--- title: "LogicGate Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is LogicGate the right ERM solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148648/LogicGate/reviews/" page_type: "reviews" language: "en" --- LogicGate 4.7 (83) [View alternatives](https://www.capterra.com/p/148648/LogicGate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 11th, 2026 # Reviews of LogicGate Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews Gowtham M StudentEducation Management, 501 - 1,000 employeesUsed the software for: 6-12 months. “Efficiency is further increased by the platform's integrations with other business tools, which guarantee smooth data flow throughout our security and compliance ecosystem.“ April 4, 2025 AG Ashleigh G Manager, Third Party Risk ManagementFinancial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Not having a sandbox to test changes to workflows pre-production or a restore/undo button has been difficult for our teams to manage; making us hesitant to work on significant changes on our own.“ November 28, 2023 KB Kelli B Business Resiliency DirectorFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “LogicGate is an industry leading tool that enables an organization to document, analyze and associate risks across multiple GRC pillars allowing for an organizational view of risk.“ March 21, 2024 LR Leeanne R ManagerConsumer Goods, 2 - 10 employeesUsed the software for: 6-12 months. “Can be a bit overwhelming at first due to sheer number of features“ March 20, 2025 Abhi R Support headConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “I really liked how LogicGate Risk Cloud takes something as risk management and makes it feel more human, accessible.“ February 4, 2025 EL Ericka L TechnicianHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “some time it can be hard to find some things“ April 3, 2025 Abhi R Support headConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “The interface is clean, easy to navigate, and lets you build workflows without feeling like you need to be a coder.“ February 4, 2025 SV Susan V Chief Compliance OfficerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The language and focus is sometimes difficult to relate to healthcare.“ March 21, 2024 ## Showing most helpful reviews Showing 1-25 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VIDYASAGARREDDY K. SOX ITGC Internal Auditor Information Technology and Services Used the software for: 1-2 years ### "Best Software for Audit Review" November 10, 2021 4.0 very good I'm using this software from last 1.5 yer Pros low-cost price and easy to build the application setup and Control reviewing and Process of SOX Review. Cons Sometimes Controls trigger before the due date and missing notifications Review Source AG Ashleigh G. Manager, Third Party Risk Management Financial Services Used the software for: 1-2 years ### "Customized and Buildable GRC Tool" November 28, 2023 4.0 LG Support team are game changers! They are the glue that holds the applications together and help you build an application that not only meets your organizations' needs, but also embraces automation. Pros The no-code ability to either build your own processes within the application or utilize some of the application templates available to you makes building your workflows super user-friendly! Cons Not having a sandbox to test changes to workflows pre-production or a restore/undo button has been difficult for our teams to manage; making us hesitant to work on significant changes on our own. Review Source Catherine H. Analyst Financial Services Used the software for: 6-12 months ### "Incredibly hard to use despite having good features" June 16, 2020 2.0 Governance is necessary, and LogicGate has the potential to make it easier but it's not there yet. Pros The features of the software are great and provide what we need. It provides governance structure and record-keeping. Cons The features are incredibly unintuitive to access and use. It is hard to find tasks and commitments after they are created. It is like they got halfway through developing the website and stopped. Review Source mR michael R. product compliance engineer Logistics and Supply Chain Used the software for: Less than 6 months ### "user of extensive structure and data content" April 1, 2020 5.0 Customer support services have been phenomenal during training and implementation. the tool performs well and contains the modifications and flexibility that our company administrators can address on their own. Pros The software tool is very flexible for creating data structures and workflows. Our assigned administrators are empowered to create or modify many aspects of the tool for our own purposes and needs. This includes adding users with specific roles and access levels, modify data structure, modify workflows, change screen layout formats, and add notification jobs. The tool reports can show visual and table outputs for data analysis of content in many ways and can be exported out as well. Cons As LogicGate is relatively new company, this software tool has a few minor limitations for our specific needs. These limitations have been easily worked around with different options for solving, and LogicGate has already added many features that companies have requested. The company and software continues to grow and expand with periodic release updates and additional functionality. Reason for choosing LogicGate LogicGate offered the most flexibility for our own users and administrators to change the structure as our company adapts our own added requirements and reporting. The tool appears to be very capable to expand as we need. The ease of use after minimal training helps us with many global people being added into our extensive use case. