# Box Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Box Software - reviews, pricing plans, popular comparisons to other File Sharing products and more. Source: https://www.capterra.com/p/148766/Box --- # Box Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Box ## What is Box? Easily share files with both internal teams and external partners, while securing sensitive content and protecting IP. Watermark confidential files or set granular permissions so only the right people can view, download, or edit content.  ## What is Box used for? [Document Management](https://www.capterra.com/document-management-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 5,635 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Flexible and secure file sharing Real-time team collaboration tools High and complex pricing structure Slow performance with large files Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Digital Asset Management / 2026 - Digital Signature / 2026 - Document Management / 2026 - Cloud Storage / 2025 - Collaboration / 2025 - File Sharing / 2025 - Remote Work / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Box?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.box.com&name=Box) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Box 4.4 (5,635) VS. [4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $20 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4,566) Ease Of Use 4.0 (961) Value For Money 4.3 (3,020) Value For Money 4.2 (784) Customer Service 4.3 (2,792) Customer Service 4.0 (756) ## Box alternatives [4.5 (105)](https://www.capterra.com/p/176283/Visual-Planning/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (3,514)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (3,007)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.6 (6,050)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148766/Box/alternatives/) ## FAQs about Box Overview ### What problems does Box solve? Box solves scattered file storage, insecure document sharing, version confusion, and slow collaboration across departments and external partners. It centralizes content with searchable cloud access, real-time editing, and granular permissions. Remote teams, operations, finance, legal, research, and client-facing staff benefit most from faster document workflows and safer access control. Answer based on 2936 reviews Overview ### Which roles and teams benefit most from Box? Box is most used by project managers, IT teams, and business leaders who need secure file sharing, centralized document storage, and smoother collaboration across departments. Marketing and design teams manage creative assets and feedback, while educators, consultants, and legal professionals organize records, share updates, and control access to sensitive files. Answer based on 4835 reviews Overview ### What company size and industries is Box built for? Box is designed for every business size, with the strongest fit among small businesses at 60%, followed by enterprises at 26%. It serves a broad industry mix, led by Information Technology and Services at 9%, Computer Software at 8%, and Marketing and Advertising at 6%, indicating cross-sector adoption. Answer based on 5632 reviews Features and Usability ### What are the key features of Box? Box includes core features for cloud storage and file sharing, plus document management tools such as version control and file syncing. Its differentiators are security and access controls, including role-based permissions, password-protected links, and encryption, along with team collaboration features like comments, real-time editing, and mobile access. Answer based on 1526 reviews Pricing ### How much does it cost and what fees or limitations are included? Box starts at $20/user/month for the Business plan, or $15/user/month billed annually, with a three-user minimum. Business Plus costs 33, Enterprise 47, and Enterprise Plus 50 per user monthly. A free trial is available. Reviewers like the unlimited storage and value, but many say pricing feels high or confusing for small teams. Answer based on 531 reviews Integrations ### Which third-party tools and platforms does Box integrate with? Box integrates with Google Drive, Microsoft 365, OneDrive, Microsoft Excel, Google Docs, Microsoft Word, Slack, and Microsoft Teams. It supports over 70 integrations overall, spanning document creation, collaboration, communication, and identity tools, with additional catalog integrations including DocuSign, Okta, Asana, Airtable, and Adobe Workfront. Answer based on 725 reviews Getting Started and Support ### How easy is it to onboard and train a team on Box? Box is generally quick to onboard for everyday users, with an intuitive interface that many teams pick up with minimal training. Training is available through in-person sessions, live online sessions, webinars, videos, and documentation. End users adapt fastest, while admins and teams using advanced permissions, integrations, or folder structures usually need more guidance. Answer based on 75 reviews Getting Started and Support ### What customer support options does Box offer, and how do users rate the experience? Box offers FAQ/forum resources, a knowledge base, 24/7 live representatives, and chat. Users often describe support as helpful, friendly, and knowledgeable, with detailed guidance when issues arise. Still, some report slow responses, difficulty reaching a live person quickly, and uneven handling of billing or account changes. Answer based on 284 reviews Security ### How does Box handle data security and access control? Box uses encryption, password-protected links, two-factor authentication, single sign-on, link expiration, session timeouts, and granular folder or file permissions to control viewing, editing, downloading, and sharing. Admins can track access with audit trails, notifications, and change logs. Some reviewers note permissions can be confusing, less customizable in subfolders, or stronger features require higher-tier plans. Answer based on 1210 reviews ## Who uses Box? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 116 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 116 reviews Administrative 31% Administrative 31% IT & Software Development 14% Consulting 11% Marketing 9% Others 34% Top industries Based on 116 reviews Education Management 23% Computer Software 23% Construction 23% Hospital & Health Care 17% Other 14% ## Pros and Cons Flexible and secure file sharing 93% positive reviews out of 1165 Most reviewers describe file sharing as seamless, with customizable permissions and reliable access for internal and external users. Joan J People Partner, 1,001 - 5,000 employees. "Easy to use, seamless sharing of files, and seamless integrations with Microsoft Office and Google Workspace make it extremely efficient in workflows for any team." High and complex pricing structure 49% negative reviews out of 327 Some reviewers describe pricing as expensive and confusing, particularly for small businesses or teams with limited budgets. Amit K Head of engineering , 51 - 200 employees. "its UI/UX is not one of the best among the available options and its pricy which makes it unsuitable for small businesses" Real-time team collaboration tools 93% positive reviews out of 486 Most reviewers report team collaboration features enable real-time editing, commenting, and streamlined project workflows. Jonathan A Chief Executive Officer, 1 employee. "If you need a secure, reliable, and powerful platform to empower your team's collaboration, Box is absolutely worth the investment." Slow performance with large files 70% negative reviews out of 241 Most users report performance and speed issues, especially when uploading, syncing, or accessing large files or folders. Andrea B ENGINEER, 1 employee. "Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting workflow." Intuitive and accessible interface 95% positive reviews out of 447 Most reviewers find ease of use a major benefit, highlighting straightforward navigation and minimal learning curve. Limited and unreliable search features 47% negative reviews out of 127 Some users report search functionality is inaccurate, slow, and lacks advanced options for finding specific files or content. Agnoor G Associate System Engineer, 1,001 - 5,000 employees. "Searching files and folders is a difficult task in the box as it shows incorrect data there." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Storage 4.7 (1,038) 64.64% of 1038 reviewers that rated this feature as important or highly important With this capability, you can store a wide range of documents in the cloud, access them from any device, and organize them efficiently. Reviewers appreciate the ample storage, easy uploads, and file versioning, but some say onboarding new users can be challenging. File Sharing 4.6 (928) 63.90% of 928 reviewers that rated this feature as important or highly important Box gives you simple, secure options to share files or folders via links or direct invites, even with external users. Reviewers appreciate the flexibility, collaboration tools, and integrations with Outlook and Slack, though some mention limitations for non-Box accounts and occasional glitches. Access Controls/Permissions 4.5 (751) 60.45% of 751 reviewers that rated this feature as important or highly important You can easily set detailed permissions for files and folders, controlling who can view, edit, or download content. Reviewers appreciate the granular access options, ability to set expirations, and organizational controls, but some find link management and user removal confusing. Secure Data Storage 4.7 (676) 69.53% of 676 reviewers that rated this feature as important or highly important Box offers robust security for storing sensitive files, using AES 256-bit encryption and access controls. Users think it reliably protects confidential documents, supports compliance needs, and enables safe sharing, though some mention it lacks advanced options like end-to-end encryption. Document Management 4.6 (554) 61.55% of 554 reviewers that rated this feature as important or highly important Box helps you organize, categorize, and version documents for efficient collaboration and retrieval. Users think the folder structure, search, and live editing are valuable, but some mention it lacks advanced management tools compared to competitors and can get disorganized with shared folders. Collaboration Tools 4.4 (423) 59.10% of 423 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Box 136 features An @mention is a way to tag or notify a specific person about a message/post You can easily set detailed permissions for files and folders, controlling who can view, edit, or download content. Reviewers appreciate the granular access options, ability to set expirations, and organizational controls, but some find link management and user removal confusing. