# TXTImpact Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TXTImpact Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/148742/TXTImpact --- # TXTImpact Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TXTImpact ## What is TXTImpact? TXTImpact is a leading multichannel text messaging platform that enables businesses to run bulk messaging campaigns across SMS, MMS, RCS, WhatsApp, and SMS APIs — all from a single, powerful dashboard: TXTImpact Omnihub. Built for modern communication, TXTImpact helps businesses connect, engage, and convert faster with scalable, compliant, and high-delivery messaging solutions. Trusted by over 5,000 businesses, it has earned its reputation as a reliable messaging partner for small and medium-sized enterprises. Launch targeted mass texting campaigns worldwide with advanced segmentation, automation, and real-time analytics. Whether you need broadcast messaging, picture messaging (MMS), rich media RCS campaigns, WhatsApp messaging, SMS gateway integrations, text-to-email functionality, or QR code integrations — TXTImpact delivers everything you need to drive instant engagement. With TXTImpact, businesses can streamline promotional campaigns, appointment reminders, ## What is TXTImpact used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TXTImpact?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.txtimpact.com&name=TXTImpact) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TXTImpact 4.7 (14) VS. [4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $29 Usage Based, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (14) Ease Of Use 4.0 (963) Value For Money 4.9 (8) Value For Money 4.2 (786) Customer Service 4.7 (13) Customer Service 4.0 (758) ## TXTImpact alternatives [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (504)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148742/TXTImpact/alternatives/) ## FAQs about TXTImpact Overview ### Which roles and teams benefit most from TXTImpact? TXTImpact is most used by executives, operations teams, and marketing leaders who need fast, direct communication with customers, members, or stakeholders. Project managers and support staff use it to send updates and reminders, while technical roles manage setup, integrations, and reliable message delivery across organizational workflows. Answer based on 13 reviews Overview ### What company size and specific industries is TXTImpact built for? TXTImpact is designed for businesses operating in the USA, Canada, Australia, Brazil, Mexico, and similar markets. The vendor description does not specify a company size or industry focus, so it appears suited to organizations of varying sizes across multiple sectors that need mobile messaging support. Features and Usability ### What are the key features of TXTImpact? TXTImpact offers SMS marketing and SMS messaging tools with mass texting, scheduled messaging, and 2-way messaging. It also includes campaign management and scheduling, contact management, customer segmentation, automated responses, alerts/notifications, reporting/analytics, MMS, landing pages/web forms, mobile coupons, shortcodes, and third-party integrations. Integrations ### Which third-party tools and platforms does TXTImpact integrate with? TXTImpact integrates with 10 third-party tools, including marketing, CRM, and web platforms such as Constant Contact, Mailchimp, Salesforce Sales Cloud, Google Contacts, Zapier, WordPress, Drupal, Joomla, Meta for Business, and Twitter/X. These catalog integrations cover contact management, content publishing, and social or email marketing workflows. Getting Started and Support ### What training and onboarding options does TXTImpact offer? TXTImpact provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for self-paced learning and later review of features and steps. Getting Started and Support ### What customer support options does TXTImpact offer? TXTImpact provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available about support experiences, no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to seek product assistance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Text-to-Win 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Messaging system designed for contests and sweepstakes Automated Responses 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Campaign Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Engagement Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Third-Party Integrations 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information TXTImpact 23 features Send and receive text messages to communicate with clients or prospects in real-time Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Tracks metrics that provide insight into how a user interacts with any interface or product Create landing pages or online forms designed to capture new leads and prospects Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Electronic coupons delivered to a mobile device that can be exchanged for a discount Enable custom polls/voting to facilitate decision-making or increase engagement Matrix barcode that stores information View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Get Advice We can help you find the software with the features you need. Features 4.3 (10) 4.3 Based on 10 reviews ## Pricing Value for money 4.9 (8) Free Trial Free Version Basic $29.00 Usage Based,Per Month Value for money 4.9 (8) 4.9 Based on 8 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.7 Based on 14 reviews Filter by rating 5(11) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JH Jerry H. Marketing Manager Marketing and Advertising ### "Excellent tool for Bulk SMS campaigns " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 We've been using TXTImpact to manage Bulk SMS campaigns, and the results have been fantastic. Definitely recommend it. Pros Innovative Features, Easy contact import, Easy Analytics and tracking, and Proactive Customer