# Gymdesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gymdesk the right Gym Management solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148663/Martial-Arts-onRails/reviews --- Gymdesk 4.8 (148) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Gymdesk Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews LB Logan B COONon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I evaluated many other vendors and GymDesk was one of the only ones that didn't lock me into a proprietary payment processor/hardware, didn't require implementation fees or contracts, and was very transparent and affordable with pricing.“ May 9, 2025 SM Sean M Owner, Head InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Our only issue with website builder is that it downgrades our quality of photos and images don’t fit properly and are not scale able to fit.“ September 11, 2024 CP Cameron P Head Instructor - OwnerSports, Self-employedUsed the software for: Less than 6 months. “Gymdesk fits all of our business needs for tracking memberships, hosting a website and communicating with clients - it is extremely user friendly and customer service is on point!“ October 11, 2024 AB Avigayil B DirectorSports, 2 - 10 employeesUsed the software for: 6-12 months. “For example, there is no option to bulk upgrade student belt rankings or even filter by age or unsigned documents.“ October 16, 2025 HL HANWEI L HEAD COACHHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “They provide a pretty decent website along with the monthly subscription which is vital to small business owners like me as I didn't want to sink in website design and start up cost.“ July 12, 2024 AR Alec R Owner, ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The Growth charts are a nice touch but the details are not adjustable and running custom reports is not really a function, despite being told you can filter lists...not enough.“ December 17, 2024 GC Graham C Dojo HeadSports, Self-employedUsed the software for: Less than 6 months. “Gymdesk allows me to automatically send my invoices and generate new ones without me needing to amend or change anything.“ June 24, 2024 AB Avigayil B DirectorSports, 2 - 10 employeesUsed the software for: 6-12 months. “No staff app = no effective approach for tracking accurate attendance.“ October 16, 2025 ## Showing most helpful reviews Showing 1-25 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ginda R. TEACHER MANAGER Education Management Used the software for: 1-2 years ### "RECOMENDED APPLICATION FOR YOUR GYMS" July 31, 2024 5.0 Pros this is easy application to use because it can help me to manage the teacher's schedule of workout!! Cons there are no problems inside the application and i use it well Review Source JL Jeff L. Owner and Operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best Gym Owner App on the Market" November 11, 2024 5.0 It is an easy-to-use and modify application for any gym. Pros Gymdesk took me 2 days to fully set up for my new gym. As I grew and needed to change and adapt certain aspects, I could do it on the computer or from the app in a matter of minutes. When I had a question about merging clients, they were super responsive and gave easy instructions. Cons I like it all. I have not had any issues. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody is not user friendly and is a bunch of patchwork that takes hours to change anything. Review Source RQ Ryan Q. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Usable but I would recommend different gym software" April 29, 2023 2.0 Gymdesk runs and works in the many essential areas but there are many obvious flaws Pros Nice looking interface, easy to use dashboard. Very easy initial set up compared to a competitor service I was also using. Many things just work. Staff responds to problems quickly enough for what I imagine is a small company, but the company doesnt have the resources to continue development to deal with what I feel are obvious issues. Cons Very few customization options. No integrated parent/guardian option on sign up forms and waivers (has to be done custom), which for software catering to martial arts businesses is a little ridiculous. Cumbersome to set up document and membership options and difficult to individualize membership options outside of the template you've created (although you can discount or add signup fees, etc). Students uploading profile pictures from all webcams come out with wrong aspect ratio and make my business look unprofessional. Cannot disable capchas on signup forms (among other elements that cannot be customized). Essential membership documents are not required to be signed right away and add an extra step for staff that can easily be missed when I feel the software should be able to automate this task. