--- title: "The Asset Guardian (TAG) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Asset Guardian (TAG) Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/148747/The-Asset-Guardian-TAG/" page_type: "product" language: "en" --- # The Asset Guardian (TAG) Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) The Asset Guardian (TAG) ## What is The Asset Guardian (TAG)? The Asset Guardian (TAG) is an intuitive and scalable Enterprise Asset Management (EAM/CMMS). Features include preventive/predictive maintenance, asset and location tracking, inventory and parts tracking, procurement, maintenance KPIs and reports, IoT predictive maintenance, request management, and streamlined work order scheduling, dispatching, and completion. TAG offers unbeatable UX and mobile experiences integrating the latest technologies. SaaS, hybrid cloud, or on-premise deployment. ## What is The Asset Guardian (TAG) used for? [Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Asset Guardian (TAG) 4.4 (12) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (12) Ease Of Use 4.8 (1,068) Value For Money 4.0 (9) Value For Money 4.7 (986) Customer Service 4.7 (12) Customer Service 4.8 (1,006) ## The Asset Guardian (TAG) alternatives [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) [4.5 (429)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100468/eMaint-CMMS/) [Fiix](https://www.capterra.com/p/74916/Fiix/) [4.5 (629)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/74916/Fiix/) [View all alternatives](https://www.capterra.com/p/148747/The-Asset-Guardian-TAG/alternatives/) ## FAQs about The Asset Guardian (TAG) Overview ### Which roles and teams benefit most from The Asset Guardian (TAG)? The Asset Guardian (TAG) benefits maintenance, engineering, and plant operations teams that need to schedule preventive work, track assets, and reduce equipment downtime. IT administrators and technical consultants support system setup and integrations, while executives and process leaders use reporting to monitor maintenance performance, costs, and operational efficiency. Answer based on 11 reviews Overview ### What company size and specific industries is The Asset Guardian (TAG) built for? The Asset Guardian (TAG) is designed for mid-market and enterprise maintenance teams that need mobile asset management and work execution. It fits industrial and asset-intensive sectors such as manufacturing, utilities, transportation, facilities management, and other operations that rely on maintenance, monitoring, and IoT-driven action. Features and Usability ### What are the key features of The Asset Guardian (TAG)? The Asset Guardian (TAG) offers asset tracking and asset lifecycle management, plus maintenance management, work order management, and preventive maintenance. It also includes audit trail, compliance management, customizable reports, real-time monitoring, barcode/RFID scanning, and workflow automation for equipment, facilities, and fixed assets. Integrations ### Which third-party tools and platforms does The Asset Guardian (TAG) integrate with? The Asset Guardian (TAG) integrates with Microsoft 365, Microsoft Azure, Microsoft Entra ID, Microsoft Outlook, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams, Azure IoT Central, Dynamics 365, Dynamics 365 Business Central, and Dynamics 365 Customer Service. These integrations cover identity, productivity, analytics, collaboration, and enterprise asset management workflows. Getting Started and Support ### What training and onboarding options does The Asset Guardian (TAG) offer? The Asset Guardian (TAG) provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, scheduled instruction, self-paced reference, and visual walkthroughs for teams learning the system and reviewing features as needed. Getting Started and Support ### What customer support options does The Asset Guardian (TAG) offer? The Asset Guardian (TAG) provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support articles and self-service resources help users find answers quickly, while direct channels give access to staff when needed. Without reviewer feedback, support response times and helpfulness cannot be assessed. ## Features AI summary Based on 5,476 Maintenance Management reviews Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) The Asset Guardian (TAG) supports all three features that reviewers identify as most important: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses manage repair requests, schedule recurring maintenance, and keep complete equipment records, allowing teams to reduce downtime, improve asset performance, and make better maintenance decisions. Preventive Maintenance 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Mobile Access 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Asset Lifecycle Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage assets throughout their lifecycle to optimize profit The Asset Guardian (TAG) 166 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Asset Value: Calculate the value of assets at each stage of their lifecycle. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Benchmarking: Compare key metrics for the business against prominent players in the industry - Big Data Analytics: Examine large amounts of data to uncover hidden patterns, correlations, and other insights - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial Properties: Designed to serve commercial properties - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Costs: Analyze overall costs for vehicle maintenance, fuel consumption and mileage - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Device Management: Maintenance and upkeep of physical and/or virtual devices - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Energy Management: Track energy consumption and/or manage energy-saving measures. - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - ERP: Integrates with ERP systems to reconcile financial data across various modules and departments - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For IoT Devices: Specialized for devices with sensors and processing ability to connect and exchange data over the internet - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - History: Tracks all transactions, from issuing invoices to payment reminders to receiving payment - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inspections: Define and implement workflows for inspections, including rules for escalations and notifications. - Interface: Offers simple, intuitive interface for designing IoT applications with little or no coding. