---
title: "Gymdesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Gymdesk the right Martial Arts solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/148663/Martial-Arts-on-Rails/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Gymdesk

4.8 (148)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Gymdesk

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

LB

Logan B

COONon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“I evaluated many other vendors and GymDesk was one of the only ones that didn't lock me into a proprietary payment processor/hardware, didn't require implementation fees or contracts, and was very transparent and affordable with pricing.“

May 9, 2025

AR

Alec R

Owner, ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“The Growth charts are a nice touch but the details are not adjustable and running custom reports is not really a function, despite being told you can filter lists...not enough.“

December 17, 2024

KS

Kimberly S

Operations DirectorRecreational Facilities and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Managing our school calendar in the Gym Schedule section has worked well and integrated well into our external website.“

September 3, 2025

AB

Avigayil B

DirectorSports, 2 - 10 employeesUsed the software for: 6-12 months.

“For example, there is no option to bulk upgrade student belt rankings or even filter by age or unsigned documents.“

October 16, 2025

CP

Cameron P

Head Instructor - OwnerSports, Self-employedUsed the software for: Less than 6 months.

“Gymdesk fits all of our business needs for tracking memberships, hosting a website and communicating with clients - it is extremely user friendly and customer service is on point!“

October 11, 2024

SM

Sean M

Owner, Head InstructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Our only issue with website builder is that it downgrades our quality of photos and images don’t fit properly and are not scale able to fit.“

September 11, 2024

HL

HANWEI L

HEAD COACHHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“They provide a pretty decent website along with the monthly subscription which is vital to small business owners like me as I didn't want to sink in website design and start up cost.“

July 12, 2024

AB

Avigayil B

DirectorSports, 2 - 10 employeesUsed the software for: 6-12 months.

“No staff app = no effective approach for tracking accurate attendance.“

October 16, 2025

## Showing most helpful reviews

Showing 1-25 of 148 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alan M.  
Owner / Head Instructor  
Sports  
Used the software for: 2+ years

### "Why MaonRails is the best solution for a Martial Arts Studio"

February 10, 2020

5.0

Excellent. As a martial arts studio owner you NEED a billing system, MAonRails is built specifically with martial arts studios in mind (Brazilian Jiu Jitsu is my discipline) which is important. It allows me more control over my accounts then other solutions as well.

Pros

I have actually used a number of products and competitors in the past, and I feel the customer service is top notch, ease of use and the right features are in place. (this was clearly built by a martial artist for martial artists

Cons

I haven't used the offered website as I already had my own. MaonRails has definitely grown since I first started using them and I am eager to see what new and useful features they plan on integrating.

Review Source

AR

Alec R.  
Owner, Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I want to like it more than I do"

December 17, 2024

4.0

GymDesk is overall a really simple software and offers a lot of potential to be one of the better ones out there. I've used a lot of different gym CRMs, and no software has ever offered everything I needed; GymDesk is in the top 5. I think the best feature of the system is the member management, specifically because we have multiple age groups, programs, and rankings. We can customize all sorts of rank and program requirements and associate those to belt testing and grading, etc. There are apparently updates on the way to improve their event management side, allowing for variant pricing options. Until then, the only option is to make every event free, and then charge appropriately in the POS, but then the rosters are not connected. The Growth charts are a nice touch but the details are not adjustable and running custom reports is not really a function, despite being told you can filter lists...not enough. Lead management gets the job done, and the automation section has a lot of potential but is limited in scope. I really want to like this software and I've been patient for updates to improve the little things but it tends to be almost great at a lot of things, yet not great enough at most.

Pros

member profile management is thorough, rank and program management is great, contract setup is really simple, and the interface is easy to navigate. Customer Service is friendly and has good response time.

Cons

Reporting is extremely limited and not entirely clear with the information it presents. Event management is poor.