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Collection of all assets in the system Manage assets throughout their lifecycle to optimize profit Share access to files and assets with individuals Assign issues and tasks based on availability or required skills Supports audio files Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Group collaboration to solve ideas in a productive and concentrated manner. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Integration with content management software Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Facilitates online authoring and publishing of the content Forecast the cost and resources required to complete a project Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Move from one database to another, or upgrade the version of database software being used Ability to restore deleted, hidden, or lost data from an email server/system Protect sensitive data for digital privacy Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Specify or track the date/time a project, task, etc., is due for completion Manage digital assets Online forums/groups where users can ask questions, share ideas, best practices, etc. Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Makes changes to document features such as text, fonts, formatting, etc. Custom forms to streamline repetitious aspects of a document Box helps you organize, categorize, and version documents for efficient collaboration and retrieval. Users think the folder structure, search, and live editing are valuable, but some mention it lacks advanced management tools compared to competitors and can get disorganized with shared folders. Review and analyze existing information across documents With this capability, you can store a wide range of documents in the cloud, access them from any device, and organize them efficiently. Reviewers appreciate the ample storage, easy uploads, and file versioning, but some say onboarding new users can be challenging. Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Digitally sign online documents Monitor and track what your employees are doing Convert data into a code for security Tracks metrics that provide insight into how a user interacts with any interface or product Convert files to a different format Create, save, and store files Box gives you simple, secure options to share files or folders via links or direct invites, even with external users. Reviewers appreciate the flexibility, collaboration tools, and integrations with Outlook and Slack, though some mention limitations for non-Box accounts and occasional glitches. Move files across different systems or networks Find & retrieve relevant data or documents Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Store and manage images Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system Retrieval of embedded metadata that is present within a file Collect and maintain structured information that describes data or content Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Supports various file formats Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Arrange tasks based on the level of priority or urgency Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Pre-designed project plans that can be customized Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Allow users to collaborate and ask questions regarding folders and/or documents within the system Preview and make real-time changes in the web content Files and folders are updated in real-time when changes/edits are made Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Box offers robust security for storing sensitive files, using AES 256-bit encryption and access controls. Users think it reliably protects confidential documents, supports compliance needs, and enables safe sharing, though some mention it lacks advanced options like end-to-end encryption. Secure online viewing of sensitive documents At least a username and password is required to access the system Optimize and manage the search engine optimization efforts for a website or digital content Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Ensure subcontractors are working safely on client sites and document audits/inspections for reference. Attach digital tags to documents and assets for identification, search, or monitoring purposes Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Allow multiple team members to edit and work on the same document Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Edit text as needed Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Store and manage online video content Supports various video file formats Add a digital mark to show ownership of an image, video, document, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (4,322) 4.4 Based on 4,322 reviews ## Pricing Value for money 4.3 (3020) Free Trial [View pricing plan details](https://www.capterra.com/p/148766/Box/pricing/) Business $20.00 Per User,Per Month It includes: - Unlimited Storage - Upload Files up to 5GB - Box AI Q&A: single doc/image - Box AI: content generation - Secure sharing, unlimited Notes, whiteboarding and e-signatures - Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - Standard support available Business Plus $33.00 Per