Time
- Better Decisions
- Improved Communication
- Increased Accuracy
- Increased Productivity
- Integrated
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Pros
We are already seeing a return on our investment in better tracking and reporting of employee hours, along with saving time in processing payroll from our prior vendor.
Accurate time reporting has saved our company money.
Cons
Problems started from the first download and set up. Employee who tried to remotely set up this product to match with sage100 was not educated in the process.
Quicker and more accuarate processing of payroll. And saving money for fraudulent time.
"No Functionality"
Overall: Like working with kindergarteners
Pros: [sensitive content hidden] sales tactics worked well before installation of the product
Cons: Problems started from the first download and set up. Employee who tried to remotely set up this product to match with sage100 was not educated in the process. I was handed off to tech support many times over the first month before I asked for a refund and was given the promise of better customer service. I agreed to allow them many more chances to set this up properly with sage and did not have one payroll successful. I received a few emails from employees who talked about how much the " like me and want to work with me, sorry for the lackadaisical approach" but have no solutions or education on how the product functions.
"Excellent Product for our needs"
Pros: The product has been very easy to implement and get our employees to use. We are already seeing a return on our investment in better tracking and reporting of employee hours, along with saving time in processing payroll from our prior vendor. Also the Customer Service has way exceeded our expectations! Any questions or issues have been quickly resolved and follow up has been very fast.
Cons: I would say the permission set up is a little repetitive and clunky, but that could be in the structure of our company and not the software.