# Page 17 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Box the right File Sharing solution for you? Explore 5631 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

---

Box

4.4 (5631)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Page 17 - Reviews of Box

## Showing most helpful reviews

Showing 401-425 of 5631 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Caleb W.  
PhD Student / Researcher  
Research  
Used the software for: 2+ years

### "May not be best for simple/typical uses"

May 15, 2020

3.0

I am not a fan of Box's move towards pure network storage as default (Box Drive) from local storage (Box Sync). This seems unnecessary to me for individuals and small organizations. If you're sure network storage is the way to go for your organization, then Box could be a great choice. They have great branding and features selection if you fall within this category. Otherwise, I'm not sure why someone would give up the benefits of local storage. This is especially the case for individuals. (Note: there does appear to be an option to mark individual directories for offline storage, but in my understanding this has to be selected from a menu.) This, together with a couple negative experiences with a buggy sync (see below), lead me to give 3/5 stars overall. But if you're sure network storage is the way to go, then I would probably give close to 5/5. I'm just not sure how many people will actually want to manage their files in this way.

Pros

I love the Box branding and aesthetic. It's a pleasant backdrop for day-to-day use. They have a lot of features on the enterprise front, and I can see they've put a lot of work into their business model.

Cons

(Note: This relates to Box Sync, which is the version that stores files locally on your device and backs them up on the cloud. This is in contrast to Box Drive, which stores on the network by default.) There have been at least 2 occasions entire directories have disappeared from my local storage even though I did not delete them on any of my synced devices. In the most recent case, this was >50 GB across thousands of files. I had to figure out how to redownload them, which turned out to be a huge hassle in the online interface. Download size limits at 15 GB (or something on that order) prevented me from downloading the higher level directories all at once. The next best thing was making batch selections of files. This ended up being very nonintuitive and took me a long time to figure out (I had to go to a help board). Another criticism is that Box Sync (apparently?) will be deprecated in the future. If, like me, you are uncomfortable with network storage as the default, then Box might not be the best choice for you. I understand this is their business model -- and I can't speak for everyone -- but to me the upsides of default network storage seem outweighed by their downsides for typical use cases.

Review Source

JL

Jill L.  
Treasury & Shared Services Manager  
Construction  
Used the software for: 2+ years

### "Box is serving as our One Source for all Collaborative Work"

September 29, 2022

5.0

Box has been a positive and timely addition to the tools we use. We moved to Box just prior to the pandemic and it has become a staple for our now hybrid workteams.

Pros

Documents are easily stored and shared through our disbursed team. Having Box eliminates the need to keep local copies of important documents and allow for better control of versions. We have moved all of our Work Instructions and forms to Box for use within our Finance Team and for use by all company members. You can restrict access to ensure only those who need access can have it.

Cons

One thing it took us a while to get the hang of, is locking a shared document while we are updating it. If you don't lock the document, multiple people can access it and update it at the same time. Only upon saving would the team members learn that that we now have multiple copies of the same document and that none of them would be accurate.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Box had a better user interface. It seemed more stable and we could share box links with parties outside our organization, to allow for better document control.

Review Source

ÉK

Évrard K.  
PDG adjoint  
Music  
Used the software for: 2+ years

### "Mon avis personnel "

February 11, 2023

5.0

Moi je met sur le cloud mes partitions pdf, mes musiques MP3, des images JPEG ou PNG. Je je la partage à mes clients et je gère les accès. Donc ça me permet d'agrandir mon entreprise et en collaborer avec d'autres comme Semic Acoustic...

Pros

Moi j'aime la capacité à stocker les fichiers facilement, d'avoir accès facilement, à pouvoir les partager puis gérer les accès, j'aime beaucoup ces fonctionnalités et je le recommande vivement déjà à d'autres.

Cons

Honnêtement j'ai pas encore stocker de grand fichier, de fichiers de taille lourde pour pouvoir prétendre quoi que ce soit, donc pour le moment, je n'ai pas encore rencontrer d'inconvénient majeure à déclaré à part le fait que cette application est moins populaires et donc mérite une grande publicité.

Review Source

AK

Ali K.  
Information Technology Adviser  
Information Technology and Services  
Used the software for: 2+ years

### "Transfer and share files easily and securely in the cloud"

March 7, 2021

4.0

One of the first options in transferring our files and offering in the list of required and recommended items to companies and organizations that we consult. If you have different meetings and need different files in the meetings, safely create a secure cloud space of your files in the box because one day it will come in handy. Having a backup on the secure cloud storage is always life-saving, and experience has shown that floppy disks, CDs, and flash drives and computer headers are not enough for a successful business.