support. Cons So far, everything has worked seamlessly. Support has been helpful and proactive. No issues or delays encountered so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CTO Information Technology and Services ### "Full of Features, Affordable and Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 6, 2024 Overall, I am quite satisfied with its out-of-the-box features and user experience. The best thing is its intuitive dashboard, and the resources are easy to access and learn, which makes it easy to conduct mass texting campaigns without much technical fuss. Pros I found TXTImpact to be a very user-friendly mass texting platform. For my text marketing campaigns, I found it reliable and affordable. The best thing I like about it is its abundance of features—some of them are truly unique and out-of-the-box, such as Text to Screen, Email to MMS, Text to Vote, and Mass Campaign, all available without additional charges. Other key highlights worth mentioning include its automation features, seamless CRM integrations, high delivery rates, and excellent customer support. The platform is reliable, scalable, and competitively priced, making it ideal for streamlining communication and boosting engagement. Cons Although it provides enough features and helps get the job done, there are some areas of improvement, and its lack of AI integration and A/B testing is a drawback. I hope they bring these features in upcoming updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WE Wes E. Operations Specialist Transportation/Trucking/Railroad ### "Transportation" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 August 26, 2024 I like that the drivers can communicate with us through text, but I do not like the fact that I cannot determine who the text needs to go to. Pros I like that drivers can communicate via text and send copies of bills Cons very generic. We have different departments and cannot distinguish where the text needs to go Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Shayan M. CEO and Co-founder Hospital & Health Care ### "Great features and strong support, User Interface can be improved" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2024 It's been extremely helpful in setting up location based conversational text surveys with conditions. The support has been the key reason we have been able to continue and expand our use of their service. Pros Flexibility in setting up text surveys with conditions Cons Takes some time to get familiar with the user interface and configurations Reasons for choosing TXTImpact Better value and more configurable for our use case Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Angie T. Project Manager Performing Arts ### "Text-to-Vote Symphony" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 23, 2024 Great interactive experience for our symphony patrons. Pros TXTImpact was functionally robust, and the technical performance was good. It was easy to use and setup. The Customer Support assisted us in the 10DLC application process which was the most difficult part of setup. Cons Poll results did not work as intended during the campaign. We were able to devise a work-around with a mobile QR code. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mamta A. Director Operations Information Technology and Services ### "Amazing Product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 19, 2023 Pros TXTImpact is am amazing product, helped us a lot in marketing our product. I love Text2Email and Email 2 Text feature the most! Cons i think the User Experience could have been better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Danish K. CEO Information Technology and Services ### "Awesome tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2022 Overall it's a great software. it save my lot of time. Easy to use. We all like it. And last thing is that great costumer support. Pros Ease to use. Great costumer support. I used so many software but this software feels me friendly. Cons I didn't notice any cons. i feel good when i use it Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Carla R. Tech Support Government Administration ### "Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2021 we use to determine why users aren't able to access netmotion, is the text being sent and user not getting, is user not getting that far, etc. Pros I like the ease of determining the users actual calls and the status of them Cons It was easier to find the calls when that was the page that opened up once you signed in Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG LoisGrace G. Board Director Entertainment ### "Best customer support ever ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2019 Outstanding! Pros The software is easy to use and allows for multiple campaigns. But the absolute best part of this software is their customer support . I’m not a huge tech user and their support is phenomenal. They respond immediately to your emails, look into every problem and call you, when necessary, to walk you through issues. I can not recommend them enough ! They never make you feel like your an idiot for not doing something correctly. They are extremely patient. Cons I wish they would enhance their campaigns so you could make two selections to the same campaign/poll but not allow you to select the same choice twice. Otherwise I love everything about this polling . Reasons for choosing TXTImpact Cost, customer service, polling features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Raena R. Accounting Manager Non-Profit Organization Management ### "Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2019 We like it, we will most likely continue using for our annual events. Pros Easy to use and implement, exports were user friendly as well Cons Texts lagged a bit when people were using it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148742/TXTImpact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.