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Sharepoint was limited for features and flexibility, while we were in need of combining several additional parts of the business into single repository with additional functionality. Review Source Response from LogicGate April 6, 2020 Hi Michael, Thank you so much for the great review! We're so glad that LogicGate can empower your team to create the data structure that works for you. Your feedback is much appreciated! KM Ken M. SR risk Director Financial Services Used the software for: 1-2 years ### "Logic Gate user review " March 21, 2024 4.0 the overall experience has been great overall. like every software there are changes that would be great to have in the future Pros the ease of setting up new workflows and fields Cons the reporting could use capabilities update need to be allowed to be more than 5 workflows into reporting inability to create our own prefix on auto ID would like a clear data library Alternatives considered [Resolver](https://www.capterra.com/p/147599/Resolver/)[Archer](https://www.capterra.com/p/147244/Archer/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[OneTrust](https://www.capterra.com/p/174564/OneTrust/) Reason for choosing LogicGate price and ease of use. as well as the commitment by the sales teams Switched from [SAI360](https://www.capterra.com/p/242178/SAI360/) cost and contract expiration. lack of functionality Review Source LB Lori B. VP Risk Compliance Legal Services Used the software for: 1-2 years ### "Love Logicgate!!!" March 21, 2024 5.0 Great partnership and love the product. Pros very customizable! the possibilities are endless! Logicgate is a great partner! Cons The level of knowledge it takes to support and build the platform. Switched from [Archer](https://www.capterra.com/p/147244/Archer/) Needed something more agile that was easier to maintain and customize. Review Source MW Matt W. PCA Computer & Network Security Used the software for: 6-12 months ### "Grows With You" April 7, 2020 5.0 I am solving a variety of business problems with LogicGate (controls management, policy management, Third Party Risk, Business Continuity, GDPR, and others). Each of these applications are able to interact with each in a logical way. I have been able to build our security and privacy program exactly how I want to build it due to LG's flexibility. Pros Personally, I love the customization ability within the LogicGate tool. I am able to build, grow, and edit the various different applications within the tool as I see fit. If the default, out of the box apps don't work for me, I can change them myself. I can also create my own reporting tools easily, and can show my leadership exactly what I want to show them. Cons Compared to competitors, this tool my take some time to learn if you want to customize it; however, you ARE able to build the tool how you want to. You are not reliant on LogicGate and their staff to make changes that are important to you. Alternatives considered [MyVCM](https://www.capterra.com/p/149324/MyVCM/)[ZenGRC](https://www.capterra.com/p/157713/ZenGRC/) Reason for choosing LogicGate The customer service team was exceptional and focused on making sure the relationship was a good fit. Whenever I had an idea, the customer success team would build a PoC for me within the day and guide me through how they did it. Additionally, they proved over and over again that while they would be there if I needed them, in most cases I would be able to perform most of the configuration myself. Review Source KC Kevin C. Manager, Financial Services Used the software for: 6-12 months ### "LogicGate Review" November 30, 2023 4.0 LogicGate has been a great experience so far. We continue to enhance the workflows to meet the needs of the team and company Pros LogicGate is very user friendly and it is very nice that updates auto save Cons The fact that all builds are live and its easy to delete flows, applications, fields, etc. Would be nice to have a sandbox while building out Switched from [RSA Archer Suite](https://www.capterra.com/p/176996/RSA-Archer/) LogicGate was more ideal for the agility needed for processes and the company size Review Source TS Tom S. Senior Information Security Analyst Consumer Goods Used the software for: 2+ years ### "LogicGate is a win!" November 10, 2021 5.0 LogicGate has been a big improvement over our previous GRC tool. It is easy to learn and use. The support team