SellerActive

4.5 / 5 20 reviews

Who Uses This Software?

E-commerce retailers who sell physical products across one or more online marketplaces.


Average Ratings

20 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $299.00/month
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SellerActive
  • www.selleractive.com
  • Founded 2012
  • United States

About SellerActive

SellerActive is an inventory, order management and repricing solution for e-commerce businesses looking to achieve maximum efficiency across all their sales channels. Our PriceIntelligence software will continuously monitor, report, and adjust prices according to market trends. We offer user-friendly tools and services to simplify online listing, processing, and shipping, all from a cloud-based dashboard and backed by our excellent customer success team.


SellerActive Features

  • Channel Analysis
  • Competing Product Analysis
  • Forecasting
  • Market Analysis
  • Multi-Store Management
  • Price List Management
  • Price Optimization Automation
  • Pricing Analytics
  • Profitability Analysis
  • Scenario Planning

SellerActive Reviews Recently Reviewed!

SellerActive is a great tool for keeping track of inventory.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to sync multiple accounts to this software makes things so much easier as far as inventory management goes. The ability to allocate quantities across multiple stores is extremely useful and helps prevent overselling.

Cons: Uploading large files can take some time which can be frustrating, but in general I have very few complaints. SellerActive has been a great tool overall.

Overall: Inventory management, the ability to sync SKUs & products from various marketplaces into one place, bundling.

We primarily use it to automate price adjustments and it has done great for what we need it for.

Sep 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We love the ability to set filters and download inventory into a simple to use format which allows us to modify massive amounts of listings in minutes.

Cons: The help section isn't as helpful as I would like. It would improve with video tutorials and more in depth instruction on all features.

Overall: Saved me valuable time in monitoring and adjusting prices.

As a non technical person the experience has been good! Staff are excellent to work with!

Sep 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the reports. As the support staff guide me through it, it gets easier to use. Hard to say at this point, It has many options within the software that I have not used yet.

Cons: That it doesn't pull in cost of item, from marketplaces. I have to place it in twice. I have not used all the categories of the software yet.

Overall: syncing all my marketplaces.

Makes selling in multiple marketplaces easy as 123

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software truly updates inventory in real time. Listing feature is really awesome, can't wait for the new features for other marketplaces. The software has really freed up alot of my time to do other aspects of growing the business.

Overall: ability to open in more marketplaces.
Not much to say about what is not good with software. I can only say that where selleractive lacks, you guys already have a third party integration software that covers that. In the end, cost adds up.

We used SellerActive and then temporarily canceled but noticed a huge difference in sales.

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to use holders for selling on multiple sku's with different quantities. Channel Advisory makes you purchase another program for this and its hundreds of dollars a month more.

Overall: Increased sales

Extremely valuable and functional.

Aug 31, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to sync up quantities and lead times across multiple marketplaces so that if an item sells on 1 marketplace it will deduct automatically from all marketplaces has been huge for our company. That feature has allowed us to significantly increase our sales over the last year. Another big pro for us is being able to bundle individual components to kits and sets.

Cons: The processing time when uploading files is inconsistent. Uploads will be processing fast and effectively for a while and then suddenly it will slow down significantly. The development team never seems to know what causes the slowness to occur randomly. Unfortunately, that issue has been an ongoing frustration with still no clear resolution. The only upside is that eventually SellerActive begins to run smoothly again. It seems that SellerActive will go through a slow phase every couple of months and it lasts for about a week.

Wow! I can't believe how amazing this platform is! Everyone I've worked with is EXCELLENT!

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The easiness of it. It's so much better than the platform we left and with the new resources soon to come out I can't wait for just how much better our experience will be.

Cons: Eh, the initial start up was a bit stressful, as I am not proficient in Excel. It would have been lovely if that part was magically done for me. Haha.

Overall: I don't have to spend that much time on each and every listing. I can do everything in bulk which is GREAT.

Vendor Response

by SellerActive on September 01, 2017

Thank you for the review Sabrina! We can't wait for you to see some of the new tools we are getting ready to launch. You will love it.

Selleractive outdoes other solutions in integration and price

Aug 31, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: We like the number of integrations it allows, streamlining much of our day to day operation. Price rules are quick and easy to use. Constant updates help overall. It is reliable and scarecely has any down time or interuptions.

Cons: Needs alot of smart features added, including reporting and automation. It has had a few glitches where orders were duplicated.