Pros

I like the simplicity and good features and the appropriate speed of Box platform, you can easily transfer files from any device to the cloud storage space of the box. I like its speed and security, you will not feel any strangeness with the software. E-Signature make it more secure and Integration with lot of apps is wonderful. The cost and price is very reasonable and economical compared to the many features it provides to the user.‌ Data Loss Protection is great.

Cons

The graphic design of the dashboard should be simpler and more tangible and can be changed to the liking of the admin, Also a feature in the dashboard should be added to display the status of shared files and folders, and the latest status of views and downloads to be clearly and simply visible to the admin.

Alternatives considered

[OpenText HighTail](https://www.capterra.com/p/147183/Hightail/)[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

Reason for choosing Box

Having a powerful and secure tool with modern features and at the same time easy to use for storing Documents and data in the cloud with affordable price

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[Egnyte](https://www.capterra.com/p/159288/Egnyte/)[Progress ShareFile](https://www.capterra.com/p/10007380/ShareFile/)

We were looking for more features and less cost to store information

Review Source

Jacoba G.  
COO  
Food & Beverages  
Used the software for: 1-2 years

### "Buy Box! "

February 14, 2023

5.0

Box has been great. We have not thought about switching since we began using it.

Pros

The ease of installing and using Box for members of our team who are located across the Country was really beneficial.

Cons

I want to be able to have multiple people working on a document at one time.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Box

We don't have a Google email account for our business, so we wanted something that worked well with our other systems.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

We needed to find something that was more robust.

Review Source

VR

Verified Reviewer  
Richard  
Law Practice  
Used the software for: 2+ years

### "Good for off site back up, I tend to use Sync for the day-to-day though"

August 28, 2022

5.0

Overall, they are OK for stuff that I've encrypted myself and just want to have a redundant backup. I really should figure out how to use amazon glacier for that, but box makes it too easy and cheap. There's only so many hours in the day.

Pros

I like that this software just works without a bunch of hassle. I also like that box is not, to my knowledge, google or microsoft. No need to have either of them snooping through my files. At the time I switched from dropbox, I was very happy that box wasn't dropbox. I think Box used to have faster pipes than Sync but am not so sure anymore.

Cons

I think that Sync.com has a better product for my day-to-day. All I really want is secure storage and for all my computers to sync up certain directories. I don't want to ever doubt that every file is synced onto every computer. I left dropbox because their smartsync made me wonder if I was getting what I wanted. I think Sync is the company that is most focused on giving me exactly what I want. Box is OK, but they aren't focused on the precise thing I'm after. That makes me worry that they are going to go the dropbox route and try to some "smart" thing that makes them useless to me. Also, there was the box hacker exploit discovered in 2019. I think that's when I moved important stuff to Sync.

Reason for choosing Box

I had tested box and dropbox and selected dropbox. Then dropbox started changing their product from core syncing/storage. I decided to leave dropbox -before- they did me a favor I didn't want. It was a quick decision and I already had a box account. Box was picked purely because it was the fastest path, for me, out of dropbox.

Review Source

VR

Verified Reviewer  
Field Service Engineer  
Medical Devices  
Used the software for: 2+ years

### "Amazing Application"

March 7, 2023

4.0

The Box Application is a great way to review and organize your documents and files. With its powerful search engine and secure storage, it is an ideal choice for any type of user.

Pros

The Box Application makes it easy to review and organize my documents and files with its simple drag-and-drop feature. It also allows me to quickly search through all my documents with its very powerful search engine. And I can easily share documents and files reviewed with others.Also provides a secure storage option to keep my documents and files safe and secure. I can also generate reports, create folders and organize documents as needed.

Cons

If I want to delete something in Box, Must do it manually, one by one.

Review Source

Mohammad M.  
Technical Office Engineer  
Civil Engineering  
Used the software for: 2+ years

### "A Cost-effective, Robust Cloud Service"

January 1, 2023

5.0

Overall, I'm quite satisfied with the service & I'll keep on using it given how it's plays a crucial role in my productivity.

Pros

Box simplifies the process of backing up, managing & editing my files on the go from my office or home computer or from my phone. It's fast, reliable & offers a plethora of features that are presented upfront on the software's user interface, rather than being hidden inside layers of sub-menus. I'm a big fan of scheduled backups where after-work hours, Box can simply start backing up specific directories on my PC instead of manually doing the labour of transferring data locally to a slow, external drive. In short, convenience is what Box brings to the table.

