# Page 2 | LogicGate Risk Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is LogicGate Risk Cloud the right Compliance solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148648/LogicGate/reviews

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LogicGate Risk Cloud

4.7 (83)

[View alternatives](https://www.capterra.com/p/148648/LogicGate/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of LogicGate Risk Cloud

## Showing most helpful reviews

Showing 26-50 of 83 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: 6-12 months

### "A Flexible and Efficient GRC Solution for Risk Management."

April 4, 2025

5.0

Simplifying our governance, risk, and compliance (GRC) procedures has been made possible by LogicGate Risk Cloud. We can customize workflows to meet our unique risk management requirements thanks to the platform's flexibility. Compliance tracking is much more effective thanks to its automation features, which drastically cut down on manual labor. Even non-technical users can easily navigate the interface thanks to its intuitive design. Even though the initial setup required some time, the support staff at LogicGate was very helpful in helping us navigate the process. The system functioned flawlessly after everything was set up. Efficiency is further increased by the platform's integrations with other business tools, which guarantee smooth data flow throughout our security and compliance ecosystem. All things considered, LogicGate Risk Cloud is a reliable GRC solution that offers value; my only wish would be for it to have more sophisticated reporting and analytics capabilities.

Pros

Workflows for risk management that are extremely customizable An intuitive and easy-to-use interface High levels of automation Excellent onboarding and customer service Smooth interactions with external tools

Cons

Without previous GRC experience, initial setup can be challenging. There is room for more sophisticated reporting features.

Review Source

EK

Emanuel K.  
Risk Management Analyst  
Financial Services  
Used the software for: 1-2 years

### "LogicGate Review"

April 5, 2025

5.0

My overall experience with LogicGate Risk Cloud has been positive due to its powerful risk management features and user-friendly interface, despite some initial setup complexities.

Pros

LogicGate Risk Cloud stands out for its user-friendly interface and customizable workflows, enabling organizations to effectively manage risk with real-time reporting and automation

Cons

Its extensive customization options can lead to complexity, making initial setup and navigation challenging for some users.

Review Source

EQ

Elisabeth Q.  
Head of Risk and Compliance  
Information Technology and Services  
Used the software for: 1-2 years

### "How to bring GRC to the next level in a second hand marketplace company: use LogicGate !"

April 8, 2025

5.0

we started the implementation 2 years ago and we tested and learned a lot it helps us to mature our GRC framework overall

Pros

Agility, easy back end configuration, interconnection between all the modules

Cons

the no tagging functionality for the last 2 years poor reporting policy acknowledgement

Alternatives considered

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reason for choosing LogicGate Risk Cloud

the price was insane with ServiceNow + we got outstanding demo from LG team

Switched from

[OneTrust](https://www.capterra.com/p/174564/OneTrust/)

not agile at all, too rigid and no customer support

Review Source

JR

John R.  
Risk Program Administrator  
Banking  
Used the software for: 1-2 years

### "Risk Program Administrator"

April 8, 2025

5.0

I enjoy the product and the robust functionality. We have implemented 5 applications and counting. I enjoy our relationship especially working with our Premier Success representatives.

Pros

The Integration and ability to customize the applications.

Cons

With the graph database, I wish I had the ability to access fields in all associated workflows or the ability to rollup or rolldown ALL fields.

Alternatives considered

[Predict360](https://www.capterra.com/p/134214/360factors/)

Reason for choosing LogicGate Risk Cloud

Customization, technology, and growth potential.

Review Source

SB

Samuel B.  
Senior Risk analyst  
Mental Health Care  
Used the software for: 1-2 years

### "Great experience"

April 8, 2025

5.0

Good. Great staff support and product. Love the new add-ons. Love the new features including AI component.

Pros

learning different views of strategies to managing risk.

Cons

technical terms and acronyms unknown. there are some things that we wish could be customized for us but not available yet. However, some have been added such as Group access to records and assessments. The change was made based on our request.

Review Source

SR

Sara R.  
GRC Analyst  
Retail  
Used the software for: 6-12 months

### "Sara Ramirez - LG Review"

April 8, 2025

5.0

Solid overall experience and has improved our TPRM program. Very good customer service as well.

