# Digital Asset Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Digital Asset Management the right Digital Asset Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148693/Digital-Asset-Management/reviews --- Digital Asset Management 4.8 (11) [View alternatives](https://www.capterra.com/p/148693/Digital-Asset-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Digital Asset Management Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maggie K. Co-op/MDF Promotions Manager Information Technology and Services Used the software for: 2+ years ### "Versatile product, Amazing Support" August 1, 2019 5.0 Pros The software is very user friendly. I handled operational support to the field using the product and most users required only a one-time training. It has a simple, intuitive design, so making updates to our featured products was a quick and painless process. I was able to keep the site up to date and edit items myself, but JGSI would step in if I requested some assistance. JGSI also has exceptional customer support. Executive and the team are quick to respond and happily take on change requests and handle operational questions. Cons I honestly can't say anything critical about the software. It was easy to use and offered everything that we needed. Review Source Response from JGSullivan Interactive August 2, 2019 Thanks Maggie! NK Nadine K. Graphic Designer Mechanical or Industrial Engineering Used the software for: 2+ years ### "A great solution for Assets" February 12, 2020 5.0 Pros MyAdExpress is a great solution for employees and channel partners to access files, product photography, and customized templates for printed material. Login, uploading and updating files was easy. The search feature by keywords worked very well finding the files you need. Adding keyword tags to assets was easy. Support from JG Sullivan was excellent. Having 24/7 access was beneficial to all. Cons Nothing. No problems with the software. Review Source Response from JGSullivan Interactive February 18, 2020 Thanks Nadine! Tyson W. National Account Manager Consumer Goods Used the software for: 6-12 months ### "Robust Tool for Our Needs" April 18, 2018 4.0 Pros I liked the ease of use. We were challenged with sharing documents with our sales team that could be easily organized to fit different customers needs. Cons Editing documents could have been a little clearer with instruction. I was confused at times regarding which version of an edited document was saved. Review Source GF Gregory F. Sr Director, Co-op/MDF Operations Computer Software Used the software for: 2+ years ### "Great Product and better customer service" August 1, 2019 5.0 This software solution was critical in solving an issue for our client. It worked great and made my company look good. Pros Very configurable and so easy to use. Response time is fantastic. Cons I had zero problems with this software. Reason for choosing Digital Asset Management It is the best solution on the market. Review Source Response from JGSullivan Interactive August 5, 2019 Thanks for your evaluation and kind words, Greg! CF Christopher F. Account Director Marketing and Advertising Used the software for: 2+ years ### "Removing guesswork" April 6, 2017 5.0 A complete system that went above and beyond expectations. Easy to use, easy to add new assets and a customized solution for a group that needed a lot of help. I cannot recommend JGSI enough when there is a need to herd cats and make the impossible...possible. Pros Ease of use on the admin AND user side. Review Source Response from JGSullivan Interactive April 6, 2017 Thanks Chris! CS Chelten S. VP Customer Support Services Used the software for: 2+ years ### "Utilized support team to adopt Voice of the Customer and develop on line self service web site." June 5, 2018 5.0 Pros The end result was a leading edge market differentiating solution that enabled us to set a new bar in terms of customer self service. The competition has still not caught up! Cons There are no cons. Review Source Response from JGSullivan Interactive June 6, 2018 Thanks Chelten! FS Franco S. Senior Manager - Marketing Used the software for: ### "Solid platform for supporting our field sales team" February 27, 2016 4.0 The greatest pro of JGSullivan's marketing resource resource center platform is the great customer service and support JGSullivan puts behind their product. They are very responsive and willing to jump to the ever changing needs of the field. The platform itself does take a bit of getting used to, but after some short tutorials and walk throughs it is very easy to navigate. Probably the best function is the ability to continually add features/functions as the business needs grow. Review Source JO Jillian O. Lead Channel Manager Used the software for: ### "Love this tool!!" March 30, 2016 5.0 This is the best tool, it's intuitive and so easy to use. Since I launched it with my external sellers (and ditched our previous one), our usage has increased ten-fold and my external sellers are so happy with it. The reporting I get is amazing and the support provided by JGSI is top notch. Such a pleasure working with them, all around. Their pricing is very competitive, too. What's not to like? Review Source Response from JGSullivan Interactive March 30, 2016 Thanks Jillian! SB Sue B. Used the software for: ### "Great tool for your business!" January 25, 2016 5.0 This tool is so easy to use. Easy to manage. Customers love to be able to browse our photos that are available to them, instead of waiting for an email of photos they need. Creating your own ad with our templates already set up, is great and easy to use. A great idea! The staff is always happy to help out when needed. Review Source Response from JGSullivan Interactive January 25, 2016 Awesome! Thanks JC Jeff C. Head of Marketing RSC Used the software for: ### "Great product and great people!" February 18, 2016 5.0 We have worked with the team for nearly two years. Their product and people are excellent to work with and highly recommended. Review Source LD Lisa D. Marketing Support Used the software for: ### "Overall the program was easy to use and customer service was grat." May 31, 2016 5.0 Overall the program was easy to use once the process was determined. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.