# Gymdesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Gymdesk the right Gym Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148663/Martial-Arts-on-Rails/reviews

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Gymdesk

4.8 (148)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Gymdesk

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

CP

Cameron P

Head Instructor - OwnerSports, Self-employedUsed the software for: Less than 6 months.

“Gymdesk fits all of our business needs for tracking memberships, hosting a website and communicating with clients - it is extremely user friendly and customer service is on point!“

October 11, 2024

SM

Sean M

Owner, Head InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Our only issue with website builder is that it downgrades our quality of photos and images don’t fit properly and are not scale able to fit.“

September 11, 2024

HL

HANWEI L

HEAD COACHHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“They provide a pretty decent website along with the monthly subscription which is vital to small business owners like me as I didn't want to sink in website design and start up cost.“

July 12, 2024

AB

Avigayil B

DirectorSports, 2 - 10 employeesUsed the software for: 6-12 months.

“For example, there is no option to bulk upgrade student belt rankings or even filter by age or unsigned documents.“

October 16, 2025

LB

Logan B

COONon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“I evaluated many other vendors and GymDesk was one of the only ones that didn't lock me into a proprietary payment processor/hardware, didn't require implementation fees or contracts, and was very transparent and affordable with pricing.“

May 9, 2025

AR

Alec R

Owner, ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“The Growth charts are a nice touch but the details are not adjustable and running custom reports is not really a function, despite being told you can filter lists...not enough.“

December 17, 2024

GC

Graham C

Dojo HeadSports, Self-employedUsed the software for: Less than 6 months.

“Gymdesk allows me to automatically send my invoices and generate new ones without me needing to amend or change anything.“

June 24, 2024

AB

Avigayil B

DirectorSports, 2 - 10 employeesUsed the software for: 6-12 months.

“No staff app = no effective approach for tracking accurate attendance.“

October 16, 2025

## Showing most helpful reviews

Showing 1-25 of 148 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ginda R.  
TEACHER MANAGER  
Education Management  
Used the software for: 1-2 years

### "RECOMENDED APPLICATION FOR YOUR GYMS"

July 31, 2024

5.0

Pros

this is easy application to use because it can help me to manage the teacher's schedule of workout!!

Cons

there are no problems inside the application and i use it well

Review Source

AP

Adam P.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Gymdesk Feedback"

March 13, 2025

5.0

Excellent. We have over 200 clients and all love how easy the information is available

Pros

Ease of access for information to clients

Cons

More customizable options for testing/promotion

Alternatives considered

[Kicksite](https://www.capterra.com/p/131168/Kicksite/)

Reason for choosing Gymdesk

Other users said Gymdesk is better and cheaper

Review Source

RQ

Ryan Q.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Usable but I would recommend different gym software"

April 29, 2023

2.0

Gymdesk runs and works in the many essential areas but there are many obvious flaws

Pros

Nice looking interface, easy to use dashboard. Very easy initial set up compared to a competitor service I was also using. Many things just work. Staff responds to problems quickly enough for what I imagine is a small company, but the company doesnt have the resources to continue development to deal with what I feel are obvious issues.

Cons

Very few customization options. No integrated parent/guardian option on sign up forms and waivers (has to be done custom), which for software catering to martial arts businesses is a little ridiculous. Cumbersome to set up document and membership options and difficult to individualize membership options outside of the template you've created (although you can discount or add signup fees, etc). Students uploading profile pictures from all webcams come out with wrong aspect ratio and make my business look unprofessional. Cannot disable capchas on signup forms (among other elements that cannot be customized). Essential membership documents are not required to be signed right away and add an extra step for staff that can easily be missed when I feel the software should be able to automate this task.