Pros

How easy it is to be able to edit our workflows and applications.

Cons

I wish the comments bar on the side showed how many comments were made on a record.

Review Source

LR

Leeanne R.  
Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Overall great"

March 20, 2025

4.0

Quite positive the platform is powerful offering a broad range of features

Pros

it allows you to tailer workflows and processes to your exact requirements

Cons

Can be a bit overwhelming at first due to sheer number of features

Review Source

Response from LogicGate

March 25, 2025

Thanks for the review, Leeanne! We’re glad you appreciate the flexibility to tailor workflows and processes to your needs. We understand that the wide range of features can feel overwhelming at first, and that’s why we focus on making onboarding and time-to-value as quick and smooth as possible. Our platform is designed to scale with you, offering advanced capabilities when you’re ready. We're here to support you every step of the way as your risk and compliance programs mature.

Abhi R.  
Support head  
Construction  
Used the software for: I used a free trial

### "Powerful tool, takes time to master"

February 4, 2025

5.0

it’s smart, approachable, and makes managing risk feel less like a chore and more like an opportunity to strengthen the business.

Pros

I really liked how LogicGate Risk Cloud takes something as risk management and makes it feel more human, accessible. It’s like having a smart, customizable safety net for your organization that actually understands your unique needs. The interface is clean, easy to navigate, and lets you build workflows without feeling like you need to be a coder. Its a nice software to small and medium level organization

Cons

Performance can also lag when dealing with large data sets or more complex workflows, which can be frustrating when you’re in the middle of something important.

Review Source

GS

Gerson S.  
Biomedical Engineer II  
Biotechnology  
Used the software for: 6-12 months

### "LogicGate Review"

April 7, 2025

5.0

I was able to use all its features and enjoyed them all.

Pros

Enterprise Risk Management, Regulatory Management, Cyber Risk Management, Controls Compliance, Policy Management, Internal Audit, Third-Party Risk Management, Data Privacy, Operational Resiliency, Environmental, Social, and Governance

Cons

Nothing, I enjoyed the experience and customer service.

Review Source

GF

Gisele F.  
Founder and Head of Brand  
Marketing and Advertising  
Used the software for: 6-12 months

### "Encryption of encrypted "

February 18, 2025

5.0

Its encryption is high that itself can't access my data

Pros

It is a cloud-based software and has the best data encryption system

Cons

I haven't found any challenges with this software

Switched from

[Archer](https://www.capterra.com/p/147244/Archer/)

It is slow and a little bit expensive in use

Review Source

JS

James S.  
Owner  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "LogicGate Risk Cloud Review"

March 25, 2025

5.0

My overall experience was amazinz with this product

Pros

I love the effiency it has with the automation of everything

Cons

I liked everything about this product but if there was an annoience it would be the price

Review Source

Response from LogicGate

March 26, 2025

Thanks so much for the amazing review! We're glad Risk Cloud's automation and efficiency deliver value for you. Our solutions prioritize time-to-value and work to scale automation for enterprise-wide impact. We’re excited to support your GRC program's continued success!

ZB

Zeynep B.  
QA engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "QA engineer"

April 13, 2025

5.0

Pros

Easy to use and I can find what I'm looking for quickly.

Cons

can provide more descriptive information about risk factors

Review Source

EL

Ericka L.  
Technician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Just my opinion "

April 3, 2025

5.0

Very happy with the product and i may advise others to use it

Pros

Very easy to use and find what i am looking for

Cons

some time it can be hard to find some things

Review Source

TA

Tahiti A.  
VP Risk Officer and Model Risk Manager  
Financial Services  
Used the software for: Less than 6 months

### "New to LogicGate"

April 8, 2025

3.0

Good, just starting implementation, staff has been great.

Pros

The connectivity of modules is great and configurability.

