# Page 3 | LogicGate Risk Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is LogicGate Risk Cloud the right Compliance solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148648/LogicGate/reviews --- LogicGate Risk Cloud 4.7 (83) [View alternatives](https://www.capterra.com/p/148648/LogicGate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of LogicGate Risk Cloud ## Showing most helpful reviews Showing 51-75 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Mike M. Sr. Director Cyber Risk Computer Software Used the software for: 6-12 months ### "Risk Cloud Review" March 21, 2024 5.0 Our experience has been terrific and I see this as a true partnership. Logicgate has been open to our feedback and requests for guidance. Pros The ease of deployment and the fact that our internal team can deploy and enhance without professional service hours. Cons At times, it can be too open ended. The ability to configure and innovate is terrific, but this almost got away from us and we needed to course correct to focus on out of the box functionality. Review Source PP Prajakti P. Founder/Owner Information Technology and Services Used the software for: 2+ years ### "Risk Cloud is a solid product" August 15, 2023 5.0 Pros It was very easy to use and set up, and LG implementation services were great. It is also very scalable, and change management is not complex, allowing organizations to own their process and customize it in the tool Cons Reporting and dashboards could be improved Review Source JV Jackie V. Director, Information Security Compliance Retail Used the software for: 6-12 months ### "Definitely consider LogicGate if you're in the market for a GRC tool" March 21, 2024 4.0 The best piece about working with LogicGate is working with the support team from LogicGate. They truly listen and want to make your experience the best one possible. Pros I love how we can easily configure the tool without the use of engineers. The fact that we can make the changes on the fly in our QA space without having to wait for availability from the IT team is a game changer. It allows us to implement changes as fast as we need them. Cons One con is the many clicks needed in order to get from record to record. This is common within the GRC tool space though. If LogicGate could fix this portion of the tool, this would significantly improve the user experience for those users that do not utilize the tool on a daily basis. Switched from [Archer](https://www.capterra.com/p/147244/Archer/) Archer implementation failed multiple times and we had to use engineers in order to make changes - engineers who did not understand GRC. Review Source SG Steve G. VP, Security Financial Services Used the software for: Less than 6 months ### "BillGO Review " March 21, 2024 5.0 Pros The People. The Culture. The ability to work easily with LG with no strings attached. Cons I love the ability to customize anything but would like LG to come to the table with baseline configurations saying this is what we are seeing in the industries. Then let us build from there. This helps when process are not mature. Alternatives considered [Archer](https://www.capterra.com/p/147244/Archer/) Reason for choosing LogicGate Risk Cloud Culture. The LG platform felt fresh and could module to our business. Switched from [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) We out grow the platform. There was only so much customization we could do Review Source RG Rheya G. Asso. Director SRM Banking Used the software for: 1-2 years ### "Together we grow" March 21, 2024 5.0 Pros Colloborative and interactive tool. We are able to do multiple risk assessment at ones and schedule them Cons it is not able to detect deplete supplier. Review Source EK Eugene K. Head of GRC Practice Information Technology and Services Used the software for: 2+ years ### "GRC Powerhouse in one application" March 21, 2024 5.0 Pros Versatility of the Risk Cloud and the approach of "process comes first" is a true differentiator when it comes to GRC market. LogicGate is definitely ahead of the game within this domain . Cons LogicGate Risk Cloud implementation can be a bit overwhelming at a first glance since the platform can truly be configured to your needs. However, the current implementation process takes care of most of the roadblocks during the first week. Once you are in and familiar with platform, it is a walk in the park going forward. Review Source JS Jonathan S. Prinipal Information Technology and Services Used the software for: 6-12 months ### "Risk Management Tech" June 11, 2020 5.0 Just a fantastic experience all around and I feel that the way they continue to develop their platform it will continue to meet our needs indefinitely as things evolve. Pros \-It is like hiring 3-4 compliance analysts as well as 10 SME's across multiple compliance verticles. -The fact that it is wrapped in API gives us the ability to integrate with other systems for GRC orchestration across platforms -it is more than just a GRC platform - it is a workflow orchestration platform that has great modules included -ServiceNow charges per module while LogicGate simply charges for the platform -We can consolidate our entire Risk Management and compliance practice using Logcgate as an orchetrator Cons \-none noted -This is not a con but stands for any feature risk and robust platform - it is very important to go through the training - this cannot be underscored enough. Alternatives considered [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reason for choosing LogicGate Risk Cloud \-it is the most thought out and feature-rich interface that solves every problem for all of our different compliance and Risk Management needs Review Source CK Christina K. Global Compliance Analyst Food & Beverages Used the software for: 1-2 years ### "Im loving it" March 21, 2024 4.0 Use it and set up daily. Actively training new departments on it. Pros Its easy