Alternatives considered

[Spark](https://www.capterra.com/p/169855/Spark/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Kicksite](https://www.capterra.com/p/131168/Kicksite/)[PushPress](https://www.capterra.com/p/172781/PushPress/)

Reason for choosing Gymdesk

I used Spark previously and wanted to try GymDesk as an alternative but I should have gone back to Spark with the way things have been thus far.

Switched from

[MyStudio](https://www.capterra.com/p/177467/MyStudio-App/)

more functionality and a richer feature list.

Review Source

Response from Gymdesk

December 27, 2024

Alec - Jay here, Gymdesk's new Customer Success leader. First off, thanks for taking the time to share your feedback. We're at an exciting phase of our growth and feedback like yours helps us continue to invest in the right areas. As you mentioned, variable pricing options is in the works. I'd love to more deeply understand what would move the needle for you in reporting and automations. I'll shoot you a message to see if we can connect. Thanks again for your partnership and feedback!

RQ

Ryan Q.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Usable but I would recommend different gym software"

April 29, 2023

2.0

Gymdesk runs and works in the many essential areas but there are many obvious flaws

Pros

Nice looking interface, easy to use dashboard. Very easy initial set up compared to a competitor service I was also using. Many things just work. Staff responds to problems quickly enough for what I imagine is a small company, but the company doesnt have the resources to continue development to deal with what I feel are obvious issues.

Cons

Very few customization options. No integrated parent/guardian option on sign up forms and waivers (has to be done custom), which for software catering to martial arts businesses is a little ridiculous. Cumbersome to set up document and membership options and difficult to individualize membership options outside of the template you've created (although you can discount or add signup fees, etc). Students uploading profile pictures from all webcams come out with wrong aspect ratio and make my business look unprofessional. Cannot disable capchas on signup forms (among other elements that cannot be customized). Essential membership documents are not required to be signed right away and add an extra step for staff that can easily be missed when I feel the software should be able to automate this task.

Alternatives considered

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reason for choosing Gymdesk

wellness living was difficult to get set up, particularly when it came to merchant processing

Switched from

[GymMaster](https://www.capterra.com/p/57469/GymMaster/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

wanted to try new gym software

Review Source

Response from Gymdesk

June 29, 2023

Hi Ryan, Sorry to hear you did not have a good experience with our product! We wanted to follow up and see if we could address some of your concerns - \* We do have integrated parent / guardian options, both a signature requirements for waivers, and as contacts \* You can require membership documents to be signed during sign up (it's an optional setting) If you could let us know what is missing for you with regards to customizing your memberships and sign-up forms, we'd love to take a look. Also, we'd be happy to take a look at any uploaded member photos that did not look right, though we are limited in what what we can do with the assets members upload themselves. Please reach out to us at support@gymdesk.com and let's chat!

JL

Janelle L.  
General Manager  
Sports  
Used the software for: 1-2 years

### "May be the right software if you can afford it. "

December 15, 2024

5.0

Pros

Very simple to operate and easy to understand.

Cons

The pricing is a bit high for the Asian market.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Gymdesk

It fits our needs more since we have martial arts as well.

Review Source

CM

Chris M.  
Instructor  
Sports  
Used the software for: 6-12 months

### "Best software"

December 11, 2024

5.0

Changing from glofox to gym desk was the best decision ever for my gym i would recommend gymdesk to anyone

Pros

The program is simple and easy work with.

Cons

There is no cons about this software its amazing.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

They were way to expensive, system always crashed. Wasnt gym or client friendly

Review Source

JL

Jeff L.  
Owner and Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best Gym Owner App on the Market"

November 11, 2024

5.0

It is an easy-to-use and modify application for any gym.

Pros

Gymdesk took me 2 days to fully set up for my new gym. As I grew and needed to change and adapt certain aspects, I could do it on the computer or from the app in a matter of minutes. When I had a question about merging clients, they were super responsive and gave easy instructions.

Cons

I like it all. I have not had any issues.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody is not user friendly and is a bunch of patchwork that takes hours to change anything.