is fantastic! Pros Ease of use. It is so easy to build flows the way we want them. It is very easy to train new users, it is intuitive enough that some users started using it without training. It has allowed our team to engage the rest of the organization. Cons I really like this tool. Although it may not currently have every feature, it is not overloaded with features we don't need or want. Switched from [RSA Archer Suite](https://www.capterra.com/p/176996/RSA-Archer/) We are putting more ownership on the control owners, risk owners and vendor relationship managers. Our old system was cumbersome and required our team to do most of the updates from emails. The ease of use gives owners more control and reduces the redundant work for our team. Review Source VR Verified Reviewer Sr Dir, Supplier Risk Mgmt Banking Used the software for: Less than 6 months ### "Good mid-level risk cloud offering" March 21, 2024 4.0 so far, so good. We have just implemented. Pros Ease of implementation and product support Cons reporting is not baked in, must integrate with reporting option. Reason for choosing LogicGate built for risk and GRC..................... Switched from [Coupa](https://www.capterra.com/p/115928/Coupa/) outdated functionality and performance failures. Review Source nG nish G. erm Accounting Used the software for: I used a free trial ### "2024 review" April 8, 2025 5.0 great team support for meeting the client needs. Pros No code platform and met the required functiiona Cons Lack of a content provider for risk and compliance Review Source LH Lucas H. Compliance Technology and Data Administrator Insurance Used the software for: Less than 6 months ### "The Swiss Army Knife" April 8, 2025 5.0 Pretty exciting makes me see the low hanging fruits in our applications and processes Pros The flexibility to build just about any application Cons As a new power user I'd say nothing realy, getting to know the tool and it's capabilities Review Source SV Susan V. Chief Compliance Officer Hospital & Health Care Used the software for: 2+ years ### "Logic Gate for Healthcare Compliance" March 21, 2024 5.0 Our use of the solution is still a work in progress, but the experience has been great. LG personnel are supportive; The help desk is quick and responsive. We look forward to expanding our use of the tool to take advantage of the out-of-the-box applications, for better risk management integration. Pros The ability to custom build applications and workflows is the best aspect. We have been able to use LogicGate workflows to track and maintain most of the elements of our Compliance Program. Cons The language and focus is sometimes difficult to relate to healthcare. Reason for choosing LogicGate Cost; The ability to be the build administrator and build custom applications and workflows. Review Source LH Louis H. Risk Officer Insurance Used the software for: 1-2 years ### "Fab!" August 4, 2023 5.0 Brilliant - my experience so far has been a very positive one! As time moves on, I am getting more involved in different areas of the system, as user and as a power user. Pros The ease of use, the functionality, and the ability of the system. One thing I like most about Risk Cloud is the customer support from our TAM. If we are unsure of something, we just ask the question - and our TAM has always been able to deliver on our requests - nothing ever seems too much trouble!Another feature I really like is the role based home screens recently brought in. It is so good to be able to personalise home screens based on roles - and being a user of the system myself, it makes it easier on the eye only seeing things that are applicable to me in my role. Cons Before role based home screens, toggling between the different applications to see what I wanted to see was a little annoying, however, as mentioned above, role based home screens have solved this problem now! Review Source DS Daniel S. GRC Operations Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "LogicGate Review" November 9, 2021 5.0 Great product, very helpful support. Lots of exciting features coming. Pros The no-code building. The product is easy to learn and use. Cons There is a bit of work to do in the reporting side. The ability to customize, color and make detailed calculation fields does not make it a stand-alone product, however the Power-BI integration has made more advanced reporting and calculations easier. The new features have a high cost. Once you sign up for the basic product there are quite a few add-ons (such as integrations) to the product at a hefty cost. My suggestion would be to allow all customers to use these features when they sign up. Paying for more use of the tool seems absurd when you already have a substantial cost to sign up in the first place. Review Source AW Andrew W. Sr. Manager - Information Security Retail Used the software for: 1-2 years ### "Great Product Overall" March 21, 2024 4.0 Pros Ease of use. Updating workflows within seconds. Cons Limited out of box functionalities. Customizations require some uplift. Review Source MM Mike M. Sr. Director Cyber Risk Computer