Alternatives considered

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reason for choosing Gymdesk

wellness living was difficult to get set up, particularly when it came to merchant processing

Switched from

[GymMaster](https://www.capterra.com/p/57469/GymMaster/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

wanted to try new gym software

Review Source

Response from Gymdesk

June 29, 2023

Hi Ryan, Sorry to hear you did not have a good experience with our product! We wanted to follow up and see if we could address some of your concerns - \* We do have integrated parent / guardian options, both a signature requirements for waivers, and as contacts \* You can require membership documents to be signed during sign up (it's an optional setting) If you could let us know what is missing for you with regards to customizing your memberships and sign-up forms, we'd love to take a look. Also, we'd be happy to take a look at any uploaded member photos that did not look right, though we are limited in what what we can do with the assets members upload themselves. Please reach out to us at support@gymdesk.com and let's chat!

JL

Jeff L.  
Owner and Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best Gym Owner App on the Market"

November 11, 2024

5.0

It is an easy-to-use and modify application for any gym.

Pros

Gymdesk took me 2 days to fully set up for my new gym. As I grew and needed to change and adapt certain aspects, I could do it on the computer or from the app in a matter of minutes. When I had a question about merging clients, they were super responsive and gave easy instructions.

Cons

I like it all. I have not had any issues.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody is not user friendly and is a bunch of patchwork that takes hours to change anything.

Review Source

MD

Matthew D.  
Co-owner and coach  
Sports  
Used the software for: Less than 6 months

### "Awesome software"

September 17, 2024

5.0

Awesome software. Everyone finds it easy to use. No real complaints at all.

Pros

Easy to use, logical UI, helpful staff. It's very enjoyable, and leagues ahead of the others I tried.

Cons

Checking in history isn't saved.. I guess if you use the front desk app it might, but that's a whole load of overhead for us. Also seem to have 2 waivers being signed sometimes somehow, dunno how or why there are two 😄

Alternatives considered

[Martialytics](https://www.capterra.com/p/136339/Martialytics/)

Reason for choosing Gymdesk

Martialytics has a horrible UI and poorer features.

Review Source

Response from Gymdesk

November 6, 2024

Matthew, Thanks so much for taking the time to share your feedback. We're thrilled to hear that you've had a great experience. We also did want to offer support for the cons you referenced. If you see duplicate waivers, that’s usually because the document is assigned to both memberships and the sign-up form. You’ll want to remove the waivers from your memberships to prevent this. To remove the documents from memberships, click on the “Members” tab -> click “Memberships” -> click the pencil to edit the membership -> under the “Documents” section, uncheck the document. Do this for each membership. As far as the check-in history, we'd be happy to troubleshoot that for you, as it should be logged. Could you reach out to our support team (https://gymdesk.com/contact) with an example and we'll get that sorted for you? Thanks so much for your partnership! -The Gymdesk Team

SM

Sean M.  
Owner, Head Instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Roots Mixed Martial Arts review "

September 11, 2024

5.0

9/10 love everything about the software, it’s helping us grow rapidly!

Pros

We love everything about it other than the website builder. Managing leads, students, emails, waivers, pretty much whatever has been super easy..

Cons

Our only issue with website builder is that it downgrades our quality of photos and images don’t fit properly and are not scale able to fit.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Gymdesk

We loved the presentation and explanation of the product by the agent. It fit our needs and price was great.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

I opened up my own martial arts school, instead of working for someone else.

Review Source

LB

Logan B.  
COO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great value and great service"

May 9, 2025

5.0

I was able to get setup extremely quickly and make it work for our use case. I evaluated many other vendors and GymDesk was one of the only ones that didn't lock me into a proprietary payment processor/hardware, didn't require implementation fees or contracts, and was very transparent and affordable with pricing.

Pros

The onboarding and live support was fantastic. I was truly impressed with everyone I interacted with and the company's willingness to take my feedback. I also love the fact the there's no implementation fees or contracts.

Cons

The platform is a bit restrictive, would be great to have more flexibility in the configuration and customizations.