Review Source

AH

Alec H.  
Owner and head instructor  
Sports  
Used the software for: 6-12 months

### "Fairly priced and full of features that we need"

September 15, 2023

5.0

Very satisfied with the amount of features and customer support when I do run into issues

Pros

Managing capacities per class is crucial. I want to places can do auto billing but to be able to reserve the amount of spots per class and be able to see how many are taken incentivize users to book their class is ahead of time. One thing I would like to see them implement is allowing me too cut off the window. 15 minutes out. They allow intervals of hours or days, I would like to see them add minutes so that I can close the window. 15 minutes before class starts so that people can’t register or cancel in that timeframe.

Cons

Would like to be able to cancel sign in/cancellation 15 minutes out

Reason for choosing Gymdesk

Pricing and just had all the features that I was looking for

Review Source

JM

Joey M.  
Coach  
Sports  
Used the software for: 6-12 months

### "Gymdesk nailed it"

February 8, 2024

5.0

Excellent. I would highly recommend any gym owner give gymdesk a shot. Even if it wasn't for you (and I'd be surprised if it wasn't), you lose nothing by trying.

Pros

Very easy to use Lots of built in features No upsell No sales team/sales pitches Excellent customer service. You email, they get back to you quickly. Simple as that. Tons of online content: youtube videos, articles, podcasts, etc.

Cons

It does not pair super well with Square. There are some limitations to how you can use the physical POS with it. I hear stripe is the better option in this case.

Alternatives considered

[Kicksite](https://www.capterra.com/p/131168/Kicksite/)

Reason for choosing Gymdesk

Excellent price Modern and easy to use Lots of features and extras with no upsell No awful sales team and sales pitches

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody was terrible and extremely expensive Zenplanner was OK but felt very dated and lacked modernity. Prices have gone up quite a bit too.

Review Source

PS

Paul S.  
Owner & Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent! Highly Effective Gym Management Tool!!"

July 21, 2023

5.0

Overall, I am VERY happy with the decision to begin using GymDesk for our membership management. It is easy for us and our members, the price is very reasonable, and the value is DEFINITELY there!

Pros

We struggled to find an effective tool for tracking our members, memberships, and leads within a single tool. The ability to input leads and walk through the onboarding process with them and follow them through to membership and renewals has been a game-changer for our administrative functions. Additionally, the ease with which we were able to integrate our existing payment processing systems has been nice (since we don't need to get multiple processors). The website templating is also a nice tool. We are not particularly skilled at making and managing websites, so having this template has been super nice. Well done!

Cons

There are only a couple of tools that don't have quite the robustness that I would like. Specifically, the skills tracking tool is a great idea, but I would like to be able to customize it a little bit more that I can now.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Reason for choosing Gymdesk

The primary reason for trying Gymdesk first was the cost difference. We wanted to try the lower cost one first and reserve the option to upgrade if necessary. We have been pleasently surprised with our experience and have no intention of switching to another tool if we do not need do.

Review Source

JB

Jason B.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "'Martial Arts on Rails' is worth your attention. Try it out!"

September 30, 2021

5.0

Overall experience to date has been very good. I have received excellent customer service. Due to COVID-19 temporary shutdown of my gym/dojo, I had some time on my hands to do a detailed review and trial of this software. I have looked a several systems over the past couple of years in detail and used another system for 12 months prior to moving to Martial Arts on Rails. Although it doesn't do 100% of what I wanted, it is very close and improving all the time. Remember there is no such thing as a perfect system. This software does a good job of majoring on the majors and is growing and adding new features and feature improvements continually based on user feedback. Keep up the fantastic work Martial Arts on Rails!

Pros

\- Ease of use. - Ability to easily communicate via Text Message or Email in bulk to members/database without leaving the system or having to export to another system. - Member Portal very useful. - Overall features combined equals a great product. - Support has proven to be very responsive.

