# Page 23 | Box Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Box the right File Sharing solution for you? Explore 5632 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148766/Box/reviews

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Box

4.4 (5632)

[View alternatives](https://www.capterra.com/p/148766/Box/alternatives/)

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Last updated April 15th, 2026

# Page 23 - Reviews of Box

## Showing most helpful reviews

Showing 551-575 of 5632 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stephanie C.  
Reimbursement Specialist  
Pharmaceuticals  
Used the software for: 2+ years

### "Great file storage for desktop, with a few hiccups"

November 28, 2018

5.0

We use Box every day within our organization to back up and sync all of our work files. We also use Box to send large files and folders to clients with the private sharing function

Pros

The web interface for Box is great. Very easy to use and navigate. Managing files from the Android/iOS apps is also very well put together. One of the small features we like the most is the automatic file version numbering when overwriting an existing file on your Box. It's a nice touch that keeps track of how many revisions we've done on any specific file/design. Overall, the download/upload speeds are great, and web application is also fantastic, and the pricing is competitive for the industry.

Cons

I wish I could review the box web application and Box desktop applications separately, because they're vastly different experiences. The Box Desktop Sync (Windows) is often pretty buggy, and refuses to sync files randomly. We've been having a number of connection issues, only to learn that Box has said they won't be supporting this version of the app, and all users have to move to the new Box Drive app. It's all very confusing.

Review Source

GeraIdo S.  
Entrepreneur  
Investment Banking  
Used the software for: 1-2 years

### "Logiciel remarquable "

October 31, 2022

4.0

Logiciel très efficace simple d'utilisation adapté à toute type d'entrepriseJe le recommande à tous

Pros

Meilleures logiciel en matière en partage de fichiers avec un interface facile d'utilisation

Cons

Service clientèle difficile à contacter

Review Source

Daniel M.  
Human Resources Administrator  
Human Resources  
Used the software for: 2+ years

### "A system that to exchange files is functional "

December 6, 2022

5.0

It is a great collaboration tool, its functions can be seamlessly deployed in areas such as marketing or even finance without having to install another type of tool.

Pros

It is the type of tool that organizations around the world use regardless of their position or industry because digitally it is a good solution to share files in a secure way and in real time, this tool works well on any type of computer for lko that It is not limiting, it also has extensive storage systems

Cons

I have no criticisms of this product, mainly because it hasn't given me any errors and it works well, it's easy to understand and it stores large amounts of information.

Review Source

JB

Joleen B.  
Business Unit Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Box Review"

March 1, 2024

5.0

Box is a great platform to store all historic and current working project files. It is easy to track and find project files and assets to share and download with team members.

Pros

The fact that I can access all the files and projects at all times no matter where I am. The security and peace of mind that files are secure is an added benefit.

Cons

I have not really experienced any real issues except when I have not been properly invited to a specific box folder.

Review Source

OB

Oğuz B.  
Game Designer  
Computer Games  
Used the software for: 6-12 months

### "A Comprehensive Review of Box Software: Pros, Cons, and Final Verdict"

December 9, 2022

5.0

Box Software is a great choice for businesses of all sizes, offering a reliable and secure cloud storage and file sharing solution. The wide range of features and functionalities make it an ideal choice for teams working on projects remotely. The user-friendly interface allows for quick and easy setup, and the ability to store and sync files across multiple devices is extremely useful. However, the lack of version control and the pricing plans may be a deterrent for some users.

Pros

Box Software offers an easy to use, intuitive user experience with a wide range of features and functionalities that makes it a great choice for businesses of all sizes. The ability to store and sync files across multiple devices makes it particularly useful for teams working on projects remotely.

Cons

There is no version control feature available, meaning that users must be careful when editing files as the latest version will always be saved and any editing mistakes cannot be undone. Additionally, some users may find the pricing plans expensive compared to other cloud storage solutions.

Switched from

[Checkmk](https://www.capterra.com/p/181692/Check-MK/)[Better Stack](https://www.capterra.com/p/202150/Better-Stack/)[Splunk On-Call](https://www.capterra.com/p/139957/VictorOps/)[ispmanager](https://www.capterra.com/p/255480/ISPmanager/)

Box Software stands out from other cloud storage solutions due to its intuitive user experience, robust security features, and the ability to store and sync files across multiple devices. It also offers integration with a wide range of third-party applications, allowing businesses to use their existing tools and applications with Box. Additionally, the mobile app makes it easy to access, edit, and share files on the go.

Review Source

AR

Ariana R.  
Communications Manager  
Telecommunications  
Used the software for: 1-2 years

### "A good file storage option"

January 11, 2022

4.0

My experience was good, and I have no major complaints with Box. I’d recommend it.