set up and ability to update changes quickly has made this tool an easy answer to many of our issues. Cons Data mapping and viz analytics are limited Review Source SV Sarah V. Compliance Lead Automotive Used the software for: 1-2 years ### "LG Review" February 24, 2022 4.0 Pros LG is very user friendly. It has greatly improved our audit and compliance process by automating and streamlining key processes such as Compliance Risk Assessments, Open Audit Issue Follow Up and Business Continuity Surveys etc. We have even offered it for other BU processes outside of the scope of our current department i.e. vaccination reporting, supplier diversity survey's etc. There is a chat function I find helpful for quick questions and support. Cons Some key features are still under development for instance back end changes can effect open items in those current steps. It does have small caveats when building out processes, i.e. very specific labeling to ensure you can identify fields when building a workflow. It did take several months to implement, user licenses and premium support can be costly. Reason for choosing LogicGate Risk Cloud User friendliness Review Source Aaron M. Cyber Security Risk Manager Financial Services Used the software for: Less than 6 months ### "Highly Customizable, Steep Learning Curve" November 2, 2022 5.0 Overall positive and highly recommendable. Pros The platform is incredibly customizable, well beyond any of the competitors. You won't find this ability anywhere else. Cons Administering can be confusing at first. You really have to go through all of the Power User training and play around with it in a Draft application before touching the live one. Alternatives considered [Venminder](https://www.capterra.com/p/132271/Venminder/)[OneTrust](https://www.capterra.com/p/174564/OneTrust/) Reason for choosing LogicGate Risk Cloud Customizable Review Source Dan S. Sr. Manager- Risk Programs Financial Services Used the software for: Less than 6 months ### "Dan's review" March 21, 2024 5.0 Pros The workflow management and form flexibility, the ability to link data Cons The manual nature of creating risk assessments Review Source DK Denny K. IT Audit Lead Automotive Used the software for: 6-12 months ### "Great Product that transformed our audit department!" March 27, 2020 5.0 Amazing. We planned on rolling out 4 workflows by year-end and we have already rolled out 3 as of Q1 2020 and plan on rolling out the last one at the start of Q2. This is in large part due to the customer support team. Pros One of the things that we hear the most from our end users is how user friendly the interface is. Minimal training is provided to our end-users and they are able to pick it up right away. Making modifications and improvements live has also been seamless as well. The Customer Support team is second to none. Cons A lot of our cons have been communicated with our customer success team. Things we are looking for in the next roll out would be a more interactive dashboard that links all workflows assigned to one person. Review Source Response from LogicGate April 2, 2020 Hi Denny, Thank you so much for the feedback! We love to hear that the applications have been so easy and quick to roll out and that you've found that your end users are adopting the interface easily. An updated "Home Screen" is part of our Product Roadmap for this year, which will hopefully allow end users to be able to see their assignments across all applications. Please reach out with any other feedback! We appreciate it. -Mary Beth, Customer Success Team @ LogicGate NK Nina K. Risk Manager Financial Services Used the software for: Less than 6 months ### "Great customizable platform" March 31, 2020 5.0 Overall I have been extremely impressed with the support and customer service provided by LogicGate during our first 6 months. They respond to queries very quickly and are always happy to jump on a call to provide assistance. We have used the platform primarily to implement incident management within our business which has been a great success and are looking forward to rolling out further applications such as third party risk management, risk and control self assessments, and many more. Pros \- Completely customizable to your business processes as you develop each application to fit your business - Easy to use and visually attractive which was key for us as we are a FinTech business and the majority of our workforce are between 20-35 - Able to roll out and implement in an agile way with the ability to modify as users provide feedback - Simple to build with drag and drop functionality (no need for deep technical coding knowledge, etc) Cons \- The reporting functionality of the platform is still limited but continuous enhancements are being rolled out by LogicGate - You need to be prepared to dedicated resources to build out other applications of the platform once LogicGate has supported with building your first "use case" Alternatives considered [ZenGRC](https://www.capterra.com/p/157713/ZenGRC/) Reason for choosing LogicGate Risk Cloud Simplicity, scalability, and ability to fully customise to our business Review Source CK Connor K. Senior Third Party Management Analyst Financial Services Used the software for: 1-2 years ### "Very Thorough and Intricate Software" November 10, 2021 5.0 Very great experience with an amazing customer excellence team. Pros The ability to create your own builds to adhere to your organizational structure and policies and procedures. Cons Software tends to have bugs and lacks certain features. Review Source sW stuart W. ISIT Security Compliance Analyst Security and Investigations Used the software for: 1-2 years ### "Risk Cloud ... the way to move off Excel" July 13, 2022 5.0 An easy tool to understand and use.. Pros This tool allows you to either adopt and bring simple processes from your way of working With simple workflows it allows you to develop your