Overall: Speeds up our day to day with multi marketplace presence

User friendly at a great price

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that SellerActive brings in all of the listings from each marketplace and doesn't require me to manually put each listing into their platform (which is how ChannelAdvisor worked). It's a great value for the money and the customer service is always prompt and eager to resolve any issues that we've had arise.

Cons: A few of the features, like deleting a listing from a particular marketplace for example, don't seem to work correctly and the listings have to be deleted within the SellerActive platform as well as the marketplace platform (doubling the work).

Overall: It has increased our ability to list more items and keep our margins where we need them to be. User friendly interface with few hiccups.

Very Attentive to any issues.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Every time i have a question i can talk to someone and they will help immediately. Every question i have they answer.

Cons: Reports with specific details but they are working to make things better. Only other thing is to post on different marketplaces i would need different excel files.

Overall: Repricing, inventory reports. Managing inventories throughout all the marketplaces.

Seller Active has helped me boost sales and access additional markets.

Aug 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I can set prices to auto update and hold my needed margins. It allows me to set fixed prices for items that have no competition, or beat competiters by a specific amount.

Cons: The software is very robust I need more tutorials on how to better use all features. It also had difficulties adding variations to exsisting product line.

Overall: Increase in sales.

Pretty good so far. They respond well to issues and work to resolve and assist.

Aug 31, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is Simple to get started and very good assistance to onboard with lots of opportunity for training.

Cons: Everything but inventory is geared toward amazon and nothing else. Cannot put different stock levels for different items and titles show the same on all although actually different.

Overall: inventory sync

Software is buggy and has caused multiple cancelations

Aug 31, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Overall the application is easy to use and straightforward. The repricing tool did allow us to hold the buy box for longer and did increase sales.

Cons: This application is very buggy. The inventory management is sub-par at best. Skus will be relisted when you have zero quantity on hand. Still working with the customer service department on this one. Overall our cancellations have increased as a direct result of using Seller Active.

Overall: In the past, we used Seller Active as a repricing tool. As we have decreased selling other companies goods, we have transitioned into using Seller Active as a inventory management tool. Seller Active is supposed to keep our inventory levels at Amazon and eBay the same.

Love the people, great support. Takes some time to get the hang of things.

Aug 31, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great integration, great customer service, great training and help. Fast response. Lots of options and tools

Cons: Very high in price especially if you get up there in orders. I wish there were more pricing options.

Overall: Management of inventory across platforms, and super customer service and tools.

Great customer service but too many bugs

Mar 11, 2016
2/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro- very nice, courteous customer service. Generally works well
Cons- there are bugs. Our SKUs randomly would not convert so some of my inventory is in eBay but it isn't in SellerActive. I worked with customer service on it and they were absolutely great, but they couldn't fix it.
Their pricing system didn't work for us either. It's not set up well. If I want to keep my prices competitive, I have to do it manually because Seller drops our prices to our floors and doesn't ever raise them again. So we lots thousands of dollars during peak season because our prices didn't automatically adjust to beat our competitors.

Best inventory management SaaS on the market today

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Dealt with other re-pricing, order, and inventory management software options for my medium sized business. Product functionality is second to none. What really sets Selleractive apart is their 24/7-365 customer service support. They are always open to customizations specifically catering to my needs. Two thumbs up!

Great product and great people that stand behind it!

Feb 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Please know how much Kimberly has provided her services to our company since we signed up for your service. I truly believe she's an asset for now and for the future and could go on and on with all of the things she's done above and beyond the call of duty.

Does what it needs to do and great customer service

Feb 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We┬┐ve been using Seller Active for almost a year and have been very happy with all of the features.
Pros: Handles inventory across platforms seamlessly
Cons: Could use more report tools.

Simple, Easy, Affordable, and Effective

Jan 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I went through several other Inventory and listing management companies until i got to SellerActive. They were always either too expensive or too complicated. SellerActive is by far the most affordable solution and is easy to use. Their customer service is excellent as well.

SellerActive Review

Dec 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SellerActive has been a huge help for us with our inventory management. We spent 6 months reviewing different companies before deciding on SellerActive. They work great with our marketplaces and have the best pricing in the industry. Ian Leslie is our account manager and has been very helpful in not only getting us up and running but also any questions or issues we have after the implementation stage. We look forward to working with Ian and SellerActive as we continue to grow.