Cons

As of the last mobile update, I'm noticing that the upload rate has dropped a little bit. I have a decent 5G router with a stable & speedy connection, so I don't really think my internet is the culprit here. Desktop & web versions work fine though.

Alternatives considered

[Icedrive](https://www.capterra.com/p/200879/Icedrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing Box

For the monthly price & features Box had to offer, I'd say it was way more compelling than the considered alternatives.

Review Source

VR

Verified Reviewer  
Teaching Assistant  
Education Management  
Used the software for: 6-12 months

### "Cloud Management At Its Best"

March 5, 2022

5.0

My overall experience with Box has been phenomenal ever since I began using it, with there being virtually no instances in which the platform did not live up to its expectations.

Pros

What I like most about Box is its powerful capabilities, yet simple to use interface. Specifically, I find myself being able to store virtually any file type I would like, (and I work with lots and lots of file types), and I am then able to access them remotely whenever the need arises. The interface is clean and organized, making it quite simple for one to find the file they are interested in accessing, (with a search bar also available, just in case the file of interest in somewhat more challenging than usual to find manually). Lastly, I find the mobile app to be quite decent, as it tends to remain quite stable when it is in use, it does not require a whole lot of bandwidth to function properly, and it does not consume a whole lot of storage space on your device, (which is wonderful, when compared to competing platforms).

Cons

As a fan of all that Box has to offer to its consumers, I really do find it challenging to find an aspect that would be considered negative, but if I were to choose one, it would probably be the amount of storage space that is permitted per price tier. Relative to competing platforms, I find the amount of storage space offered per price package to be a bit less than average, (which is in and of itself a bit upsetting), but when paired with the fact that the service provided is top-notch, that feeling tends to dissipate. Other than the pricing/storage space concern, I do not have much else to report as being negative.

Review Source

AA

Alhassan A.  
Research Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Box is the perfect all-round solution for all file management needs"

July 19, 2021

4.0

I initially struggled to get used to their folder structures and access controls and preferred to assimilate and integrate them into the existing product I was already using. But after insistence from the team, I was forced to learn and adapt to Box. After a few days however, I started to get the hang of things and ended up using it just as much as I did my original product. I also find it more suited for smaller project teams than the alternative I was already used to.

Pros

Real time file syncing across all linked devices and accounts is truly amazing. It makes team collaboration in these times of remote working extremely efficient. And we no longer have to keep transferring documents to and fro as email attachments, which is not as secure. The comprehensive audit trail records also makes backtracking and management of unauthorized access and activity very simple.

Cons

Setting different access privileges for individual team members with access to shared folders can be a bit confusing. The process could be made a lot simpler with a tabular entries with individual columns dedicated to each access level.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Box

At the time of my initial use, I had preferred staying with my original product since it was what I was used to. But the management of the project I was consulting on insisted.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

New project team I was consulting for held a Box subscription, so I had to migrate.

Review Source

MMD

Majeed Mohammed D.  
Field Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "allows me to easily access all the files I need to be productive on the go "

July 29, 2021

5.0

Box has really helped us to keep up our productivity. My team originally only used Box for file storage purposes, but remote working forced by the pandemic gave us a unique opportunity to further explore all the different ways we could apply Box; and boy, have we been blown away. From facilitating team collaboration seamlessly to keeping detailed audit trails of file access, Box has been a devine tool to have in these times.

Pros

Of all the amazing features Box offers, real time synchronization has been one of the most critical ones that have allowed me and my team to maintain optimal productivity during this forced period of remote work. Ease of file sharing, and access control management come in as close second favorite benefits of Box.

Cons

We usually have to open files of interest to confirm they are the right ones. And with images or other forms of visual files, where proper file naming is typically not observed, a preview panel might come in handy

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Because Box offered the more streamlined and secure alternative for both file storage and sharing.

Review Source

Jason C.  
Tech Administration  
Automotive  
Used the software for: 2+ years

### "Box Nails File Management"

February 15, 2022

5.0

Box made storing and sharing all of my companies many digital files securely and backed up. We store part books, install guides, product guides to name a few that are always changing and need to be updated and available whenever an edit is make, you must pass out the current version to avoid errors. Box made this easy!

Pros

Box makes it easy to upload all of your files to be securely stored and shared online. Drag and Drop upload and download of files makes management very streamline. Sharing files or folders can be done so or any upload can remain private to yourself or select people. Download speeds are very fast as are uploads, I think the speeds are top ranked for similar sites. The ability to collaborate with others with real time upload and edit refresh you never risk downloading old outdated files.

