# Page 14 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 14 - Reviews of Box

## Showing most helpful reviews

Showing 326-350 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MsR

Maria soledad R.  
corredora de propiedades  
Real Estate  
Used the software for: 2+ years

### "Fácil de Usar"

December 6, 2022

5.0

Muy buena experiencia, porque he compartido documentos muy pesados, como planos, fotos, etc. y no he tenido problemas llegan rápidamente a la persona que deseo compartir

Pros

Es fácil de usar, puedes compartir archivos grandes con rapidez, con tan solo enviar un link y listo

Cons

Tiene muy poca capacidad de almacenaje. Si deseas mas tienes que comprar

Review Source

Stephanie C.  
Senior Business Analyst  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "My top choice for scalable file storage."

April 13, 2023

4.0

Box has become an essential tool for enabling seamless collaboration among project team members in my department. Its secure platform allows for real-time sharing and editing of documents, making it easy to work together even when team members are not in the same location. With its file versioning feature, tracking changes made by multiple contributors is a breeze, regardless of the size of the team.

Pros

Box is an exceptional cloud-based file storage solution that prioritizes simplicity and efficiency. With a stable internet connection, files stored on Box are easily accessible across all devices, making it an ideal choice for professionals like me who need to back up their work content. Sharing files between devices on Box is effortless, whether it's between a phone, laptop, or desktop computer. The convenience of being able to start a work file on a desktop at the office and seamlessly access it on a tablet at home is a game-changer for my productivity.

Cons

While I have had a positive experience with Box, there are a few drawbacks worth noting. Firstly, I have encountered minor user interface issues that can be somewhat frustrating to navigate. Additionally, when uploading medium-to-large-sized files, I have noticed inconsistent upload speeds at times.

Review Source

hK

hatem K.  
sales  
Apparel & Fashion  
Used the software for: 1-2 years

### "Indicating the honest worker as an actor"

May 10, 2023

5.0

My experience with BOX is a wonderful one, and it increases people's motivation for a quick experience, and at this time there are no problems

Pros

The advantages have the most effect of credibility and speed of response to customer requests, and the product is easy and explains itself to all customers, and the processes are all integrated to a degree in the utmost ease

Cons

Honestly, there are no missing features, all of them are features that make customers happy. The product is not difficult at all, but rather an easy and self-explanatory product

Reason for choosing Box

There is no product except BOX at the moment

Review Source

NS

Nithin S.  
Systems Analyst  
Government Administration  
Used the software for: Less than 6 months

### "\*\*Secure Collaboration with Box Software\*\*"

July 27, 2024

4.0

Pros

Box is a powerful cloud content management platform renowned for its effective collaboration capabilities, smooth app integrations, and solid security measures.

Cons

Its pricing, on the other hand, can be expensive, and the mobile app might not be as responsive or have as intuitive of a UI.

Review Source

VR

Verified Reviewer  
web developer  
Program Development  
Used the software for: 1-2 years

### "Box is a fantastic cloud storage platform with easy file access and powerful collaboration tools. Hi"

December 25, 2022

4.0

Box is an amazing cloud storage platform that makes it easy to access and collaborate on your files from any device. Its intuitive interface and powerful collaboration tools make it a great tool for both personal and business use, and the wide range of features it offers make it a very useful tool for storing and sharing a variety of different types of files. Overall, I highly recommend Box for anyone in need of a reliable and easy-to-use cloud storage solution.

Pros

I really like the intuitive interface and collaboration tools of Box. It is a reliable and user-friendly service.

Cons

One area where Box could be improved is its security features. While it does offer some security measures (such as password protection and two-factor authentication), it does not offer the same level of security as some of its competitors.

Review Source

CR

Carla R.  
Professor  
Utilities  
Used the software for: 2+ years

### "Avaliação da caixa"

January 4, 2023

5.0

O problema é ir até a agência para habilitar novamente o aplicativo e seu benefício é a praticidade e segurança de entrar no aplicativo onde estiver pelo celular pois podemos usar nossa digital, frizando a segurança.

