--- title: "Gymdesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gymdesk Software - reviews, pricing plans, popular comparisons to other Martial Arts products and more." source_url: "https://www.capterra.com/p/148663/Martial-Arts-on-Rails/" page_type: "product" language: "en" --- # Gymdesk Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gymdesk ## What is Gymdesk? Gym owners use our martial arts software to streamline their business. Manage your members, receive automatic payments, and make smarter business decisions with beautiful reports. Impress and retain your members by elevating their experience and get them talking about your school. Increase your revenue with easy setup sales automation. Build your own website in minutes using our templates to capture more leads. No sales call required- try it free for 30 days to make sure it’s right for you. ## What is Gymdesk used for? [Martial Arts](https://www.capterra.com/martial-arts-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 148 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 2% Starting price $75 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fitness / 2026 - Gym Management / 2025 - Membership Management / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... - Attendance Tracking / 2026 - Club Management / 2026 - Dance Studio / 2026 - Fitness / 2026 - Gym Management / 2026 - Gymnastics / 2026 - Martial Arts / 2026 - Membership Management / 2026 - Pilates Studio / 2026 - Scheduling / 2026 - Spa / 2026 - Sports League / 2026 - Subscription Management / 2026 - Yoga Studio / 2026 Our "Best of" badge program showcases products with the highest ratings... - Attendance Tracking / 2025 Rating Breakdown 4.8 +− Features4.6 Value for Money4.8 Ease of Use4.7 Customer Service4.9 Rating Breakdown 4.8 Features4.6 Value for Money4.8 Ease of Use4.7 Customer Service4.9 ## Gymdesk Reviewers Verdict Updated August 2026 AI summary - Gymdesk suits small fitness businesses and martial arts studios seeking simpler membership and admin management. - Users most consistently value its straightforward interface, accessible membership management, and responsive customer support. - It helps teams reduce manual admin tasks by centralizing billing, attendance, and member communications. - Buyers should weigh a few practical considerations: some users mention limits in student check-in customization and frustrations with the website builder. - It fits organizations prioritizing ease of use and core member management, but those needing advanced website tools or bulk student actions may find gaps. ## Gymdesk alternatives Highest Rated [4.8 (346)](https://www.capterra.com/p/150357/Teamup/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (356)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (332)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (55)](https://www.capterra.com/p/131178/OnMat/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/alternatives/) ## FAQs about Gymdesk Overview ### What problems does Gymdesk solve? Gymdesk solves scattered membership administration, missed payments, manual attendance tracking, and disconnected communication by combining billing, contracts, class booking, check-ins, lead follow-up, and member messaging in one system. Martial arts schools, gyms, studio owners, and front-desk staff benefit most by reducing paperwork, setup friction, and day-to-day admin headaches. Answer based on 113 reviews Overview ### Which roles and teams benefit most from Gymdesk? Gymdesk is most used by gym owners, head instructors, and operations managers who run martial arts schools and fitness studios. Executives use it to oversee memberships, billing, and business performance, while instructors and front-office staff rely on it for class scheduling, attendance tracking, student communication, and day-to-day administrative workflows. Answer based on 147 reviews Overview ### What company size and industries is Gymdesk built for? Gymdesk is built primarily for small fitness and martial arts businesses, with 99% of reviewers from small businesses and 1% from midsize companies. It serves gyms, martial arts schools, boxing, MMA, yoga, gymnastics, wrestling, pilates, and CrossFit operations, especially in Sports at 43% and Health, Wellness and Fitness at 42%. Answer based on 148 reviews Features and Usability ### What are the key features of Gymdesk? Gymdesk includes core gym management features like membership management, attendance tracking, class scheduling, and recurring billing with payment processing. Differentiating capabilities include belt ranking classification, website builder tools, member portal access, and integrated email and SMS communication, with reporting dashboards and lead tracking supporting daily operations. Answer based on 66 reviews Pricing ### How much does it cost and what fees or limitations are included? Gymdesk starts at $75/month for the Micro Gym plan, with Small Gym at 100, Medium Gym at 150, and Large Gym at 200; Enterprise pricing is custom. A free version and 30-day trial are available. Reviewers describe pricing as transparent, with no implementation fees or contracts, though some note family pricing and event pricing limits. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Gymdesk integrate with? Gymdesk integrates with Stripe, Square Payments, authorize.net, GoCardless, Gmail, ActiveCampaign, and Google Analytics 360. It connects to 12 third-party tools overall, with catalog integrations also covering Zapier, Wix, WordPress, Squarespace, Microsoft Excel, Mailgun, Kisi, and Square Point of Sale. Answer based on 29 reviews Getting Started and Support ### How easy is it to onboard and train a team on Gymdesk? Gymdesk is generally easy to onboard for owners and staff, with live online sessions, video tutorials, and documentation available for training. Reviewers say self-starters and smaller teams often get set up quickly, while admins, first-time software users, and staff handling settings or permissions may need a couple of weeks and occasional support. Answer based on 17 reviews Getting Started and Support ### What customer support options does Gymdesk offer, and how do users rate the experience? Gymdesk offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and effective for troubleshooting, with quick fixes and feature follow-through. Some reviewers, however, report slower replies, unclear help articles, and frustration around reaching support by phone when issues are urgent. Answer based on 66 reviews Membership management ### How good is Gymdesk for managing memberships? Gymdesk handles core membership management well for martial arts schools and similar fitness businesses. It tracks member profiles, ranks, programs, contracts, renewals, billing, and communication in one place. Many owners find it easy to use, though some want better bulk actions, family account handling, customization, and deeper reporting. Answer based on 54 reviews ## Who uses Gymdesk? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 286 Martial Arts reviews Capterra data shows that buyers of martial arts software rank the following features as their top priorities: - **Recurring/Subscription Billing** (**69%** of reviewers rated this feature as critical) - **Student Management** (**61%**) - **Electronic Payments** (**64%**) Gymdesk supports all three of the features reviewers value most: **Recurring/Subscription Billing**, **Student Management**, and **Electronic Payments**. Together, these capabilities help martial arts businesses manage memberships, keep student records organized, and collect payments more efficiently, allowing teams to reduce admin work and maintain more consistent cash flow. Recurring/Subscription Billing 4.8 (20) 65.00% of 20 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Student Management 4.8 (37) 67.57% of 37 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Electronic Payments 4.9 (22) 54.55% of 22 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Registration Management 4.6 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Billing & Invoicing 4.7 (47) 70.21% of 47 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Payment Processing 4.5 (44) 70.45% of 44 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Gymdesk 117 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Belt Ranking Classification: Upload belt statuses and badges to student accounts - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Financial Reporting: Generate reports to assess the financial performance of an organization - Fitness Performance Tracking: Tracks fitness and exercise performance - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Student Management: Database of students to track personal information of individuals and families - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Subscription Plan Management: Manage the subscription plans of all active members - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (145) 4.6 Based on 145 reviews ## Pricing Value for money 4.8 (142) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/pricing/) Micro Gym $75.00 Other,Per Month It includes: - All Features Included - Newly Opened Gyms up to 50 Members - Responsive Gym Website - Unlimited Staff Accounts - Up to 50 Active Members\* Small Gym $100.00 Other,Per Month It includes: - 51-100 Active Members\* - All Features Included - Responsive Gym Website - Smaller Gyms up to 100 Members - Unlimited Staff Accounts Medium Gym $150.00 Other,Per Month It includes: - 101-200 Active Members\* - All Features Included - Medium Sized Gyms up to 200 Members - Responsive Gym Website - Unlimited Staff Accounts Large Gym $200.00 Per Month It includes: - 201-400 Active Members\* - A Larger Gym up to 400 Members - All Features Included - Responsive Gym Website - Unlimited Staff Accounts Enterprise Contact Vendor for Pricing It includes: - All Features Included - Custom - Responsive Gym Website - Unlimited Staff Accounts Value for money 4.8 (142) 4.8 Based on 142 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (141) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (141) 4.9 Based on 141 reviews ## User reviews Overall rating 4.8 Based on 148 reviews Filter by rating 5(129) 4(15) 3(1) 2(3) 1(0) Mentioned topic Sorted by most recent AB Avigayil B. Director Sports ### "Basic Software with Industry Trailing Features and Customer Service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 16, 2025 We first started using Gym Desk at the end of 2024. In January 2025, we fully switched from a previous CRM (Zen Planner) to using Gym Desk full-time for managing our martial arts school of ~350 members. By every account, we switched to Gym Desk at precisely the worst time. The company has changed in all the wrong ways (acquired by private equity), causing both gym \[sensitive content hidden\] and members to suffer from this transition. If you are looking for a basic CRM that can process automated monthly payments, Gym Desk is a suitable option. If you require any additional functionality, such as using a schedule, booking, attendance, private lessons, financial reporting, etc. I'd avoid this platform. It just cannot keep up with tasks beyond member sign-up and automated billing. The quality of customer service has declined so fast, even in the short time we've been clients. You will wait a week for a reply that doesn't even solve a problem or answer a question. Pros I was drawn to Gym Desk because they employ what I perceived to be trustworthy business practices, including integration with third-party payment processing, transparent pricing, and no contracts for using their software. Cons \- Weak reporting and bulk action capacity. You can only view/select a maximum of 100 members at once, and the bulk actions are extremely limited, forcing many changes to be made in each individual membership. For example, there is no option to bulk upgrade student belt rankings or even filter by age or unsigned documents. - Customer service is only available via email, and it can be quite slow. - Poor design flow navigating within the platform - the system flashes to different windows with stark appearance changes when you click around settings and navigate different tabs. - Limited customization for email notifications and automations. - No ability to book "appointments" aka private lessons without adding memberships and pre-scheduled timeslots. - Duplicate workflows with varying "features" instead of a single optimized approach. For example, the key features for calendar management: booking students, cancelling bookings, and checking in are not available in the same spot/workflow. - No staff app = no effective approach for tracking accurate attendance. Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Zen Planner offered proprietary payment processing with no access to data or reporting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Avigayil, Thanks for taking the time to share your feedback as always. I reached out earlier this week to reconnect to review a few of these items on your list that Gymdesk can handle (selecting more than 100+ members, bulk promotions), as well as showcase a few upcoming enhancements on our schedule & booking functionality that I think you'll be excited about based on our conversations! As we continue to grow in this next phase, we'll be increasing the velocity of our efforts, both on the support side & rolling out updates for our customers. With respect to support, we do currently offer live chat and in the coming weeks we'll be offering phone callbacks for customers that need to speak with someone. As always, don't hesitate to reach out to me or the team if you need anything. -Jay Wilson VP of Customer Success, Gymdesk KS Kimberly S. Operations Director Recreational Facilities and Services ### "Excellent for managing a karate school" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 When we first started implementing Gymdesk, we took advantage of the ability to ask questions via a Zoom consultation, which answered many of our initial questions regarding set-up and integration. After two months up and running our school, it has proven to be well worth the investment! We have had an excellent experience thus far and anticipate continuing to enjoy this interface for years to come! Pros Gymdesk was easy to learn and implement. We enjoy having an all-in-one solution for managing our member lists, program registrations, payment processing automations, check ins and attendance tracker. Managing our school calendar in the Gym Schedule section has worked well and integrated well into our external website. Cons The only frustrations we have consistently encountered are from parents desiring to sign up more than one student member at a time. Having to do the entire registration process separately for each of their kids is time consuming and has an high time cost. They have also expressed a desire to have a parental non-member account to manage their karate students’ memberships from, as opposed to designating an arbitrary child to be the Primary family member account. Alternatives considered [Clubworx](https://www.capterra.com/p/141410/ClubWorx/) [Spark](https://www.capterra.com/p/169855/Spark/) [EMC SourceOne](https://www.capterra.com/p/168519/EMC-SourceOne-Archiving/) [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Reasons for choosing Gymdesk This met all our needs beautifully and affordably! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Andrew F. Owner Health, Wellness and Fitness ### "Fabulous Gym Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 Gymdesk is by far the best fitness gym software and have set the bar high. Their customer support is fantastic. Highly recommend! Pros Easy to use, clean & dynamic platform, tracks class attendance and students progress, belt ranking, etc. Cons None. They have been amazing every step of the way. From on onboarding, to training, videos, emails, etc. Switched from [Spark](https://www.capterra.com/p/169855/Spark/) Spark made 17 mistakes within 4 months. Did not except accountability, or responsibility for there reckless & careless actions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP DENA P. owner Health, Wellness and Fitness ### "GYMDESK rocks!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 Excellent! I have used multiple platforms over the years, and NONE were as simple and straightforward as Gymdesk! Pros The simplest program to use. It's dummy-proof! The BEST thing about Gymdesk is the customer service. Everyone is sooo helpful!!! Cons There is really nothing I can complain about! Okay, I take that back. This review is dumb! There is nothing I have not liked, so I don't know why I have to write out this long answer. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) square charged for little things and did not have as many features mindbody was difficult to use and expensive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 12, 2025 Thanks so much for taking the time to share your feedback Dena! We appreciate your partnership and please don't hesitate to reach out if there's ever anything we can do to help. -The Gymdesk Team LB Logan B. COO Non-Profit Organization Management ### "Great value and great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 I was able to get setup extremely quickly and make it work for our use case. I evaluated many other vendors and GymDesk was one of the only ones that didn't lock me into a proprietary payment processor/hardware, didn't require implementation fees or contracts, and was very transparent and affordable with pricing. Pros The onboarding and live support was fantastic. I was truly impressed with everyone I interacted with and the company's willingness to take my feedback. I also love the fact the there's no implementation fees or contracts. Cons The platform is a bit restrictive, would be great to have more flexibility in the configuration and customizations. Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/) [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Reasons for choosing Gymdesk Service, Price, Self-Service Kiosk support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2025 Thanks so much for your partnership and sharing your experience Logan! We'll reach out on the configuration piece as it's possible we have some options to solve for what you're looking to do. We have plenty of configuration settings, so we'll see if we can help! Thanks! -The Gymdesk Team KR Kyle R. Owner and Head Coach Sports ### "Gymdesk is my hero as a small business owner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2025 Can’t complain, highly recommend using the software for businesses Pros Attendance tracking and signing up new members at my bjj academy, all the students love using the app and checking in to class is seamless. Cons Need to be able to add videos to content just for members Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Adam P. Owner Health, Wellness and Fitness ### "Gymdesk Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 Excellent. We have over 200 clients and all love how easy the information is available Pros Ease of access for information to clients Cons More customizable options for testing/promotion Alternatives considered [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Reasons for choosing Gymdesk Other users said Gymdesk is better and cheaper Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Al S. Owner Sports ### "Great price " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 10, 2025 Great easy to navigate. Also to set up works great with my website Pros Easy friendly to use. Also for the price is great lots benefits and different ways to use Cons Nothing at the moment. If I find something will post it Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reasons for choosing Gymdesk Price and easy to use. Both for me and new students Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Mary W. Manager Sports ### "Gymdesk is Best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2025 We just opened our academy, had a lot going on especially moving our lives interstate. Gymdesk was recommended by a few other gyms when I was tossing up different softwares. I researched it, and I loved the features. It's straight forward and super easy to use. Makes my admin life a whole lot simpler Pros It's super easy to use and most importantly if I have any questions, I shoot the team an email and I get an extremely helpful response within 24 hours. Cons Only stripe can take bank transfer payments Alternatives considered [Clubworx](https://www.capterra.com/p/141410/ClubWorx/) Reasons for choosing Gymdesk Ease of features, previous gym we trained at used clubworx and I wanted a different software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 3, 2025 Mary - Thanks so much for taking the time to provide your feedback. We're so thrilled to hear that we've made a positive impact, especially at a busy time in your life! We did want to let you know that we have multiple options for bank transfer payments. If you'd like to learn more, feel free to reach out to our team at support@gymdesk.com or check out the article below. https://docs.gymdesk.com/help/payment-processing Thanks again for your feedback and your partnership! -The Gymdesk Team AR Alec R. Owner, Manager Health, Wellness and Fitness ### "I want to like it more than I do" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 17, 2024 GymDesk is overall a really simple software and offers a lot of potential to be one of the better ones out there. I've used a lot of different gym CRMs, and no software has ever offered everything I needed; GymDesk is in the top 5. I think the best feature of the system is the member management, specifically because we have multiple age groups, programs, and rankings. We can customize all sorts of rank and program requirements and associate those to belt testing and grading, etc. There are apparently updates on the way to improve their event management side, allowing for variant pricing options. Until then, the only option is to make every event free, and then charge appropriately in the POS, but then the rosters are not connected. The Growth charts are a nice touch but the details are not adjustable and running custom reports is not really a function, despite being told you can filter lists...not enough. Lead management gets the job done, and the automation section has a lot of potential but is limited in scope. I really want to like this software and I've been patient for updates to improve the little things but it tends to be almost great at a lot of things, yet not great enough at most. Pros member profile management is thorough, rank and program management is great, contract setup is really simple, and the interface is easy to navigate. Customer Service is friendly and has good response time. Cons Reporting is extremely limited and not entirely clear with the information it presents. Event management is poor. Switched from [MyStudio](https://www.capterra.com/p/177467/MyStudio-App/) more functionality and a richer feature list. Alternatives considered [Spark](https://www.capterra.com/p/169855/Spark/) [Momence](https://www.capterra.com/p/229516/Ribbon/) [Kicksite](https://www.capterra.com/p/131168/Kicksite/) [PushPress](https://www.capterra.com/p/172781/PushPress/) Reasons for choosing Gymdesk I used Spark previously and wanted to try GymDesk as an alternative but I should have gone back to Spark with the way things have been thus far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 27, 2024 Alec - Jay here, Gymdesk's new Customer Success leader. First off, thanks for taking the time to share your feedback. We're at an exciting phase of our growth and feedback like yours helps us continue to invest in the right areas. As you mentioned, variable pricing options is in the works. I'd love to more deeply understand what would move the needle for you in reporting and automations. I'll shoot you a message to see if we can connect. Thanks again for your partnership and feedback! [View all Reviews](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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