Alternatives considered

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Reason for choosing Gymdesk

Service, Price, Self-Service Kiosk support

Review Source

Response from Gymdesk

May 12, 2025

Thanks so much for your partnership and sharing your experience Logan! We'll reach out on the configuration piece as it's possible we have some options to solve for what you're looking to do. We have plenty of configuration settings, so we'll see if we can help! Thanks! -The Gymdesk Team

KR

Kyle R.  
Owner and Head Coach  
Sports  
Used the software for: Less than 6 months

### "Gymdesk is my hero as a small business owner!"

April 30, 2025

5.0

Can’t complain, highly recommend using the software for businesses

Pros

Attendance tracking and signing up new members at my bjj academy, all the students love using the app and checking in to class is seamless.

Cons

Need to be able to add videos to content just for members

Review Source

JS

Jerry S.  
Head Coach Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Small to medium gyms highly recommend."

October 23, 2024

5.0

Very good, streamlined everything so far. Daunting task of a new gym, kids members, uniforms and sales all simplified with gym desk.

Pros

Simple, easy to use platform. No crashes, lagging or interruptions between client and gym. Underestimated this software, worth the price.

Cons

We are using our own website portal which means another cost for us but have not had enough experience with the provided website to use yet.

Review Source

KM

Kris M.  
Business owner  
Sports  
Used the software for: 1-2 years

### "Quality Product, easy access and spot on to work with. "

October 2, 2024

5.0

Super easy to install, fast interface and integration for my needs. Love it.

Pros

Easy to work with, great interface, like the flexible options!

Cons

No real complaints… Maybe customized belt test promotion option!

Switched from

[Kicksite](https://www.capterra.com/p/131168/Kicksite/)

Needed a faster interface and easy to use.

Review Source

PS

Paul S.  
Owner & Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent! Highly Effective Gym Management Tool!!"

July 21, 2023

5.0

Overall, I am VERY happy with the decision to begin using GymDesk for our membership management. It is easy for us and our members, the price is very reasonable, and the value is DEFINITELY there!

Pros

We struggled to find an effective tool for tracking our members, memberships, and leads within a single tool. The ability to input leads and walk through the onboarding process with them and follow them through to membership and renewals has been a game-changer for our administrative functions. Additionally, the ease with which we were able to integrate our existing payment processing systems has been nice (since we don't need to get multiple processors). The website templating is also a nice tool. We are not particularly skilled at making and managing websites, so having this template has been super nice. Well done!

Cons

There are only a couple of tools that don't have quite the robustness that I would like. Specifically, the skills tracking tool is a great idea, but I would like to be able to customize it a little bit more that I can now.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reason for choosing Gymdesk

The primary reason for trying Gymdesk first was the cost difference. We wanted to try the lower cost one first and reserve the option to upgrade if necessary. We have been pleasently surprised with our experience and have no intention of switching to another tool if we do not need do.

Review Source

JB

Jason B.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "'Martial Arts on Rails' is worth your attention. Try it out!"

September 30, 2021

5.0

Overall experience to date has been very good. I have received excellent customer service. Due to COVID-19 temporary shutdown of my gym/dojo, I had some time on my hands to do a detailed review and trial of this software. I have looked a several systems over the past couple of years in detail and used another system for 12 months prior to moving to Martial Arts on Rails. Although it doesn't do 100% of what I wanted, it is very close and improving all the time. Remember there is no such thing as a perfect system. This software does a good job of majoring on the majors and is growing and adding new features and feature improvements continually based on user feedback. Keep up the fantastic work Martial Arts on Rails!

Pros

\- Ease of use. - Ability to easily communicate via Text Message or Email in bulk to members/database without leaving the system or having to export to another system. - Member Portal very useful. - Overall features combined equals a great product. - Support has proven to be very responsive.

Cons

\- At time of writing, there are limited integration options e.g. No 'Zapier' integration. However, for most users I believe you won't need another system. That's one of the benefits of this software. - There are work arounds, however at time of writing there is no customised tagging system for member database. - Even though I believe they have an easy Family management feature. At time of writing there is no easy way to communicate directly with a parent/guardian of a child student. For example, currently the email would be addressed directly to the child, not the parent/guardian.