Cons

During my test of all Box's offered features and services, I really did not run into any problems with the website nor did I run into issues with the desktop up loader. Box was simply a breeze to use and everything functioned exactly as you would suspect.

Review Source

MG

Massimiliano G.  
Graphic Designer  
Online Media  
Used the software for: 2+ years

### "Box: il cloud storage più facile e utile del semplice storage"

February 22, 2023

3.0

Box offre funzionalità di gestione del team come controllare l'accesso a file e cartelle, vedere chi sta collaborando e su cosa, controllare l'utilizzo di file e dati in un intero paese e così via. La sicurezza è garantita su tutti gli account con elementi come la crittografia dei file e l'autenticazione a due fattori. Per una grande azienda che ha la necessità di gestire i dati di archiviazione nel cloud in modi complessi Box non è la scelta giusta.

Pros

Box è una delle prime app per la sincronizzazione dei file, ricco di una gran quantità di funzionalità e opzioni ed è disponibile praticamente ovunque ne avrai bisogno. Offre pacchetti business di Box ma si rivolge anche ai consumatori e agli utenti più semplici.

Cons

Box ha un focus sulla sincronizzazione dei file all'interno di una cartella dedicata e non sul backup di interi sistemi e dischi rigidi. L'account gratuito è abbastanza limitante nei suoi usi ma 10 GB di spazio di archiviazione sono tanti. Il caricamento dei file è limitato a 250 MB (piuttosto piccoli) mentre offre limiti di 2 GB o 5 GB sugli account personali a pagamento, fino a 150 GB per gli account aziendali.

Reason for choosing Box

Box si interfaccia bene con app e plug-in di terze parti, fondendosi con essi e sembrando una funzionalità nativa e non un componente aggiuntivo.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Perché Box è un app che ha offerto maggiore sicurezza sui dati e ha resistito maggiormente agli attacchi hacker.

Review Source

vikas K.  
SAP BASIS Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool and must recommended for increasing productivity and sharing content at the same time."

June 3, 2021

5.0

Overall all I said, Box is a must use for Business and it can increase productivity to much extent that anybody could ever imagine.

Pros

Box tool is great and must recommend from my end. I never felt regret in using Box and always using it to make my user experience very smooth.

Cons

Sometimes saving content takes time in others machine to get updated (if the folder is already shared with the other person).

Review Source

NC

Nikolas C.  
Lead Accountant  
Accounting  
Used the software for: 2+ years

### "Great for securely sharing sensitive documents"

January 2, 2023

4.0

My experience with box has been great overall, and it has made my job easier.

Pros

We can safely access our documents and work from anywhere thanks to box. It also speeds up client onboarding and the completion of our duties with instant access to whatever files we need and help us provide a better service to our clients.

Cons

The preview for excel spreadsheets is not the best and I often need to download and open the file to actually read it. It is not that big of a deal when I only have one or two spreadsheets, but can be a time consuming with several.

Review Source

Alessio F.  
Sistemista e Procedurista IT  
Information Technology and Services  
Used the software for: 2+ years

### "Cloud storage per chi non ha grandi esigenze"

August 1, 2023

3.0

Ho installato Box in quanto cercavo un servizio gratutito di cloud-storage che mi fornisse un discerto spazio di archiviazione e all'epoca per i primi utenti registrati era di 50Gb. Conservando foto e video nel tempo mi accorsi che le dimensioni di questi utlimi divennero molto "pesanti" impedendomi di eseguire l'upload limitato a max 250 Mb per file.La soluzione sarebbe stata quella di fare un upgrade del piano ma i prezzi sono superiori alla media di altri servizi ed inoltre la mancata integrazione con la maggior parte dei file-manager mi ha fatto desistere nell'acquisto.Attualmente lo uso come come file-server avendo creato delle cartelle condivise con i miei amici e colleghi

Pros

La facilità di utilizzo sia su APP che su client desktop, ottimi protoccoli di sicurezza per la protezione dei dati, lo spazio di 10Gb gratutiti e la possibilità di collaborare in tempo reale sullo stesso file con altri membri grazie al versioning automatico

Cons

Con il piano gratuito la possipilità di upload di un singolo file è di soli 250Mb.I piani di abbonamento sono molto più costosi rispetto agli altri competitor.Integrazione limitata con software e sistemi operativi di terze parti.L'applicazione desktop e quella mobile differiscono di molto nelle funzionalità rendendo il lavoro molto macchinoso.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Started with more storage, Tries to become more than storage."

