# Page 5 | TapMango Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is TapMango the right Customer Loyalty solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148733/TapMango/reviews --- TapMango 4.8 (186) [View alternatives](https://www.capterra.com/p/148733/TapMango/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 5 - Reviews of TapMango ## Showing most helpful reviews Showing 101-125 of 186 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LH Liz H. Owner Retail Used the software for: 1-2 years ### "Owner - CEO " March 27, 2020 5.0 Excellent - 10/10 for sure Pros It's so user friendly!!! And our customers love it!! Cons All is good.....no complaints........it's the best program I really do believe! Review Source cK colleen K. owner/pastry chef Food Production Used the software for: 2+ years ### "This company is the best for reaching my customers on a personal level! I LOVE TAPMANGO" June 28, 2017 5.0 more customers and a unique way to communicate with them! Pros Very user friendly! The customers love all the rewards and the ability to connect with them is my favorite thing about the program and the software Review Source VD Vanessa D. Owner Veterinary Used the software for: 6-12 months ### "Decent Loyalty Program" November 22, 2018 5.0 TapMango has helped us maintain our loyalty program with different types of promotions. We really enjoy the easy to use interface and great customer service Pros We use TapMango as our loyalty program because out current CRM does not have one with a lot of features. Our clients found it pretty easy to use, which is great! The support staff is always really helpful when we have any questions Cons I wish I could integrate this into my current CRM, but I think that's more of an issue on my CRM's side than TapMango. I really have no complaints Review Source VR Verified Reviewer Operations Manager Used the software for: 6-12 months ### "Love being able to stay connected to all my customers!" March 31, 2018 5.0 Pros We moved locations recently and I didn't want to spend a fortune on post cards that people would throw away any way. It is simple and easy to use. Cons I don't really have anything bad to say, we've used it since October and my customers love it when we send out specials! Review Source KA Kim A. owner Consumer Goods Used the software for: 6-12 months ### "Use TapMango if you can" March 12, 2021 5.0 Awesome! If you are not using this platform you are missing out! Pros TapMango has proven to be a very valuable tool for our business. Easy, economical and the support is excellent. Our rep, \[SENSITIVE CONTENT HIDDEN\], has been on point through the entire process and beyond. Cons I have no complaints about this software. Review Source TB Tim B. Owner Used the software for: 1-2 years ### "Easy to explain and not an irritating distraction from the flow of business" March 19, 2018 4.0 Pros The sharp attractive tablet with appealing graphics and the easy way to explain how to use it. Also, customers love the chance to win something on it. Cons It's not networked to our POS so sales are automatically registered to the customer. Customers routinely put the card too close to the screen. Just a little annoying, nothing big. Review Source MB Mikey B. President Retail Used the software for: 2+ years ### "Love this software!" June 3, 2019 5.0 It gives us the edge we need in an industry full of competition. Its very customizable and my customers love it and always come back for more. Pros This is a difficult question, there is just too much to love to pin point what I love most. Cons The reports can definitely be more user friendly. I find them very difficult to navigate and reports are very important to me. Review Source CP Chad P. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Retention Tool!" November 10, 2020 5.0 Customer service is fantastic. When I come across a functionality I'm not familiar with or how to access, they are really quick to help out and assist. Pros Campaigns as well as email and txt blasts to customers. Cons Interface could be improved to be more intuitive. Switched from [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Ease of use and functional options Review Source JV Joy V. Owner Retail Used the software for: 1-2 years ### "TapMango is the best rewards program we've tried" February 13, 2017 5.0 We switched to TapMango from a competing rewards program, and we never looked back. The customer service is absolutely top notch. The software and the back end all work flawlessly. Text messages go out immediately and as they should. Cannot recommend TapMango enough. Pros Ease of use, customer service Cons Desktop software can sometimes have small glitches, it isn't free Review Source MW Matthew W. Dog Grooming Shop Owner Consumer Services Used the software for: Less than 6 months ### "100% Satisfied with how the program works for our clients and the support we get using it!" August 3, 2017 5.0 Our clients love the program and are excited to scan in when they visit our Dog Grooming Salon and they feel they are getting a lot more now with our services. Easy to use, easy to set up and add or change deals and incentives when ever we like. Pros Easy to use, easy to add promotions and incentives. This has been such an amazing addition to our Dog Grooming Salon and our clients love the different options they can choose when saving and earning points. The key tags are nice, convenient and so simple to scan. Easy and great way for advertising on Facebook when our clients login using the tablet provided and adding pictures, comments to their profile about our services. The TapMango staff have been supportive with all my questions and help with everything from set up to support when ever I have any questions about anything to do with software or use. Review Source DA Divyanshu A. Social media platform Consumer Services Used the software for: Less than 6 months ### "Best app to monetise your content" August 30, 2020 5.0 Absolutely amazing! No payment delays, no stress, wonderful customer support and the best thing is that they value each and every content creator. Pros If you're a content Creator, then you must be facing the problem of monetizing your content, TagMango helps all content creators to easily monetise their content with full freedom. It is 100% genuine and I am really loving how easy it is to use. Must to use if you are looking to monetise your content. Cons Why tagmango was not launched before?? It is so amazing that literally I cannot find a single con for it. Review Source DJ DONNIE J. President Retail Used the software for: 1-2 years ### "This is the best rewards program out there. They are always available if you need them." October 10, 2017 5.0 This program has made me thousands of dollars I love it. Pros Easy to use, customers love it and it allows you to reach more people in a shorter time frame than traditional advertising methods, re: radio, newspaper. I use it daily and would not think of using any other program. Review Source NA Neucleus A. CEO, President Health, Wellness and Fitness Used the software for: ### "I need help in creating and sending an