Cons

\- At time of writing, there are limited integration options e.g. No 'Zapier' integration. However, for most users I believe you won't need another system. That's one of the benefits of this software. - There are work arounds, however at time of writing there is no customised tagging system for member database. - Even though I believe they have an easy Family management feature. At time of writing there is no easy way to communicate directly with a parent/guardian of a child student. For example, currently the email would be addressed directly to the child, not the parent/guardian.

Alternatives considered

[Martialytics](https://www.capterra.com/p/136339/Martialytics/)[Clubworx](https://www.capterra.com/p/141410/ClubWorx/)[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing Gymdesk

\- Looks good. - Easy to use. - Easy bulk communication via text or email. - Online Member Portal is more flexible than other solutions I reviewed. - Handles most things I require to create a complete solution for my gym/dojo.

Review Source

SC

Stephen C.  
Martial Arts Instructor  
Sports  
Used the software for: Less than 6 months

### "Nothing but amazing!"

October 9, 2020

5.0

Pros

The beautiful UI and overall feel of the software got us hooked! This software is on par if not better than most big named software out there that we have tried at a fraction of the price! Although there are a ton of amazing features, nothing comes close to how the customer service makes you feel when you join. Customer service is hands down the best thing about this software. If we have an issue they personally emails us back almost instantly to get it resolved! They are there anytime of day to assist and make sure the software is running at its full potential. The best of all is that they listens to feedback and actually implements them! WHAT? I've asked my recent software many times for what I thought were simple requests, and have always gotten a "we will see what we can do" response. The software is constantly being updated and cared for! Martial Arts on Rails has been one of the greatest decisions we have ever made for our school/business. Don't be like us and wait to get started. Sign-up now and see for yourself how amazing this software is!

Cons

There is nothing to dislike. If we have an issue the customer service finds a way to fix it. No matter what.

Alternatives considered

[RhinoFit](https://www.capterra.com/p/166393/RhinoFit/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reason for choosing Gymdesk

Pricing. Integrations to our current billing system. Beautiful UI and customization.

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

Kept feeling like the price was going up while more and more restrictions were being added. We would contact customer support just for them to transfer me to another person who would then transfer us to another person, that would make us wait for an email that never arrived. Also It felt/looked like their software was stuck in the early 2000. Complete opposite of Maonrails!

Review Source

AG

Andre G.  
Owner Head Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very Happy"

October 20, 2022

5.0

Amazing customer service. Great software for members and administration.

Pros

Ease of use for myself and members. Website development. Customer Service.

Cons

There are some filters I could use with Mindbody when running reports or creating back end changes which make things easier.However I have only thought this once or twice in my year of using their software and it does not impact my operations.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Gymdesk

The trial was incredible. The setup was easy and fun. Great member feedback.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Initially cost. Gymdesk was recommended.

Review Source

MP

Matthew P.  
Owner - Head Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Triple Seven Jiu Jitsu - Ventura, Ca. "

March 19, 2024

5.0

So far it has been Great! I would just like to be able to call and get a question answered.

Pros

I liked the Convenience and Price of Gymdesk.

Cons

Not being able to speak on the phone directly to customer service.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Reason for choosing Gymdesk

Quick and Easy - they also helped me set up! Price and Ease of Use .

Review Source

AT

Andrea T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A Taylored Body"

October 3, 2024

5.0

Pros

User friendly and only what I need, nothing too complicated

Cons

Would be great to have a texting platform that can be used from a phone app on the business side. And a general business management app. Also- programming that you're able to write for each individual member rather than linking a program to a specific membership.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Too expensive and complicated. They kept increasing the price every year because they added features i didn't need

Review Source

MC

Michael C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent software to manage a martial arts school"

December 2, 2021

5.0

I don't have to manually keep tabs on when students need to pay. It's much easier to have the system remind them rather than me. I like that fact that I can run the website, billing, attendance, and marketing all in one system!

Pros

The system is very straightforward and not difficult to learn. The support is fantastic. Any questions I had were addressed in a very timely manner. The price is right for a small martial arts school to be able to save time managing the business side of running a school.

