# TRXio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TRXio the right Inventory Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148683/TRXio/reviews --- TRXio 4.3 (10) [View alternatives](https://www.capterra.com/p/148683/TRXio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TRXio Ease of use 4.3 Customer Service 4.9 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RD Robert D. Parts Manager Maritime Used the software for: 1-2 years ### "There is truly no other product out there that can do what TRX.io does." April 28, 2017 5.0 Has improved our efficiency at managing inventory immeasurably. Pros The ability to track individual items is amazing. We are in a business that needs to track serial numbers and TRX.io is the best option out there for this function. It also allows us to monitor stock, both in the shop and in the field externally on trucks, so that we never run out of items we need. The support team for the product is also outstanding. Issues are usually resolved quickly and without delay. We have never had to wait for a fix; the team is on the issue as soon as we contact them. Cons The mobile access is very basic and could use some more work. It basicaaly only allows you to transfer items; the ability to search inventory would be great. Review Source Response from Cairnstack Software August 29, 2018 Thanks for the review Robert. The current version of our mobile apps both allow for searching for inventory by type, brand and even by specific model. It will show you what you have and were you have that item. It may be as simple as uploading the newest version from the respective store. As for limited use, that is by design. Most/all mobile phones have too small of screen to effectively run reports or manage users. The mobile app is specifically designed to receive items that you have in your database already, Assign additional LiveQR codes to, Transfer from any internal location and most importantly simply scan the order and the items to move them to the customer or external location. We have both iOS and Android specific developers on staff in our Colorado office so we make updates on a regular basis. Give us a call if you are having issues and we will walk you through the process. Also remember we have a full knowledge base for your review. Thanks. JS Jonathon S. Technician Consumer Electronics Used the software for: 1-2 years ### "My company purchased the software and I was the one who said it up for our company." May 4, 2017 4.0 We are able to inventory are products in stock so that we are able to closely monitor what we have and correctly order new products Pros Support for customers is awesome and very helpful. Software is also easy to use once I got the hang of it Cons Editing products in software after they've been added it's kind of difficult. So once I got the hang of it it wasn't too bad Review Source Response from Cairnstack Software August 24, 2018 Thank you for the honest review, Jonathon! I agree the product editing can be tedious. If you look into the editor now we have made some changes and if you have ideas on how to make the process faster we are always open to feedback. We listen to all feedback and if it can benefit the platform as a whole we get it done asap. Also know that you can add new products by scanning a UPC code that in many cases has existing product info that could be edited for your uses. This limits data entry time to a minimum where all that is needed is to edit for accuracy in your use. GW Greg W. Warehouse Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Good potential, Needs to be fleshed out and bugs taken care of. The " May 8, 2017 3.0 The software is really good at keeping track of inventory. It also helped out with tracking items at the customer Pros The ease of use. Its pretty great! The interface is simple and easy to understand and the drop down tabs are self explanatory Cons The bugs and functionality needs to be worked on and polished. There are things that were said to be in the works and months later still not working Review Source Response from Cairnstack Software August 24, 2018 Thank you for the honest review, Greg. In any application there will be bugs from time to time. We have a full development team that is devoted to the growth and overall success of the platform. Sometimes when requests are made they are weighed across many companies and the polishing that can benefit the most users is what we focus on first. As for special requests, we can always be convinced through a defined scope of work and willingness to pay for the request. Software as a Service is the way of the future where companies are not spending tens of thousands for software per month or year without the knowledge of constant upgrades and fixes in the pipeline. What we do know is that we save organizations many times the cost of the TRXio platform every year in recovering lost revenue from all levels of an organization. Software with an ROI that can be measure in days not years. SO Shaun O. Warehouse Operations Manager Media Production Used the software for: 6-12 months ### "The work with you to make it the best for you!" May 4, 2017 5.0 Knowing where our inventory is at all times Pros TRXio has made the system work for us, When we have an issue they make adjustments to improve our daily operations Cons Its a great inventory system for retail or bulk warehouse movement, however it