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Gymdesk wellness living was difficult to get set up, particularly when it came to merchant processing Switched from [GymMaster](https://www.capterra.com/p/57469/GymMaster/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) wanted to try new gym software Review Source Response from Gymdesk June 29, 2023 Hi Ryan, Sorry to hear you did not have a good experience with our product! We wanted to follow up and see if we could address some of your concerns - \* We do have integrated parent / guardian options, both a signature requirements for waivers, and as contacts \* You can require membership documents to be signed during sign up (it's an optional setting) If you could let us know what is missing for you with regards to customizing your memberships and sign-up forms, we'd love to take a look. Also, we'd be happy to take a look at any uploaded member photos that did not look right, though we are limited in what what we can do with the assets members upload themselves. Please reach out to us at support@gymdesk.com and let's chat! AP Adam P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gymdesk Feedback" March 13, 2025 5.0 Excellent. We have over 200 clients and all love how easy the information is available Pros Ease of access for information to clients Cons More customizable options for testing/promotion Alternatives considered [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Reason for choosing Gymdesk Other users said Gymdesk is better and cheaper Review Source SM Sean M. Owner, Head Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Roots Mixed Martial Arts review " September 11, 2024 5.0 9/10 love everything about the software, it’s helping us grow rapidly! Pros We love everything about it other than the website builder. Managing leads, students, emails, waivers, pretty much whatever has been super easy.. Cons Our only issue with website builder is that it downgrades our quality of photos and images don’t fit properly and are not scale able to fit. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymdesk We loved the presentation and explanation of the product by the agent. It fit our needs and price was great. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I opened up my own martial arts school, instead of working for someone else. Review Source MD Matthew D. Co-owner and coach Sports Used the software for: Less than 6 months ### "Awesome software" September 17, 2024 5.0 Awesome software. Everyone finds it easy to use. No real complaints at all. Pros Easy to use, logical UI, helpful staff. It's very enjoyable, and leagues ahead of the others I tried. Cons Checking in history isn't saved.. I guess if you use the front desk app it might, but that's a whole load of overhead for us. Also seem to have 2 waivers being signed sometimes somehow, dunno how or why there are two 😄 Alternatives considered [Martialytics](https://www.capterra.com/p/136339/Martialytics/) Reason for choosing Gymdesk Martialytics has a horrible UI and poorer features. Review Source Response from Gymdesk November 6, 2024 Matthew, Thanks so much for taking the time to share your feedback. We're thrilled to hear that you've had a great experience. We also did want to offer support for the cons you referenced. If you see duplicate waivers, that’s usually because the document is assigned to both memberships and the sign-up form. You’ll want to remove the waivers from your memberships to prevent this. To remove the documents from memberships, click on the “Members” tab -> click “Memberships” -> click the pencil to edit the membership -> under the “Documents” section, uncheck the document. Do this for each membership. As far as the check-in history, we'd be happy to troubleshoot that for you, as it should be logged. Could you reach out to our support team (https://gymdesk.com/contact) with an example and we'll get that sorted for you? Thanks so much for your partnership! -The Gymdesk Team AT Andrea T. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "A Taylored Body" October 3, 2024 5.0 Pros User friendly and only what I need, nothing too complicated Cons Would be great to have a texting platform that can be used from a phone app on the business side. And a general business management app. Also- programming that you're able to write for each individual member rather than linking a program to a specific membership. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Too expensive and complicated. They kept increasing the price every year because they added features i didn't need Review Source LB Logan B. COO Non-Profit Organization Management Used the software for: Less than 6 months ### "Great value and great service" May 9, 2025 5.0 I was able to get setup extremely quickly and make it work for our use case. I evaluated many other vendors and GymDesk was one of the only ones that didn't lock me into a proprietary payment processor/hardware, didn't require implementation fees or contracts, and was very transparent and affordable with pricing. Pros The onboarding and live support was fantastic. I was truly impressed with everyone I interacted with and the company's willingness to take my feedback. I also love the fact the there's no implementation fees or contracts. Cons The platform is a bit restrictive, would be great to have more flexibility in the configuration and customizations. Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[ROLLER](https://www.capterra.com/p/164715/ROLLER/) Reason for choosing Gymdesk Service, Price, Self-Service Kiosk support Review Source Response from Gymdesk May 12, 2025 Thanks so much for your partnership and sharing your experience Logan! We'll reach out on the configuration piece as it's possible we have some options to solve for what you're looking to do. We have plenty of configuration settings, so we'll see if we can help! Thanks! -The Gymdesk Team JS Jerry S. Head Coach Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Small to medium gyms highly recommend." October 23, 2024 5.0 Very good, streamlined everything so far. Daunting task of a new gym, kids members, uniforms and sales all simplified with gym desk. Pros Simple, easy to use platform. No crashes, lagging or interruptions between client and gym. Underestimated this software, worth the price. Cons We are using our own website portal which means another cost for us but have not had enough experience with the provided website to use yet. Review Source KR Kyle R. Owner and Head Coach Sports Used the software for: Less than 6 months ### "Gymdesk is my hero as a small business owner!" April 30, 2025 5.0 Can’t complain, highly recommend using the software for businesses Pros Attendance tracking and signing up new members at my bjj academy, all the students love using the app and checking in to class is seamless. Cons Need to be able to add videos to content just for members Review Source PS Paul S. Owner & Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent! Highly Effective Gym Management Tool!!" July 21, 2023 5.0 Overall, I am VERY happy with the decision to begin using GymDesk for our membership management. It is easy for us and our members, the price is very reasonable, and the value is DEFINITELY there! Pros We struggled to find an effective tool for tracking our members, memberships, and leads within a single tool. The ability to input leads and walk through the onboarding process with them and follow them through to membership and renewals has been a game-changer for our administrative functions. Additionally, the ease with which we were able to integrate our existing payment processing systems has been nice (since we don't need to get multiple processors). The website templating is also a nice tool. We are not particularly skilled at making and managing websites, so having this template has been super nice. Well done! Cons There are only a couple of tools that don't have quite the robustness that I would like. Specifically, the skills tracking tool is a great idea, but I would like to be able to customize it a little bit more that I can now. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing Gymdesk The primary reason for trying Gymdesk first was the cost difference. We wanted to try the lower cost one first and reserve the option to upgrade if necessary. We have been pleasently surprised with our experience and have no intention of switching to another tool if we do not need do. Review Source AH Anna H. Manager Sports Used the software for: Less than 6 months ### "Gymdesk Review" June 28, 2023 5.0 Great so far, customer supper is excellent! Pros Modern interface and features are good. Many automations available which is also great. Cons I find the main navigation and page navigation could be simplified and made a little better for the user experience - but still better than all other softwares! Some issues with setting up family-plan flat-rate pricing for limited class memberships. Alternatives considered [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Reason for choosing Gymdesk It seemed Kicksite was more popular, I assume because Gymdesk is still newer. However I liked the modern interface with Gymdesk and for me it seemed a more promising platform. Review Source MP Matthew P. Owner - Head Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Triple Seven Jiu Jitsu - Ventura, Ca. " March 19, 2024 5.0 So far it has been Great! I would just like to be able to call and get a question answered. Pros I liked the Convenience and Price of Gymdesk. Cons Not being able to speak on the phone directly to customer service. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing Gymdesk Quick and Easy - they also helped me set up! Price and Ease of Use . Review Source MC Michael C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent software to manage a martial arts school" December 2, 2021 5.0 I don't have to manually keep tabs on when students need to pay. It's much easier to have the system remind them rather than me. I like that fact that I can run the website, billing, attendance, and marketing all in one system! Pros The system is very straightforward and not difficult to learn. The support is fantastic. Any questions I had were addressed in a very timely manner. The price is right for a small martial arts school to be able to save time managing the business side of running a school. Cons Overall, the software is great but some a couple more customizations would be nice. Being able to customize the dashboard to display what is most important to the administrator. More customization on the website. Example, being able to change the link "Book" on the schedule to something else like "Free Trial Class". I use the booking function for leads rather than students. The check in screen can also be a little easier. Possibly have student names listed that are able to check in to next session available so they can just click on it. