# DealersLink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DealersLink the right Auto Dealer solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148691/DealersLink/reviews --- DealersLink 4.7 (43) [View alternatives](https://www.capterra.com/p/148691/DealersLink/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DealersLink Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jason B. Sales Manager Used the software for: Less than 6 months ### "You get more for your money" March 19, 2018 5.0 Everything seems to be working fine. Customer service is top notch so if we do have an issue its fixed quickly Pros Great CRM tool for the entire staff to use. Most programs do not have what these guys do such as the scanner tool. Review Source SA Scott A. General Sales Manager Automotive Used the software for: 2+ years ### "DealersLink Support" July 22, 2023 5.0 If i switched jobs or bought my own store, they would be my 1st phone call. Pros The people understand, and CARE. Cons If i didn't like something, they would fix it for me. They have made changes for me in 24 hour timeframe that Vauto wouldn't even change. Alternatives considered [Provision](https://www.capterra.com/p/80595/Provision/)[Autoniq](https://www.capterra.com/p/183813/Autoniq/)[VinCue](https://www.capterra.com/p/163748/VinCue/) Reason for choosing DealersLink \[sensitive content hidden\]..the people seemed to understand what dealerships needed in an inventory tool. Switched from [Provision](https://www.capterra.com/p/80595/Provision/) several years ago. Review Source WS William S. VP Automotive Used the software for: Less than 6 months ### "Beware" April 13, 2022 3.0 Pros Looked like it was going to be a good way to source inventory Cons The arbitration policy is non-existent. If there's a problem with a vehicle you bought on their platform, it's your problem unless the seller agrees to unwind or pay the outstanding items. Their mediation process is that if there is enough negative feedback, then eventually they will kick a dealer off. Read the contract carefully. Review Source rH roxanne H. Marketing Director |Internet Manager Automotive Used the software for: 2+ years ### "DealersLink has been good to us " June 19, 2023 5.0 Pros My rep is ALWAYS available and helpful. Cons Haven’t had an issue to be concerned about. Review Source JH Jason H. Sales Manager and Inventory Manager Automotive Used the software for: 2+ years ### "Nearly 10 years with Dealerslink" April 18, 2017 5.0 I may have been one of the first dealers in the area to take on Marty and dealerslink when I was UCM for Dave Smith Motors. It helped me immensely to better manage my inventory as well as export to other platforms. It's been exciting to watch them grow over the years, add more features, more dealers, and bring all of these dealers together. Today, sourcing true front line quality inventory has never been more difficult and for those of us dealers who are using dealerslink, I think it's easy to say we would not want to lose the benefits it provides. Not sure how many hundreds of transactions the Gee Automotive Group completes through dealerslink today, but it's substantial and I really like the ease of digitally signing wholesale orders now. Keep up the good work and look forward to future innovations. Jason "Hunter" Hollibaugh, Gee Automotive Group Pros Sourcing inventory as well as inventory management and data exporting features Cons The mobile app tends to run a little slow when trying to capture a VIN Review Source BG Blake G. Marketing/internet/shop manager Wholesale Used the software for: 2+ years ### "Great all the way around helpful!" April 19, 2017 5.0 We have used dealerslink for some time now and I don't know how we would do what we do without it! I know when I did have problems with the App. Customer support representative was always helpful he can be hard to reach some times he is busy!!! You guys need to give him a vacation!! Lol! Anyways they have always found a fix!! And it works great keep up with the good work! Pros It's everything at the click of a button! Keeps us all connected with inventory that's hot and warnings when there are the right things we look for wether it's price or make and model it's nice to have more eyes out looking! Cons Would be nice when there are updates to have Marty come show us all the new goods and why it changed plus it's a good reason to get him out here!! Mostly for the ones less computer savvy. But we're kinda different then a dealership so no biggie! Review Source DS Dean S. Internet Sales Manager Automotive Used the software for: 2+ years ### "A quality product with great support! " April 19, 2017 5.0 I have been partnered up with Customer support representative n and the Dealerslink Team for approx. 3.5 years now. In that time we have experienced changes to the industry in Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing. When this was instilled, none of the providers had software to handle that request. Dealerslink was fast and effective in making us one of the first dealerships in the state to be compliant with the new law. Whether you are talking about an issue with pictures, pricing, etc (which rarely happen) they are patient, knowledgeable, but most importantly fast to respond! Dean Schmidt Internet Sales Manager Morehart Murphy Regional Auto Center Pros Ease of use/customer support Cons Wish you had longer hours, could Devon bring his sleeping bag in? Review Source MR Michael R. Digital Marketing Manager Automotive Used the software for: 2+ years ### "DealersLink - A streamlined process for inventory management" April 18, 2017 4.0 From beginning to end, and top to bottom, the relationship with DealersLink has transcended all expectations. The initial rollout, ROI, customer service and performance has been top notch. If there is a slight problem with connectivity, uploads, or reliability; DealersLink offers a succinct and timely resolution with an explanation without tech speak. The ability to customize and organize our data feeds has given us a step above the competition. We are a dealer group with 7-rooftops and 2,000 vehicles with a number of unique demands and requirements. Avoid the high priced guerrillas in the industry and trust your data, photos, pricing tools, and overall profitability to DealersLink. They will deliver! Pros Reliability of photo uploads Cons Customization Review Source BC Bridgette C. Service Automotive Used the software for: 2+ years ### "Love!" January 22, 2020 5.0 We use this everyday to update cars in our system! Pros Dealers link is so easy to use! I’ve never had any problems with it. I would recommend this to every dealership! Cons Sometimes the pictures for the vehicles update blurry but other than that there’s not a lot we don’t love about this software Review Source bilal S. Automotive Used the software for: I used a free trial ### "Sælg Din Bil Nemt, Hurtigt og Sikkert!" February 22, 2018 4.0 Pros I have been partnered up with Customer support representative n and the Dealerslink Team for approx. 