Pros

O produto é fácil de usar. Atende bem as nossas necessidades e é fiel a sua funcionalidade. Ótimo custo benefício pois é grátis.

Cons

Não é bom que para fazer a habilitação quando você muda de aparelho celular ou e-mail você precise ir pessoalmente na caixa quando poderia ser feito por este aplicativo.

Review Source

FT

Fran T.  
Clinical Research Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Box request"

September 12, 2024

5.0

Seems to capture data well and accurately so far

Pros

Accessibility, user friendly- not hard to adapt to

Cons

Not really any particular reason... Just new program to learn

Review Source

EF

Erica F.  
SAE  
Public Relations and Communications  
Used the software for: 6-12 months

### "Box review"

August 15, 2024

4.0

Pros

Good to share with people across clients/platforms, can use Excel directly

Cons

Data does not always sync correctly, sometimes hard to sync up-to-date data across clients/organizations

Review Source

IW

Isaac W.  
Project Managment  
Consumer Goods  
Used the software for: Less than 6 months

### "Box review"

August 15, 2024

5.0

Great, simple and easy to use. It gets the job done

Pros

Was told about it as an alternative to Dropbox, and I like it. Functionally it is simple and satisfies my needs. It is easy to share files with anyone. What I really like is it is not blocked by our collaborator's firewalls.

Cons

I wish there was more free storage. No other comments.

Review Source

KW

Karl W.  
GIS Analyst  
Information Services  
Used the software for: I used a free trial

### "Good option for a collaborative file sharing program"

August 9, 2024

4.0

Solid file management compatibility software. Good collaborative features

Pros

flexibility and integrates well with other applications

Cons

it is an expensive software and has a low file size limit

Review Source

Amanda C.  
Entrepreneur  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Box is the best online storage out there"

December 25, 2022

5.0

I absolutely love Box

Pros

I love knowing that all my files will be safe and protected!

Cons

It won’t keep your files if you don’t pay for the monthly subscription.

Switched from

[Google Photos](https://www.capterra.com/p/253103/Google-Photos/)

The price

Review Source

Jose S.  
Project Manager  
Chemicals  
Used the software for: 2+ years

### "Very useful cloud platform for storing and sharing company documents."

May 22, 2023

5.0

We chose Box as a reinforcement and cloud arrangement, the truth simply can browse records straightforwardly from your working framework like a record organizer is extraordinary, in spite of the fact that it's comparative to other administrations presently. Box fathoms a part of issues for our organization, like distribution center issues, security of those things, and a assembly put for our group, we will transfer assignments and oversee those tasks inside. We filter client printed material on our computers, upload it to a shared file, and after that thrust it into our company's other program to urge it where it should go.

Pros

Box has ceaselessly demonstrated to be a one-stop-shop and powerhouse, giving end-users with numerous alternatives for organizations, too illustrating the capacity to see what others have included, awesome for collaboration and venture administration. The thought that the Box can give full match up administrations as well as back up your NAS drives is extraordinary, the finest highlight being the volume of capacity you get. Everybody who works in my office can share records in a common put interior the Box, from where we transfer them to our program, so ready to all include records for clients in one put.

Cons

One of the most difficult difficulties is setup; there appears to be no mechanism to define which volumes to back up, yet things mysteriously roll back. It's unclear how it works, and there appears to be no explanation or instruction on how to set up specific backup folders. Poor status updates; we have TBs of data saved with Box; we have no idea when files are backed up; Box Drive is meant to sync data rapidly, however it does not. Things eventually get copied across, but we're left wondering how much we can believe our data are up to date.

Review Source

Mike H.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Box - reliable and affordable cloud storage you need."

February 20, 2026

5.0

I use it for long term archive in one section and then mostly I use it to upload things of interest to work through later.

Pros

When I needed to collaberate with other people, it was excellent to enable and for us all to work together seamlessly.

Cons

Not always intuitive to use, but I have managed to work well with it. Other than that, I have found it really useful.

Switched from

[Dropbox Backup](https://www.capterra.com/p/10019994/Dropbox-Backup/)

Because, at the time, Box was easier to use.

