Who Uses This Software?

Any type of business that need secure, scalable content-sharing, and collaboration in the cloud.


Average Ratings

3309 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Box
  • www.box.com
  • Founded 2005
  • United States

About Box

Box works in any browser and allows you to easily store and manage all your content online. It also lets you share files instantly and access documents from anywhere. No matter what device you choose, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for your customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.


Box Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Access Control
  • Archiving & Retention
  • Backup
  • Data Migration
  • Data Synchronization
  • Encryption
  • File Sharing
  • Version Control
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Customizable Branding
  • File Conversion
  • Metadata Management
  • Mobile App
  • Reporting/Analytics
  • Search/Filter
  • Version Control
  • Workflow Management
  • Access Controls/Permissions
  • Audit Trail
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • Messaging
  • Real Time Synchronization
  • Search/Filter
  • Workflow Management
  • Data Synchronization
  • Document Management
  • File Sharing
  • Mobile Capture
  • Offline Access
  • Permission Management
  • Personalization
  • Search
  • Templates
  • Version Control

Box Reviews Recently Reviewed!


Great for Content Marketing on Startups!

Jun 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The speed to download and upload every single file

Cons: It is not as good as Dropbox, but if you are starting your business and want to save a good amount of money it is an ideal choice.

Overall: When we started our business a few years ago, we did not have enough capital to spend on tools or rather we wanted to invest in more important equipment. That is when I got introduced to Box. Their product quality and security are as good as Dropbox. We never had a security breach or lost a file, and since we offer content marketing services, the number of files we upload and download monthly is too many.

Capterra loader

One stop cloud for all your syncing, sharing and collaborating needs

Apr 03, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Box allows users to upload all kinds of files of different formats (documents, images, video, drawing packages, zipped folders etc.) to its webpage (or app on phone/tablet) with ease. These uploaded documents can be shared with relevant team members, while also keeping them private from others where necessary. Shareable with the help of the link, Box files are easy to update, one can either edit in the browser itself or download to do the same. It is easy to track the activity of users, like who has viewed, downloaded and edited the files. This is a great tool when collaborating with colleagues through the web as all changes in a particular document/content are updated in real time and everybody working on that project can track changes and updates.

I consider Box to be a reliable, simplified and secure software that I am able to utilize abundantly on a daily basis with my team. It is accessible anywhere and everywhere with a stable internet connection. One can simply drag and drop files and folders to Box and it will get uploaded instantly. This works wonders when you are out of office (for example, site or travelling) and your team needs to access the documents you've been working on or vice versa.

Also, it is possible to have Box sync (as a standalone app) set up on your computer and aids easy syncing without the need to log in every time.

Cons: When compared to its competitors (Google Drive/OneDrive), Box does look a bit unappealing owing to its price tag. It offers four plans, the most inexpensive one being Standard (for personal use I presume), followed by Business, Business Plus and Enterprise. Small and medium-sized firms can make do with the average priced Business and Business Plus offerings. However, I don't think that I would invest in it if for my personal use.

Secondly, for files such as .dwg and .rar do not open as a preview and have to be downloaded for viewing. This poses a problem for me as I have to review large drawing packages and downloading them just for review is quite a hassle. Would love if these little aspects are fixed for the upcoming updates.

Overall: Box is an online cloud-based content management software that is particularly helpful when you need to store, edit and share all your data and documents from one place. We have a business account with Box and have been using the same since more than a year. It is fairly simple to use, with updates coming out once in a while showcasing new features. The software interfaces seamlessly with the office suite (Office 365 or others), therefore allowing users to use it via their computer, and not necessarily through the website or app. However, it does consume tons of storage space on your computer, therefore I'd definitely recommend only syncing the files to be used rather than syncing all folders you're collaborating on.

Box is undoubtedly a great tool for virtual teams collaborating from different locations as sharing, uploading and syncing data is simple and stress-free. My team and I literally work through Box all day, and are always on the same page when it comes to our projects, as each one of us can view the other's uploaded documents on Box and continue working on the same. Additionally, managing and filing documents in one secure storage have become uncomplicated. For us, it reduces the chances of repeating the same work and error. of course, error; and also saving precious time not looking for files and folders all over.

Easy file sharing from desk, laptop, phone...

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Sharing files is simple, no matter who you want to share with and no matter from what device. You can share a document with someone inside or outside of the organization without giving up control of the document. No need for someone outside of the organization to upload any software in order to access the shared document.

2. As an HR professional I find Box to be a great tool for collaborating with hiring managers. I set up a system for resume sorting that allows hiring managers to see just those resumes selected for their review, and allows the manager to move the candidates ahead in the hiring process, or not, as desired. I can then take action based on their actions in Box. It's very efficient. As a small business we do not need expensive, extensive stand-alone software for applicant tracking. Box allows us to record our decision making process

3. Largely intuitive, but in case you need a bit of help, the webinars and how-to videos are very easy to follow.

4. I can access, read and send documents from my phone. Very helpful for those moments at the beach when you realize you forgot to send a document to your boss. It's happened.

Cons: 1. I work mostly from an old Mac. I find some of the interface less smooth than from my PC. For example, when I create a Word doc within Box while using my Mac, the Mac defaults to Text Edit instead of Word. I suspect that's user error, though.

Overall: I love Box and tell everyone I interview about Box. We are a 70% remote group and depend on Box for sharing information and collaborating on projects. Applicants ask, "How do you manage a dispersed work force?" and "How do people maintain a sense of team?" "Box," I say, "is a big component."

Capterra loader

Box for personal or office digital storage

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: There are many things to love about Box. For one, its Business plans come with unlimited storage! We started out with Free just to try it, then moved to Starter then Business (as we needed more than 10 users on board). It's worth it esp for small to medium-sized businesses looking for a secure place for storage with tons of extra features for both admin and security.

The 5GB upload is enough for the big multimedia and other iso/archive files we have.

For our admin, the integration with our Active Directory saved us from having to require our users to create/maintain an extra account (user/password) for Box. We are also proud to announce to our team about its security features like SSL, encryption, and even two-factor authentication for the meticulous.

Although we haven't had the need for the DLP (Data Loss Prevention) that Box advertises, we are happy that this is part of our subscription and gives a little extra boost of confidence with our files.

The corporate logo can also be incorporated into the platform to make it personalized according to your company's branding scheme.