User,Per Month It includes: - Unlimited storage - Upload files up to 15GB - Box AI Q&A: single doc/image - Box AI: content generation - Secure sharing, unlimited Notes, whiteboarding and e-signatures - Built-in content security and permissions with SOC 1/SOC 2/SOC 3 compliance - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 50K API calls per month - Unlimited external collaborators - Standard support available Enterprise $47.00 Per User,Per Month It includes: - Unlimited storage - Upload files up to 50GB - Box AI Q&A: single doc/image - Box AI: content generation - Content portals with Box Hubs - Secure sharing, unlimited Notes, whiteboarding and e-signatures - More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 100K API calls per month - Advanced workflow capabilities - Unlimited external collaborators - Standard support available Enterprise Plus $50.00 Per User,Per Month It includes: - Unlimited storage - Upload files up to 150GB - Unlimited Box AI Q&A: multiple docs/images, using advanced models - AI-powered content portals with intelligent Hubs - Secure sharing, unlimited Notes, whiteboarding and e-signatures - More compliance standards with SOC 1/SOC 2/SOC 3, HIPAA, FedRAMP - 1,500+ integrations like Microsoft Office, Copilot, Salesforce, Google Workspace, Slack, and more - 100K API calls per month - Advanced workflow capabilities - Automated controls protecting against threats and data leaks - Unlimited external collaborators - Enhanced support services 24 hour coverage Value for money 4.3 (3,020) 4.3 Based on 3,020 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (2792) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (2,792) 4.3 Based on 2,792 reviews ## User reviews Overall rating 4.4 Based on 5,635 reviews Filter by rating 5(3144) 4(1825) 3(498) 2(109) 1(59) Mentioned topic Sorted by most recent SK Sheniga K. Education consultant Education Management ### "Enterprise management with Box" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 10, 2026 Overall, Box provides a secure and reliable platform for document management, particularly in environments where compliance and control are important. While there may be some usability challenges, it delivers strong functionality for organisations that prioritise governance and structured file management. Pros Box offers strong security and governance features, making it well suited for managing sensitive business documents. File sharing is straightforward, with clear permission controls and audit capabilities. It also supports collaboration through comments, versioning, and integrations with other enterprise tools, helping teams work efficiently across different functions. Cons The user interface can feel less intuitive compared to some other cloud storage platforms. Navigation and file organisation may require more effort, particularly for new users. Certain features, such as advanced integrations or automation, may depend on additional configuration or licensing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Celine J. Content Manager Consumer Services ### "Box global review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 10, 2026 Pros Box is easy to use and is one of my favorite project management tools; it offers a wide range of highly useful features. It allows me to efficiently share folders with my colleagues and collaborators. Their customer service is also responsive. Cons Using Box individually is frustrating because you don't have access to their full potential, unlike in a corporate setting. I also noticed that the interface isn't as smooth as that of other software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NK NASSORO K. Business Development Manager Renewables & Environment ### "Highly innovative and contemporary UX design." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2026 Pros Our agency team has been using Box for many years and is particularly impressed by how much the software has evolved. New features and extensions are regularly introduced and they are truly compelling. I had all my contacts, leads, clients and employees there. I could not only track projects but also manage independent calendars and conversations within the tool. Cons The complexity is both a blessing and a curse. The learning curve is comparatively long. The user interface has limited customizability. Upgrading to the premium version results in too many different versions making it confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kwang Y. Contractor Computer & Network Security ### "Box is one of those staple apps you keep forever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2026 Delighted and a very happy user who will continue to use the service until I die or pass always from age Pros Box is the best ease of use and compatibility with applications for a seamless and secure file organizing service. the document management feature is very responsive. Customer support is always very prompt and very informative. Box making collaboration very easy. note taking and text editing features are optimal Cons The only thing I would have to say is the price and only because I think storage should be free but I know that's not good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LZ Lucila Z. Freelancer Design ### "Todos mis activos digitales organizados y accesibles en un solo