Review Source

ES

Eden S.  
Sr Manager, Development + Production  
Apparel & Fashion  
Used the software for: 2+ years

### "Never again! "

October 25, 2021

2.0

Overall, extremely stressful and a waste of time. I had to start my selects from scratch after struggling with Box for 4 hours, and then having to cancel the business subscription we signed up for.

Pros

Unfortunately, nothing good to say about my experience using Box. It was overly complicated in design, sign up and navigation, and absolutely zero support on collaboration or file organization.

Cons

I used this with several different photographers for sharing/making selects and sharing retouches, and it cost me a huge amount of time and headache. The functions are misleading - for instance you can star and comment on files, but you are the only person who can see them, and there is no way to group those files or export that list, even with people who shared the folder or are collaborators. I signed up for a business account to ameliorate this, to no avail. I duplicated the filed one by one in a new folder as "selects", which required me to check them one by one, and the program crashed multiple times.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

The photographer used Box - we now request Dropbox or WeTransfer only

Review Source

DM

Dnyanoba M.  
Deputy Manager  
Biotechnology  
Used the software for: 2+ years

### "Box of data"

January 13, 2023

4.0

Till now my experience with Box is good and I am enjoying using box for my day to day data storage and sharing.

Pros

File sharing function is one of the good features which i liked about the software we can share the multiple files of our day to day work with our clients and colleagues in very simple steps and also take their e signature on that.

Cons

Limits of user interface and searching tools are less.

Review Source

MT

Mona T.  
Office Manager  
Law Practice  
Used the software for: 6-12 months

### "4 in 1 "

September 12, 2022

5.0

This experience has left me feeling mostly satisfied and impressed with Box. They have a great idea here and it saves time in a variety of situations. For me having a document already imported saves a lot of time, I don’t have to go and search for it or try and remember where it’s stored. If I have a question I can ask and receive an answer without leaving Box.

Pros

This is one of the best because it’s like having 4 in 1. Cloud management, collaboration, assignment schedule, and electronic signature with Box Sign. It’s not too expensive and all the things I get are used daily. It couldn’t be easier to use for electronic signatures, the documents are already in Box so I don’t need to send them out. I don’t have to directly share something for others to see it, but I can share directly if I want to and it’s easy. There is a message board that can be kept open and assignments can be created and scheduled. Box can open Adobe or PDF, Word, and Google Docs files, it’s opened or read all files I’ve imported. This is secure enough to use for legal documents or client records, it’s protected with encryption and requires little monitoring.

Cons

Box Sign is easy to use but it’s not as good as it could be. I don’t think the cloud storage management is the best, the other ladies at the office agree. File versions became lost and the overall manner of storing wasn’t great.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Box

Because of Box Sign and messaging

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

This has more for less

Review Source

MZ

Muhammad Z.  
Coordinator  
Design  
Used the software for: 1-2 years

### "Review for Box"

March 9, 2023

4.0

businesses that use Box can benefit from improved collaboration, security, efficiency, mobility, and customization. Box is a powerful tool for content management and collaboration that can help businesses stay competitive and agile in an ever-changing business landscape.

Pros

users find Box to be an easy-to-use and powerful platform for managing and collaborating on content. Its features are designed to improve productivity, streamline workflows, and enhance collaboration, while maintaining the security and privacy of sensitive data. The platform is also highly customizable, allowing businesses to tailor it to their specific needs and workflows

Cons

while Box is a highly regarded platform for content management and collaboration, some users have noted areas where the platform could be improved, such as its complexity, pricing, and customization options. However, Box continues to improve and evolve, and many users find it to be a highly valuable tool for managing and collaborating on content.

Review Source

SM Iftekhar S.  
Cheif Marketing Officer  
Import and Export  
Used the software for: 6-12 months

### "A great software for secure cloud data storing for Business."

September 4, 2021

4.0

Overall, it's an excellent data storing software with excellent features within competitive pricing. Anyone can consider this software while buying others like google drive or onedrive.

Pros

I knew Box from my childhood. I used this software for the free space that offers. In business, I subscribed to a box for storing my important data & collaboration. It was secure, fast & responsive most of the time. It has a great interface & our team could easily manage the software very easily.