Cons

Overall, the software is great but some a couple more customizations would be nice. Being able to customize the dashboard to display what is most important to the administrator. More customization on the website. Example, being able to change the link "Book" on the schedule to something else like "Free Trial Class". I use the booking function for leads rather than students. The check in screen can also be a little easier. Possibly have student names listed that are able to check in to next session available so they can just click on it.

Alternatives considered

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Gymdesk

The biggest draw was the price and the ability to try the software for free.

Review Source

LM

Leigh-Ann M.  
Owner  
Sports  
Used the software for: 6-12 months

### "Best Martial Arts Specific Software We've Used, Exceptional Customer Service"

September 9, 2019

5.0

The customer service with MAonRails has been fantastic. Eran goes out of his way to help and answers quickly. They were also willing to work with us on price which for a small school is greatly appreciated.

Pros

The interface is clean, easy to navigate for students and administrator. Easy to customize and get up and running quickly. Like the family account feature, belt ranks are easy to create, add, and modify. Customer Service is fantastic, quick answers and always willing to help.

Cons

That each document cannot have a customizable email saved. A bit difficult to navigate belt ranks when different classes can count towards time in grade. Also, the gym schedule is not great. Would like to see a month at a time.

Reason for choosing Gymdesk

We did the free trial with CMS and the interface was messy, hard to navigate and the roll over had to be done by their tech. There were too many complicated back door options and buttons.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody was ridiculously expensive and did not care what so ever about small business. The martial arts version was nothing special and they had no plans to work on martial arts specific improvements.

Review Source

SG

Steven G.  
Adviser  
Sports  
Used the software for: Less than 6 months

### "Martial Arts on Rails Review"

November 16, 2021

5.0

We were looking for a product to manage a small wrestling club and strength training business. We do not have a full-time manager and most of the products were overly complicated. Martial Arts on Rails has turned out to be the perfect solution.

Pros

The software is extremely easy to set-up and use, yet it has sufficient flexibility to manage our club in the way we want to operate. Interface is excellent and intuitive. The ability to create a website and easily integrate with a payment gateway was also excellent. Finally, customer support is to notch.

Cons

At first I was concerned that it did not have a corresponding App but the website works great on a cell phone and this has not been an issue. The product team continues to add features and improve functionality. No concerns.

Reason for choosing Gymdesk

Ease of use, pricing and the right feature set for our business.

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

We wanted something that was less complicated and a better end-user experience. Cost was also a factor but secondary.

Review Source

BP

Brian P.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple and User Friendly"

September 3, 2020

5.0

Onboarding was easy, tutorial videos/FAQ was helpful, but it was already easy to navigate prior to even watching them.

Pros

I really enjoy the simplicity of setting my academy up on the software, the positive feedback from my students who use this for class reservations, and how easy it is to navigate day to day operations. I really wish I discovered this sooner so I could've saved myself from the headaches I experienced using other software platforms. Customer service is great and very responsive which helps for troubleshooting on the fly.

Cons

I think it would be great if there was a feature within the software to interact with members where they would be notified if an admin user posted something under the content section or even a community board where we can also post updates.

Switched from

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)

Their platform was advertised to be suitable for small businesses, but really it's designed for large health clubs or small fitness gyms like crossfit. I didn't find it user friendly at all from onboarding to day to day management. The customer service wasn't as receptive as they are more UK based so that didn't really help with timely responses or onboarding. I wouldn't recommend them to martial arts studios.

Review Source

LF

Laurel F.  
ARNP  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great product"

May 14, 2024

5.0

Fantastic really. We really jumped feet first when deciding to take over a gym with very little prior experience with back-end knowledge and this program really made it so much easier.

Pros

We love how Gymdesk makes life so much easier for our business. The overall look of the program is great and the functionality of it has exceeded our expectations. Customer service has been excellent to work with any time we run into a snag.