Software Used the software for: 6-12 months ### "Risk Cloud Review" March 21, 2024 5.0 Our experience has been terrific and I see this as a true partnership. Logicgate has been open to our feedback and requests for guidance. Pros The ease of deployment and the fact that our internal team can deploy and enhance without professional service hours. Cons At times, it can be too open ended. The ability to configure and innovate is terrific, but this almost got away from us and we needed to course correct to focus on out of the box functionality. Review Source RG Rheya G. Asso. Director SRM Banking Used the software for: 1-2 years ### "Together we grow" March 21, 2024 5.0 Pros Colloborative and interactive tool. We are able to do multiple risk assessment at ones and schedule them Cons it is not able to detect deplete supplier. Review Source CK Christina K. Global Compliance Analyst Food & Beverages Used the software for: 1-2 years ### "Im loving it" March 21, 2024 4.0 Use it and set up daily. Actively training new departments on it. Pros Its easy set up and ability to update changes quickly has made this tool an easy answer to many of our issues. Cons Data mapping and viz analytics are limited Review Source DK Denny K. IT Audit Lead Automotive Used the software for: 6-12 months ### "Great Product that transformed our audit department!" March 27, 2020 5.0 Amazing. We planned on rolling out 4 workflows by year-end and we have already rolled out 3 as of Q1 2020 and plan on rolling out the last one at the start of Q2. This is in large part due to the customer support team. Pros One of the things that we hear the most from our end users is how user friendly the interface is. Minimal training is provided to our end-users and they are able to pick it up right away. Making modifications and improvements live has also been seamless as well. The Customer Support team is second to none. Cons A lot of our cons have been communicated with our customer success team. Things we are looking for in the next roll out would be a more interactive dashboard that links all workflows assigned to one person. Review Source Response from LogicGate April 2, 2020 Hi Denny, Thank you so much for the feedback! We love to hear that the applications have been so easy and quick to roll out and that you've found that your end users are adopting the interface easily. An updated "Home Screen" is part of our Product Roadmap for this year, which will hopefully allow end users to be able to see their assignments across all applications. Please reach out with any other feedback! We appreciate it. -Mary Beth, Customer Success Team @ LogicGate sW stuart W. ISIT Security Compliance Analyst Security and Investigations Used the software for: 1-2 years ### "Risk Cloud ... the way to move off Excel" July 13, 2022 5.0 An easy tool to understand and use.. Pros This tool allows you to either adopt and bring simple processes from your way of working With simple workflows it allows you to develop your processes over time and gives you the tools to be in control to do it Cons On the reporting side there are dashboard and reporting which are easy to set up.... it would be nice to be able to set metrics within certain sections Review Source LB Laura B. Compliance Manager Financial Services Used the software for: 6-12 months ### "Logicgate Review" March 21, 2024 5.0 Pros The product is very customizable. If your program doesn't exactly fit with the pattern or you want to add an extra app that's not normally included in GRC software, there are lots of options to set up your workflows the way that works for you. Cons There is a bit of a learning curve when you start using it, but once you catch on to how things are set up, it's very systematic and consistent. Review Source CO Chelsea O. Snr Info Sec Risk Analyst-TPRM Retail Used the software for: Less than 6 months ### "Logicgate Risk Cloud Adaptability" March 21, 2024 5.0 Pros Code free nature, ease of automation, ease of use Cons Nothing yet, still learning. WIP Inprogress Review Source KT Kristy T. Information Security Risk Analyst Hospital & Health Care Used the software for: Less than 6 months ### "Exceptional Product" March 21, 2024 5.0 The team is wonderful and has patience working with us while learning the system. Pros Having a repository for all the documents and the ability to have the TPRM process automated. Cons This is a very complex system on the backend and takes time to learn. Review Source AD Alexandra D. Program Manager Financial Services Used the software for: 6-12 months ### "Complaint Management Tool" March 19, 2020 5.0 The customer service team was great, they were always available for when I needed them. \[SENSITIVE CONTENT HIDDEN\] were the best of the best. They helped me with all of the issues as well as were available whenever the engineers also needed them Pros It's easy to use, it was easy to customize the process and form as well as make updates as needed. Cons It would have been cool if we could personalize the categories to the sub-categories to the product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.