Cons

The software is well built & I love how it works but sometimes there are some syncing issues in the background. Furthermore, many of our employees face issues while using it from their smartphones.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[MEGA](https://www.capterra.com/p/232384/MEGA/)

Reason for choosing Box

This software was pretty popular at that time & more importantly I was used to its interface. It has good security & well-balanced subscriptions for business.

Review Source

VR

Verified Reviewer  
Medical Analist  
Medical Practice  
Used the software for: 1-2 years

### "Outstanding product"

September 12, 2022

5.0

I'm just taken in by the quality-to-cheap ratio. Box provides a wide range of highly competent services at a reasonable price.

Pros

Simple, intuitive, simple to use, and offers data transfer and networking that is extremely secure. Box also provides excellent value for the money. Although I primarily use Box to store and exchange files online, I have occasionally used its collaborative tools and I absolutely love them. Regarding a document that is being drafted, team members can share thoughts, opinions, and links. Some of these features were progressively added to productivity programs like Office, but you need to use OneDrive to get them (and I don't want to be identified with a particular cloud storage service). Simple, intuitive, simple to use, and offers data transfer and networking that is extremely secure. Box also provides excellent value for the money. Although I primarily use Box to store and exchange files online, I have occasionally used its collaborative tools and I absolutely love them. Regarding a document that is being drafted, team members can share thoughts, opinions, and links. Some of these features were progressively added to productivity programs like Office, but you need to use OneDrive to get them (and I don't want to be identified with a particular cloud storage service).

Cons

Box offers services that are just as amazing as the things it offers. Sorry but I am not able to find any cons

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

OneDrive is strong but restrictive; for example, your path and file name cannot be longer than 250 characters, which could be a problem if you work on complicated projects with plenty of resources.

Review Source

VR

Verified Reviewer  
Clinical Integration  
Hospital & Health Care  
Used the software for: 2+ years

### "An essential solution for collaboration in medical research"

October 31, 2022

5.0

My experience with BOX has been phenomenal. It allows for straightforward large file sharing. No glitches, errors, or pesky pop-ups.

Pros

BOX is an incredibly user friendly way to store and share large files. In the medical research field, files (particularly large computational outputs) can be 10-20 gb in size. It is very convenient to share these files with collaborators while also assigning different permissions to different partners.

Cons

I have very little negative to say about this software. However, I was not on the team that purchased the solution, so i can't speak to economic value. That said, for my use, any price is worth it as BOX has been an invaluable tool in my research.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

too difficult to send large files

Review Source

TA

Tayeb A.  
CEO  
Graphic Design  
Used the software for: 2+ years

### "Solid File Sharing System"

March 17, 2024

5.0

I have been using Box for many years. As an early adopter, I can say that the brand has been loyal to it’s early adopters and that is really appreciated. I only ran into an issue once with a storage related issue and their support team had to run a script to fix it but they were very responsive as they tackled my request in a few business hours which was impressive. Highly recommend.

Pros

Generous data storage allowance Competitive Pricing Top-notch support team and I’m talking from experience.

Cons

Sometimes some files get duplicated so you might have to delete doubles manually but I’d rather have my files doubled than deleted. So far the archiving on Box has been a pleasant experience as I never experienced data loss.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[MEGA](https://www.capterra.com/p/232384/MEGA/)

Reason for choosing Box

I’m an early adopter of Box and the plan that I got was very interesting so I never really considered using anything else.

Review Source

RT

Ricky T.  
Manager, Operations and Finance  
Pharmaceuticals  
Used the software for: 2+ years

### "Robust Cloud Base System"

April 27, 2020

5.0

We changed to Box awhile back to move our storage from internal servers to a cloud base system so we could easily access our files from anywhere. It's given us a lot more flexibility as we can work on our files from anywhere with internet access. It encourages us to try to do everything digitally and go green. Box overall is a great product for any business or individual who's looking for cloud storage.