Cons

We would like to be able to schedule members in "spots" in class (like movie theater or plane seating) to incentivize early booking for classes. It would help us be better prepared and discourage last minute booking.

Review Source

BP

Becky P.  
Owner/CPT  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Really please with Gymdesk."

September 23, 2022

5.0

The support is really, really responsive. I am impressed with that. Almost always within an hour or two, or quickly next day. The best.

Pros

It 'sings' to me. So much software is not 'ready out of the box.' There was such a learning curve. Many charge, demo required etc. As a busy gym and yoga studio owner with some capacity to learn on my own, I was up and in this in less than 5 minutes...and understand most of it. From there, it has served me well on customer management, communications, booking and payments.

Cons

I could use some more specific things pertinent to how I run my businesses, but perhaps others don't. So I could use some customization on a few things. I also get confused from time to time on the forms/sign up/membership connections...I think that could be better explained. Again though, it may be how I run my business not necessarily what makes sense for most consumers.

Reason for choosing Gymdesk

I 'got' it. It is simple. For me, it just resonated with me and how I need my businesses to run. Once I used their support, I know I made the right decision.

Review Source

MG

Maurice G.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Great martial arts management software"

November 17, 2021

5.0

Pros

Great membership management, auto billing which is important, attendance tracking, sales & marketing Are great. The only email and text function is a game changer too! You have to pay a little extra but it’s a huge life saver to send messages out quickly to all members or to certain members.

Cons

I’d like to see this software give the member the ability to track their progress according to the program, ranks and promotion requirements. For example, when I set certain skills for a particular rank, the student cannot see what those skills are on their one member portal. They can see what rank they are, but not the skills associated with the rank.

Review Source

Response from Gymdesk

November 22, 2021

Hi Maurice, thanks for the positive review and continued support! We do have the option to show promotion criteria for the current to members, if you reach out we'd be happy to show you how to do that.

MH

Matt H.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Excellent Software and Amazing Customer Service"

October 25, 2019

5.0

My experience has been great. We've grown to extremely quickly, and a big part of that has been through our website contact forms. I can't say enough about the customer service and the simplicity of the software. Both are fantastic.

Pros

I chose this software because of the ease of implementation. Other companies wanted weekly conference calls to train me on the software. MA on Rails was very intuitive. I had no problems setting up my school. Any issue I have has been resolved immediately. Eran offers fantastic customer service. Customer service really sets them apart from larger companies.

Cons

I'd like some added features. You have everything you need to run your business, but there are a couple of things that would be nice to have. Expanded reporting and an app would be top of the list. The positives vastly outweigh any negatives.

Reason for choosing Gymdesk

More modern and clean look. Positive reviews.

Review Source

DO

Dana O.  
Gym Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Gym Management Software"

September 10, 2024

5.0

Pros

Super responsive customer service through the set up process!

Cons

So far there isn't anything I don't like! I haven't been using that long- but its been a breeze!

Review Source

SN

Sean N.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Makes operations smoother"

August 8, 2024

5.0

Pros

Simple to set-up and use, provides commonly needed features, making it easy to communicate with students, handle memberships, take payments, waivers/contracts, track prospective students, as well as provides small details that software we used in the past have overlooked (ability to close your gym operations for a period of time, so you don't have to manually freeze each member)

Cons

the freezing of memberships is counterintuitive, and requires some workarounds

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Bloated feature-sets and far more expensive

Review Source

CP

Cameron P.  
Head Instructor - Owner  
Sports  
Used the software for: Less than 6 months

### "Gymdesk is a must have for serious business owners!"

October 11, 2024

5.0

Satisfying! The company has put a lot of effort into creating this and working with business owners.

Pros

Gymdesk fits all of our business needs for tracking memberships, hosting a website and communicating with clients - it is extremely user friendly and customer service is on point!

Cons

There are no significant cons. I understand it's a product that is undergoing constant adjustments in conjunction with user feedback.

Review Source

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