Cons

Understanding the hiererachy functionality and RCSA process

Alternatives considered

[ServiceNow GRC](https://www.capterra.com/p/253421/ServiceNow-GRC/)[Mitratech TAP Workflow Automation](https://www.capterra.com/p/179049/ThinkSmart-Automation-Platform/)[LogicManager](https://www.capterra.com/p/176999/LogicManager/)

Reason for choosing LogicGate Risk Cloud

configurability and the product seemed to meet all requirements

Review Source

YJC

Yuan Jing C.  
Cybersecurity Automation Intern  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product, with much potential to improve further"

August 9, 2024

4.0

Great, simple to implement, simple to use for end users.

Pros

The ease of use and the training provided through LogicGate Learning. I think the user experience for the end user is very simple, especially with the Reimagined Records feature, as it simplifies the view into a linear and streamlined one.

Cons

I think the biggest one is the API, the documentation can be improved, and the error messages should be more comprehensive. Furthermore I think there can be a lot more features implemented to make Risk Cloud more powerful.

Review Source

DB

David B.  
Operational Risk Manager  
Insurance  
Used the software for: 1-2 years

### "Risk Cloud - What's not to love!"

August 4, 2023

5.0

Risk Cloud has been a delight to use...and i have never said that about a risk management software before. The team are incredible, friendly and extremely helpful. My favourite part is...nothing is impossible. Every feature I have wanted has either been available or been on the list of features being developed. Can't rate it highly enough.

Pros

I have used a number of risk management systems over my career and Risk Cloud is by far the best. The customisation of workflows, the automation of reminders, the ability to not just look at risk management but also, incident management, audit actions, compliance adherence...the list goes on. The forums and community within the forums means finding how to do something is easy and if that fails, the technical account manager is on hand to help guide you through whatever problem you may be facing.

Cons

Risk Cloud can seem daunting as a new user, and the power user training will give you the basics but you may still feel a bit lost. Once you roll your sleeves up and get stuck into the system however it is more simple than it may first appear

Review Source

SV

Susan V.  
Chief Compliance Officer  
Hospital & Health Care  
Used the software for: 2+ years

### "Logic Gate for Healthcare Compliance"

March 21, 2024

5.0

Our use of the solution is still a work in progress, but the experience has been great. LG personnel are supportive; The help desk is quick and responsive. We look forward to expanding our use of the tool to take advantage of the out-of-the-box applications, for better risk management integration.

Pros

The ability to custom build applications and workflows is the best aspect. We have been able to use LogicGate workflows to track and maintain most of the elements of our Compliance Program.

Cons

The language and focus is sometimes difficult to relate to healthcare.

Reason for choosing LogicGate Risk Cloud

Cost; The ability to be the build administrator and build custom applications and workflows.

Review Source

DS

Devon S.  
Director, Information Security  
Retail  
Used the software for: 1-2 years

### "Enables GRC to Adapt in an Ever Changing Threat Landscape "

March 21, 2024

5.0

Overall, we've had a positive experience. Our TAM is great and I'd highly recommend this service. In addition, the support and care from the LogicGate team to understand our needs, what capabilities we are looking for, and overall their vision to continue to deliver new capabilities

Pros

I like the flexibility to make changes to workflows, etc. to enable a continuous improvement model. In addition, the support team and leadership has been responsive to our needs.

Cons

Logic-based restrictions and role-based access for a company of our scale.

Review Source

LH

Louis H.  
Risk Officer  
Insurance  
Used the software for: 1-2 years

### "Fab!"

August 4, 2023

5.0

Brilliant - my experience so far has been a very positive one! As time moves on, I am getting more involved in different areas of the system, as user and as a power user.

Pros

The ease of use, the functionality, and the ability of the system. One thing I like most about Risk Cloud is the customer support from our TAM. If we are unsure of something, we just ask the question - and our TAM has always been able to deliver on our requests - nothing ever seems too much trouble!Another feature I really like is the role based home screens recently brought in. It is so good to be able to personalise home screens based on roles - and being a user of the system myself, it makes it easier on the eye only seeing things that are applicable to me in my role.

Cons

Before role based home screens, toggling between the different applications to see what I wanted to see was a little annoying, however, as mentioned above, role based home screens have solved this problem now!