processes over time and gives you the tools to be in control to do it Cons On the reporting side there are dashboard and reporting which are easy to set up.... it would be nice to be able to set metrics within certain sections Review Source DJ Dane J. Risk and Compliance Analyst Legal Services Used the software for: 1-2 years ### "Dane Johnston - review" November 24, 2021 5.0 The tool is great and the team is very east to work with, from background support to full, hands-on implementation. Pros The overall flexibility of applications that can be customized to meet a specific organization's needs. Cons While it is not often, sometimes our organization has a need for a feature that is not currently supported by LogicGate. However, LogicGate is more than willing to submit a feature request, and many that our organization have been interested in, have come to fruition Review Source LB Laura B. Compliance Manager Financial Services Used the software for: 6-12 months ### "Logicgate Review" March 21, 2024 5.0 Pros The product is very customizable. If your program doesn't exactly fit with the pattern or you want to add an extra app that's not normally included in GRC software, there are lots of options to set up your workflows the way that works for you. Cons There is a bit of a learning curve when you start using it, but once you catch on to how things are set up, it's very systematic and consistent. Review Source RS Rhonda S. Associate Compliance Specialist Insurance Used the software for: 1-2 years ### "An Amazing , Efficient, tool!" February 9, 2022 5.0 I absolutely love working with LogicGate! Pros The ability to customize the layouts and functionality to fit each of the different tasks and business processes in our department. Cons I wish there was an option like, "previous screen" or a "back" button, to use in cases where a field was missed when entering information. Review Source aB afzal B. IT GRC Biotechnology Used the software for: Less than 6 months ### "Great product" March 21, 2024 5.0 Still in the implentation phase but so far it has been great experience. Pros Flexibility and out of box functionality, cost effective. Cons User interface could be better while it is user friendly, in some cases there are too many click to get to information that could be available immediately. Review Source VR Verified Reviewer Compliance Officer Financial Services Used the software for: 6-12 months ### "Great Workflow Tool" March 7, 2019 5.0 LogicGate has been a great asset to implement automated workflows, without having to have a designated IT spend many months building something out. The LogicGate support team is absolutely awesome, they always quickly respond to any questions and are extremely helpful. Pros The tool is very flexible to create workflows for many different use cases. The ability to easily make changes in real-time is extremely helpful when building out new processes and procedures. Cons There is a steep learning curve to understand how to initially begin building, and the online help center articles do not often go into enough detail to understand how to utilize different functions. Review Source ZK Zeynep K. Regulatory and Compliance Manager Broadcast Media Used the software for: 6-12 months ### "All in one risk management in cloud" September 20, 2022 5.0 Pros Risk Cloud is a comprehensive yet advance risk compliance management platform that runs entirely in the cloud. Cons Not having a free trial period is a crucial missing aspect of the platform, also not having a free version is a serious missing point too. Review Source EG Eric G. PM Risk Analyst Hospital & Health Care Used the software for: Less than 6 months ### "TPRM for Healthcare" March 21, 2024 4.0 Pros support and ease of use help desk was informative Cons 101 and 201 test were a little on the difficult side Review Source KM Kevin M. Sr. Enterprise Risk Management Specialist Logistics and Supply Chain Used the software for: Less than 6 months ### "LogicGate Review" March 21, 2024 4.0 Pros I like the ability to customize the modules to fit our needs. Additionally, the implementation support provided through Risk Rising has been excellent. The ability to link workflows and report out information has been valuable for executive reporting. Cons It is difficult to build with no ability to bring back things you may have changed or deleted. Overall though, the roadmap LogicGate has laid out I believe will address many of the pain points. Review Source MR MARK R. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Risk Admin / User - great experience !" November 28, 2023 5.0 Pros Flexibility in configuration for a global org Cons Dashboard reporting - but we will get what we need through PowerBi Alternatives considered [Diligent One Platform](https://www.capterra.com/p/268087/Diligent-One/)[AuditBoard](https://www.capterra.com/p/148230/SOXHUB/) Review Source JV Jeroen V. Head of Risk Management Insurance Used the software for: Less than 6 months ### "Flexible, intuitive GRC platform" June 21, 2019 4.0 We started using LogicGate to decentralize risk management and incident management. All users can now always track their risks and submit any incidents. Pros LogicGate provides a very flexible platform for modelling business process workflows. It has a very intuitive drag and drop interface, no coding needed. The biggst challenge is knowing what you want. If you get stuck, there is excellent customer support. They focus on getting you to understand their platform, so that you can make modifications yourself. LogicGate sells their platform instead of hours. Cons LogicGate is fairly new, so some functionality is still missing or in rare cases not working properly and documentation can be improved. However, they make up with customer support, which is very quick to help resolve the issues and the dev team quickly fixes bugs. 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