January 14, 2023

4.0

I like them. I like the product. I keep the product. But it has room to grow without seemingly realizing it. The features they are adding are a great thought and useful, but they arent narrowing in on those or going deeper to provide greater workflow optimization.

Pros

This is a great feature cloud, in that it starts with much more storage as a base then others, and at the time we started using it, Dropbox with their crap 2gig was all the rage. This allowed startups and nonprofits like us some flexibility and functionality without having to put big money on just saving our simple documents. Its functionality and programs in the beginning when it was trying to expand still were the high point of our use and respect for the company, as they felt it was important to prioritize the gaps that other companies failed to provide.

Cons

Their focus seems to be both confused and rather sloppy in execution. Now their storage has not advanced, nor offered deals for people who have been with them a long time, or special offers anymore to increase storage. Focused instead on side integrations like notes and other things within the app. It is a great thought, and I do love the ability to present within the app, which keeps me coming back to use it, but I think there capacity for flow and function especially across apple devices is lacking.

Reason for choosing Box

Box provided more out of the box storage space to use.

Review Source

VR

Verified Reviewer  
Self-employed  
Information Technology and Services  
Used the software for: 2+ years

### "Solid cloud storage"

January 13, 2023

3.0

I have mainly been using Box for document storage and on rare occasions have I used the file-sharing option so my experience with editing documents, collaboration, and the use of apps such as Zoom, Zapier, Airtable, etc. has been very limited so far.

Pros

The user interface in Box is one of the features I like the most since it mimics the user interface I am used to when working with local files and folders on my computer. You also get many options to interact with files and folders via right-click.

Cons

Depending on the computer and internet speed it can be a bit slow to work on in a browser. You can sync your Box account with your computer but it will save files and folders on your local hard drive. This will speed things up but you will not have the immediate benefit of features such as editing documents in the cloud.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Early on I was offered a significantly larger storage plan than Dropbox was offering by downloading the Box app.

Review Source

SM

Serhii M.  
Service Desk Agent  
Information Technology and Services  
Used the software for: 6-12 months

### "The Box, one of many secure cloud storages"

May 7, 2022

5.0

Works well, fast performance, no freezing and shut downs during your work. Made with quality for business purposes.

Pros

The ability of collaboration is wide and easy to implement, high speed performance of the product also speaks well about it, enhanced security and administration for clients and vendors.

Cons

Similar to most of the products on the market with the same purpose and features, nothing special to admire it.

Review Source

MS

Manmohan S.  
Manager  
Graphic Design  
Used the software for: 6-12 months

### "A Must-Have for Efficient File Management"

February 19, 2023

5.0

As a professional who deals with countless files and documents every day, I have come to rely on "Box" software for efficient file management. This cloud-based platform has made it incredibly easy for me to store, organize and access all my files from any device, anywhere, anytime.One of the things I love most about Box is its simple yet intuitive interface. It's incredibly easy to upload files, create folders and share them with colleagues, clients, or partners. With the ability to set permissions and access levels, I can control who sees what, and ensure that my files are always secure.Another feature that makes Box stand out is its collaboration tools. With the ability to comment, edit and work on files in real time, I can easily collaborate with team members on projects, without having to worry about version control or conflicts.Box also offers a range of integrations with other tools I use on a daily basis, such as Microsoft Office, Google Drive, Salesforce, and more. This seamless integration has made my workflow much more efficient and streamlined.Overall, I highly recommend Box software to anyone looking for a reliable, secure, and user-friendly platform for file management. Its robust features, ease of use, and flexible pricing options make it a top choice for businesses of all sizes.

Pros

1\. User-Friendly Interface: Many users appreciate the easy-to-use and intuitive interface of Box software. It makes it simple to upload and organize files, create folders, and share files with others.2. Collaboration Tools: The collaboration tools provided by Box software make it easier for users to work on files in real time. Users can leave comments, edit files, and work on projects with team members without worrying about version control or conflicts.3. Integrations with Other Tools: Box software seamlessly integrates with other tools like Google Drive, Salesforce, and Microsoft Office, which is helpful for users who use those tools regularly. This allows users to work more efficiently and streamline their workflow.

