# LogicGate Risk Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LogicGate Risk Cloud the right Compliance solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148648/LogicGate/reviews --- LogicGate Risk Cloud 4.7 (83) [View alternatives](https://www.capterra.com/p/148648/LogicGate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LogicGate Risk Cloud Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews Gowtham M StudentEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months. “Efficiency is further increased by the platform's integrations with other business tools, which guarantee smooth data flow throughout our security and compliance ecosystem.“ April 4, 2025 AG Ashleigh G Manager, Third Party Risk ManagementFinancial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Not having a sandbox to test changes to workflows pre-production or a restore/undo button has been difficult for our teams to manage; making us hesitant to work on significant changes on our own.“ November 28, 2023 KB Kelli B Business Resiliency DirectorFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “LogicGate is an industry leading tool that enables an organization to document, analyze and associate risks across multiple GRC pillars allowing for an organizational view of risk.“ March 21, 2024 LR Leeanne R ManagerConsumer Goods, 2 - 10 employeesUsed the software for: 6-12 months. “Can be a bit overwhelming at first due to sheer number of features“ March 20, 2025 Abhi R Support headConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “I really liked how LogicGate Risk Cloud takes something as risk management and makes it feel more human, accessible.“ February 4, 2025 EL Ericka L TechnicianHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “some time it can be hard to find some things“ April 3, 2025 Abhi R Support headConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “The interface is clean, easy to navigate, and lets you build workflows without feeling like you need to be a coder.“ February 4, 2025 SV Susan V Chief Compliance OfficerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The language and focus is sometimes difficult to relate to healthcare.“ March 21, 2024 ## Showing most helpful reviews Showing 1-25 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VIDYASAGARREDDY K. SOX ITGC Internal Auditor Information Technology and Services Used the software for: 1-2 years ### "Best Software for Audit Review" November 10, 2021 4.0 very good I'm using this software from last 1.5 yer Pros low-cost price and easy to build the application setup and Control reviewing and Process of SOX Review. Cons Sometimes Controls trigger before the due date and missing notifications Review Source AG Ashleigh G. Manager, Third Party Risk Management Financial Services Used the software for: 1-2 years ### "Customized and Buildable GRC Tool" November 28, 2023 4.0 LG Support team are game changers! They are the glue that holds the applications together and help you build an application that not only meets your organizations' needs, but also embraces automation. Pros The no-code ability to either build your own processes within the application or utilize some of the application templates available to you makes building your workflows super user-friendly! Cons Not having a sandbox to test changes to workflows pre-production or a restore/undo button has been difficult for our teams to manage; making us hesitant to work on significant changes on our own. Review Source Catherine H. Analyst Financial Services Used the software for: 6-12 months ### "Incredibly hard to use despite having good features" June 16, 2020 2.0 Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet. Pros The features of the software are great and provide what we need. It provides governance structure and record-keeping. Cons The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped. Review Source mR michael R. product compliance engineer Logistics and Supply Chain Used the software for: Less than 6 months ### "user of extensive structure and data content" April 1, 2020 5.0 Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own. Pros The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well. Cons As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality. Reason for choosing LogicGate Risk Cloud LogicGate offered the most flexibility for our own users and administrators to change the structure as our company adapts our own added requirements and reporting. The tool appears to be very capable to expand as we need. The ease of use after minimal training helps us with many global people being added into our extensive use case. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Sharepoint was limited for features and flexibility, while we were in need of combining several additional parts of the business into single repository with additional functionality. Review Source Response from LogicGate April 6, 2020 Hi Michael, Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated! KM Ken M. SR risk Director Financial Services Used the software for: 1-2 years ### "Logic Gate user review " March 21, 2024 4.0 the overall experience has been great overall. like every software there are changes that would be great to have in the future Pros the ease of setting up new workflows and fields Cons the reporting could use capabilities update need to be allowed to be more than 5 workflows into reporting inability to create our own prefix on auto ID would like a clear data library Alternatives considered [Resolver](https://www.capterra.com/p/147599/Resolver/)[Archer](https://www.capterra.com/p/147244/Archer/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[OneTrust](https://www.capterra.com/p/174564/OneTrust/) Reason for choosing LogicGate Risk Cloud price and ease of use. as well as the commitment by the sales teams Switched from [SAI360](https://www.capterra.com/p/242178/SAI360/) cost and contract expiration. lack of functionality Review Source LB Lori B. VP Risk Compliance Legal Services Used the software for: 1-2 years ### "Love Logicgate!!!" March 21, 2024 5.0 Great partnership and love the product. Pros very customizable! the possibilities are endless! Logicgate is a great partner! Cons The level of knowledge it takes to support and build the platform. Switched from [Archer](https://www.capterra.com/p/147244/Archer/) Needed something more agile that was easier to maintain and customize. Review Source MW Matt W. PCA Computer & Network Security Used the software for: 6-12 months ### "Grows With You" April 7, 2020 5.0 I am solving a variety of business problems with LogicGate (controls management, policy management, Third Party Risk, Business Continuity, GDPR, and others). Each of these applications are able to interact with each in a logical way. I have been able to build our security and privacy program exactly how I want to build it due to LG's flexibility. Pros Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit. If the default, out of the box apps don't work for me, I can change them myself. I can also create my own reporting tools easily, and can show my leadership exactly what I want to show them. Cons Compared to competitors, this tool my take some time to learn if you want to customize it; however, you ARE able to build the tool how you want to. You are not reliant on LogicGate and their staff to make changes that are important to you. Alternatives considered [MyVCM](https://www.capterra.com/p/149324/MyVCM/)[ZenGRC](https://www.capterra.com/p/157713/ZenGRC/) Reason for choosing LogicGate Risk Cloud The customer service team was exceptional and focused on making sure the relationship was a good fit. Whenever I had an idea, the customer success team would build a PoC for me within the day and guide me through how they did it. Additionally, they proved over and over again that while they would be there if I needed them, in most cases I would be able to perform most of the configuration myself. Review Source KC Kevin C. Manager, Financial Services Used the software for: 6-12 months ### "LogicGate Review" November 30, 2023 4.0 LogicGate has been a great experience so far. We continue to enhance the workflows to meet the needs of the team and company Pros LogicGate is very user friendly and it is very nice that updates auto save Cons The fact that all builds are live and its easy to delete flows, applications, fields, etc. Would be nice to have a sandbox while building out Switched from [RSA Archer Suite](https://www.capterra.com/p/176996/RSA-Archer/) LogicGate was more ideal for the agility needed for processes and the company size Review Source TS Tom S. Senior Information Security Analyst Consumer Goods Used the software for: 2+ years ### "LogicGate is a win!" November 10, 2021 5.0 LogicGate has been a big improvement over our previous GRC tool. It is easy to learn and use. The support team is fantastic! Pros Ease of use. It is so easy to build flows the way we want them. It is very easy to train new users, it is intuitive enough that some users started using it without training. It has allowed our team to engage the rest of the organization. Cons I really like this tool. Although it may not currently have every feature, it is not overloaded with features we don't need or want. Switched from [RSA Archer Suite](https://www.capterra.com/p/176996/RSA-Archer/) We are putting more ownership on the control owners, risk owners and vendor relationship managers. Our old system was cumbersome and required our team to do most of the updates from emails. The ease of use gives owners more control and reduces the redundant work for our team. Review Source VR Verified Reviewer Sr Dir, Supplier Risk Mgmt Banking Used the software for: Less than 6 months ### "Good mid-level risk cloud offering" March 21, 2024 4.0 so far, so good. We have just implemented. Pros Ease of implementation and product support Cons reporting is not baked in, must integrate with reporting option. Reason for choosing LogicGate Risk Cloud built for risk and GRC..................... Switched from [Coupa](https://www.capterra.com/p/115928/Coupa/) outdated functionality