# Solink Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Solink the right Image Recognition solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148731/Solink-Loss-Prevention-System/reviews

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Solink

4.7 (7)

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Last updated March 26th, 2026

# Reviews of Solink

Ease of use

4.7

Customer Service

5.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JH

Jason H.  
Multi Unit General Manager  
Restaurants  
Used the software for: 2+ years

### "The Best video loss prevention system I have ever used"

March 3, 2020

5.0

Solink has been a huge help with all of our Loss Prevention efforts, as well as training, and operational oversight, and their team is great to work with.

Pros

The system is effective and has a ton of tools that allow you full oversight into your operations, as well as allowing you to pinpoint, record and share issues and concerns. We are able to use it not just for loss prevention, oversight and recording incidents, but also as an effective teaching tool for our management teams and our team members.

Cons

It has so many tools that the learning curve can seem a bit steep, and it can take a while before you are able to really use this tool to its full ability...I'm still finding out ways that we can utilize it.

Review Source

JS

Judy S.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Love this System so much we have migrated to use Solink ONLY at all of our locations"

July 31, 2018

5.0

Overall an excellent tool with excellent support

Pros

Links to our register system so you can see the receipt on the screen. Easy search engine. Really great support and constantly getting updated so it gets better and better. Loads of storage capacity so you can go back a search for a long time.

Cons

Receipt numbers in Solink are different then our register system. Sometimes the system slows down when we are watching history and the cameras freeze up. Not sure if this is on our end (internet speed) or at peak times when the solink system is being used the most. Possibly a solink capacity issue as they grow their user base.

Review Source

DA

Damien A.  
Director of Operations  
Restaurants  
Used the software for: 6-12 months

### "Solink Review"

November 13, 2018

4.0

Pros

\- Email notifications on the spot - Great customer service - Ease of use

Cons

\- Reports need to be more user friendly and easy to understand - Sometimes when POS systems change their coding it takes a few days for Solink to adapt

Review Source

RG

Renee G.  
Directrice Générale  
Restaurants  
Used the software for: 2+ years

### "Renée's Review"

November 9, 2018

5.0

I think it is great. We as well as our employees bare well protected with this software.

Pros

It is very clear inages, very easy to use, fast.

Cons

I can't say there are any cons as when you have questions about the program there is always someone available to help...

Review Source

CM

Cristina M.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Accessibility "

August 6, 2018

4.0

Pros

Easy to use, sends update on new things. Once I had a question got answers right away Someone responds efficiently

Cons

Nothing so far. This system is fast and reliable

Review Source

SB

Stephen B.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "SoLink is Amazing"

July 31, 2018

5.0

Pros

Ease of use. Cloud-based storage of bookmarked video. Integrated chat/support feature. Multiple search criteria makes finding useful video very easy. Constantly upgraded with new features. 90 Days of SD video storage

Cons

System only retains 7 days of HD video before overwriting the data.

Review Source

AP

Akshay P.  
GM  
Hospitality  
Used the software for: 6-12 months

### "Solink "

August 6, 2018

5.0

This is Revolutionary. This saves $1000 from theft

Pros

Easy to use and Understand. Clear Imaging.

Cons

Too much Buttons , Links at the Home page.

Review Source

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