Box also offers a ton of possible integrations. So far what we use are integrations with Google Suite (e.g., docs), Salesforce (CRM), and MS Office 365. This makes it easy for users to create content is our usual platforms and then easily save and manage them in Box.

Cons: We have quite a number of staff who already use other online storage platforms (Dropbox, Google Drive). Note that Non-Box users can only access files as Read-Only... in which case our people really had to be forced to create an account for edit purposes and collaboration.

Overall: Box continues to amaze and survive given the steep competition out there. Its main selling point for us is the boost in confidence as regards its super security features and data loss prevention.

Solid enterprise tool with surprising productivity and innovation gains

Jan 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Strong security. Data ownership model. Flexibility of collaboration and sharing options. Platform and vendor agnostic. Good administrative controls. Reasonably good reporting. Reasonably good APIs. Ease of use for end users. It's been great watching the creativity and innovation of the users. They've found ways to do things with Box we never imagined when we signed on.

Cons: The desktop sync is different than and technically inferior to that of Dropbox, the consumer tool most users are familiar with in this space. We anticipate this change when Box for Desktop is released in 2017. We'd also like to see the maximum file size increase. I'd like to see improvements in the administrative reporting. Many users have trouble getting their head around Box's waterfall permission model, particularly IT professionals. It's different than what they are used to. It ads an impediment to the retirement of NFS.

Overall: I run Box for over 100K users in a large university. Box is built for the enterprise. It has very solid security, good user management and an extremely small support footprint. There are consumer tools that might beat Box on some individual features, but cannot hold a candle to Box when held up to the needs and realities of a large enterprise. Box is platform and vendor agnostic. It has solid mobile apps and 3rd party integrations. The API is strong and improving all the time. Box can be the content layer for both internal and externally-facing applications.

We signed on to Box to bring our IP back in from consumer tools. It has largely accomplished that but it has additional surprising results. We've seen some very creative innovations in research collaboration, teaching and administration. The productivity gains have been far greater than expected.

Box is a bit of a paradigm shift for users. Those who never ventured into consumer cloud tools such as Dropbox need to learn about basic cloud concepts of where their data is backed up. IT professionals need to get their heads around Box's permission model as well as deal with the loss of direct user management and support. Having said that, the overall support footprint is startling low. We average 5 technical tickets a week on Box for over 100K users. Most of our support time is on training and consulting to help users get the most out of the tools Box provides.

The bottom line is that Box has proven to be very solid and flexible. Our users have really taken it and run with it.

Recommendations to other buyers: Box's data ownership model is one of the things that makes it stand apart from the rest. Before rolling out Box to your users make sure you have developed a plan for "non-personal"/departmental accounts. This lets the departments own the department's data rather than individual users. This makes staffing changes must smoother. This does NOT mean you administratively lock down individual users' accounts. We believe in encouraging our users to use Box as fully as possible so they become proficient in all its tools. This leads to the best ROI and the most creative innovations. Once your core team really learns the tool, send them (or you) out to individual departments to teach them tips and tricks, design their department's base folder structure, and brainstorm on creative uses of the tool. The effort will pay off tenfold.

Box - a secure, collaborative platform for all connected users

Aug 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Security is still my favorite feature - I have the confidence that our data is secure and will remain secure. Box meets a number of US based and international security regulations and data compliance requirements, Box makes governance and compliance easy.

Notifications based on file changes or folder changes have allowed us to create "instant workflows" to quickly move data from a variety of locations in the hands of a number of users. This has allowed us to create a system where data is not only securely stored, but able to be quickly acted upon by a geographically diverse group of staff.

Rolling Box seats out to new users is easy, and Box makes a wide variety of training materials available to its users to help them leverage the features.

Cons: There's not much to dislike - the feature set is good and continues to grow. If there is a downside, it is that - like all cloud based solutions - connectivity is required, and that can sometimes be a challenge for my organization is some of the remote international locations where we work.

Overall: I've been been a Box customer for about four years. During that time we've gone from a limited POC to a large scale international rollout. We've found Box to be very responsive both from a support standpoint and in terms of listening to their customers regarding features and needs.

The primary reason we initially chose Box was because of the outstanding security framework which was at the core of the initial offering and continues to be a key focus for Box. The management and governance features allowed us to roll it out to a geographically diverse group of employees with the assurance that their data would be secure and would remain secure.

Our initial need was to centrally replicate data from an international location. Based on the success of that POC, we've been able to replicate that success in a number of international locations and delay or eliminate the need for physical systems and storage that had previously been a part of our technology deployment.

Recommendations to other buyers: The cross platform functionality and integration with Office365 makes it an easy win that users will quickly begin to make use of once they begin to experience the features available from an always available collaborative storage solution. The more users you put on Box, the more useful it becomes as users begin to organically find ways to work collaboratively. Box also provides a well managed method for extending shares to external users as well, with the security and control that is consistent with the rest of their offerings.

Box

Aug 06, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: My university decided to replace its archaic system of various collective departmental, college, and institution drives and servers with Box. It is a thousand times easier to access from a variety of locations, at almost any time, using almost any communicative medium you wish to employ. In the 21st century the modern mobile educational facility and educator lives and dies on the capacity to not just amass data and research and information but also to retrieve and manipulate it at remote locales in a secure, rapid way.

Cons: The biggest challenge is that Box has, like many modern softwares, engineered a number of plug ins. I have found that the reliability and functionality of these varies. for example, the general BoxSync application works perfectly but then there is a Box application for Windows 8 and another for Windows 10 which are "store apps" which are not as good at syncing and it is possible you might have both kinds of applications on your machine and that is rather confusing for the user since they have different interfaces and the syncing between them is not as transparent as one might expect. There is a page of these plugins and their descriptions overlap substantially and so it's not always clear which application you should employ in conjunction with your general Box.

Overall: All in all, Box has proven substantially beneficial for the university and for faculty to access materials of a general nature in a more efficient way and though I have not seen the actual numbers myself, I suspect that offloading all of the staff time and energy that went into maintaining and training people to monitored those previous on-campus servers was a price efficient move as well. Equally important in a time of fiscal belt-tightening.

Capterra loader

I use Box for department and personal document storage through manual uploads, emails, and syncing.