3.5 years now. In that time we have experienced changes to the industry in Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing Cons Colorado such as mandatory placement of the dealerships Dealer Handling Fee into their displayed pricing https://skrotpriser.com/ Review Source DM Daniel M. Used the software for: ### "Auto Dealer" April 27, 2017 5.0 I have been a Dealerslink dealer for about 7 yrs and have been with them through all of their growth. I have a group of smaller stores and their program works great for me... I use them at multiple locations and use a lot of their products appraising, buying, trading, selling, syndication, auction. I have been very satisfied with the mobile product as well... They are great to work with and very down to earth.... Great company and great team! Review Source gH george H. Used the software for: ### "General Sales Manager" April 18, 2017 5.0 We started with dealerslink when we first opened our doors in 2009. We are Sold, Traded and Bought all over dealeslink Dealer's Locations. Great way to sell and buy or trade Inventory. Review Source TM Tom M. Used the software for: ### "Great service." February 29, 2016 5.0 Dealerslink has the best customer service of any vendor I use in my dealership they even help out with other tech issues that aren't even theirs. Review Source JH Jessica H. Used the software for: ### "Easy to Use" April 24, 2017 5.0 I have never had an issue that was unable to be solved by the team at Dealerslink. Great customer service and easy to use. Review Source AR Angie R. Used the software for: ### "Great deals." April 26, 2016 5.0 I have bought a number of cars on DealersLink and have gotten some killer deals! Review Source GC Glenn C. Photographer Automotive Used the software for: 2+ years ### "Why you should use Dealerslink in your dealerships" April 18, 2017 5.0 This is a great program to use. easy to upload pictures and check out inventory from other dealerships, going to auctions to see what vehicles are worth buying. It's a great tool to have in all of your stores to manage all of your inventory and making sure you are in the right price range as well. Pros How easy it is to upload and change pictures around Cons uploading pictures on an Ipad or IPhone, always have to use a computer in the office instead of being somewhere else to upload Review Source AR Armando R. Sale Manager Automotive Used the software for: 2+ years ### "Thank you \[SENSITIVE CONTENT HIDDEN\]" August 26, 2020 5.0 Service is amazing and \[SENSITIVE CONTENT HIDDEN\] is stop of the ball every day! Super pleased with his work! Pros Ease of use, great user interface and product flow. Cons Items that are marked sold are quickly deleted. Review Source TD Tyler D. Internet Manger Automotive Used the software for: 2+ years ### "Best customer support in the business" April 27, 2017 5.0 Dealerslink has been the single best program we have ever signed up for! I recommend them to other dealers because of the superior quality support I get. These folks really know their program. Pros The support is top notch. The price point on it is very attractive. Cons They are still growing. The network that they are creating is becoming stronger by the day. I can hardly consider that a con. Review Source wS william S. President Automotive Used the software for: 2+ years ### "REVIEW Dealerlink" March 27, 2021 4.0 Pros How it integrates with my web site and other software applications Cons It is sometimes very easy to reach support staff and somtimes the reponce time laggs Review Source JJ Joshua J. Finance Manager Automotive Used the software for: 6-12 months ### "Inventory at your fingertips!" April 28, 2017 5.0 I have been in the automobile industry for 20 years, and I have seen many tools come and go nearly as fast as the cars themselves. I believe DealersLink encompasses all you could hope for to manage your inventory. From the pricing tools, to the connections to other dealer stock, all the way over to the status of your current cars overall health in your market. My personal favorite? The F&I calculator.....directs you to which cars make the most money for this individuals approval? I've looked at the world through the lens of showroom glass...and DealersLink has fine tuned the clarity that I see our cars through......Thanks Guys Pros F&I Calculator Cons nothing really Review Source bR bob R. GSM Automotive Used the software for: 2+ years ### "Training is the Key!" April 18, 2017 5.0 I've used DealersLink for years and liked it, then my new rep showed me some of the things it is capable of. I really love it now! Pros Its versatility Cons My previous training left a lot to be desired Review Source BS Bill S. Internet Sales Manager Automotive Used the software for: 2+ years ### "Dealers Link Review" April 24, 2017 4.0 After many years working at Mocks Ford-Lincoln-Mazda Dealership, I find this software easy to use. All of us at mocks Ford use this program daily and I have had no problems. Pros Easy to use Cons N/A Review Source RL Richard L. Used car manager Automotive Used the software for: 2+ years ### "Great product " April 24, 2017 5.0 Great product and easy to use. Would recommend to anyone. I especially like how easy it is to look at a snapshot of our water report Review Source JG Joseph G. GSM Retail Used the software for: 2+ years ### "Excellent Inventory Tool" April 18, 2017 5.0 Helps us acquire and sell used inventory. Have created many trading relationships with Dealerslink. Pros Works well on all devices Review Source DW Doug W. GSM Automotive Used the software for: 2+ years ### "Dealerslink the Bomb!" April 24, 2017 5.0 The customer service is first rate and working with our rep is like working with your best friend. They make it easy. Thanks. Review Source Similar Products Featured ## Related categories [Auto Dealer](https://www.capterra.com/auto-dealer-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.