---
title: "Event Booking Engines Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Event Booking Engines Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/148762/Event-Booking-Engines/"
page_type: "product"
language: "en"
---

# 

 Event Booking Engines Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Event Booking Engines

## What is Event Booking Engines?

Event Booking Engines is a cloud based AI Powered Event Management Platform for Venues, Hotels, Restaurants, Caterers and Hospitality Groups. We provide a complete event based CRM, lead and sales management, online payments, proposal and contract management, online contract signatures, BEO's, calendar, multi-location and room scheduling, staff scheduling, full operations management, document management, ticket sales and automated lead transfer from many platforms. We also offer many AI powered features, end to end automations and product integrations. We help you to easily and centrally manage your business, save time, increase revenue and reduce cost.

## What is Event Booking Engines used for?

[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Venue Management](https://www.capterra.com/venue-management-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$100

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Event Booking Engines alternatives

Highest Rated

[4.9 (76)](https://www.capterra.com/p/157951/Event-Temple/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (70)](https://www.capterra.com/p/141909/IVvy/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (81)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/148762/Event-Booking-Engines/alternatives/)

## FAQs about Event Booking Engines

Overview

### Which roles and teams benefit most from Event Booking Engines?

Event Booking Engines is most used by event coordinators, event managers, and venue teams that handle bookings, scheduling, and attendee logistics. Business owners and executives use it to oversee revenue, capacity, and operations, while administrative and finance staff support contracts, invoicing, and day-to-day booking workflows.

Answer based on 20 reviews

Overview

### What company size and specific industries is Event Booking Engines built for?

Event Booking Engines is designed for venues, hotels, restaurants, and caterers that need software for event booking, online payments, CRM, BEOs, room scheduling, and online contract signatures. It is suited to businesses in the hospitality and event services sectors that manage bookings and event operations.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Event Booking Engines?

Event Booking Engines offers booking management, online booking, registration management, and ticketing for event reservations. Core scheduling functions include event calendar, availability management, calendar sync, and wait list management, while business features include billing and invoicing, payment processing, CRM, reporting and analytics, and access controls.

Integrations

### Which third-party tools and platforms does Event Booking Engines integrate with?

Event Booking Engines integrates with over 20 third-party tools across email, CRM, accounting, scheduling, social, and payments. Key integrations include Gmail, Google Calendar, Microsoft Outlook, Slack, Mailchimp, Constant Contact, HubSpot CRM, SalesforceIQ, QuickBooks Online, FreshBooks, Stripe, Intercom, LiveChat, ClickSend, LinkedIn for Business, Instagram, Meta for Business, Twitter/X, Microsoft Excel, and Leadpages.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Event Booking Engines offer?

Event Booking Engines provides in-person training, live online sessions, documentation, and videos. In-person and live online formats support guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for teams reviewing features and setup steps.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Event Booking Engines offer?

Event Booking Engines provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as prompt and thorough, with phone and email questions answered quickly and issues handled on time. Some also note flexible, helpful assistance for custom requests and technical glitches.

Answer based on 4 reviews

## Features

AI summary

Based on 7,313 Event Management reviews

Capterra reviewers point to these as the top priorities when choosing event management software:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

Event Booking Engines supports all three features buyers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events more smoothly and deliver a better attendee experience.

Registration Management

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Event Scheduling

4.8 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Mobile Access

4.3 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Event Calendar

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

A list of events with their respective dates

Event Management

4.7 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Event Booking Engines 134 features

### All Features
- Access Control: Regulate who can view information within the system
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agenda Management: Access event or meeting agenda online
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Banquet Management: Coordinate food and beverage delivery for events.
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Categorization/Grouping: Organize and group data or items based on various criteria
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Facility Management: Manage the maintenance of building facilities
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Food & Beverage Management: For businesses handling food & beverage operations
- For Catering Businesses: Software designed for caterers and catering businesses.
- For Offices: Designed to be used in offices
- Forecasting: Form predictions based on past and present data/trends
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- Historical Reporting: Information, data and reports that are being tracked over time
- Interactive Reports: Edit and personalize data view as needed
- Internal Meetings: For use in meetings within the company
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate
- Lead Capture: Automatically identify and save contact information of potential customers
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Multi-Facility: Designed to facilitate operations for more than one facility.
- Multi-Location: Manage and support multiple locations
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Ordering: Tracks and processes online orders
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Payment Processing: Accept, record, and reconcile financial transactions
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Proposal Generation: Create proposals based on costs of labor and materials
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recipe Management: Store recipes, enable recipe modification, and generate data required for production records
- Recurring Orders: Managing orders that a customer purchases repeatedly and regularly
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Availability Schedule: A calendar that shows when rooms are occupied and available
- Room Block Management: Book and manage rooms at an event
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Space Management: Manage occupancy and space utilization in facilities and buildings
- Space Reservation: Manage the reservation of workspaces
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Supplier Management: Manage all supplier data and operations
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticketing: Customize, sell, and distribute tickets
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Utilization Reporting: Track the frequency of asset usage
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Visitor Registration: Make a list and register visitors
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Waitstaff Management: Track and manage waitstaff information and schedules
- Website Management: Built-in website builder or integration with third-party site
- Weddings/Parties: Software that specializes in weddings, public and private parties
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (20)

