# Page 4 | Gymdesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Gymdesk the right Martial Arts solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148663/Martial-Arts-on-Rails/reviews --- Gymdesk 4.8 (148) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Gymdesk ## Showing most helpful reviews Showing 76-100 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Estefan J. Academy Owner Sports Used the software for: Less than 6 months ### "Our go to for a martial arts facility management system" November 12, 2021 5.0 Pros displays all the information i need with easy to use navigation and simplified interface. Cons certain settings are hard to find. It would be nice to have them all in one tab called "settings" with tabs within that to separate payments, memberships etc. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing Gymdesk affordability, ease of use and modern interface Review Source JB Jason B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "6 month user" March 29, 2024 4.0 Pros Coustomer service has been a big help when questions arrive Cons Not very intuitive to set things up. Reason for choosing Gymdesk Referral and promptness of a real person getting back to me. Review Source SS Seiji S. Co-Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "New gym owner" August 19, 2022 5.0 Overall our experience has been extremely positive and have not once considered seeking out other software. Pros Gymdesk is a powerful tool that has so far met most of our needs as a new gym. Customer service is extremely fast and helpful. We have on multiple occasions inquired about features not present in the software and these have been rapidly implemented. Cons The gym scheduling can be a little confusing to manage and this can also affect the attendance tracking. Alternatives considered [Spark Membership](https://www.capterra.com/p/229881/Spark/)[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[RhinoFit](https://www.capterra.com/p/166393/RhinoFit/) Reason for choosing Gymdesk Price was a major factor. We liked that the software was built specifically for jiu-jitsu and so we knew that it would have many of the key features we were looking for Review Source DB Daniel B. Co-Founder and Designer Sports Used the software for: Less than 6 months ### "Consistency Bjj and Gymdesk" August 10, 2023 5.0 Pros We loved the fact about the Gymdesk's familiarity with Brazilian Jiu-Jitsu and the "no hidden fees". However, but makes us like it even more is the support that we receive - always assertive, friendly and tailored for our needs; big thanks to \[sensitive content hidden\] and team! Cons We don't really miss much, but would love greater customisation for embedded codes and overall design. Review Source CM Chris M. Owner & Head Instructor Sports Used the software for: Less than 6 months ### "Excellent Gym Management Portal" June 30, 2021 5.0 My overall experience has been positive. \[SENSITIVE CONTENT\] is very responsive to email questions. The software system meets my needs and is cost effective. I still have more to learn about it’s functionality but things are going well. Pros Ease of accessibility to manage many aspects of the club I operate Cons The amount of times I’ve had to reach out for assistance. The FAQs are helpful but not as clear as they could be Reason for choosing Gymdesk Came highly recommended by another business owner Review Source JF James F. Owner Sports Used the software for: 2+ years ### "Best software for us" October 25, 2019 5.0 Pros This software is very easy to set up and manage. Our members can quickly and easily sign up and update their information at anytime. What’s even better is that there were no annoying sales calls from people trying to sell us of features we didn’t need. Cons K Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymdesk Martial Arts on Rails had all the features we needed! It’s affordable and easy to use. Review Source JT Jordan T. Owner /Leader Sports Used the software for: 1-2 years ### "Martial Arts In rails " July 24, 2019 5.0 It’s cuts down tons on paperwork and allows the use of a card for recurring monthly payments. Those are huge. We also keep attendance and rank in this and it helps tons as well. I was skeptical at first but will say that we highly enjoy its function. Pros Best customer support around! Very streamline and easy to use Ever evolving with input from customers Less paperwork, mass emailing, just great in all areas. Fair priced Cons \- sometimes can be a little glitchy but Customer support always is right on it. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymdesk Cheaper and more affordable and designed specifically for martial artists needs. Review Source YK Yoshi K. Gym Co-Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Fantastic product and customer service" August 22, 2022 5.0 Fantastic- great product, even better customer service- have sent multiple questions via email and have always received detailed and fast replies. Pros Clean, intuitive UI that is very easy to use and maintain our memberships. great product, even better customer service. Cons when i started using this software, there was no integration with GoCardless- however since then, Gymdesk has implemented this! They were great at communicating the update to us. Review Source JM Justin M. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly Recommended Tool" August 9, 2019 5.0 Overall experience has been great with Martial Arts on Rails from the staff all the way through to the system itself, the support is phenomenal and you're dealing with real people so it makes communication much easier... I would highly recommend this to anyone no matter how small or large the organisation it makes sense to invest in something that captures your payments and manages the data for you so you don't have to do it manually! Pros The ability to tailor the belts to suit my academy and secondly that once setup its easy to get people registered and actively using the system. Cons None - I have no issues with the software or its capabilities! Reason for choosing Gymdesk It was merely a trial and error basis for me and I was granted an extension to get the system setup and use it functionally to run my business. Review Source YY Yen Y. Owner/Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Choice for Managing Your Martial Arts Business!" October 20, 2021 5.0 Pros \- Super responsive and helpful customer service. Our questions/problems are usually resolved within a few hours of submitting a request. - Clean UI: easy for both us and our members to navigate the software. - Provides all the features you'd need to run your school: billing, belt/skills tracking, attendance tracking, etc. - Integrates with a variety of payment processors Cons There are a few random bugs here and there, but the support team is always on the ball fixing them once you bring it to their attention. Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Zen Planner looked outdated, was difficult for our students to navigate, took over a week to respond to our emails, and only allowed us to use their own in-house payment processing service (which charged us undisclosed fees). The switch to MAonRails was just a much better option in all ways. Review Source KH Kim H. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent software to keep dojo running smoothly " October 27, 2021 5.0 Great customer service. Quick replies. Really enjoying the software. Pros Easy to keep track of visitors/potential new members. Great dashboard overview to see quickly any overdue fees and information Cons We run a lot of kids classes where a day(s) needs to be selected for them to enrol. Currently we need to create a lot of day combinations to accommodate this Switched from [Dojo Expert](https://www.capterra.com/p/130869/Dojo-Expert/) We needed more from the software which wasn't available Review Source TE Ted E. President Sports Used the software for: Less than 6 months ### "A useful management tool" July 1, 2021 5.0 I've been generally quite happy and find the system to address the majority of my needs. Pros Professional clean user interface. It's fairly easy to find the features in looking for. Further the help section and customer support have been excellent. Cons Lack of event management options. While it's pretty easy to add classes I would like to be able to manage special events, like seminars with guest instructors, on my schedule. Switched from [RhinoFit](https://www.capterra.com/p/166393/RhinoFit/) I was displeased with Rhinofits ease of use and ui design. Review Source WL Wagner L. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great software" February 5, 2022 5.0 It helps me to manage my business Pros The online registration and online invoices Cons I suggest an automatic check-in. In other words, it would be enough for the students to type their personal code and the system would automatically check-in without the student having to make a second click to confirm. Review Source Response from Gymdesk February 9, 2022 Thanks for reviewing our product Wagner! We do have an automatic check-in options, which you can enable in your account. We'll follow up via Email shortly. -E RB Richard B. Owner / Head Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Straight Blast Gym Niagara Loves MAO" July 31, 2020 5.0 Just a few days into getting the system operational for my gym I had many students message me saying they loved it, and how slick it looked. MAO is going to help me be even more personal with my students, and little details will no longer slip between the cracks. Pros I like how easy it is for my students to pre-book their classes, the dashboard is awesome showing me who is attending for the day's sessions, and the emailing system is one of my most liked features. Cons Any problem I thought I had with the program was actually with me. When I needed help, I messaged \[SENSITIVE CONTENT HIDDEN\] and every time he answered me back immediately. I have nothing but positives with MAO. Reason for choosing Gymdesk The design of the interface/system. All the options. Ease of use. \[SENSITIVE CONTENT HIDDEN\] provides the quickest personal attention ever. Customer attention and service is second to none. Switched from [Martialytics](https://www.capterra.com/p/136339/Martialytics/) No pre-booking option at the time. No family grouping for memberships. No customizable fields. Did not like the email system. Review Source DM Daniela M. owner Sports Used the software for: Less than 6 months ### "great software and customer service " February 1, 2022 5.0 Pros user friendly- members has a great experience with their members page staffs have a better time management. great customer support Cons Right now you can only see the next month payment schedule in the member profile. wish they could add several month auto payment schedule in the member profile, so that we could manage the payments more freely when we need to give one free month at the end of the client membership, or if you need to cancel a specific month payment. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing Gymdesk it was referred by someone we trust Review Source LS Lindsay S. Owner Consumer Services Used the software for: 6-12 months ### "Great option for beginners " July 24, 2019 5.0 Very happy overall. Service is key for me, makes me want to stay bc I have help when I need it. Pros The ease of use, and the customer response time, initially and ongoing as needed. I like the customization options specifically for Martial Arts. Cons It takes some time to learn the settings and it’s still something that I’m learning even after a year. Sometimes there are glitches. But with the immediate response (and tech help from the back-end) from the company, it makes it easier to handle. Alternatives considered [Connected Mind](https://www.capterra.com/p/176275/Connected-Mind/) Reason for choosing Gymdesk Price, we are new and we’re starting with a very small number of clients. Also we don’t need complex software. Simple is better. Review Source BL Ben L. Executive Director Public Safety Used the software for: 2+ years ### "Excellent choice for member management" July 24, 2019 4.0 Pros The team is quick to respond and open to suggestions for features. The setup is pretty simple and easily integrates with payment software. The FrontDesk option is a nice feature for allowing students to check in. Great set of features for the price. Cons Updating members isn't always easy. Some of the links and buttons don't work as expected. Ability to customize memberships, especially for 'no cost' memberships, is limited. No feature to allow for more than one version of a waiver to be used at the same time or to include a waiver and a membership agreement during the sign up process. Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) cost, support and usability of Zen Planner was much worse Review Source GH Gabriel H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Wonderful Awesome!" August 7, 2022 5.0 Can't say enough good things. Had a question when I was initially setting up on a Saturday evening and sent an email. I was surprised to have a reply within an hour. I was fully expecting a few business days. Pros Easy to use. Layout is great and does everything I was looking for without extra stuff that nobody uses. Very simply for members to use and very easy for initial setup by staff/ owner. Cons Hoped for an app.....but latest email I received said they will be rolling one out soon! Alternatives considered [RainMaker](https://www.capterra.com/p/130861/RainMaker/)[Spark](https://www.capterra.com/p/169855/Spark/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source CB Chris B. CEO Sports Used the software for: Less than 6 months ### "You need Martial Arts on Rails" November 30, 2021 5.0 Pros Billing & Payments, Membership Management. Marketing. Facility Management. The price is affordable. The \[SENSITIVE CONTENT\] himself took time to get to know me, my needs, and added no hassle or advanced sales gimmicks. Cons None and I have used many other programs Review Source H&JL Hollis & Joel L. owners Health, Wellness and Fitness Used the software for: 6-12 months ### "New MAOR user" January 19, 2020 4.0 Extremely positive Pros Ease of use and presentation. The simple, yet data heavy presentation allows the user to have important information at the fingertips without unnecessary navigation. Cons Report customization. Probably not so much for the M.A. facility, but gym operators with a wide range of customers need to be able to generate custom data reports, especially those facilities who rely in part on dues reimbursement from member insurance programs. A growing segment of business as the aging population increases. Reason for choosing Gymdesk na Switched from [Jonas Club Management](https://www.capterra.com/p/124932/Jonas-Club-Management/) Cost, features and the build in interaction with the website Review Source AT Archie T. Owner / Head Instructor Sports Used the software for: Less than 6 months ### "Great product to keep you streamlined and focused on the students" March 20, 2022 5.0 customer service has been amazing. the staff is helpful and easy to work with Pros I enjoy the layout of the program. it's a sleek design that allows me too quickly perform duties keeping me on the floor with my students and frees up the family's time regarding billing and sales Cons it took me a bit of time to truly understand and set up specific aspects of the site. Switched from [MyStudio](https://www.capterra.com/p/177467/MyStudio-App/) MyStudio was really difficult to set-up. Review Source HS Heidi S. Owner Sports Used the software for: 1-2 years ### "Love this software!" October 27, 2019 5.0 Our clientele doubled within the first four months of using this software. It’s has been absolutely amazing. Pros Easy to set up new students. Easy to find history of payments. It’s very organized and easy to navigate. I love that our members have access to their own profiles. Cons Setting up family memberships is the hardest thing but it’s not that bad. Reason for choosing Gymdesk The 30 day free trial drew me in to try it. It was recommended by another Brazilian Jiu Jitsu Academy. I made the decision to purchase it because it met our needs perfectly and was well within our budget. Review Source CN Chris N. Grandmaster/ Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Love the program " December 2, 2021 5.0 Excellent Pros I use this program constantly for my school Cons Sometimes it was hard to understand linking sites to it. However the administration helped and sorted it fast with me Reason for choosing Gymdesk It was recommended to me by a friend Review Source BD Brandon D. Company Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Company Director Review " May 5, 2021 5.0 I have had no issues with MAOR and am very happy with the software! Pros Very easy to use integrated with the Australian direct debit company (stripe), nothing is over complicated and hard to find and the (help) tap is actually very useful and I have personally used it multiple times! Cons The only con I would say is that all communication is dealt with over email the replies are always prompt what is good! But that is the only communication that is offered between client and MAOR it would be very beneficial if there were other points of communication e.g skype, phone call etc, especially at the beginning stages of looking to sign up other than that I think it is a really good software for martial arts schools and I am very happy with it! Alternatives considered [Martialytics](https://www.capterra.com/p/136339/Martialytics/)[ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing Gymdesk I found everything was easy to understand, the price was very fair and it was catered for martial art schools. Review Source RP Rachael P. Office Manager Sports Used the software for: 6-12 months ### "Prompt Responses and Excellent Customer Service" June 16, 2020 5.0 Using Martial Arts on Rails has allowed us to combine three different platforms into one accessible and easy to use program. We are now able to navigate through any membership requirement within the same system and it has really helped our day to day business run smoothly. Pros This system is extremely user friendly and it has been a smooth transition from our previous software. Very easy to navigate through all our memberships and features. Cons We have not had any issues with this software that wasn't promptly addressed by customer service. We needed an option of entering multiple payment methods in membership accounts and the option was provided the next day. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.