# Page 3 | Ottimate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Ottimate the right Accounts Payable solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148741/Plate-IQ/reviews

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Ottimate

4 (57)

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Last updated March 13th, 2026

# Page 3 - Reviews of Ottimate

## Showing most helpful reviews

Showing 51-57 of 57 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Sami B.  
General Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great software to manage invoice, cost recipes in real time and manage inventory from your phone"

February 2, 2017

5.0

I was always looking for a way to go paperless. With Plate IQ I just take pics of my invoice then access all my spendings. They digitize invoice at a line item level so I am able to see how my items prices are fluctuating. After setting up my recipes I know how they are changing in pricing as well. My bookkeeper uses the platform to automatically export invoices to Quickbooks and therefore we save money on the data entry work that used to be done in the past. Last we can now count our inventory more often without having to update item prices in an excel sheet.

Pros

item prices update and automation to our accounting system

Cons

They are still working on POS integrations

Review Source

CE

Courtney E.  
Team Lead/Senior Staff Accountant  
Accounting  
Used the software for: 2+ years

### "Plate IQ--great platform for restaurants to integrate with accounting software"

December 5, 2018

5.0

Able to account for recipe costs and was able to move to a completely digital filing system for invoice, vendor bills, etc. Ability to monitor price fluctuations for items needed for restaurant to see is clients are getting the most for their money. Houses inventory information which eliminates the need to keep in another spreadsheet outside of the systems. Bookkeeping/Accounting team has the ability to export invoices directly into accounting software which eliminates manual entry and reduces the margin of error.

Pros

Runs real-time updates and automates wonderfully with accounting systems (Xero, QBO).

Cons

Point of sale integrations are limited.

Review Source

OD

Olivier D.  
owner  
Retail  
Used the software for: 1-2 years

### "Same as my other business"

December 9, 2019

2.0

Don t buy! that it

Pros

None really -look good -high expectation

Cons

\-Liar sell rep -EXPENSIVE -DO NOT WORK!

Review Source

BF

Brian F.  
Director  
Hospitality  
Used the software for: 6-12 months

### "Great application"

December 13, 2021

4.0

great

Pros

Very intuitive, easy to use. Can read hand written edits on my invoices.

Cons

sometimes takes time for invoices to process

Review Source

RJ

Rob J.  
Director of Food & Beverage  
Hospitality  
Used the software for: 6-12 months

### "Plate IQ"

December 7, 2021

5.0

It has given back at least an hour of work time from approving invoices

Pros

This software is easy to use and speeds up the process of approving invoices

Cons

Sometimes the software does not pull the correct product names

Review Source

CN

Cesare N.  
Controller  
Food & Beverages  
Used the software for: Less than 6 months

### "Buyer Beware - They have service contracts for a reason"

May 26, 2022

1.0

Poor experience. Never got fully implemented and they refuse to let us out of a contract even though we cannot use their software effectively.

Pros

Nothing about this software is likeable. Poor support and service contracts should be big red flags.

Cons

Support is terrible. They don't respond to flagged issues but somehow claim to be within their SLA.

Review Source

CH

Charlotte H.  
Clubhouse Director  
Hospitality  
Used the software for: Less than 6 months

### "Horrible Customer Service"

April 21, 2022

1.0

UNfavorable

Pros

Nothing... we didn't get enough training and guidance

Cons

They do not have good customer service - not responsive

Reason for choosing Ottimate

Sales Person - Shouldn't have -

Review Source

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