only works on barcodes we have to create and not on the manufactures barcodes Review Source Response from Cairnstack Software August 27, 2018 Thanks for the review, Shaun! Using the manufacture bar codes does not comply with traceability standards as there is no way to ensure a unique identifying ID. The printed 36 digit LiveQR code ensures all of your items are unique and can be traced. As a HIPAA compliant solution there are many UDID compliant and security concerns we address that may be outside of your needs but as you grow will become very important. NB Natasha B. Office Manager Luxury Goods & Jewelry Used the software for: 1-2 years ### "TRXio Software Review" April 27, 2017 5.0 This software has really helped us keep track of items as long as my techs sign the parts out haha. I wish the phone app would show more information Pros The ability to look up an item to see if we have it in stock. Cons We would like to see more information on the phone app. Review Source Response from Cairnstack Software August 29, 2018 Thank you, Natasha for your review! It is on our product updates list to increase functionality of our app. What would you like to see added? Please submit any thoughts, ideas or workflows to our support team at support@cairnstack.com. CB Craig B. Service and Operations Manager Used the software for: Less than 6 months ### "Lunar Audio Video " April 27, 2017 3.0 We have been using TRX.io for about 2-1/2 months and it gets a little easier to use daily. There are many features that help you keep your inventory organized. Pros Multiple ways to look up items. Cons Can only have one screen open at a time Review Source Response from Cairnstack Software August 29, 2018 Thanks for the review, Craig! There are many times that you can have multiple pages open at a time, however as a cloud application it is important to understand that the last page you edit info will be the one that saves. For example: If you had two tabs open with the same order, made changes to that order then made different changes to the order on the second tab then went back to the first one and saved progress. The second tab's order would not be accurate and could overwrite your information. It is the limitation of all platforms that use a web browser. It may be beneficial for you to review the workflow you are having difficulty in the knowledge base. Thanks again. NH Nathan H. Director, Technical Development Information Technology and Services Used the software for: 6-12 months ### "Inventory is hard, TRXio makes it easier but has room for growth" March 8, 2019 4.0 It's been positive, but you should plan on having a person on staff to be the expert. It's a significant amount of work to manage proper inventory. Pros It's the closest inventory system I've found that would work for our needs. Others weren't really built for how we operate Cons The migration process from D-Tools to TRXio was not the simplest. I recognize that our organization has a 200ton elephant that we're towing around BUT I have to believe we're not the only ones that have the same issue. Review Source JH Jeff H. Operations manager Used the software for: Less than 6 months ### "Great service, didn't work out for us" May 4, 2017 4.0 Made us think about how to track our inventory Pros Cost, service was great to talk to. We liked that there was a database for our industry as well. Thanks Cons Didn't integrate with quickbooks very well. There was limitation in bulking items, also everything had to be tied to a QR code. Review Source Response from Cairnstack Software August 27, 2018 Thank you for the review. We have made two major revisions to the QuickBooks Desktop integration since your account was created. We will have on of our support specialists reach out to you about QuickBooks specifically. Also we are releasing our integration with QuickBooks Online in September as well. MC Michele C. ALCM Program Manager Pharmaceuticals Used the software for: Less than 6 months ### "User-Friendly application for inventory management" March 11, 2019 5.0 Needed a solution for non-GMP materials shared between sites world-wide and have the ability to expand to other materials for sites to have 1 system for inventory management. Still setting up with actual data, but overall going smoothly. Pros Application is user-friendly; learning curve is fairly quick. Amount of data entry by end user is kept to bare minimum so not a lot of time involved making it easier for end users to adopt. Cons It's a canned software package, so features not being used are still visible to end users which may complicate usability Review Source TR Tyson R. CEO Used the software for: Less than 6 months ### "Fundamental tool for business management" May 2, 2017 5.0 Pros The software is very simple. The learning curve was minimal. The TRXio additional to our business has been invaluable. Cons There are some minor suggestions we've made to enhance the software that will make more sense for integrators. Review Source Response from Cairnstack Software August 27, 2018 Thank you, Tyson! We appreciate your feedback. As you continue to learn about TRXio you will find many features that fit very well into the workflows of the industry. More than half of our staff has extensive real-world warehouse, logistics and installation experience. We hope you continue to see value for years to come. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.