4.8

Based on 20 reviews

## Pricing

Value for money

4.9 (20)

Basic

$100.00

Flat Rate,Per Month

Value for money

4.9 (20)

4.9

Based on 20 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (20)

5.0

Based on 20 reviews

## User reviews

Overall rating

4.8

Based on 20 reviews

Filter by rating

5(15)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LH

Lizie H.

Manager

Events Services

### "Best Customer Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 22, 2025

\[sensitive content hidden\] is amazing, and I have been very pleased with using EBE! I'm always learning something new, which is wonderful.

Pros

There are video tutorials when I need them, and they're very prompt at getting back to me when I have questions. Some of the best customer service I have ever seen!

Cons

Asthetically, it looks a bit 'old-fashioned, but that has nothing to do with the software! You may draw more of an appeal if it looked a bit more modern.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 23, 2025

Thank you Lizie, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us. We are very happy to hear that our customer service is the best you have ever seen and you are very pleased with our platform! Regarding aesthetic design, we have been working on many high impact enhancements to modernize our UI/UX and we will be rolling out those upgrades soon.

KR

Kathryn R.

Events Manager

Government Administration

### "Straightforward, customizable system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 17, 2025

Andrei is extremely helpful and quick to respond with answers to questions. We find the program to be excellent for recording event details and generating reports.

Pros

Event Booking Engines is easy to navigate. It is flexible in the amount of information user can record for each event. The program runs well and has lots of reporting tools. It is also very affordable.

Cons

On some occasions, photo resolutions are quite low. The process to get information to clients within the program is not always straightforward.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 19, 2025

Thank you Kathryn, we greatly appreciate your review/feedback on our company and platform! We are very happy to hear that our platform is easy to use, is flexible, performs well, provides strong reporting and is very affordable. Regarding photo resolutions, we have uploaded high resolution images of your logo and venue which provide a strong improvement over your previous photos. Regarding the sending of Client Event Invite Emails Workflow, we recommend that you create a few reusable Email Templates. You can then quickly select a particular template to send an email invite to your client, which will save you valuable email creation time. Our platform will display the selected email template verbiage and allow you to do any final edits if necessary, then send the email. The email also contains a link your clients can click to review all of their event details and room scheduling, make online payments and sign contracts.

RD

Ronni D.

Event coordinator

Restaurants

### "Success with Event Booking Engines"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2025

Pros

It is easy to use and Help was available whenever I needed it. \[sensitive content hidden\] always responded quickly and with exactly the answer I needed sometimes with a video. It has helped me to stay organized with all my parties in one place.

Cons

Entering all of the information into the templates was time consuming but worth it once it was done.

Alternatives considered

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)

Reasons for choosing Event Booking Engines

The features seemed easier to use and more of what we needed.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 17, 2025

Thank you Ronni, we greatly appreciate your review/feedback on our company and platform! We are very happy to hear that our platform is easy to use and it has helped you to stay organized with all of your events managed in one place. We know you manage a high volume of events at your restaurant and we are always here to help!

AP

Akif P.

CEO

Events Services

### "Everything you need in one place"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2025

Highly recommended for anyone who wants a smooth and stress-free event management experience!

Pros

This event booking software is exactly what I was looking for! It’s easy to use, very affordable, and keeps everything organized in one place, from contracts to event records. The interface is simple, so I can find what I need quickly without any frustration. It has saved me so much time managing bookings and documents

Cons

Aesthetic design needs some approvement as well as compatibility with other apps and software could be improved

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)

Reasons for choosing Event Booking Engines

Affordable for the value and functions provided

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2025

Thank you Akif, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us. We are happy to hear that our platform is easy to use and affordable, provides everything you need in one place and has saved you significant time managing your bookings and documents. Regarding aesthetic design, we will be rolling out several important UI/UX enhancements soon. Regarding other app integrations, we currently provide over 35 different platform integrations and we are always open to adding new ones. I will email you directly to obtain your input on specific aesthetic design and platform integration requests and we will do our absolute best to accommodate them.

CH

Carrie H.

Administrative Coordinator

Hospitality

### "Great value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2023

It's a must-have tool for any event venue, and I wholeheartedly recommend it to anyone in the event planning industry. This software has truly made a significant positive impact on our operations, and we couldn't be happier with it.

Pros

The ability to book multiple rooms for a single event, the wide array of event status options, and the seamless integration with Google Calendar have made our event management smoother and more efficient.

