--- title: "TapMango Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TapMango Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/148733/TapMango/" page_type: "product" language: "en" --- # TapMango Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TapMango ## What is TapMango? With TapMango you can create your own branded loyalty program. Engage customers with our powerful SMS/Email marketing, get new customers with our referral system and online review boost, increase revenue with flash sales and mobile ordering, seamlessly integrate with your POS and so much more. Paired with a world-class customer support team, TapMango is powering thousands of happy merchants. ## What is TapMango used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 186 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Customer Loyalty / 2025 - Food Delivery / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TapMango?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tapmango.com&name=TapMango) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TapMango 4.8 (186) VS. [4.8 (512)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (186) Ease Of Use 4.9 (3,786) Value For Money 4.6 (178) Value For Money 4.8 (3,410) Customer Service 4.9 (179) Customer Service 4.7 (3,470) ## TapMango alternatives Highest Rated [Guusto](https://www.capterra.com/p/186209/Guusto/) [4.9 (3,786)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186209/Guusto/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (255)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/) [4.8 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144990/Referral-Marketing-Automation/) [View all alternatives](https://www.capterra.com/p/148733/TapMango/alternatives/) ## FAQs about TapMango Overview ### What problems does TapMango solve? TapMango solves weak customer retention, limited customer contact data, and manual loyalty tracking by combining rewards, SMS and email campaigns, branded mobile ordering, and customer analytics in one system. Restaurants, retail stores, salons, and small business owners benefit most by re-engaging lapsed customers, simplifying promotions, and reducing checkout friction. Answer based on 168 reviews Overview ### Which roles and teams benefit most from TapMango? TapMango is most used by business owners, founders, and executives who want to drive repeat purchases, manage loyalty programs, and track customer engagement. Store managers, operations leaders, and marketing teams benefit from running promotions, overseeing day-to-day program performance, and using customer data to improve retention and in-store sales. Answer based on 176 reviews Overview ### What company size and industries is TapMango built for? TapMango is built primarily for small businesses in retail, with 95% of reviewers from small companies and retail leading at 31%. It is aimed at QSRs and retail stores, with additional reviewer concentration in food and beverages at 15% and restaurants at 13%. Answer based on 186 reviews Features and Usability ### What are the key features of TapMango? TapMango includes core loyalty program features like rewards points, loyalty cards, referrals, and customer profiles, plus differentiators such as branded mobile apps, online ordering, and POS integrations. Reviewers also highlight SMS and email campaigns, customer segmentation, automated birthday or win-back offers, and reporting dashboards for tracking campaign results. Answer based on 155 reviews Integrations ### Which third-party tools and platforms does TapMango integrate with? TapMango integrates with Mindbody and also connects to e-commerce, POS, and payments platforms including Shopify, Shopify POS, Square Point of Sale, Clover, Lightspeed Retail, Stripe, and Toast POS. Reviewer feedback specifically confirms Mindbody for syncing client visit data and loyalty point tracking. Answer based on 31 reviews Getting Started and Support ### How easy is it to onboard and train a team on TapMango? TapMango offers live online training, webinars, videos, and documentation, giving teams several ways to learn. Frontline staff and customer sign-up processes tend to onboard quickly, while admins running campaigns, setup, and advanced features often need more time. Reviewers describe support as hands-on, though some report delays and a steeper learning curve. Answer based on 10 reviews Getting Started and Support ### What customer support options does TapMango offer, and how do users rate the experience? TapMango offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, accessible, and hands-on, especially through chat and account managers. Some report needing heavy guidance during setup, inconsistent follow-up, and occasional frustration when onboarding or issue resolution felt slow. Answer based on 155 reviews Features and Usability ### How well does TapMango handle marketing campaigns? TapMango makes customer marketing campaigns easy to launch, schedule, and personalize for many small business teams. Merchants often use SMS, promotions, loyalty offers, and flash sales to drive repeat visits, though some users find campaign setup confusing, want better email template tools, or need support for quick changes. Answer based on 28 reviews Features and Usability ### Is TapMango easy to use day to day? TapMango feels straightforward for daily loyalty program tasks, especially for staff using the dashboard, customer tablet, and mobile app. Small retailers and service businesses like the simple setup and branded customer screens, but others report tablet glitches, slow performance, awkward flipping between views, and limited control over what customers see. Answer based on 27 reviews ## Features AI summary Based on 1,802 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**43%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**50%**) TapMango supports all three of the features reviewers value most: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat customer activity, manage incentives more effectively, and connect loyalty efforts with other business systems, allowing teams to deliver more consistent customer experiences and strengthen retention over time. Loyalty Program 5.0 (22) 86.36% of 22 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.9 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Third-Party Integrations 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Transaction History 4.5 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Reporting/Analytics 4.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customer Profiles 4.1 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes TapMango 113 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Manage user consent requests and documents Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data A note of the expected delivery date and time Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Dispatch food deliveries For customer referral programs / referral marketing products Serves restaurants Games or game-like elements to track progress and reward accomplishments Visualize locations on a map Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Allows users to view inventory and build a menu that's appropriate Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Ability to chat online in real time Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Create and edit a list of food/beverage items Personalize text messages using templates and custom fields Access software remotely via mobile devices Notifications via mobile devices Electronic coupons delivered to a mobile device that can be exchanged for a discount Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback Tracks and processes online orders Accept and process online payment transactions Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Enable custom polls/voting to facilitate decision-making or increase engagement Predict future data based on historical data sets Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Customizable templates for referral documents, emails, and sharable links Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and monitor reviews of products or services Strategize and implement rewards for returning customers, employees and other members Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Plan daily routes to optimize