image ad and Karin was so professional and smart to help" April 2, 2018 5.0 It easy to use and great for advertising to prospective clients and current client It excellent for customer retention and keeping in contact with your customer Pros So far it appears to be easy to learn and use. It save me money because I was subscribed with Aweber for email messaging and after discovering TapMango I no longer have the need for Aweber. Aweber offers like service, but it extremely complicated to operate and use and it take extremely much more time to compose ads and email messages Cons So far I like everything...I have no opposing issues at this time; all is well, professional and operative Review Source JM Jeffrey M. Manager Food & Beverages Used the software for: Less than 6 months ### "Tapmango is a fantastic value" August 22, 2019 5.0 Rep. has been fantastic - always quick to respond and extremely helpful. They put a huge emphasis on customer service and it really shows - if I need something they will get back to me within 2 hours. Pros Tapmango to me is a steal. The price that we pay is competitive to other loyalty softwares, but we get far more. Our own branded app, our own branded keychains. They give the tools to help grow the business and provide insight on how to help you do that Cons I would’ve liked to have been asked what exactly I wanted for our app before they made it. but I have since requested and they are giving me what I ask for. Review Source ST Stan T. Partner Used the software for: 1-2 years ### "TapMango has performed beyond our expectations. Customers love earning points!" May 12, 2017 5.0 Pros Ease of use. Great value. Helps build a loyal customer base. Generates a lot of repeat business. Integrates with our POS system (Lightspeed). Cons The reporting could be more flexible. The tablet is too small and can be a pain in the butt to use. Review Source JR Joel R. Marketing Manager Food & Beverages Used the software for: 6-12 months ### "Love Tap Mango" April 29, 2020 5.0 Love it! \[SENSITIVE CONTENT HIDDEN\] is the best account manager you have! Pros I think the text messaging and the mobile app are amazing features Cons I wish Tap Mango would have a mobile app instead pf always logging into the online portal Review Source KS Kelli S. Chief Communications Officer Textiles Used the software for: 6-12 months ### "Excellent for Our Shop" February 21, 2017 5.0 We have a small yarn shop in Oregon and Tap Mango has made our customers excited to come to the shop. They love the points program and the chance to win free stitch markers, yarn, and patterns. We like how easy it is to use, while our CCO loves playing with all of the features to make it a better customer experience. Pros The tablet and desktop interface are easy to use and easy to teach. Cons Sometimes the labeling can be confusing, i. e. "creatives" instead of "advertising" Review Source DS Doug S. Owner Restaurants Used the software for: Less than 6 months ### "Tap Into TAP Mango" January 30, 2020 5.0 the team has been outstanding helping me get started and following up with me! Pros Many features! Outstanding support!! Included App so customers can order through it. Cons A bit overwhelming at first with all the features Reason for choosing TapMango Saw their ad and what they offered and inquired. Far more options for about the same cost as FiveStars. Switched from [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Many more options! Better support Review Source PT Phillip T. Owner Retail Used the software for: 2+ years ### "Very useful and intuitive system. Provides a great way to reward customers and keep them returning." June 7, 2017 5.0 It allows us to offer a reward to loyal customers and provides incentive for new customers to return. Also, displays our brand on the customer facing tablet that helps to legitimize our brand. Pros Customization of reward levels. There are also numerous other features that I haven't had the time to explore, but it's on the TODO list. Cons The only con I can think of is that the description fields of the rewards is not big enough to fully show the entire reward level description. Review Source EW Erin W. marketing strategist Non-Profit Organization Management Used the software for: 6-12 months ### "Continually Improving the Software" January 9, 2019 5.0 Pros There are so many features, and from a marketing standpoint, the user experience is great. The system is pretty easy to navigate, and they are always working to improve the product. Cons The transition to any new system can be bumpy, but TapMango representatives worked with us to make it as easy as possible. They have been very responsive in improving the experience since we launched. Review Source BL Benjamin L. Owner Restaurants Used the software for: Less than 6 months ### "Over all great product, but the customer service team is the real value behind this product. " March 26, 2020 5.0 Overall I have noticed an increase in my business mostly with return customers. The support staff is always prompt and on top of things. Pros I really like the customization of the software and the ease of use. Cons sometimes the tablet is glitchy and doesn't connect to the internet Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) Reason for choosing TapMango Customization of the product is the main reason I have decided to use this company Review Source TB Tyler B. Owner Tobacco Used the software for: 1-2 years ### "Nothing short of greatness! Customer service Is Stellar! " November 3, 2017 5.0 Retain Customers. Get information into YOUR customers hands, the ones that are going to buy your product! Pros Its a great way to retain business, easy to use! Its been a game changer and my sales have sky rocketed since using the system! Review Source FP Frank P. Owner Retail Used the software for: 6-12 months ### "Good Customer Rewards Program" April 10, 2019 5.0 Pros Love the texting ability and customer retention rewards Tapmango offers. Easy to use. Cons Wish it was able to integrate within my current pos system. Review Source DC Danielle C. Director of Operations Used the software for: 6-12 months ### "This particular time I experienced issues with a wallet cap being exceeded" July 1, 2017 5.0 Pros I love the customer interaction, the flexibility in design and the immediate assistance I receive from Tap Mango reps. Cons The bugs in this particular software can be very frustrating at times. For example: Instant Wins not loading to customer accounts automatically App freezing up periodically Double texts on one campaign Review Source JV Julie V. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Tapmango has the best customer service of any loyalty program I have used for my business!" September 12, 2017 5.0 Customer retention, Marketing, Customer Service advice to grow my business. Pros I love that tapmango integrates directly with my POS making it easy for employees to keep track of awarded points. Cons Flipping the tablet back and forth. I would like to have stationary tablet for both parties to increase transaction time and time outs in program. Review Source Similar Products Featured