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the versatility for uploading and downloading files. Files can be uploaded by dragging them into the folder in a web browser. You can also allow them to be uploaded through email. When this is activated, a unique email address is created. Any attachments in emails sent to that address are uploaded to that folder. We use our reporting software to send reports to these folders. Within this folder, uniquely named documents can replace existing ones or be added in addition to the original.

Files can also be uploaded through synced folders. I use this to store all of my work documents. Any file in this folder is synced with the online folder.

The Box files can easily be accessed from any web browser or through the mobile app. Ours is placed behind our firewall. With the mobile app, you can also create offline versions of documents for easy access without internet access.

Downloading can be completed easily though the app or online. Individual files can be downloaded one at a time or en mass as a zip file.

Cons: I am pretty happy with this product. The only thing that I would prefer is the ability to download multiple files at once as separate files instead of being downloaded as a zip file.

Overall: With this product, I can securely save and store my documents. They can be accessed from anywhere. I can share them with colleagues and setup folders with access for multiple users.

Through our reporting software, I can easily email documents to Box folders to be uploaded.

Enabling mobility, collaboration, and delivering that securely.

Jul 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features I have found to be most helpful over other cloud storage platforms are:

1) Collaboration just not that it exists, but it is easy and user friendly. Allowing data that is necessary to be worked on to be brought to the surface

2) Security focus on compliance, encryption, enterprise grade management

3) 3rd Party Integrations allowing for Box to truly be a platform to be used with other software.

4) Mobile apps, very strong and easy to use

Cons: There are still some management features I would like to see improved, giving more control to IT. There is a good bit here, but could use a bit more.

Overall: There are many services if you are looking for a place to dump data. But what makes Box the best, are all the features that they layer on top of that. Collaboration, sync, edit, Office integration, great mobile apps, policies, preview, workflows, automations, and more.

At my company we have been able to leverage many of these features to meet specific needs of our end users that we would not have been able to easily meet with our existing resources or traditional platforms. We have been able to really leverage the platform to enable our users to gather data all over the world on almost any platform and then have staff anywhere else in the world act on that data. This has increased our response time tremendously over traditional platforms like email and FTP.

Box can really be a tool in your tool chest that can solve many problems.

Recommendations to other buyers: We are solving the need for quick, easy access to files across all timezones and continents. We've realized that instead of a process taking months, such as the verification of a file, it now takes a matters of days or in some cases just hours!

What the cloud pros use...

Nov 22, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Box is the best of breed cloud system in the EFSS (Gartner) space. The natural progression from startup to unicorn company is: 1. Google Drive (max free space) but applications are worthless for Accountants, 2. OneDrive (comes with O365 but doesn't play well with others like NetSuite and SFDC) and need a SharePoint site managed/integrated to get real value 3. Dropbox (great customer features but doesn't play well with others and lacks unlimited storage) 4. Box --best of breed but not the cheapest

Pros: 1. Enterprise Edition with unlimited storage plan costs roughly $35/month. For a mature organization spending a large amount on servers/admins for those servers, this is very affordable. 2. Ability to model sharing between departments is priceless. Literally changes the way an organization behaves with information sharing if configured properly (silo killer). 3. Customer service is second to none. 4. Native integration with other cloud apps that charge additional fees for storage quotas. This includes NetSuite, SFDC and Workfront and many more. 5. MetaSearch on Enterprise allows granular searching. Every time someone has ever used a single word is indexed -- INSIDE the documents stored.

Cons: 1. More of a learning curve for users because of more features. 2. More robust administrative functionality also requires more learning. 3. Not the cheapest cloud solution out there - but you get what you pay for.

Recommendations to other buyers: Get the training and implementation packages when pricing an implementation. Getting it right is very important for setup/user adoption and Box does a great job with this.

Box in Easy to Use Efficient File Storage Software

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Box is used by everybody in the company for a very easy to use file storage system. The company is 100+ employees in the construction industry. We store each project in its own specific folder with everything related in this. This makes my life easier by being able to pull up blueprints or files from any device I am on. I work out of 4 different locations and so local storage would not be possible for this.

Box is easily integrated onto your desktop for localized access on the computer. Anytime you make a change from your computer it will update the files in the cloud. We have over 20 people that access the files for the project and we are able to assign roles to anybody accessing the files. Some might be only able to open the files and other we can allow editing of the documents.

Share large files is as simple as right-clicking and copying a link for the file location. You do not need to go through the web portal in order to share folders or documents.

Box is probably one of the best enterprise level cloud storage solutions for a business.

Cons: I wish to allow the administrator to have a log of changes and able to temporarily access deleted files. I sometimes have people make mistakes or changes and it would be useful to see who moved a file or deleted a file. However, it does show you the last user to save a file just not a log of deleted documents. I have also had a worker delete important documents that we were not able to retrieve on an administrator level.

Capterra loader

A very viable cloud platform

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: First off - let me say that I was a very early adopter of the Box platform, and I was grandfathered in with 25GB free storage. That said, I am not on a paid plan which is why I didn't comment on the pricing. I can say that the pricing is on par with the rest of the industry. I will also stick to commenting on the free version - which lacks some of the paid features. The Box Drive sync client works very well. I have seamless access to my files on all of my devices. I am able to share files and folders with ease. It is a very stable cloud platform in my opinion. As for the paid options - I believe that they work as advertised, and I've watched the platform evolve and mature over time to be a competitive with the other providers. Some of their partnerships are better by far than the others.

Cons: Honestly - from the free version standpoint - the biggest issue I had was when they migrated from the simple sync client to the Box Drive client. That actually proved to be more difficult than it should have. I also lost some features that I had with the sync client - due to me being on the free version.

Overall: I use Box heavily to share folders with clients, and to store/transfer files from outside locations to my local desktops. I've been with the company since the beginning and the platform has proven entirely stable for my business needs.

Box has been an amazing tool for us to use as a way to share files across teams and with partners.

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The security structure is great and very flexible. You can create various structures for all sorts of use cases.

The integrations are also great. With so many partners from Microsoft to Google, we are able to create new ways to stitch our software together. Shoutout to HelloFax for being awesome!

Box Notes has been amazing as well. Everyone has users using GDocs, even if you're not officially using it in your organization. This has effectively replaced at least the Document component. We have a group of users that cannot get enough of Box Notes.