Pros

Could easily access files shared by others, had nice organization so you could easily find everything shared with you, had a nice security feature where it would have you re-authenticate yourself after 60 days had passed.

Cons

Lots of useless email notifications about people downloading things! I’m sure this was a setting I could turn off, but why was it auto-on to begin with? That’s not needed.

Review Source

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Box makes files sharing, storage and security easy! "

February 15, 2023

5.0

I have been using Box for years and have never had an issue with it. The setup is easy and allows me to keep all of my files without having to worry about data loss from device failure.

Pros

I have all of my files stored and backed up with Box so that I can recover them from any device.

Cons

I cannot think of anything that I do not like about this software.

Review Source

Judy N.  
DEBT RECOVERY OFFICER  
Financial Services  
Used the software for: 2+ years

### "" Encrypted Cloud Files Storage And Sharing App " "

May 10, 2022

5.0

Box Software is a reliable and encrypt cloud storage and content management software which enables users to share and store large files, centralise all files in a central location for easy access and sync files.

Pros

I highly like how easy it is to use it. Its availability and affordability is fully guaranteed. Encryption Cloud documents storage. Files synchronisation and content management. Auto-download clips and adding them to the cloud. Ease of deployment and harmonising files.

Cons

Box Software Product satisfies with it services.

Review Source

Abhishek S.  
Associate Consultant  
Market Research  
Used the software for: 1-2 years

### "Best software for file sharing & management!"

January 13, 2023

4.0

Overall, it's a great tool. Very helpful in sharing files with our clients. Great platform for content management.

Pros

Easy to use. User-friendly. Customized folder and meta data filter is really helpful. One can easily create file sharing links and can also view the visitors opening/downloading your files along with the time and their location.

Cons

Online file editing feature is missing. It would be super helpful if users can directly edit the file and save them as different versions from there itself, instead of downloading and making the changes.

Review Source

PP

Pamela P.  
Consulente immobiliare  
Real Estate  
Used the software for: Less than 6 months

### "Box è fondamentale.. prodotto essenziale "

March 6, 2023

5.0

Box mi ha risolto il fastidioso e annale problema di poter inviare filmati,file ed altre cose di grandi dimensioni.sono fortunata ad averlo scoperto .darei 10 stelle se possibile

Pros

Con questa applicazione si possono inviare file di grandi dimensioni condividendo semplicemente un link,e che ci siano 10 GB gratiluiti è fantastico.L'interazione con altre aziende è risultata facileIl prodotto è molto facile e intuitivo

Cons

Ritengo che a questo prodotto non manchi nulla è perfetto così .È tutto di facile utilizzo in ogni suo aspetto e le altre aziende lo supportano benissimo

Review Source

TN

Tam N.  
Assistant Professor  
Research  
Used the software for: 1-2 years

### "Box is a thinking-outside-the-box cloud storage solution"

October 18, 2021

5.0

My overall experience is good with Box.

Pros

Box is easy to install and set up. It provides a user friendly interface to store files and documents on the cloud. Box Sync is useful to backup important documents. In particular, you can easily sync your files from Box to your computer or vice versa. Box also provides team management and controlling access to files and folders which help team work activities.

Cons

In Box, large-sized files cannot be synced without having a premium version. In addition, the mobile version of Box is not user friendly.

Review Source

VR

Verified Reviewer  
branch manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "An application to facilitate the work of keeping your files inside pharmacies"

December 21, 2022

4.0

The best solutions for the electronic cloud

Pros

Very nice functionality! I use this daily! However, a bug that has not been fixed yet is when I begin a large upload, then for example leave the house for a bit so the upload pauses, when I reconnect to a network (cellular or wifi) the upload starts all over again.

Cons

I am pleased with the experience. But you must consider the price

Review Source

VR

Verified Reviewer  
Manager  
Accounting  
Used the software for: 2+ years

### "Box.com is the most effective tool for secure file sharing "

January 5, 2021

5.0

Pros

Secure encryption Easy to use folder structures Locking of files and versions of files for audit tracking purposes

Cons

Quite expense Too many user profiles to choose from

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Review Source

GC

Geetika C.  
Sales and Marketing Manager  
Hospitality  
Used the software for: 2+ years

### "Highly Recommended the Box App"

December 7, 2022

5.0

Switch to Box App Now.!!!

Pros

End of my search of cloud document storage.

Cons

Sometimes.. uploading videos becomes challenging because of low process of uploading.

Alternatives considered

[Showpad](https://www.capterra.com/p/152887/Showpad/)

Reason for choosing Box

It meets all my requirement.