lugar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 18, 2026 La verdad es que me ha ido súper bien usando Box. Como trabajo por mi cuenta haciendo videos para YouTube, me la paso moviendo archivos pesadísimos todo el día, y necesitaba sí o sí un lugar donde meter todo sin que fuera un caos. Con esta plataforma por fin logré centralizar mis cosas y me encanta poder abrir mis archivos desde el celular o la computadora sin problemas. Además, a la hora de mandarle avances a mis clientes, todo fluye mucho más rápido y me ayuda a no perder el hilo de en qué etapa va cada proyecto. Pros Sinceramente, lo mejor de Box es poder tener todo mi material ordenado y a la mano sin importar dónde esté. En mi caso, que hago videos para YouTube, siempre ando moviendo archivos súper pesados y trabajando con otras personas. Por eso me salva la vida contar con un espacio seguro para pasarle contenido a mis clientes. Además, el tema de la sincronización en la nube va genial, al igual que poder gestionar las carpetas y los permisos a mi gusto. Cons Si tuviera que sacarle algún "pero" a Box, sería la curva de aprendizaje. Al principio te puedes marear un poco, sobre todo si es tu primera vez usando la plataforma. Pero ya superada esta curva de aprendizaje todo se hace mas fluido y eficiente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User administrador Food & Beverages ### "Seguridad de datos en la nube" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 14, 2026 Me ha gustado, lo usé un tiempo ya que vi que ofrecía más almacenamiento que otros servicios en la nube, pero preferí más otros ya que muchos no usaban esta plataforma. Pros Es seguro, puedes exportar cualquier archivo y tiene autentificación en dos pasos y manejas todo desde cualquier dispositivo. Cons los distintos precios de la suscripcion mensual es bastante elevado para expandir el almacenamiento en la nube Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Ocupaba algo personal que no este ligado a Google o otros servicios Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jesus G. Case Worker Mental Health Care ### "Sharing made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 1, 2026 It is a great tool to use, it helps with sharing files, and have your colleagues collaborate from any part of the world. Pros It is very easy to use, has very little setup to move around. The app allows you to store and share files with ease, this makes collaborating with your team easy across whatever platforms you use. I used the free version, it does offer more storage for different pricing, but it is very accessible. Cons It can be confusing to use on the first try, it does have a learning curve, but once you get it, it is very useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User SDR Computer Software ### "Secure and Scalable File Sharing for Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 1, 2026 Pros Reliable file sharing and secure cloud storage make collaboration straightforward. The interface is clean and integrates well with other tools for seamless workflows. Cons Pricing can be relatively high compared to alternatives, especially for smaller teams. Some advanced features require higher-tier plans, which can limit accessibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lela W. Paralegal Legal Services ### "Easy program to use for doc sharing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Great experience being able to receive documents shared by another party and can download as needed to file. Pros It's nice to have easy access to documents shared to your file. Easy to download and save to your file as needed. Cons That if you don't log in for a while it's like you have to get a reset password to log back in. Time consuming when need documents quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Valerie C. Associate Director Creative and Brand Entertainment ### "Not Sure About Box" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 April 27, 2026 It's very mixed. On one hand, it's easy to share files across teams and collaborate. On the other, the limitations of this platform can really cut into our ability to be more creative and productive. I wish they had a better solution for creative teams, especially video teams. However, if you're just looking for a document sharing system (or not large files or a high volume of files), this should be fine. Pros Box is a decent file storage program that allows for ease of access to files on the cloud. It has helped with team collaboration and productivity, especially in terms of storing, organizing, and sharing video files. Cons Box has upload speed and file size limitations that make it very cumbersome to upload large video files. Uploads time out or have errors and require starting over. There's also no system in Box to help with organizing files. I wish they would implement an AI system, like Hey Eddie, that can scan files, describe them, group them into folders, and tag them so they're easy to find and search for. It's very difficult to do that manually all the time, especially when working on a small team that works on 24 events a year. The manual time it takes to sort things correctly in Box cuts into our productivity, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148766/Box/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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