Solink Loss Prevention System Ratings

Overall
4.7/5
Ease of Use
4.7/5
Customer Service
5/5

About Solink Loss Prevention System

Solink makes it easy to protect your business from theft even when you don't have time to conduct investigations yourself. Solink analyzes every transaction, notifies you of suspicious events, and manages all the evidence. Solink seeks out the relevant events and sends you reports and alerts to keep you apprised of issues proactively. Easy to use and works with your existing cameras + POS, Solink is the practical answer to your security challenges. Learn more about Solink Loss Prevention System

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Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Judy S.
Owner
Food & Beverages, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 31, 2018

“Love this System so much we have migrated to use Solink ONLY at all of our locations”

OverallOverall an excellent tool with excellent support
ProsLinks to our register system so you can see the receipt on the screen. Easy search engine. Really great support and constantly getting updated so it gets better and better. Loads of storage capacity so you can go back a search for a long time.
ConsReceipt numbers in Solink are different then our register system. Sometimes the system slows down when we are watching history and the cameras freeze up. Not sure if this is on our end (internet speed) or at peak times when the solink system is being used the most. Possibly a solink capacity issue as they grow their user base.
Reviewer Source 
Source: Capterra
July 31, 2018
Renee G.
Directrice Générale
Restaurants, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 9, 2018

“Renée's Review”

OverallI think it is great. We as well as our employees bare well protected with this software.
ProsIt is very clear inages, very easy to use, fast.
ConsI can't say there are any cons as when you have questions about the program there is always someone available to help...
Reviewer Source 
Source: Capterra
November 9, 2018
Cristina M.
Manager
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Accessibility ”

ProsEasy to use, sends update on new things. Once I had a question got answers right away Someone responds efficiently
ConsNothing so far. This system is fast and reliable
Reviewer Source 
Source: Capterra
August 6, 2018
Stephen B.
Owner
Restaurants, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 31, 2018

“SoLink is Amazing”

ProsEase of use. Cloud-based storage of bookmarked video. Integrated chat/support feature. Multiple search criteria makes finding useful video very easy. Constantly upgraded with new features. 90 Days of SD video storage
ConsSystem only retains 7 days of HD video before overwriting the data.
Reviewer Source 
Source: Capterra
July 31, 2018
Akshay P.
GM
Hospitality, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Solink ”

OverallThis is Revolutionary. This saves $1000 from theft
ProsEasy to use and Understand. Clear Imaging.
ConsToo much Buttons , Links at the Home page.
Reviewer Source 
Source: Capterra
August 6, 2018
Damien A.
Director of Operations
Restaurants, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 13, 2018

“Solink Review”

Pros- Email notifications on the spot - Great customer service - Ease of use
Cons- Reports need to be more user friendly and easy to understand - Sometimes when POS systems change their coding it takes a few days for Solink to adapt
Reviewer Source 
Source: Capterra
November 13, 2018