Alternatives considered

[Martialytics](https://www.capterra.com/p/136339/Martialytics/)[Clubworx](https://www.capterra.com/p/141410/ClubWorx/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing Gymdesk

\- Looks good. - Easy to use. - Easy bulk communication via text or email. - Online Member Portal is more flexible than other solutions I reviewed. - Handles most things I require to create a complete solution for my gym/dojo.

Review Source

AL

Angela L.  
Owner/Operator  
Sports  
Used the software for: Less than 6 months

### "Top Value"

September 7, 2021

5.0

I am very pleased with our choice to go with maonrails. This system was initially meant for our yoga and fitness programs, but the benefits we are seeing in our karate programs is amazing. The students love how easy it is to use, they love the portal and payment option. The free website is easy to set up, with lots of choices to customize. We run a number of different classes using this program and it keeps us organized so we can focus on the classes rather than the back office. The report features are very helpful to keep each program separate. Overall, using this program has saved us hours of paperwork each week. It is the program we didn't know we needed until we tried it! Definitely would recommend giving it a try. Great customer service, great website and amazing tool to keep ranks, dates, payments, attendance and schedules organized!

Pros

The price was the selling point. Not the cost of the program, but the fact that there was not a tiered system for pricing. You know exactly what you are getting from day one! The program is also very easy to setup and use. The support is fantastic. Not being one that is up on all the latest technology, they took the time to walk me through things, step by step. They were answering my questions and assisting right away so I never had to wait.

Cons

Being in Canada, there are some features that cannot be used based on the payment processing company we use. There is none that allow same functionalities as in the US. I am sure it will be in a future update.

Alternatives considered

[RhinoFit](https://www.capterra.com/p/166393/RhinoFit/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reason for choosing Gymdesk

We were looking for a program with no additional/hidden fees for options. We wanted one price and know what was included without having to purchase/increase costs for updates. Wanted a no hassle program that would be user friendly for everyone.

Review Source

SC

Stephen C.  
Martial Arts Instructor  
Sports  
Used the software for: Less than 6 months

### "Nothing but amazing!"

October 9, 2020

5.0

Pros

The beautiful UI and overall feel of the software got us hooked! This software is on par if not better than most big named software out there that we have tried at a fraction of the price! Although there are a ton of amazing features, nothing comes close to how the customer service makes you feel when you join. Customer service is hands down the best thing about this software. If we have an issue they personally emails us back almost instantly to get it resolved! They are there anytime of day to assist and make sure the software is running at its full potential. The best of all is that they listens to feedback and actually implements them! WHAT? I've asked my recent software many times for what I thought were simple requests, and have always gotten a "we will see what we can do" response. The software is constantly being updated and cared for! Martial Arts on Rails has been one of the greatest decisions we have ever made for our school/business. Don't be like us and wait to get started. Sign-up now and see for yourself how amazing this software is!

Cons

There is nothing to dislike. If we have an issue the customer service finds a way to fix it. No matter what.

Alternatives considered

[RhinoFit](https://www.capterra.com/p/166393/RhinoFit/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reason for choosing Gymdesk

Pricing. Integrations to our current billing system. Beautiful UI and customization.

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Kept feeling like the price was going up while more and more restrictions were being added. We would contact customer support just for them to transfer me to another person who would then transfer us to another person, that would make us wait for an email that never arrived. Also It felt/looked like their software was stuck in the early 2000. Complete opposite of Maonrails!

Review Source

MP

Matthew P.  
Owner - Head Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Triple Seven Jiu Jitsu - Ventura, Ca. "

March 19, 2024

5.0

So far it has been Great! I would just like to be able to call and get a question answered.

Pros

I liked the Convenience and Price of Gymdesk.

Cons

Not being able to speak on the phone directly to customer service.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Reason for choosing Gymdesk

Quick and Easy - they also helped me set up! Price and Ease of Use .