The new UI plus the training materials are great. Way better than most other competitors. As is the support. They are happy to help in any way possible. We've been recommending Box to other non-profits as a great solution to replacing the outdated File Server.

Cons: The inability to share individual documents to non-registered users for editing. This is probably the #1 driver for some of our users wanting to use GDrive or OneDrive.

Overall: We managed to get more information out to other staff members who were unable to access the old Physical File Server that was located in one specific office. The level of collaboration between teams and offices has increased immensely since the implementation. Our adoption rate and daily usage are some of the highest, compared to some of our other tools.

A strong and easy to use cloud service

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I use Box on a daily basis and have found it to be a secure and reliable cloud service. One of the features I like most about it is that it also allows for collaboration work too on files such as spreadsheets or documents.

I like how easy it is to use for both accessing and uploading files. A simple drag and drop of a file/files and it starts uploading immediately. It's easy to keep files organized as it allows you create folders just as you would on your hard drive. Upload and download speeds are good, although this is dependent on the speed of your internet connection of course.

Another feature that I like and feel is worth mentioning is that it's very easy to share files or folders with other people, and lets you customize what level of access they have - download only or can edit, for example. There is also an option to receive an email notification when someone accesses or downloads anything you have shared.

Cons: The only con that I've ever encountered when using Box is that there sometimes seems to be an issue with how it orders you files within a folder if the file names are numbered (for example file names that contain or start with a numerical date).

File Sharing Tool - one of the top options

Dec 06, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The file sharing capabilities. I love the fact that there is a Box sync solution that can be utilized which allows individuals to seamlessly work on documents as they would from their desktop, without having to be within a web browser or something equivalent. Saving the files is simple, and depending on the file size and internet speed, the syncing of files is pretty quick. If multiple people are working on the same file, a duplicate version will be created. If a file is accidentally deleted, there is a window where you can restore the file - no more lost files!

Cons: I have have had issues with syncing certain files which cause me to restart the program, or my computer, or overall spend some time troubleshooting the root cause. When working as it should be, Box sync is an excellent solution. As a side note, many work environments specifically block the use of file sharing software, so Box might need to be whitelisted prior to using.

Overall: We use box on a daily basis for our records retention and file sharing. We are able to individually control access down to individual folders which is extremely important when it comes to logical access control. Box prides itself on its encryption of files and offers multi-factor authentication.

Best cloud / file storage

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I'ved used Box, dropbox, OneDrive, and many other cloud based file storage systems for many years. Box is -- hands down -- the best application for three big reasons. The first is that Box has many built in features for SSO, management, archiving, search, and integrations that are very well suited to large scale enterprise implementations to replace client/server file systems. The second is that Box has amazing integrations (pre-built). Some of my favorites are email based notifications and submit (drop in) files via email. Not that I used them for email itself, but they are great to build automation with. The third is Box's API which is super easy to use.

Cons: The one thing I never liked about Box is that when a corp IT team includes someone to have read access (or other access) to a folder, it always shows up. Box should have user features that allow the user to hide content that is shared with with, but which they don't want or need to see. Clearly one of the huge problems of massive file collections is finding the right data. I think their search, sort, and filter technologies could really use a lot of help here.

Box.com solves for many enterprise problems

Jul 18, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Box web app and the Box Sync/Box Edit software are intuitive and easy for the new user to pick up quickly. For more experienced users, workflows can be designed and used to increase the efficiency and decrease the problems associated with file servers and other file sharing services. The Box API provides those who are inclined to develop applications a standard, with well documented features and flexibility that securely allow access to content and metadata.

Cons: The desktop applications Box Sync and Box Edit occasionally are impacted by Windows policies (IE permissions generally), which is not the fault of Box, just something to keep in mind when deploying to users. The administrator GUI search function for files is indiscriminate and doesn't allow for more complex searching.

Overall: As an Enterprise account administrator for around 6k users, I'm continually impressed with the pace and quality of improvements as well as the huge feature set Box already has. Box provides much more than simple file sharing, it also allows for automation and integration with existing workflows, the creation of new and more efficient processes, and the replacement of several dissimilar products we were using.

Recommendations to other buyers: When deploying Box in an Enterprise, keep in mind that with the ease of use it brings, it will soon become the de facto standard, and all users will need access. The user adoption rate of the software will soon outpace your license count.

Box has streamlined our business !! Great file sharing and collaboration software.

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Security and Ease of use !! Every file you store with Box is encrypted using AES 256-bit encryption. In addition, the Box user interface makes it easy to share out and collaborate folders with specific permissions. You can easily see which collaborator (customer) has opened a specific file by running a report. Reliable file sharing....We have given all our field technicians access to a wealth of information that would normally have been emailed to them upon request and they are able to access Box directly from their tablets to access this info. This has streamlined our business and has made it easy for us to collaborate our reports with others. We have tried other file sharing sites and Box has worked perfectly for our needs.

Cons: I think the reporting on the back end needs to be improved. Other than that, we have no other complaints.

Overall: Since it's very easy to manage the files s stored on Box through their web interface, I am able to concentrate on other projects in the office. In addition, it has taken the burden off our email server as we no longer need to email large files and only send the link to those files or folders via email.

Daily tasks made easy!

Oct 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple this software is to use. I had to begin using it as a new employee having never seen it before. It only took a few days before I felt like an experienced user. We deal with healthcare patients, and privacy and security are our top priority. This sofware provides a safe networking environment where we can discuss patient information in a HIPPA compliant way. I use Box for everything, and I have never had it crash. The information I need to access is always available.

We frequently use the @ feature to signal when another person is mentioned in a task or comment, this allows for quick communication between departments that are sates away. The task feature allows you to set a "due date" which is extremely helpful when we are dealing with time sensitive issues.

Cons: Some of the document views are difficult to maneuver. For example, when there is a comment you wish to delete from a document, the toggle is not visible until you hover over comment name. I would rather have everything visible than to have to discover them by accident.

Overall: Quick communication between departments that allow for expedited patient care. The software is easy to use and functions quickly. This software is HIPPA compliant, which allows for a safe environment for us to deal with patient records.

Capterra loader

Box is the best sharing software in the market.

Aug 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Box business software is so easy to use and it provide the unlimited spaced to store unlimited amount of data and documents in a easier manner. Through this software, I can easily share all of my files and documents in a better and efficient way. The great advantage of this software is that we can save and secure all of our important files and documents with our friends, colleagues and team members. Hence, we can easily access the everything by the Box software.

