Cairnstack Software

TRXio

4 / 5 8 reviews

Who Uses This Software?

We serve any industry who has inventory.


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Cairnstack Software
  • www.cairnstack.com
  • Founded 2010
  • United States

About TRXio

The easy, cost-effective way to become more organized, efficient and add money back to your bottom line. A multi-user access for your companys inventory management.


TRXio Features

  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Inventory Management

TRXio Reviews


There is truly no other product out there that can do what TRX.io does.

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to track individual items is amazing. We are in a business that needs to track serial numbers and TRX.io is the best option out there for this function.

It also allows us to monitor stock, both in the shop and in the field externally on trucks, so that we never run out of items we need.

The support team for the product is also outstanding. Issues are usually resolved quickly and without delay. We have never had to wait for a fix; the team is on the issue as soon as we contact them.

Cons: The mobile access is very basic and could use some more work. It basicaaly only allows you to transfer items; the ability to search inventory would be great.

Overall: Has improved our efficiency at managing inventory immeasurably.

Vendor Response

by Cairnstack Software on August 29, 2018

Thanks for the review Robert. The current version of our mobile apps both allow for searching for inventory by type, brand and even by specific model. It will show you what you have and were you have that item. It may be as simple as uploading the newest version from the respective store.
As for limited use, that is by design. Most/all mobile phones have too small of screen to effectively run reports or manage users. The mobile app is specifically designed to receive items that you have in your database already, Assign additional LiveQR codes to, Transfer from any internal location and most importantly simply scan the order and the items to move them to the customer or external location. We have both iOS and Android specific developers on staff in our Colorado office so we make updates on a regular basis. Give us a call if you are having issues and we will walk you through the process. Also remember we have a full knowledge base for your review. Thanks.

My company purchased the software and I was the one who said it up for our company.

May 04, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Support for customers is awesome and very helpful. Software is also easy to use once I got the hang of it

Cons: Editing products in software after they've been added it's kind of difficult. So once I got the hang of it it wasn't too bad

Overall: We are able to inventory are products in stock so that we are able to closely monitor what we have and correctly order new products

Vendor Response

by Cairnstack Software on August 24, 2018

Thank you for the honest review, Jonathon! I agree the product editing can be tedious. If you look into the editor now we have made some changes and if you have ideas on how to make the process faster we are always open to feedback. We listen to all feedback and if it can benefit the platform as a whole we get it done asap. Also know that you can add new products by scanning a UPC code that in many cases has existing product info that could be edited for your uses. This limits data entry time to a minimum where all that is needed is to edit for accuracy in your use.

TRXio Software Review

Apr 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to look up an item to see if we have it in stock.

Cons: We would like to see more information on the phone app.

Overall: This software has really helped us keep track of items as long as my techs sign the parts out haha. I wish the phone app would show more information

Recommendations to other buyers: Make sure your techs assign the products when moving!

Vendor Response

by Cairnstack Software on August 29, 2018

Thank you, Natasha for your review! It is on our product updates list to increase functionality of our app. What would you like to see added? Please submit any thoughts, ideas or workflows to our support team at support@cairnstack.com.

Good potential, Needs to be fleshed out and bugs taken care of. The

May 08, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use. Its pretty great! The interface is simple and easy to understand and the drop down tabs are self explanatory

Cons: The bugs and functionality needs to be worked on and polished. There are things that were said to be in the works and months later still not working

Overall: The software is really good at keeping track of inventory. It also helped out with tracking items at the customer

Vendor Response

by Cairnstack Software on August 24, 2018

Thank you for the honest review, Greg. In any application there will be bugs from time to time. We have a full development team that is devoted to the growth and overall success of the platform. Sometimes when requests are made they are weighed across many companies and the polishing that can benefit the most users is what we focus on first. As for special requests, we can always be convinced through a defined scope of work and willingness to pay for the request. Software as a Service is the way of the future where companies are not spending tens of thousands for software per month or year without the knowledge of constant upgrades and fixes in the pipeline. What we do know is that we save organizations many times the cost of the TRXio platform every year in recovering lost revenue from all levels of an organization. Software with an ROI that can be measure in days not years.

The work with you to make it the best for you!

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TRXio has made the system work for us, When we have an issue they make adjustments to improve our daily operations

Cons: Its a great inventory system for retail or bulk warehouse movement, however it only works on barcodes we have to create and not on the manufactures barcodes

Overall: Knowing where our inventory is at all times

Vendor Response

by Cairnstack Software on August 27, 2018

Thanks for the review, Shaun! Using the manufacture bar codes does not comply with traceability standards as there is no way to ensure a unique identifying ID. The printed 36 digit LiveQR code ensures all of your items are unique and can be traced. As a HIPAA compliant solution there are many UDID compliant and security concerns we address that may be outside of your needs but as you grow will become very important.

Great service, didn't work out for us

May 04, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Cost, service was great to talk to. We liked that there was a database for our industry as well. Thanks

Cons: Didn't integrate with quickbooks very well. There was limitation in bulking items, also everything had to be tied to a QR code.

Overall: Made us think about how to track our inventory

Vendor Response

by Cairnstack Software on August 27, 2018

Thank you for the review. We have made two major revisions to the QuickBooks Desktop integration since your account was created. We will have on of our support specialists reach out to you about QuickBooks specifically. Also we are releasing our integration with QuickBooks Online in September as well.

Lunar Audio Video

Apr 27, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Multiple ways to look up items.

Cons: Can only have one screen open at a time

Overall: We have been using TRX.io for about 2-1/2 months and it gets a little easier to use daily. There are many features that help you keep your inventory organized.

Recommendations to other buyers: Not at this time.

Vendor Response

by Cairnstack Software on August 29, 2018

Thanks for the review, Craig! There are many times that you can have multiple pages open at a time, however as a cloud application it is important to understand that the last page you edit info will be the one that saves. For example: If you had two tabs open with the same order, made changes to that order then made different changes to the order on the second tab then went back to the first one and saved progress. The second tab's order would not be accurate and could overwrite your information. It is the limitation of all platforms that use a web browser. It may be beneficial for you to review the workflow you are having difficulty in the knowledge base. Thanks again.

Fundamental tool for business management

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very simple. The learning curve was minimal. The TRXio additional to our business has been invaluable.

Cons: There are some minor suggestions we've made to enhance the software that will make more sense for integrators.

Vendor Response

by Cairnstack Software on August 27, 2018

Thank you, Tyson! We appreciate your feedback. As you continue to learn about TRXio you will find many features that fit very well into the workflows of the industry. More than half of our staff has extensive real-world warehouse, logistics and installation experience. We hope you continue to see value for years to come.