Review Source

MC

Michael C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent software to manage a martial arts school"

December 2, 2021

5.0

I don't have to manually keep tabs on when students need to pay. It's much easier to have the system remind them rather than me. I like that fact that I can run the website, billing, attendance, and marketing all in one system!

Pros

The system is very straightforward and not difficult to learn. The support is fantastic. Any questions I had were addressed in a very timely manner. The price is right for a small martial arts school to be able to save time managing the business side of running a school.

Cons

Overall, the software is great but some a couple more customizations would be nice. Being able to customize the dashboard to display what is most important to the administrator. More customization on the website. Example, being able to change the link "Book" on the schedule to something else like "Free Trial Class". I use the booking function for leads rather than students. The check in screen can also be a little easier. Possibly have student names listed that are able to check in to next session available so they can just click on it.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Gymdesk

The biggest draw was the price and the ability to try the software for free.

Review Source

LM

Leigh-Ann M.  
Owner  
Sports  
Used the software for: 6-12 months

### "Best Martial Arts Specific Software We've Used, Exceptional Customer Service"

September 9, 2019

5.0

The customer service with MAonRails has been fantastic. Eran goes out of his way to help and answers quickly. They were also willing to work with us on price which for a small school is greatly appreciated.

Pros

The interface is clean, easy to navigate for students and administrator. Easy to customize and get up and running quickly. Like the family account feature, belt ranks are easy to create, add, and modify. Customer Service is fantastic, quick answers and always willing to help.

Cons

That each document cannot have a customizable email saved. A bit difficult to navigate belt ranks when different classes can count towards time in grade. Also, the gym schedule is not great. Would like to see a month at a time.

Reason for choosing Gymdesk

We did the free trial with CMS and the interface was messy, hard to navigate and the roll over had to be done by their tech. There were too many complicated back door options and buttons.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody was ridiculously expensive and did not care what so ever about small business. The martial arts version was nothing special and they had no plans to work on martial arts specific improvements.

Review Source

PB

Paige B.  
Business Administration Support  
Education Management  
Used the software for: 1-2 years

### "Amazing for moving from the old school ways "

September 4, 2024

4.0

Great! Effective in exactly what we needed. the different channels in managing members helped up update from our old school system.

Pros

The options to manage each membership and edit the clients details accurately. Keeping pricing continuously updated and getting reminders on if we need to update.

Cons

I very much love this service, however we did need to update our wifi to have the best and easiest running time

Review Source

Response from Gymdesk

September 10, 2024

Thanks for the review. We're glad Gymdesk has worked out for you and your gym!

SN

Sean N.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Makes operations smoother"

August 8, 2024

5.0

Pros

Simple to set-up and use, provides commonly needed features, making it easy to communicate with students, handle memberships, take payments, waivers/contracts, track prospective students, as well as provides small details that software we used in the past have overlooked (ability to close your gym operations for a period of time, so you don't have to manually freeze each member)

Cons

the freezing of memberships is counterintuitive, and requires some workarounds

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Bloated feature-sets and far more expensive

Review Source

BP

Becky P.  
Owner/CPT  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Really please with Gymdesk."

September 23, 2022

5.0

The support is really, really responsive. I am impressed with that. Almost always within an hour or two, or quickly next day. The best.

Pros

It 'sings' to me. So much software is not 'ready out of the box.' There was such a learning curve. Many charge, demo required etc. As a busy gym and yoga studio owner with some capacity to learn on my own, I was up and in this in less than 5 minutes...and understand most of it. From there, it has served me well on customer management, communications, booking and payments.

Cons

I could use some more specific things pertinent to how I run my businesses, but perhaps others don't. So I could use some customization on a few things. I also get confused from time to time on the forms/sign up/membership connections...I think that could be better explained. Again though, it may be how I run my business not necessarily what makes sense for most consumers.

Reason for choosing Gymdesk

I 'got' it. It is simple. For me, it just resonated with me and how I need my businesses to run. Once I used their support, I know I made the right decision.

