ISO Compliance: Guidelines set by the International Organization for Standardization
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Risk Management: Manage risks related to IT systems
- KPI Monitoring: Tracking the status of previously identified performance measurements
- KRI (Key Risk Indicator) Monitoring: Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture
- Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Data Collection: Collect information from multiple sources
- Natural Language Processing: Process and analyze human language in text or audio form
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- Patch Management: Install software updates and bug fixes remotely
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- PIA/DPIA: Data impact assessments to identify and mitigate potential data risks
- Policy Creation: Create new policies or alter existing policies
- Policy Library: A repository of all past and existing policies
- Policy Management: Create, manage, and track policies and procedures within an organization
- Policy Metadata Management: Group policies by type for easy classification and discovery
- Policy Training: Train and educate employees on existing and/or new procedures and policies
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Proactive Recommendations: Anticipates needs and offers suggestions without prompting
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Program Management: Process of managing several related projects or business activities to achieve organizational goals
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Regulatory Intelligence Feeds: Real-time updates, analysis, and insights on regulatory changes and developments affecting specific industries or jurisdictions
- Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards
- Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputational Risk Management: Identify, monitor, and assess risks to brands
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting
- Scenario Planning: Develop potential scenarios to identify risks and opportunities
- Scoring: Automatically calculate score after the assessment
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Login: At least a username and password is required to access the system
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Sourcing Management: Negotiate best prices and choose the right vendor for various purchases
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Sustainability Management: Manage and monitor compliance with government regulations on environmental standards
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing
- Vendor Risk Management: Pinpoint and mitigate risk from third-party vendors and suppliers.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Vulnerability/Threat Prioritization: Classify levels of threat and organize actions based on priorities
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.4 (81)

4.4

Based on 81 reviews

## Pricing

Value for money

4.5 (67)

### Starting price

Free trial not available

[View all Pricing Plans](https://www.capterra.com/p/148648/LogicGate/pricing/)

Value for money

4.5 (67)

4.5

Based on 67 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (78)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (78)

4.8

Based on 78 reviews

## User reviews

Overall rating

4.7

Based on 83 reviews

Filter by rating

5(61)

4(19)

3(1)

2(2)

1(0)

Mentioned topic

Sorted by most recent

ZB

Zeynep B.

QA engineer

Information Technology and Services

### "QA engineer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 13, 2025

Pros

Easy to use and I can find what I'm looking for quickly.

Cons

can provide more descriptive information about risk factors

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lucas H.

Compliance Technology and Data Administrator

Insurance

### "The Swiss Army Knife"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 8, 2025

Pretty exciting makes me see the low hanging fruits in our applications and processes

Pros

The flexibility to build just about any application

Cons

As a new power user I'd say nothing realy, getting to know the tool and it's capabilities

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EQ

Elisabeth Q.

Head of Risk and Compliance

Information Technology and Services

### "How to bring GRC to the next level in a second hand marketplace company: use LogicGate !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 8, 2025

we started the implementation 2 years ago and we tested and learned a lot it helps us to mature our GRC framework overall

Pros

Agility, easy back end configuration, interconnection between all the modules

Cons

the no tagging functionality for the last 2 years poor reporting policy acknowledgement

Switched from

[OneTrust](https://www.capterra.com/p/174564/OneTrust/)

not agile at all, too rigid and no customer support

Alternatives considered

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reasons for choosing LogicGate

the price was insane with ServiceNow + we got outstanding demo from LG team

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SB

Samuel B.

Senior Risk analyst

Mental Health Care

### "Great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 8, 2025

Good. Great staff support and product. Love the new add-ons. Love the new features including AI component.

Pros

learning different views of strategies to managing risk.

Cons

technical terms and acronyms unknown. there are some things that we wish could be customized for us but not available yet. However, some have been added such as Group access to records and assessments. The change was made based on our request.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JR

John R.

Risk Program Administrator

Banking

### "Risk Program Administrator"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 8, 2025

I enjoy the product and the robust functionality. We have implemented 5 applications and counting. I enjoy our relationship especially working with our Premier Success representatives.

Pros

The Integration and ability to customize the applications.

Cons

With the graph database, I wish I had the ability to access fields in all associated workflows or the ability to rollup or rolldown ALL fields.

Alternatives considered

[Predict360](https://www.capterra.com/p/134214/360factors/)

Reasons for choosing LogicGate

Customization, technology, and growth potential.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SR

Sara R.

GRC Analyst

Retail

### "Sara Ramirez - LG Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2025

Solid overall experience and has improved our TPRM program. Very good customer service as well.

Pros

How easy it is to be able to edit our workflows and applications.

Cons

I wish the comments bar on the side showed how many comments were made on a record.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TA

Tahiti A.

VP Risk Officer and Model Risk Manager

Financial Services

### "New to LogicGate"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

April 8, 2025

Good, just starting implementation, staff has been great.

Pros

The connectivity of modules is great and configurability.

Cons

Understanding the hiererachy functionality and RCSA process

Alternatives considered

[ServiceNow GRC](https://www.capterra.com/p/253421/ServiceNow-GRC/)

[Mitratech TAP Workflow Automation](https://www.capterra.com/p/179049/ThinkSmart-Automation-Platform/)

[LogicManager](https://www.capterra.com/p/176999/LogicManager/)

Reasons for choosing LogicGate

configurability and the product seemed to meet all requirements

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NG

nish G.

erm

Accounting

### "2024 review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2025

great team support for meeting the client needs.

Pros

No code platform and met the required functiiona

Cons

Lack of a content provider for risk and compliance

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GS

Gerson S.

Biomedical Engineer II

Biotechnology

### "LogicGate Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2025

I was able to use all its features and enjoyed them all.

Pros

Enterprise Risk Management, Regulatory Management, Cyber Risk Management, Controls Compliance, Policy Management, Internal Audit, Third-Party Risk Management, Data Privacy, Operational Resiliency, Environmental, Social, and Governance

Cons

Nothing, I enjoyed the experience and customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EK

Emanuel K.

Risk Management Analyst

Financial Services

### "LogicGate Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 5, 2025

My overall experience with LogicGate Risk Cloud has been positive due to its powerful risk management features and user-friendly interface, despite some initial setup complexities.

Pros

LogicGate Risk Cloud stands out for its user-friendly interface and customizable workflows, enabling organizations to effectively manage risk with real-time reporting and automation

Cons

Its extensive customization options can lead to complexity, making initial setup and navigation challenging for some users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/148648/LogicGate/reviews/)

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