Review Source

VR

Verified Reviewer  
Firm Technical Specialist  
Financial Services  
Used the software for: 2+ years

### "Fine solution, but you're already probably have OneDrive or Google Storage"

July 21, 2021

5.0

Overall, i think its an okay product, but there are no features Box offers that are not provided by GDrive or OneDrive. More than likely, you are already paying for access to one of those product families, so it does not make a lot of sense to additionally pay for or continue paying for Box.

Pros

The training with this platform is very good, and it was nice to tell users that new user trainings were videos that were only a few minutes long each, provided by the company. It did very well with being platform agnostic, and the sync and desktop apps worked well

Cons

The search is desperately lacking. All searches always look at all the of the resources you have access to, and you can't search a specific folder or user easily without knowing file paths. The desktop software packages were too often replaced, which involved admin level install and uninstalls which users often needed help with.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Review Source

tim T.  
Database Administrator  
Computer Software  
Used the software for: 2+ years

### "Storage with excellent features for a fair price."

June 22, 2020

5.0

Collaboration via e-mail, the local network, and off-hours with a secure and responsive document and data storage repository. Very clean interface that even allows relative newcomers to easily start storing, sharing, and pulling files from other users.

Pros

I loved that Box allows frequently-emailed coworkers from your outlook to easily view your recent box files, documents, and updates and download things of interest if they have permission. It makes collaboration via e-mail, even over large files, effortless.

Cons

Some of the features like drag-and-drop are buggy or tedious when linking multiple files, and the "upload folder" option is sometimes not able to be selected.

Reason for choosing Box

Box had a cheaper enterprise rate with increased functionality and customization.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Google Drive's individual storage caps, even for our enterprise, was becoming expensive and difficult to use easily at our scale.

Review Source

VR

Verified Reviewer  
Senior Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Review for Box"

March 31, 2022

5.0

Overall experience with box is good, it helped lot in maintaining and tracking documents throughout the project completion.

Pros

Most liked feature in this Box, Maintains unique version. Box creates a new version if any changes happens in documents. User can compare the different version documents, its highly useful if we have multiple versions and can easily track the changes. Box has feature of automated workflow, helps for approval process easily and quickly.

Cons

I didn't see any features which disliked me, All features and good and useful.

Review Source

Cintya M.  
Photographer  
Marketing and Advertising  
Used the software for: 1-2 years

### "One of the best file sharing softwares"

February 13, 2022

5.0

I would recommend this software to everyone that is looking for an easy and intuitive way to share files, even more if you have a team at work.

Pros

I use this software in order to share different files with my work team. Definitely it is very beneficial to have a software that allows us to communicate without issues with a team. I truly believe this is an amazing platform to facilitate sharing variety of files.

Cons

I do not have any issues with the software, it is an ideal tool for everyone that would like to share files at a fast rate.

Review Source

AY

Alex Y.  
Reviewer/ customer service  
Consumer Services  
Used the software for: 6-12 months

### "The best way to keep yourself organized "

December 25, 2022

4.0

This instrument is an extremely straightforward, simple to-utilize, and instinctive stage that can be handily explored. The convenience of this stage is super basic and simple to learn for any client. The general effect that Container has made on our business is that it has helped in sorting out our business information to a decent degree. I have utilized other programming like Google Drive prior to changing to this device yet Box has been an extraordinary apparatus right from the outset as far as nearly everything like an emotionally supportive network, convenience, versatility and professionals

Pros

Easy to use. Beginning friendly. All of the extra tools and add on make me sure that this is the best cloud storage company

Cons

There needed to be more customer support, sometime it can be fast and other times more slow.,

Review Source

Narasimhan (Nari) S.  
Chemical Engineer  
Research  
Used the software for: 2+ years

### "Excellent enterprise class cloud storage and workflow integration software"

December 3, 2019

5.0

Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Pros

I used it and introduced it to my research group when I was in grad school few years back. We also ended up getting a larger size account to fit our needs. University purchasing handled the financial side of it, but I'd like to think our recommendations for enteprise scale buys were taken heed. BoxSync when used in conjuction with a box account does a great job of doing automatic backups on the cloud, that also help in access from different computers/collaborators simple. It can handle large file sizes (5 GB file upload limit) for most work, has excellent integration with word processing for online document editing. Note, I have not tried very large single file uploads yet, the largest has been a movie file of 750 MB. Recently they added notes feature which is useful for commenting while sharing files. Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Cons

I dont know if they ever had a referral program unlike dropbox. No other major drawbacks as a user. By default, it sends a lot of emails whenever anything is changed in the folders. turning off that feature took a while to figure out for me.