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Device Management: Organize, monitor, and remotely manage IoT devices - IoT Monitoring: Use IoT to monitor assets accross multiple locations and work centers - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Key & Lock Management: Establish procedures for monitoring locations of keys - KPI Monitoring: Tracking the status of previously identified performance measurements - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Location: Track asset locations using GIS and GPS technology. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Locations: Assign locations to employees, such as the office address or customer locations. - Loss Tracking: Track and/or analyze losses caused by asset downtime, process slowdowns, and other operational factors - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Parts Management: Track parts inventory levels and manage re-stocking - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Planning: Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly. - Predictive: Analyze patterns and predicts potential endpoint failures or security breaches before they occur to proactively perform maintenance tasks or apply security patches, reducing downtime and preventing incidents. - Predictive Analytics: Predict future data based on historical data sets - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users - Purchase Order Management: Create, send, and track purchase orders and their statuses - QR Codes: Matrix barcode that stores information - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Spare Parts: Manage the inventory of spare parts needed for maintenance. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Unplanned: Ability to manage unplanned maintenance tasks. - Use: Monitor asset use across multiple locations and keep history. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (10) 4.3 Based on 10 reviews ## Pricing Value for money 4.0 (9) ### Starting price Free trial not available Value for money 4.0 (9) 4.0 Based on 9 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 12 reviews Filter by rating 5(6) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SM Sakasha M. Engineering Assistant Chemicals ### "Project Setup , Development and Coaching " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 24, 2025 As we continue to improve our process it was refreshing for our team to integrate and digitalized work orders with Tag to establish a program. It has helped eased our technicians to schedule fixed maintenance items, accenting production activity smoothly helping their day to day activity. From an administration front, modules or functional error, technical assistance was provided to resolve any issues .During audit activity, records and attachments such as certificates and pictures help the team retrieved data which shows process are improving and working . Pros Being in the beginning stages of establishing a Preventative Maintenance programs for our work order flows and equipment maintenance. Technical support were always readily available to guide and assist to establish the flow and vision of the program. They are very detailed in establishing our company's data and setting up software with one on one training to clarify any questions or concerns. Cons Training videos or platform should of been establish with the program to guide basic software functions to help users train staff effectively or understand what type of errors could occur and how to fix it. Formatting and functions can be improved for example, ease of updating grammatical changes instead of depending on technical support to importing tables and reuploading a single wording . There should also be ease of simplicity in creating and rearranging equipment ID's/ asset from an administration level to accommodate growth in processes in the company. Accessing some functions are not very intuitive as to may clicks are required to access the function or just general navigating formatting of interface .Reporting of general Tag updates could be migrated to a video formatting instead of descriptions to give visuals aid of interface changes to guide users a bit better of product changes. When resolving technical issues , we should be allow to work or a select a technician that is familiar with our previous issues moving forward when resolving future ones. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 30, 2025 Thank you for sharing your feedback and for highlighting how TAG has helped digitize and optimize your asset management processes. We’re glad your technicians are experiencing smoother scheduling and that our support team guided you through the early stages of your preventative maintenance program. We also appreciate your constructive feedback. A few updates that may help: • Since your implementation, we launched the Service Hub with click-by-click training capsules and resources for onboarding and daily use. • We introduced a more guided TAG Academy process to streamline training and reduce reliance on support. Access here: https://service.verosoftdesign.com/sign-in. • On user experience: as you are working in Business Central, a rep will contact you to walk you through TAG Mobi, our new mobile interface with more intuitive navigation. Your insights are invaluable, and we look forward to ensuring your team continues to get the most from your EAM system. CT Carlos T. Programador Computer Hardware ### "Excelente herramienta para gestionar activos, tiempo etc." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2023 Pros Me ayuda a reducir tiempos en proyectos, agilizando procesos y aumentando la rentabilidad Cons Más respuesta en menos tiempo por parte del área de soporte Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC JIM C. Maintenance Supervisor Environmental Services ### "Comments for Review TAG Your It " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 7, 2021 An improvement over-all from our last CMMS Pros Very customizable. I see the potential for tracking asset/equipment in a multiple responses. just need some tweeking. I am already testing this now in Live. Cons TEMP/DMP Module. managing the order of work procedures. SUCKS VERY BAD. There just needs some tweeking on this and you would gave a great product. This area is friendly. I owuld bet that a maintennce person is not involved much here!! Switched from [Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW DON W. CFO Electrical/Electronic Manufacturing ### "TAG Maintenance software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2021 The process to get the system loaded and the training were outstanding. The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert. This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience. Pros The software provided us with an effective means of organizing and managing our equipment maintenance. It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system. Cons I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out. Reasons for choosing The Asset Guardian (TAG) Key considerations for us were: cost of system (implementation and ongoing maintenance); features for CMMS management; and integration with our existing ERP system. TAG was the only software we reviewed that checked all the boxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tim C. President Construction ### "Maintenance as a service game changer " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 21, 2020 Pros Having prior knowledge if the ERP software arena and how strong Microsoft was with NAV/BC the seamless addition of TAG for CMMS as a service was perfect. Cons It may be more process related as we change our offerings. We offer testing and maintenance and our testing of equipment may not convert to a maintenance customer. We are still determining the optimal setup and data management process. Reasons for choosing The Asset Guardian (TAG) The competition is not as focused on the end to end solution as TAG is. TAG offers a complete solution to address back office and field efficiencies and drive value to our customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jared G. Sr Applications Administrator Chemicals ### "Solid product with very knowledgeable support staff" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 17, 2020 Pros NAV integration Web and client software interfaces Ability to add related requirements to WOs for warehouse to process Cons Lacks some desired reporting/KPIs Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one) Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reasons for choosing The Asset Guardian (TAG) We choose TAG because it integrates with our Dynamics NAV ERP. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Dean P. Plant Manager Chemicals ### "Great product, excellent support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2020 Great! Great team to work with. Pros Integrates well with Navision and has met our needs well. Cons I'd like to see more variety of reports available. Reasons for choosing The Asset Guardian (TAG) Best value with the features we were looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Rami H. Solutions Architect / Senior Consultant Information Technology and Services ### "Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2020 OEM partner highly professional, highly supportive and responsive, and easy to work with. Pros Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with. Highly modular, intuitive and easy to use software. Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity. Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc... Cons Could benefit from some integration with the standard Fixed Assets module. Could use a slightly better integration with standard item consumption within TAG work order processing. Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair. Reasons for choosing The Asset Guardian (TAG) More pleasant and professional experience while dealing with the TAG team / personnel. More verifiable references for TAG. TAG provided a highly better degree of fit to our client's requirements. TAG has more experience in the industry. Clearer TAG product roadmap and better company spending on R&D Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Julia S. Process Improvement Supervisor Paper & Forest Products ### "TAG product and support is awesome!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2020 We now have a successful work order process. The maintenance folk are using this daily. Support when needed was always available throughout the whole process Pros We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you. Red from the program. Cons You have to do a little leg work to have it set up the way you want it. But put the time in at the beginning and it will be easy once you go live. Reasons for choosing The Asset Guardian (TAG) Easy of use and works with our purchasing/inventory program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Shawn S. Manufacturing Engineer Plastics ### "My View of TAG" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 12, 2020 TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day. TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see. Pros TAG is a very useful way to track all maintenance activities on equipment/assets. From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs. Cons TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148747/The-Asset-Guardian-TAG/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.