Pros

1\. I use the Box Sync feature on a daily basis on my MacBook. Box Sync allows uers to sync folders/files from Box Cloud to your finder so it feels like your just working from finder but it's being backed up the cloud! It's a simple and convenient way for me to access and organize our box files using finder. Our company has a lot of folder/files so I just sync the folders I use the most and I have quick access to my files. Box cloud also has a Box Drive feature which is similar but has one downside which I mention in the Cons section. 2. With Box Sync it's easy to know when your files have been sync to the box cloud with the file icons. 3. Sharing files to internal or external users is simple. Sharing files include a lot of features based on the security levels you want. 4. Another great feature is that it integrates our DocuSign software (e-signatures). I can easily get files signed electronically through Box and not have to log into our DocuSign software. A very convenient feature as I have to get a lot of files signed electronically on a daily basis. 5. Lastly, we basically have unlimited storage!

Cons

1\. One con about Box Sync is that it doesn't seamlessly sync files in finder as Box Drive does. There is a slight delay, sometimes a minute or two to sync to the cloud. However, I have to rename a lot of files and I can't just select a file and click "enter/return" on my MacBook to rename files with Box Drive. So I've stuck with box sync for now. But it would be nice if Box Drive would let me rename files easily. 2. I noticed is sometimes when you preview a file it sometimes takes time to load. It's sometimes faster just to open the file to view it which doesn't make sense when a preview should be faster. 3. I noticed is that the name length view is fixed when viewing on the box cloud. Therefore if you have a lot of files in a folder with the same name but different ending, you see all the files with the same name because the end of the filename is truncated. So you aren't easily able to see a specific file other than clicking one the files. At least have a feature where you hover your mouse over the file and it displays the full name of the file or something. It shouldn't require extra clicking just to find your files. 4. It does have a max file size of 5GB

Review Source

Aliya W.  
General Accounting Head - GCC. & Regional Expert IMEA  
Consumer Goods  
Used the software for: 1-2 years

### "Effective cloud-based storage solution"

October 16, 2021

4.0

This tool is a very simple, easy-to-use, and intuitive platform that can be easily navigated. The usability of this platform is just very simple and easy to learn for any user. The overall impact that Box has made on our business is that it has helped in organizing our business data to a good extent. I have used other software like Google Drive before switching to this tool but Box has been a great tool right from the beginning in terms of almost everything like a support system, usability, scalability and pros, and so on and so forth.

Pros

Box is a Content Management Software that has enabled different online management of files plus documents from almost anywhere and provides access to the relevant workers. This software has addressed many of my business problems and has improved productivity levels, reduced risks, and ultimately enhanced digital transformation.

Cons

I sometimes feel that the product should be able to record the whole folders instead of just the executives because it will be more useful. There is a limitation on the file size so when we have a file that is more than the required size so the software won’t be able to sync the file.

Review Source

GL

Gustavo L.  
Gerente de Tienda  
Retail  
Used the software for: 6-12 months

### "La Box Mágica!!!"

October 25, 2022

4.0

Pros

Es una excelente opción para guardar cualquier información en cualquier presentación en un espacio donde estará segura y con muchas alternativas de uso, a nivel multiusuario es muy cómoda y amigable para usarse lo cual representa que sea de fácil acceso para cualquier usuario

Cons

Es importante mencionar que a pesar de ser una plataforma con un software novedoso y útil, es caro el tema de querer adquirir más "espacio de almacenamiento" cuando se llega a terminar y dada esa situación hay otras plataformas que ofrecen lo mismo a un costo menor

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing Box

Se está haciendo una prueba de parte de la empresa para determinar si es la.mejor opción aunque está muy competitiva la competencia en el mercado por el tema del precio

Review Source

VR

Verified Reviewer  
Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Best software for Task planning/brainstorming sessions"

February 24, 2023

5.0

It is superb. I recommend this to all.This makes your work life easy to some extent.

Pros

1\. Very handy to write down your ideas.2. Easy to access3. Good task organisation options which makes it very effective to use or present to your stakeholders.4. A good repository to store all your work related notes.

Cons

Sometimes there is a lack of options in box when you want to create a table with lot more action items etc.

Review Source

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