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Switched from

[Dropbox Paper](https://www.capterra.com/p/188157/Dropbox-Paper/)

Dropbox wasnt giving enough space for the cost back then. Hence we switched to Box.

Review Source

VR

Verified Reviewer  
Software Enginering Student Leads  
Computer Software  
Used the software for: 2+ years

### "Box Software Quality"

August 30, 2022

5.0

I use box to syncronise my data projects and occasionally backup. All my data i have been storing in box are well syncronised to the point that when sometimes i spend too much time without interacting with the box platform, when i get back to it, i easily undersdand when any specific data is located

Pros

The Box interface is awesome, and i like the simplicity and good speed the software has in order to send files from any device to the box. Thus, apart from the 10 GB give for a free account, i got 10 GB more for just downloading the box app on my mobile device.

Cons

I might say the the paid product doesn't give enough storage depending on the amount of money people have to pay yearly.

Review Source

RK

Rehan K.  
Data Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use for storing and sharing files"

September 10, 2022

4.0

It's a wonderful way to have this kind of cloud storage in a remote work culture where everyone can interact and operate as a team. The ability to view the site from any device is a fantastic feature.

Pros

The BOX application is simple to use and supports file sharing between teams via drag and drop. It keeps track of the versions of data saved in the cloud. The user interface appears to be quite user-friendly for new users.

Cons

The free version has many limitations. Other systems, such as Dropbox or Google Drive, are superior to the free version. The app has some speed difficulties, however, the online version works fine.

Review Source

Soumi G.  
Automation Engineer(SDET)  
Information Technology and Services  
Used the software for: 2+ years

### "Review for Box"

April 30, 2022

4.0

I am using Box frequently for document storage, sharing files with team members or creating a backup storage. Also, Box allows online file editing options so files can be directly edited online without having to download and upload them.

Pros

Box is an easy to use tool for storing large or small documents on cloud. This is an extremely important tool for storing backup of all important documents. These documents can be accessed and downloaded from anytime anywhere. Also, multiple people can collaborate and access files on a particular folder if access to that folder is given to those users. So it helps to securely collaborate and share documents with team members reducing dependency on storage of local system. It also keeps a record of audit trail of the activities.

Cons

Sometimes, uploading large files or many files on Box at one time can make it extremely slow or even crash for that instance.

Review Source

VR

Verified Reviewer  
Mechanical PQE  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Much better than a lot of the top competitors "

March 29, 2024

5.0

Overall, box is much better than the other cloud storage services I used.

Pros

The desktop program is very light and syncs very well. The canvas option is very useful for collaboration. The box client does not crash as much while dealing with large about of data. Also while it syncs a lot of files, the computer does not get slowed down.

Cons

The link expiration is a bit finicky. When I turned the link expiration off for public sharing, it turns on itself automatically the next time I logged back into my box account.

Review Source

AR

Anthony R.  
Senior Analyst  
Utilities  
Used the software for: 2+ years

### "Box- A Business Solution For Storing & Retrieving Important Documents"

March 9, 2020

5.0

Box has been a great solution in my workplace for storing and retrieving important business related documents. As a contract analyst, I would frequently use the software to download stored regulatory documents and check to see if there were recent changes to the terms in our existing contracts. Being an energy business we service both electric & gas customers in multiple different states. Because of Box, it was easy to check on the status of these contracts on both a commodity and state level. If all this information was on a stored system drive instead, we would be bogging down the system because of all the storage usage. Since Box stores these documents on their secured server, it alleviates the need to use precious resources that can be utilized elsewhere by providing you with the additional storage space. Overall, I am very happy with Box and have no complaints about the software as it fully met my needs whenever I had to use it.

Pros

Box offers a centralized hub that allows users to effectively and efficiently sort through important documents for your organization. The ability to create separate folders makes it easy to organize documents on a departmental or functional basis. Sub-folders can also be created to further sort documents into the existing folder. Downloading a stored document is simple and seamless, allowing users across the organization to have quick and easy access to important files. Uploading a new file is just as simple, and only involves browsing through your files to attach it and adding a few descriptors. The software is password locked, meaning it is a secure option for those looking to protect sensitive business information. There are also features that indicate the version history of a document, so you can make others aware of important changes if a document needs to be edited or updated. Additionally, there are permissions which will allow you to customize who can view and access certain documents.

Cons

The only complaint I have about the software would be that I wasn't able to view previous versions of updated documents. Sometimes I would need to compare previous versions of contracts and I'd find these missing when the document was updated. However, I'm unsure if this was due to the software itself or a configuration set by someone else inside my organization.

Review Source

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