Review Source

TD

Tammi D.  
Internal Auditor  
Consumer Goods  
Used the software for: 1-2 years

### "LG Risk Cloud is a great choice for your compliance needs!"

March 21, 2024

5.0

I've been so pleased with the service we get from LogicGate! We are still working on outcomes, but they are still right here helping!

Pros

The customization of the environment is amazing and never ceases to amaze me. It can be utilized by any industry and the flexibility is mind blowing!

Cons

Not having a sand box to "test" has been a challenge. Finding a work around has been essential in re-building and improving our usage.

Review Source

DS

Daniel S.  
GRC Operations Analyst  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "LogicGate Review"

November 9, 2021

5.0

Great product, very helpful support. Lots of exciting features coming.

Pros

The no-code building. The product is easy to learn and use.

Cons

There is a bit of work to do in the reporting side. The ability to customize, color and make detailed calculation fields does not make it a stand-alone product, however the Power-BI integration has made more advanced reporting and calculations easier. The new features have a high cost. Once you sign up for the basic product there are quite a few add-ons (such as integrations) to the product at a hefty cost. My suggestion would be to allow all customers to use these features when they sign up. Paying for more use of the tool seems absurd when you already have a substantial cost to sign up in the first place.

Review Source

MM

Matt M.  
Senior Manager, Third-Party Risk Management  
Retail  
Used the software for: 1-2 years

### "Third-Party Risk Management"

March 21, 2024

4.0

The TPRM application allowed us to follow a similar process within a similar solution. Then based on conversations with our LogicGate team members, we were able to improve other areas as well. We were also made aware of potential restrictions within the platform. As well as enhancements to improve those restrictions.

Pros

Ability to connect with a variety of applications and showcase available data. Being able to collect metrics as needed and construct dashboards within a moments notice.

Cons

Waiting to determine if there is a size restraint based on the number of vendors we would like to add to the platform. Determining to the best methods to enhance data availability and how to improve date selections.

Review Source

AW

Andrew W.  
Sr. Manager - Information Security  
Retail  
Used the software for: 1-2 years

### "Great Product Overall"

March 21, 2024

4.0

Pros

Ease of use. Updating workflows within seconds.

Cons

Limited out of box functionalities. Customizations require some uplift.

Review Source

Tish C.  
Chief Compliance Officer  
Automotive  
Used the software for: 6-12 months

### "Great Tool! Eliminate reliance on spreadsheets and emails to track audit and compliance activities "

March 28, 2020

5.0

The LogicGate procurement, implementation and now support process has been amazing. The support team is unbelievable.

Pros

LogicGate is easy to use, flexible, and has many great features. It's perfect for smaller or large corporate environments. We use the tool for 3 key departments right now: Audit, Compliance & Ethics and Business Continuity. We automated several processes that previously required a lot of manual touch points and constant human follow up with emails and spreadsheet tracking. All that is gone - automated! Our teams and our business users love the changes. We use it as a document repository, workflow automation for business request and updates, risk assessments, open issue tracking, etc. Very easy to use with drag and drop functions and the LogicGate support team is amazing. So responsive and helpful.

Cons

No cons from my point of view. It is a fairly new software, so the LogicGate team is actively taking customer feedback and updating their product. Many features we requested have now been added for all users.

Reason for choosing LogicGate Risk Cloud

By far the best support and customer service, most configurable tool with tons of application to our business processes.

Review Source

Response from LogicGate

April 6, 2020

Hi Tish, Thank you so much for the wonderful review! We're so glad that you and your team have found LogicGate easy to use and that the automation features have been able to save your team so much time. We really appreciate your partnership! -Chris, LogicGate Customer Success Manager

KB

Kelli B.  
Business Resiliency Director  
Financial Services  
Used the software for: 1-2 years

### "Complete, all-in-one GCR Tool."

March 21, 2024

4.0

Pros

LogicGate is an industry leading tool that enables an organization to document, analyze and associate risks across multiple GRC pillars allowing for an organizational view of risk.

Cons

The flexibility that the tool offers requires a completely customizable implementation but with that comes complexity. While the tool offers the necessary reporting to calculate risk, we found dashboarding will be better in an outside tool.

Reason for choosing LogicGate Risk Cloud

I was not involved in the decisioning process.

Review Source

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