Cons

1\. Limited free storage: The free version of Box only offers 10GB of storage, which might not be enough for some users. The pricing plans for additional storage can also be a bit pricey compared to other cloud storage options.2. No file syncing: Unlike other cloud storage solutions, Box does not have a native syncing feature. This means that files must be manually uploaded or downloaded each time, which can be time-consuming.3. Steep learning curve: While the interface is intuitive, some users may find the advanced features and customization options a bit complex to navigate at first. It may take some time to get used to the software's full capabilities.

Review Source

VR

Verified Reviewer  
IT Manager  
Retail  
Used the software for: 1-2 years

### "Awsome product for the money"

December 16, 2022

5.0

in total, all of my colleagues are really satisfied that's why even we're using Microsoft we haven't used its feature for file management.

Pros

This product is awesome for companies who need to have a reliable, safe place for their documents, I can count some of its great features compared to the competitors:1.easy use and great way of sharing both internally and externally2.having the online editor which holds the history of files (Word, PowerPoint, etc) which makes extremely helpful for troubleshooting.3.it has great reports that you can see your last status easily.4.it can be integrated easily to your existing single sign-on solutions like okta which makes it even more powerful.5.great collaboration ability and security features.

Cons

We were trying to use the Box sign feature, however after investigation we found out it doesn't have some of our legal requirments.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

the management and maintenance of that product was hard for our company size.

Review Source

Kacie H.  
Marketing Manager  
Financial Services  
Used the software for: 2+ years

### "Box is secure and can innovate industries from video to medical"

April 28, 2020

5.0

I loved using Box for file management and editing. It saved me time and headaches. I only wish that my company had expanded its use and unleashed more of its capabilities.

Pros

Box is the simplest way for me to stay organized, share files with others and ensure that my data is secure. The user experience is easy to understand. It's simple to invite others at a variety of permission levels (somer colleagues to view only, others to download, others to have full editing capability). Syncing on multiple devices is a snap. But when I attended BoxWorks for training, I realized that one of the best advantages to using Box is the company's relationships with large, high-profile, reputable companies that provide tech integrations. One plug-in takes my raw video footage and auto-generates a searchable log of all dialogue. So I can search for every time an actor says a certain word. The AI even allows me to search for visual cues - one conservation team was able to just search "penguin," and then all their footage from across the world was sorted through in order to allow their video editors to find exactly the footage they needed for their next project. Box Relay allows you to create workflows with different steps assigned to different teammates. So when you complete your action, the next person is automatically notified that they can begin the next step. Present state is impressive. But I have a feeling we'll see even greater things to come.

Cons

It took me awhile to think of anything negative to say. The max file size on the more affordable subscription options is perhaps the only drawback I can think of.

Review Source

RT

Ryan T.  
Sales Engineer  
Industrial Automation  
Used the software for: 2+ years

### "Box is the best way to share and co-engineer solutions"

January 16, 2023

5.0

My overall experience with Box has been fantastic. It is easy to create new folders, set permissions and upload documents to be shared with customers and colleagues.

Pros

I like how easy it is to create new folders, set permissions and upload documents to be shared with customers and colleagues.

Cons

I upload some quite large files and from time to time an upload will fail. not being able to pick up where it failed and having to start the upload all over again has cost my hours over the years.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Box

Cost was the biggest factor. Many tools offer similar capablities to what Box does but Box, at the time we evaluated the options, was the best product for the cost.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

The cost of dropbox became too high

Review Source

dM

david M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "product review"

August 31, 2024

3.0

Positive. I had better experiences with other products

Pros

It was a good program that is easy to use

Cons

Some features I did not know how to access

Review Source

JW

Jordan W.  
Co-Founder  
Computer Software  
Used the software for: 2+ years

### "Data Room dependent on Box"

October 9, 2023

5.0

Overall, myself and our team is satisfied with Box. It's easy to use, incredibly convenient, fairly priced, and reliable. We've never once had a moment of not being able to access what we needed and it always "just works" which is really all you want & need for file management software.

Pros

What we like most about Box here is how easy it is to use and manage. Any of the relevant stakeholders from our team can quickly jump in, find what they're looking for, and then easily share out a document. They also make it incredibly easy to make quick changes to documents right inside of Box, without having to download a document, edit it, then re-upload it. The speed and ease of use keep us running smooth when it comes to storing agreements, fundraising documents, or anything else in between.

Cons

We've had a few moments where customer service could've been a bit better / faster. As it relates to our Box account, we are dealing with important documents so we want to make sure every time we need support we get quick and helpful answers.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Review Source

Similar Products

Featured

## Related categories

[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[File Sharing](https://www.capterra.com/file-sharing-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.