employee scheduling and provide directions Send individual or bulk text messages at predetermined times Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Track the status over time for a request, process, asset, or transaction Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.7 (184) 4.7 Based on 184 reviews ## Pricing Value for money 4.6 (178) ### Starting price Free trial not available Value for money 4.6 (178) 4.6 Based on 178 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (179) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (179) 4.9 Based on 179 reviews ## User reviews Overall rating 4.8 Based on 186 reviews Filter by rating 5(158) 4(21) 3(5) 2(0) 1(2) Mentioned topic Sorted by most recent AK Ashley K. Co-Owner Arts and Crafts ### "Send Your Clients Birthday Wishes and Reminders, Love THIS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 1, 2025 The ability to customize rewards and have a platform that is safe for customers to use and gain points and review in shop items is top notch. Pros Its ability to send customers reminder texts and birthday reminders. I have had several customers mention that they love that and feels like it is more personal. Cons We have not been able to integrate it with Shopify. For the price I believe that it should be 100% interactable with all the popular shopping applications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Dean J. Franchisee Retail ### "Great customer interface " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2025 Overall it’s been very good though the I would prefer it to be integrated with my POS system so I only have one tablet on the counter. But I’d recommend it as a solution. Pros It’s customer user face is easy to use. I would prefer it to be integrated with my POS system so I only have one tablet on the counter. But I’d recommend it as a solution. Cons The tablets are cheap and don’t last despite being in a perfect situation. I’ve had batteries expand and break the tablet Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2025 Thank you so much for your feedback, Dean. We're glad to hear you find the system easy to use and would recommend it as a solution! We completely understand the desire for a more streamlined setup and appreciate your comments about POS integration. We're continuing to explore ways to improve compatibility with more systems to simplify the in-store experience. We're also sorry to hear about the tablet issues you've encountered. That definitely shouldn’t be happening. If you haven't already, please reach out to our support team - we'd be happy to look into this further and send you a replacement if needed. Thanks again for sharing your experience - it really helps us continue to improve! KH Katarina H. Owner Arts and Crafts ### "Amazing features + support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 They have amazing support and work with you 100% to get things set up wonderfully! Pros It's feature rich and very customizable! Cons I don't have access to edit everything ie: the app + redirect pages etc. Alternatives considered [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [Talon.One](https://www.capterra.com/p/159778/Talon-One/) [Marsello](https://www.capterra.com/p/152524/Goody/) [Loopy Loyalty](https://www.capterra.com/p/160859/Loopy-Loyalty/) Reasons for choosing TapMango They had all of the features I wanted and then some. The price was extremely reasonable for everything offered especially in comparison to other options. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. XZ Xianyu Z. Manager Restaurants ### "Amazing service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2025 All good \[sensitive content hidden\] help me a lot Pros Very easy to use fast customer service . Cons All good. But price is too high for 4 locations Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AG Aviv G. owner Restaurants ### "Poke Fresh loves Tapmango! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 10/10 experience would recommend to other business owners! Pros Great customer service and effective product to bring more people in the door! Cons Their website is difficult to make campaigns in but I just reach out to my rep to do it anyway. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Mas T. Owner Restaurants ### "Customized loyalty program" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Great treatment, no matter the size of your business. It's great when you feel like you are treated like a top level customer. Pros Pesonalized loyalty program. If you can think it, they can most likely help impliment whatever loyalty plans you might like to use. Cons Website is a bit clunky and difficult to use. But account managers can help navigate those concerns. Switched from [NCR Voyix](https://www.capterra.com/p/7227/NCR-Counterpoint/) New POS system and had to come up with a new system. Alternatives considered [PAR Punchh](https://www.capterra.com/p/195594/Punchh/) Reasons for choosing TapMango Features and customization along with a company that would work with a business of my size. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KP Kirsten P. Owner Retail ### "Happy Happy Customers! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 It has been great, the customer service and technical support has been fantastic. It has not only added value to my company, but it truly works! We see a ton of people coming back from getting our automated text for birthdays, "miss You" texts ect. These were all things Tap Mango had suggested upon our initial integration and it really does bring people back in! Pros I love that I can continue to get Technical support when I want to add or make any changes to our loyalty program. They are always quick to help. Cons I wish it could have a little better integration with our POS system in the sense that we can have discounts on specific items ect. Switched from [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Squares loyalty program had no customization what so ever. It allowed points to be earned, but that was basically it. I needed something that I could customize to everything I was needing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Maggie R. Owner Restaurants ### "I love Tapmango" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Overall, Tapmango is great and I woul reffer to all my coustomers, family and freinds. Pros First of all, I love the Tapmango's staff. Everyone is super nice, always quick responce. When I need a help , they are alway there for us. Also the App is great. I never thoght small business like us can have our own app. Cons I wish Tapmango will offer us their own giftcard program or inteligate with company who offer more reasnable. Switched from [Ecwid](https://www.capterra.com/p/143648/Ecwid/) I had a few problems and they did not fix it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TU Tracy U. OWNER Health, Wellness and Fitness ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 We love TapMango. Each process has built on the next for the most successful outcomes and the staff have all been amazingly helpful. Pros What I like most is the ease of use and the customer satisfaction it brings. Our customers love to build up their points and never miss a chance to sign in. Cons The only wish I have is that it could work with our companies POS, as it is custom to what we do. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OH Oubaida H. Owner Food & Beverages ### "Tap Mango - Loyalty program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 It is a great experience overall and it has helped bring in customers to my business and also allows me to provide offers to customers who have not been in for awhile. However, I wish they wouldn't set a limit on how many sms messages and emails you could send without being charged after that limit. Pros I love the convenience, features, and the support is great Cons I really dislike the limit on sms and email messaging. I find that If you are successful at getting your customers to sign up to your loyalty program you will be penalized by paying more for sms messages and emails Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/148733/TapMango/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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