Review Source

MG

Maurice G.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Great martial arts management software"

November 17, 2021

5.0

Pros

Great membership management, auto billing which is important, attendance tracking, sales & marketing Are great. The only email and text function is a game changer too! You have to pay a little extra but it’s a huge life saver to send messages out quickly to all members or to certain members.

Cons

I’d like to see this software give the member the ability to track their progress according to the program, ranks and promotion requirements. For example, when I set certain skills for a particular rank, the student cannot see what those skills are on their one member portal. They can see what rank they are, but not the skills associated with the rank.

Review Source

Response from Gymdesk

November 22, 2021

Hi Maurice, thanks for the positive review and continued support! We do have the option to show promotion criteria for the current to members, if you reach out we'd be happy to show you how to do that.

Kris M.  
Chief Instructir  
Sports  
Used the software for: Less than 6 months

### "The Best Martial Arts Software out there!"

August 15, 2022

5.0

I had started with a competing product and while it kind of did what I needed it was just... meh. I switched to GymDesk and could not be any happier - it does exactly what I was looking for in a school management software at a very reasonable price!

Pros

\- Easy to use - One stop shop - the creators have thought of everything - Simple for members - Website is connected directly to the back end which is connected to the online shop and Point of Sale which keeps everything simple

Cons

\- Would like a little more flexibility on the Design templates for the website - Sometimes the help can be a little tricky to navigate but jumping on the Live Chat solves things in minutes!

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[MyStudio](https://www.capterra.com/p/177467/MyStudio-App/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Kicksite](https://www.capterra.com/p/131168/Kicksite/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Review Source

Cindy G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Client management software for martial arts "

October 26, 2019

5.0

We needed client management software for our martial arts gym; I switched to MA on Rails based on the recommendation of another gym owner. The author has been incredibly responsive about small changes we needed. Overall, it does what we need well and with a simple, clean interface.

Pros

It is simple to use and handles all our needs (managing clients, gym shop sales, attendance, scheduling). It's very flexible about types of membership options, from drop-ins to monthly. I like that the clients can access their own account. It has good tracking for attendance, bill paying, lets us freeze clients when needed. It also has a basic web-site.

Cons

The attendance check-in is a bit confusing when you have multiple classes running.

Review Source

MS

Molly S.  
Owner  
Sports  
Used the software for: 6-12 months

### "Makes My Life So Much Easier"

January 30, 2020

5.0

Using Martial Arts on the Rails has made my life much easier. With the last management software I was using I had to spend hours on the phone and honestly just dreaded going in to the gym to work on the computer. I now have a lot more confidence in the way that I am managing the business, our programs and our memberships and I am more organized.

Pros

I have found that this software is easy to use. It is pretty intuitive as how to navigate through the system. It is easy to add, cancel and manage memberships. I like the simplicity of running attendance and financial reports. I have found the support to be great, I always get a quick response. I also like how it is easy for me as an owner to control what kind of access my other gym staff has access to.

Cons

The only one thing I have found that I have had trouble with is when I search for a member if they are frozen their name doesn't come up in the search. I have to go to the frozen tab to find them.

Review Source

ST

Sebastiao T.  
Owner and Chief Instructor  
Sports  
Used the software for: 6-12 months

### "Transformed our Club"

September 10, 2019

5.0

Prior to using Martial Arts On Rails we operated a manual system and as a consequence we were losing track of payments, grading, etc. For our club to continue to grow and provide the type of service our students deserve we did some extensive research of automated systems and opted for Manonrails as we found it to be a feature rich system which not only manages the basics very well but also allows you to monitor trends and provides a variety of metrics on the clubs performance and tools to help you grow the club. The sytem was created and managed by CEO who himself is a Martial Artist and therefore uniquely understands the needs of a martial arts club. In the event of any issues or queries the responsiveness of their customer support is nothing short of exceptional, we are on a different time zone here in Europe but that has never been an issue. Maonrails has totally transformed how we manage our clubs and we would have no hesitation in recommending them!

Pros

Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics...

Cons

Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature.

Review Source

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