Cons: For the users, this software faced a lot of problems is that it does not provide the great customer support for its users and sometimes it slow down without any reason. Moreover sometimes it dos not provide the much space to store unlimited amount of data and documents. But I really must say that Box is the best for sharing and storing purpose.

Overall: Overall, My experience with this software is great and awesome. I can easily use and manage this software because it always provide the complete security to all of my important documents and files in a better way. It is so easy to store and share the documents and data in a more reliable way. Hence, it is the best sharing software in the market.

Capterra loader

Great file storage for desktop, with a few hiccups

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The web interface for Box is great. Very easy to use and navigate. Managing files from the Android/iOS apps is also very well put together.

One of the small features we like the most is the automatic file version numbering when overwriting an existing file on your Box. It's a nice touch that keeps track of how many revisions we've done on any specific file/design.

Overall, the download/upload speeds are great, and web application is also fantastic, and the pricing is competitive for the industry.

Cons: I wish I could review the box web application and Box desktop applications separately, because they're vastly different experiences. The Box Desktop Sync (Windows) is often pretty buggy, and refuses to sync files randomly. We've been having a number of connection issues, only to learn that Box has said they won't be supporting this version of the app, and all users have to move to the new Box Drive app. It's all very confusing.

Overall: We use Box every day within our organization to back up and sync all of our work files. We also use Box to send large files and folders to clients with the private sharing function

Enterprise friendly object storage

Mar 21, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Getting started with Box is quick and easy. The UI is also intuitive on both the web site and mobile application. While most people attributed dropbox to pioneering the world of cloud storage, box was actually started a few years before dropbox launched. If you are familiar with DropBox or any other cloud storage service, box will be easy to pick up. Adding and organizing files is extremely easy to do. Basic functions such as creating a shared link, downloading files, exporting files all work well. You can also preview documents right in the application, whether it is an image file, document, text, etc. Performance was good, uploads and downloads were reasonably quick.

Cons: The lack of in-place editing or viewing of documents pulls box down a few notches. While it integrates with Microsoft Office, all these means is that it will offer a link to the local Office application (mobile or desktop). While it might seem minor, it really its preferable to edit in-place rather than switching back and forth between applications.

Overall: I liked Box for the most part and consider it a solid alternative to other cloud storage services. The free tier provides a decent amount of storage and it's a good way to familiarize yourself before moving to Enterprise.

Reliable collaboration in the Cloud

Mar 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I'm a fan! So the pros outweigh the cons, and Box seems to always be active working toward improving their product. I've implemented Box Business/Enterprise for three companies, and users definitely benefited from the collaborative system, even when using only the base features.

Pros: The Box platform works, and does what it says it will do. Live online training is especially helpful for bringing on new users, and there are numerous pre-recorded tutorials and white papers. No excuses for users to not understand how the platform works. System is flexible for businesses needing to meet international security, medical compliance, etc.

Cons: Navigating all admin options can be a little daunting. The default settings are probably 'right' for Enterprise users, but for a small business I had to invest a little time with tech support to get the settings right so that my users couldn't make changes that affected the monthly cost. The Box business (from their sales, support, features) are strongly designed for large customers, not for a freelancer working with clients (examples: minimum 3 users, automated 'Relay' workflows Enterprise only.)

Box Cloud Storage Review

Jul 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Box is a great way to securely store and share files in the cloud. I love that storage is unlimited for non-profits and that files can be shared with people outside your organization as well. It is also much more secure than google drive or dropbox.

Cons: The "box notes" feature is a bit clunky to use, as is the spreadsheet. It is more difficult to edit items directly on box than a google doc. It is also difficult for multiple people to edit a document at once.

Overall: Box is great for securely storing and sharing files. I use box every day to store and share student information without fear of hacking.

Box does what you expect it to do, but not the best option out there.

Aug 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: If you have a business and security is a concern, then Box will be a very good choice. So you better ask yourself the following questions: Is security important to you? It's very important to understand how your users will be working in order to decide if Box is going to be the best option to you.

Pros: Box is one of the most popular tools in Content Management solutions on the cloud. What makes Box one of the biggest? Definitely Security is Box's strength. Additionally I really like the cross - functional team work capability. Overall, a pretty good tool if you want your documents to be synchronized at work, being able to collaborate with your team work and be sure that all your documents are safe.

Cons: The biggest weakness of Box will be the user experience. If you compare Box with its biggest competitors like Dropbox, you will see a huge difference regarding user experience. Box is not so intuitive when I use it in my day to day work. Although Box is already trying to improve this, it's still behind their competitors. Additionally, I will say that Box can improve some user management features as well.

Capterra loader

Best File Storage/Sharing Utility That Integrates with Canvas

Oct 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love its integration with Canvas. It is the best file sharing/storage service that integrates with Canvas. We have Google Drive and Microsoft OneDrive integrated with our instance of Canvas as all, and Box stands head and shoulders above those. The security is top-notch and the ease of use is great. Users can access their box content through their Canvas profile page. Teachers can enable Box use at the course level, and share Box content directly in an assignment or information page. The Box preview window is amazing as well. It allows you to preview pretty much any file type. It also has a new Microsoft Office plugin that allows you to work on a file locally on your machine and save it directly to your Box account without storing the file on your machine and syncing it.

Cons: Box doesn't allow its sync tool to be used on beta OS environments like a beta version of macOS. It kind of sucks having to wait for the general release of an operating system just because you're dependent on a file-storage service.

Overall: Integration with Canvas is a huge benefit. Box's security is probably the best for its intended use. Box is also very simple to use. I love how the sync tool just works seamlessly in the background.

very good, but only if you pay.

Nov 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1.- There are a variety of options to choose from according to your needs. You can choose a personal account or a company account.

2.- Within the personal account you have the possibility to create a free account. This account has 10GB of space in the cloud, which is enough space to store thousands of documents, songs, photos and much more.

3.- the prices of the different accounts are quite good and they are within the market price.

4.- The work environment is simple and neat, which gives the impression of being very neat and clean.

5.- You can share your files easily through the link generated by box. You can also configure if this link will be for public or private use.

6.- The speed of upload and download of larger files (over 50mb) is quite fast, although it also depends on the connection you use.