and performance failures. Review Source ZB Zeynep B. QA engineer Information Technology and Services Used the software for: 6-12 months ### "QA engineer" April 13, 2025 5.0 Pros Easy to use and I can find what I'm looking for quickly. Cons can provide more descriptive information about risk factors Review Source LH Lucas H. Compliance Technology and Data Administrator Insurance Used the software for: Less than 6 months ### "The Swiss Army Knife" April 8, 2025 5.0 Pretty exciting makes me see the low hanging fruits in our applications and processes Pros The flexibility to build just about any application Cons As a new power user I'd say nothing realy, getting to know the tool and it's capabilities Review Source DM Deb M. Senior Risk Manager Insurance Used the software for: 2+ years ### "Fit for Any Company" August 2, 2023 5.0 The complexity of the system can grow with your business and your business' individual requirements. Our version of risk Cloud has developed over time along with the risk maturity of the business. The LogicGate team continue to push themselves to make improvements to Risk Cloud using suggestions from customers therefore there is always something new on the horizon which challenges you are a business user to improve your domain. Pros As an organisation we did not have any risk management solution in place before working with Risk Cloud. The easy of the system for both admins and users has made the integration of the system into the business efficient and effective as we have used terms that the business are familiar with. The flexibility to make changes quickly when issues are identified gives users and management a lot of confidence in the system. The ability to make links between all the modules that you purchase has been fantastic as it demonstrates to all users that audits, control, risks, incidents and business continuity for example have impacts of each other. It is great that you can pick and choose which modules that you require but the downside is that each module comes with a hefty implementation fee if your Power Users/admin are not yet up to speed with all the build elements. Cons The only thing which I believe is missing is a greater understanding of the Financial Conduct Authority which is only applicable to financial services in Great Britain. As an American company this is understandable, I'm just jealous when I see the support for new regulation in the US. Reason for choosing LogicGate Risk Cloud We chose Risk Cloud due to the fantastic functionality and the amount of development which was in our own hands. The staff at LogicGate are second to none. Review Source MW Mark W. IT Compliance Manager Education Management Used the software for: 1-2 years ### "Great software" March 21, 2024 5.0 Have enjoyed the journey of enhancing compliance tracking. Pros Very nice and user friendly solution for GRC and compliance tracking. Cons They are a younger company so sometimes features do not exist, but they are growing quickly. Reason for choosing LogicGate Risk Cloud Was dynamic and allowed for customization where needed. Review Source ME Mark E. R&D Technical Manager Chemicals Used the software for: 1-2 years ### "Logicgate is highly flexible and easy to learn" May 1, 2019 5.0 We are automating testing requests, product development, complaint resolution, and new supplier approvals. We are see better communication and visibility of the process. Also, Logicgate keeps the organization following the defined process and not deviating and ensures all the right people sign-off at the right step. Having a dashboard where each user sees the tasks they need to finish has increased productivity. Teaching new users is easy due to how good the user interface is. Pros Logicgate makes it very easy to take a process and automate it without any programming code. You just drag and drop your steps and define a default and alternate paths such as needing to escalate an issue due to a field entry or calculation. It also can have multiple sub-processes within a process and can even define sub-processes of a sub-process which is something I have not found in any other software. Forms are easy to customize and change even while the process is live. There is no need to call a programmer or Logicgate to make changes. Their strength is their focus on enabling each company to make changes within the software without needing to pay a programming fee like most of their competitors. They have also recently improved the dashboard and reporting features. Cons Because the software is fairly new, improvements are still being made. Sometimes it has not able to do exactly what is desired but each time they have listened to our problem and feedback. As a result most of the features we asked for have now been implemented in the latest releases. Review Source JW Jennifer W. Security Quality Program Manager Media Production Used the software for: 6-12 months ### "Security Quality Program Manager" March 21, 2024 5.0 Overall LogicGate is fantastic! Once you learn the system it is a one stop shop for creating