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymdesk The biggest draw was the price and the ability to try the software for free. Review Source LM Leigh-Ann M. Owner Sports Used the software for: 6-12 months ### "Best Martial Arts Specific Software We've Used, Exceptional Customer Service" September 9, 2019 5.0 The customer service with MAonRails has been fantastic. Eran goes out of his way to help and answers quickly. They were also willing to work with us on price which for a small school is greatly appreciated. Pros The interface is clean, easy to navigate for students and administrator. Easy to customize and get up and running quickly. Like the family account feature, belt ranks are easy to create, add, and modify. Customer Service is fantastic, quick answers and always willing to help. Cons That each document cannot have a customizable email saved. A bit difficult to navigate belt ranks when different classes can count towards time in grade. Also, the gym schedule is not great. Would like to see a month at a time. Reason for choosing Gymdesk We did the free trial with CMS and the interface was messy, hard to navigate and the roll over had to be done by their tech. There were too many complicated back door options and buttons. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was ridiculously expensive and did not care what so ever about small business. The martial arts version was nothing special and they had no plans to work on martial arts specific improvements. Review Source CP Cameron P. Head Instructor - Owner Sports Used the software for: Less than 6 months ### "Gymdesk is a must have for serious business owners!" October 11, 2024 5.0 Satisfying! The company has put a lot of effort into creating this and working with business owners. Pros Gymdesk fits all of our business needs for tracking memberships, hosting a website and communicating with clients - it is extremely user friendly and customer service is on point! Cons There are no significant cons. I understand it's a product that is undergoing constant adjustments in conjunction with user feedback. Review Source AC Angelo C. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Nice GOS. " August 19, 2024 4.0 Overall, we use it, it works well.We wish it would hook up to our website and to our scheduling system.A lot better. Pros It's fairly easy to use, and it has a lot of good information. Cons It does not interact very well with websites and facebook and instagram interlinking. Review Source LF Laurel F. ARNP Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product" May 14, 2024 5.0 Fantastic really. We really jumped feet first when deciding to take over a gym with very little prior experience with back-end knowledge and this program really made it so much easier. Pros We love how Gymdesk makes life so much easier for our business. The overall look of the program is great and the functionality of it has exceeded our expectations. Customer service has been excellent to work with any time we run into a snag. Cons We would like to be able to schedule members in "spots" in class (like movie theater or plane seating) to incentivize early booking for classes. It would help us be better prepared and discourage last minute booking. Review Source AdWK Andre de Wit K. Sifu Professional Training & Coaching Used the software for: 6-12 months ### "A must have for gyms and studios training students." July 17, 2022 5.0 Overall this really help boost your dreams. Getting this software management application is a must have, even when starting up! Pros Effortless and easy for management of your school as a manager. Easy process for your students to sign up . Cons I would like to have an application (App) on my mobile via Google Play, or AppStore. No complaints. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Heja](https://www.capterra.com/p/232129/Heja/) Was recommended by a user. Review Source BD Bobby D. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "An amazing powerful modern program that does what is is supposed to!" August 4, 2023 5.0 Overall this software saved me a lot of money and clients due to it's ease of use in money transactions Pros The ease of use and ability to adapt to my gyms needs is amazing. With the added bonus of communication portals to my clients, text and email this is a powerful tool! Cons I wish the content page had more of a social media feel and less old web 1.0 feel. Reason for choosing Gymdesk The price was very friendly for a start up brick and mortar gym Switched from [Captyn](https://www.capterra.com/p/219862/Captyn/) Captyn was awful and not intuitive Review Source SK Seamus K. Manager Sports Used the software for: Less than 6 months ### "Great for the price" September 20, 2022 5.0 Pros Very customizable and full of neat and useful features. Attendance tracking, session allotment, booking are all done really well. Friendly and clean UI. If I wanted to do what I'm doing on Gymdesk on Mindbody (or other big names), I'd probably spend double and with more headaches. There are some features that could be added (like an IOS app!) and some that could be more intuitive, but the Gymdesk team is very responsive and helpful, so I'm sure that regardless of your studio's style of doing things they could help calibrate the software to your situation. All-in-all, great software and major bang for your buck. Cons 1\. Sometimes the sign-up page will glitch out or be clunky, which can be embarrassing when dealing with a client. 