Cons: 1. - Like other similar programs, conflicts are created in the files if two or more people try to use the same file at the same time.

2.- there is an important difference between the gartis account and the payment account, since the paid accounts can transfer and unload large files (up to 5GB in the most expensive version, and 2GB in the cheapest), while in the free version is an important limitation, where you can only manipulate files up to 250mb.

Overall: I only occupied a few months ago box and the experience has been very pleasant. Before I used dropbox and I liked it a lot, but box I find it more neat, more formal and I like that. The functions and the operation in general is quite similar in the basics, I upload files, I share the files, I can create different sessions so that more people can access a certain folder, and other functions.

So until now I have been able to work very well with BOX and the whole process has been very simple.

Box is excellent

May 28, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Box drive makes the cloud feel native to windows explorer. After setting up box drive I can navigate files the same way I always have, it is barely noticeable that I am using a cloud database instead of my local storage. It is easy to reach all of my files through the browser on any device, as well as the IOS app.

Cons: The sharing can be a bit confusing and some shared files need to be manually synced to appear in the box drive on my computer. The price is a bit high.

Overall: Box has been great for our admin team to manage and share files. It has made sharing confidential documents significantly easier.

Capterra loader

Great storage solution for multi-platform teams

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Box is a great addition to our nonprofit's information management workflow. We use Box to handle the distribution of board documents, exchange financial data, collaborate on marketing materials, and collect contributed information such as photos or video. There are a lot of cloud-based storage systems out there, but our selection came down to usability, portability, cross-platform integration and cost. Box is easy to use from installed client software (desktop and mobile apps) as well as from the web.

Cons: One area that I'd like to see Box compete better is on versioning of saved documents. Of course, good document management includes creating new versions of documents as they change, but with multiple users that rule is sometimes ignored. It would be most beneficial to be able to go back to a time and date and retrieve a given document from that period, similar to Apples Time Machine. Not a deal breaker, but a valuable tool if it were available.

Overall: Box is an easy to implement storage solution that will have your teams collaborating on documents and sharing information in no time. Reasonable pricing options and backup ensure your documents are safe using this cloud-based system.

Handy for business or personal needs!

Mar 26, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall - good. Would recommend to small-med businesses or people who have a large amount of files that need organizing.

Pros: It's efficient at what it does. It allows users to safeguard all their documents in one convenient hub. I used Box at work in the oil and gas industry and found it to be useful and fairly easy to use and understand. It's great for people with a lot of data, photos, and large files, as it holds a massive amount of data. The price is affordable and its definitely worth every penny!

Cons: The only thing I have to say that's negative about it is the user-interface in the online portion of the product. I found it to be laggy at times when I had just uploaded and synced a file to my PC Box account, and went online to check if the sync had worked. The user interface itself is fairly archaic and could use a facelift. I also found the online site to be more up to date if others on my team had uploaded files, I would usually see them come through right away online vs on the PC file explorer.

Capterra loader

Good tool for storage

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a good way to have a centralized storage for small companies, in general it has a good interface and functionality.

Cons: Be careful how things are implemented, it can become a labyrinth if you start creating folders left and right and sharing individual folders with individual people. I would like better auditing tools, for example a way to see the whole folder structure and files easily (currently there is an export tool for this but the csv files it spits out are huge hard to look at). Having several users collaborating can create a lot of duplicate files and folders. I would like an easy way to add virtual folders, so I can have one physical folder that can be under several others. I believe you can do this through links, but is not very intuitive.

Overall: The tools are there, but you need to plan ahead and structure things properly or it can become a nightmare. For example,I helped implement this at a friends company and it's better to do some research on how to do things before implementing and use a very defined structure and groups for permissions.

Solid, easy to use, file management

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the ease and speed of box sync. It takes very little effort and very few steps to access a file, edit it, and save it back to the server. Effectively, you rarely interact with the website or the client at all. It's just like you're accessing and saving files on your desktop, but they get synced back to the server automatically. A huge lifesaver is that it lets you access old versions of your files even after you've saved over them.

Cons: Integration with email software would be an excellent feature. It's possible that this exists by now, but information about it and ease of use is scant. I'd love to be able to easily add and organize documents that come in as email attachments.

Overall: Box has given my organization a good way for teammates across the organization to access and work on the same materials together. I don't believe in my time using Box I have ever had a "panic moment" where something was lost or suddenly disappeared -- something that I can't say about every file management system I've ever participated in.

Truly unlimited storage for our company with great file-sharing features

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We switched to Box from an older competitor when we realized we could get truly unlimited storage for a lower price than we were paying for a mid-level option at another competitor. When I actually got in the weeds of working with it, I was blown away by how much more feature-rich it was too. First of all, the design and user-interface is really very simple and visually appealing. But Box really shines when you're doing a lot of collaborative work and file-sharing. The tagging and notes features are very well designed, and being able to easily see all past versions of any file is really helpful.

Cons: Setting up Box Sync to automatically sync certain files/folders from my laptop was a little clunky compared to the competitor we had used, which just backed up pretty much EVERYTHING on both my cloud storage and hard drive. But the benefits of it working this way definitely override the clunkiness, and once you're past the initial setup decisions, it's just as easy but with less unnecessary junk on my hard drive.

Overall: More storage, saved money, AND improved ability to share files and work collaboratively with a remote team.

Secure and Ease of Use

Aug 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Security is of utmost importance for the company for which I work, since it is a medical malpractice insurance company. We switched to BOX for this very reason.

I appreciate the ease of use, and that I can sync it to my desktop.

Cons: I don't like that individual users cannot organize the shared folders without it having an impact on all the shared users.

Overall: Overall, I have been pleased with the security of BOX and the ease of use, and the fact that all previous files are saved...that's huge.

Capterra loader

Great free/premium online storage provider

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Been around for a while to know they are not going to disappear overnight

10GB of free storage, where dropbox only gives 2GB

Premium plan is very competitive and cheaper than others

They have more premium options to suit everyone's need

Very robust and well integrated with many apps and services out there

Cons: Nothing really, except that they might want to revisit their starting model and provide a little more storage and a slightly better price for premium packages.

Overall: I've been using them for over 8 years now, and they are super reliable. So many cloud storage providers were here today and gone tomorrow, but box stood the test of time.