Cons

The slow loading can occasionally disrupt our workflow, causing delays and minor inconveniences.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 11, 2023

Thank you Carrie, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us. We greatly enjoy working with you and we are very pleased that our platform has made a significant positive impact on your operations. We recently rolled out a System Performance Upgrade which directly addresses those occasional page load issues. If you are still seeing any remaining issues, please let us know.

KS

Karissa S.

office assistant

Government Administration

### "Event booking engines"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2023

Pros

Very easy to use and fast customer service

Cons

Can be slow at times, that is really all

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 4, 2023

Thank you Karissa, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us. We recently rolled out a System Performance Upgrade which directly addresses those occasional issues. If you are still seeing any remaining issues, please let us know.

ML

Michelle L.

Senior Strategist - Transformation & Agility

Government Administration

### "Has all the functionality we need and more at a fraction of the cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2023

Our organization has struggled with horrendously outdated practices and procedures for using our many, large publicly-owned venues. the EBE team was familiar with our types of issues, and was incredibly responsive to all our questions, as well as providing extensive, personalized immediate consultation throughout the configuration, testing, and launch process.

Pros

Cloud-based system with public-facing calendar views, detailed booking life-cycle tracking, customizable templates/forms for proposals, contracts, images, and an array of attachments. The customization process was extremely well-supported, with special functionality added for our specific needs. The company stands behind this product, answers every question as soon as possible, and worked with us directly, day and night, whenever there were questions. They really stood behind the system in order to make it great for us.

Cons

lack of high-strength password protection on the client portal led our IT security to limit our use; but every other feature that was deficient or lacking for us was reviewed and added to the system! Amazing! Staff are experiencing a learning curve, but they have never used a booking software system before, and all things considered, is not as complicated as many of the competitors we reviewed.

Reasons for choosing Event Booking Engines

Most systems too much for what we need and too expensive based on billing model - a great deal of our venues are given to the public for free, so volume or #of events-based pricing model can't work for us. several other products could not give us public-facing calendar that we didn't have to customize or pay additional plug-ins for. The EBE team worked with our specific situation every step of the way, and still is.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

September 1, 2023

Thank you Michelle, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us and we are very happy and honored to provide the critical application functionality you need to successfully manage and run your 7 venue locations on a daily basis. We greatly enjoy working with you and your team and will continue to do whatever is necessary to provide very strong platform value to you, your team, your veterans and all of your other clients.

SR

Sandra R.

Event Coordinator

Events Services

### "Venue 918 experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2023

Pros

Integrating the drop down for event request into our website has been so helpful. The payment process has also been great, never had an issues.

Cons

I haven't ran into any cons but if there is ever any error or glitch they are on it and customer support is excellent.

Reasons for choosing Event Booking Engines

I fell within our budget, user friendly and had all the features we needed.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

August 31, 2023

Thank you Sandra, we greatly appreciate your review/feedback on our company and product! Great to hear that our Base Booking System, Lead Form Website Plugin and our Online Payments provide critical application functionality you need to successfully manage and run your venue business on a daily basis. As always, we remain committed to rolling out new and valuable features and providing excellent customer support to you and your team.

LC

Lawrence C.

Event Coordinator

Events Services

### "Event Booking Engines is AMAZING"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2021

My organization updated from an ancient program used many years ago. This software has helped us with reports and organizing our daily client interactions. I cannot say this enough...support is outstanding!!

Pros

This program makes organizing event leads, calendar, payments, contracts, invoices so easy!! EBE is super user friendly. They have an amazing support staff. Very quick response time. Setting up the system is easy. I will even email a question to support sometimes and they will send me a video tutorial answering my question. I cannot say enough good things about EBE!!!

Cons

To be very honest....NOTHING...I have no cons for the software!

Switched from

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

Because it was time to update our system where payments, contracts, proposals, leads could all be managed from one software!!

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

February 19, 2021

Thank you Lawrence, we greatly appreciate your review/feedback on our company and product! We always enjoy working with you and your comments are very helpful to us. We are very happy to hear that our product provides the key features you need to effectively manage and run your venue business! And we remain committed to continually rolling out new features to make our platform even better.

DL

Daniel L.

President

Performing Arts

### "Best venue booking software on the market "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2021

Pros

I just love how sample and easy this software is to understand and use. I just can’t imagine booking events without it.

Cons

I honestly don’t have anything on my list that I don’t like about event booking engines.

Reasons for choosing Event Booking Engines

The simplicity of the software overall and the level of customer service I always received whenever I contacted them.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

February 18, 2021

Thank you Daniel, we greatly appreciate your review/feedback on our company and product. Your comments provide strong validation to us that we are on the right track in directly addressing the common pain points and business needs of the venue market. We always enjoy working with you and it is a great honor to provide Event Management software which is of very high value to you!

[View all Reviews](https://www.capterra.com/p/148762/Event-Booking-Engines/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.