2. Although it isn't the job of the software to do your math, I do wish there were more numbers that tracked different info about leads, demographics, attendance, new/old/returning students, and accounting stuff like revenue growth, average spent per student, number of paid/unpaid per month, etc. 3. To my knowledge, there is no easy way to upgrade or downgrade memberships. You have to manually cancel their current membership, add the other one, and then figure out the prorated difference (which can be somewhat confusing, especially on the fly). 4. No app, which is fine, but it is definitely easier to use the software on the computer than on the Ipad or phone. Review Source Kris M. Chief Instructir Sports Used the software for: Less than 6 months ### "The Best Martial Arts Software out there!" August 15, 2022 5.0 I had started with a competing product and while it kind of did what I needed it was just... meh. I switched to GymDesk and could not be any happier - it does exactly what I was looking for in a school management software at a very reasonable price! Pros \- Easy to use - One stop shop - the creators have thought of everything - Simple for members - Website is connected directly to the back end which is connected to the online shop and Point of Sale which keeps everything simple Cons \- Would like a little more flexibility on the Design templates for the website - Sometimes the help can be a little tricky to navigate but jumping on the Live Chat solves things in minutes! Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[MyStudio](https://www.capterra.com/p/177467/MyStudio-App/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Kicksite](https://www.capterra.com/p/131168/Kicksite/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Review Source Cindy G. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Client management software for martial arts " October 26, 2019 5.0 We needed client management software for our martial arts gym; I switched to MA on Rails based on the recommendation of another gym owner. The author has been incredibly responsive about small changes we needed. Overall, it does what we need well and with a simple, clean interface. Pros It is simple to use and handles all our needs (managing clients, gym shop sales, attendance, scheduling). It's very flexible about types of membership options, from drop-ins to monthly. I like that the clients can access their own account. It has good tracking for attendance, bill paying, lets us freeze clients when needed. It also has a basic web-site. Cons The attendance check-in is a bit confusing when you have multiple classes running. Review Source MS Molly S. Owner Sports Used the software for: 6-12 months ### "Makes My Life So Much Easier" January 30, 2020 5.0 Using Martial Arts on the Rails has made my life much easier. With the last management software I was using I had to spend hours on the phone and honestly just dreaded going in to the gym to work on the computer. I now have a lot more confidence in the way that I am managing the business, our programs and our memberships and I am more organized. Pros I have found that this software is easy to use. It is pretty intuitive as how to navigate through the system. It is easy to add, cancel and manage memberships. I like the simplicity of running attendance and financial reports. I have found the support to be great, I always get a quick response. I also like how it is easy for me as an owner to control what kind of access my other gym staff has access to. Cons The only one thing I have found that I have had trouble with is when I search for a member if they are frozen their name doesn't come up in the search. I have to go to the frozen tab to find them. Review Source ST Sebastiao T. Owner and Chief Instructor Sports Used the software for: 6-12 months ### "Transformed our Club" September 10, 2019 5.0 Prior to using Martial Arts On Rails we operated a manual system and as a consequence we were losing track of payments, grading, etc. For our club to continue to grow and provide the type of service our students deserve we did some extensive research of automated systems and opted for Manonrails as we found it to be a feature rich system which not only manages the basics very well but also allows you to monitor trends and provides a variety of metrics on the clubs performance and tools to help you grow the club. The sytem was created and managed by CEO who himself is a Martial Artist and therefore uniquely understands the needs of a martial arts club. In the event of any issues or queries the responsiveness of their customer support is nothing short of exceptional, we are on a different time zone here in Europe but that has never been an issue. Maonrails has totally transformed how we manage our clubs and we would have no hesitation in recommending them! Pros Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics... Cons Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.