They have recently up-scaled their game by providing integrated services for corporations, meaning that they have affordable solutions so that organizations can use them elusively for all of their online storage needs.

The support is fast and professional and the product is competitive enough to give other providers a real run for their money.

Anyone would be hard pressed to find a better service at a better price right now.

Great file-sharing and collaboration tool.

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good all-around file sharing and collaboration tool. The Microsoft plugins allow you to edit a file either on your desktop or in Microsoft Online (though it breaks our formatting sometimes, so be careful!). Share links are easy to generate, even for users who don't have access to the company Box folders. Keep in mind that an administrator should be in charge of keeping the files in Box manageable and organized as well, as it can get out of control with tens or hundreds of people adding and organizing files.

Cons: Box Sync / Box Drive are not perfect - often we end up with duplicates of documents because two people opened them at the same time, or there was some issue with syncing that duplicated the documents on both ends, then was unable to reconcile them when syncing caught up. Also, while the admins can see some user activity, they can't see deleted items, which would actually be a useful thing for us to be able to see.

Life changing

May 07, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Box has changed lives within our company. Don't get me wrong- transitioning to box was a process but it was so worth it! Everything is in one place and you can really control who has access to what. It is so much easier to share files and customize who can edit one. I love that I can share a file and customize each persons access to it (admin, editor, reviewer, etc.) You can set it up for people outside of your organization to view files or no one at all to be able to view your files. Files can be uploaded by just dragging to a webpage which saves so much time. You can access all your documents even away from work with the box.com website which is so helpful when I need to check something when I am away from the office.

Cons: There is a learning curve with this- it does take sometime to get used to. Box does require many updates and sometimes the updates aren't able to update and your computer crashes. We have been warned many times by our IT people not to update for months at a time or it will mess up our computer. I believe their are some bugs on that end.

The best way to store your professionnal content, but at a high price

Apr 26, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The unlimited storage is very appreciable when you have a lot of content to deal with. I used limited clouds before, and it was a daily stress, and needed a lot of time to organise. With Box, I stopped worrying about my files, and I upload all my documents every night before leaving. I never lose them and each document automatically uploads itself, allowing me to find the latest versions without losing the previous ones. It is also really easy to share your documents and folders with your colleagues, with a high level of security.

Cons: It takes a lot of time to understand how Box works, and I discovered many features by chance. It is a shame to have such a useful tool and use 10% of it. It would be great to have a big tutorial with concrete examples when you start using Box.

In a big company, you can get lost with all the public content added by everyone. It would be great to add hashtags and filters to find what you want faster.

It is really expensive, which is ok for a big group but would not fit a start-up.

Overall: A difficult experience in the beginning, a super positive and relaxing one after. Box takes the burden of saving / losing documents away, and is a great tool for a big company. But there should be tutorials and trainings to help users make the most of it.

Preference really depends on how and when you entered the market

Jan 18, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: They concentrated on the enterprise first, which is valid. Therefore security has always been tight, platform support is solid, and enterprise administration is very robust. Shared folders are great in a workplace and make everything very simple to get the right docs to the right people when they need them. Box is definitely an enterprise company, with the support to back up that claim.

Cons: I should start by saying I tried Box, Dropbox, and Drive head-to-head back when everyone was going to cloud-storage and my experience with Box since then has been on and off. I'm still a current user of Drive and Dropbox and I pay for both every month. Our office doesn't need the level of admin support Box provides, which is the only feature that puts it ahead of the competition. Box was just never as feature complete as Dropbox, I don't want a separate cloud storage provider for business and for home use and Box lacked simple tools like automatic photo upload. As well, the web interface lacks and the uploads feel slower and more prone to error when compared to Dropbox. It's improved lately but it's still behind in file viewing support, etc. Also paid users have a max file size!!! Unacceptable if you do any sort of video/graphics work.

Recommendations to other buyers: Small shop? Dropbox. Individual? Dropbox. Don't need desktop uploads to go too quick and have an android phone? Drive. I feel like only large enterprises with a lot of policy management should try Box. My ratings for Box are good, because they're decent, I just feel they're not the best in a space that's very tight for competition.

No cloud storage application is more secure and cost-effective as Box.

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is more secure than other cloud storage applications. Irrespective of the mobile device or operating system you use, the application syncs well with all of them. We get the entire control to decide 'who can access what'. We get all the previous versions of a document. We can create folders and subfolders to organize our information. The searchability function is very powerful. You can even invite outside members to view a file by just sending them a link. Provides an ample number of integrations with other tools like the sales force, Microsoft office. The reporting features are great. You can easily track and find any document or blueprint of service operation from any device.

Cons: We don't have much of negatives to right down here, but still, an improvement in the default settings would be awesome. The document viewer feature needs upgradation. Unavailability of features in the admin console is another pitfall. Even though reporting features are great if they could provide some advanced unique features that would be awesome!

Enterprise and Almost There

Apr 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that Box definitely has put a ton of focus into building out its feature set geared towards large and enterprise clients. It definitely feels like enterprise software (whether you consider that good or bad), and it's reliability is definitely on par with what you'd expect from a solution geared towards that market. Box does a great job integrating with Salesforce which is something I've had trouble with in other cloud file storage solutions.

Cons: Compared to other cloud solutions, I found sharing files on Box unnecessarily complicated. It was relatively easy to share files with people internal to my organization, however if I needed to share a file externally, the process was somewhat onerous.

Overall: Box is a pretty good option for cloud file storage if you're a larger company. It does come with a bit of a price tag though, and it does have some quirks that I wish they would fix with regard to how users interact with the product.

Review of Box web based document management system used within organization for editing and storage.

Jul 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a easy to use web based system for storing documents. This online tool can be used across the organization for editing, Storage and Sharing the documents. Retrieval of stored documents is also comparatively simpler with its better search functionalities. Box provides most of the Document management System features like Versioning, Metadata, Download, Access control and many others. Box also allows to view most document formats directly with its improved viewer. Online editing or Sync up is also great feature where it allows one to directly edit the documents from their desktop with the Box desktop plugin installed and sync up online.

Cons: Box has most of the great features that any organization requires for their employees to quickly store and share documents. However, The Box document viewer is still need to improved as sometimes it does not opens up a document due to various reasons and also limitation for selected doc formats. The Access Control feature also needs improvement or may be available in some versions.