risk assessments, tracking remediations, and mitigating our inherent risk. Pros The ability to configure the system to match my organizations needs and the ability to maintain historical documents in one location. Cons The technical abilities of my end state users have a large variance of capabilities. Those with a lower technical aptitude struggle with the user experience and we spend a lot of time developing training for them. Review Source JS Jessica S. Compliance Litigation Manager Insurance Used the software for: 6-12 months ### "Great Compliance Management Tool" November 28, 2023 4.0 Pros It is completely customizable and easy to use. Cons Some features that I would like are not available, but I know the company is very serious about adding features that constomers request. Review Source EC Eric C. Public Safety Manager Hospital & Health Care Used the software for: 2+ years ### "Straightforward software" May 25, 2022 5.0 Useful software to keep tickets and the historical follow-up all in once place Pros I found it to be pretty simple to use. I was able to keep track of all of the cases that were assigned to me and was reminded when ample follow-up was needed. Cons I didn’t like that at times the program would duplicate tickets that were created but this was rectified pretty quickly with the customer support team. Also the software could have looked nicer but it was satisfactory in terms of design. Review Source VM Valerie M. Information Assurance Project Mgr Education Management Used the software for: 6-12 months ### "Risk management with a great user interface" March 21, 2024 5.0 Pros The ability to configure real time without engaging developers Cons A bit of a learning curve to become an effective Power User/Builder in the environement. Review Source DS Daniel S. GRC Operations Analyst Hospital & Health Care Used the software for: 1-2 years ### "LogicGate Review" September 16, 2021 5.0 Pros No Code workflow building makes this an easy tool to use and configure to your needs. Cons I think that some of the calculation fields could be improved upon, as well as the reporting fields. Reason for choosing LogicGate Risk Cloud Reporting functionality. Review Source MC Margaret C. Enterprise Risk Manager Banking Used the software for: 1-2 years ### "Review from an admin" March 21, 2024 5.0 Pros LogicGate allows us to centralize data in the various repositories. That data is then available to utilize. Cons Leaning the behind the scenes was a little daunting as a new administrator. As with any new role I was able to figure it out. Review Source AC Adam C. Cloud Security Engineer Insurance Used the software for: 6-12 months ### "LogicGate Embodies Customer Support" March 15, 2019 5.0 Positive! Once everything is setup, maintaining your repositories is super easy. Whether you're doing document management and want to track revisions, risk assesments and want to do quarterly reviews of an asset at a glance, or procedures for admins to follow; this software does it! Pros The people at LogicGate are some of the most responsive and able individuals you will ever work with. Whether email, chat, or phone call; you can always expect them to get back to you within a few minutes. The software itself truly helps create and maintain procedures, audits, and risk assessments. It is easy to use and straight forward to assign evidence requests to outside users, or even users who are not part of the GRC admins. Cons The configuration is pretty difficult. The support more than makes up for this, and if a problem occurs they generally update the documentation. Review Source CO Chelsea O. Snr Info Sec Risk Analyst-TPRM Retail Used the software for: Less than 6 months ### "Logicgate Risk Cloud Adaptability" March 21, 2024 5.0 Pros Code free nature, ease of automation, ease of use Cons Nothing yet, still learning. WIP Inprogress Review Source KT Kristy T. Information Security Risk Analyst Hospital & Health Care Used the software for: Less than 6 months ### "Exceptional Product" March 21, 2024 5.0 The team is wonderful and has patience working with us while learning the system. Pros Having a repository for all the documents and the ability to have the TPRM process automated. Cons This is a very complex system on the backend and takes time to learn. Review Source AD Alexandra D. Program Manager Financial Services Used the software for: 6-12 months ### "Complaint Management Tool" March 19, 2020 5.0 The customer service team was great, they were always available for when I needed them. \[SENSITIVE CONTENT HIDDEN\] were the best of the best. They helped me with all of the issues as well as were available whenever the engineers also needed them Pros It's easy to use, it was easy to customize the process and form as well as make updates as needed. Cons It would have been cool if we could personalize the categories to the sub-categories to the product. Review Source Similar Products Featured ## Related categories [Policy Management](https://www.capterra.com/policy-management-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.