Truly a nice cloud sharing app with several nice features

Oct 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love box as it is very simple and doesn't take much RAM space to perform the uploading or downloading. I use online collaboration feature to get my language translation works get done by freelance translators online. I need certain things to effectively translate to more than 22 languages around the world and I believe manual translation is more attractive than machine translation. So I hired people who are expert translators and upload my files through box for them to translate in real time and submit it to me. The best thing is, I will have 22 same files in one folder and shared among 22 people with seperate edit permissions that keeps the files safe.

Cons: It misses the drag and drop feature which is a big drawback. It doesn't integrate seamlessly with office applications everytime. No instant messaging feature enabled which could have been very helpful.

My Preferred Cloud Storage Solution

Apr 05, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The security of the application is actually very nice. However, the part that I am most happy about is that it just works. I have shared many a file and it works. I have set my Box account of different computers over the years and it just works.

Cons: Obviously I wish they gave me more bang for the buck, but that is not really their appeal. They are trying to appeal to the businesses with their security. They succeed.

Overall: I have been using Box personally and for work for the past few years. I have never been let down by Box at all. The service has always been up and always been working. I have been doing graphic design during that time and I frequently make quick changes and then save the file again. There are a few of the services out there that cannot keep up with the quick changes and don't allow me to save the file. Sometimes I have to make a new file name just to save it. Box has never required me to do that. It has just worked and has been reliable. Thank you for a great service!

Capterra loader

Three Years and I'm Very Pleased

Dec 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Commenting on files, posting notes, and keeping track of who is uploading (or downloading) what is helpful. It's also a convenient way to save music and videos (because CDs and DVDs have a way of getting destroyed). I use it primarily to store footage and audio files for film making. I've never had any issues with speed on their end, even when uploading multi-gigagbyte files.

I also prefer Box's interface to DropBox. It also seems to just "work" better than Gdrive, which frequently seems to hiccup in one way or another when granting people access or sending notifications. The account belongs to a friend and I mostly use it for my own purposes, so I can't comment on the price or the team management tools. There seem to be enough for basic collaboration. It's not Kanban software or Github, but it should work for most creative, and some technical, projects.

Cons: I can't think of anything I particularly dislike about the software. It might be a little bit pricey for most people's taste, so for

Overall: Box makes sharing files with the right people easy. It makes my small business look more professional than DropBox and, on the overall, has delivered a better user experience to me than any other cloud storage platform I've tried so far.

Capterra loader

Perfect multi-user file sharing software

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Box allows us to share large files or folders easily and limit access to the folders as needed. All of the computers in our department use Box Drive to work on shared documents and reports. We share everything from marketing materials (photos, videos bios) to event contracts and stage plots. The files are always accessible on any device and shared effortlessly.

Cons: I cannot think of a con to the Box. It has been a wonderful resouce for document sharing and storage amoung multiple computers, smartphones and tablets. I would highly recommend it.

Overall: Nearly all of my files/folders are stored on Box because it allows me to share them with coworkers and clients with ease. I am also able to access these files from anywhere using my phone or another computer when I am not at my desk. It also serves as a back up to files you would be affaid to lose if you computer crashes. Which has happed to me, and thankfully my files were saved on the Box and not lost.

Capterra loader

Using Box at a large University

Feb 15, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: As an end-user at a large University, it's nice to use the University's login to authenticate and be able to use the University directory to manager users for sharing. It's great to not have to worry about space limits because it is offered as a University service.

Cons: Collaborative editing of a Word document is really awkward. I don't like that I have to open software to edit a document, compared to Google Docs/Spreadsheet. Syncing doesn't work the way I'm used to with Dropbox, which was super easy and straight-forward. The interface has too many nested menus and functions, making it cluttered.

Overall: If I had to choose between Dropbox or Box for file storage and sharing, I'd choose Dropbox because the interface, sharing, and syncing is easier and less cluttered. If I had to choose between Google Drive and Box, I'd choose Google Drive for it's very seamless and easy asynchronous editing without having to open different software outside of the app.

Best Cloud Based Storage on the Market

Jun 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to administer. Security groups and waterfall permissions makes everything very easy.

- Integrated with Microsoft Office and offers co-authoring (multiple folks can be in one file at once).

- It just works!

Cons: - I'm not crazy about the Box Sync application that syncs Box files down to your hard drive. I've had a lot of issues with it taking up bandwidth and filling up hard drives when too much data is synced. Really looking forward to the rollout of Box Desktop that will stream the data and make these issues go away.

- Workflows need some work. An integration with DocuSign would be really nice.

Overall: We were a fast growing company that relied upon file servers to house our data. We experimented with OneDrive, Google Drive, and Dropbox and none of these products met our expectations. Box met all of our expectations for cloud based storage and are adding more useful features all the time.

Recommendations to other buyers: As an administrator of this app, I highly recommend that you determine your file structure and permissions before rolling it out to your users. I learned the hard way that granting everyone access to the top level folders and letting them create folders themselves was a bad idea.

Capterra loader

Great Enterprise value, but not always great for collaboration

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Box is continuously improving their product for large Enterprise use. It is a great, secure file storage system with great search and find functionality, fairly easy to use permission settings, and decent version control.

Cons: When Box does release a new feature it is usually very buggy for a long while. Enhanved syncing functionality has caused some unfortunate overrides, deletions, and massive version storage due to odd auto-save behavior. Their new live edit functionality on certain file types was long awaited by my team, but it is still too buggy to actually use which has kept collaboration on files within the spectrum of non-ideal practices.

Overall: I use box everyday for general file storage and note taking. It was easy to pick up and get started using and has continued to improve over the years which is nice to see. They're always expanding their functionality and from my understanding have been a good Enterprise partner.

Box for Your Everyday File Storage

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Try it out.

Pros: Box is probably one of my favorite software tools out there by far. I've used this everyday for over 3 years now and it works like a charm. You can store anything from any simple file, images, videos, etc. The ability to share links with people and have them enter passwords to access restricted content makes it valuable among your peers and co-workers. You can simply upload or drag and drop and determine who in your folder gets to have what type of permission sets such as restricting people to download but they can only view or perhaps upload. I recommend Box without a doubt.

Cons: No issues from me personally however I can see Box being more valuable for mid-large enterprises. Not sure if Box is most ideal for smaller organizations or for a company with less than 50 people but otherwise it does its just as intended.